AKRON,
Ohio, Jan. 29, 2025 /PRNewswire/ -- The Goodyear
Tire & Rubber Company's (NASDAQ: GT) Fleet HQ program has now
helped 5 million vehicles across North
America increase uptime.
Fleet HQ is Goodyear's comprehensive service management program
supporting some of the largest fleets across the U.S. and
Canada. It can manage every aspect
of a fleet's service needs– from helping to proactively identify
required maintenance and scheduling preventative service, to
quickly responding to emergency situations. It also offers
real-time, interactive dashboard reporting that provides fleets
with a centralized view of their service events.
"Fleet HQ has transformed how we handle tire issues," said
Veron Wright, Director,
Ryder-Roadside. "Its streamlined processes create efficiencies that
free up valuable time and resources, allowing us to focus on other
critical areas of our business. Additionally, Fleet HQ's timely and
insightful reporting has provided us with the data that we need to
continually improve our operations."
To address the evolving needs of the fleet industry, Fleet HQ
has worked closely with fleets, dealers and industry leaders to
gather insights that fuel continuous innovation. With new
enhancements to its mechanical services, automated service
coordination process and the integration of Conversational AI,
Fleet HQ has grown from an emergency roadside tire breakdown
service into a full-service platform.
"Fleet HQ consistently evolves to meet the growing demands of
the commercial industry and uncovers new opportunities to reduce
costs and downtime." said Joe Burke,
vice president, Goodyear North America Commercial. "With Fleet HQ
and Goodyear's expansive service network, we are able to service
most customers in about two hours and ensure some of the world's
largest fleet operations are running smoothly and on time."
Supported by a robust network of more than 2,300 service
providers including Goodyear Commercial Tire & Service Centers
(CTSC) and independent dealers, Fleet HQ combines industry
expertise with advanced technology to deliver an unmatched customer
experience.
"Barnwell has and always will be a Fleet HQ servicing dealer as
this platform is clearly the best in the industry," said
Bill Gorman, co-owner, Barnwell
Tires. "It allows our network to provide unmatched service for all
of our customers and not only creates an avenue for fleets to
reduce downtime, but it also challenges the dealers within the
network to provide the best service possible for all Goodyear
customers."
Fleets across North America can
rely on Fleet HQ to keep their operations running smoothly and
uncover new opportunities to reduce costs and downtime. To learn
more, visit
www.goodyeartrucktires.com/en_US/network/fleet-hq-access.html.
About The Goodyear Tire & Rubber Company
Goodyear is one of the world's largest tire companies. It
employs about 71,000 people and manufactures its products in 54
facilities in 21 countries around the world. Its two Innovation
Centers in Akron, Ohio,
and Colmar-Berg, Luxembourg,
strive to develop state-of-the-art products and services that set
the technology and performance standard for the industry. For more
information about Goodyear and its products, go to
www.goodyear.com/corporate.
CONTACT:
Amanda
ONeil
330.796.4114
AMANDA_ONEIL@GOODYEAR.COM
AGENCY CONTACT:
Lindsay Waters
910.315.2694
LINDSAY.WATERS@PORTERNOVELLI.COM
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SOURCE The Goodyear Tire & Rubber Company
