New agreement aims to drive innovation and
operational excellence in global finance and human capital
management
TEANECK,
N.J. and CHICAGO,
Jan. 21,
2025 /PRNewswire/ -- Cognizant (Nasdaq:
CTSH) and McDonald's Corporation (NYSE: MCD), the world's
leading food service retailer, announced a multi-year extension of
their strategic partnership, which originated in 2017. This renewed
agreement will focus on leveraging cutting-edge technology to
enhance McDonald's staff enablement, customer experience, and
operational efficiency.
As part of the renewed agreement, Cognizant plans to continue
supporting McDonald's in various important enterprise areas,
including Global Finance Systems and Human Capital Management,
which encompass payroll processing, franchisee management, master
data management, and legal applications.
"We are thrilled to extend and expand our partnership with
McDonald's as part of this critical agreement. Our collaboration
has enabled the transformation from a legacy enterprise to a modern
cloud-based business, delivering exceptional value," said
Anup Prasad, Senior Vice President
and Head of the Consumer Business Unit, Cognizant. "The continuity
of this partnership is a testament to our mutual commitment to
leveraging technology and driving business success. We look forward
to leveraging Cognizant's differentiated platforms such as
Cognizant Neuro® IT Operations and SkygradeTM, for
better observability, reliability and agility at McDonald's."
The agreement aims to leverage Cognizant's product expertise,
digital engineering, and unique quality assurance services, along
with innovations in Cloud, Enterprise AI, and Generative AI, all
supported by deep domain expertise in the Food Services
industry.
"Cognizant has been an invaluable partner in helping us
streamline our enterprise applications across major markets and
further our journey to the cloud," said JT Scott, Vice President,
Global Technology Enterprise Products & Platforms, McDonald's.
"Cognizant brings a rich history across our enterprise and deep
expertise in global finance and people systems that enabled us to
focus on our core mission of delivering delicious food and
exceptional customer experiences. The next several years will
undoubtedly bring exciting advancements as we continue working
together to embrace new technologies and innovation."
This strategic agreement between Cognizant and McDonald's
underscores both companies' dedication to technological excellence
and innovative solutions, paving the way for greater customer
success in the restaurant industry.
About Cognizant
Cognizant (Nasdaq: CTSH) engineers
modern businesses. We help our clients modernize technology,
reimagine processes, and transform experiences so they can stay
ahead in our fast-changing world. Together, we're improving
everyday life. See how at www.cognizant.com or @cognizant.
About McDonald's Corporation
McDonald's is the world's
leading global foodservice retailer with over 40,000 locations in
over 100 countries. Approximately 95% of McDonald's restaurants
worldwide are owned and operated by independent local business
owners.
For more information, contact:
Maribel Lopez
Maribel.Lopez@cognizant.com
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SOURCE Cognizant