GSHD Goosehead Insurance Inc

Goosehead Insurance, Inc. (“Goosehead” or the “Company”) (NASDAQ: GSHD), a rapidly growing independent personal lines insurance agency, today announced results for the fourth quarter and year ended December 31, 2024.

Fourth Quarter 2024 Highlights

• Total Revenues grew 49% over the prior-year period to $93.9 million in the fourth quarter of 2024
• Fourth quarter Core Revenues* of $68.0 million increased 19% over the prior-year period
• Fourth quarter net income of $23.8 million improved from net income of $5.4 million a year ago. EPS of $0.60 per share increased 300% and adjusted EPS* of $0.79 per share increased 182%, over the prior-year period
• Net income margin for the fourth quarter was 25%
• Adjusted EBITDA* of $37.4 million increased 164% from $14.1 million in the prior-year period
• Adjusted EBITDA Margin* increased 17 percentage points over the prior-year period to 40%
• Total written premiums placed for the fourth quarter increased 28% over the prior-year period to $965.6 million
• Policies in force grew 13% from the prior-year period to approximately 1,674,000

*Core Revenue, Adjusted EPS, Adjusted EBITDA, and Adjusted EBITDA Margin are non-GAAP measures. Reconciliations of Core Revenue to total revenues, Adjusted EPS to basic earnings per share and Adjusted EBITDA to net income, the most directly comparable financial measures presented in accordance with GAAP, are set forth in the reconciliation table accompanying this release.

“We had an outstanding 2024 in the face of significant macro headwinds. For the full year premium growth was 29%, total revenue increased 20%, core revenue was up 17%, net income grew 107% to $49.1 million and Adjusted EBITDA grew 43% to $99.9 million, with net income margin of 16% up 700 basis points and Adjusted EBITDA Margin of 32% up 500 basis points,” stated Mark K Miller, President and CEO. “I am pleased we began to demonstrate growth re-acceleration in a number of key performance indicators including policies in force were up 13%. Our producer base is healthier than ever as franchise productivity was up 49%, coupled with franchise producer growth of 7%. Loss activity and insurance market challenges in 2024 and the start of 2025 have further highlighted the importance of appropriate personal lines coverage, as well as the value we bring to clients, agents and carriers. We are encouraged to be seeing signs of gradual improvement in the product market. I couldn’t be more excited for what lies ahead as we continue to invest in people and technology. This further expands our competitive moat as we progress on our journey to becoming the largest distributor of personal lines in the US.” 

Fourth Quarter 2024 ResultsFor the fourth quarter of 2024, revenues were $93.9 million, an increase of 49% compared to the corresponding period in 2023. Core Revenues, a non-GAAP measure which excludes contingent commissions, initial franchise fees, interest income, and other income, were $68.0 million, a 19% increase from $56.9 million in the prior-year period. Core Revenues are the most reliable revenue stream for the Company, consisting of New Business Commissions, Agency Fees, New Business Royalty Fees, Renewal Commissions, and Renewal Royalty Fees. Core Revenue growth was primarily driven by strong client retention of 84% and rising premium rates as well as increases in both the number of corporate agents and productivity per agency. The Company grew total written premiums, which we consider to be the leading indicator of future revenue growth, by 28% in the fourth quarter compared to the corresponding period in prior year.

Total operating expenses, excluding equity-based compensation, depreciation and amortization and impairment expenses, for the fourth quarter of 2024 were $56.5 million, up 16% from $48.9 million in the prior-year period. The increase from the prior period was primarily due to increased employee compensation and benefits expenses related to investments in corporate producers, technology, and service functions. General and administrative expenses, excluding impairment, increased to $17.8 million from $14.1 million primarily due to investments in technology and systems to drive growth and continue to improve the client experience. Equity-based compensation increased to $6.9 million for the period, compared to $5.0 million a year ago. Bad debt expense of $0.6 million decreased from $1.0 million a year ago.

Net income in the fourth quarter of 2024 was $23.8 million versus net income of $5.4 million a year ago, with the improvement primarily due to strong revenue growth and expense discipline. Earnings per share and Net Income Margin for the fourth quarter of 2024 were $0.60 and 25%, respectively. Adjusted EPS for the fourth quarter of 2024, which excludes equity-based compensation and impairment expense, was $0.79 per share. Total Adjusted EBITDA was $37.4 million for the fourth quarter of 2024 compared to $14.1 million in the prior-year period. Adjusted EBITDA Margin of 40% was up 17 percentage points in the quarter.

Liquidity and Capital ResourcesAs of December 31, 2024, the Company had cash and cash equivalents of $58.0 million. We had an unused line of credit of $74.8 million as of December 31, 2024. Total outstanding term note payable balance was $93.1 million as of December 31, 2024.

On January 8, 2025, the Company entered into a credit agreement (the "2025 Credit Agreement") providing for an aggregate $300 million term notes payable (the "2025 Initial Term Loan") and $75 million revolving credit facility (the "2025 Revolving Credit Facility"). The 2025 Initial Term Loan matures on January 8, 2032 and the 2025 Revolving Credit Facility matures on January 8, 2030. This credit agreement replaces the existing Second Amended and Restated Credit Agreement, dated July 21, 2021, which was repaid with the proceeds of the 2025 Initial Term Loan and terminated.

On January 9, 2025, Goosehead Financial, LLC (“GF”) declared a special distribution of $175 million, which was paid in cash on January 31, 2025 to holders of record of LLC Units, including to GSHD, as of the close of business on January 21, 2025. The special distribution resulted in a payment of $59 million to our non-controlling interest holders. On January 9, 2025, the board of directors of the Company declared a one-time special cash dividend of $5.91 to all holders of Class A common stock of GSHD as of the close of business on January 21, 2025, which was paid in cash on January 31, 2025 for a total of $146 million. $1.22 of the special cash dividend was funded by cash received by GSHD from prior tax distributions from GF that are in excess of the corporate income taxes payable by GSHD. The remaining $4.69 of the special dividend was funded by the cash received by the Company from the special distribution by GF.

2025 OutlookOur guidance for the full year 2025 is as follows:

• Total written premiums placed are expected to be between $4.65 billion and $4.88 billion representing 22% organic growth on the low end of the range, and 28% organic growth on the high end of the range.
• Total revenues are expected to be between $350 million and $385 million representing 11% organic growth on the low end of the range and 22% organic growth on the high end of the range.

Conference Call InformationGoosehead will host a conference call and webcast today at 4:30 PM ET to discuss these results.

To access the call by phone, participants should go to this link (registration link), and you will be provided with the dial in details.

In addition, a live webcast of the conference call will also be available on Goosehead’s investor relations website at http://ir.goosehead.com.

A webcast replay of the call will be available at http://ir.goosehead.com for one year following the call.

About Goosehead

Goosehead (NASDAQ: GSHD) is a rapidly growing and innovative independent personal lines insurance agency that distributes its products and services through corporate and franchise locations throughout the United States. Goosehead was founded on the premise that the consumer should be at the center of our universe and that everything we do should be directed at providing extraordinary value by offering broad product choice and a world-class service experience. Goosehead represents over 200 insurance companies that underwrite personal and commercial lines. For more information, please visit goosehead.com or goosehead.com/become-a-franchisee.

Forward-Looking Statements

This press release may contain various “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, which represent Goosehead’s expectations or beliefs concerning future events. Forward-looking statements are statements other than historical facts and may include statements that address future operating, financial or business performance or Goosehead’s strategies or expectations. In some cases, you can identify these statements by forward-looking words such as “may”, “might”, “will”, “should”, “expects”, “plans”, “anticipates”, “believes”, “estimates”, “predicts”, “projects”, “potential”, “outlook” or “continue”, or the negative of these terms or other comparable terminology. Forward-looking statements are based on management’s current expectations and beliefs and involve significant risks and uncertainties that could cause actual results, developments and business decisions to differ materially from those contemplated by these statements.

Factors that could cause actual results or performance to differ from the expectations expressed or implied in such forward-looking statements include, but are not limited to, conditions impacting insurance carriers or other parties with which Goosehead does business, the loss of one or more key executives or an inability to attract and retain qualified personnel and the failure to attract and retain highly qualified franchisees. These risks and uncertainties also include, but are not limited to, those described under the captions “1A. Risk Factors” in Goosehead’s Annual Report on Form 10-K for the year ended December 31, 2024 and in Goosehead’s other filings with the SEC, which are available free of charge on the Securities Exchange Commission's website at: www.sec.gov. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results may vary materially from those indicated. All forward-looking statements and all subsequent written and oral forward-looking statements attributable to Goosehead or to persons acting on behalf of Goosehead are expressly qualified in their entirety by reference to these risks and uncertainties. You should not place undue reliance on forward-looking statements. Forward-looking statements speak only as of the date they are made, and Goosehead does not undertake any obligation to update them in light of new information, future developments or otherwise, except as may be required under applicable law.

ContactsInvestor Contact:Dan FarrellGoosehead Insurance - VP Capital MarketsPhone: (214) 838-5290Email: dan.farrell@goosehead.com; IR@goosehead.com 

PR Contact:Mission North for Goosehead InsuranceEmail: goosehead@missionnorth.com; PR@goosehead.com

Goosehead Insurance, Inc.Consolidated Statements of Operations(Unaudited)(In thousands, except per share amounts)

		Three Months Ended December 31,								Twelve Months Ended December 31,
			2024				2023				2024				2023
Revenues:
Commissions and agency fees		$	50,277			$	27,424			$	139,059			$	116,061
Franchise revenues			43,438				35,282				174,514				143,772
Interest income			207				308				932				1,443
Total revenues			93,922				63,014				314,505				261,276
Operating Expenses:
Employee compensation and benefits			45,044				38,803				172,942				152,604
General and administrative expenses			17,833				14,092				67,069				62,111
Bad debts			556				1,009				2,901				4,361
Depreciation and amortization			2,639				2,427				10,453				9,244
Total operating expenses			66,072				56,331				253,365				228,320
Income from operations			27,850				6,683				61,140				32,956
Other Income:
Interest expense			(1,810	)			(1,511	)			(7,339	)			(6,568	)
Other income (expense)			(1,359	)			—				(7,101	)			—
Income before taxes			24,681				5,172				46,700				26,388
Tax expense (benefit)			859				(252	)			(2,413	)			2,692
Net Income			23,822				5,423				49,113				23,696
Less: net income attributable to non-controlling interests			8,968				1,803				18,688				9,556
Net Income attributable to Goosehead Insurance, Inc.		$	14,855			$	3,620			$	30,425			$	14,140
Earnings per share:
Basic		$	0.60			$	0.15			$	1.23			$	0.59
Diluted		$	0.57			$	0.14			$	1.15			$	0.55
Weighted average shares of Class A common stock outstanding:
Basic			24,562				24,688				24,657				23,929
Diluted			38,399				25,516				38,301				38,356

Goosehead Insurance, Inc.Consolidated Statements of Operations(Unaudited)(In thousands, except per share amounts)

		Three Months Ended December 31,								Twelve Months Ended December 31,
			2024				2023				2024				2023
Revenues:
Core Revenue:
Renewal Commissions(1)		$	18,171			$	17,335			$	74,938			$	70,730
Renewal Royalty Fees(2)			34,990				27,180				138,942				107,524
New Business Commissions(1)			5,997				5,512				24,608				23,411
New Business Royalty Fees(2)			6,725				5,349				27,122				23,168
Agency Fees(1)			2,091				1,532				8,127				8,174
Total Core Revenue			67,974				56,908				273,737				233,007
Cost Recovery Revenue:
Initial Franchise Fees(2)			1,332				2,458				6,620				11,238
Interest Income			207				308				932				1,443
Total Cost Recovery Revenue			1,539				2,766				7,552				12,681
Ancillary Revenue:
Contingent Commissions(1)			24,018				3,045				31,385				13,746
Other Franchise Revenues(2)			391				296				1,831				1,843
Total Ancillary Revenue			24,409				3,340				33,216				15,588
Total Revenues			93,922				63,014				314,505				261,276
Operating Expenses:
Employee compensation and benefits, excluding equity-based compensation			38,155				33,765				144,971				128,615
General and administrative expenses, excluding impairment			17,833				14,092				66,723				58,483
Bad debts			556				1,009				2,901				4,361
Total			56,544				48,866				214,594				191,459
Adjusted EBITDA			37,378				14,148				99,911				69,817
Adjusted EBITDA Margin			40	%			22	%			32	%			27	%
Interest expense			(1,810	)			(1,511	)			(7,339	)			(6,568	)
Depreciation and amortization			(2,639	)			(2,427	)			(10,453	)			(9,244	)
Tax (expense) benefit			(859	)			252				2,413				(2,692	)
Equity-based compensation			(6,889	)			(5,038	)			(27,971	)			(23,989	)
Impairment expense			—				—				(347	)			(3,628	)
Other Income (expense)			(1,359	)			—				(7,101	)			—
Net Income		$	23,822			$	5,423			$	49,113			$	23,696
Net Income Margin			25	%			9	%			16	%			9	%

(1) Renewal Commissions, New Business Commissions, Agency Fees, and Contingent Commissions are included in "Commissions and agency fees" as shown on the Consolidated Statements of Operations within Goosehead’s Form 10-K for the twelve months ended December 31, 2024 and 2023.(2) Renewal Royalty Fees, New Business Royalty Fees, Initial Franchise Fees, and Other Franchise Revenues are included in "Franchise revenues" as shown on the Consolidated Statements of Operations within Goosehead’s Form 10-K for the twelve months ended December 31, 2024 and 2023.

Goosehead Insurance, Inc.Consolidated Balance Sheets(Unaudited) (In thousands, except par value amounts)

		December 31,
			2024			2023
Assets
Current Assets:
Cash and cash equivalents		$	54,280		$	41,956
Restricted cash			3,693			2,091
Commissions and agency fees receivable, net			31,375			12,903
Receivable from franchisees, net			11,077			9,720
Prepaid expenses			8,139			7,889
Total current assets			108,564			74,559
Receivable from franchisees, net of current portion			3,469			9,269
Property and equipment, net of accumulated depreciation			24,101			30,316
Right-of-use asset			37,420			38,406
Intangible assets, net of accumulated amortization			25,075			17,266
Deferred income taxes, net			193,478			181,209
Other assets			5,546			3,867
Total assets		$	397,653		$	354,892
Liabilities and Stockholders’ Equity
Current Liabilities:
Accounts payable and accrued expenses		$	22,894		$	16,398
Premiums payable			3,693			2,091
Lease liability			6,535			8,897
Contract liabilities			3,275			4,129
Note payable			10,063			9,375
Total current liabilities			46,460			40,890
Lease liability, net of current portion			54,536			57,382
Note payable, net of current portion			82,251			67,562
Contract liabilities, net of current portion			15,191			22,970
Liabilities under tax receivable agreement			160,142			149,302
Total liabilities			358,580			338,106
Total equity			39,073			16,786
Total liabilities and equity		$	397,653		$	354,892

Goosehead Insurance, Inc.Reconciliation Non-GAAP Measures to GAAP

This release includes Core Revenue, Cost Recovery Revenue, Ancillary Revenue, Adjusted EBITDA, Adjusted EBITDA Margin and Adjusted EPS that are not required by, nor presented in accordance with, generally accepted accounting principles in the United States (“GAAP”). The Company refers to these measures as “non-GAAP financial measures.” The Company uses these non-GAAP financial measures when planning, monitoring and evaluating its performance and considers these non-GAAP financial measures to be useful metrics for management and investors to facilitate operating performance comparisons from period to period by excluding potential differences caused by variations in capital structures, tax position, depreciation, amortization and certain other items that the Company believes are not representative of its core business. The Company uses Core Revenue, Cost Recovery Revenue, Ancillary Revenue, Adjusted EBITDA, Adjusted EBITDA Margin, and Adjusted EPS for business planning purposes and in measuring its performance relative to that of its competitors.

These non-GAAP financial measures are defined by the Company as follows:

• "Core Revenue" is a supplemental measure of our performance and includes Renewal Commissions, Renewal Royalty Fees, New Business Commissions, New Business Royalty Fees, and Agency Fees. We believe that Core Revenue is an appropriate measure of operating performance because it summarizes all of our revenues from sales of individual insurance policies.
• "Cost Recovery Revenue" is a supplemental measure of our performance and includes Initial Franchise Fees and Interest Income. We believe that Cost Recovery Revenue is an appropriate measure of operating performance because it summarizes revenues that are viewed by management as cost recovery mechanisms.
• "Ancillary Revenue" is a supplemental measure of our performance and includes Contingent Commissions and Other Income. We believe that Ancillary Revenue is an appropriate measure of operating performance because it summarizes revenues that are ancillary to our core business.
• "Adjusted EBITDA" is a supplemental measure of the Company's performance. We believe that Adjusted EBITDA is an appropriate measure of operating performance because it eliminates the impact of items that do not relate to business performance. Adjusted EBITDA is defined as net income (the most directly comparable GAAP measure) before interest, income taxes, depreciation and amortization, adjusted to exclude equity-based compensation, impairment expense, and other non-operating items, including, among other things, certain non-cash charges and certain non-recurring or non-operating gains or losses.
• "Adjusted EBITDA Margin" is Adjusted EBITDA as defined above, divided by total revenue. Adjusted EBITDA Margin is helpful in measuring profitability of operations on a consolidated level.
• "Adjusted EPS" is a supplemental measure of our performance, defined as earnings per share (the most directly comparable GAAP measure) before non-recurring or non-operating income and expenses. Adjusted EPS is a useful measure to management because it eliminates the impact of items that do not relate to business performance and helps measure our profitability on a consolidated level.

While the Company believes that these non-GAAP financial measures are useful in evaluating its business, this information should be considered as supplemental in nature and is not meant as a substitute for revenues, net income, or earnings per share, in each case as recognized in accordance with GAAP. In addition, other companies, including companies in the Company’s industry, may calculate such measures differently, which reduces their usefulness as comparative measures.

The following tables show a reconciliation from total revenues to Core Revenue, Cost Recovery Revenue, and Ancillary Revenue (non-GAAP basis) for the three and twelve months ended December 31, 2024 and 2023 (in thousands):

	Three MonthsEnded December 31,						Twelve Months Ended December 31,
		2024			2023			2024			2023
Total Revenues	$	93,922		$	63,014		$	314,505		$	261,276
Core Revenue:
Renewal Commissions(1)	$	18,171		$	17,335		$	74,938		$	70,730
Renewal Royalty Fees(2)		34,990			27,180			138,942			107,524
New Business Commissions(1)		5,997			5,512			24,608			23,411
New Business Royalty Fees(2)		6,725			5,349			27,122			23,168
Agency Fees(1)		2,091			1,532			8,127			8,174
Total Core Revenue		67,974			56,908			273,737			233,007
Cost Recovery Revenue:
Initial Franchise Fees(2)		1,332			2,458			6,620			11,238
Interest Income		207			308			932			1,443
Total Cost Recovery Revenue		1,539			2,766			7,552			12,681
Ancillary Revenue:
Contingent Commissions(1)		24,018			3,045			31,385			13,746
Other Franchise Revenues(2)		391			296			1,831			1,843
Total Ancillary Revenue		24,409			3,340			33,216			15,588
Total Revenues	$	93,922		$	63,014		$	314,505		$	261,276

(1) Renewal Commissions, New Business Commissions, Agency Fees, and Contingent Commissions are included in "Commissions and agency fees" as shown on the Consolidated Statements of Operations.(2) Renewal Royalty Fees, New Business Royalty Fees, Initial Franchise Fees, and Other Franchise Revenues are included in "Franchise revenues" as shown on the Consolidated Statements of Operations.

The following tables show a reconciliation from net income to Adjusted EBITDA and Adjusted EBITDA Margin (non-GAAP basis) for the three and twelve months ended December 31, 2024 and 2023 (in thousands):

		Three Months Ended December 31,								Twelve Months Ended December 31,
			2024				2023				2024				2023
Net Income		$	23,822			$	5,423			$	49,113			$	23,696
Interest expense			1,810				1,511				7,339				6,568
Depreciation and amortization			2,639				2,427				10,453				9,244
Tax expense (benefit)			859				(252	)			(2,413	)			2,692
Equity-based compensation			6,889				5,038				27,971				23,989
Impairment expense			—				—				347				3,628
Other (income) expense			1,359				—				7,101				—
Adjusted EBITDA		$	37,378			$	14,148			$	99,911			$	69,817
Net Income Margin(1)			25	%			9	%			16	%			9	%
Adjusted EBITDA Margin(2)			40	%			22	%			32	%			27	%

(1) Net Income Margin is calculated as Net Income divided by Total Revenue ($23,822/$93,922) and ($5,423/$63,014) for the three months ended December 31, 2024 and 2023. Net Income Margin is calculated as Net Income divided by Total Revenue ($49,113/$314,505) and ($23,696/$261,276) for the twelve months ended December 31, 2024 and 2023(2) Adjusted EBITDA Margin is calculated as Adjusted EBITDA divided by Total Revenue ($37,378/$93,922), and ($14,148/$63,014) for the three months ended December 31, 2024 and 2023, respectively. Adjusted EBITDA Margin is calculated as Adjusted EBITDA divided by Total Revenue ($99,911/$314,505), and ($69,817/$261,276) for the twelve months ended December 31, 2024 and 2023.

The following tables show a reconciliation from basic earnings per share to Adjusted EPS (non-GAAP basis) for the three and twelve months ended December 31, 2024 and 2023. Note that totals may not sum due to rounding:

		Three Months Ended December 31,						Twelve Months Ended December 31,
			2024			2023			2024			2023
Earnings per share - basic (GAAP)		$	0.60		$	0.15		$	1.23		$	0.59
Add: equity-based compensation(1)			0.19			0.13			0.75			0.64
Add: impairment expense(2)			—			—			0.01			0.10
Adjusted EPS (non-GAAP)		$	0.79		$	0.28		$	1.99		$	1.33

(1) Calculated as equity-based compensation divided by sum of weighted average Class A and Class B shares [$6.9 million/(24.6 million + 12.7 million)] for the three months ended December 31, 2024 and [$5.0 million/ (24.7 million + 13.2 million)] for the three months ended December 31, 2023. Calculated as equity-based compensation divided by sum of weighted average Class A and Class B shares [$28.0 million/(24.7 million + 12.7 million)] for the twelve months ended December 31, 2024 and [$24.0 million/ (23.9 million + 13.8 million)] for the twelve months ended December 31, 2023.(2) Calculated as impairment expense divided by sum of weighted average Class A and Class B shares [$0.3 million/(24.7 million + 12.7 million)] for the twelve months ended December 31, 2024 and [$3.6 million/ (23.9 million + 13.8 million)] for the twelve months ended December 31, 2023. No impairment was recorded for the three months ended December 31, 2024 nor the three months ended December 31, 2023.

Goosehead Insurance, Inc.Key Performance Indicators

		December 31, 2024				December 31, 2023
Corporate sales agents < 1 year tenured			253				135
Corporate sales agents > 1 year tenured			164				165
Operating franchises < 1 year tenured			90				183
Operating franchises > 1 year tenured			1,013				1,043
Total Franchise Producers			2,092				1,957
QTD Corporate Agent Productivity < 1 Year (1)		$	12,787			$	13,789
QTD Corporate Agent Productivity > 1 Year (1)		$	26,788			$	25,738
QTD Franchise Productivity < 1 Year (2)		$	17,861			$	10,975
QTD Franchise Productivity > 1 Year (2)		$	29,089			$	21,103
Policies in Force			1,674,000				1,486,000
Client Retention			84	%			86	%
Premium Retention			98	%			101	%
QTD Written Premium (in thousands)		$	965,596			$	756,082
Net Promoter Score ("NPS")			89				92

(1) - Corporate Productivity is New Business Production per Agent (Corporate): The New Business Revenue collected related to corporate sales, divided by the average number of full-time corporate sales agents for the same period. This calculation excludes interns, part-time sales agents and partial full-time equivalent sales managers.(2) - Franchise Productivity is New Business Production per Agency: The gross commissions paid by Carriers and Agency Fees received related to policies in their first term sold by franchise sales agents, divided by the average number of franchises for the same period, prior to paying Royalty Fees to the Company.