ROCKVILLE, Md., Feb. 20,
2025 /PRNewswire/ -- Xiao-I Corporation (NASDAQ:
AIXI), a trailblazer in artificial intelligence, today launched
tAIkbox 1 in the U.S., a game-changing AI-powered device set to
redefine customer service. Unlike the clunky, infuriating automated
systems that leave callers shouting "customer service" in
exasperation, tAIkbox 1 delivers interactions so smooth and
intuitive they rival the best human agents—powered by Xiao-I's Hua
Zang large language model and seamless hardware integration.
Why This Matters: Fixing a Broken Experience
Let's face it—current call center automation is a nightmare.
Endless menus, misheard commands, and robotic responses drive
customers up the wall. Xiao-I, with over a decade of
leadership in China's intelligent
voice market, saw the problem and built tAIkbox 1 to solve it. This
isn't just another AI tweak; it's a revolution. By understanding
natural speech, anticipating needs, and responding with human-like
finesse, tAIkbox 1 turns a hated chore into a delight—whether
booking a doctor's appointment or troubleshooting a retail
return.
How It Works: Simple, Smart, Superior
tAIkbox 1 plugs into existing phone and computer systems with
data cables—no IT overhaul required. Its onboard computing power
and advanced algorithms handle everything, delivering instant,
plug-and-play performance. Businesses get a no-fuss upgrade;
customers get service that feels personal, not programmed. Think of
it as the difference between a soulless chatbot and your favorite,
problem-solving concierge.
Tapping a Booming U.S. Market
The U.S. customer service sector is hungry for better solutions,
according to the US Census Bureau, the industry revenue for
telephone call centers is projected to reach USD 21.82 billion in 2024, with a compound annual
growth rate (CAGR) of approximately 1.2% since 2012. Xiao-I's
timing is spot-on. From hospitality's virtual concierges to
healthcare's streamlined scheduling, tAIkbox 1 targets high-impact
industries—hospitality, healthcare, travel, retail—promising
happier customers and leaner operations.
Leadership Perspective
We've all yelled at a robo-agent
and gotten nowhere, said a spokesperson. tAIkbox 1 changes that. With Xiao-I's proven AI expertise from
China, they're bringing U.S. businesses a tool that
makes every call feel like talking to the best customer service rep
imaginable. It's not just efficiency—it's a total rethink of what
AI can do.
About Xiao-I Corporation
Xiao-I Corporation is a leading cognitive intelligence
enterprise in China, offering a
diverse range of business solutions and services in artificial
intelligence. Since its inception in 2001, the Company has
developed an extensive portfolio of cognitive intelligence
technologies that are highly suitable for a wide variety of
business cases. Xiao-I powers its cognitive intelligence products
and services with its cutting-edge, proprietary AI technologies to
enable and promote industrial digitization, intelligent upgrading,
and transformation. For more information, please visit: www.xiaoi.com.
Forward-Looking Statements
This press release contains forward-looking statements as
defined by the Private Securities Litigation Reform Act of 1995.
Forward-looking statements include statements concerning plans,
objectives, goals, strategies, future events or performance, and
underlying assumptions and other statements that are other than
statements of historical facts. When the Company uses words such as
"may," "will," "intend," "should," "believe," "expect,"
"anticipate," "project," "estimate" or similar expressions that do
not relate solely to historical matters, it is making
forward-looking statements. Forward-looking statements are not
guarantees of future performance and involve risks and
uncertainties that may cause the actual results to differ
materially from the Company's expectations discussed in the
forward-looking statements. These statements are subject to
uncertainties and risks including, but not limited to, the
following: the Company's ability to achieve its goals and
strategies, the Company's future business development and plans for
future business development, including its financial conditions and
results of operations, product and service demand and acceptance,
reputation and brand, the impact of competition and pricing,
changes in technology, government regulations, fluctuations in
general economic and business conditions in China, and assumptions underlying or related
to any of the foregoing and other risks contained in reports filed
by the Company with the U.S. Securities and Exchange Commission
("SEC"). For these reasons, among others, investors are cautioned
not to place undue reliance upon any forward-looking statements in
this press release. Additional factors are discussed in the
Company's filings with the SEC, including under the section
entitled "Risk Factors" in its annual report on Form 20-F filed
with the SEC on April 30, 2024, as
well as its current reports on Form 6-K and other filings, all of
which are available for review at www.sec.gov. The Company
undertakes no obligation to publicly revise these forward-looking
statements to reflect events or circumstances that arise after the
date hereof.
For investor and media inquiries, please contact:
Ms. Berry Xia
Email: ir@xiaoi.com
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SOURCE Xiao-I Corporation
