TORONTO,
Aug. 5, 2021 /CNW/ -
Prodigy Ventures Inc. (TSXV: PGV) ("Prodigy" or the
"Company") and FICANEX Technology Limited Partnership
("FICANEX Technology"), an entity wholly-owned by Prodigy,
are thrilled to announce that Sydney Credit Union is the
most recent financial institution to launch their customized
tunl.chat AI-powered chatbot named Syd. For over 13,000
members and many others interested in Sydney Credit Union's
numerous products and services, Syd will provide conversational
banking with a few simple clicks, no matter when and where chatters
need assistance.
Sydney Credit Union joins a growing list of financial
institutions across Canada looking
for ways to provide self-service solutions and a superior customer
service experience for their members in an evolving digital age. As
a financial cooperative committed to providing their members with
products and services that enhance their economic and social
wellbeing. Syd allows Sydney Credit Union to aid chatters 24/7, 365
days a year, even when phone lines are busy, or the branches are
closed. Through Artificial Intelligence and machine learning, Syd
has the power to answer chatter questions on an endless list of
topics and can fully automate up to 70% of inquiries, leading to
employees focusing on high-value, revenue generating interactions
and reducing call wait times.
"As we look to continue evolving Sydney Credit Union in an
increasingly digital space, we are excited to be launching Syd and
watching how the new channel will positively impact our overall
member experience and improve member satisfaction. We know our
members need added convenience in their daily lives and with the
ability to assist with a wide range of topics anytime, anywhere,
Syd is the innovative solution we've been looking for. We are proud
of the work we continue to do to serve our membership and are
looking forward to the months ahead as our members get to know
Syd." says Carol Ripley, CEO at
Sydney Credit Union.
"We are delighted to have worked with the Sydney Credit Union
team over the past few months as they've built Syd and we couldn't
be more pleased to see Syd in action – the bot looks fantastic! I
am looking forward to seeing how their membership will embrace this
new innovative solution and how Syd will evolve over time to serve
chatters with their financial needs." says Andrew Obee, President of FICANEX
Technology.
About FICANEX Technology
FICANEX Technology empowers financial services providers to
accelerate innovation by providing next-generation digital services
in support of financial institutions across Canada, allowing them to effectively compete
in the digital era. FICANEX Technology has its roots in
collaboration and developed and supports the tunl. Fintech
integration marketplace and open banking platform. Today,
FICANEX Technology is well known for its tunl.chat solution and its
innovative roadmap that focuses on operational efficiency and
delivering an improved customer experience for financial
institutions of all sizes across Canada.
For more information on FICANEX Technology visit
https://Ficanex.Technology
About Sydney Credit Union
Sydney Credit Union is a progressive, full-service,
cooperative financial institution with more than 13,000 members and
over $265 million in assets. Sydney
Credit Union is committed to empowering their member/owners to make
the best decisions for their financial wellbeing. They achieve this
goal by offering members a complete line of competitive financial
products and services, customized for their individual needs with
wise financial guidance every step of the way.
For more information on Sydney Credit Union visit
www.sydneycreditunion.com
About Prodigy Ventures Inc.
Prodigy delivers Fintech innovation. The Company provides
leading edge platforms, including IDVerifact™ for digital identity,
and tunl.™ for open banking and customer chat support, coupled with
seamless integration of our partners best-of-breed Fintech
platforms. Our services business, Prodigy Labs™, integrates and
customizes our platforms for unique enterprise customer
requirements, and provides technology services for digital
identity, open banking, payments and digital transformation.
Digital transformation services include strategy, architecture,
design, project management, agile development, quality engineering
and staff augmentation. Prodigy has been recognized as one of
Canada's fastest growing companies
with multiple awards.
For more information on…
Prodigy Ventures visit https://Prodigy.Ventures
Prodigy Labs visit https://ProdigyLabs.net
IDVerifact visit https://IDVerifact.com
Forward-Looking and Cautionary Statements
Certain information set out in this news release constitutes
forward-looking information. Forward looking statements are often,
but not always, identified by the use of words such as "seek",
"anticipate", "plan", "continue", "estimate", "expect", "may",
"will", "intend", "could", "might", "should", "believe" and similar
expressions. Although the Company believes that the expectations
reflected in such forward-looking statements are based upon
reasonable assumptions, and that information obtained from third
party sources is reliable, they can give no assurance that those
expectations will prove to have been correct. Readers are cautioned
not to place undue reliance on forward-looking statements included
in this document, as there can be no assurance that the plans,
intentions or expectations upon which the forward-looking
statements are based will occur. By their nature, forward-looking
statements involve numerous assumptions, known and unknown risks
and uncertainties that contribute to the possibility that the
predictions, forecasts, projections and other forward-looking
statements will not occur, which may cause actual results in future
periods to differ materially from any estimates or projections of
future performance or results expressed or implied by such
forward-looking statements. These risks and uncertainties include,
among other things, risk factors set forth in the Company's
Management's Discussion and Analysis for the three months ended
March 31, 2021, a copy of which is
filed on SEDAR at www.sedar.com. Readers are cautioned that this
list of risk factors should not be construed as exhaustive. These
statements are made as at the date hereof and unless otherwise
required by law, the Company does not intend, or assume any
obligation, to update these forward-looking
statements.
Neither TSX Venture Exchange nor its Regulation Services
Provider (as that term is defined in the policies of the TSX
Venture Exchange) accepts responsibility for the adequacy or
accuracy of this release.
SOURCE Prodigy Ventures Inc.