-- 27,000-acre multi-amenity resort invests in
delighting guests with the support of new software platforms for
Property Management (PMS), Point-of-Sale (POS), and Golf and Spa
operations, plus 10 additional solutions --
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of
hospitality software solutions and services, today announced that
Lajitas Golf Resort has implemented 14 Agilysys solutions to
connect and modernize guest experiences property-wide. These
solutions also work together to share data, insights and processes
to improve staff efficiencies and optimize revenue across the
resort’s many amenities. All 14 Agilysys solutions were implemented
and in production use within a 48-hour period!
In addition to Agilysys software platforms for PMS, POS, Golf
and Spa, Lajitas selected solutions that enhance payment
efficiencies and security; enable mobile transactions and
information access; improve check-in/check-out experiences; reserve
dining and leisure activities; automate service requests; simplify
retail and gift card purchases; and streamline sales and catering
workflows. By offloading repetitive and administrative tasks, staff
members now have more time to engage with guests, maintain
operational consistency, and work more efficiently, especially
during the off-season when resources are limited.
With its Black Jack Crossing golf course consistently ranked by
Golfweek as the #38 Resort Course in The USA and the #1 Course You
Can Play in Texas, as well as by Golf Magazine as the Most
Beautiful Course in Texas, Lajitas attracts discerning guests.
Located on a bluff 2,200 feet above the Rio Grande River and
adjacent to Big Bend National Park, the property’s uniquely remote
location delivers diverse experiences not only for golfers but also
for families, bucket list travelers, wedding guests and conference
attendees.
When Philip McLain, Director of Information Technology for
Lajitas, was tasked with replacing and elevating technology systems
and infrastructure across the property, his requirements were more
stringent than most. He required software systems not only
sophisticated enough to smoothly unify diverse, high-quality guest
and staff experiences, but also delivered by a technology partner
able to provide exceptional service, support, security and
reliability in the resort’s decidedly remote location.
Mr. McLain approached modernization holistically, not only to
optimize booking across the property’s hotel, private villas,
lakeside cottages and boardwalk condos, but also to enhance revenue
opportunities beyond rooms, encompassing golf experiences, dining,
shopping, event planning and catering, weddings and a host of other
options such as zip lining, equestrian activities, mountain biking,
shooting range activities, hiking, stand-up paddle boarding and spa
treatments. To accomplish this, he heavily weighted providers able
to deliver software solutions property-wide to minimize the
technology integration burden on his team as well as the overhead
of managing multiple vendors.
Mr. McLain noted, “Our legacy PMS system was out-of-date, with
inefficiencies and limitations that impacted our guests, employees
and bottom line. We prioritized finding a solution able to be
tailored specifically to our unique, remote destination, designed
to be future-proof and able to expand and adapt with us. It also
was imperative that we choose solutions intuitive and simple enough
to be used easily by the seasonal staff that join our team each
year.”
Mr. McLain also preferred a solution provider committed to
working side-by-side with his team to understand each department’s
processes, pain points and desires, and able to configure
improvements compelling enough to win unilateral buy-in.
“After carefully evaluating all the options available to us, it
became very clear that Agilysys has the technology, service and
expertise we need to achieve our goals,” Mr. McLain explained. “The
Agilysys team worked closely with us to consider our specific and
unique requirements. The closeness of our collaboration and the
experience Agilysys brought to the table gave us the confidence to
implement 14 integrated solutions together at once to accelerate
accomplishing our goals. The reality that Agilysys was able to work
with us to configure and implement these solutions across our
property in a matter of weeks is testimony to the level of insight
and support we have received,” he added.
Mr. McLain emphasized that a commitment to exceptional service
and teamwork strongly contributed to successfully modernizing
systems across the property. “The organization and professionalism
of the team that came out to our property for our implementation
were unmatched. Their immediate attention to issues and changes
large and small was amazing. Everyone’s communication was
outstanding, and the fact that we were given contact numbers for
everyone we needed, from managers to directors and even executives,
showed us how dedicated Agilysys is to customers. Launching 14
products at one time was a massive undertaking. For that project to
go as smoothly as it did speaks volumes of the skill and dedication
of everyone involved,” Mr. McLain concluded.
Jeba Kingsley, Senior Vice President of Professional Services
for Agilysys, commented, “Lajitas Golf Resort is known for
singular, highly tailored experiences that reflect the remarkable
qualities of its surroundings. The software solutions supporting
guests and staff – both directly in front-line experiences and
behind the scenes in back-office efficiencies – must be just as
remarkable and ‘top-shelf’ as the resort’s environment. The same
goes for the advice, service and support delivered to ensure
ongoing technology excellence. We are proud to be the software
provider chosen as the ideal partner for this property, standing
out above others due to our ability to address its unique
complexities. We look forward to our ongoing partnership with the
stellar Lajitas IT team as they continue to elevate guest delight,
staff satisfaction and revenue opportunities across this truly
distinctive resort.”
About Agilysys
Agilysys exclusively delivers state-of-the-art software
solutions and services that help organizations achieve High Return
Hospitality™ by maximizing Return on Experience (ROE) through
interactions that make ‘personal’ profitable. Customers around the
world use Agilysys Property Management Systems (PMS), Point-of-Sale
(POS) solutions, Food & Beverage Inventory and Procurement
(I&P) systems and accompanying hospitality ecosystem solutions
to consistently delight guests, retain staff and grow margins. The
Agilysys 100% hospitality customer base includes branded and
independent hotels; multi-amenity resorts; casinos; property, hotel
and resort management companies; cruise lines; corporate dining
providers; higher education campus dining providers; food service
management companies; hospitals; lifestyle communities; senior
living facilities; stadiums; and theme parks. www.agilysys.com
View source
version on businesswire.com: https://www.businesswire.com/news/home/20241029626610/en/
Media Contacts: Americas: Jen Reeves, 770-810-6007,
jennifer.reeves@agilysys.com Rest of World: Alan Edwards, +44 7795
226163 alan.edwards@agilysys.com or Champion Communications +44 207
030 3818, agilysys@championcomms.com
Investor Contact: Jessica Hennessy, Agilysys, Inc.,
770-810-6116 jessica.hennessy@agilysys.com or
investorrelations@agilysys.com
Agilysys (NASDAQ:AGYS)
과거 데이터 주식 차트
부터 10월(10) 2024 으로 11월(11) 2024
Agilysys (NASDAQ:AGYS)
과거 데이터 주식 차트
부터 11월(11) 2023 으로 11월(11) 2024
