With the release of its financial results for the first quarter of
2011, Videotron has announced some exciting plans for the rest of
the year - and its customers will be the first to benefit. With
reliable and robust land and mobile networks, state-of-the-art
handsets and tablets, new HD channels and the most advanced
platforms, Videotron customers already enjoy a wide array of
benefits in terms of products, services, technological developments
and entertainment.
"We know that the full range of telecommunications products and
services that Videotron now offers or will soon be offering meets
the growing needs of our customers because we are so close to
them," said Robert Depatie, President and CEO of Videotron. "For
example, the recent launch of our illico web and illico mobile
services lets customers watch their favourite content on the
platform of their choice, while saving money thanks to product
bundling and one-stop shopping. This empowers Videotron customers
and gives them a freedom of choice found nowhere else. In fact, it
is thanks to our customers that Videotron was ranked the mobile
carrier with the highest customer satisfaction rate in Eastern
Canada.(1) We owe this honour to our loyal customer base, and to
our people."
MOBILITY
More customers for mobile services
As at March 31, 2011, the company boasted a total of 164,700
subscriber connections, including 143,600 connections to its new 4G
network. Since the end of April, the residents of Saguenay-Lac
Saint-Jean and several other municipalities across Quebec have had
access to the Company's mobile services.
Videotron took another major step this morning, expanding its
mobile services to the Outaouais region. Outaouais residents will
be among the first to be able to take advantage of the Unlimited
Evenings and Weekends plan, including messaging, for $24.95
regardless of how many Videotron services the customer has.
First 4G device available today
This morning, Videotron announced that its customers can now
obtain the first 4G phone in its line of handsets, the HTC
Panache™. The Android™ 2.3-powered smartphone will please customers
who want a cutting-edge device as well as those seeking high-speed
mobile. 2011 has also been a good year for device launches, with
the arrival of the popular Nexus S and the first tablet, the
BlackBerry Playbook.
CABLE TV
More channels and more high definition (HD) for Digital TV
customers
Videotron ended the first quarter of 2011 with 1,808,600
customers for its cable TV services, including 1,243,700 households
and businesses that enjoy access to digital television and the
benefits of illico TV.
Since the beginning of the year, Videotron has added a number of
French- and English-language channels, in addition to expanding its
line-up of HD channels to a total of 63(2). For example, news buffs
saw the launch of the Sun News Network (in standard and high
definition) and CNN in HD, while movie lovers and fashionistas can
enjoy Cine pop in HD, Turner Classic Movies and the Mlle
channel.
With the imminent launch of the new and improved illico TV
universe, featuring innovations galore, customers will enjoy faster
and more intuitive, customized and harmonized user interfaces.
Videotron plans to offer the most advanced multi-screen television
experience in Canada.
illico web
The constantly growing illico web platform has been part of the
television and web landscape for nearly a year. More and more
Videotron customers have made illico web part of their daily
routine, thanks to its exclusive content and excellent image
quality. All Videotron customers can access the over 5,000 titles
(both free and paid content) available through the web portal.
INTERNET
Internet services in sync with users' needs
During the first quarter of 2011, Videotron had 1,267,100
customers for its cable Internet and high-speed mobile Internet
services. During the quarter, Videotron began offering its first
wireless router, fully supported and remotely managed entirely by
the Company, in order to deliver an optimal web surfing experience.
Videotron has also developed a tool to deliver notifications via
email or text messaging to help customers make informed use of the
Internet. Subscribers to Videotron Internet access service can sign
up for notifications at the Customer Centre.
CABLE TELEPHONE
Cable telephone service reaches still more customers
As at March 31, 2011, Videotron's cable telephone service was
the choice of 1,129,800 residential and business customers, an
increase of 15,500 in the first quarter. With millions of landline
telephone subscribers and a growing mobile community, Videotron's
cable telephone customers now have more than 2.5 million people
they can talk to free of charge.
Videotron (www.videotron.com), a wholly owned subsidiary of
Quebecor Media Inc., is an integrated communications company
engaged in cable television, interactive multimedia development,
and Internet access, cable telephone and mobile telephone services.
Videotron is a leader in new technologies with its interactive
Digital TV service and its broadband network, which supports
high-speed cable Internet access, analog and digital cable
television, and other services. As of March 31, 2011, Videotron was
serving 1,808,600 cable television customers, including 1,243,700
subscribers to its digital service. Videotron is also the Quebec
leader in high-speed Internet access, with 1,267,100 subscribers to
its cable and mobile services as of March 31, 2011. As of the same
date, Videotron had 164,700 subscriber connections to its mobile
telephone service and was providing cable telephone service to
1,129,800 Quebec households and organizations. For the sixth
consecutive year, Videotron was named Quebec's most respected
telecommunications company by Les Affaires magazine, based on a
Leger Marketing survey.
Follow us on the Web - facebook.com/videotron
Follow us on Twitter - twitter.com/videotron
(1) According to the recent study by J.D. Power &
Associates, entitled 2011 Canadian Wireless Customer Satisfaction
Study.
(2) This number may vary in Gatineau and Rockland.
Contacts: Elodie Girardin-Lajoie Specialist, Media and Analysts
Corporate Communications 514-380-7772 Mobile: 514 516-7772
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