Coveo (TSX:CVO), a market-leading platform that enables
individualized, connected, and trusted digital experiences at scale
with Semantic search, AI recommendations, and GenAI answering,
today announced early access to Coveo Relevance Generative
Answering™ for B2B and B2C commerce enterprises. This expands
the program to give manufacturers, distributors, and retailers
access to test Coveo’s generative answering solution at enterprise
scale on their ecommerce sites. This new capability will
revolutionize product and knowledge discovery with access to secure
enterprise-ready generative answering for Coveo Commerce customers.
General availability is expected later this year.
Coveo Relevance Generative Answering empowers customer
experiences with generative AI question-answering capability by
leveraging Large Language Models (LLMs) on top of the leading
unified indexing functionality of Coveo's platform. An
enterprise-ready solution, Coveo Relevance Generative Answering is
scalable, secure, traceable, and provides accurate and relevant
answering from multiple sources of content. Coveo Relevance
Generative Answering is a natural augmentation of Coveo’s AI models
and can be injected to improve each touchpoint across the customer
journey from early in the sales cycle to post-sales customer
service.
“We believe that augmenting current commerce experiences with
GenAI has the potential to change the way customers shop and buy.
In traditional in-store interactions, customers naturally ask
product-related questions. Replicating this ease of inquiry in an
online environment has been a challenge, until now,” said Laurent
Simoneau, President and CTO of Coveo. “We’re confident that our
generative answering capability will provide businesses with a way
to differentiate their digital storefront experience by putting
their domain expertise and knowledge at the forefront. It will
enable brands to share product information with customers in a more
conversational way. This is a particularly important component of
the go-to-market strategy for many of our B2B customers.”
“We’re thrilled to open up our Relevance Generative Answering
early access program to B2B and B2C commerce brands and use cases,”
said Simon Langevin, VP Product, Coveo. “Our offering allows
companies to incorporate generative answering into their
customer-facing experiences in a way that is grounded and secure.
Our customers who have rich content sources, including ‘how to’
articles and technical specifications, will readily embrace this as
they recognize that educating the buyer on the products they sell
is a critical aspect of the purchase journey.”
Coveo announced the addition of enterprise-ready generative
answering to the Coveo Platform™ in March 2023. In June, Coveo
launched its Relevance Generative Answering Design Partner Program,
working with 45 customers, including Informatica, Synopsys, VMware,
Xero, and Zoom. In September 2023, Coveo announced that its
Relevance Generative Answering offering went live across Coveo’s
own customer self-serve experiences. Xero, the global small
business platform, also announced that in partnership with Coveo,
it has implemented generative answering within Xero Central to help
deliver accurate support answers faster for its millions of
customers and users.
Register for the New in Coveo Commerce webinar on October 19,
2023 at 11am ET to find out more about Coveo’s Relevance Generative
Answering offering.
For more information about Coveo Relevance Generative Answering
for Commerce, please visit Coveo’s blog.
About Coveo
Coveo powers the digital experiences of the world’s most
innovative brands serving millions of people and billions of
interactions across every digital experience. After a decade of
enriching our market-leading platform with forward-thinking global
enterprises, we know what it takes to gain a trusted AI-experience
advantage.
We strongly believe that the future is business-to-person, that
experience is today’s competitive front line, a make or break for
every business.
For enterprises to achieve this AI-experience advantage at
scale, it is imperative to have an Enterprise Spinal and composable
ability to deliver AI semantic search and generative experiences at
each customer and employee interaction.
Our single SaaS AI platform and robust suite of AI & GenAI
models are designed to transform the total experience from CX to EX
across websites, ecommerce, service, and workplace. Powering
individualized, trusted, and connected experiences across every
interaction to delight customers and augment employees, and drive
superior business outcomes. Our platform is certified ISO 27001,
HIPAA compliant, SOC2 compliant, and 99.999% SLA resilient. We are
a Salesforce Summit ISV Partner, an SAPⓇ Endorsed App, and an Adobe
Gold Partner.Coveo is a trademark of Coveo Solutions, Inc.Stay up
to date on the latest Coveo news and content by subscribing to
the Coveo blog, and following Coveo
on LinkedIn, Twitter, and YouTube.
Forward-Looking Information
This press release contains “forward-looking information” and
“forward-looking statements” within the meaning of applicable
securities laws (collectively, “forward-looking information”). This
forward-looking information is identified by the use of terms and
phrases such as “may”, “would”, “should”, ”could”, “might”, “will”,
“achieve”, “occur”, “expect”, “intend”, “estimate”, “anticipate”,
“plan”, “foresee”, “believe”, “continue”, “target”, “opportunity”,
“strategy”, “scheduled”, “outlook”, “forecast”, “projection”, or
“prospect”, the negative of these terms and similar terminology,
including references to assumptions, although not all
forward-looking information contains these terms and phrases. In
addition, any statements that refer to expectations, intentions,
projections, or other characterizations of future events or
circumstances contain forward-looking information. Statements
containing forward-looking information are not historical facts but
instead represent management’s expectations, estimates, and
projections regarding future events or circumstances.
Forward-looking information is necessarily based on a number of
opinions, estimates, and assumptions that we considered appropriate
and reasonable as of the date such statements are made. Although
the forward-looking information contained herein is based upon what
we believe are reasonable assumptions, actual results may vary from
the forward-looking information contained herein. Certain
assumptions made in preparing the forward-looking information
contained in herein include, without limitation: our ability to
capitalize on growth opportunities and implement our growth
strategy; our ability to attract new customers, both domestically
and internationally; the success of our efforts to expand our
product portfolio and market reach; our ability to maintain
successful strategic relationships with partners and other third
parties; our future capital requirements; the available liquidity
under our revolving credit facility; the accuracy of our estimates
of market opportunity and growth forecasts; our success in
identifying and evaluating, as well as financing and integrating,
any acquisitions, partnerships, or joint ventures; our ability to
execute on our expansion plans; and the future impact of the
COVID-19 pandemic. Moreover, forward-looking information is subject
to known and unknown risks, uncertainties, and other factors, many
of which are beyond our control, that may cause the actual results,
level of activity, performance, or achievements to be materially
different from those expressed or implied by such forward-looking
information, including but not limited to macro-economic
uncertainties and the risk factors described under “Risk Factors”
in the Company’s most recently filed Annual Information Form
available under our profile on SEDAR+ at www.sedarplus.ca. There
can be no assurance that such forward-looking information will
prove to be accurate, as actual results and future events could
differ materially from those anticipated in such information.
Accordingly, prospective investors should not place undue reliance
on forward-looking information, which speaks only as of the date
made.
Moreover, we operate in a very competitive and rapidly changing
environment. Although we have attempted to identify important risk
factors that could cause actual results to differ materially from
those contained in forward-looking information, there may be other
risk factors not presently known to us or that we presently believe
are not material that could also cause actual results or future
events to differ materially from those expressed in such
forward-looking information. You should not rely on this
forward-looking information, as actual outcomes and results may
differ materially from those contemplated by this forward-looking
information as a result of such risks and uncertainties. Additional
information will also be set forth in other public filings that we
make available under our profile on SEDAR+ at www.sedarplus.ca from
time to time. The forward-looking information provided in this
press release relates only to events or information as of the date
hereof, and are expressly qualified in their entirety by this
cautionary statement. Except as required by law, we do not assume
any obligation to update or revise any forward-looking information,
whether as a result of new information, future events, or
otherwise, after the date on which the statements are made or to
reflect the occurrence of unanticipated events.
Highwire PRCoveomedia@coveo.com+1 418-263-1111
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/31e3a05c-c230-4552-a51b-eac4db800bc9
Coveo Solutions (TSX:CVO)
과거 데이터 주식 차트
부터 4월(4) 2024 으로 5월(5) 2024
Coveo Solutions (TSX:CVO)
과거 데이터 주식 차트
부터 5월(5) 2023 으로 5월(5) 2024