KELDA GROUP PLC                                                                
                                                                                                               
                                                                                                               
                                                                                                               
                  Preliminary Announcement of audited results                                                  
                                                                                                               
                       for the year ended 31 March 2003                                                        
                                                                                                               
                                                                                                               
                                                                                                               
HIGHLIGHTS                                                                                                     
                                                                                                               
*      Group turnover up 4.8% to �690.5m                                                                       
                                                                                                               
*      Group profit before taxation and exceptional items up 7.7% to �175.2m                                   
                                                                                                               
*      Adjusted earnings per share (excluding deferred tax) increased 8.4% to 42.4p                            
                                                                                                               
*      Strong performance from UK water business increases prospective financial                               
       out-performance in the current price determination period                                               
                                                                                                               
*      Ofwat assessment confirms Yorkshire Water's sector leading operational and                              
       environmental performance                                                                               
                                                                                                               
*      Growth from earnings enhancing acquisitions in Aquarion US water business                               
                                                                                                               
*      Full year dividend increased 2.2% to 26.05p per share; final dividend 18.19p                            
       per share                                                                                               
                                                                                                               
                                                                                                               
                                                                                                               
KEY FIGURES                                                                                                    
                                                                                                               
                                                                                                       Increase
                                                                                                               
                                                                    2003              2002                    %
                                                                                                               
Group turnover                                                   �690.5m           �658.8m                  4.8
                                                                                                               
Group operating profit                                           �265.3m           �245.0m                  8.3
                                                                                                               
Profit before taxation and exceptional                           �175.2m           �162.7m                  7.7
items                                                                                                          
                                                                                                               
Adjusted earnings per share (excluding                             42.4p             39.1p                  8.4
deferred tax)                                                                                                  
                                                                                                               
Dividend for the year                                             26.05p            25.50p                  2.2
                                                                                                               
Group net debt                                                   �1,720m           �1,437m                     
                                                                                                               
Following the announcement of Kelda group's results for the year ended 31 March                                
2003, the Chairman, John Napier said:                                                                          
                                                                                                               
"Strong operational and financial performance in the Yorkshire Water business                                  
and the successful acquisitions in the US by Aquarion contributed to growth in                                 
profit before tax and exceptional items of 7.7%"                                                               
                                                                                                               
                                                                                                               
                                                                                                               
For further information contact                                                                                
                                                                                                               
June 5                       Martin Towers, Kelda Group                   0207 568 5900                        
                                                                                                               
                             Andrew Grant/David Trenchard, Tulchan        0207 353 4200                        
                             Communications                                                                    
                                                                                                               
After June 5                 Kelda Group Press Office                     01274 692954                         
                                                                                                               
A copy of this preliminary results announcement will be available on the Kelda                                 
Group website from 8am this morning at www.keldagroup.com                                                      
                                                                                                               
                                                                                                               
                                                                                                               
CHAIRMAN'S STATEMENT                                                                                           
                                                                                                               
                                                                                                               
                                                                                                               
The final year results maintained and improved the good start made in the first                                
half. In total profit before tax and exceptional items of �175.2m was up 7.7%                                  
on prior year. The underlying adjusted earnings per share excluding deferred                                   
tax were 42.4p per share a 8.4% increase on prior year. The main source of the                                 
improved result was an excellent 2nd half performance from Yorkshire Water with                                
further cost and capital efficiencies which at the same time delivered best                                    
ever drinking water compliance, environmental and customer service outputs.                                    
                                                                                                               
The Kelda balance sheet remains strong with gearing of 50%. An opportunity was                                 
taken in the year to increase long term debt with a successful offering of �                                   
300m bonds which completed in February. The Board recommend a final dividend of                                
18.19p per share which makes a full year dividend of 26.05p, an increase of                                    
2.2% compared to prior year.                                                                                   
                                                                                                               
In the interim results the Board announced important senior management changes                                 
with the appointment of Kevin Whiteman, Managing Director of Yorkshire Water as                                
Chief Executive, Martin Towers joined us as Group Finance Director and Rich                                    
Schmidt, President of Aquarion was appointed as an executive director of Kelda                                 
Group plc. These appointments have further strengthened Kelda management, and                                  
are part of a continuing review of management standards at all levels in the                                   
company.                                                                                                       
                                                                                                               
One of the continuing features of last year was the delivery of the benefits                                   
arising from our focus on water and waste water. In the US the acquisition of                                  
the New England operations of American Water Works was completed and integrated                                
into existing operations. The US management responded well to an integration                                   
challenge which coincided with a period of increased operating complexity                                      
caused by water restrictions due to the low snowfall of the prior year.                                        
Aquarion was successful in winning a major $110m waste water contract in                                       
Bridgeport, Connecticut, and made further investment in the organic growth of                                  
contract operations expertise.                                                                                 
                                                                                                               
In the UK Yorkshire Water had an excellent year. It delivered beyond                                           
expectations on cost and capital dimensions whilst achieving best ever                                         
standards of performance in crucial compliance and customer service dimensions.                                
It was also successful in winning the Midlands, Wales and South West region in                                 
the national Ministry of Defence contract, one of the largest contracts of its                                 
type ever put to tender. Yorkshire Water was also granted an interim price                                     
adjustment from Ofwat for the period up to April 2005 which covers the needs of                                
increased investment, increased costs in sewer flooding and higher construction                                
costs. It also enables us to meet the challenge of increased Drinking Water                                    
Inspectorate compliance and environmental standards. Yorkshire Water had a year                                
of continuing progress in all aspect of its services and operations.                                           
                                                                                                               
There was good progress in the results of the supporting operations of KeyLand                                 
(property) and Loop (customer services). An announcement was made earlier this                                 
year regarding our 45.5% holding in WRG. WRG is currently in discussions which                                 
may or may not lead to an offer for WRG from the private equity firm Terra                                     
Firma.                                                                                                         
                                                                                                               
The continuous delivery of Kelda's water and waste water services has a                                        
significant environmental dimension. We deal with environmental issues as                                      
diverse as management and access of water catchment areas, sustainable water                                   
management, river water and bathing water standards. Our performance affects                                   
all our customers and everyone who lives in the region we serve. Kelda attempts                                
at all times to be environmentally focused. We have also developed a broad                                     
section of community programmes involving partnerships within local communities                                
and organisations to help support and deliver community involvement by                                         
programmes of education, amenities, protection and sustainability on a wide                                    
range of environmental matters.                                                                                
                                                                                                               
Our staff and management are also involved in a large number of voluntary                                      
programmes supporting broader community initiatives such as improved reading                                   
standards in schools, improved health and nutrition for children. We also                                      
sponsor and support community initiative programmes. We have actively supported                                
government schemes to improve countryside access and amenity by working closely                                
with the competing interests and increased public access to our important                                      
moorland catchment and nature conservation areas. All these activities                                         
constitute part of what is now termed corporate social responsibility. Such                                    
activities have and continue to form an essential part of our day to day                                       
actions and responsibilities and are reported in more detail in our Annual                                     
Report.                                                                                                        
                                                                                                               
The Board was pleased to see the shareholder support that has led to Kelda                                     
entering the FTSE 100. Kelda believes it has played a part in helping to get                                   
greater financial market recognition of the underlying value of the water                                      
sector. Our strategy of focusing on water and waste water and on service and                                   
efficiency, has resulted in Kelda progressing to become one of the most                                        
efficient companies in the sector. Our objective is to maintain our focus and                                  
emphasis on performance which we believe to be in the best interests of our                                    
shareholders and customers.                                                                                    
                                                                                                               
In summary, this has been a year of continued progress on all fronts. Given the                                
performance of the company, the Board would wish to thank the management team                                  
and equally importantly to thank all employees for their positive contribution                                 
to improved results. The world and the water sector remains a challenging                                      
environment. There is no place for complacency if we are to continually meet                                   
the demands of increasing efficiency, simultaneous improvement of standards of                                 
quality and environmental compliance. Our goals must be to improve performance                                 
further, expand outsourced and contract operations, and be responsive to                                       
opportunities for further profitable growth in our core activities, whilst                                     
maintaining a positive dialogue with government and regulators.                                                
                                                                                                               
Since the half year we have had the confirmation of the 25 year Aquatrine                                      
contract and the interim price determination which takes us to year March 2005.                                
These are both positive outcomes since we published our half year results. We                                  
said then and repeat now, that with regard to the possible 2005 price                                          
determination we continue to be encouraged by the dialogue between regulator,                                  
government and industry. There is an increased consensus on the significant                                    
achievements of the industry and on the priorities that need to be addressed if                                
we are to encourage equity and capital markets to provide the industry's long                                  
term investment funding, on which all future quality improvements increasingly                                 
depend. In our view the long term industry outlook remains positive as long as                                 
this dialogue is maintained.                                                                                   
                                                                                                               
                                                                                                               
                                                                                                               
CHIEF EXECUTIVE'S REVIEW                                                                                       
                                                                                                               
                                                                                                               
                                                                                                               
A year of continuing achievement                                                                               
                                                                                                               
The past year has been one of continuing achievement for Kelda Group plc. Our                                  
strategy to put our primary focus on what we do best, providing high quality                                   
water services, has helped us to deliver what we believe is sector leading                                     
performance. Our focus will continue.                                                                          
                                                                                                               
Our main UK subsidiary, Yorkshire Water, made significant improvements in its                                  
financial, operational and environmental performance and continued to                                          
outperform all of the regulatory targets set at the last price review.                                         
                                                                                                               
Aquarion, our US operation, successfully integrated the four New England water                                 
companies acquired from American Water Works in April 2002.                                                    
                                                                                                               
Other businesses have performed in line with expectations. We were particularly                                
pleased that we made the successful bid for Package A of the Ministry of                                       
Defence's Private Finance Initiative services, in conjunction with Earth Tech                                  
Engineering Ltd and Halliburton KBR.                                                                           
                                                                                                               
The group's activities are documented in more detail later in this report. The                                 
following summary highlights the key achievements of 2002/03.                                                  
                                                                                                               
*      Yorkshire Water is now ranked second in Ofwat's Overall Performance Assessment                          
       which compares the levels of service provided by the UK's ten major water and                           
       sewerage companies.                                                                                     
                                                                                                               
*      Yorkshire Water's water supply service was ranked as the most efficient in                              
       Ofwat's relative efficiency report.                                                                     
                                                                                                               
*      Reported water quality in the Yorkshire region was the best it had ever been,                           
       with 99.91% of all samples complying with relevant regulations, according to                            
       the Drinking Water Inspectorate's (DWI) annual report on drinking water quality                         
       in England and Wales for 2001.                                                                          
                                                                                                               
*      Our US operations continue to grow and develop with the acquisition of four New                         
       England water companies from American Water Works which have now been                                   
       integrated into existing operations, and further investment in contract                                 
       operations.                                                                                             
                                                                                                               
*      Yorkshire Water is a key partner in Brey Utilities - a consortium comprising                            
       Yorkshire Water, Earth Tech Engineering Ltd and Halliburton KBR - which has won                         
       a 25 year �1bn contract to provide water and waste water services to more than                          
       1,000 Ministry of Defence sites in the Midlands, Wales and South West England.                          
                                                                                                               
*      In December 2002, Yorkshire Water was awarded an interim price determination                            
       facilitating additional investment in the services we provide.                                          
                                                                                                               
*      Kelda was confirmed as the water industry's leading performer based on an                               
       external assessment carried out by the Business in The Environment Index of                             
       Corporate Environmental Engagement.                                                                     
                                                                                                               
*      Yorkshire's rivers and bathing waters are the cleanest since records began as a                         
       direct result of Yorkshire Water's ongoing investment and reduction of                                  
       pollution incidents.                                                                                    
                                                                                                               
*      Loop - Kelda's customer relationship management business - continued to win new                         
       business and was featured in both the Financial Times' Top 50 Best Workplaces                           
       in the UK survey and the Sunday Times' 100 Best Companies to Work For awards.                           
                                                                                                               
*      Aquarion secured a ten year contract to operate waste water treatment services                          
       in Bridgeport Connecticut, home of the company's headquarters.                                          
                                                                                                               
                                                                                                               
                                                                                                               
Periodic Review                                                                                                
                                                                                                               
We believe that the progress that Yorkshire Water has made since the last price                                
determination in 2000, in service, operational and financial performance,                                      
places the company in a good position for the forthcoming price review. Our                                    
objective is to protect the long term financial and operational sustainability                                 
of the business, which involves balancing the financeability of agreed                                         
investment needs with acceptable prices to customers. This demands a joined up                                 
process from government, the regulator, environmental and compliance agencies                                  
and finance providers.                                                                                         
                                                                                                               
                                                                                                               
                                                                                                               
Investing in our people                                                                                        
                                                                                                               
Additional to our focus strategy a key part of the group's continuing success                                  
is due to the talent, hard work and enthusiasm of employees across the                                         
business. In the last 12 months we have successfully introduced new information                                
technology systems and more flexible working patterns and practices, to better                                 
match our services to customers' needs. The introduction of these changes has                                  
required a significant investment in our people to provide them with the                                       
necessary training and skills to implement the changes and deliver the                                         
benefits. It has also involved extensive consultation with employees and the                                   
various trade unions that represent them, whose support and goodwill has been                                  
important in helping deliver change which is already bringing important                                        
benefits to our customers.                                                                                     
                                                                                                               
I would like to express my sincere thanks to everyone who has played their part                                
in delivering improved services, a key feature of the group's success over the                                 
past 12 months.                                                                                                
                                                                                                               
                                                                                                               
                                                                                                               
Kevin Whiteman                                                                                                 
                                                                                                               
Chief Executive                                                                                                
                                                                                                               
                                                                                                               
                                                                                                               
                                                                                                               
                                                                                                               
FINANCIAL REVIEW                                                                                               
                                                                                                               
                                                                                                               
                                                                                                               
Group operating profit                                                                                         
                                                                                                               
Group turnover increased by 4.8% to �690.5m (2002: �658.8m) for the full year,                                 
after the 5.2% increase reported in the interim results. �29.5m of the increase                                
in turnover was a result of acquisitions by Aquarion in the US. Group turnover                                 
(including share of associates and joint ventures) was �838.1m (2002: �799.8m).                                
                                                                                                               
Group operating profit increased to �265.3m (2002: �245.0m), including �10.5m                                  
from the US acquisitions. Operating profit from continuing activities increased                                
1.9% to �256.6m (2002: �251.9m), of which 48% (2002: 47%) accrued in the second                                
half year. The group's operating results reflect the strong financial                                          
performance of the Yorkshire Water UK regulated business whose operating profit                                
increased 3.6% to �233.7m (2002: �225.5m). The combined US operations, which                                   
were adversely affected by the weaker dollar and a number of cost pressures,                                   
now account for 13% (2002: 12%) of group operating profit.                                                     
                                                                                                               
The group's share of associates' and joint ventures' operating profit, before                                  
the exceptional items reported by WRG in their results for the year ended 31                                   
December 2002, was �18.8m (2002: �20.3m). Group operating profit (including                                    
share of associates and joint ventures) was �277.1m (2002: �265.3m).                                           
                                                                                                               
                                                                                                               
                                                                                                               
Group profit before taxation                                                                                   
                                                                                                               
A number of exceptional items affect the year on year comparison of the group's                                
results. The group's share of the exceptional costs reported by WRG, amounting                                 
to �7.0m before taxation, have been adjusted in arriving at the group's                                        
underlying profit before taxation and exceptional items. Non operating                                         
exceptional items comprise a loss of �3.9m on the closure of the Timco timber                                  
business in the US and, in the prior year, an overall profit of �34.4m from the                                
major land sale in the US and the disposal of the renewable energy business.                                   
                                                                                                               
The group interest charge increased to �98.1m (2002: �93.3m) reflecting the                                    
continuing regulated capital investment programme in Yorkshire Water. �71.0m                                   
(2002: �64.1m) of the group total relates to the Yorkshire Water UK regulated                                  
business. Low short term interest rates in the US reduced the cost of financing                                
both the existing operations and the US acquisitions, which were earnings                                      
enhancing in the period. The group's share of associates' and joint ventures'                                  
interest increased to �10.8m (2002: �9.3m).                                                                    
                                                                                                               
Interest cover was 2.6 times (2002: 2.6) before exceptional items and 4.2 times                                
(2002: 4.1) on an earnings before interest, tax, depreciation and amortisation                                 
(EBITDA) basis.                                                                                                
                                                                                                               
Group profit before taxation and the exceptional items described above                                         
increased 7.7% to �175.2m (2002: �162.7m). Group profit before taxation was �                                  
164.3m (2002: �197.1m).                                                                                        
                                                                                                               
                                                                                                               
                                                                                                               
Taxation                                                                                                       
                                                                                                               
The group's current taxation charge decreased to �7.0m (2002: �7.3m) after the                                 
inclusion of a �11.7m prior year adjustment. The effective tax rate (calculated                                
as the current tax charge as a percentage of group profit before tax and                                       
exceptional items) was 4.2% (2002: 4.8%). The effective tax rate will remain                                   
sensitive to the value of capital allowances arising from the Yorkshire Water                                  
investment programme.                                                                                          
                                                                                                               
As reported in the interim results, the deferred tax charge has been affected                                  
by the reduction in gilt rates and, therefore, the discount rate applied to the                                
deferred tax provision. This has resulted in a significant increase in the                                     
deferred tax charge, which is a non cash item, to �29.0m (2002: �14.8m).                                       
                                                                                                               
                                                                                                               
                                                                                                               
Earnings per share and dividends                                                                               
                                                                                                               
Earnings per share, adjusted to exclude exceptional items and deferred tax,                                    
increased 8.4% to 42.4p (2002: 39.1p). Basic earnings per share was 32.7p                                      
(2002: 39.3p).                                                                                                 
                                                                                                               
An interim dividend of 7.86p (2002: 7.70p) was paid to shareholders on 28                                      
February 2003. The board is recommending the payment of a final dividend of                                    
18.19p (2002: 17.80p) per share, to make a total dividend for the year of                                      
26.05p (2002: 25.50p) per share, an increase of 2.2%. Dividend cover was 1.5                                   
(2002: 1.7) times earnings before deferred tax.                                                                
                                                                                                               
                                                                                                               
                                                                                                               
Cash Flow                                                                                                      
                                                                                                               
The group's cash flow reflects the characteristics of the Yorkshire Water UK                                   
regulated and US water businesses. Strong operating cash flow of �441.4m (2002:                                
�387.8m) was offset by high capital investment of �389.6m (2002: �323.6m) and                                  
interest payments of �82.1m (2002: �83.7m). In 2003, acquisitions in the US                                    
cost �78.0m together with debt acquired of �82.0m, whereas in the prior year                                   
proceeds from the major land sale in the US amounted to �57.2m. Dividend                                       
payments to shareholders, which are funded by the Yorkshire Water regulated                                    
business, were �99.0m (2002: �96.3m).                                                                          
                                                                                                               
Group net debt at 31 March 2003 increased by �283.9m to �1,720.4m (2002: �                                     
1,436.5m). Balance sheet gearing (expressed as the relationship between net                                    
debt and net debt plus shareholders' funds) increased slightly to 50% (2002:                                   
46%). Group net debt included �1,170.5m (2002: �1,042.0m) in respect of the                                    
Yorkshire Water UK regulated business. The increasingly important ratio of                                     
Yorkshire Water net debt compared to the Regulatory Asset Value of 40% (2002:                                  
39%) is one of the strongest in the sector.                                                                    
                                                                                                               
On 21 February 2003 �200m 5.375% fixed rate bonds maturing in 2023 together                                    
with �100m of 30 year index linked bonds, guaranteed by Yorkshire Water, were                                  
issued. This long term funding will meet Yorkshire Water's financing                                           
requirements to the end of the current price determination period in March                                     
2005.                                                                                                          
                                                                                                               
                                                                                                               
                                                                                                               
Pensions                                                                                                       
                                                                                                               
The disclosures required in accordance with the phased implementation                                          
requirements of FRS 17 'Retirement Benefits' will be made in the group                                         
accounts. The disclosed deficit in the main UK defined benefit scheme at 31                                    
March 2003 is �111.9m after tax (2002: �17.6m asset). The group's pension                                      
liabilities are funded on a long term basis based on periodic actuarial reviews                                
and not the FRS 17 figures that can produce volatile results over short time                                   
periods. An interim actuarial review at 31 March 2003 has been commissioned as                                 
a basis for reviewing the long term funding of the scheme.                                                     
                                                                                                               
                                                                                                               
                                                                                                               
OPERATING REVIEW: YORKSHIRE WATER                                                                              
                                                                                                               
                                                                                                               
                                                                                                               
Financial performance                                                                                          
                                                                                                               
Following an increase in charges in line with inflation of 1.2% on 1 April                                     
2002, regulated turnover increased by 1.3% to �567.0m (2002: �559.8m), just                                    
ahead of the 1.1% increase reported at the interim stage. Revenue growth from                                  
new customers largely offset the effect of domestic metering in the full year.                                 
                                                                                                               
The continuing emphasis throughout the business on operating efficiency was                                    
demonstrated by the 3.6% increase in operating profit to �233.7m (2002: �                                      
225.5m), of which 49% (2002: 47%) accrued in the second half year. Operating                                   
cost savings are now expected to secure outperformance of �100m in the current                                 
price determination period.                                                                                    
                                                                                                               
Yorkshire Water was awarded an interim price determination during 2002. As a                                   
consequence customer prices will rise by 3.4% and 3.5% (previously 1.0%) above                                 
inflation in 2003/04 and 2004/05 respectively. The interim determination allows                                
Yorkshire Water to fund additional investment of around �53m and to recover the                                
additional cost of bad debts arising as a consequence of the loss of the                                       
ability to disconnect customers. The additional investment will be used                                        
principally to reduce the number of incidences of sewer flooding and upgrade                                   
our sludge incinerators to meet the requirements of the Waste Incineration                                     
Directive.                                                                                                     
                                                                                                               
                                                                                                               
                                                                                                               
Operational performance                                                                                        
                                                                                                               
Yorkshire Water is now ranked second in Ofwat's Overall Performance Assessment                                 
which compares the levels of service provided by the UK's ten major water and                                  
sewerage companies. This is a significant improvement from the company's                                       
ranking of tenth in 1996/97.                                                                                   
                                                                                                               
Ofwat's report was published in August 2002. The highlights included:                                          
                                                                                                               
*      Further reductions in the number of properties experiencing inadequate water                            
       pressure, which has been reduced to 189. This is ahead of the commitment to                             
       reduce this to 400 properties by 2005.                                                                  
                                                                                                               
*      Significant reductions in the number of properties affected by unplanned                                
       interruptions to supplies caused by, for example, bursts and leaks. This was as                         
       a result of better incident handling by field teams and contractors.                                    
                                                                                                               
*      Drinking water quality in Yorkshire was the best it had ever been, largely as a                         
       result of an ongoing mains improvement programme.                                                       
                                                                                                               
*      Security of water supplies was reported as the best ever, with leakage from the                         
       company's and customers' pipes continuing to fall. The extension of the Grid                            
       Zone into rural North Yorkshire allows more flexibility and increased security                          
       of supply to customers in these areas. The improvements were endorsed by the                            
       Environment Agency in its December 2002 report, the third Annual Review of                              
       Water Company Water Resource Plans.                                                                     
                                                                                                               
*      The number of properties flooded with sewage also reduced.                                              
                                                                                                               
The company's water supply service was ranked in first place for operating cost                                
efficiency in Ofwat's report "Water and Sewerage Service Unit Costs and                                        
Relative Efficiency 2001-02" published in December 2002.                                                       
                                                                                                               
                                                                                                               
                                                                                                               
Water quality                                                                                                  
                                                                                                               
The DWI, in its annual report on drinking water quality in England and Wales                                   
for 2001, reported that 99.91% of all samples had complied with the relevant                                   
regulations. The quality of Yorkshire's tap water is the best it has ever been.                                
                                                                                                               
At the same time as the DWI's report, Yorkshire Water launched a campaign                                      
designed to encourage customers to bottle their tap water and take it with them                                
wherever they went. The promotion saw 100,000 water bottles distributed to                                     
customers, contractors, sports clubs, schools and other community                                              
organisations. The DWI's Chief Inspector urged other water companies to adopt                                  
similar techniques to promote their product.                                                                   
                                                                                                               
Further improvements in the quality and reliability of customers' supplies are                                 
expected to be delivered as a result of the company's ongoing programme of                                     
mains renewal and replacement. By 2010, a further 4,000km of pipes will be                                     
upgraded, leading to better quality drinking water and a reduction in the                                      
number of bursts and leaks.                                                                                    
                                                                                                               
                                                                                                               
                                                                                                               
Improvements to customer service                                                                               
                                                                                                               
Significant progress has been made over the past year to improve not just the                                  
level of service afforded to customers, but also the "feel" of the service.                                    
                                                                                                               
The new Integrated Customer and Operations Management (ICOM) system which                                      
became fully functional in April 2002 is now firmly embedded in the business                                   
and has delivered improvements in operational performance.                                                     
                                                                                                               
The volume of calls from customers is down by 25%, repeat customer calls are                                   
down by 10% and 98% of appointments offered within a two hour time band have                                   
been met.                                                                                                      
                                                                                                               
An external review recently conducted by Trinity Horne, a firm of management                                   
consultants working within the water industry, concluded that the                                              
implementation of ICOM has delivered "a class leading system which can enable                                  
Yorkshire Water to achieve step change improvements in business performance and                                
customer experience".                                                                                          
                                                                                                               
In October 2002 Yorkshire Water extended its "opening hours" to ensure that                                    
water customers can now receive visits until 9pm from Mondays to Fridays and                                   
between 8am and 6pm on Saturdays and Sundays. This new "business as usual"                                     
service is in addition to the traditional "out-of-hours" emergency service                                     
provided by the company.                                                                                       
                                                                                                               
Quarterly research shows that overall customer satisfaction levels are now                                     
consistently around 90%. Satisfaction among business customers is equally as                                   
high, according to a survey published in September 2002 by the Energy                                          
Information Centre (EIC). The EIC - a business customer trade body that merged                                 
recently with the Utility Buyers Forum - canvassed the views of 150 water and                                  
waste water business customers across the UK, with Yorkshire Water ranked as                                   
the top performer.                                                                                             
                                                                                                               
                                                                                                               
                                                                                                               
Environmental performance                                                                                      
                                                                                                               
In March 2003, Kelda was confirmed as the water industry's leading performer in                                
the Business in The Environment (BiTE) Index of Corporate Environmental                                        
Engagement. Yorkshire Water's score of 97% made Kelda eligible for a place in                                  
BiTE's new "Premier League", an accolade shared by only 17 of the UK's largest                                 
250 companies. The survey measured the extent to which companies understood and                                
managed their impacts on the environment and examined whether environmental                                    
issues were an integral part of their business strategy. Yorkshire Water scored                                
full marks in almost every category.                                                                           
                                                                                                               
The report also pointed to the significant improvements made by the company                                    
over the past few years in all areas of its environmental performance. For                                     
example in the autumn of 2002, the Environment Agency reported that local                                      
bathing waters and rivers were becoming even cleaner and acknowledged the role                                 
played by Yorkshire Water in achieving this success.                                                           
                                                                                                               
As a direct result of the company's recent investment in new sewage treatment                                  
works on Yorkshire's East Coast, last year 14 bathing waters surpassed the EU's                                
most stringent guideline quality standards. The result is that for the first                                   
time Bridlington can now apply to fly its own Blue Flag alongside those of the                                 
neighbouring tourist resorts of Scarborough and Whitby. By working in                                          
partnership with local authorities, the target for 2003/04 is to see 16 bathing                                
waters attain guideline standards.                                                                             
                                                                                                               
The agency also referred to the continuing revival of the region's inland                                      
waterways and to the contribution to it made by Yorkshire Water's "massive                                     
investment in sewage treatment" and the company's success at tackling pollution                                
caused by its assets and operations. The Environment Agency confirmed in                                       
September 2002 that the company was one of only four companies in the sector to                                
reduce incidents of pollution year-on-year.                                                                    
                                                                                                               
As a result, for example, the River Don in South Yorkshire has seen substantial                                
improvements in water quality, and in the River Calder in West Yorkshire, fish                                 
populations are on the increase according to recent studies.                                                   
                                                                                                               
During 2002, the number of Category 1 and 2 pollution incidents involving the                                  
company's assets was reduced by more than a third. The number of Category 3                                    
incidents was also significantly reduced. By the end of 2003/04 we aim to                                      
report an overall reduction of 50% in the number of pollution incidents                                        
reported in 2000.                                                                                              
                                                                                                               
                                                                                                               
                                                                                                               
Capital investment                                                                                             
                                                                                                               
Regulated capital investment for the year was �319.5m, a slight decrease on the                                
previous year's figure of �324.7m. It is now expected that capital cost                                        
outperformance in the current price determination period will be around 10%.                                   
                                                                                                               
A substantial part of the work being undertaken during the current asset                                       
management programme (AMP3) is either to replace or reline old cast iron mains,                                
which can cause discolouration, or to upgrade sewer overflows deemed                                           
unsatisfactory either because of the frequency at which they discharge or the                                  
impact they have on local watercourses.                                                                        
                                                                                                               
For example, by 2005 the company will have invested more than �40m in Bradford.                                
This fundamental overhaul of the water and waste water infrastructure in                                       
Bradford will involve the cleaning and relining of approximately 125km of trunk                                
main, improvements to the city's biggest water treatment works and the                                         
upgrading of 65 unsatisfactory sewer overflows.                                                                
                                                                                                               
The company is also undertaking work on behalf of the Passenger Transport                                      
Executive to enable the construction of a new Supertram system in Leeds. In                                    
supporting this project, Yorkshire Water will make more than 500 changes to the                                
water and sewerage system which are expected to take four years to complete.                                   
                                                                                                               
                                                                                                               
                                                                                                               
Project Aquatrine                                                                                              
                                                                                                               
In April 2003 Brey Utilities, a consortium in which Yorkshire Water has a 45%                                  
interest and including Earth Tech Engineering Ltd and Halliburton KBR, was                                     
confirmed by the Ministry of Defence (MoD) as the service provider for Project                                 
Aquatrine, Package A.                                                                                          
                                                                                                               
Project Aquatrine is one of the most significant Public Private Partnership                                    
projects in the MoD, and the largest Private Finance Initiative water project                                  
in the UK. It involves the award of three packages (A, B and C) which will                                     
transfer the responsibility for the operation and maintenance of the MoD's                                     
water and waste water assets and infrastructure in the UK to private sector                                    
providers. This will enable the MoD to focus its resources and expertise on                                    
delivering military capability.                                                                                
                                                                                                               
Under the terms of the 25 year contract for Package A, Brey Utilities will                                     
provide water and waste water services to over 1,000 MoD sites in the Midlands,                                
Wales and South West England. The �1bn contract is expected to go live in                                      
December 2003.                                                                                                 
                                                                                                               
Brey Utilities is the only consortium that has also been short-listed for                                      
Packages B and C covering Scotland and the rest of England.                                                    
                                                                                                               
                                                                                                               
                                                                                                               
Customer communications                                                                                        
                                                                                                               
To reinforce the significant financial, operational and service improvements                                   
made by the company in recent years, in July 2002 Yorkshire Water unveiled a                                   
new corporate logo.                                                                                            
                                                                                                               
The old Yorkshire Water logo has been replaced with a landscape design which                                   
presents a more modern image of the company and better reflects the                                            
environmental stewardship role at the heart of its activities. Customers and                                   
employees were consulted about the new design.                                                                 
                                                                                                               
To coincide with the launch of the new logo, a series of new, customer led                                     
communications campaigns were also unveiled. The success of these campaigns                                    
resulted in the company's External Communications Department being voted the                                   
region's In-House Team of the Year at the Institute of Public Relations' Cream                                 
Awards in November 2002. The team won seven out of the 14 awards presented on                                  
the night.                                                                                                     
                                                                                                               
                                                                                                               
                                                                                                               
OPERATING REVIEW: AQUARION                                                                                     
                                                                                                               
                                                                                                               
                                                                                                               
Financial performance                                                                                          
                                                                                                               
2002/03 was a year of consolidation for Aquarion following the acquisition of                                  
the New England operations of American Water Works at the end of April 2002.                                   
The acquisitions increased the scale of the US operations by around 50%, adding                                
�29.5m to turnover and �10.5m to operating profit in the eleven month period                                   
after acquisition.                                                                                             
                                                                                                               
Turnover of the continuing US operations decreased to �64.2m (2002: �70.5m).                                   
Operating profit was reduced to �24.4m (2002: �28.2m) due to a dry summer in                                   
the north east region served by Aquarion, a number of other cost pressures and                                 
pre contract costs in the Aquarion Services contract operations business. �9.8m                                
(40%) of the full year operating profit accrued in the second half year                                        
reflecting the seasonal influence on water consumption in the US, where                                        
customers are predominantly metered.                                                                           
                                                                                                               
The combined US operations had turnover of �93.7m (2002: �70.5m) and operating                                 
profits of �34.9m (2002: �28.2m).                                                                              
                                                                                                               
Timco, the small timber business owned by Aquarion, is being closed at an                                      
expected loss of �3.9m and its results are included within discontinued                                        
operations. In 2003, Timco turnover amounted to �9.7m (2002: �11.2m) and the                                   
business incurred an operating loss of �0.4m (2002: �0.1m).                                                    
                                                                                                               
                                                                                                               
                                                                                                               
Operating review                                                                                               
                                                                                                               
Aquarion has continued to grow its operations through acquisition and the                                      
expansion of its contract water and waste water operations. The acquisition of                                 
four water company subsidiaries from American Water Works in New York,                                         
Connecticut, New Hampshire and Massachusetts, was completed in April 2002 for                                  
$120m cash and the assumption of $104m of debt. The efficient integration of                                   
the new utilities has now been achieved. The acquisition increased Aquarion's                                  
water company customer base by 64,000 accounts or approximately 50%. During the                                
year Aquarion acquired a further small Connecticut water company and the New                                   
England water operations contract business from AquaSource Inc.                                                
                                                                                                               
The non regulated water sector business also achieved a significant success                                    
with the award of a 10 year, $110m contract to operate the Water Pollution                                     
Control Authority in Aquarion's home city of Bridgeport, Connecticut,                                          
commencing in April 2003. It is one of 11 new water and waste water contracts                                  
that Aquarion has obtained throughout New England and brings the total to more                                 
than 40.                                                                                                       
                                                                                                               
The company continued to make a significant investment in its infrastructure to                                
improve water service and delivery. The comprehensive capital improvement plan,                                
which includes supply, treatment, pumping and distribution improvements, mains                                 
replacements and long range water supply planning was �19.9m (2002: �17.2m). In                                
the new financial year, the capital budget is expected to exceed �30m. The                                     
improvements will be partly financed by proceeds from the company's March 2002                                 
$90m land sale.                                                                                                
                                                                                                               
The New England region, during most of 2002, experienced dry weather conditions                                
that affected nearly half of the US. Aquarion managed its systems effectively                                  
throughout New England to conserve water resources and meet customers' water                                   
service demands.                                                                                               
                                                                                                               
To continue to support the state's goals to preserve Open Space, Aquarion                                      
Company has signed a Memorandum of Understanding (MOU) with the Connecticut                                    
Department of Environmental Protection (DEP) to not sell its water utility                                     
subsidiary's 1,300 acres of land in the newly acquired service areas of                                        
Greenwich and Mystic Connecticut for two years - unless it is preserved as open                                
space. The MOU, which gives the DEP time to review and consider purchasing the                                 
property for open space preservation, mirrors that of a December 1999 MOU that                                 
resulted in a historic land purchase for open space or passive public                                          
recreation, conservation and preservation for Connecticut's citizens and                                       
visitors.                                                                                                      
                                                                                                               
                                                                                                               
                                                                                                               
Customer service                                                                                               
                                                                                                               
Aquarion opened a new customer call centre in Connecticut to provide service                                   
for existing and new customers throughout the enlarged operation. The company                                  
has maintained high customer satisfaction marks from the Connecticut Department                                
of Public Utility Control (DPUC). The DPUC's 10th Annual Consumer Service                                      
Complaint Scorecard, which documents unresolved complaints of all Connecticut                                  
service utilities that generally concern such issues as billing disputes,                                      
terminations and overall service quality, in March reported that Aquarion Water                                
company received its lowest number of unresolved customer complaints since                                     
1994.                                                                                                          
                                                                                                               
The company also began to enhance its web site to make www.aquarionwater.com a                                 
more comprehensive and attractive communications vehicle. The site features the                                
company's new online bill payment service.                                                                     
                                                                                                               
In addition, the company also expanded its emergency notification capabilities                                 
in Connecticut, New York, Massachusetts and New Hampshire through a telephone                                  
system that can automatically notify more than 15,000 customers an hour in a                                   
given area of the system in case of an emergency.                                                              
                                                                                                               
                                                                                                               
                                                                                                               
OPERATING REVIEW: OTHER OPERATIONS                                                                             
                                                                                                               
                                                                                                               
                                                                                                               
KeyLand                                                                                                        
                                                                                                               
KeyLand had a strong second half year as anticipated in the interim results                                    
statement. Turnover (including share of associates) was ahead of last year at �                                
12.8m (2002: �10.1m) with operating profit 19% ahead at �4.3m (2002: �3.6m).                                   
This reflects the continued high demand for prime development land.                                            
                                                                                                               
The primary source of revenue continues to be through the development of major                                 
brownfield housing development sites. Three significant properties were                                        
successfully brought to the market during the year with numerous smaller, high                                 
margin, properties supplementing the results. KeyLand's office park development                                
at Mid Point between Leeds and Bradford continues to attract strong interest.                                  
The 2002/03 financial year saw the completion of two office buildings, one                                     
being pre let to Car Care Plan Ltd. The second building, Aquarius House, is now                                
being let. Prospects overall for 2003/04 remain encouraging.                                                   
                                                                                                               
In addition to its primary activities, KeyLand has participated in selected                                    
joint venture developments. KeyLand will continue to concentrate its resources                                 
primarily upon the development of the surplus property assets of Yorkshire                                     
Water.                                                                                                         
                                                                                                               
                                                                                                               
                                                                                                               
Loop                                                                                                           
                                                                                                               
Loop's turnover increased to �17.3m (2002: �16.0m), including �1.8m (2002: �                                   
0.9m) from external contracts, continuing the trend of steady growth to date.                                  
Loop's contribution to group operating profit also increased to �0.4m (2002: �                                 
0.2m).                                                                                                         
                                                                                                               
Loop continued to deliver high standards of service to Yorkshire Water's                                       
customers, including excellent results in the customer response and debt                                       
collection measures monitored by Ofwat.                                                                        
                                                                                                               
Service to Loop's expanded client list continued by implementing a contract                                    
with the Merseyside Fire and Civil Defence Authority, helping them with their                                  
initiative to save lives through a programme of fire prevention measures. Loop                                 
also successfully won an inbound scheme for London Borough of Lewisham, taking                                 
calls from customers who are calling in response to the local housing                                          
association's weekly newsletter. The contract with National Blood Service                                      
expanded by handling outbound calls for the North Wales region from Loop's Parc                                
Menai offices in Bangor.                                                                                       
                                                                                                               
The company's recent placements in the Sunday Times '100 Best Companies to Work                                
For 2003' and in the Financial Times '50 Best Workplaces in the UK 2003'                                       
recognises the success of our approach, that excellent standards of customer                                   
service is inextricably linked with retention of experienced and enthusiastic                                  
employees working in a supportive environment.                                                                 
                                                                                                               
                                                                                                               
                                                                                                               
Waste Recycling Group                                                                                          
                                                                                                               
2002 was a year of consolidation for Waste Recycling Group plc (WRG) during                                    
which business conditions worsened. WRG reported increased depreciation charges                                
and exceptional items of �15.4m in its results for the year ended 31 December                                  
2002. The group's share of turnover increased to �138.0m (2002: �129.3m) and                                   
the group's share of operating profit, before exceptional items, was �16.2m                                    
(2002: �18.5m). The group's share of the exceptional items, which amount to �                                  
4.4m after taxation, has been reported separately in the group profit and loss                                 
account and has been excluded from the group's reported adjusted earnings per                                  
share figures.                                                                                                 
                                                                                                               
Kelda announced on 27 March 2003 that it had entered into an exclusivity                                       
agreement, for the period until 5 June 2003, with Terra Firma regarding the                                    
sale of its share at a price not less than 285p.WRG has announced that it is in                                
talks with the same third party. Discussions are continuing which may or may                                   
not lead to an offer for the company.                                                                          
                                                                                                               
                                                                                                               
                                                                                                               
Group profit & loss account                                                                                    
                                                                                                               
                                 Year ended 31 March 2003                   Year ended 31 March 2002           
                                                                                                               
                               Before                                     Before                               
                          exceptional                                exceptional       Exceptional             
                                items   Exceptional items     Total        items             items        Total
                                                                                                               
                 Note              �m                  �m        �m           �m                �m           �m
                                                                                                               
Turnover: group                                                                                                
and share of                                                                                                   
associates and                                                                                                 
joint ventures     2            838.1                   -     838.1        799.8                 -        799.8
                                                                                                               
Share of                                                                                                       
associates' and                                                                                                
joint ventures'                                                                                                
turnover                      (147.6)                   -   (147.6)      (141.0)                 -      (141.0)
                                                                                                               
                                 ----                ----      ----         ----              ----         ----
                                                                                                               
Group turnover                  690.5                   -     690.5        658.8                 -        658.8
                                                                                                               
                                 ----                ----      ----         ----              ----         ----
                                                                                                               
Continuing                                                                                                     
operations                      651.3                   -     651.3        647.0                 -        647.0
                                                                                                               
Acquisitions                     29.5                   -      29.5            -                 -            -
                                                                                                               
Discontinued                                                                                                   
operations                        9.7                   -       9.7         11.8                 -         11.8
                                                                                                               
                                 ----                ----      ----         ----              ----         ----
                                                                                                               
Operating costs               (425.2)                   -   (425.2)      (413.8)                 -      (413.8)
                                                                                                               
Group operating                                                                                                
profit                          265.3                   -     265.3        245.0                 -        245.0
                                                                                                               
                                 ----                ----      ----         ----              ----         ----
                                                                                                               
Continuing                                                                                                     
operations                      256.6                   -     256.6        251.9                 -        251.9
                                                                                                               
Acquisitions                     10.5                   -      10.5            -                 -            -
                                                                                                               
Discontinued                                                                                                   
operations                      (1.8)                   -     (1.8)        (6.9)                 -        (6.9)
                                                                                                               
                                 ----                ----      ----         ----              ----         ----
                                                                                                               
Share of                                                                                                       
associates' and                                                                                                
joint ventures'                                                                                                
operating                                                                                                      
profit            2/4            18.8               (7.0)      11.8         20.3                 -         20.3
                                                                                                               
                                 ----                ----      ----         ----              ----         ----
                                                                                                               
Operating                                                                                                      
profit: group                                                                                                  
and share of                                                                                                   
associates and                                                                                                 
joint ventures     2            284.1               (7.0)     277.1        265.3                 -        265.3
                                                                                                               
Exceptional                                                                                                    
loss on closure                                                                                                
of operations      5                -               (3.9)     (3.9)            -                 -            -
                                                                                                               
Net exceptional                                                                                                
loss on                                                                                                        
disposal of                                                                                                    
operations         5                -                   -         -            -            (25.9)       (25.9)
                                                                                                               
Net exceptional                                                                                                
profit on sale                                                                                                 
of land (US)       5                -                   -         -            -              60.3         60.3
                                                                                                               
                                 ----                ----      ----         ----              ----         ----
                                                                                                               
Profit on                                                                                                      
ordinary                                                                                                       
activities                                                                                                     
before interest                 284.1              (10.9)     273.2        265.3              34.4        299.7
                                                                                                               
Net interest                                                                                                   
payable                                                                                                        
                                                                                                               
- group                        (98.1)                        (98.1)       (93.3)                 -       (93.3)
                                                                                                               
- associates                                                                                                   
and joint                                                                                                      
ventures                       (10.8)                        (10.8)        (9.3)                 -        (9.3)
                                                                                                               
                                 ----                ----      ----         ----              ----         ----
                                                                                                               
Profit on                                                                                                      
ordinary                                                                                                       
activities                                                                                                     
before taxation                 175.2              (10.9)     164.3        162.7              34.4        197.1
                                                                                                               
Taxation on                                                                                                    
profit on                                                                                                      
ordinary                                                                                                       
activities                                                                                                     
                                                                                                               
- current                                                                                                      
taxation          5/6           (7.0)                   -     (7.0)        (7.3)            (19.0)       (26.3)
                                                                                                               
- deferred tax    5/7          (29.9)                 0.9    (29.0)       (14.8)                 -       (14.8)
                                                                                                               
- share of                                                                                                     
associates' and                                                                                                
joint ventures'                                                                                                
tax               4/6           (4.6)                 2.6     (2.0)        (4.7)                 -        (4.7)
                                                                                                               
                                 ----                ----      ----         ----              ----         ----
                                                                                                               
Profit on                                                                                                      
ordinary                                                                                                       
activities                                                                                                     
after taxation                  133.7               (7.4)     126.3        135.9              15.4        151.3
                                                                                                               
Minority                                                                                                       
interests                       (0.2)                   -     (0.2)          0.1                 -          0.1
                                                                                                               
                                 ----                ----      ----         ----              ----         ----
                                                                                                               
Profit                                                                                                         
attributable to                                                                                                
shareholders                    133.5               (7.4)     126.1        136.0              15.4        151.4
                                                                                                               
Dividends                     (100.8)                   -   (100.8)       (98.3)                 -       (98.3)
                                                                                                               
                                 ----                ----      ----         ----              ----         ----
                                                                                                               
Retained profit                                                                                                
for the                                                                                                        
financial year                   32.7               (7.4)      25.3         37.7              15.4         53.1
                                                                                                               
                                 ----                ----      ----         ----              ----         ----
                                                                                                               
Basic earnings                                                                                                 
per share          9                                          32.7p                                       39.3p
                                                                                                               
Adjusted                                                                                                       
earnings per                                                                                                   
share                                                                                                          
(excluding                                                                                                     
deferred tax)      9                                          42.4p                                       39.1p
                                                                                                               
Diluted            9                                                                                           
earnings per                                                                                                   
share                                                         32.6p                                       39.2p
                                                                                                               
                                 ----                ----      ----         ----              ----         ----
                                                                                                               
Dividends per     10                                         26.05p                                      25.50p
share                                                                                                          
                                                                                                               
                                 ----                ----      ----          ---              ----         ----
                                                                                                               
                                                                                                               
                                                                                                               
Group balance sheet                                                                                            
                                                                                                               
                                                                               At 31 March          At 31 March
                                                                                                               
                                                                                      2003                 2002
                                                                                                               
                                                        Note                            �m                   �m
                                                                                                               
Fixed assets                                                                                                   
                                                                                                               
Intangible assets                                                                    243.8                184.9
                                                                                                               
Tangible assets                                                                    3,606.7              3,332.2
                                                                                                               
Investments in joint ventures                                                          3.1                  3.4
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
Share of gross assets                                                                 34.9                 33.9
                                                                                                               
Share of gross liabilities                                                          (35.1)               (33.8)
                                                                                                               
Loans to joint ventures                                                                3.3                  3.3
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
Investments in associated undertakings                                               115.5                116.2
                                                                                                               
Other investments                                                                     19.5                 25.2
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
                                                                                   3,988.6              3,661.9
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
Current assets                                                                                                 
                                                                                                               
Stocks                                                                                 1.5                  3.1
                                                                                                               
Debtors                                                                              198.2                214.8
                                                                                                               
Cash and short term deposits                                                         328.0                195.5
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
                                                                                     527.7                413.4
                                                                                                               
Creditors: amounts falling due within one year                                                                 
                                                                                                               
Short term borrowings                                                               (44.4)               (36.9)
                                                                                                               
Other creditors                                                                    (325.9)              (373.9)
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
Net current assets                                                                   157.4                  2.6
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
Total assets less current liabilities                                              4,146.0              3,664.5
                                                                                                               
Creditors: amounts falling due after more than                                                                 
one year                                                                                                       
                                                                                                               
Long term borrowings                                                             (2,004.0)            (1,595.1)
                                                                                                               
Other creditors                                                                    (237.3)              (225.2)
                                                                                                               
Provisions for liabilities and charges                                                                         
                                                                                                               
- deferred tax                                           8                         (183.1)              (149.9)
                                                                                                               
- other                                                                              (3.7)                (3.8)
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
Net assets                                                                         1,717.9              1,690.5
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
Equity shareholders' funds                                                         1,717.3              1,690.5
                                                                                                               
Non-equity minority interests                                                          0.6                    -
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
Capital employed                                                                   1,717.9              1,690.5
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
Statement of group total recognised gains and losses                                                           
                                                                                                               
                                                                                   Year ended                  
                                                                                                               
                                                                                  31 March             31 March
                                                                                                               
                                                                                      2003                 2002
                                                                                                               
                                                                                        �m                   �m
                                                                                                               
Profit attributable to shareholders                                                  126.1                151.4
                                                                                                               
Exchange adjustments                                                                   1.5                (1.5)
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
Total recognised gains and losses relating to the period                             127.6                149.9
                                                                                                               
Prior year adjustment in respect of the adoption of FRS 19                               -              (138.1)
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
Total recognised gains and losses since last annual report                           127.6                 11.8
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
                                                                                                               
                                                                                                               
Summarised group cash flow statement                                                                           
                                                                                                               
                                                                                   Year ended                  
                                                                                                               
                                                                                  31 March             31 March
                                                                                                               
                                                                                      2003                 2002
                                                                                                               
                                                        Note                            �m                   �m
                                                                                                               
Net cash inflow from operating activities                11                          441.4                387.8
                                                                                                               
Dividends received from associated undertakings                                        2.5                  2.7
                                                                                                               
Returns on investments and servicing of finance                                     (82.1)               (83.7)
                                                                                                               
Taxation                                                                            (34.4)               (15.1)
                                                                                                               
Capital expenditure and financial investment                                                                   
                                                                                                               
- purchase of tangible fixed assets                                                (389.6)              (323.6)
                                                                                                               
- US land sale                                                                           -                 57.2
                                                                                                               
- other                                                                               17.5                 30.0
                                                                                                               
Acquisitions and disposals                               12                         (76.3)                (1.9)
                                                                                                               
Equity dividends paid                                                               (99.0)               (96.3)
                                                                                                               
Management of liquid resources                                                     (189.8)                  9.0
                                                                                                               
Financing                                                                            347.6                 91.9
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
(Decrease) increase in cash in the period                                           (62.2)                 58.0
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
                                                                                                               
                                                                                                               
Analysis of movement in net debt                                                                               
                                                                                                               
                                                                                   Year ended                  
                                                                                                               
                                                                                  31 March             31 March
                                                                                                               
                                                                                      2003                 2002
                                                                                                               
                                                                                        �m                   �m
                                                                                                               
(Decrease) increase in cash in the period                                           (62.2)                 58.0
                                                                                                               
Increase in short term debt                                                          (2.7)               (12.7)
                                                                                                               
Increase in long term debt                                                         (341.0)               (78.6)
                                                                                                               
Increase (decrease) in liquid resources                                              189.8                (9.0)
                                                                                                               
Debt acquired with subsidiary undertakings                                          (82.0)                    -
                                                                                                               
Other                                                                                 14.2                  0.9
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
Movement in net debt in the period                                                 (283.9)               (41.4)
                                                                                                               
                                                                                                               
                                                                                                               
Net debt at the beginning of the period                                          (1,436.5)            (1,395.1)
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
Net debt at the end of the period                                                (1,720.4)            (1,436.5)
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
Notes to the preliminary results                                                                               
                                                                                                               
                                                                                                               
                                                                                                               
1      Basis of Preparation                                                                                    
                                                                                                               
       The preliminary results have been prepared using the accounting policies                                
       disclosed in the Annual Report and Accounts 2002. In accordance with FRS 18                             
       'Accounting Policies', the directors have reviewed the group's accounting                               
       policies and consider them to be the most appropriate to the group's                                    
       operations.                                                                                             
                                                                                                               
       Aquarion prepares accounts in accordance with Generally Accepted Accounting                             
       Principles in the US (US GAAP). Where material, adjustments are made to the                             
       results of the US operations to align US GAAP with the group's accounting                               
       policies.                                                                                               
                                                                                                               
                                                                                                               
                                                                                                               
2      Segmental analysis of turnover and operating profit                                                     
                                                                                                               
       The segmental analysis of turnover and operating profit is as follows:                                  
                                                                                                               
                                                   Turnover                         Operating profit           
                                                                                                               
                                                2003                    2002              2003             2002
                                                                                                               
                                                  �m                      �m                �m               �m
                                                                                                               
       Water services                                                                                          
                                                                                                               
       - UK regulated                          567.0                   559.8             233.7            225.5
                                                                                                               
       - US continuing                          64.2                    70.5              24.4             28.2
       operations                                                                                              
                                                                                                               
       - US acquisitions                        29.5                       -              10.5                -
                                                                                                               
       Waste Recycling Group plc               138.0                   129.3              16.2             18.5
       (associate)                                                                                             
                                                                                                               
       Other activities - group                 20.1                    16.7               4.4              3.4
                                                                                                               
       - associates and joint                    9.6                     1.1               2.6              0.4
       ventures                                                                                                
                                                                                                               
       Discontinued operations -                 9.7                    11.8             (1.8)            (6.9)
       group                                                                                                   
                                                                                                               
       - associates                                -                    10.6                 -              1.4
                                                                                                               
                                                ----                    ----              ----             ----
                                                                                                               
                                               838.1                   799.8             290.0            270.5
                                                                                                               
       Corporate costs                                                                   (5.9)            (5.2)
                                                                                                               
                                                ----                    ----              ----             ----
                                                                                                               
       Total: group and share of               838.1                   799.8             284.1            265.3
       associates and joint                                                                                    
       ventures (before                                                                                        
       exceptional items)                                                                                      
                                                                                                               
       Exceptional items                                                                                       
                                                                                                               
       - Waste Recycling Group                     -                       -             (7.0)                -
       plc (associate)                                                                                         
                                                                                                               
                                                ----                    ----              ----             ----
                                                                                                               
       Total: group and share of               838.1                   799.8             277.1            265.3
       associates and joint                                                                                    
       ventures                                                                                                
                                                                                                               
                                                ----                    ----              ----             ----
                                                                                                               
                                                                                                               
                                                                                                               
3      Exchange rates                                                                                          
                                                                                                               
       The results of the group's US operations have been translated using the average                         
       exchange rate during the period of $1.55 to the pound (2002: $1.43). The                                
       exchange rate used to translate the group's US assets and liabilities at the                            
       balance sheet date was $1.58 (2002: $1.42).                                                             
                                                                                                               
                                                                                                               
                                                                                                               
4      Share of associates' and joint ventures' exceptional items                                              
                                                                                                               
       The exceptional item of �7.0m is Kelda's 45.5% share of WRG's reported                                  
       exceptional items for the year ended 31 December 2002.                                                  
                                                                                                               
       The group's share of WRG's reported exceptional tax credit is �2.6m.                                    
                                                                                                               
                                                                                                               
                                                                                                               
5      Exceptional items                                                                                       
                                                                                                               
       The exceptional loss on closure of operations of �3.9m relates to the closure                           
       of Timco, the timber company owned by Aquarion in the US.                                               
                                                                                                               
       The net exceptional loss of �25.9m in the year ended 31 March 2002 arose on the                         
       disposal of the group's renewable energy business. The net exceptional profit                           
       of �60.3m on the sale of land (US) in the year ended 31 March 2002, arose on                            
       the completion of a $90m land sale to the state of Connecticut and the                                  
       international conservation organisation, The Nature Conservancy.                                        
                                                                                                               
       The exceptional deferred tax asset of �0.9m relates to the loss on the closure                          
       of Timco.                                                                                               
                                                                                                               
       The exceptional tax charge of �19.0m in the year ended 31 March 2002 arose on                           
       the profit on the $90m US land sale.                                                                    
                                                                                                               
                                                                                                               
                                                                                                               
6      Current taxation                                                                                        
                                                                                                               
                                                                                      2003                 2002
                                                                                                               
                                                                                        �m                   �m
                                                                                                               
       UK corporation tax charge                                                       9.7                  2.3
                                                                                                               
       Overseas taxation                                                               9.0                  7.3
                                                                                                               
       Prior year credit - UK                                                        (4.8)                (0.1)
                                                                                                               
       Prior year credit - US                                                        (6.9)                (2.2)
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
                                                                                       7.0                  7.3
                                                                                                               
       Exceptional item - tax arising on US land sale                                    -                 19.0
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
                                                                                       7.0                 26.3
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
                                                                                                               
                                                                                                               
7      Deferred tax                                                                                            
                                                                                                               
                                                                                      2003                 2002
                                                                                                               
                                                                                        �m                   �m
                                                                                                               
       Full deferred tax charge                                                       38.3                 34.7
                                                                                                               
       Discount                                                                      (1.8)               (19.9)
                                                                                                               
       Deferred tax asset                                                            (6.6)                    -
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
                                                                                      29.9                 14.8
                                                                                                               
       Exceptional item - deferred tax asset arising on closure of                   (0.9)                    -
       operations                                                                                              
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
                                                                                      29.0                 14.8
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
8      Deferred tax provision                                                                                  
                                                                                                               
                                                                                      2003                 2002
                                                                                                               
                                                                                        �m                   �m
                                                                                                               
       At 1 April                                                                    149.9                138.1
                                                                                                               
       Deferred tax charge                                                            29.9                 14.8
                                                                                                               
       Acquisition of operations                                                       6.2                    -
                                                                                                               
       Closure of operations                                                         (0.9)                    -
                                                                                                               
       Exchange rate and other adjustments                                           (2.0)                (3.0)
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
       Discounted provision for deferred tax                                         183.1                149.9
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
       Undiscounted provision for deferred tax                                       513.7                478.7
                                                                                                               
       Discount                                                                    (330.6)              (328.8)
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
       Discounted provision for deferred tax                                         183.1                149.9
                                                                                                               
                                                                                      ----                 ----
                                                                                                               
                                                                                                               
                                                                                                               
9      Earnings per share                                                                                      
                                                                                                               
       The weighted average number of shares used in the calculation of basic earnings                         
       per share (EPS) is 385.8m (2002: 385.2m) and of diluted EPS is 387.1m (2002:                            
       386.3m).                                                                                                
                                                                                                               
       Adjusted EPS is calculated excluding exceptional items as follows:                                      
                                                                                                               
       2003: Exceptional loss on the closure of Timco �3.9m (�3.0m net of tax) and                             
       Kelda's share of WRG's exceptional items �7.0m (�4.4m net of tax)                                       
                                                                                                               
       2002: Profit on US land sale �60.3m (�41.3m net of tax) and net exceptional                             
       loss on disposal of operations �25.9m (net of tax).                                                     
                                                                                                               
       Adjusted EPS is also presented excluding the charge for deferred tax.                                   
                                                                                                               
       Diluted EPS assumes conversion of all dilutive potential ordinary shares under                          
       the group's sharesave schemes.                                                                          
                                                                                                               
                                                                                                               
                                                                                                               
10     Proposed dividend                                                                                       
                                                                                                               
       The proposed final dividend of 18.19p per share, if approved by shareholders,                           
       will be paid on 1 October 2003 to shareholders on the register on 29 August                             
       2003.                                                                                                   
                                                                                                               
                                                                                                               
                                                                                                               
11     Reconciliation of operating profit to net cash inflow from operating activities                         
                                                                                                               
                                                                                 2003                    2002  
                                                                                                               
                                                                                   �m                      �m  
                                                                                                               
       Group operating profit                                                   265.3                   245.0  
                                                                                                               
       Depreciation                                                             144.8                   142.4  
                                                                                                               
       Goodwill amortisation                                                      1.0                     1.1  
                                                                                                               
       Release of grants and contributions                                      (3.3)                   (3.4)  
                                                                                                               
       Exchange rate and other adjustments                                       23.7                   (2.5)  
                                                                                                               
       Decrease in stocks                                                           -                     0.9  
                                                                                                               
       Decrease (increase) in debtors                                            19.9                   (1.2)  
                                                                                                               
       (Decrease) increase in creditors                                        (10.0)                     5.5  
                                                                                                               
                                                                                 ----                    ----  
                                                                                                               
       Net cash inflow from operating activities                                441.4                   387.8  
                                                                                                               
                                                                                 ----                    ----  
                                                                                                               
                                                                                                               
                                                                                                               
12     Acquisitions and disposals                                                                              
                                                                                                               
                                                                                 2003                    2002  
                                                                                                               
                                                                                   �m                      �m  
                                                                                                               
       Payments relating to acquisitions of subsidiary                                                         
       undertakings                                                            (78.0)                       -  
                                                                                                               
       Purchase of intangibles                                                  (0.4)                       -  
                                                                                                               
       Net cash acquired with subsidiary undertakings                             1.6                       -  
                                                                                                               
       Purchase of associated undertakings                                          -                   (1.3)  
                                                                                                               
       Proceeds (costs) arising from sales of operations                          0.5                   (0.6)  
                                                                                                               
                                                                                 ----                    ----  
                                                                                                               
                                                                               (76.3)                   (1.9)  
                                                                                                               
                                                                                 ----                    ----  
                                                                                                               
                                                                                                               
                                                                                                               
13     FRS 17                                                                                                  
                                                                                                               
       The full disclosures required in accordance with the phased implementation                              
       requirements of FRS 17 'Retirement Benefits' will be made in the group accounts                         
       for the year ended 31 March 2003. The disclosed deficit in the main UK defined                          
       benefit scheme is �111.9m after tax (2002: �17.6m asset).                                               
                                                                                                               
                                                                                                               
                                                                                                               
14     The financial information set out in this preliminary announcement is an                                
       abridged version of the full accounts and does not constitute statutory                                 
       accounts. This information is derived from the statutory accounts for the years                         
       ended 31 March 2002 and 31 March 2003 upon which unqualified audit reports have                         
       been given. No statement has been made by the auditors under Section 237(2) or                          
       (3) of the Companies Act 1985 in respect of either of these sets of accounts.                           
       The accounts for the year ended 31 March 2002 have been filed with the                                  
       Registrar of Companies. The full statutory accounts for the year ended 31 March                         
       2003 will be posted to shareholders early July.                                                         
                                                                                                               
                                                                                                               
                                                                                                               
15     This announcement was approved by the board of directors on 5 June 2003.                                
                                                                                                               
       Auditor's report on the preliminary announcement to the directors of Kelda                              
       Group plc.                                                                                              
                                                                                                               
       We have concluded our audit of the statutory accounts of Kelda Group plc for                            
       the year ended 31 March 2003 and signed our auditor's report thereon. We have                           
       also reviewed the attached preliminary announcement in respect of the same                              
       accounting period and report that it is consistent with those statutory                                 
       accounts.                                                                                               
                                                                                                               
                                                                                                               
                                                                                                               
       Ernst & Young LLP                                                                                       
                                                                                                               
       Leeds, 5 June 2003                                                                                      
                                                                                                               
ENDS                                                                                                           



END