--Dell earnings drop 79%, below analyst expectations

--Dell admits some customers are concerned about company's future

--Revenue at computing segment falls 9%

(Adds details from conference call.)

 
   By Ian Sherr, Shira Ovide and Nathalie Tadena 
 

Dell Inc.'s (DELL) fiscal first-quarter earnings dropped 79%, missing Wall Street expectations, as the computer maker reported weaker revenue in its computing segment.

The quarter marks Dell's sixth straight period of year-over-year profit declines amid an industry-wide slump in PC sales as tablets and smartphones become more popular devices.

The report, which was pushed up three business days, comes as founder and Chief Executive Michael Dell is seeking to take the company private in a $24.4 billion deal. The company has said it can more easily make the necessary changes to turn itself around without the scrutiny and limitations of being a public company.

However, the $13.65-a-share deal from Silver Lake Partners and Mr. Dell has raised the ire of some shareholders, including Dell's largest outside shareholder Southeastern Asset Management Inc. and activist investor Carl Icahn. Last week. Southeastern and Mr. Icahn proposed an alternate offer.

Dell, meanwhile, said earlier this week that it would accelerate the earnings report without disclosing a reason.

Dell Chief Financial Officer Brian Gladden said the company took "actions to improve our competitive position in key areas of the business," particularly in the sharply declining PC market. The company's action "has affected profitability," Mr. Gladden added. Dell's operating expenses increased 12% in the quarter, and its gross margin narrowed to 19.5% from 21.3%.

On a conference call with analysts, Mr. Gladden faced a barrage of questions about pricing discounts Dell recently undertook, as well as questions about the PC market's long-term viability. Mr. Gladden also admitted some customers were jittery as a result of the company's plan to go private.

"Clearly, there is a chance to spend more time with customers," he said.

Dell shares slipped 3 cents to $13.40 in after-hours trading.

In recent years, Dell has looked to move away from its reliance on PCs, building out a portfolio of products and services that it can sell to businesses. Those include security software, storage systems and networking gear, which usually have higher profit margins than PCs. But PCs still make up more than half of the company's revenue, complicating the company's efforts to meaningfully diversify its business.

Revenue from the company's end-user computing segment fell 9.3%. Within that segment, desktop and thin-client revenue declined 1.9%, and mobility revenue dropped 16%. Enterprise solutions revenue increased 9.8%, while services revenue improved 1.7%. The company's software unit had revenue of $295 million, resulting in an operating loss. The company recently realigned its operating segments.

Overall, Dell reported a profit of $130 million, or 7 cents a share, for the quarter ended May 3, down from $635 million, or 36 cents a share, a year earlier. Excluding amortization, severance and acquisition-related charges and other items, per-share earnings fell to 21 cents from 43 cents. Revenue slipped 2.4% to $14.07 billion.

The results were in line with those estimated Tuesday by The Wall Street Journal, which cited a person briefed on the results. Meanwhile, analysts polled by Thomson Reuters had projected a per-share profit of 35 cents and revenue of $13.5 billion.

Write to Ian Sherr at ian.sherr@dowjones.com, Shira Ovide at shira.ovide@wsj.com and Nathalie Tadena at nathalie.tadena@dowjones.com

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