HP Rolls Out New Retail Solutions - Analyst Blog
03 5월 2011 - 11:48PM
Zacks
Hewlett-Packard Company (HPQ) recently launched
a set of new technology solutions targeted at retailers. The
solutions promise an enhanced shopping experience and are aimed at
customer satisfaction and retention.
HP added rp5800 Retail System and Self-Service Kiosks to its
existing retail solutions. The rp5800 Retail System is a
point-of-sale (POS) solution, which expedites cash processing time
and makes retail transactions easier. The solution facilitates
users with a choice of operating systems, Intel
Inc.’s (INTC) processors, mass storage, removable media
and memory.
HP’s brand new Self-Service Kiosks provide virtual and
interactive sales assistance through a high-definition touchscreen.
The Self-Service Kiosks use Microsoft Corp.’s
(MSFT) Windows 7 Professional operating system and integrated
Virtual Sales Assistant software.
Retailers can position the kiosks in any customer-facing
environment to run in-store promotions, provide directions or share
news and product information.
Increased competition and rising customer expectations continue
to drive retailers toward more customer-centric models. POS
solutions are very popular among retailers and restaurant owners.
These solutions help retailers achieve maximum customer
interaction, leading to increased productivity. The advanced POS
solutions also allow retailers to collect customer information and
build meaningful customer relationships.
Though there are opportunities in the retail POS market, we see
HP facing stiff competition from NCR Corp. (NCR),
Dell Inc. (DELL) and International
Business Machines Inc. (IBM).
Apart from this, we are encouraged by HP’s leading position in
both PC and Server segments. Continuous deal signings from
government verticals are also encouraging. However, intense
competition from other big technology companies, such as
Cisco Systems Inc. (CSCO), Apple
Inc. (AAPL) and Microsoft Corp., as well
as smaller Asian players is worth keeping in mind.
Currently, HP has a Zacks #3 Rank, which translates into a
short-term Hold recommendation.
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