Innovative Cars.com Study Correlates the Quality of Dealers' Online Advertising With Quantity of Inventory Views, Customer Conta
13 2월 2010 - 10:00PM
PR Newswire (US)
ORLANDO, Fla., Feb. 13 /PRNewswire/ -- At the annual National
Automobile Dealers Association Convention & Expo here, Cars.com
presented the results of an in-depth analysis that for the first
time measures the impact of internet merchandising on online
shopping behavior. The study found that cars advertised with
multiple photos, descriptive sell copy and a competitive price
generate greater consumer interest and response. "In an
increasingly competitive environment, dealers must give car buyers
the complete picture," said Michael Page, Cars.com vice president
of advertising products. "Stores that fully merchandise their
inventory stand out from their competitors, connect with shoppers
and position themselves to win more than their fair share of the
deals." Approximately 230,000 new and used vehicles listed on
Cars.com between June 2008 and June 2009 were examined. The study
found that quality merchandising played a large role in driving
results, especially for pre-owned vehicles. Used cars with: -- A
competitive price received 191 percent more vehicle details page
views and 263 percent more contacts. At the same time, vehicles
priced competitively receive 79 percent more vehicle details page
views and 136 percent more contacts than vehicles priced 10 percent
or higher than market average. -- 11 or more pictures received 175
percent more vehicle details page views and 127 percent more
contacts than listings without pictures. -- Inventory- and
dealership-level sell copy received 17 percent more contacts. --
The manufacturer's certified used logo received 18 percent more
vehicle detail page views and 34 percent more contacts. The study
also found a surprising disconnect between the results dealers want
and actual merchandising practices. Among the analyzed vehicles: --
7 percent were listed without a price. -- 13 percent were listed
without a photo. -- 13 percent didn't have sell copy. "Online
success begins with making the car the star and offering greater
transparency for the consumer," Page said. "As shoppers evaluate
their options, they're drawn to listings and dealerships that allow
them to take a virtual test drive, validate the vehicle's condition
and help them make an informed decision." About Cars.com Cars.com
is the leading destination for online car shoppers, offering
credible, easy-to-understand information from consumers and experts
to help buyers formulate opinions on what to buy, where to buy and
how much to pay for a car. With comprehensive pricing information,
side-by-side comparison tools, photo galleries, videos, unbiased
editorial content and a large selection of new- and used-car
inventory, Cars.com puts millions of car buyers in control of their
shopping process with the information they need to make confident
buying decisions. Launched in June 1998, Cars.com is a division of
Classified Ventures, LLC, which is owned by leading media
companies, including Belo (NYSE:BLC), Gannett Co., Inc. (NYSE:GCI),
The McClatchy Company (NYSE:MNI), Tribune Company and The
Washington Post Company (NYSE:WPO). DATASOURCE: Cars.com CONTACT:
Brian R. Hannan, Trade Communications Manager of Cars.com, Office:
+1-312-601-5519, Mobile: +1-858-539-3694, or Web Site:
http://www.cars.com/
Copyright