New Report from HERO and Mercer Shows Influence of Leadership Support on Workplace Well-Being Outcomes
19 12월 2018 - 11:00PM
Business Wire
A new report from the Health Enhancement Research Organization
(HERO) and Mercer offers fresh insights into the influence of
leadership and organizational support on workplace well-being
outcomes.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20181219005077/en/
Findings derived from the 2018 Progress Report for the HERO
Health and Well-being Best Practices Scorecard in Collaboration
with Mercer© show that well-being initiatives fare better when
leaders are visibly supportive and involved. In particular,
companies reported better outcomes when leaders recognize employees
who have achieved success and when leaders actively participate in
health and well-being initiatives themselves – two relatively
simple and low-cost ways to boost performance.
“Used by employers around the world for over a decade, the
Scorecard has demonstrated its ability to track the practices
associated with effective health and well-being initiatives and to
give employers benchmarks they can use to measure and improve their
own efforts,” said Jessica Grossmeier, Ph.D. Vice President of
Research, HERO. “Intuitively, we’ve known that company leaders have
significant influence on well-being program success, but data from
the Scorecard is making it easier to quantify just how important
this connection is.”
The HERO Scorecard database includes responses from about 1,000
employers, allowing researchers to study relationships of specific
practices to performance measures such as participation rates,
population health risk, and medical plan costs. For example, one
study (see p. 47) found that the practice most associated with
higher participation rates is the presence of leadership that
publicly recognizes employees for their wellness efforts and
achievements. Such organizations report an average health
assessment completion rate of 61 percent of eligible employees,
compared to just 48 percent for organizations in which leaders do
not recognize employees.
Another study (see p. 32) looked at just organizations with
high-scoring programs (the top quartile of overall best-practice
scores) and found that companies in which leaders recognized
employees for their healthy actions and outcomes were more likely
to report that their well-being initiatives have resulted in
measurable improvement both in population health (91 percent) and
medical plan cost (87 percent) than the companies not recognizing
employee success (83 percent and 81 percent, respectively).
Finally, a third study (p. 37) found that organizations whose
leaders actively participate in health and well-being initiatives
reported higher median rates of both employee satisfaction with
health and well-being programs (83 percent) and employee perception
of organizational support (85 percent) compared to organizations
whose leaders did not actively participate (66 percent and 67
percent, respectively).
“These findings suggest organizations that want to improve
employee well-being and impact spending should consider how they
can bolster organizational support and leadership involvement in
day-to-day well-being activities,” said Steven Noeldner, Senior
Total Health Management Consultant, Mercer. “Even if you have an
established, comprehensive program, a perceived lack of leadership
support could prevent employees from participating and benefiting
from these initiatives. Leadership support costs very little to
implement and can be as simple as celebrating employee efforts or
sharing personal well-being goals and practices.”
The HERO Scorecard also asks employers about other best practice
areas, such as the use of incentives, strategic planning,
comprehensive programs, and the breadth of programs offered. The
2018 Scorecard Progress Report highlights the following trends:
- There is a higher prevalence of
reported health improvement in organizations that offer targeted
lifestyle management services than in those that do not (29 percent
vs. 9 percent). The results are similar when looking at medical
cost trend (36 percent when targeted services are present vs. 10
percent when they are not).
- When employers offer financial
incentives, 72 percent of employees report satisfaction with
well-being initiatives, compared to 66 percent when employers do
not offer incentives.
- 56 percent of employers have a formal,
written strategic plan in place for well-being; these employers
report better outcomes on health improvement and medical trend than
those that do not.
About the HERO Scorecard
The HERO Scorecard launched in 2006 as a tool to help employers
evaluate their health and well-being efforts against a
comprehensive inventory of current best practices. The tool,
available through the HERO website, is currently in its fourth
edition and is available in both U.S. and international versions.
To date, approximately 1,000 employers have completed the U.S.
version and 200 have completed the international version.
The Scorecard asks employers to provide information about
organizational and cultural support for employee health and
well-being, specific program offerings, integration of health and
well-being programs with other areas of the company, strategies to
encourage participation (such as communications and rewards),
program costs, and outcomes. After submitting the online scorecard,
an employer receives best practice scores in six areas that
contribute to employee well-being, along with benchmarks that show
how they compare to national employers.
To learn more or to complete the HERO Scorecard, visit
www.HERO-health.org. To download the 2018 Progress Report, please
visit
https://hero-health.org/wp-content/uploads/2018/12/6009559-HB-2018-HERO-Scorecard-Progress-Report_final.pdf
and a related infographic
https://hero-health.org/wp-content/uploads/2018/12/HERO_SCPR_FINAL_121818.pdf
About HERO – Based in Waconia, MN, HERO (the Health
Enhancement Research Organization) is a not-for-profit, 501(c)3
corporation that was established in 1996. HERO is dedicated to
identifying and sharing best practices that improve the health and
well-being of employees, their families and communities. To learn
more, visit www.hero-health.org. Follow us on Twitter @heroehm,
Facebook, or LinkedIn.
About Mercer - Mercer delivers advice and
technology-driven solutions that help organizations meet the
health, wealth and career needs of a changing workforce. Mercer’s
more than 23,000 employees are based in 44 countries and the firm
operates in over 130 countries. Mercer is a wholly owned subsidiary
of Marsh & McLennan Companies (NYSE: MMC), the leading global
professional services firm in the areas of risk, strategy and
people. With nearly 65,000 colleagues and annual revenue over $14
billion, through its market-leading companies including Marsh, Guy
Carpenter and Oliver Wyman, Marsh & McLennan helps clients
navigate an increasingly dynamic and complex environment. For more
information, visit www.mercer.com. Follow Mercer on Twitter
@Mercer
View source
version on businesswire.com: https://www.businesswire.com/news/home/20181219005077/en/
Barbara Tabor, HERO+1 651-450-1342barbara@taborpr.com
Bruce M. Lee, Mercer+1 212 345
0553bruce.lee@mercer.com
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