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iManage CIO Survey Results Reveal Top Legal IT Priorities Entering 2004 Report Finds Firms Focusing on Greater Client Transparency, Business Continuity Planning and Matter Centric Collaboration FOSTER CITY, Calif., Nov. 6 /PRNewswire-FirstCall/ -- iManage, Inc. , a leading provider of collaborative content management software for global enterprises, today released the results of a CIO survey conducted in conjunction with the Legal IT Leadership Summit hosted by the company earlier this year. The survey report reflects the IT priorities of top law firms as they plan for the coming year. (Photo: http://www.newscom.com/cgi-bin/prnh/20020306/SFW026LOGO ) Complete survey results will be distributed to attendees at a series of complimentary breakfast seminars to be hosted by iManage in major cities around the world (see related release, "iManage Announces Legal IT Leadership Summit Report and Road Show"). The Legal IT Leadership Summit 2003 brought together CIOs and technology partners from the world's leading law firms to discuss with technology experts the issues and pressures shaping initiatives in legal IT departments today. The goal of the event was to drive discussion and peer-to-peer exchange around key topics in order to arrive at actionable strategies that participants could put to use in their firms. Four key areas were selected for exploration during the two day event, based on Advisory Board discussions: -- Managing in today's environment: How are firms dealing with mergers, and running day-to-day operations and strategic initiatives in a challenging economic climate? -- Business continuity: A cohesive business continuity strategy is key to maintaining operational stability in turbulent times. What strategies are firms applying to meet this challenge? -- Matter lifecycle management: Recent regulatory changes and legal actions have forced law firms and their clients to take a deep look at information retention issues. What are the best ways to manage matter information from inception to closing and beyond? -- Matter centric collaboration: Mater-centric has long been a legal industry buzzword. Are current advances in document management, matter management, e-mail management and other technologies now making it practical for the fee earner? Summit participants were surveyed about their experiences and priorities relating to each session topic. Their responses shed light on emerging trends in legal industry IT, and provide valuable real-world context for the challenges and initiatives currently being considered. Key findings include: -- IT spending is holding steady: 44% of firms reported no change in their 2003 IT budget from previous years, with increases and decreases evenly split at 28% each. This may change moving forward, however -- although 47% project no change in spending for 2004, a full 40% anticipate slight increases averaging 5%. -- Clients are demanding greater transparency: More than half of the responding CIOs indicated that their clients are demanding greater access to information about their matters. This has led to the widespread deployment of extranets, which are now in use at 94% of the participating firms to provide direct client access to information about ongoing matters. -- Collaboration and content management are being leveraged to meet business needs: Participants reported a broad spectrum of business-related IT priorities for the coming year. Roughly half of respondents felt that most of these priorities would be directly addressed by collaboration and content management. -- Business continuity is a top priority: Of the CIOs surveyed, 65% already have an IT disaster recovery plan in place. Of the remaining firms, 67% plan to prepare a recovery plan within the next six months. However, of those with a plan in place, only 26% have ever tested it in a drill. -- Matter centric collaboration is gaining speed: Matter centric collaboration (MCC) appears to be on the verge of widespread adoption; although only 8% of CIOs reported MCC implementation to be underway or already completed, more than 75% are planning to move to an MCC system within the next 18 months. More than 81% expect matter centric collaboration to provide substantial help in enabling matters to be worked on across offices, and more than 70% anticipate an improvement in client service. "For understanding the key issues and trends in the practice of legal IT, there is simply no substitute for the firsthand observations and insights from the executives on the front lines," said Dan Carmel, iManage vice president of marketing and corporate strategy. "By bringing together technology executives from firms around the world, our summit and its final report have shed new light to help every legal organization understand the challenges it faces and make effective plans for the year to come." About iManage, Inc. Headquartered in Foster City, Calif., iManage, Inc. is a leader in collaborative content management software that enables businesses to efficiently manage and collaborate on critical business content across the extended enterprise. The iManage WorkSite suite delivers document management, collaboration, workflow and knowledge management accessible through an integrated portal in a single integrated Internet solution. This results in significant improvements in communication and process efficiency, faster response times and a rapid return on investment. More than 600,000 professionals in approximately 1,400 businesses have transformed their organizations with the iManage WorkSite solution. Since 1999, over 90% of leading law firms that purchased a new document management system chose iManage. For more information, please contact iManage at 1-877-4iManage, or visit our Web site at http://www.imanage.com/ . iManage and Interwoven announced on August 6, 2003 the signing of a definitive merger agreement, which is subject to customary closing conditions. Trademark Notice: iManage, the iManage logo, WorkTeam, WorkDocs, WorkPortal, WorkRoute and DeskSite are registered trademarks of iManage, Inc. iManage WorkSite, iManage WorkKnowledge, and iManage MailSite are trademarks of iManage, Inc. http://www.newscom.com/cgi-bin/prnh/20020306/SFW026LOGO http://photoarchive.ap.org/ DATASOURCE: iManage, Inc. CONTACT: Laura Heisman, Public Relations, +1-650-577-6607, or , or Jennifer Lee, Investor Relations, +1-650-577-6567, or , both of iManage, Inc. Web site: http://www.imanage.com/

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