TOGLIATTI, Russia—Bo Andersson laid off thousands and
renegotiated supplier contracts as chief executive of Russia's
largest auto maker, a perennial money-loser for its controlling
shareholder, Renault SA of France.
The cost-saving moves angered many in Togliatti, a one-industry
city some 500 miles east of Moscow. Discontent trickled up to the
highest echelons of Russia's political elite and prompted a warning
shot last spring from an ally of President Vladimir Putin.
"You're playing with fire," Sergei Chemezov, the Putin friend,
recalls telling Mr. Andersson. Mr. Chemezov runs a state-owned
defense and industrial company that holds a minority stake in the
auto maker, OAO AvtoVAZ.
Last month, Mr. Andersson, a Swedish-born industry veteran, was
pushed out, barely two years after Renault brought him in to handle
its multibillion-dollar bet on the Russian car market.
Such are the challenges Western investors face in Russia, where
the state-led capitalism of Mr. Putin's regime often blurs the
lines between business and politics, a combination that has
confounded a litany of companies that once saw the country as a
promising and large new market.
"Bo Andersson did all the things that any Western-schooled
businessman would do: He right-sized the company and cut costs,"
said Tim Urquhart, an analyst at research firm IHS Automotive. "But
the Russian government wants it both ways—AvtoVAZ as a social
project and a competitive business in the modern era. It's
impossible."
Compounding those challenges is the depressed Russian economy,
which has been laid low by weak oil prices and economic sanctions
imposed for Russia's intervention in Ukraine.
Renault, along with minority partner Nissan Motor Co., poured
$2.3 billion into AvtoVAZ a few years ago, gaining control and
hoping to cash in on a market that seemed to have a bright future.
Rostec Corp., the defense and industrial company Mr. Chemezov
heads, owns about 25%.
Mr. Chemezov said Mr. Andersson mishandled layoffs and shouldn't
have taken business away from local suppliers. He also said a large
2015 loss AvtoVAZ reported in February was the main reason the CEO
was pressed to resign. He called that a joint decision, which
Renault didn't dispute.
"Now, we need to change the person," Mr. Chemezov, a friend of
Mr. Putin since the 1980s, said in a Wall Street Journal interview
on March 4, three days before Renault and Nissan announced that Mr.
Andersson would be leaving.
Although Renault was able to pick Mr. Andersson's successor, it
appears to face new limits on its freedom to operate. Rostec is set
to choose a senior Russian figure to handle AvtoVAZ's relations
with the regional and federal governments and with unions, a Rostec
official said.
Renault wouldn't comment on how this appointment might affect
its ability to run the Russian auto maker. Renault and Nissan said
there is no rift among the shareholders. They said all parties
"fully agreed on the strategic direction of AvtoVAZ, and we remain
committed to this strategy."
Mr. Andersson, 60 years old, declined to comment. A person
familiar with his thinking said pressure to step down came as a
surprise because his major decisions, including layoffs, had been
approved by an AvtoVAZ board that includes Mr. Chemezov.
Mr. Andersson's assignment, when he arrived at AvtoVAZ early in
2014, was to lead an efficiency drive at the lumbering giant by,
among other steps, cleaning up a supply chain historically infested
with graft.
"It's a tough job," Carlos Ghosn, CEO of both Renault and
Nissan, said at a news conference last month, a few days before the
announcement that Mr. Andersson was resigning. Mr. Ghosn commended
Mr. Andersson for modernizing the Russian auto maker's plant and
improving its quality and productivity.
Citing the "awful situation" in the Russian economy, Mr. Ghosn
said that "we are long-term investors and we can [withstand]
difficulties on the short-term as long as we see a future…At a
certain point in time, growth will resume, and we want to really be
the major group contributing to this."
Renault and Nissan have been allied since 2009, with a share
cross-ownership. A holding company that has about 75% of AvtoVAZ is
split among Renault, Nissan and Rostec. Renault owns just over half
of the holding company, while Nissan has around 17% and Rostec the
rest.
AvtoVAZ dates back to 1966, when the Soviet Union built a
mammoth factory on the banks of the Volga and renamed the city that
mushroomed around it for the Italian Communist leader at the time,
Palmiro Togliatti. The plant sold all of its output with ease to
Russians who had to wait years to get a car.
Bad roads and shoddy quality meant a lot of time in the shop.
For owners, "it was a repeat cycle," recalls Andrey Soldatov, a
third-generation AvtoVAZ employee: "The car would break, we'd
repair, then break, and repair. Everybody worked on their cars on
the weekend."
In the post-Soviet era, criminal groups infiltrated the factory,
which sprawls over 1,000 acres, larger than New York's Central
Park. Mr. Putin in 2006 addressed that problem by placing AvtoVAZ
under Rostec, which asserted control with the help of hundreds of
police.
When Rostec, back in 2007, put an initial one-quarter stake in
AvtoVAZ up for sale, it drew keen interest from foreign companies
excited by the potential of a country where car ownership was far
below that in the West. Renault acquired the stake.
Then the global financial crisis of 2008 pushed AvtoVAZ to the
financial brink, and Moscow pressured Renault to put in more cash,
threatening to dilute its interest if it didn't. After first
resisting, Mr. Ghosn agreed to provide $448 million in technology
and equipment, with Nissan now chipping in. AvtoVAZ used some of
the money to build a production line that could roll out Renaults
and Nissans in addition to AvtoVAZ's Ladas and Jeep-like Nivas.
At Mr. Putin's invitation, Renault and Nissan agreed in 2012 to
sink in still more money, gradually taking control for a total
investment of $2.3 billion.
At the time, Russia appeared on the verge of blossoming into
Europe's largest auto market. Strong prices for oil, the country's
largest export, supported a consumer boom in which many Russians
bought new cars for the first time.
AvtoVAZ was in the thick of this with a 35% market share.
Renault and Nissan hoped their money and expertise could raise that
to 40% as the plant at Togliatti produced their brands, too,
including vehicles bearing Nissan's revived Datsun nameplate.
To execute, Renault and Nissan sent in Mr. Andersson, a onetime
Saab and General Motors executive who had led a quick rebound in
his previous job at a Russian truck and bus maker called GAZ Group
that was loss-ridden when he arrived.
The problems he faced at AvtoVAZ were extensive: low morale,
rampant corruption, a reputation for poor quality and a
Soviet-style employee culture that rewarded seniority over job
performance.
Not to mention theft. "People used to carry parts out on their
person as they left the factory," said Sergei Zaitsev, the top
union representative at the factory. "Hundreds of cars would
disappear."
Said Mr. Andersson, in an interview last spring: "It was the
biggest mess I've ever seen in my career."
Diving in, he scheduled a meeting for dozens of plant managers
every day ahead of the 7 a.m. start of assembly work. He began
paring the 66,000-member workforce he inherited, one that Rostec,
when it was in control, had already slashed by 45,000.
Mr. Andersson got rid of assets unrelated to the car business,
including giving the city of Togliatti a company-owned hockey team
and a military museum.
On his first day, Mr. Andersson, a 12-year veteran of the
Swedish army who speaks in calm, clipped tones, told employees to
clean the filthy toilets. "The only way we'll become world-class is
if we're clean—toilets and floors, too," he said.
Then, three months after he arrived, the Russian economy took a
hit. The U.S. and European Union began imposing sanctions on
Russian politicians, tycoons and companies because of Russia's
seizure of Crimea and support of separatists in eastern
Ukraine.
Among those sanctioned was Rostec's Mr. Chemezov. The action
limited his travel and froze any assets he might have in the U.S.
and the EU, though it didn't keep Renault and Nissan from
continuing to work with him. Asked about being sanctioned, Mr.
Chemezov said he had been to America many times, "and I don't have
any particular desire to fly so far. If they're not letting me in,
it's OK."
In the summer of 2014 came a mightier blow to Russia's economy,
when oil prices began their long slide and undermined consumer
spending. Vehicle sales in the country crashed by more than
one-third in 2015 alone.
Auto makers in Russia cut production. GM got out altogether,
closing its Russian assembly plant in St. Petersburg. Renault and
Nissan hung on. For Renault, Russia was its only real shot at
growth beyond its core market of Western Europe.
Mr. Andersson undertook an intensive review of parts contracts,
embroiling AvtoVAZ in fights with suppliers. Production at the
Togliatti plant halted twice last year as some suppliers
temporarily stopped shipping to protest Mr. Andersson's demands for
5% price cuts and longer payment terms.
Russia's economic downturn included a fall in the value of the
ruble, which drove up the price of foreign-produced parts. Mr.
Chemezov said he told Mr. Andersson during a monthly meeting that
the CEO's push for better-quality parts, by looking abroad for new
suppliers, was becoming too costly.
"You need to work with our suppliers. You need to work with them
so that they provide quality products," Mr. Chemezov said he told
Mr. Andersson.
The person familiar with Mr. Andersson's thinking denied Mr.
Chemezov had admonished the CEO against buying foreign parts. The
person added that many local suppliers were importing shoddy parts
from Turkey or other neighboring countries and passing them off as
domestically made.
(MORE TO FOLLOW) Dow Jones Newswires
April 10, 2016 20:55 ET (00:55 GMT)
Vitaly Zykov, the owner of Togliatti businesses that have been
suppliers to AvtoVAZ for two decades, said corruption used to be a
large problem at the factory, with some managers taking kickbacks
from vendors who supplied low-quality parts. Mr. Zykov praised Mr.
Andersson for overhauling procurement and putting the focus on
quality rather than connections.
"Bo Andersson is one of the most effective managers. He was
carrying out the right policies at AvtoVAZ," Mr. Zykov said. "He
got rid of intermediaries and kickbacks."
Unrest grew in Togliatti, however. The thousands of layoffs and
the overhaul of supply contracts rippled out to local parts makers,
some of which imposed layoffs of their own.
By last fall, several hundred people were gathering at protest
demonstrations in the city's Victory Square, organized by trade
unions and the Communist Party. In November, Mr. Chemezov told news
reporters "people have been kicked out onto the streets," in a
public rebuke of Mr. Andersson.
Mr. Chemezov said Mr. Andersson should have handled the layoffs
quietly rather than announcing them. He said the CEO should have
worked with the regional governor to help workers find new jobs or
training programs, which he said Rostec did in a previous round of
layoffs.
"You are working in Russia. You have to take it into account,"
Mr. Chemezov said.
Russian officials, including Prime Minister Dmitry Medvedev,
have visited the AvtoVAZ factory in recent months. They have
pledged a government injection of billions of rubles to aid the
auto industry.
In February, AvtoVAZ reported that its loss for last year nearly
tripled to 74 billion rubles, equal to about $1.2 billion. It
projected that Russia's overall car sales would fall again in 2016,
to around 1.3 million from 1.6 million. Citing that estimate, it
took a large impairment charge that worsened its loss.
The company said it needed a bailout to keep operating. It put
workers on a four-day week and cut pay by a fifth.
The following month, Mr. Andersson was gone.
For Renault, strong sales in Western Europe are offsetting the
performance of its investment in Russia. Still, that was supposed
to be the one foreign market the French company could dominate.
Now, a payoff on its Russian bet is likely to be postponed years
longer. Renault and Nissan face a need to add more cash as part of
a rescue plan for AvtoVAZ.
Mr. Andersson's successor as AvtoVAZ CEO is Nicolas Maure, who
previously headed Renault's Romanian-based brand, Dacia. Like
AvtoVAZ, that company dates from the Communist era. Renault has
turned it into its powerhouse budget brand in Western Europe.
Mr. Maure, new in his job, declined to discuss his plans for
AvtoVAZ, his office said.
Pyotr Zolotaryov, the head of a labor union in Togliatti, said
there is little any CEO can about the basic problem, weak demand.
"In these economic conditions in Russia," he said, "whoever comes
will fall into a ditch."
(END) Dow Jones Newswires
April 10, 2016 20:55 ET (00:55 GMT)
Copyright (c) 2016 Dow Jones & Company, Inc.
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