HOLMDEL, N.J., Oct. 30, 2019 /PRNewswire/ -- Vonage (NYSE:
VG), a global business cloud communications leader, announced that
the Company has launched the Vonage App Center. The Vonage App
Center is built on a flexible microservices architecture that
allows partners to deploy business apps from directly within Vonage
Business Cloud (VBC), Vonage's cloud-native unified communications
solution.
VBC customers now have access to the Vonage App Center, which
includes dozens of applications, add-on features and deep
productivity tool integrations that can be accessed with just a
simple click. This single point of access for Vonage customers
drives productivity and efficiency, and creates a better experience
for end-users and their customers.
The launch of App Center was announced on Wednesday to an
audience of Vonage customers, partners and developers at Vonage
Campus, the Company's premier user conference.
"A dynamic ecosystem of CRM and business applications that
integrate seamlessly with Vonage Business Cloud, we built the
Vonage App Center on an infrastructure that allows partners to
easily create and distribute business apps to our customer base,
with the ability to integrate tools directly into their VBC account
and applications," said Jay Patel,
Chief Product Officer for Vonage. "It drives even greater
customization, efficiency, and value into our product offering, and
creates a more meaningful and personalized customer experience. We
believe the more customized your communications experience is, the
more productive you and your company will be."
According to The Forrester Wave™:
Unified-Communications-As-A-Service (UCaaS) Providers, Q3 2019,
"UCaaS vendor app stores like Vonage's allow customers to easily
discover, implement, and be billed for partner applications."
At the event, Vonage also announced that, as a part of the App
Center launch, it has welcomed tools built by partners such as
payment solution provider Authvia and small business CRM
tool Salesforce Essentials to the Vonage App Center. These
solutions join a growing list of business applications and CRM
tools already available on the Vonage App Center, including Google
G-Suite, Unytalk, Krisp, and Office 365.
"Customer relationship management is at the heart of effective
communications," said Brooke
Gardner, Head of Partnerships for Salesforce Essentials. "By
offering Salesforce Essentials through the Vonage App Center, we
are extending the power of customer and employee communications to
businesses around the world."
Vonage App Center also provides a unique selection of
personalized offerings based on specific business needs and user
roles. "We are proud to offer our email, web and text-based
invoicing solutions to Vonage customers as part of the Vonage App
Center," said Chris Brunner, CEO of
Authvia. "These integrated solutions enable conversational commerce
by accelerating payments and streamlining accounts receivable
processes."
Vonage App Center allows users to easily log into their account,
browse a host of apps - even request a free trial - all within the
familiar VBC platform.
"By providing this online marketplace to our end users, we are
putting the tools to unlock the full power of VBC directly in their
hands," Patel added. "We know that every employee has unique needs.
Vonage App Center makes it easier for end-users to choose the
technology they need, when they need it."
Vonage App Center became generally available in early 2019.
Salesforce and others are trademarks of salesforce.com, inc.
About Vonage
Vonage is redefining business communications once again. We're
making communications more flexible, intelligent, and personal, to
help enterprises the world over, stay ahead. We provide unified
communications, contact centers and programmable communications
APIs, built on the world's most flexible cloud communications
platform. True to our roots as a technology disruptor, our flexible
approach helps us to better serve the growing collaboration,
communications, and customer experience needs of companies, across
all communications channels.
Vonage Holdings Corp. is headquartered in New Jersey, with offices throughout
the United States, Europe, Israel, Australia and Asia. To follow Vonage on
Twitter, please visit www.twitter.com/vonage. To become a fan on
Facebook, go to facebook.com/vonage. To subscribe on YouTube, visit
youtube.com/vonage.
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SOURCE Vonage
