Form 8-K - Current report

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): January 23, 2024

WESTERN NEW ENGLAND BANCORP, INC.

(Exact name of registrant as specified in its charter)

	Massachusetts	001-16767		73-1627673
	(State or other jurisdiction of incorporation)	(Commission File Number)		(I.R.S. Employer Identification No.)

141 Elm Street
Westfield, Massachusetts			01085
(Address of principal executive offices)			(zip code)

Registrant's telephone number, including area code: (413) 568-1911

(Former name or former address, if changed since last report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

☐

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐

Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐

Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐

Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbol	Name of each exchange on which registered
Common Stock, $0.01 par value per share	WNEB	NASDAQ

Indicate by check mark whether the Registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the Registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Item 2.02.

Results of Operations and Financial Condition.

On January 23, 2024, Western New England Bancorp, Inc. (the “Company”) issued a press release announcing its financial results for the quarter and twelve months ended December 31, 2023. A copy of the press release is furnished as Exhibit 99.1 hereto and is hereby incorporated by reference into this Item 2.02.

Item 7.01.

Regulation FD Disclosure.

On January 23, 2024, the Company made available an investor presentation to be used during investor meetings. The slide show for the investor presentation is attached to this report as Exhibit 99.2.

The information contained in this Item 7.01 and Exhibits 99.1 and 99.2 attached hereto, is being furnished and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section, nor will such information or exhibits be deemed incorporated by reference into any filing made by the Company under the Exchange Act or the Securities Act of 1933, as amended, whether made before or after the date hereof and regardless of any general incorporation language in such filings, except to the extent expressly set forth by specific reference in such filing. The furnishing of the information included in Item 7.01 of this Current Report on Form 8-K shall not be deemed an admission as to the materiality of any information herein that is required to be disclosed solely by reason of Regulation FD.

Item 9.01.

Financial Statements and Exhibits.

(a)

Not applicable.

(b)

Not applicable.

(c)

Not applicable.

(d)

Exhibits.

The exhibits required by this item are set forth on the Exhibit Index attached hereto.

Exhibit Number		Description

99.1		Press Release of Western New England Bancorp, Inc. dated January 23, 2024.
99.2		Investor Presentation dated January 23, 2024 for Western New England Bancorp, Inc.
104		Cover Page Interactive Data File (embedded within the Inline XBRL document).

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

	WESTERN NEW ENGLAND BANCORP, INC.


	By:	/s/ Guida R. Sajdak
		Guida R. Sajdak
		Chief Financial Officer

Dated: January 23, 2024

WESTERN NEW ENGLAND BANCORP, INC. 8-K

Exhibit 99.1

For further information contact:

James C. Hagan, President and CEO

Guida R. Sajdak, Executive Vice President and CFO

Meghan Hibner, First Vice President and Investor Relations Officer

413-568-1911

WESTERN NEW ENGLAND BANCORP, INC. REPORTS RESULTS FOR THREE MONTHS

AND YEAR ENDED DECEMBER 31, 2023 AND DECLARES QUARTERLY CASH DIVIDEND

Westfield, Massachusetts, January 23, 2024: Western New England Bancorp, Inc. (the “Company” or “WNEB”) (NasdaqGS: WNEB), the holding company for Westfield Bank (the “Bank”), announced today the unaudited results of operations for the three and twelve months ended December 31, 2023. For the three months ended December 31, 2023, the Company reported net income of $2.5 million, or $0.12 per diluted share, compared to net income of $9.0 million, or $0.42 per diluted share, for the three months ended December 31, 2022. On a linked quarter basis, net income was $2.5 million, or $0.12 per diluted share, as compared to net income of $4.5 million, or $0.21 per diluted share, for the three months ended September 30, 2023. For the twelve months ended December 31, 2023, net income was $15.1 million, or $0.70 per diluted share, compared to net income of $25.9 million, or $1.18 per diluted share, for the twelve months ended December 31, 2022.

The Company also announced that the Board of Directors declared a quarterly cash dividend of $0.07 per share on the Company’s common stock. The dividend will be payable on or about February 21, 2024 to shareholders of record on February 7, 2024.

James C. Hagan, President and Chief Executive Officer, commented, “We are pleased with our fourth quarter results, showing loan growth with increasing loan yields. Total loans increased $35.9 million, or 1.8%, since December 31, 2022, while classified assets decreased 38.3% from December 31, 2022. The Company also maintained a strong liquidity position, covering approximately 146% of uninsured deposits as of December 31, 2023.

Additionally, during the twelve months ended December 31, 2023, we repurchased 649,744 shares of our common stock at an average price per share of $7.20. We believe that share repurchases represent a prudent use of capital, especially when they are accretive to book value. Management has and will continue to remain focused on increasing shareholder value through various capital management strategies.”

Hagan concluded, “Our team remains committed to our community and to our existing and new customers. We continue to be focused on true relationship banking, while providing continued access to local decision makers in order to meet the financial needs of all our customers. We believe our various growth, customer and expense initiatives are creating positive impacts to our performance and are positioning the Company for future growth and increased profitability.”

Key Highlights:

Loans and Deposits

At December 31, 2023, total loans of $2.0 billion increased $35.9 million, or 1.8%, from December 31, 2022. The increase in total loans was due to an increase in commercial real estate loans of $10.4 million, or 1.0%, and an increase in residential real estate loans, including home equity loans, of $27.1 million, or 3.9%, partially offset by a decrease in commercial and industrial loans of $2.4 million, or 1.1%.

At December 31, 2023, total deposits were $2.1 billion, a decrease of $85.7 million, or 3.8%, from December 31, 2022. Core deposits, which the Company defines as all deposits except time deposits, decreased $285.4 million, or 15.7%, from $1.8 billion, or 81.5% of total deposits, at December 31, 2022, to $1.5 billion, or 71.5% of total deposits at December 31, 2023. The loan to deposit ratio increased from 89.3% at December 31, 2022 to 94.6% at December 31, 2023.

Liquidity

The Company’s liquidity position remains strong with solid core deposit relationships, cash, unencumbered securities, a diversified deposit base and access to diversified borrowing sources. At December 31, 2023, the Company had $839.1 million in immediate liquidity compared to $574.9 million in uninsured deposits, or 26.8% of total deposits, representing a coverage ratio of 146%. Uninsured deposits of the Bank’s customers are eligible for FDIC pass-through insurance if the customer opens an IntraFi Insured Cash Sweep (ICS) account or a reciprocal time deposit through the Certificate of Deposit Account Registry System (CDARS). IntraFi allows for up to $250.0 million per customer of pass-through FDIC insurance, which would more than cover each of the Bank’s deposit customers if such customer desired to have such pass-through insurance.

Allowance for Credit Losses and Credit Quality

At December 31, 2023, the allowance for credit losses was $20.3 million, or 1.00% of total loans and 315.6% of nonperforming loans compared to $19.9 million, or 1.00% of total loans and 350.0% of nonperforming loans at December 31, 2022. At December 31, 2023, nonperforming loans totaled $6.4 million, or 0.32% of total loans, compared to $5.7 million, or 0.29% of total loans, at December 31, 2022. Total delinquent loans increased $1.5 million, or 34.3%, from $4.5 million, or 0.22% of total loans, at December 31, 2022 to $6.0 million, or 0.30% of total loans, at December 31, 2023. At December 31, 2023 and December 31, 2022, the Company did not have any other real estate owned.

Net Interest Margin

The net interest margin was 2.64% for the three months ended December 31, 2023 compared to 3.44% for the three months ended December 31, 2022 and 2.70% for the three months ended September 30, 2023. The net interest margin, on a tax-equivalent basis, was 2.66% for the three months ended December 31, 2023, compared to 3.47% for the three months ended December 31, 2022 and 2.72% for the three months ended September 30, 2023.

Stock Repurchase Program

On July 26, 2022, the Board of Directors authorized a stock repurchase plan (the “2022 Plan”), pursuant to which the Company is authorized to repurchase up to 1.1 million shares, representing approximately 5.0% of the Company’s outstanding common stock as of the time the 2022 Plan was announced. During the three months ended December 31, 2023, the Company repurchased 244,839 shares of common stock under the 2022 Plan, with an average price per share of $7.09. During the twelve months ended December 31, 2023, the Company repurchased 649,744 shares of common stock under the 2022 Plan, with an average price per share of $7.20. As of December 31, 2023, there were 406,600 shares of common stock available for repurchase under the 2022 Plan.

The repurchase of shares under the stock repurchase program is administered through an independent broker. The shares of common stock repurchased under the 2022 Plan are purchased from time to time at prevailing market prices, through open market or privately negotiated transactions, or otherwise, depending upon market conditions. There is no guarantee as to the exact number, or value, of shares that will be repurchased by the Company, and the Company may discontinue repurchases at any time that the Company’s management (“Management”) determines additional repurchases are not warranted. The timing and amount of additional share repurchases under the 2022 Plan will depend on a number of factors, including the Company’s stock price performance, ongoing capital planning considerations, general market conditions, and applicable legal requirements.

Book Value and Tangible Book Value

The Company’s book value per share was $10.96 at December 31, 2023 compared to $10.27 at December 31, 2022, while tangible book value per share, a non-GAAP financial measure, increased $0.69, or 7.2%, from $9.61 at December 31, 2022 to $10.30 at December 31, 2023. See pages 20-24 for the related tangible book value calculation and a reconciliation of GAAP to non-GAAP financial measures.

Westfield Bank Defined Benefit Pension Plan

The Board of Directors previously announced the termination of the Westfield Bank Defined Benefit Plan (the “DB Plan”) on October 31, 2022, subject to required regulatory approval. At December 31, 2022, the Company reversed $7.3 million in net unrealized losses recorded in accumulated other comprehensive income attributed to both the DB Plan curtailment resulting from the termination of the DB Plan as well as changes in discount rates. In addition, during the three months ended December 31, 2022, the Company recorded a gain on curtailment of $2.8 million through non-interest income. During the twelve months ended December 31, 2023, the Company made an additional cash contribution of $1.3 million in order to fully fund the DB Plan on a plan termination basis. In addition, for those participants who did not opt for a one-time lump sum payment, the Company funded $6.3 million to purchase a group annuity contract to transfer its remaining liabilities under the DB Plan. During the twelve months ended December 31, 2023, the Company recognized the final termination expense of $1.1 million related to the DB Plan termination, which was recorded through non-interest income.

Net Income for the Three Months Ended December 31, 2023 Compared to the Three Months Ended September 30, 2023

The Company reported net income of $2.5 million, or $0.12 per diluted share, for the three months ended December 31, 2023, compared to net income of $4.5 million, or $0.21 per diluted share, for the three months ended September 30, 2023. Net interest income decreased $207,000, or 1.3%, non-interest income decreased $898,000, or 24.9%, non-interest expense increased $667,000, or 4.7%, and the provision for credit losses increased $132,000, or 37.3%, during the same period. Return on average assets and return on average equity were 0.39% and 4.31%, respectively, for the three months ended December 31, 2023, compared to 0.70% and 7.60%, respectively, for the three months ended September 30, 2023.

Net Interest Income and Net Interest Margin

On a sequential quarter basis, net interest income, our primary source of revenues, decreased $207,000, or 1.3%, for the three months ended December 31, 2023, from $16.4 million for the three months ended September 30, 2023 to $16.2 million. The decrease in net interest income was primarily due to an increase in interest expense of $1.1 million, or 11.3%, partially offset by an increase in interest and dividend income of $869,000, or 3.4%. The increase in interest expense was a result of competitive pricing on deposits due to the continued high interest rate environment and the shift in the deposit mix from low cost core deposits to high cost time deposits.

The net interest margin was 2.64% for the three months ended December 31, 2023 compared to 2.70% for the three months ended September 30, 2023. The net interest margin, on a tax-equivalent basis, was 2.66% for the three months ended December 31, 2023, compared to 2.72% for the three months ended September 30, 2023. The decrease in the net interest margin was primarily due to an increase in the average cost of interest-bearing liabilities, which was partially offset with an increase in the average yield on interest-earning assets.

The average yield on interest-earning assets, without the impact of tax-equivalent adjustments, was 4.38% for the three months ended December 31, 2023, compared to 4.28% for the three months ended September 30, 2023. The average loan yield, without the impact of tax-equivalent adjustments, was 4.71% for the three months ended December 31, 2023, compared to 4.64% for the three months ended September 30, 2023. During the three months ended December 31, 2023, average interest-earning assets increased $24.1 million, or 1.0% to $2.4 billion, primarily due to an increase in average short-term investments, consisting of cash and cash equivalents, of $20.5 million, or 91.6%, and an increase in average loans of $9.8 million, or 0.5%, both partially offset by a decrease in average securities of $6.1 million, or 1.7%.

The average cost of total funds, including non-interest bearing accounts and borrowings, increased 17 basis points from 1.64% for the three months ended September 30, 2023 to 1.81% for the three months ended December 31, 2023. The average cost of core deposits, which the Company defines as all deposits except time deposits, increased 6 basis points to 0.76% for the three months ended December 31, 2023, from 0.70% for the three months ended September 30, 2023. The average cost of time deposits increased 32 basis points from 3.46% for the three months ended September 30, 2023 to 3.78% for the three months ended December 31, 2023. The average cost of borrowings, including subordinated debt, increased 2 basis points from 4.81% for the three months ended September 30, 2023 to 4.83% for the three months ended December 31, 2023. For the three months ended December 31, 2023, average demand deposits, an interest-free source of funds, decreased $3.2 million, or 0.5%, to $588.7 million, or 27.0% of total average deposits, from $591.9 million, or 27.5% of total average deposits for the three months ended September 30, 2023.

Provision for Credit Losses

During the three months ended December 31, 2023, the Company recorded a provision for credit losses of $486,000, compared to a provision for credit losses of $354,000 during the three months ended September 30, 2023. The provision for credit losses includes a $61,000 provision for unfunded commitments primarily due to changes in the loss driver analysis for construction loans, offset by the impact of a decrease in unfunded loan commitments. Total unfunded loan commitments decreased $10.6 million, or 6.1%, to $162.3 million at December 31, 2023 from $172.9 million at September 30, 2023. The provision for credit losses was determined by a number of factors: the continued strong credit performance of the Company’s loan portfolio, changes in the loan portfolio mix and management’s consideration of existing economic conditions and the economic outlook from the Federal Reserve’s actions to control inflation. The Company also increased the qualitative reserve to consider the potential losses resulting from future recessionary pressures. Management continues to monitor macroeconomic variables related to increasing interest rates, inflation and the concerns of an economic downturn, and believes it is appropriately reserved for the current economic environment and supportable forecast period.

During the three months ended December 31, 2023, the Company recorded net charge-offs of $136,000, compared to net charge-offs of $78,000 for the three months ended September 30, 2023.

Non-Interest Income

On a sequential quarter basis, non-interest income decreased $898,000, or 24.9%, to $2.7 million for the three months ended December 31, 2023, from $3.6 million for the three months ended September 30, 2023. Service charges and fees increased $138,000, or 6.4%, from the three months ended September 30, 2023 to $2.3 million for the three months ended December 31, 2023. Income from bank-owned life insurance (“BOLI”) decreased $22,000, or 4.8%, from the three months ended September 30, 2023 to $432,000 for the three months ended December 31, 2023.

During the three months ended September 30, 2023, non-interest income included a non-taxable gain of $778,000 in BOLI death benefits. During the three months ended December 31, 2023, the Company did not have comparable non-taxable BOLI death benefits. During the three months ended September 30, 2023, the Company reported a gain on non-marketable equity investments of $238,000. The Company did not have comparable non-interest income during the three months ended December 31, 2023. During the three months ended September 30, 2023, the Company reported a loss on the disposal of premises and equipment of $3,000. The Company did not have a comparable loss during the three months ended December 31, 2023. Excluding the BOLI death benefits of $778,000 and the gain on non-marketable equity investments of $238,000, non-interest income increased $118,000, or 4.5%, from the three months ended September 30, 2023 to the three months ended December 31, 2023.

Non-Interest Expense

For the three months ended December 31, 2023, non-interest expense increased $667,000, or 4.7%, from $14.1 million for the three months ended September 30, 2023 to $14.8 million. Other expenses increased $825,000, or 35.1%, for the three months ended December 31, 2023, as a result of a $510,000 legal settlement accrual. During the three months ended December 31, 2023, the Company reached an agreement-in-principle to settle purported class action lawsuits concerning the Company’s deposit products and related disclosures, specifically involving overdraft fees and insufficient funds fees. This agreement-in-principle reflects our business decision to avoid the costs, uncertainties and distractions of further litigation. Excluding the legal settlement accrual, non-interest expense increased $157,000, or 1.1%, from the three months ended September 30, 2023 to $14.3 million for the three months ended December 31, 2023.

During the three months ended December 31, 2023, occupancy expense increased $39,000, or 3.4%, from the three months ended September 30, 2023, professional fees increased $31,000, or 4.8%, advertising expense increased $15,000, or 4.1%, and furniture and equipment expense increased $12,000, or 2.5%. These increases were partially offset by a decrease in salaries and employee benefits of $216,000, or 2.7%, primarily due to lower incentive compensation expense, data processing decreased $36,000, or 4.4%, and FDIC insurance expense decreased $3,000, or 0.9%.

For the three months ended December 31, 2023, the efficiency ratio was 78.3% compared to 70.6% for the three months ended September 30, 2023. For the three months ended December 31, 2023, the adjusted efficiency ratio, a non-GAAP financial measure, was 78.3% compared to 74.4% for the three months ended September 30, 2023. See pages 20-24 for the related efficiency ratio calculations and a reconciliation of GAAP to non-GAAP financial measures.

Income Tax Provision

Income tax expense for the three months ended December 31, 2023 was $1.1 million with an effective tax rate of 30.6%, compared to income tax expense of $1.0 million with an effective tax rate of 18.7%, for the three months ended September 30, 2023. The effective tax rate for the three months ended December 31, 2023 was negatively impacted by discrete items totaling $285,000, while the lower effective tax rate for September 30, 2023 was primarily due to the non-taxable gain of $778,000 in BOLI death benefits.

Net Income for the Three Months Ended December 31, 2023 Compared to the Three Months Ended December 31, 2022

The Company reported net income of $2.5 million, or $0.12 per diluted share, for the three months ended December 31, 2023, compared to net income of $9.0 million, or $0.42 per diluted share, for the three months ended December 31, 2022. Net interest income decreased $4.7 million, or 22.4%, non-interest income decreased $2.9 million, or 52.0%, non-interest expense increased $782,000, or 5.6%, and the provision for credit losses increased $336,000, or 224.0%, during the same period. Return on average assets and return on average equity were 0.39% and 4.31%, respectively, for the three months ended December 31, 2023, compared to 1.40% and 16.67%, respectively, for the three months ended December 31, 2022.

Net Interest Income and Net Interest Margin

Net interest income decreased $4.7 million, or 22.4%, to $16.2 million, for the three months ended December 31, 2023, from $20.9 million for the three months ended December 31, 2022. The decrease in net interest income was due to an increase in interest expense of $7.9 million, partially offset by an increase in interest and dividend income of $3.2 million, or 13.5%. Interest expense on deposits increased $6.6 million and interest expense on borrowings increased $1.3 million. The increase in interest expense was a result of competitive pricing on deposits due to the continued higher interest rate environment and the shift in the deposit mix from low cost core deposits to high cost time deposits.

The net interest margin was 2.64% for the three months ended December 31, 2023, compared to 3.44% for the three months ended December 31, 2022. The net interest margin, on a tax-equivalent basis, was 2.66% for the three months ended December 31, 2023, compared to 3.47% for the three months ended December 31, 2022. The decrease in the net interest margin was primarily due to an increase in the average cost of interest-bearing liabilities, which was partially offset with an increase in the average yield on interest-earning assets.

The average yield on interest-earning assets, without the impact of tax-equivalent adjustments, increased 48 basis points from 3.90% for the three months ended December 31, 2022 to 4.38% for the three months ended December 31, 2023. During the three months ended December 31, 2023, average interest-earning assets increased $25.4 million, or 1.1%, to $2.4 billion compared to the three months ended December 31, 2022, primarily due to an increase in average loans of $22.2 million, or 1.1%, an increase in average short-term investments, consisting of cash and cash equivalents, of $35.2 million, or 460.9%, and an increase in other average investments of $1.5 million, or 13.9%, partially offset by a decrease in average securities of $33.5 million, or 8.6%.

The average cost of funds, including non-interest-bearing demand accounts and borrowings, increased 134 basis points, from 0.47% for the three months ended December 31, 2022 to 1.81% for the three months ended December 31, 2023.

The average cost of core deposits, which the Company defines as all deposits except time deposits and which include non-interest-bearing demand accounts, increased 42 basis points, from 0.34% for the three months ended December 31, 2022 to 0.76% for the three months ended December 31, 2023. The average cost of time deposits increased 313 basis points from 0.65% for the three months ended December 31, 2022 to 3.78% for the three months ended December 31, 2023. The average cost of borrowings, including subordinated debt, increased 54 basis points from 4.29% for the three months ended December 31, 2022 to 4.83% for the three months ended December 31, 2023. For the three months ended December 31, 2023, average demand deposits, an interest-free source of funds, decreased $75.1 million, or 11.3%, to $588.7 million, or 27.0% of total average deposits, from $663.8 million, or 29.4% of total average deposits for the three months ended December 31, 2022.

Provision for Credit Losses

During the three months ended December 31, 2023, the Company recorded a provision for credit losses of $486,000 under CECL, compared to a provision for credit losses of $150,000 during the three months ended December 31, 2022 under the incurred loss model. The increase in the provision for credit losses was primarily due to changes in the economic environment and related adjustments to the quantitative components of the CECL methodology. The provision for credit losses was determined by a number of factors: the continued strong credit performance of the Company’s loan portfolio, changes in the loan portfolio mix and management’s consideration of existing economic conditions and the economic outlook from the Federal Reserve’s actions to control inflation. Management continues to monitor macroeconomic variables related to increasing interest rates, inflation and the concerns of an economic downturn, and believes it is appropriately provisioned for the current economic environment and supportable forecast period. The Company recorded net charge-offs of $136,000 for the three months ended December 31, 2023, as compared to net charge-offs of $426,000 for the three months ended December 31, 2022.

Non-Interest Income

Non-interest income decreased $2.9 million, or 52.0%, to $2.7 million for the three months ended December 31, 2023, from $5.7 million for the three months ended December 31, 2022. During the three months ended December 31, 2022, the Company recorded a curtailment gain related to the DB Plan termination of $2.8 million through non-interest income. Excluding the DB Plan termination curtailment gain, non-interest income decreased $132,000, or 4.6%.

During the three months ended December 31, 2023, service charges and fees on deposits decreased $46,000, or 2.0%, primarily due to changes in the Company’s overdraft program that were implemented in the first quarter of 2023. Income from BOLI increased $4,000, or 0.9%, from $428,000 for the three months ended December 31, 2022 to $432,000 for the three months ended December 31, 2023. During the three months ended December 31, 2022, the Company reported a gain on non-marketable equity investments of $70,000. The Company did not have comparable income during the three months ended December 31, 2023. In addition, the Company reported unrealized gains on marketable equity securities of $19,000 during the three months ended December 31, 2022, compared to unrealized losses on marketable equity securities of $1,000 during the three months ended December 31, 2023. Gains and losses from the investment portfolio vary from quarter to quarter based on market conditions, as well as the related yield curve and valuation changes.

Non-Interest Expense

For the three months ended December 31, 2023, non-interest expense increased $782,000, or 5.6%, from $14.0 million for the three months ended December 31, 2022 to $14.8 million. During the same period, other expenses increased $842,000, or 36.1%, as a result of a $510,000 legal settlement accrual. During the three months ended December 31, 2023, the Company reached an agreement-in-principle to settle purported class action lawsuits concerning the Company’s deposit products and related disclosures, specifically involving overdraft fees and insufficient funds fees. This agreement-in-principle reflects our business decision to avoid the costs, uncertainties and distractions of further litigation. Excluding the legal settlement accrual, non-interest expense increased $272,000, or 1.9%, from $14.0 million, for the three months ended December 31, 2022 to $14.3 million for the three months ended December 31, 2023.

For the three months ended December 31, 2023, compared to the three months ended December 31, 2022, advertising expense increased $199,000, or 111.8%, due to timing of promotions in 2022. FDIC insurance expense increased $83,000, or 32.5%, data processing increased $64,000, or 8.8%, professional fees increased $57,000, or 9.2%, and furniture and equipment expense increased $15,000, or 3.1%. These increases were partially offset by a decrease in salaries and employee benefits of $458,000, or 5.6%, primarily due to lower incentive compensation expense, and a decrease in occupancy expense of $20,000, or 1.6%.

For the three months ended December 31, 2023, the efficiency ratio was 78.3% compared to 52.8% for the three months ended December 31, 2022, primarily due to a $4.7 million, or 22.4% decrease in net interest income during the three months ended December 31, 2023. For the three months ended December 31, 2023, the adjusted efficiency ratio, a non-GAAP financial measure, was 78.3% compared to 59.3% for the three months ended December 31, 2022. See pages 20-24 for the related efficiency ratio calculations and a reconciliation of GAAP to non-GAAP financial measures.

Income Tax Provision

Income tax expense for the three months ended December 31, 2023 was $1.1 million with an effective tax rate of 30.6%, compared to $3.3 million with an effective tax rate of 26.9% for three months ended December 31, 2022. The effective tax rate for the three months ended December 31, 2023 was negatively impacted by discrete items totaling $285,000.

Net Income for the Twelve Months Ended December 31, 2023 Compared to the Twelve Months Ended December 31, 2022

For the twelve months ended December 31, 2023, the Company reported net income of $15.1 million, or $0.70 per diluted share, compared to $25.9 million, or $1.18 per diluted share, for the twelve months ended December 31, 2022. Return on average assets and return on average equity were 0.59% and 6.47% for the twelve months ended December 31, 2023, respectively, compared to 1.02% and 11.85% for the twelve months ended December 31, 2022, respectively.

Net Interest Income and Net Interest Margin

During the twelve months ended December 31, 2023, net interest income decreased $11.3 million, or 14.3%, to $67.9 million, compared to $79.2 million for the twelve months ended December 31, 2022. The decrease in net interest income was due to an increase in interest expense of $26.5 million, partially offset by an increase in interest and dividend income of $15.2 million, or 17.7%.

The net interest margin for the twelve months ended December 31, 2023 was 2.82%, compared to 3.31% during the twelve months ended December 31, 2022. The net interest margin, on a tax-equivalent basis, was 2.84% for the twelve months ended December 31, 2023, compared to 3.33% for the twelve months ended December 31, 2022.

The average yield on interest-earning assets, without the impact of tax-equivalent adjustments, increased 62 basis points from 3.58% for the twelve months ended December 31, 2022 to 4.20% for the twelve months ended December 31, 2023. During the twelve months ended December 31, 2023, average interest-earning assets increased $10.3 million, or 0.4%, to $2.4 billion compared to the twelve months ended December 31, 2022, primarily due to an increase in average loans of $52.6 million, or 2.7%, and an increase in average other investments of $2.1 million, or 20.8%, partially offset by a decrease in average securities of $39.2 million, or 9.6%, and a decrease in average short-term investments, consisting of cash and cash equivalents, of $5.3 million, or 20.4%.

During the twelve months ended December 31, 2023, the average cost of funds, including non-interest-bearing demand accounts and borrowings, increased 115 basis points from 0.29% for the twelve months ended December 31, 2022 to 1.44%. For the twelve months ended December 31, 2023, the average cost of core deposits, including non-interest-bearing demand deposits, increased 45 basis points from 0.20% for the twelve months ended December 31, 2022 to 0.65% for the twelve months ended December 31, 2023. The average cost of time deposits increased 262 basis points from 0.41% for the twelve months ended December 31, 2022 to 3.03% during the same period in 2023. The average cost of borrowings, which include Federal Home Loan Bank (“FHLB”) advances and subordinated debt, increased 58 basis points from 4.26% for the twelve months ended December 31, 2022 to 4.84% for the twelve months ended December 31, 2023.

For the twelve months ended December 31, 2023, average demand deposits, an interest-free source of funds, decreased $45.3 million, or 7.0%, from $648.0 million, or 28.6% of total average deposits, for the twelve months ended December 31, 2022, to $602.7 million, or 27.8% of total average deposits.

Provision for Credit Losses

During the twelve months ended December 31, 2023, the Company recorded a provision for credit losses of $872,000 under the CECL model, compared to a provision for credit losses of $700,000 during the twelve months ended December 31, 2022 under the incurred loss model. The increase in reserves was primarily due to changes in the economic environment and related adjustments to the quantitative components of the CECL methodology. The Company recorded net charge-offs of $2.0 million for the twelve months ended December 31, 2023, as compared to net charge-offs of $556,000 for the twelve months ended December 31, 2022. The charge-offs for the twelve months ended December 31, 2023 were related to one commercial relationship acquired on October 21, 2016 from Chicopee Bancorp, Inc., which was placed on nonaccrual status during the first quarter of 2023. The Company recorded a $1.9 million charge-off on the relationship, which represented the non-accretable credit mark that was required to be grossed-up to the loan’s amortized cost basis with a corresponding increase to the allowance for credit losses under CECL implementation. At December 31, 2023, the Company had charged-off 61% of the total relationship and the remaining exposure of $940,000 is collateralized at this time.

Non-Interest Income

For the twelve months ended December 31, 2023, non-interest income decreased $2.4 million, or 18.3%, from $13.3 million for the twelve months ended December 31, 2022 to $10.9 million for the twelve months ended December 31, 2023. During the twelve months ended December 31, 2023, the Company recorded a $1.1 million final termination expense related to the DB Plan termination, compared to a curtailment gain related to the DB Plan termination of $2.8 million, during the twelve months ended December 31, 2022. The Company also recorded a non-taxable gain of $778,000 on BOLI death benefits during the twelve months ended December 31, 2023. The Company did not have comparable income during the twelve months ended December 31, 2022. Excluding the termination expense and the curtailment gain related to the DB Plan termination and the BOLI death benefit, non-interest income increased $737,000, or 7.0%.

During the twelve months ended December 31, 2023, service charges and fees decreased $216,000, or 2.4%, primarily due to changes in the Company’s overdraft program that were implemented in 2023. Income from BOLI increased $95,000, or 5.5%, from $1.7 million for the twelve months ended December 31, 2022 to $1.8 million for the twelve months ended December 31, 2023. Other income from loan-level swap fees on commercial loans decreased $25,000 for the twelve months ended December 31, 2023. During the twelve months ended December 31, 2023, the Company reported a gain of $590,000 on non-marketable equity investments compared to a gain of $422,000 during the twelve months ended December 31, 2022. During the twelve months ended December 31, 2023, the Company reported a loss on the disposal of premises and equipment of $3,000. The Company did not have comparable activity during the same period in 2022. During the twelve months ended December 31, 2022, the Company also reported unrealized losses on marketable equity securities of $717,000, compared to unrealized losses on marketable equity securities of $1,000 during the twelve months ended December 31, 2023. During the twelve months ended December 31, 2022, the Company reported realized losses on the sale of securities of $4,000. The Company did not have a comparable gain or loss during the same period in 2023.

Non-Interest Expense

For the twelve months ended December 31, 2023, non-interest expense increased $1.1 million, or 1.9%, to $58.4 million, compared to $57.2 million for the twelve months ended December 31, 2022. The increase in non-interest expense was primarily due to an increase in other expense of $953,000, or 10.1%, as a result of a $510,000 legal settlement accrual. During the three months ended December 31, 2023, the Company reached an agreement-in-principle to settle purported class action lawsuits concerning the Company’s deposit products and related disclosures, specifically involving overdraft fees and insufficient funds fees. This agreement-in-principle reflects our business decision to avoid the costs, uncertainties and distractions of further litigation. Excluding the legal settlement accrual, non-interest expense increased $605,000, or 1.1%, from $57.2 million, for the twelve months ended December 31, 2022 to $57.8 million for the twelve months ended December 31, 2023.

During the same period, FDIC insurance expense increased $273,000, or 26.0%, data processing increased $272,000, or 9.4%, professional fees, which is comprised of legal fees, audit and professional fees, increased $161,000, or 5.9%, due to the recent settlement of litigation, and advertising expense increased $87,000, or 6.2%. These increases were partially offset by a decrease in salaries and employee benefits of $483,000, or 1.5%, due to lower incentive compensation costs, occupancy expense decreased $76,000, or 1.5%, and furniture and equipment expense decreased $72,000, or 3.6%.

For the twelve months ended December 31, 2023, the efficiency ratio was 74.0%, compared to 61.8% for the twelve months ended December 31, 2022. For the twelve months ended December 31, 2023, the adjusted efficiency ratio, a non-GAAP financial measure, was 74.3%, compared to 63.6% for the twelve months ended December 31, 2022. See pages 20-24 for the related efficiency ratio calculations and a reconciliation of GAAP to non-GAAP financial measures.

Income Tax Provision

Income tax expense for the twelve months ended December 31, 2023 was $4.5 million, with an effective tax rate of 23.1%, compared to $8.7 million, with an effective tax rate of 25.2%, for twelve months ended December 31, 2022. The decrease in income tax expense for the twelve months ended December 31, 2023 compared to the twelve months December 31, 2022 was due to lower income before income taxes in 2023.

Balance Sheet

At December 31, 2023, total assets were $2.6 billion and increased $11.4 million, or 0.4%, from December 31, 2022. The increase in total assets was mainly related to an increase in total loans of $35.9 million, or 1.8%, partially offset by a decrease in investment securities of $22.7 million, or 5.9%, to $360.7 million, and a decrease in cash and cash equivalents of $1.5 million, or 5.0%, to $28.8 million.

Investments

At December 31, 2023, the available-for-sale (“AFS”) and held-to-maturity (“HTM”) securities portfolio represented 14.1% of total assets compared to 14.8% at December 31, 2022. At December 31, 2023, the Company’s AFS securities portfolio, recorded at fair market value, decreased $9.9 million, or 6.7%, from $147.0 million at December 31, 2022 to $137.1 million. The HTM securities portfolio, recorded at amortized cost, decreased $6.8 million, or 3.0%, from $230.2 million at December 31, 2022 to $223.4 million at December 31, 2023. The marketable equity securities portfolio decreased $6.0 million, or 96.9%, from $6.2 million at December 31, 2022 to $196,000 at December 31, 2023. The decrease in the AFS and HTM securities portfolios was primarily due to amortization and payoffs recorded during the twelve months ended December 31, 2023.

At December 31, 2023, the Company reported unrealized losses on the AFS securities portfolio of $29.2 million, or 17.5% of the amortized cost basis of the AFS securities portfolio, compared to unrealized losses of $32.2 million, or 18.0% of the amortized cost basis of the AFS securities at December 31, 2022. At December 31, 2023, the Company reported unrealized losses on the HTM securities portfolio of $35.7 million, or 16.0%, of the amortized cost basis of the HTM securities portfolio, compared to $39.2 million, or 17.0% of the amortized cost basis of the HTM securities portfolio at December 31, 2022.

The securities in which the Company may invest are limited by regulation. Federally chartered savings banks have authority to invest in various types of assets, including U.S. Treasury obligations, securities of various government-sponsored enterprises, mortgage-backed securities, certain certificates of deposit of insured financial institutions, repurchase agreements, overnight and short-term loans to other banks, corporate debt instruments and marketable equity securities. The securities, with the exception of $7.0 million in corporate bonds, are issued by the United States government or government-sponsored enterprises and are therefore either explicitly or implicitly guaranteed as to the timely payment of contractual principal and interest. These positions are deemed to have no credit impairment, therefore, the disclosed unrealized losses with the securities portfolio relate primarily to changes in prevailing interest rates. In all cases, price improvement in future periods will be realized as the issuances approach maturity.

Management regularly reviews the portfolio for securities in an unrealized loss position. At December 31, 2023 and December 31, 2022, the Company did not record any impairment charges on its securities portfolio and attributed the unrealized losses primarily due to fluctuations in general interest rates or changes in expected prepayments and not due to credit quality. The primary objective of the Company’s investment portfolio is to provide liquidity and to secure municipal deposit accounts while preserving the safety of principal. The Company expects to strategically redeploy available cash flows from the securities portfolio to fund loan growth and deposit outflows.

Total Loans

At December 31, 2023, total loans increased $35.9 million, or 1.8%, to $2.0 billion from December 31, 2022. Residential real estate loans, including home equity loans, increased $27.1 million, or 3.9%, commercial real estate loans increased $10.4 million, or 1.0%, and commercial and industrial loans decreased $2.4 million, or 1.1%.

The following table is a summary of our outstanding loan balances for the periods indicated:

	December 31,			September 30,			June 30,			March 31,			December 31,
	2023			2023			2023			2023			2022
	(Dollars in thousands)

Commercial real estate loans	$	1,079,751		$	1,080,361		$	1,075,429		$	1,079,664		$	1,069,323

Residential real estate loans:
Residential		612,315			606,221			597,812			595,097			589,503
Home equity		109,839			107,561			107,044			105,801			105,557
Total residential real estate loans		722,154			713,782			704,856			700,898			695,060
Commercial and industrial loans:
PPP loans		756			1,415			1,864			2,129			2,274
Commercial and industrial loans		216,691			211,162			225,229			215,971			217,574
Total commercial and industrial loans		217,447			212,577			227,093			218,100			219,848
Consumer loans		5,472			5,768			5,986			5,667			5,045
Total gross loans		2,024,824			2,012,488			2,013,364			2,004,329			1,989,276
Unamortized PPP loan fees		(27	)		(70	)		(78	)		(99	)		(109	)
Unamortized premiums and net deferred loans fees and costs		2,520			2,402			2,307			2,269			2,233
Total loans	$	2,027,317		$	2,014,820		$	2,015,593		$	2,006,499		$	1,991,400

Credit Quality

Credit quality remains sound and our loan portfolio continues to perform well. Total delinquency was 0.30% of total loans at December 31, 2023, compared to 0.22% of total loans at December 31, 2022. At December 31, 2023, nonperforming loans totaled $6.4 million, or 0.32% of total loans, compared to $5.7 million, or 0.29% of total loans, at December 31, 2022. At December 31, 2023, there were no loans 90 or more days past due and still accruing interest. Nonperforming assets to total assets was 0.25% at December 31, 2023 and 0.22% at December 31, 2022. At December 31, 2023 and at December 31, 2022, the Company did not have any other real estate owned. The allowance for credit losses as a percentage of total loans was 1.00% at December 31, 2023 and at December 31, 2022. At December 31, 2023, the allowance for credit losses as a percentage of nonperforming loans was 315.6%, compared to 350.0% at December 31, 2022. Total classified loans, defined as special mention and substandard loans, decreased $24.5 million, or 38.3%, from $64.0 million, or 3.2% of total loans, at December 31, 2022 to $39.5 million, or 1.9%, of total loans at December 31, 2023. We continue to maintain diversity among property types and within our geographic footprint. More details on the diversification of the loan portfolio are available in the supplementary earnings presentation. Management will continue to remain attentive to any signs of deterioration in borrowers’ financial conditions and is proactive in taking the appropriate steps to mitigate risk.

Deposits

Total deposits decreased $85.7 million, or 3.8%, from December 31, 2022, to $2.1 billion at December 31, 2023, due to industry-wide pressures and a competitive market for deposits. Core deposits, which the Company defines as all deposits except time deposits, decreased $285.4 million, or 15.7%, from $1.8 billion, or 81.5% of total deposits, at December 31, 2022, to $1.5 billion, or 71.5% of total deposits, at December 31, 2023. Money market accounts decreased $166.7 million, or 20.8%, to $634.4 million, non-interest-bearing deposits decreased $65.9 million, or 10.2%, to $579.6 million, savings accounts decreased $35.0 million, or 15.7%, to $187.4 million and interest-bearing checking accounts decreased $17.7 million, or 11.9%, to $131.0 million. Time deposits increased $199.7 million, or 48.5%, from $411.7 million at December 31, 2022 to $611.4 million at December 31, 2023. Brokered time deposits, which are included in time deposits, totaled $1.7 million at December 31, 2023. The Company did not have any brokered deposits at December 31, 2022.

The table below is a summary of our deposit balances for the periods noted:

	December 31,		September 30,		June 30,		March 31,		December 31,
	2023		2023		2023		2023		2022
	(Dollars in thousands)
Core Deposits:
Demand accounts	$	579,595	$	593,601	$	584,511	$	625,656	$	645,571
Interest bearing accounts		131,031		152,886		162,823		133,727		148,670
Savings accounts		187,405		192,321		203,376		218,800		222,436
Money market accounts		634,361		654,909		672,483		721,219		801,076
Total Core Deposits	$	1,532,392	$	1,593,717	$	1,623,193	$	1,699,402	$	1,817,753

Time Deposits:
Time deposits less than $250,000	$	412,761	$	384,472	$	338,667	$	300,907	$	279,953
Time deposits of $250,000 or more		198,591		198,114		196,114		156,819		131,737
Total Time Deposits:		611,352		582,586		534,781		457,726		411,690
Total Deposits:	$	2,143,744	$	2,176,303	$	2,157,974	$	2,157,128	$	2,229,443

During the twelve months ended December 31, 2023, the Company experienced a higher level of competition not only from local competitors but also from money market funds and Treasury notes that were offering higher returns. In addition, the Company also saw a challenging shift in deposit mix from low cost core deposits to high cost time deposits as customers migrated to higher yields.

The Company continues to focus on the maintenance, development, and expansion of its core deposit base to meet funding requirements and liquidity needs, with an emphasis on retaining a long-term customer relationship base by efficiently competing for and retaining deposits in our local market. At December 31, 2023, the Bank’s uninsured deposits represented 26.8% of total deposits, compared to 30.8% at December 31, 2022.

Borrowings

At December 31, 2023, total borrowings increased $94.3 million, or 151.5%, from $62.2 million at December 31, 2022 to $156.5 million. Short-term borrowings decreased $25.3 million, or 61.1%, to $16.1 million, compared to $41.4 million at December 31, 2022. Long-term borrowings increased $119.5 million, from $1.2 million at December 31, 2022, to $120.6 million at December 31, 2023, to replace deposit attrition. Long-term borrowings consisted of $30.6 million outstanding with the FHLB and $90.0 million outstanding under the Federal Reserve Bank’s Bank Term Funding Program (“BTFP”). At December 31, 2023, borrowings also consisted of $19.7 million in fixed-to-floating rate subordinated notes.

Liquidity

The Company’s liquidity position remains strong with solid core deposit relationships, cash, unencumbered securities, a diversified deposit base and access to diversified borrowing sources. On March 12, 2023, the Federal Reserve made available the BTFP, which enhances the ability of banks to borrow greater amounts against certain high-quality, unencumbered investments at par value.

During the twelve months ended December 31, 2023, the Company participated in the BTFP, which enabled the Company to pay off higher rate FHLB advances. With the BTFP, the Company has the ability to pay off the BTFP advance prior to maturity without incurring a penalty or termination fee. The Company advanced $90.0 million under the BTFP during the twelve months ended December 31, 2023 and had $23.6 million in availability under the BTFP as of December 31, 2023.

At December 31, 2023, the Company had available borrowing capacity with the FHLB of $535.6 million, including its overnight Ideal Way Line of Credit. In addition, at December 31, 2023, the Company had available borrowing capacity of $48.6 million from the Federal Reserve Discount Window, with no outstanding borrowings. At December 31, 2023, the Company also had available borrowing capacity of $25.0 million from two unsecured credit lines with correspondent banks, with no outstanding borrowings. At December 31, 2023, the Company has $632.8 million in total available borrowing capacity, excluding cash and unencumbered securities.

Hedging Program

During the twelve months ended December 31, 2023, the Company executed a $200 million fair value hedge on fixed-rate assets with maturities up to 18 months, where the Company exchanged, or swapped, fixed rate payments for floating rate payments. The Company’s hedging program aims to reduce the Company’s sensitivity to interest rates by locking in a spread.

Capital

At December 31, 2023, shareholders’ equity was $237.4 million, or 9.3% of total assets, compared to $228.1 million, or 8.9% of total assets, at December 31, 2022. The increase was primarily attributable to net income of $15.1 million, partially offset by a decrease in accumulated other comprehensive loss of $3.3 million, $5.0 million for the repurchase of common stock and cash dividends paid of $6.1 million. At December 31, 2023, total shares outstanding were 21,666,807.

The Company’s regulatory capital ratios continue to be strong and in excess of regulatory minimum requirements to be considered well-capitalized as defined by regulators and internal Company targets. Total Risk-Based Capital Ratio at December 31, 2023 was 14.7%, compared to 14.2% at December 31, 2022. The Bank’s Tier 1 Leverage Ratio to adjusted average assets was 9.62% at December 31, 2023 and 9.49% at December 31, 2022. The Bank’s tangible common equity (“TCE”) to tangible assets ratio, a non-GAAP financial measure, was 8.78% at December 31, 2023, compared to 8.52% at December 31, 2022. Fluctuations in the TCE ratio were driven by the changes in the unrealized loss on available-for-sale securities. TCE is a non-GAAP measure. See pages 20-24 for the related TCE to tangible assets ratio calculation and a reconciliation of GAAP to non-GAAP financial measures.

Dividends

Although the Company has historically paid quarterly dividends on its common stock and currently intends to continue to pay such dividends, the Company’s ability to pay such dividends depends on a number of factors, including restrictions under federal laws and regulations on the Company’s ability to pay dividends, and as a result, there can be no assurance that dividends will continue to be paid in the future.

About Western New England Bancorp, Inc.

Western New England Bancorp, Inc. is a Massachusetts-chartered stock holding company and the parent company of Westfield Bank, CSB Colts, Inc., Elm Street Securities Corporation, WFD Securities, Inc. and WB Real Estate Holdings, LLC. Western New England Bancorp, Inc. and its subsidiaries are headquartered in Westfield, Massachusetts and operate 25 banking offices throughout western Massachusetts and northern Connecticut. To learn more, visit our website at www.westfieldbank.com.

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, with respect to the Company’s financial condition, liquidity, results of operations, future performance, and business. Forward-looking statements may be identified by the use of such words as “believe,” “expect,” “anticipate,” “should,” “planned,” “estimated,” and “potential.” Examples of forward-looking statements include, but are not limited to, estimates with respect to our financial condition, results of operations and business that are subject to various factors which could cause actual results to differ materially from these estimates. These factors include, but are not limited to:

●

unpredictable changes in general economic conditions, financial markets, fiscal, monetary and regulatory policies, including actual or potential stress in the banking industry;

●

the duration and scope of potential pandemics, including the emergence of new variants and the response thereto;

●

changes in economic conditions which could materially impact credit quality trends and the ability to generate loans and gather deposits;

●

inflation and governmental responses to inflation, including recent and potential future increases in interest rates that reduce margins;

●

the effect on our operations of governmental legislation and regulation, including changes in accounting regulation or standards, the nature and timing of the adoption and effectiveness of new requirements under the Dodd-Frank Act Wall Street Reform and Consumer Protection Act of 2010, Basel guidelines, capital requirements and other applicable laws and regulations;

●

significant changes in accounting, tax or regulatory practices or requirements;

●

new legal obligations or liabilities or unfavorable resolutions of litigation;

●

disruptive technologies in payment systems and other services traditionally provided by banks;

●

the highly competitive industry and market area in which we operate;

●

changes in business conditions and inflation;

●

operational risks or risk management failures by us or critical third parties, including without limitation with respect to data processing, information systems, cybersecurity, technological changes, vendor issues, business interruption, and fraud risks;

●

failure or circumvention of our internal controls or procedures;

●

changes in the securities markets which affect investment management revenues;

●

increases in Federal Deposit Insurance Corporation deposit insurance premiums and assessments;

●

the soundness of other financial services institutions which may adversely affect our credit risk;

●

certain of our intangible assets may become impaired in the future;

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new lines of business or new products and services, which may subject us to additional risks;

●

changes in key management personnel which may adversely impact our operations;

●

severe weather, natural disasters, acts of war or terrorism and other external events which could significantly impact our business; and

●

other risk factors detailed from time to time in our SEC filings.

Although we believe that the expectations reflected in such forward-looking statements are reasonable, actual results may differ materially from the results discussed in these forward-looking statements. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. We do not undertake any obligation to republish revised forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events, except to the extent required by law.

WESTERN NEW ENGLAND BANCORP, INC. AND SUBSIDIARIES

Consolidated Statements of Net Income and Other Data

(Dollars in thousands, except per share data)

(Unaudited)

	Three Months Ended															Twelve Months Ended
	December 31,			September 30,			June 30,			March 31,			December 31,			December 31,
	2023			2023			2023			2023			2022			2023			2022
INTEREST AND DIVIDEND INCOME:
Loans	$	23,939		$	23,451		$	22,450		$	21,329		$	21,274		$	91,169		$	77,264
Securities		2,094			2,033			2,094			2,149			2,174			8,370			8,296
Other investments		140			166			146			106			75			558			177
Short-term investments		597			251			119			54			62			1,021			191
Total interest and dividend income		26,770			25,901			24,809			23,638			23,585			101,118			85,928

INTEREST EXPENSE:
Deposits		8,773			7,704			6,069			4,103			2,206			26,649			5,352
Short-term borrowings		123			117			646			703			272			1,589			330
Long-term debt		1,444			1,444			995			74			—			3,957			—
Subordinated debt		254			253			253			254			253			1,014			1,014
Total interest expense		10,594			9,518			7,963			5,134			2,731			33,209			6,696

Net interest and dividend income		16,176			16,383			16,846			18,504			20,854			67,909			79,232

PROVISION FOR (REVERSAL OF) CREDIT LOSSES		486			354			420			(388	)		150			872			700

Net interest and dividend income after provision for (reversal of) credit losses		15,690			16,029			16,426			18,892			20,704			67,037			78,532

NON-INTEREST INCOME:
Service charges and fees		2,283			2,145			2,241			2,187			2,329			8,856			9,072
Income from bank-owned life insurance		432			454			494			440			428			1,820			1,725
Loss on sales of securities, net		—			—			—			—			—			—			(4	)
Unrealized (loss) gain on marketable equity securities		(1	)		—			—			—			19			(1	)		(717	)
Loss on disposal of premises and equipment		—			(3	)		—			—			—			(3	)		—
Gain on sale of mortgages		—			—			—			—			—			—			2
Gain on non-marketable equity investments		—			238			—			352			70			590			422
(Loss) gain on defined benefit plan termination		—			—			(1,143	)		—			2,807			(1,143	)		2,807
Gain on bank-owned life insurance death benefit		—			778			—			—			—			778			—
Other income		—			—			—			—			—			—			25
Total non-interest income		2,714			3,612			1,592			2,979			5,653			10,897			13,332

NON-INTEREST EXPENSE:
Salaries and employee benefits		7,739			7,955			8,089			8,431			8,197			32,214			32,697
Occupancy		1,198			1,159			1,203			1,348			1,218			4,908			4,984
Furniture and equipment		494			482			492			486			479			1,954			2,026
Data processing		788			824			792			753			724			3,157			2,885
Professional fees		674			643			803			757			617			2,877			2,716
FDIC insurance		338			341			290			352			255			1,321			1,048
Advertising		377			362			339			417			178			1,495			1,408
Other		3,177			2,352			2,543			2,352			2,335			10,424			9,471
Total non-interest expense		14,785			14,118			14,551			14,896			14,003			58,350			57,235

INCOME BEFORE INCOME TAXES		3,619			5,523			3,467			6,975			12,354			19,584			34,629

INCOME TAX PROVISION		1,108			1,033			704			1,671			3,320			4,516			8,742
NET INCOME	$	2,511		$	4,490		$	2,763		$	5,304		$	9,034		$	15,068		$	25,887

Basic earnings per share	$	0.12		$	0.21		$	0.13		$	0.24		$	0.42		$	0.70		$	1.18
Weighted average shares outstanding		21,253,452			21,560,940			21,634,683			21,699,042			21,676,892			21,535,888			21,879,657
Diluted earnings per share	$	0.12		$	0.21		$	0.13		$	0.24		$	0.42		$	0.70		$	1.18
Weighted average diluted shares outstanding		21,400,664			21,680,113			21,648,235			21,716,869			21,751,409			21,610,329			21,938,323

Other Data:
Return on average assets (1)		0.39	%		0.70	%		0.43	%		0.84	%		1.40	%		0.59	%		1.02	%
Return on average equity (1)		4.31	%		7.60	%		4.72	%		9.31	%		16.67	%		6.47	%		11.85	%
Efficiency ratio		78.27	%		70.61	%		78.92	%		69.34	%		52.83	%		74.04	%		61.83	%
Adjusted efficiency ratio (2)		78.26	%		74.38	%		74.31	%		70.49	%		59.31	%		74.25	%		63.55	%
Net interest margin		2.64	%		2.70	%		2.81	%		3.14	%		3.44	%		2.82	%		3.31	%
Net interest margin, on a fully tax-equivalent basis		2.66	%		2.72	%		2.83	%		3.16	%		3.47	%		2.84	%		3.33	%

(1)

Annualized.

(2)

The adjusted efficiency ratio (non-GAAP) represents the ratio of operating expenses divided by the sum of net interest and dividend income and non-interest income, excluding realized and unrealized gains and losses on securities, loss on disposal of premises and equipment, gain on non-marketable equity investments, gains and losses on defined benefit plan termination and gain on bank-owned life insurance death benefit.

WESTERN NEW ENGLAND BANCORP, INC. AND SUBSIDIARIES

Consolidated Balance Sheets

(Dollars in thousands)

(Unaudited)

	December 31,			September 30,			June 30,			March 31,			December 31,
	2023			2023			2023			2023			2022
Cash and cash equivalents	$	28,840		$	62,267		$	31,689		$	23,230		$	30,342
Available-for-sale securities, at fair value		137,115			130,709			141,481			146,373			146,997
Held-to-maturity securities, at amortized cost		223,370			225,020			222,900			226,996			230,168
Marketable equity securities, at fair value		196			—			—			6,309			6,237
Federal Home Loan Bank of Boston and other restricted stock - at cost		3,707			3,063			3,226			7,173			3,352

Loans		2,027,317			2,014,820			2,015,593			2,006,499			1,991,400
Allowance for credit losses ⁽¹⁾		(20,267	)		(19,978	)		(19,647	)		(19,031	)		(19,931	)
Net loans		2,007,050			1,994,842			1,995,946			1,987,468			1,971,469

Bank-owned life insurance		75,145			74,713			75,554			75,060			74,620
Goodwill		12,487			12,487			12,487			12,487			12,487
Core deposit intangible		1,813			1,906			2,000			2,094			2,188
Other assets		74,848			79,998			77,001			74,825			75,290
TOTAL ASSETS	$	2,564,571		$	2,585,005		$	2,562,284		$	2,562,015		$	2,553,150

Total deposits	$	2,143,744		$	2,176,303		$	2,157,974		$	2,157,128		$	2,229,443
Short-term borrowings		16,100			8,890			7,190			98,990			41,350
Long-term debt		120,646			121,178			121,178			31,178			1,178
Subordinated debt		19,712			19,702			19,692			19,682			19,673
Securities pending settlement		140			2,253			—			—			133
Other liabilities		26,820			25,765			22,252			21,815			33,230
TOTAL LIABILITIES		2,327,162			2,354,091			2,328,286			2,328,793			2,325,007

TOTAL SHAREHOLDERS' EQUITY		237,409			230,914			233,998			233,222			228,143
TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY	$	2,564,571		$	2,585,005		$	2,562,284		$	2,562,015		$	2,553,150

(1)

The Company adopted ASU 2016-13 on January 1, 2023 with a modified retrospective approach. Accordingly, beginning with March 31, 2023, the allowance for credit losses was determined in accordance with ASC 326, “Financial Instruments-Credit Losses.”

WESTERN NEW ENGLAND BANCORP, INC. AND SUBSIDIARIES

Other Data

(Dollars in thousands, except per share data)

(Unaudited)

	Three Months Ended
	December 31,			September 30,			June 30,			March 31,			December 31,
	2023			2023			2023			2023			2022
Shares outstanding at end of period		21,666,807			21,927,242			22,082,403			22,209,347			22,216,789

Operating results:
Net interest income	$	16,176		$	16,383		$	16,846		$	18,504		$	20,854
Provision for (reversal of) credit losses		486			354			420			(388	)		150
Non-interest income		2,714			3,612			1,592			2,979			5,653
Non-interest expense		14,785			14,118			14,551			14,896			14,003
Income before income provision for income taxes		3,619			5,523			3,467			6,975			12,354
Income tax provision		1,108			1,033			704			1,671			3,320
Net income		2,511			4,490			2,763			5,304			9,034

Performance Ratios:
Net interest margin, on a fully tax-equivalent basis		2.66	%		2.72	%		2.83	%		3.16	%		3.47	%
Interest rate spread, on a fully tax-equivalent basis		1.98	%		2.09	%		2.29	%		2.76	%		3.26	%
Return on average assets		0.39	%		0.70	%		0.43	%		0.84	%		1.40	%
Return on average equity		4.31	%		7.60	%		4.72	%		9.31	%		16.67	%
Adjusted efficiency ratio (non-GAAP) ⁽¹⁾		78.26	%		74.38	%		74.31	%		70.49	%		59.31	%

Per Common Share Data:
Basic earnings per share	$	0.12		$	0.21		$	0.13		$	0.24		$	0.42
Per diluted share		0.12			0.21			0.13			0.24			0.42
Cash dividend declared		0.07			0.07			0.07			0.07			0.06
Book value per share		10.96			10.53			10.60			10.50			10.27
angible book value per share (non-GAAP)		10.30			9.87			9.94			9.84			9.61

Asset Quality:
30-89 day delinquent loans	$	4,605		$	4,097		$	4,092		$	1,669		$	2,578
90 days or more delinquent loans		1,394			1,527			1,324			1,377			1,891
Total delinquent loans		5,999			5,624			5,416			3,046			4,469
Total delinquent loans as a percentage of total loans		0.30	%		0.28	%		0.27	%		0.15	%		0.22	%
Nonperforming loans	$	6,421		$	6,290		$	5,755		$	5,794		$	5,694
Nonperforming loans as a percentage of total loans		0.32	%		0.31	%		0.29	%		0.29	%		0.29	%
Nonperforming assets as a percentage of total assets		0.25	%		0.24	%		0.22	%		0.23	%		0.22	%
Allowance for credit losses as a percentage of nonperforming loans		315,64	%		317.62	%		341.39	%		328.46	%		350.04	%
Allowance for credit losses as a percentage of total loans		1.00	%		0.99	%		0.97	%		0.95	%		1.00	%
Net loan charge-offs (recoveries)	$	136		$	78		$	(25	)	$	1,850		$	426
Net loan charge-offs (recoveries) as a percentage of average loans		0.01	%		0.00	%		0.00	%		0.09	%		0.02	%

(1)

The following table sets forth the information relating to our average balances and net interest income for the three months ended December 31, 2023, September 30, 2023 and December 31, 2022 and reflects the average yield on interest-earning assets and average cost of interest-bearing liabilities for the periods indicated.

	Three Months Ended
	December 31, 2023								September 30, 2023								December 31, 2022
	Average Balance		Interest			Average Yield/ Cost⁽⁸⁾			Average Balance		Interest			Average Yield/ Cost⁽⁸⁾			Average Balance		Interest			Average Yield/ Cost⁽⁸⁾
	(Dollars in thousands)
ASSETS:
Interest-earning assets
Loans(1)(2)	$	2,017,089	$	24,052			4.73	%	$	2,007,267	$	23,568			4.66	%	$	1,994,874	$	21,403			4.26	%
Securities(2)		355,078		2,094			2.34			361,216		2,033			2.23			388,529		2,175			2.22
Other investments		12,119		140			4.58			12,155		166			5.42			10,638		75			2.80
Short-term investments(3)		42,826		597			5.53			22,349		251			4.46			7,635		62			3.22
Total interest-earning assets		2,427,112		26,883			4.39			2,402,987		26,018			4.30			2,401,676		23,715			3.92
Total non-interest-earning assets		158,435								156,503								159,042
Total assets	$	2,585,547							$	2,559,490							$	2,560,718

LIABILITIES AND EQUITY:
Interest-bearing liabilities
Interest-bearing checking accounts	$	139,894		260			0.74		$	144,792		269			0.74		$	149,928		206			0.55
Savings accounts		187,047		39			0.08			195,020		41			0.08			221,964		39			0.07
Money market accounts		657,407		2,716			1.64			656,066		2,488			1.50			862,523		1,375			0.63
Time deposit accounts		603,860		5,758			3.78			563,135		4,906			3.46			359,555		586			0.65
Total interest-bearing deposits		1,588,208		8,773			2.19			1,559,013		7,704			1.96			1,593,970		2,206			0.55
Borrowings		149,585		1,821			4.83			149,507		1,814			4.81			48,579		525			4.29
Interest-bearing liabilities		1,737,793		10,594			2.42			1,708,520		9,518			2.21			1,642,549		2,731			0.66
Non-interest-bearing deposits		588,748								591,933								663,814
Other non-interest-bearing liabilities		27,847								24,504								39,399
Total non-interest-bearing liabilities		616,595								616,437								703,213
Total liabilities		2,354,388								2,324,957								2,345,762
Total equity		231,159								234,533								214,956
Total liabilities and equity	$	2,585,547							$	2,559,490							$	2,560,718
Less: Tax-equivalent adjustment(2)				(113	)							(117	)							(130	)
Net interest and dividend income			$	16,176							$	16,383							$	20,854
Net interest rate spread(4)							1.96	%							2.07	%							3.24	%
Net interest rate spread, on a tax-equivalent basis(5)							1.98	%							2.09	%							3.26	%
Net interest margin(6)							2.64	%							2.70	%							3.44	%
Net interest margin, on a tax-equivalent basis(7)							2.66	%							2.72	%							3.47	%
Ratio of average interest-earning assets to average interest-bearing liabilities							139.67	%							140.65	%							146.22	%

The following tables set forth the information relating to our average balances and net interest income for the twelve months ended December 31, 2023 and 2022 and reflect the average yield on interest-earning assets and average cost of interest-bearing liabilities for the periods indicated.

	Twelve Months Ended December 31,
	2023								2022
	Average Balance		Interest			Average Yield/ Cost			Average Balance		Interest			Average Yield/ Cost
	(Dollars in thousands)
ASSETS:
Interest-earning assets
Loans(1)(2)	$	2,006,166	$	91,640			4.57	%	$	1,953,527	$	77,758			3.98	%
Securities(2)		368,201		8,371			2.27			407,444		8,299			2.04
Other investments		12,425		558			4.49			10,289		177			1.72
Short-term investments(3)		20,459		1,021			4.99			25,712		191			0.74
Total interest-earning assets		2,407,251		101,590			4.22			2,396,972		86,425			3.61
Total non-interest-earning assets		155,511								152,941
Total assets	$	2,562,762							$	2,549,913

LIABILITIES AND EQUITY:
Interest-bearing liabilities
Interest-bearing checking accounts	$	142,005		1,041			0.73	%	$	139,993		530			0.38	%
Savings accounts		202,354		181			0.09			222,267		161			0.07
Money market accounts		697,621		9,529			1.37			890,763		3,187			0.36
Time deposit accounts		524,827		15,898			3.03			363,258		1,474			0.41
Total interest-bearing deposits		1,566,807		26,649			1.70			1,616,281		5,352			0.33
Short-term borrowings and long-term debt		135,532		6,560			4.84			31,556		1,344			4.26
Total interest-bearing liabilities		1,702,339		33,209			1.95			1,647,837		6,696			0.41
Non-interest-bearing deposits		602,652								647,971
Other non-interest-bearing liabilities		24,885								35,615
Total non-interest-bearing liabilities		627,537								683,586

Total liabilities		2,329,876								2,331,423
Total equity		232,886								218,490
Total liabilities and equity	$	2,562,762							$	2,549,913
Less: Tax-equivalent adjustment (2)				(472	)							(497	)
Net interest and dividend income			$	67,909							$	79,232
Net interest rate spread (4)							2.25	%							3.18	%
Net interest rate spread, on a tax-equivalent basis (5)							2.27	%							3.20	%
Net interest margin (6)							2.82	%							3.31	%
Net interest margin, on a tax-equivalent basis (7)							2.84	%							3.33	%
Ratio of average interest-earning assets to average interest-bearing liabilities							141.41	%							145.46	%

(1)

Loans, including nonaccrual loans, are net of deferred loan origination costs and unadvanced funds.

(2)

Loan and securities income are presented on a tax-equivalent basis using a tax rate of 21%. The tax-equivalent adjustment is deducted from tax-equivalent net interest and dividend income to agree to the amount reported on the consolidated statements of net income.

(3)

Short-term investments include federal funds sold.

(4)

Net interest rate spread represents the difference between the weighted average yield on interest-earning assets and the weighted average cost of interest-bearing liabilities.

(5)

Net interest rate spread, on a tax-equivalent basis, represents the difference between the tax-equivalent weighted average yield on interest-earning assets and the weighted average cost of interest-bearing liabilities.

(6)

Net interest margin represents net interest and dividend income as a percentage of average interest-earning assets.

(7)

Net interest margin, on a tax-equivalent basis, represents tax-equivalent net interest and dividend income as a percentage of average interest-earning assets.

(8)

Annualized.

Reconciliation of Non-GAAP to GAAP Financial Measures

The Company believes that certain non-GAAP financial measures provide information to investors that is useful in understanding its results of operations and financial condition. Because not all companies use the same calculation, this presentation may not be comparable to other similarly titled measures calculated by other companies. A reconciliation of these non-GAAP financial measures is provided below.

	For the quarter ended
	12/31/2023			9/30/2023			6/30/2023			3/31/2023			12/31/2022
	(In thousands)

Loans (no tax adjustment)	$	23,939		$	23,451		$	22,450		$	21,329		$	21,274
Tax-equivalent adjustment		113			117			122			120			129
Loans (tax-equivalent basis)	$	24,052		$	23,568		$	22,572		$	21,449		$	21,403

Securities (no tax adjustment)	$	2,094		$	2,033		$	2,094		$	2,149		$	2,174
Tax-equivalent adjustment		—			—			—			—			1
Securities (tax-equivalent basis)	$	2,094		$	2,033		$	2,094		$	2,149		$	2,175

Net interest income (no tax adjustment)	$	16,176		$	16,383		$	16,846		$	18,504		$	20,854
Tax equivalent adjustment		113			117			122			120			130
Net interest income (tax-equivalent basis)	$	16,289		$	16,500		$	16,968		$	18,624		$	20,984

Net interest income (no tax adjustment)	$	16,176		$	16,383		$	16,846		$	18,504		$	20,854
Less:
Purchase accounting adjustments		3			4			5			(62	)		87
Prepayment penalties and fees		7			14			43			—			134
PPP Income		46			12			26			15			18
Adjusted net interest income (non-GAAP)	$	16,120		$	16,353		$	16,772		$	18,551		$	20,615

Average interest-earning assets	$	2,427,112		$	2,402,987		$	2,405,077		$	2,393,504		$	2,401,676
Average interest-earning assets, excluding average PPP loans	$	2,425,923		$	2,401,460		$	2,403,076		$	2,391,305		$	2,399,297
Net interest margin (no tax adjustment)		2.64	%		2.70	%		2.81	%		3.14	%		3.44	%
Net interest margin, tax-equivalent		2.66	%		2.72	%		2.83	%		3.16	%		3.47	%

	For the quarter ended
	12/31/2023			9/30/2023			6/30/2023			3/31/2023			12/31/2022
	(In thousands)

Book Value per Share (GAAP)	$	10.96		$	10.53		$	10.60		$	10.50		$	10.27
Non-GAAP adjustments:
Goodwill		(0.58	)		(0.57	)		(0.57	)		(0.56	)		(0.56	)
Core deposit intangible		(0.08	)		(0.09	)		(0.09	)		(0.10	)		(0.10	)
Tangible Book Value per Share (non-GAAP)	$	10.30		$	9.87		$	9.94		$	9.84		$	9.61


Total Bank Equity (GAAP)	$	242,780		$	234,612		$	240,041		$	238,887		$	233,882
Non-GAAP adjustments:
Goodwill		(12,487	)		(12,487	)		(12,487	)		(12,487	)		(12,487	)
Core deposit intangible net of associated deferred tax liabilities		(1,303	)		(1,370	)		(1,438	)		(1,505	)		(1,573	)
Tangible Capital (non-GAAP)	$	228,990		$	220,755		$	226,116		$	224,895		$	219,822

Tangible Capital (non-GAAP)	$	228,990		$	220,755		$	226,116		$	224,895		$	219,822
Unrealized losses on HTM securities net of tax		(25,649	)		(34,622	)		(27,286	)		(25,825	)		(28,194	)
Adjusted Tangible Capital for Impact of Unrealized Losses on HTM Securities Net of Tax (non-GAAP)	$	203,341		$	186,133		$	198,830		$	199,070		$	191,628

Common Equity Tier (CET) 1 Capital	$	250,734		$	249,441		$	249,340		$	247,996		$	244,864
Unrealized losses on HTM securities net of tax		(25,649	)		(34,622	)		(27,286	)		(25,825	)		(28,194	)
Unrealized losses on defined benefit plan net of tax		—			—			—			(1,079	)		(1,079	)
Adjusted CET 1 Capital for Impact of Net AFS Securities Losses (non-GAAP)	$	225,085		$	214,819		$	222,054		$	221,092		$	215,591

Total Assets for Leverage Ratio (non-GAAP)	$	2,607,260		$	2,574,402		$	2,572,583		$	2,560,973		$	2,579,141

Tier 1 Leverage Ratio		9.62	%		9.69	%		9.69	%		9.68	%		9.49	%

Tangible Common Equity (non-GAAP) = Tangible Capital (non-GAAP)/Total Assets for Leverage Ratio (non-GAAP)		8.78	%		8.58	%		8.79	%		8.78	%		8.52	%

Adjusted Tangible Common Equity for AFS Impact (non-GAAP) = Adjusted CET 1 Capital for Impact of Net AFS Securities Losses (non-GAAP)/Total Assets for Leverage Ratio (non-GAAP)		8.63	%		8.34	%		8.63	%		8.63	%		8.36	%

Adjusted Tangible Common Equity for HTM Impact (non-GAAP) = Adjusted Tangible Capital for Impact of Unrealized Losses on HTM Securities Net of Tax (non-GAAP)/Total Assets for Leverage Ratio (non-GAAP)		7.80	%		7.23	%		7.73	%		7.77	%		7.43	%

	For the quarter ended
	12/31/2023			9/30/2023			6/30/2023			3/31/2023			12/31/2022
	(In thousands)

Income Before Income Taxes (GAAP)	$	3,619		$	5,523		$	3,467		$	6,975		$	12,354

Non-GAAP adjustments:

Provision for (reversal of) credit losses		486			354			420			(388	)		150

PPP Income		(46	)		(12	)		(26	)		(15	)		(18	)
Loss (gain) on defined benefit plan termination		—			—			1,143			—			(2,807	)
Gain on bank-owned life insurance death benefit		—			(778	)		—			—			—
Income Before Taxes, Provision, PPP Income, Defined Benefit Termination and Bank-Owned Life Insurance Death Benefit (non-GAAP)	$	4,059		$	5,087		$	5,004		$	6,572		$	9,679

Efficiency Ratio:
Non-interest Expense (GAAP)	$	14,785		$	14,118		$	14,551		$	14,896		$	14,003
Non-interest Expense for Adjusted Efficiency Ratio (non-GAAP)	$	14,785		$	14,118		$	14,551		$	14,896		$	14,003

Net Interest Income (GAAP)	$	16,176		$	16,383		$	16,846		$	18,504		$	20,854

Non-interest Income (GAAP)	$	2,714		$	3,612		$	1,592		$	2,979		$	5,653
Non-GAAP adjustments:
Unrealized losses (gains) on marketable equity securities		1			—			—			—			(19	)
Gain on non-marketable equity investments		—			(238	)		—			(352	)		(70	)
Loss on disposal of premises and equipment		—			3			—			—			—
Loss (gain) on defined benefit plan termination		—			—			1,143			—			(2,807	)
Gain on bank-owned life insurance death benefit		—			(778	)		—			—			—
Non-interest Income for Adjusted Efficiency Ratio (non-GAAP)	$	2,715		$	2,599		$	2,735		$	2,627		$	2,757

Total Revenue for Adjusted Efficiency Ratio (non-GAAP)	$	18,891		$	18,982		$	19,581		$	21,131		$	23,611

Efficiency Ratio (GAAP)		78.27	%		70.61	%		78.92	%		69.34	%		52.83	%

Adjusted Efficiency Ratio (Non-interest Expense for Adjusted Efficiency Ratio (non-GAAP)/Total Revenue for Adjusted Efficiency Ratio (non-GAAP))		78.26	%		74.38	%		74.31	%		70.49	%		59.31	%

	For the twelve months ended
	12/31/2023			12/31/2022
	(In thousands)

Loans (no tax adjustment)	$	91,169		$	77,264
Tax-equivalent adjustment		471			494
Loans (tax-equivalent basis)	$	91,640		$	77,758

Securities (no tax adjustment)	$	8,370		$	8,296
Tax-equivalent adjustment		1			3
Securities (tax-equivalent basis)	$	8,371		$	8,299

Net interest income (no tax adjustment)	$	67,909		$	79,232
Tax equivalent adjustment		472			497
Net interest income (tax-equivalent basis)	$	68,381		$	79,729

Net interest income (no tax adjustment)	$	67,909		$	79,232
Less:
Purchase accounting adjustments		(50	)		175
Prepayment penalties and fees		64			281
PPP Income		99			728
Adjusted net interest income (non-GAAP)	$	67,796		$	78,048

Average interest-earning assets	$	2,407,251		$	2,396,972
Average interest-earnings asset, excluding average PPP loans	$	2,405,525		$	2,391,252
Net interest margin (no tax adjustment)		2.82	%		3.31	%
Net interest margin, tax-equivalent		2.84	%		3.33	%

	For the twelve months ended
	12/31/2023			12/31/2022
	(In thousands)

Income Before Income Taxes (GAAP)	$	19,584		$	34,629
Provision for credit losses		872			700
PPP Income		(99	)		(728	)
Gain on bank-owned life insurance death benefit		(778	)		—
Loss (gain) on defined benefit plan termination		1,143			(2,807	)
Income Before Taxes, Provision, PPP Income, Bank-Owned Life Insurance Death Benefit and Defined Benefit Termination (non-GAAP)	$	20,722		$	31,794

Adjusted Efficiency Ratio:
Non-interest Expense (GAAP)	$	58,350		$	57,235
Non-interest Expense for Adjusted Efficiency Ratio (non-GAAP)	$	58,350		$	57,235

Net Interest Income (GAAP)	$	67,909		$	79,232

Non-interest Income (GAAP)	$	10,897		$	13,332
Non-GAAP adjustments:
Loss on disposal of premises and equipment		3			4
Unrealized losses on marketable equity securities		1			717
Gain on bank-owned life insurance death benefit		(778	)		—
Gain on non-marketable equity investments		(590	)		(422	)
Loss (gain) on defined benefit plan curtailment		1,143			(2,807	)
Non-interest Income for Adjusted Efficiency Ratio (non-GAAP)	$	10,676		$	10,824

Total Revenue for Adjusted Efficiency Ratio (non-GAAP)	$	78,585		$	90,056

Efficiency Ratio (GAAP)		74.04	%		61.83	%

Adjusted Efficiency Ratio (Non-interest Expense for Adjusted Efficiency Ratio (non-GAAP)/Total Revenue for Adjusted Efficiency Ratio (non-GAAP))		74.25	%		63.55	%

WESTERN NEW ENGLAND BANCORP, INC. 8-K

Exhibit 99.2

Local banking is better than ever. INVESTOR PRESENTATION FOURTH QUARTER 2023

FORWARD - LOOKING STATEMENTS 2 We may, from time to time, make written or oral “forward - looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 , including statements contained in our filings with the Securities and Exchange Commission (the “SEC”), our reports to shareholders and in other communications by us . This Investor Presentation contains “forward - looking statements” with respect to the Company’s financial condition, liquidity , results of operations, future performance, and business . Forward - looking statements may be identified by the use of such words as “believe,” “expect,” “anticipate ,” “ should,” “planned,” “estimated,” and “potential . ” Examples of forward - looking statements include, but are not limited to, estimates with respect to our financial condition, results of operations and business that are subject to various factors which could cause actual results to differ materially from these estimates . These factors include, but are not limited to : • unpredictable changes in general economic conditions, financial markets, fiscal, monetary and regulatory policies, including actual or potential stress in the banking industry ; • the duration and scope of potential pandemics, including the emergence of new variants and the response thereto ; • changes in economic conditions which could materially impact credit quality trends and the ability to generate loans and gather deposits ; • inflation and governmental responses to inflation, including recent and potential future increases in interest rates that reduce margins ; • the effect on our operations of governmental legislation and regulation, including changes in accounting regulation or standards, the nature and timing of the adoption and effectiveness of new requirements under the Dodd - Frank Act Wall Street Reform and Consumer Protection Act of 2010 , Basel guidelines, capital requirements and other applicable laws and regulations ; • significant changes in accounting, tax or regulatory practices or requirements ; • new legal obligations or liabilities or unfavorable resolutions of litigation ; • disruptive technologies in payment systems and other services traditionally provided by banks ; • the highly competitive industry and market area in which we operate ;

FORWARD - LOOKING STATEMENTS 3 • changes in business conditions and inflation ; • operational risks or risk management failures by us or critical third parties, including without limitation with respect to data processing, information systems, cybersecurity, technological changes, vendor issues, business interruption, and fraud risks ; • f ailure or circumvention of our internal controls or procedures ; • c hanges in the securities markets which affect investment management revenues ; • i ncreases in Federal Deposit Insurance Corporation deposit insurance premiums and assessments ; • the soundness of other financial services institutions which may adversely affect our credit risk; • certain of our intangible assets may become impaired in the future; • new lines of business or new products and services, which may subject us to additional risks; • changes in key management personnel which may adversely impact our operations; • severe weather, natural disasters, acts of war or terrorism and other external events which could significantly impact our business; an d • other risk factors detailed from time to time in our SEC filings. Although we believe that the expectations reflected in such forward - looking statements are reasonable, actual results may differ materially from the results discussed in these forward - looking statements. You are cautioned not to place undue reliance on these forward - looking s tatements, which speak only as of the date hereof. We do not undertake any obligation to republish revised forward - looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events, except to the extent required by la w.

WHO WE ARE Every day, we focus on showing Westfield Bank customers “ what better banking is all about . ” For us, the idea of better banking starts with putting customers first, while adhering to our core values . Our Core Values : • Integrity • Enhance Shareholder Value • Customer Focus • Community Focus Our Core Mission : Our purpose is to help customers succeed in our community, while creating and increasing shareholder value . The Company’s purpose drives the outcome we envision for Western New England Bancorp . 4 70 Center Street, Chicopee, MA.

SENIOR MANAGEMENT TEAM James C . Hagan, President & Chief Executive Officer Guida R . Sajdak, Executive Vice President, Chief Financial Officer & Treasurer Allen J . Miles III, Executive Vice President & Chief Lender Officer Kevin C . O’Connor, Executive Vice President & Chief Banking Officer Daniel A . Marini , Senior Vice President, Retail Banking & Marketing Leo R . Sagan, Jr . , Senior Vice President & Chief Risk Officer Filipe Goncalves, Senior Vice President & Chief Credit Officer Darlene Libiszewski , Senior Vice President & Chief Information Officer John Bonini , Senior Vice President & General Counsel Christine Phillips , Senior Vice President, Human Resources Director 5

4 Q2023 QUARTERLY EARNINGS 6 4Q2022 (4) 1Q2023 (1) 2Q2023 (1)(3) 3Q2023 (1)(2) 4Q2023 (1) ($ in thousands , except EPS) $ 20,854 $ 18,504 $ 16,846 $ 16,383 $ 16,176 Net interest income 150 (388) 420 354 486 Provision for (reversal of) credit losses 5,653 2,979 1,592 3,612 2,714 Non - interest income 14,003 14,896 14,551 14,118 14,785 Non - interest expense 12,354 6,975 3,467 5,523 3,619 Income before taxes 3,320 1,671 704 1,033 1,108 Income tax expense $ 9,034 $ 5,304 $ 2,763 $ 4,490 $ 2,511 Net income $ 0.42 $ 0.24 $ 0.13 $ 0.21 $ 0.12 Diluted earnings per share (EPS) 1.40% 0.84% 0.43% 0.70% 0.39% Return on average assets (ROA) 16.67% 9.31% 4.72% 7.60% 4.31% Return on average equity (ROE) 3.44% 3.14% 2.81% 2.70% 2.64% Net interest margin 3.47% 3.16% 2.83% 2.72% 2.66% Net interest margin, on a tax - equivalent basis (1) The Company adopted ASU 2016 - 13 on January 1, 2023 with a modified retrospective approach. Accordingly, beginning at March 31, 2023, the allowance for credit losses was determined in accordance with ASC 326, “ Financial Instruments - Credit Losses .” (2) Non - interest income includes a non - taxable $778,000 gain on bank - owned life insurance death benefits. (3) Non - interest income includes a one - time, non - recurring final termination expense of $1.1 million, due to the termination of the defined benefit plan. (4) Non - interest income includes a $2.8 million gain on the defined benefit plan termination.

NET INTEREST INCOME AND NET INTEREST MARGIN 7 $20.9 $18.5 $16.8 $16.4 $16.2 3.44% 3.14% 2.81% 2.70% 2.64% 2.50% 2.60% 2.70% 2.80% 2.90% 3.00% 3.10% 3.20% 3.30% 3.40% 3.50% 4Q2022 1Q2023 2Q2023 3Q2023 4Q2023 $16.0 $17.0 $18.0 $19.0 $20.0 $21.0 $22.0 $23.0 $24.0 $25.0 Net interest income ($) Net interest margin (%) On a sequential quarter basis, net interest income, our primary source of revenues, decreased $ 207 , 000 , or 1 . 3 % , to $ 16 . 2 million for the three months ended December 31 , 2023 , from $ 16 . 4 million for the three months ended September 30 , 2023 . The decrease in net interest income was primarily due to an increase in interest expense of $ 1 . 1 million, or 11 . 3 % , partially offset by an increase in interest income of $ 869 , 000 , or 3 . 4 % . The net interest margin was 2 . 64 % for the three months ended December 31 , 2023 , compared to 2 . 70 % for the three months ended September 30 , 2023 . The decrease in the Company’s net interest margin was primarily due to an increase in the average cost of interest - bearing liabilities, which was partially offset with an increase in the average yield on interest - earning assets . ($ in millions)

TOTAL LOANS 8 $1,995 $1,993 $2,007 $2,007 $2,017 4.23% 4.34% 4.49% 4.66% 4.73% 4.00% 4.20% 4.40% 4.60% 4.80% 5.00% 4Q2022 1Q2023 2Q2023 3Q2023 4Q2023 $1,900 $1,920 $1,940 $1,960 $1,980 $2,000 $2,020 $2,040 Average Loans Outstanding Average Loans Outstanding Average Loan Yield $1,989 $2,004 $2,016 $2,015 $2,027 4Q2022 1Q2023 2Q2023 3Q2023 4Q2023 $1,970 $1,980 $1,990 $2,000 $2,010 $2,020 $2,030 Period - end Loans Outstanding At December 31 , 2023 , total loans increased $ 35 . 9 million , or 1 . 8 % , to $ 2 . 0 billion from December 31 , 2022 . R esidential real estate loans, including home equity loans, increased $ 27 . 1 million, or 3 . 9 % , commercial real estate loans increased $ 10 . 4 million, or 1 . 0 % , while commercial and industrial loans decreased $ 2 . 4 million , or 1 . 1 % . ($ in millions)

COMMERCIAL AND INDUSTRIAL LOANS 9 $220 $218 $227 $213 $217 4Q2022 1Q2023 2Q2023 3Q2023 4Q2023 $205 $210 $215 $220 $225 $230 Total commercial and industrial (“C&I”) loans decreased $ 2 . 4 million, or 1 . 1 % , from $ 219 . 8 million at December 31 , 2022 , to $ 217 . 4 million at December 31 , 2023 . At December 31 , 2023 , total delinquent C&I loans totaled $ 28 , 000 , or 0 . 01 % , of total C&I loans . ($ in millions)

COMMERCIAL & INDUSTRIAL PORTFOLIO (1) 10 (1) % of total loans as of December 31, 2023 Manufacturing , 1.7% Sand and Gravel Mining , 1.1% Wholesale trade , 1.4% Educational Services, 0.8% Hotels , 0.1% Heavy and Civil Engineering Construction, 0.9% Specialty Trade, 0.6% All Other C&I, 4.0%

COMMERCIAL REAL ESTATE LOANS 11 $1,069 $1,080 $1,075 $1,080 $1,080 4Q2022 1Q2023 2Q2023 3Q2023 4Q2023 $1,062 $1,064 $1,066 $1,068 $1,070 $1,072 $1,074 $1,076 $1,078 $1,080 $1,082 Total commercial real estate (“CRE”) loans increased $ 10 . 4 million, or 1 . 0 % , to $ 1 . 1 billion from December 31 , 2022 to December 31 , 2023 . At December 31 , 2023 , total CRE delinquency was $ 1 . 3 million, or 0 . 12 % of total CRE loans . ($ in millions)

COMMERCIAL REAL ESTATE LOANS AND TOTAL OFFICE PORTFOLIO 12 (1) As of December 31, 2023 Adult Care/Assisted Living, 1.6% Apartment, 8.2% Auto Sales, 1.9% College/School , 1.2% Hotel, 2.2% Industrial/Warehouse , 9.0% Mixed - Use, 1.5% Office, 11.3% Other , 3.0% Residential Non - Owner , 2.5% Self - Storage , 1.6% Retail Shopping, 8.1% Student Housing , 1.2% Commercial Real Estate As a Percentage of Total Loans (1 ) Office 46% Office Medical 54% Total Office Portfolio As a Percentage of Total Office Loans (1)

RESIDENTIAL REAL ESTATE LOANS AND CONSUMER LOANS 13 $700 $707 $711 $720 $728 4Q2022 1Q2023 2Q2023 3Q2023 4Q2023 $685 $690 $695 $700 $705 $710 $715 $720 $725 $730 $735 Residential real estate loans , including home equity loans, and consumer loans increased $ 27 . 5 million , or 3 . 9 % , to $ 727 . 6 million, from December 31 , 2022 to December 31 , 2023 . At December 31 , 2023 , the Company serviced $ 72 . 7 million in loans sold to the secondary market, with servicing retained, which are not included on the Company’s balance sheet under residential real estate loans . At December 31 , 2023 , total delinquent residential real estate loans and consumer loans totaled $ 4 . 6 million, or 0 . 64 % of total residential real estate and consumer loans . ($ in millions)

INVESTMENT PORTFOLIO 14 The table below displays the investment portfolio as of December 31 , 2023 . At December 31 , 2023 , held - to - maturity (“HTM”) and available - for - sale (“AFS”) securities represented 57 % and 43 % , respectively, of the total investment portfolio’s amortized cost basis . Unrealized losses from the AFS securities portfolio totaled $ 29 . 2 million . The AFS unrealized losses were approximately 17 . 5 % of the total AFS amortized cost basis . As a percentage of Tier 1 capital, the AFS unrealized losses represented 11 . 6 % of Tier 1 capital and negatively impacted tangible common equity( 1 ) (“TCE”), a non - GAAP financial measure, by 0 . 8 % . Unrealized losses from the HTM securities portfolio totaled $ 35 . 7 million . The HTM unrealized losses were approximately 16 . 0 % of the total HTM amortized cost basis . If the HTM losses were included in capital, the losses would represent 14 . 2 % of Tier 1 capital and negatively impact TCE, a non - GAAP financial measure, by 1 . 0 % . Impact to TCE (2) Loss % of Tier 1 Capital (1) Loss as a % of Total Assets Loss as a % of Amortized Cost Basis Unrealized Loss Investment Fair Value % of Investment Portfolio’s Amortized Cost Basis Amortized Cost Basis At December 31, 2023 - 1.0% - 14.2% - 1.4% - 16.0% $(35.7) $ 187.7 57% $ 223.4 HTM - 0.8% - 11.6% - 1.1% - 17.5% $(29.2) $ 137.1 43% $ 166.3 AFS - 1.8% - 25.8% - 2.5% - 16.6% $(64.9) $ 324.8 100% $ 389.7 Total Investments (1) Tier 1 Capital represents Bank Tier 1 Capital as of December 31, 2023 (2) Impact to TCE is net of tax. TCE is a non - GAAP measure. See slides 29 - 31 for the related TCE calculation and a reconciliation of GAAP to non - GAAP financial measures .

TOTAL DEPOSITS 15 $1,818 $1,699 $1,623 $1,594 $1,532 4Q2022 1Q2023 2Q2023 3Q2023 4Q2023 $1,350 $1,400 $1,450 $1,500 $1,550 $1,600 $1,650 $1,700 $1,750 $1,800 $1,850 PERIOD - END CORE DEPOSITS At December 31 , 2023 , total deposits decreased $ 85 . 7 million, or 3 . 8 % , to $ 2 . 1 billion from December 31 , 2022 . Core deposits, which the Company defines as all deposits except time deposits, decreased $ 285 . 4 million, or 15 . 7 % , from $ 1 . 8 billion, or 81 . 5 % of total deposits, at December 31 , 2022 , to $ 1 . 5 billion, or 71 . 5 % of total deposits, at December 31 , 2023 . Time deposits increased $ 199 . 7 million, or 48 . 5 % , from December 31 , 2022 to December 31 , 2023 . At December 31 , 2023 and December 31 , 2022 , uninsured deposits represented 27 % and 31 % , of total deposits, respectively . $412 $458 $535 $583 $611 4Q2022 1Q2023 2Q2023 3Q2023 4Q2023 $- $100 $200 $300 $400 $500 $600 $700 PERIOD - END TIME DEPOSITS ($ in millions) (1) Includes $1.7 million in brokered deposits at June 30, 2023, September 30, 2023 and December 31, 2023 (1)

AVERAGE TOTAL DEPOSITS 16 $1,594 $1,564 $1,556 $1,559 $1,588 $664 $639 $591 $592 $589 0.39% 0.76% 1.13% 1.42% 1.60% 0.00% 0.20% 0.40% 0.60% 0.80% 1.00% 1.20% 1.40% 1.60% 1.80% 4Q2022 1Q2023 2Q2023 3Q2023 4Q2023 $500 $700 $900 $1,100 $1,300 $1,500 $1,700 $1,900 $2,100 Average Deposits and Rates Interest-bearing deposits Non-interest-bearing deposits Average deposit cost Average deposits, consisting of interest - bearing and non - interest bearing deposits, were $ 2 . 2 billion as of December 31 , 2023 , an increase of $ 26 . 0 million, or 1 . 2 % , from the linked quarter . Average cost of deposits increased 18 basis points, from 1 . 42 % for the quarter ended September 30 , 2023 to 1 . 60 % for the quarter ended December 31 , 2023 . ($ in millions)

HISTORICAL RATE PAID AND BETAS ON CORE AND TIME DEPOSITS 17 (1) Core deposit beta excludes non - interest bearing accounts 11% 15% 18% 19% 27% 0.52% 0.82% 1.00% 1.11% 1.54% 0.00% 0.25% 0.50% 0.75% 1.00% 1.25% 1.50% 1.75% 4Q2022 1Q2023 2Q2023 3Q2023 4Q2023 0% 5% 10% 15% 20% 25% 30% Core Deposit Beta Core Deposit Beta, cumulative Cost of Core Deposits (1) 8% 30% 48% 60% 65% 0.65% 1.71% 2.74% 3.46% 3.78% 0.00% 0.50% 1.00% 1.50% 2.00% 2.50% 3.00% 3.50% 4.00% 4.50% 4Q2022 1Q2023 2Q2023 3Q2023 4Q2023 0% 10% 20% 30% 40% 50% 60% 70% Time Deposit Beta Time Deposit Beta, cumulative Cost of Time Deposits Time deposit betas lagged early in the cycle The cumulative core and time deposit betas are calculated as the average increase in the rate paid on interest - bearing core and time deposits, respectively, at each period presented divided by the average incremental increase in the federal reserve rate. Core deposit betas lagged early in the cycle

AVERAGE CORE AND TIME DEPOSITS 18 $1,898 $1,775 $1,645 $1,588 $1,573 0.34% 0.53% 0.64% 0.70% 0.76% 0.00% 0.10% 0.20% 0.30% 0.40% 0.50% 0.60% 0.70% 0.80% $1,000 $1,100 $1,200 $1,300 $1,400 $1,500 $1,600 $1,700 $1,800 $1,900 $2,000 Average Core Deposits and Rates Average core deposits, including non - interest bearing deposits, decreased $ 14 . 7 million, or 0 . 9 % , from the linked quarter . Average time deposits were $ 603 . 9 million, an increase of $ 40 . 7 million, or 7 . 2 % , from the linked quarter . During the quarter - ended December 31 , 2023 , the average cost of core deposits, including non - interest bearing demand deposits, increased 6 basis points from the linked quarter, while the cost of time deposits increased 32 basis points for the same period . ($ in millions) $360 $428 $502 $563 $604 0.65% 1.71% 2.74% 3.46% 3.78% 0.25% 0.75% 1.25% 1.75% 2.25% 2.75% 3.25% 3.75% 4.25% $200 $250 $300 $350 $400 $450 $500 $550 $600 $650 Average Time Deposits and Rates

LOAN - TO - DEPOSIT RATIO 19 89% 93% 93% 93% 95% 4Q2022 1Q2023 2Q2023 3Q2023 4Q2023 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% Period - end Loan - to - Deposit Ratio 82% 79% 75% 73% 72% 18% 21% 25% 27% 28% 4Q2022 1Q2023 2Q2023 3Q2023 4Q2023 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Core Deposits and Time Deposits as a % of Total Deposits Core deposits/Total deposits Time deposits/Total deposits

WHOLESALE FUNDING 20 $62 $150 $148 $150 $156 4Q2022 1Q2023 2Q2023 3Q2023 4Q2023 $- $20 $40 $60 $80 $100 $120 $140 $160 $180 Wholesale Funding (Includes $20 million in Subordinated Debt) The Bank is considered to be well - capitalized as defined by regulators (See Slide 27 ) . The Bank’s Tier 1 Leverage Ratio to adjusted average assets was 9 . 62 % at December 31 , 2023 and 9 . 49 % at December 31 , 2022 . In addition , The Bank’s TCE Ratio ( 1 ) , a non - GAAP financial measure, exceeds the Federal Home Loan Bank of Boston (“FHLB”) requirements to continue to utilize the FHLB as a funding source . At December 31 , 2023 , total borrowings increased $ 94 . 3 million, or 151 . 5 % , from $ 62 . 2 million at December 31 , 2022 to $ 156 . 5 million . Short - term borrowings decreased $ 25 . 3 million, or 61 . 1 % , to $ 16 . 1 million , at December 31 , 2023 compared to $ 41 . 4 million at December 31 , 2022 . Long - term borrowings increased $ 119 . 5 million, from $ 1 . 2 million at December 31 , 2022 , to $ 120 . 6 million at December 31 , 2023 , to replace deposit attrition . Long - term borrowings consisted of $ 30 . 6 million outstanding with the FHLB and $ 90 . 0 million outstanding under the Federal Reserve Bank’s Bank Term Funding Program (“BTFP”) . At December 31 , 2023 , borrowings also consisted of $ 19 . 7 million in fixed - to - floating rate subordinated notes . (1) TCE is a non - GAAP measure. See slides 29 - 31 for the related TCE calculation and a reconciliation of GAAP to non - GAAP financial measures .

21 Net Available Amount in Use at December 31, 2023 Total Available (In millions) Internal Sources: $28.8 - $28.8 Cash and cash equivalents $130.8 - $130.8 Unpledged securities $46.7 - $46.7 Excess pledged securities External Sources: $535.6 $65.6 $601.2 FHLB $23.6 $90.0 $113.6 FRB Bank Term Funding Program $48.6 - $48.6 FRB Discount Window Other Unsecured: $25.0 - $25.0 Correspondent banks $839.1 $155.6 $994.7 Total Liquidity $574.9 Uninsured deposits 146% Liquidity/Total Uninsured Deposits The Company’s liquidity position remains strong with solid core deposit relationships, cash, unencumbered securities and access to diversified borrowing sources . On March 12 , 2023 , the Federal Reserve made available the BTFP, which enhances the ability of banks to borrow greater amounts against certain high - quality, unencumbered investments at par value . During the twelve months ended December 31 , 2023 , the Company advanced $ 90 . 0 million under the BTFP and had $ 23 . 6 million in availability under the BTFP as of December 31 , 2023 . At December 31 , 2023 , the Company had available borrowing capacity with the FHLB of $ 535 . 6 million, including its overnight Ideal Way Line of Credit . In addition, at December 31 , 2023 , the Company had available borrowing capacity of $ 48 . 6 million from the Federal Reserve Discount Window, with no outstanding borrowings . At December 31 , 2023 , the Company also had available borrowing capacity of $ 25 . 0 million from two unsecured credit lines with correspondent banks, with no outstanding borrowings . At December 31 , 2023 , the Company had $ 839 . 1 million in immediate liquidity compared to $ 574 . 9 million in uninsured deposits, or 26 . 8 % of total deposits, representing a coverage ratio of 146 % . Lastly, the Company has access to the brokered deposit market with approval from the Board of Directors to purchase brokered deposits in an amount not to exceed 10 % of total assets . At December 31 , 2023 , the Company had $ 1 . 7 million in brokered deposits included within time deposits on the balance sheet . LIQUIDITY

________ Source: SNL Financial as of June 30, 2023. Note: Total number of Westfield Bank branches shown includes the Big E seasonal branch and online deposit channel. Three Wes tfi eld branches are located in Hampshire County, MA and four Westfield branches are located in Hartford County, CT outside of Springfield MSA. DEPOSIT MARKET SHARE IN HAMPDEN COUNTY, MA AS OF JUNE 30, 2023 22 Total Deposit Rank 2023 Parent Company Name Deposits in Market ($000) Market Share # of Branches 1 PeoplesBank 2,271,591 16.96% 13 1,762,519 13.1% 20 3 Westfield Bank 1,878,809 14.03% 20 2 TD Bank 2,029,147 15.15 % 16 4 M&T Bank 1,143,383 8.54% 14 5 Berkshire Bank 1,142,092 8.53% 11 6 KeyBank 932,631 6.96% 7 7 Citizens Bank 557,490 4.16% 12 8 Monson Savings Bank 526,226 3.93% 4 9 Country Bank 514,307 3.84% 4 10 New Valley Bank & Trust 256,410 1.91% 3

ASSET QUALITY INDICATORS 23 4Q2023 3Q2023 2Q2023 1Q2023 4Q2022 $6.0M $5.6M $5.4M $3.0M $4.5M Total delinquent loans 0.30% 0.28% 0.27% 0.15% 0.22% Delinquent loans as a % of total loans $6.4M $6.3M $5.8M $5.8M $5.7M Nonperforming loans (NPL) 0.32% 0.31% 0.29% 0.29% 0.29% NPL as a % of total loans 0.25% 0.24% 0.22% 0.23% 0.22% NPL as a % of total assets 1.00% 0.99% 0.97% 0.95% 1.00% Allowance for credit losses % of total loans 316% 318% 341% 329% 350% Allowance for credit losses % of NPL $136K $78K ($25K) $1.9M $426K Net charge - offs (recoveries) 0.01% 0.00% 0.00% 0.09% 0.02% Net charge - offs (recoveries) as a % average loans During the three months ended December 31 , 2023 , the Company recorded net charge - offs of $ 136 , 000 compared to net charge - offs of $ 78 , 000 for the three months ended September 30 , 2023 . Nonperforming loans to total loans were 0 . 32 % at December 31 , 2023 compared to 0 . 29 % at December 31 , 2022 .

ASSET QUALITY 24 Management continues to remain attentive to any signs of deterioration in borrowers’ financial conditions and is proactive in taking the appropriate steps to mitigate risk . The allowance for credit losses as a percentage of total loans was 1 . 00 % at December 31 , 2023 , compared to 0 . 99 % at September 30 , 2023 . At December 31 , 2023 , the allowance for credit losses as a percentage of nonperforming loans was 315 . 6 % , compared to 317 . 6 % , at September 30 , 2023 . On January 1 , 2023 , the Company implemented the accounting rules for the measurement of Credit Losses on Financial Instruments (“CECL”) . The January 1 , 2023 , or “Day 1 ” tax - effected transitional impact to retained earnings was $ 9 , 000 due to the following : a decrease in the pooled credit reserve of $ 931 , 000 and the establishment of a reserve liability for unfunded commitments of $ 918 , 000 . Additionally, the allowance for credit losses includes $ 2 . 1 million in reserves related to purchase credit deteriorated (“PCD”) loans . For PCD loans, the allowance for credit losses recorded is recognized through a gross - up that increases the amortized cost basis of loans with a corresponding increase to the allowance for credit losses, and therefore results in no impact to shareholders' equity . December 31, 2023 September 30, 2023 ACL / Total Loan Segment Loans Outstanding (1) ACL (1) ACL / Total Loan Segment Loans Outstanding (1) ACL (1) 1.17% $ 217,447 $ 2,537 0.93% $ 212,577 $ 1,968 Commercial and industrial 1.40% 1,079,751 15,141 1.44% 1,080,361 15,573 Commercial real estate 0.35% 722,154 2,548 0.33% 713,782 2,389 Residential (2) 0.75% 5,472 41 0.83% 5,768 48 Consumer - - - - - - Unallocated 1.00% $ 2,024,824 $ 20,267 0.99% $ 2,012,488 $ 19,978 Total Loans (1) $ in thousands (2) Includes home equity loans and home equity lines of credit

ASSET QUALITY 25 4Q2023 3Q2023 2Q2023 1Q2023 4Q2022 ($ in Millions) $5.8 $12.0 $11.8 $12.8 $14.1 Special Mention - - - $ 8.0 $ 7.6 Special Mention - Hotel $5.8 $12.0 $11.8 $20.8 $21.7 Total Special Mention 0.3% 0.6% 0.6% 1.0% 1.1% % of Total Loans $33.7 $33.6 $37.7 $40.4 $42.3 Substandard 1.7% 1.7% 1.9% 2.0% 2.1% % of Total Loans $39.5 $45.6 $49.5 $61.2 $64.0 Total Watch List Loans 1.9% 2.3% 2.5% 3.1% 3.2% % of Total Loans At December 31 , 2023 , total Watch List loans were $ 39 . 5 million, or 1 . 9 % of total loans, representing a decrease of $ 24 . 5 million , or 38 . 3 % , from December 31 , 2022 .

CAPITAL MANAGEMENT 26 We are well - capitalized with excess capital. Ratio at December 31, 2022 Ratio at December 31, 2023 Consolidated 9.27% 9.40% Leverage Ratio 12.18% 12.59% Common Equity Tier 1 Ratio 12.18% 12.59% Tier 1 Capital Ratio 14.20% 14.67% Total Capital Ratio As of December 31 , 2023 , the Bank’s Tier 1 Leverage Ratio was 9 . 62 % . The Bank’s TCE ratio ( 1 ) , a non - GAAP financial measure, was 8 . 78 % after factoring in $ 21 . 7 million in net AOCI unrealized losses . If the HTM net unrealized losses of $ 25 . 6 million were factored in, the TCE ratio would decrease to 7 . 8 % . x From a regulatory standpoint, we are well - capitalized with excess capital . x We take a prudent approach to capital management . Well Capitalized Ratio at December 31, 2022 Ratio at December 31, 2023 Westfield Bank 5.0% 9.49% 9.62% Leverage Ratio 6.5% 12.48% 12.88% Common Equity Tier 1 Ratio 8.0% 12.48% 12.88% Tier 1 Capital Ratio 10.0% 13.50% 13.94% Total Capital Ratio (1) TCE is a non - GAAP measure. See slides 29 - 31 for the related TCE calculation and a reconciliation of GAAP to non - GAAP financial measures .

CAPITAL RETURN TO SHAREHOLDERS 27 # of Shares Year 2,189,276 2018 1,938,667 2019 1,391,496 2020 2,758,051 2021 720,975 2022 125,000 1Q - 2023 124,744 2Q - 2023 155,161 3Q - 2023 244,839 4Q - 2023 649,744 Total 2023: Annual Dividends per Share Year $0.16 2018 $0.20 2019 $0.20 2020 $0.20 2021 $0.24 2022 $0.07 1Q - 2023 $0.07 2Q - 2023 $0.07 3Q - 2023 $0.07 4Q - 2023 Share Repurchases Dividends On July 26 , 2022 , the Board of Directors authorized a stock repurchase plan (the “ 2022 Plan ”), pursuant to which the Company is authorized to repurchase up to 1 . 1 million shares, representing approximately 5 . 0 % of the Company’s outstanding common stock as of the time the 2022 Plan was announced . During the three months ended December 31 , 2023 , the Company repurchased 244 , 839 shares of common stock under the 2022 Plan, with an average price per share of $ 7 . 09 . During the twelve months ended December 31 , 2023 , the Company repurchased 649 , 744 shares of common stock under the 2022 Plan, with an average price per share of $ 7 . 20 . As of December 31 , 2023 , there were 406 , 600 shares of common stock available for repurchase under the 2022 Plan .

CAPITAL MANAGEMENT 28 $10.27 $10.50 $10.60 $10.53 $10.96 $9.61 $9.84 $9.94 $9.87 $10.30 Book Value per Share Tangible Book Value per Share (non - GAAP) (1) Book Value Tangible Book Value (non-GAAP) Book value per share increased $0.69, or 6.7%, from $10.27 at December 31, 2022 to $10.96 at December 31, 2023. Tangible book value per share, a non - GAAP measure, increased $0.69, or 7.2%, from $9.61 at December 31, 2022 to $10.30 at December 31, 2023. ( 1) Tangible book value is a non - GAAP measure. See slides 29 - 31 for the related tangible book value calculation and a reconcilia tion of GAAP to non - GAAP financial measures.

APPENDIX: NON - GAAP TO GAAP RECONCILIATION 29 Reconciliation of Non - GAAP to GAAP Financial Measures The Company believes that certain non - GAAP financial measures provide information to investors that is useful in understanding i ts financial condition. Because not all companies use the same calculation, this presentation may not be comparable to other similarly title d measures calculated by other companies. A reconciliation of these non - GAAP financial measures is provided below. 12/31/2023 9/30/2023 6/30/2023 3/31/2023 12/31/2022 Loans (no tax adjustment) 23,939$ 23,451$ 22,450$ 21,329$ 21,274$ Tax-equivalent adjustment 113 117 122 120 129 Loans (tax-equivalent basis) 24,052$ 23,568$ 22,572$ 21,449$ 21,403$ Securities (no tax adjustment) 2,094$ 2,033$ 2,094$ 2,149$ 2,174$ Tax-equivalent adjustment - - - - 1 Securities (tax-equivalent basis) 2,094$ 2,033$ 2,094$ 2,149$ 2,175$ Net interest income (no tax adjustment) 16,176$ 16,383$ 16,846$ 18,504$ 20,854$ Tax equivalent adjustment 113 117 122 120 130 Net interest income (tax-equivalent basis) 16,289$ 16,500$ 16,968$ 18,624$ 20,984$ Net interest income (no tax adjustment) 16,176$ 16,383$ 16,846$ 18,504$ 20,854$ Less: Purchase accounting adjustments 3 4 5 (62) 87 Prepayment penalties and fees 7 14 43 - 134 PPP Income 46 12 26 15 18 Adjusted net interest income (non-GAAP) 16,120$ 16,353$ 16,772$ 18,551$ 20,615$ Average interest-earning assets 2,427,112$ 2,402,987$ 2,405,077$ 2,393,504$ 2,401,676$ Average interest-earnings asset, excluding average PPP loans $ 2,425,923 $ 2,401,460 $ 2,403,076 $ 2,391,305 $ 2,399,297 Net interest margin (no tax adjustment) 2.64% 2.70% 2.81% 3.14% 3.44% Net interest margin, tax-equivalent 2.66% 2.72% 2.83% 3.16% 3.47% For the quarter ended (In thousands)

APPENDIX: NON - GAAP TO GAAP RECONCILIATION 30 Reconciliation of Non - GAAP to GAAP Financial Measures The Company believes that certain non - GAAP financial measures provide information to investors that is useful in understanding i ts financial condition. Because not all companies use the same calculation, this presentation may not be comparable to other similarly title d measures calculated by other companies. A reconciliation of these non - GAAP financial measures is provided below. 12/31/2023 9/30/2023 6/30/2023 3/31/2023 12/31/2022 Book Value per Share (GAAP) 10.96$ 10.53$ 10.60$ 10.50$ 10.27$ Non-GAAP adjustments: Goodwill (0.58) (0.57) (0.57) (0.56) (0.56) Core deposit intangible (0.08) (0.09) (0.09) (0.10) (0.10) Tangible Book Value per Share (non-GAAP) 10.30$ 9.87$ 9.94$ 9.84$ 9.61$ Total Bank Equity (GAAP) 242,780$ 234,612$ 240,041$ 238,887$ 233,882$ Non-GAAP adjustments: Goodwill (12,487) (12,487) (12,487) (12,487) (12,487) Core deposit intangible net of associated deferred tax (1,303) (1,370) (1,438) (1,505) (1,573) Tangible Capital (non-GAAP) 228,990$ 220,755$ 226,116$ 224,895$ 219,822$ Tangible Capital (non-GAAP) 228,990$ 220,755$ 226,116$ 224,895$ 219,822$ Unrealized losses on HTM securities net of tax (25,649) (34,622) (27,286) (25,825) (28,194) Adjusted Tangible Capital For Impact of Unrealized Losses on HTM Securities Net of Tax (non-GAAP) 203,341$ 186,133$ 198,830$ 199,070$ 191,628$ Common Equity Tier (CET) 1 Capital 250,734$ 249,441$ 249,340$ 247,996$ 244,864$ Unrealized losses on HTM securities net of tax (25,649) (34,622) (27,286) (25,825) (28,194) Unrealized losses on defined benefit plan net of tax - - - (1,079) (1,079) Adjusted CET 1 Capital For Impact of Net AFS Securities Losses (non-GAAP) 225,085$ 214,819$ 222,054$ 221,092$ 215,591$ Total Assets for Leverage Ratio (non-GAAP) 2,607,260$ 2,574,402$ 2,572,583$ 2,560,973$ 2,579,141$ Tier 1 Leverage Ratio 9.62% 9.69% 9.69% 9.68% 9.49% Tangible Common Equity (non-GAAP) =Tangible Capital (non-GAAP)/Total Assets for Leverage Ratio (non-GAAP) 8.78% 8.58% 8.79% 8.78% 8.52% Adjusted Tangible Common Equity for AFS Impact (non- GAAP) = Adjusted CET 1 Capital For Impact of Net AFS Securities Losses (non-GAAP)/Total Assets for Leverage Ratio (non-GAAP) 8.63% 8.34% 8.63% 8.63% 8.36% Adjusted Tangible Common Equity for HTM Impact (non- GAAP) = Adjusted Tangible Capital For Impact of Unrealized Losses on HTM Securities Net of Tax (non-GAAP)/Total Assets for Leverage Ratio) (non-GAAP) 7.80% 7.23% 7.73% 7.77% 7.43% For the quarter ended (In thousands)

APPENDIX: NON - GAAP TO GAAP RECONCILIATION 31 Reconciliation of Non - GAAP to GAAP Financial Measures The Company believes that certain non - GAAP financial measures provide information to investors that is useful in understanding i ts financial condition. Because not all companies use the same calculation, this presentation may not be comparable to other similarly title d measures calculated by other companies. A reconciliation of these non - GAAP financial measures is provided below. 12/31/2023 9/30/2023 6/30/2023 3/31/2023 12/31/2022 Income Before Income Taxes (GAAP) 3,619$ 5,523$ 3,467$ 6,975$ 12,354$ Provision for (reversal of) credit losses 486 354 420 (388) 150 PPP Income (46) (12) (26) (15) (18) Loss (gain) on defined benefit plan termination - - 1,143 - (2,807) Gain on bank-owned life insurance death benefit - (778) - - - Income Before Taxes, Provision, PPP Income, Defined Benefit Termination and Bank-Owned Life Insurance Death Benefit (non-GAAP) 4,059$ 5,087$ 5,004$ 6,572$ 9,679$ Efficiency Ratio: Non-interest Expense (GAAP) 14,785$ 14,118$ 14,551$ 14,896$ 14,003$ Non-Interest Expense for Adjusted Efficiency Ratio (non- GAAP) $ 14,785 $ 14,118 $ 14,551 $ 14,896 $ 14,003 Net Interest Income (GAAP) 16,176$ 16,383$ 16,846$ 18,504$ 20,854$ Non-Interest Income (GAAP) 2,714$ 3,612$ 1,592$ 2,979$ 5,653$ Non-GAAP adjustments: Unrealized (gains) losses on marketable equity securities 1 - - - (19) Gain on non-marketable equity investments - (238) - (352) (70) Loss on disposal of premises and equipment - 3 - - - Loss (gain) on defined benefit plan termination - - 1,143 - (2,807) Gain on bank-owned life insurance death benefit - (778) - - - Non-Interest Income for Adjusted Efficiency Ratio (non- GAAP) $ 2,715 $ 2,599 $ 2,735 $ 2,627 $ 2,757 Total Revenue for Adjusted Efficiency Ratio (non-GAAP) $ 18,891 $ 18,982 $ 19,581 $ 21,131 $ 23,611 Efficiency Ratio (GAAP) 78.27% 70.61% 78.92% 69.34% 52.83% Adjusted Efficiency Ratio (Non-interest Expense for Efficiency Ratio (non-GAAP)/Total Revenue for Efficiency Ratio (non-GAAP)) 78.26% 74.38% 74.31% 70.49% 59.31% For the quarter ended (In thousands)

WESTFIELD BANK “WHAT BETTER BANKING’S ALL ABOUT” James C. Hagan , President and Chief Executive Officer Guida R. Sajdak , Executive Vice President and Chief Financial Officer Meghan Hibner , First Vice President and Investor Relations Officer 32 141 Elm Street, Westfield, MA

Cover	Jan. 23, 2024
Cover [Abstract]
Document Type	8-K
Amendment Flag	false
Document Period End Date	Jan. 23, 2024
Entity File Number	001-16767
Entity Registrant Name	WESTERN NEW ENGLAND BANCORP, INC.
Entity Central Index Key	0001157647
Entity Tax Identification Number	73-1627673
Entity Incorporation, State or Country Code	MA
Entity Address, Address Line One	141 Elm Street
Entity Address, City or Town	Westfield
Entity Address, State or Province	MA
Entity Address, Postal Zip Code	01085
City Area Code	(413)
Local Phone Number	568-1911
Written Communications	false
Soliciting Material	false
Pre-commencement Tender Offer	false
Pre-commencement Issuer Tender Offer	false
Title of 12(b) Security	Common Stock, $0.01 par value per share
Trading Symbol	WNEB
Security Exchange Name	NASDAQ
Entity Emerging Growth Company	false