Digital Adoption Professionals Emerge as Key Players in AI Transformation, New WalkMe Survey Reveals
25 7월 2024 - 10:01PM
WalkMe (NASDAQ: WKME), a leading
provider of digital adoption solutions for effectively navigating
technology change, today announced the results of its annual DAP
Professionals Survey. The survey results highlighted the pivotal
role DAP professionals play in driving innovation and
transformation, notably in regard to integrating AI into daily
workflows.
Key Survey Highlights
- Widespread AI
Adoption: Nearly 60% of DAP professionals are utilizing AI
products or solutions in their daily tasks. AI is already impacting
digital adoption projects, making processes more efficient and
effective.
- Most Sought-after AI Use Cases for DAP
Professionals:
- Task Automation: 29.4%
- Streamlining Workflows: 28.3%
- Application Walkthroughs/Guided Tours: 21%
- AI Adoption Challenges: 38% of DAP
professionals report that less than a quarter of their organization
uses GenAI tools, and another 15% indicate no GenAI use within
their company. Roadblocks include lack of technical knowledge,
regulatory or security concerns, and insufficient change
management. This highlights a tremendous growth opportunity for DAP
professionals.
- Notable Upward Mobility: In North America, DAP
professionals see significant increases in salary as early as 1 to
2 years into their digital adoption career. The results show
potential for rapid advancement, with 68% of DAP professionals in
North America earning more than the median salary.
- In an effort to remove barriers to learning, all certification
exams within the Digital Adoption Institute (DAI) are now free of
charge for WalkMe customers. Learn more here.
- Remarkable Growth as a
Profession: Over 7,000 professionals currently include
WalkMe on their LinkedIn profiles, a 169% increase from 2020.
“As organizations face an imperative to tap into generative AI
technologies, DAP professionals play a vital role integrating AI
into enterprise workflows,” said Brittany Rolfe Hillard, VP
Customer Experience & Engagement at WalkMe. “This
recent survey highlights the adaptive nature of DAP professionals
and their crucial role in driving digital transformation across
industries.”
Access the full report here.
Join the Celebration
Nominations are now open for the 2024 DAPP100. The Top 100 DAP
Professionals list recognizes movers and shakers across industries
and geographies based on crowdsourced nominations and voting.
Vendor employees are not eligible. Nominate yourself or someone
else here.
- Friday, August 9 –
nominations close
- Monday, August 19 to Friday, September 6 –
open voting
- Tuesday, September
24 – DAPP100 winners announced
About WalkMeWalkMe
(WKME) pioneered the world’s leading Digital Adoption Platform,
enabling organizations to navigate the change brought on by
technology. Leveraging over a decade of experience, WalkMe’s
platform integrates generative AI to deliver proactive, accessible,
and actionable insights. Our context-aware solutions guide users
through any workflow, identifying and resolving digital friction to
ensure seamless execution of critical processes across all
departments. Trusted by global leaders like IBM, Nestlé,
ThermoFisher Scientific, and the U.S. Department of Defense, WalkMe
empowers organizations to maximize software ROI and drive
people-centric digital transformation. For more information, please
visit our website at: www.walkme.com
Special Note Regarding
Forward-Looking Statements:
This press release contains
forward-looking statements within the meaning of the Private
Securities Litigation Reform Act of 1995. We intend such
forward-looking statements to be covered by the safe harbor
provisions for forward-looking statements contained in Section 27A
of the Securities Act of 1933, as amended (the “Securities Act”)
and Section 21E of the Securities Exchange Act of 1934, as amended
(the “Exchange Act”). All statements contained in this press
release other than statements of historical fact, including,
without limitation, statements regarding the Company’s future
financial results, including revenue and non-GAAP operating loss
guidance, and expectations regarding the company’s operations and
future profitability are forward-looking statements. The words
“believe,” “may,” “will,” “estimate,” “potential,” “continue,”
“anticipate,” “intend,” “expect,” “could,” “would,” “project,”
“plan,” “target,” and similar expressions are intended to identify
forward-looking statements, though not all forward-looking
statements use these words or expressions. These forward-looking
statements are subject to risks, uncertainties and assumptions,
some of which are beyond our control. In addition, these
forward-looking statements reflect our current views with respect
to future events and are not a guarantee of future performance.
Actual outcomes may differ materially from the information
contained in the forward-looking statements as a result of a number
of factors, including, without limitation, the following: our
ability to manage our growth effectively, sustain our historical
growth rate in the future or achieve or maintain profitability; the
impact of adverse macro-economic changes on our business, financial
condition and results of operations; the growth and expansion of
the markets for our offerings and our ability to adapt and respond
effectively to evolving market conditions; our estimates of, and
future expectations regarding, our market opportunity; our ability
to keep pace with technological and competitive developments and
develop or otherwise introduce new products and solutions and
enhancements to our existing offerings; our ability to maintain the
interoperability of our offerings across devices, operating systems
and third-party applications and to maintain and expand our
relationships with third-party technology partners; the effects of
increased competition in our target markets and our ability to
compete effectively; our ability to attract and retain new
customers and to expand within our existing customer base; the
success of our sales and marketing operations, including our
ability to realize efficiencies and reduce customer acquisition
costs; our ability to meet the service-level commitments under our
customer agreements and the effects on our business if we are
unable to do so; our relationships with, and dependence on, various
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awareness of our brand; our ability to offer high quality customer
support; our ability to effectively develop and expand our
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prices of our offerings and the effects of pricing fluctuations;
the sustainability of, and fluctuations in, our gross margin; risks
related to our international operations and our ability to expand
our international business operations; the effects of currency
exchange rate fluctuations on our results of operations; challenges
and risks related to our sales to government entities; our ability
to consummate acquisitions at our historical rate and at acceptable
prices, to enter into other strategic transactions and
relationships, and to manage the risks related to these
transactions and arrangements; our ability to protect our
proprietary technology, or to obtain, maintain, protect and enforce
sufficiently broad intellectual property rights therein; our
ability to maintain the security and availability of our platform,
products and solutions; our ability to comply with current and
future legislation and governmental regulations to which we are
subject or may become subject in the future; changes in applicable
tax law, the stability of effective tax rates and adverse outcomes
resulting from examination of our income or other tax returns;
risks related to political, economic and security conditions in
Israel; the effects of unfavorable conditions in our industry or
the global economy or reductions in information technology
spending; factors that may affect the future trading prices of our
ordinary shares; and other risk factors set forth in the section
titled “Risk Factors” in our Annual Report on form 20-F filed with
the Securities and Exchange Commission on March 14, 2023, and other
documents filed with or furnished to the SEC. These statements
reflect management’s current expectations regarding future events
and operating performance and speak only as of the date of this
press release. You should not put undue reliance on any
forward-looking statements. Although we believe that the
expectations reflected in the forward-looking statements are
reasonable, we cannot guarantee that future results, levels of
activity, performance and events and circumstances reflected in the
forward-looking statements will be achieved or will occur. Except
as required by applicable law, we undertake no obligation to update
or revise publicly any forward-looking statements, whether as a
result of new information, future events or otherwise, after the
date on which the statements are made or to reflect the occurrence
of unanticipated events.
Media Contact:Melanie
Paschpress@walkme.com
Investor Contact:John
Streppainvestors@walkme.com
WalkMe (NASDAQ:WKME)
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