ISG to Evaluate Workday Ecosystem Providers
27 4월 2024 - 12:40AM
Business Wire
Upcoming ISG Provider Lens™ reports will
assess service providers that help enterprises adopt, customize and
maintain Workday's cloud-based products
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, has launched a research
study examining providers that help customers get the most out of
the Workday cloud-based enterprise management platform.
The study results will be published in two comprehensive ISG
Provider Lens™ reports, called Workday Ecosystem, scheduled to be
released in September. The geographically focused reports will
cover companies offering transformation consulting, implementation,
integration and managed services for Workday products.
Enterprise buyers will be able to use information from the
reports to evaluate their current vendor relationships, potential
new engagements and available offerings, while ISG advisors use the
information to recommend providers to the firm’s buy-side
clients.
Workday continues to emphasize product innovation, and is
leveraging AI and machine learning to enhance products such as
Workday Extend, which allows users to create custom applications
with low-code/no-code tools, and Workday Enterprise Management
Cloud, an ERP platform that combines HR, finance, resource planning
and analytics.
Enterprise customers of Workday are looking to providers to
advise on digital HCM transformation, implement Workday solutions,
fine-tune systems and optimize performance – all geared toward
enhancing overall user experience and reducing costs.
“Workday is recalibrating its partner ecosystem with an emphasis
on system integration to enhance the value of its platform, while
prioritizing industry-specific solutions,” said Aman Munglani,
senior director, ISG Provider Lens Research. “For their part,
Workday partners are shifting toward an engineering-led approach
that drives innovation and improves user experience."
ISG has distributed surveys to more than 55 Workday ecosystem
providers. Working in collaboration with ISG’s global advisors, the
research team will produce three quadrants representing the
Workday-related services the typical enterprise is buying, based on
ISG’s experience working with its clients. The three quadrants
are:
- Transformation Services, evaluating providers that help
enterprises transform their HR management systems using Workday
solutions, products and platforms. Providers must be able to help
clients determine the best approach for HCM and financial process
transformation and apply organizational change management to drive
business value.
- Deployment and Integration Services, assessing providers
specializing in implementing and integrating Workday product suites
using Workday-defined methodologies and software tools, and
demonstrating the ability to develop accelerators and components to
improve the efficiency and quality of implementations.
- Performance and Optimization Services, reviewing
providers that offer managed services to maintain and support
Workday products, and have the technical and operational ability to
support a broad range of applications and process improvements
through regular release management and platform
customizations.
Geographically focused reports from the study will cover the
global Workday ecosystem and examine products and services
available in the U.S. and Europe. ISG analysts Ashwin Gaidhani
(U.S.) and Gaurang Pagdi (Europe) will serve as authors of the
reports.
A list of identified providers and vendors and further details
on the study are available in this digital brochure. Companies not
listed as Workday-related service providers can contact ISG and ask
to be included in the study.
All 2024 ISG Provider Lens™ evaluations feature expanded
customer experience (CX) data that measures actual enterprise
experience with specific provider services and solutions, based on
ISG’s continuous CX research. Enterprise customers wishing to share
their experience about a specific provider or vendor are encouraged
to register here to receive a personalized survey URL. Participants
will receive a copy of this report in return for their
feedback.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Brazil,
the U.K., France, Benelux, Germany, Switzerland, the Nordics,
Australia and Singapore/Malaysia, with additional markets to be
added in the future. For more information about ISG Provider Lens
research, please visit this webpage.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI and automation, cloud and data analytics; sourcing
advisory; managed governance and risk services; network carrier
services; strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,600
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240426127901/en/
Press Contacts:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG +1 978-518-4520
isg@matternow.com
Information Services (NASDAQ:III)
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부터 4월(4) 2024 으로 5월(5) 2024
Information Services (NASDAQ:III)
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