Dell Opens First Solution Center in Americas

Dell today announced the opening of its first Solution Center in North and South America based in Round Rock to help customers test and validate their IT solutions while also helping lower IT investment risks. Dell Solution Centers will provide integrated design, test and validation of total industry solutions to help customers invest more in technology innovation to drive business value.

The Round Rock Solution Center is part of a global network of 22 planned Solution Centers providing extensive customer engagement capabilities and access to Dell technology and solutions experts. At these facilities, Dell experts will work with customers to help them make better use of their technology budgets so they can invest less on managing their infrastructure and more on technology innovation to grow their business. Through proof of concept testing in a controlled environment to ensure the solution will work in the customers’ environment and architectural design workshops based on the customers’ business needs, the Dell Solution Center provides customers and partners another resource to help solve technology challenges.

Dell employees at the Solution Center are focused on helping our customers apply Dell’s solutions against their specific industry and functional use-cases and requirements. The Solution Center will support IP development, IT architecture and engineering to support solution development and customer proof-of-concepts. In addition, the new Solution Center will play a leading role in data management, identifying solutions to meet the challenges caused by the explosive growth of data online.

Dell announced in early April it will spend $1 billion in FY12 to deliver leading solutions, services and cloud-based technologies to help customers capture the benefits of advanced computing. The Solution Center in Round Rock is part of the investment. Two Solution Centers have been opened this year, including Limerick, Ireland and Shanghai, People's Republic of China.

Quotes:

“The opening of the Round Rock Solution Center emphasizes Dell’s evolution to a services and solutions company, providing our customers with broad-based capabilities and expertise that will help them succeed. By working with customers directly at these next generation technology facilities, we are able to help them select, validate and expedite innovative solutions and systems that will help them meet their specific needs.” Steve Schuckenbrock, president of Dell Services.

“At our Round Rock Solution Center we will work with customers to help them make the most of Dell’s industry-focused solutions and domain knowledge with the benefit of reducing risk around solution deployment in their organization. This will enable our customers to better leverage their technology investments and focus more on driving business value.” Jan Uhrich, vice president, Services and Solutions Group, Dell Services.

About DELL

Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services that give them the power to do more. Dell Services develops and delivers a comprehensive suite of services and solutions in applications, business process, consulting, infrastructure and support to help customers succeed. Learn more at www.dell.com.

Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

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