AudioEye's combination of AI-driven automation
and expert human auditing results in a 67% reduction in valid
lawsuit claims compared to other industry solutions
TUCSON,
Ariz., Aug. 15, 2023 /PRNewswire/
-- AudioEye, Inc. (Nasdaq: AEYE), the
industry-leading enterprise SaaS accessibility company, today
shared findings from an analysis of over 900 known legal claims in
the accessibility industry, revealing that customers leveraging
AudioEye's complete digital accessibility solution are 67% less
likely to receive a valid lawsuit claim compared to other industry
solutions.
Lawsuits continue to run rampant in the accessibility space with
over 1,950 filed in the first half of 2023 alone. Each lawsuit
contains a number of specific claims made against the company being
sued. Valid claims are claims that can be reproduced and are found
to violate web accessibility guidelines (Web Content Accessibility
Guidelines Version 2.1, Level AA). Invalid claims, however, cannot
be replicated and typically fail in court.
"As we seek to build an accessible digital world, AudioEye
consistently reviews legal claims brought against companies to
identify common trends so we can improve our testing workflows,
remediation best practices, and technology," said Dominic Varacalli, Chief Operating Officer,
AudioEye. "We're proud to help our customers provide users with
disabilities accessible digital experiences, which is reflected by
having the lowest rate of valid claims in the industry."
Over the last four years, the number of web accessibility
lawsuits filed in federal court has increased between 12 and
14% annually. Lawsuits act as a key indicator of how well companies
are implementing digital accessibility programs that actually work
for disabled users. In analyzing publicly available lawsuit and
claim data in H1 2023, AudioEye found that:
- Companies with no solution in place are most susceptible to
accessibility claims: AudioEye found that 68% of claims were
found to be valid when a company had no solution in place while 56%
of claims against companies were valid with a solution in place,
including those that push for an at-source only approach.
- AudioEye has the lowest rate of valid claims in the
industry: In H1 2023, only 19% of claims brought against
AudioEye customers leveraging both automation and manual testing
were found to be valid. This represents the lowest valid claim rate
in the accessibility industry and is 67% lower than the industry
average.
- Lawsuits against AudioEye customers are
decreasing: In H1 2022 lawsuits against AudioEye customers
accounted for 3% of total lawsuits. In H1 2023, this number was
down to 1.9% of total lawsuits – representing a 37% reduction
year-over-year despite an increase in the total number of
industry-wide lawsuits.
Early this year in a precedent setting case, AudioEye
successfully defended its customer, Babylon Marine, in a
website accessibility case filed in New
York federal court, through legal support and the use of
cutting-edge technology, resulting in case dismissal for no
monetary settlement or other relief.
Methodology:
This study was conducted with a multi-sourced approach. The
AudioEye team accessed litigation data from reputable sources
including CourtHouse News Service and Docket Alarm. These platforms
provide valuable insights into legal cases and lawsuits, enabling
AudioEye to identify key industry trends and patterns. In addition
to available industry data, AudioEye reviewed lawsuit claims
against customers to determine the total number of valid and
invalid claims.
About AudioEye
AudioEye exists to ensure the digital
future we build is inclusive. By combining the latest AI automation
technology with guidance from certified experts and direct input
from the disability community, AudioEye helps ensure businesses of
all sizes — including over 103,000 customers like Samsung,
Calvin Klein, and Samsonite — are
accessible. Holding 23 US patents, AudioEye helps companies solve
every aspect of digital accessibility with flexible approaches that
best meet their needs — from finding and removing barriers to
navigating legal compliance, to ongoing training, monitoring and
upkeep. Join AudioEye on its mission to eradicate barriers to
digital access.
Investor Contact:
Tom
Colton or Luke Johnson
Gateway Investor Relations
AEYE@gateway-grp.com
949-574-3860
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SOURCE AudioEye, Inc.