According to Deloitte, 77% of high-performing organizations
cite agreement management as vital to their success
SAN
FRANCISCO, April 16, 2025 /PRNewswire/ -- Docusign
(NASDAQ: DOCU) today introduced the industry's first
purpose-built AI contract agent designed to accelerate workflows,
reduce risk, and achieve better outcomes across the entire
agreement lifecycle. Instead of contracts sitting in a queue
waiting for manual review, Docusign AI contract agents can analyze
agreements in seconds, flag risks, and surface issues requiring
human expertise — transforming administrative bottlenecks into
streamlined workflows that unlock opportunities for growth.
This breakthrough innovation builds on Docusign Intelligent
Agreement Management (IAM), which enables organizations to create,
commit to, and manage agreements through a single, integrated
platform.
As a new Deloitte study underscores, effective agreement
management isn't just a nice to have — it's a critical investment
for businesses. In fact, 77% of high-performing organizations
credit contract management, enhanced by AI, to their success.
"Every company wants to adopt AI, and contracts are a natural
place to start, given the inefficient workflows, unstructured data,
and lack of visibility," said Allan
Thygesen, CEO of Docusign. "With over two decades of
experience pioneering digital agreements, Docusign is uniquely
positioned to make AI contract adoption seamless, just as we did
with eSignature. Since launching the IAM platform last year, our
customers have realized immediate value. Now with AI contract
agents, we're taking a major leap forward, bringing automation to
the entire agreement management process."
AI Contract Agents: A Smarter Way to Manage Agreements
End-to-End
Today's businesses face growing pressure to move
faster, even as complexity and risk increase. Docusign AI contract
agents help meet that challenge by eliminating tedious, inefficient
work - hours spent searching, reviewing and comparing agreements.
Working seamlessly across IAM, these agents automate manual tasks,
accelerate key processes, and intelligently connect every step of
the agreement lifecycle to uncover new opportunities for
growth.
"This is the next evolution of intelligent agreement
management," says Dmitri Krakovsky,
Chief Product Officer at Docusign. "Our agents don't just answer
questions or summarize text — they leverage the full power of IAM
and its solutions to automate time-consuming, repetitive steps
across the entire agreement process, from search and review to
drafting and negotiation. We're amplifying what's already an
incredibly powerful platform to help businesses move faster and
more confidently."
The power of the IAM platform makes it possible for AI contract
agents to automate work throughout the agreement lifecycle — from
identifying the most urgent tasks and surfacing all related
agreements in Navigator, to recommending specific language updates
to ensure compliance. Cumbersome tasks that previously took days
will now happen in minutes, with AI handling the tedious minutiae
of agreement workflows while freeing teams to focus on more
strategic work. The first Docusign AI contract agents will
become available in the U.S. by the end of this year and will start
with a focus on procurement and sales workflows, where contract
delays and compliance risks can lead to costly disruptions.
Docusign Iris: Agreement AI with Purpose and
Precision
Behind every AI-powered Docusign IAM
capability is Docusign Iris, an AI engine powered by Docusign's
unparalleled expertise in contracts and agreements. Named for the
flower that symbolizes wisdom and trust, Iris selects the right
agreement AI models for specific use cases — from AI-Assisted
review for risk detection to customized insights for complex
business needs. This results in more reliable agreement-specific
extractions, deeper insights, and automation than generic LLMs can
deliver.
With the IAM platform, teams across Sales, Procurement, HR,
Legal, and more can streamline the entire agreement process –
backed by a strong ecosystem of partners, developers, and
customers. And these benefits will soon extend to the public
sector. Both Docusign eSignature and CLM are currently FedRAMP
Moderate and GovRAMP authorized, and Docusign plans to extend those
authorizations to the IAM platform later this year.
New IAM capabilities include:
Create agreements faster
- Agreement Prep - New tools for contract creation and
management with dynamic templates that pull in data
automatically.
- Agreement Desk - A collaboration space for sales,
procurement, and legal teams to track and manage agreement requests
and approvals.
- AI-Assisted Review - Beyond basic contract
summarization, risk assessment with language recommendations to
bring contracts into alignment with company policies.
Commit to agreements in a streamlined and secure way
- Workspaces - A secure, collaborative environment for
multi-step agreements like financial onboarding or healthcare
intake that keeps all stakeholders aligned with a single, organized
view.
- CLEAR Identity Verification - Docusign is partnering
with CLEAR to modernize identity verification in agreement
workflows. CLEAR's seamless integration with Docusign — the first
time their technology is being used for agreements — gives users a
seamless, secure verification experience that's as simple as
snapping a selfie.
Manage agreements with AI-driven insights and
tracking
- Custom Extractions - Navigator now supports AI-powered
custom extractions, making it possible for companies to customize
AI models to easily understand their own agreements at scale, with
just a few example contracts.
- Obligation Management - A new dashboard for tracking
contractual commitments, deadlines, and renewals, ensuring
businesses never miss a critical milestone.
To learn more about Docusign IAM, visit here.
About Docusign
Docusign brings agreements to life.
Nearly 1.7 million customers and more than a billion people in over
180 countries use Docusign solutions to accelerate the process of
doing business and simplify people's lives. With intelligent
agreement management, Docusign unleashes business-critical data
that is trapped inside of documents. Until now, these were
disconnected from business systems of record, costing businesses
time, money, and opportunity. Using Docusign's Intelligent
Agreement Management platform, companies can create, commit, and
manage agreements with solutions created by the #1 company in
e-signature and contract lifecycle management (CLM). For more
information visit http://www.docusign.com.
Media Relations
Docusign Corporate Communications
media@docusign.com
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SOURCE Docusign, Inc.
