TIDMESG

RNS Number : 7535W

eServGlobal Limited

31 January 2013

eServGlobal Limited

ABN 59 052 947 743

Financial report for the financial year ended 31 October 2012

Annual financial report

For the financial year ended

31 October 2012

Contents

 
                                               Page 
 Directors' report                                2 
 Auditor's independence declaration              15 
 Corporate governance statement                  16 
 Independent audit report                        24 
 Directors' declaration                          26 
 Consolidated statement of comprehensive 
  income                                         27 
 Consolidated statement of financial 
  position                                       28 
 Consolidated statement of changes in 
  equity                                         29 
 Consolidated statement of cash flows            30 
 Notes to the financial statements               31 
 Additional securities exchange information      78 
 

Directors' report

 
 The directors of eServGlobal Limited submit herewith 
  the financial report for the financial year ended 
  31 October 2012. 
 The names and particulars of the directors of the 
  company during or since the end of the financial 
  year are: 
 
 Name              Particulars 
----------------  ------------------------------------------------ 
 Richard Mathews   Non-executive Chairman. 
 
                    Richard is the Non-Executive Chairman 
                    and former Chief Executive Officer of 
                    eServGlobal. He has over 20 years' management 
                    experience in telecommunications, software 
                    and investment. He is a founding partner 
                    of MHB Holdings. Previously, Mr. Mathews 
                    was CEO of Mincom, Australia's largest 
                    enterprise software company, increasing 
                    the share price from $2.50 to $8.77 in 
                    a two-year period. He has also held the 
                    role of Senior Vice President, International 
                    at J.D. Edwards and is currently managing 
                    director of listed company RungePincockMinarco 
                    Limited. 
 
                    He holds a Bachelor of Commerce and a 
                    Bachelor of Science and is an Associate 
                    Chartered Accountant. 
 
                    Richard was appointed as a director in 
                    July 2009. 
 David Smart       Non-executive Director and Chairman of 
                    the Audit Committee. 
 
                    David held senior executive positions 
                    in large scale manufacturing and merchandising 
                    businesses for more than 20 years. This 
                    includes 13 years as Chief Financial 
                    Officer of Tubemakers of Australia Limited 
                    and Metal Manufactures Limited. He is 
                    a non-executive director of a listed 
                    company Saunders International Limited. 
 
                    David holds a Bachelor of Commerce and 
                    MBA from the University of New South 
                    Wales and is a Fellow of the Australian 
                    Society of Certified Practicing Accountants. 
 
                    David has been a member of the Board 
                    since July 2000. 
 François     Non-executive Director and Chairman of 
  Barrault          the Remuneration and Nomination Committee. 
 
                    François is the founder and chairman 
                    of FDB Partners, an investment and consulting 
                    firm that specializes in technology, 
                    renewable energy and publishing. He has 
                    previously served as CEO of BT Global 
                    services, President of BT International, 
                    and as a member of the board and the 
                    operating committee of BT Group PLC. 
 
                    His extensive experience includes key 
                    roles within Lucent Technologies such 
                    as President, Mobility International 
                    and President and CEO for the EMEA region. 
                    Prior to Lucent, he worked at Ascend 
                    Communications, where he held the position 
                    of Senior Vice President, International. 
                    He has also held executive positions 
                    within IBM, Computervision/Prime and 
                    Stratus and was co-founder and Chairman 
                    of the Board of Astria, an e-commerce 
                    software supplier. 
                    He holds a Master of Science (D.E.A) 
                    in Robotics/AI and an E.D.P in Engineering 
                    from the Ecole Centrale de Nantes. 
 
                    François has been a member of the 
                    Board since March 2003. 
 

Directors' report

 
 James Brooke      Non-executive Director. 
 
                    James is a Chartered Accountant with 
                    experience in strategic consulting, finance 
                    and investment. He is currently a fund 
                    manager at Henderson in the Henderson 
                    Volantis Small Cap Team with responsibility 
                    for active corporate engagement. He previously 
                    worked in the private equity industry 
                    for ten years, initially with 3i in the 
                    London buyout team and more recently 
                    as a venture capitalist with Quester 
                    where he specialized in IT services and 
                    telecommunications investments. Prior 
                    to this, he was with Deloitte's strategic 
                    consultancy business after having trained 
                    with them as a Chartered Accountant. 
 
                    He is a non-executive Director of Lochard 
                    Energy Group PLC and Renovo PLC. 
 
                    He holds a BA in Mathematics from Oxford 
                    University and an MSc in Telecommunications 
                    from University College London. 
 Craig Halliday    Executive Director. 
 
                    Craig is the Chief Executive Officer 
                    and Managing Director. 
 
                    Prior to eServGlobal, Craig served as 
                    Executive President of Field Operations 
                    (COO) at Mincom, where he achieved record-breaking 
                    growth in both revenues and profitability. 
                    He has worked in the high-tech industry 
                    as an executive and investor since 1996 
                    and has held senior roles including President 
                    of PeopleSoft Japan and various management 
                    positions within J.D. Edwards. 
 
                    Craig holds a Bachelor of Science from 
                    Edinburgh University and is a member 
                    of the Institute of Chartered Accountants 
                    in England and Wales. 
 Stephen Baldwin   Non-executive Director 
 
                    Stephen is a qualified chartered accountant 
                    with over 25 years of business experience. 
                    He commenced his career with Price Waterhouse 
                    and had a total of 10 years with the 
                    firm in three different countries. He 
                    was subsequently employed in the funds 
                    management industry for 12 years, initially 
                    with Hambro-Grantham and then with Colonial 
                    First State (where he was that group's 
                    Head of Private Equity from 2000 to 2006). 
                    He has extensive Board experience, primarily 
                    with unlisted companies but was also 
                    the sole executive director of a listed 
                    investment vehicle for a number of years. 
                    Other current roles include advising 
                    one of Australia's larger superannuation 
                    funds on their global private equity 
                    program. 
 
                    Stephen holds a Bachelor of Commerce 
                    (Honours) from the University of Cape 
                    Town and is a member of the Institute 
                    of Chartered Accountants of Australia. 
 
                    Stephen was appointed a director and 
                    a member of the Audit and Remuneration 
                    and Nomination Committees on 25 November 
                    2011. 
 

Directors' report

Directorships of other listed companies

Directorships of other listed companies held by Directors in the 3 years immediately before the end of the financial year are as follows:

 
 Name              Company                  Period of Directorship 
----------------  -----------------------  ------------------------- 
 Richard Mathews   RungePincockMinarco      28 August 2012 - Ongoing 
                    Limited 
 David Smart       Saunders International   22 October 2007 - 
                    Limited                  Ongoing 
 James Brooke      Lochard Energy           14 December 2010- 
                    Group plc                Ongoing 
                    Renovo plc               30 June 2011- Ongoing 
 
 
 Company Secretary 
 

Tom Rowe has served as Company Secretary of eServGlobal since 6 April 2011. He is a Corporate and Commercial Lawyer practising with Simpsons Solicitors with a specialty in corporate transactions, corporate governance and listed company secretarial practice. Mr Rowe holds a BA LLB (Hons) from the University of Adelaide and is an Associate of the Chartered Institute of Secretaries.

 
 Principal activities 
 
   eServGlobal Limited specializes in Mobile Money 
   solutions and Value-Added Services (VAS), to help 
   Mobile Service Providers increase their revenue 
   and gain and maintain customer ownership. eServGlobal 
   invests heavily in product development, using carrier-grade, 
   next-generation technology and aligning with the 
   requirements of more than 95 customers in over 50 
   countries. 
 
   For more than 25 years mobile, fixed, Internet and 
   telecom providers have used eServGlobal solutions 
   to lead and innovate in their local markets, leveraging 
   their core assets and their trusted agent and subscriber 
   relationships. 
 
   With 13 offices globally, eServGlobal provides full 
   "end-to-end" and "any account to any account" Mobile 
   Money Services and International Remittance Services. 
   eServGlobal's HomeSend solution is the only mobile-centric 
   international remittance hub to gain endorsement 
   from the GSM Association. 
 
   eServGlobal's Value-Added Services in promotions, 
   loyalty and messaging enable service providers to 
   engage with their subscribers in a personalized 
   and dynamic manner. 
 
   To reduce time-to market and to meet the needs of 
   operators and banks, eServGlobal provides multiple 
   licensing alternatives as well as SaaS-based products 
   and services. 
 

Directors' report

 
 Review of operations 
 This report is to be read in conjunction with other 
  reports issued contemporaneously. 
 
  The consolidated entity achieved sales revenue for 
  the year of $28.1million (four month period to 31 
  October 2011 $7.0 million). 
 
  The EBITDA loss was $8.7 million after non-recurring 
  costs of $2.9 million, foreign exchange losses of 
  $3.4 million and share based payments of $0.6 million 
  (four month period to 31 October 2011 EBITDA loss 
  $6.2 million after non-recurring costs of $0.2 million, 
  foreign exchange losses of $0.6 million and share 
  based payments of $0.3 million). The net result 
  of the consolidated entity for the year to 31 October 
  2012 was a loss after tax and minority interest 
  for the year of $15.7 million (four month period 
  to 31 October 2011 loss after tax and minority interest 
  $9.3 million). Loss per share was 8.0 cents (four 
  month period to 31 October 2011: loss per share: 
  4.7 cents). 
 
  The operating cash flow for the year was a net outflow 
  of $21.2 million. Total cash flow for the year was 
  a net outflow of $6.3 million. Cash at 31 October 
  2012 was $3.8 million. 
 Changes in state of affairs 
 There were no significant changes in the state of 
  affairs of the Group during the financial year. 
 
 Subsequent Events 
 
  The Company raised GBP3.740 million ($5.736 million) 
  through the placing (the "First Placing") of 17,807,815 
  new ordinary shares (the "First Placing Shares") 
  with institutional investors in the UK and approximately 
  GBP2.457 million ($3.768 million) by means of a 
  direct subscription for 11,700,000 new ordinary 
  shares (the "Subscription Shares") by investors 
  in Australia (the "Subscription"). The issue price 
  for the First Placing Shares and the Subscription 
  Shares (together the "New Shares") was 21 pence 
  ($0.32) per share. 
 
  The First Placing and Subscription resulted in the 
  issue of a total of 29,507,815 new ordinary fully 
  paid shares which represented 14.99 percent of the 
  current issued ordinary share capital of the Company. 
  Following completion of the First Placing and Subscription, 
  the Company had 226,355,521 ordinary shares in issue 
  (the "Enlarged Share Capital"). 
 
  The Company subsequently raised a further GBP4.765 
  million ($7.220 million) through the placing (the 
  "Second Placing") of 22,690,476 new ordinary shares 
  (the "Second Placing Shares") with institutional 
  investors in the UK. 
 
  The issue price for the Second Placing Shares was 
  also 21 pence ($0.32) per share. The Second Placing 
  Shares represented approximately 10 percent of the 
  Enlarged Share Capital. Following completion of 
  the First Placing, Subscription and Second Placing 
  the Company has 249,045,997 ordinary shares in issue. 
 
  The proceeds of the First Placing and Subscription 
  will strengthen the balance sheet, enhance the Company's 
  ability to compete for larger contracts and partnerships, 
  and will enable the Company to accelerate technology 
  development for HomeSend and mobile money services. 
  The proceeds of the Second Placing will accelerate 
  payment of the Company's $7.2 million outstanding 
  shareholder loans. On 29(th) January 2013 the Company 
  gave seven days irrevocable notice to the lenders 
  of its intention to repay these loans. 
 Future developments 
 Disclosure of information regarding likely developments 
  in the operations of the Group in future financial 
  years and the expected results of those operations 
  is likely to result in unreasonable prejudice to 
  the Group. Accordingly, this information has not 
  been disclosed in this report. 
 
 
 
 
 
 
 
 
 
 
 
 
 
                       Directors' report 
 Share options 
 
  eServGlobal Employee Share Option Plan 
  The company has an ownership-based remuneration 
  scheme for directors, key management personnel and 
  employees. In accordance with the provisions of 
  the scheme, directors and employees may be granted 
  options to acquire ordinary shares in the company. 
  The Board believes that the options scheme has a 
  significant role to play in motivating employees 
  to help ensure the continued performance of the 
  company. The exercise of any share options is not 
  dependant on any performance criteria, however, 
  is dependent on a period of service relative to 
  the vesting dates. 
 Share options granted to directors and senior management 
 During the financial year and up to the date of 
  this report the company granted 10,200,000 options 
  to the directors and senior management of the entity 
  (four months to 31 October 2011: nil). Further details 
  of the executive and employee share option plan 
  are disclosed in Note 6 to the financial statements. 
 

Details of unissued shares under option as at the date of this report are:

 
                   Number of              Exercise 
                  shares under  Class of   price of   Expiry date 
Issuing Entity       option      shares     option     of options 
---------------  -------------  --------  ---------  ------------- 
eServGlobal 
 Limited             1,500,000  Ordinary      $0.36  27 April 2017 
---------------  -------------  --------  ---------  ------------- 
eServGlobal 
 Limited             7,700,000  Ordinary      $0.36    14 May 2017 
---------------  -------------  --------  ---------  ------------- 
 

During the financial year and up to the date of this report, there were no options exercised.

 
 Indemnification of officers and auditors 
 During the financial year, the company paid a premium 
  in respect of a contract insuring the directors 
  of the company (as named above), the company secretary, 
  and all key management personnel officers of the 
  company and of any related body corporate against 
  any liability incurred as a director, secretary 
  or key management personnel officer to the extent 
  permitted by the Corporations Act 2001. The contract 
  of insurance prohibits disclosure of the nature 
  of the liability cover and the amount of the premium. 
 
  During the financial year the company agreed to 
  indemnify, to the extent permitted by the Corporations 
  Act, the directors, company secretary and chief 
  financial officer against any liability incurred 
  as an officer of the company. 
 
  The company has not otherwise, during or since the 
  financial year, indemnified or agreed to indemnify 
  an officer or auditor of the company or of any related 
  body corporate, against any liability incurred by 
  such an officer or auditor. 
 

Directors' attendance at Board and Committee meetings held during the financial year

 
                     Board of Directors     Audit Committee        Remuneration 
                                                                  and Nomination 
                                                                     Committee 
-----------------  ---------------------  -------------------  ------------------- 
    Directors        Held     Attended     Held(*)   Attended   Held(*)   Attended 
                      (*) 
-----------------  -------  ------------  --------  ---------  --------  --------- 
 David Smart          14         11           4         4          -         - 
-----------------  -------  ------------  --------  ---------  --------  --------- 
 François 
  Barrault            13         11           -         -          4         4 
-----------------  -------  ------------  --------  ---------  --------  --------- 
 Richard Mathews      13         12           -         -          -         - 
-----------------  -------  ------------  --------  ---------  --------  --------- 
 James Brooke         13         10           -         -          -         - 
-----------------  -------  ------------  --------  ---------  --------  --------- 
 Stephen Baldwin      12         12           4         4          4         4 
-----------------  -------  ------------  --------  ---------  --------  --------- 
 Craig Halliday       13         13           -         -          -         - 
-----------------  -------  ------------  --------  ---------  --------  --------- 
 

(*) Held during term of director's appointment to Board, Audit or Remuneration and Nomination Committees.

Board meetings held and attended by David Smart and Stephen Baldwin includes a special purpose committee comprised solely of those two directors.

Directors' report

Non-audit services

The directors are satisfied that the provision of non-audit services, during the financial year, by the auditor (or by another person or firm on the auditor's behalf) is compatible with the general standard of independence for auditors imposed by the Corporations Act 2001.

The audit committee, in conjunction with the Chief Financial Officer, assesses the provision of non-audit services by the auditors to ensure that the auditor independence requirements of the Corporations Act 2001 in relation to the audit are met.

Details of amounts paid or payable to the auditor for non-audit services provided during the financial year by the auditor are outlined in Note 7 to the financial statements.

Auditor's independence declaration

The auditor's independence declaration is included on page 15 of the financial report.

 
 Rounding off of amounts 
 The company is a company of the kind referred to 
  in ASIC Class Order 98/0100, dated 10 July 1998, 
  and in accordance with that Class Order, amounts 
  in the directors' report and the financial report 
  are rounded off to the nearest thousand dollars 
  unless otherwise indicated. 
 

Directors' report

 
 Remuneration Report 
 
 
 Determining remuneration policy for directors and 
  key management personnel, and its relationship to 
  eServGlobal's performance 
 
   The Company is listed on both the Australian Securities 
   Exchange and the London Stock Exchange (AIM). It 
   is an international group which is faced with all 
   of the market pressures that flow in such circumstances. 
   It must compete successfully with other international 
   organisations that are substantially larger and 
   which have the ability to draw on enormous resources. 
   Our employees are based in diverse parts of the 
   globe and regularly must travel to work in remote 
   locations. The remuneration policies must be appropriate 
   to these circumstances. 
 
   In determining the appropriate remuneration policies 
   for the Group, the Board believes that the salary 
   packages must be sufficient, in the international 
   marketplace in which the Group operates, to attract, 
   retain and motivate high calibre, hard working, 
   dedicated employees, who have the knowledge and 
   skills appropriate for the business. In this regard, 
   a component of the salary package for employees 
   is paid after the results of a financial year are 
   completed, and the entitlement is based primarily 
   on the results achieved by the Group. The Board's 
   broad policy is implemented through its Remuneration 
   and Nominations Committee. 
 

Director and key management personnel details

The following persons acted as directors of the Company and the Group during or since the end of the financial year:

   --      Richard Mathews (Non-executive Chairman) 
   --      David Smart (Non-executive director) 
   --      François Barrault (Non-executive director) 
   --      James Brooke (Non-executive director) 
   --      Craig Halliday (Chief Executive Officer and Managing Director) 
   --      Stephen Baldwin (Non-executive director, appointed 25 November 2011) 

The key management personnel of the Group for the financial year to 31 October 2012 were:

   --      Craig Halliday (Chief Executive Officer) 
   --      Stephen Blundell (Chief Financial Officer) 
   --      Remi Arame (Vice President Sales) 

-- Paolo Montessori (VP Mobile Money and appointed Chief Operating Officer since the end of the financial year)

Directors' report

Elements of director and key management personnel remuneration

Non-executive directors are paid directors' fees and, in the case of those who are Australian based, compulsory superannuation fund contributions are made on their behalf. The Board reviews the level of fees from time to time, and sets individual non-executive directors fees based on the levels of fees for comparable listed companies in the appropriate parts of the world. The non-executive directors are appointed by either the Board or shareholder vote and any appointment is subject to re-election on retirement required at Annual General Meetings.

The Chief Executive Officer (CEO) is remunerated on a salary package that includes a base salary, and health plan contributions and a substantial portion that is a variable component, which is dependent on agreed performance objectives. The variable component comprises elements relating to achievement of financial plan and specific business objectives. The CEO is a permanent employee with no fixed employment term and a notice period of six months required by either party.

The Chief Financial Officer (CFO) is remunerated on a salary package basis that includes a base salary, pension contributions and a portion that is a variable component which is dependent on agreed performance objectives. The variable component comprises elements relating to achievement of financial plan and specific business objectives. The CFO is a permanent employee with no fixed employment term and a notice period of six months required by either party.

The Vice President Sales is remunerated on a salary package that includes a base salary, a portion that is a variable component (which is dependent on agreed performance objectives relating to sales), pension contributions and various allowances such as housing and education. The Vice President Sales is a permanent employee with no fixed employment term and a notice period of thirty days required by either party.

The Chief Operating Officer (COO) is remunerated on a salary package basis that includes a base salary, pension contributions and a portion that is a variable component which is dependent on agreed performance objectives. The variable component comprises elements relating to achievement of financial plan and specific business objectives. The COO is a permanent employee with no fixed employment term and a notice period of three months required by either party.

Directors' report

 
 Elements of remuneration which are dependent on 
  company performance 
 The Board believes that it is critical that the 
  specified employees are driven by the financial 
  performance of eServGlobal and, as detailed below, 
  has structured key management personnel packages 
  so that a substantial portion of the variable component 
  of their packages is directly linked to financial 
  outcomes of eServGlobal. The targets are established 
  annually and are approved by the Board at the same 
  time as approval of the Group's business plan. The 
  two key measures of this are: annual revenue and 
  earnings before interest, tax, depreciation and 
  amortisation components. This component is confirmed 
  in conjunction with the completion of the financial 
  statements. The COO, Vice President of Sales and 
  CFO variable component is earned in full by reference 
  to the financial result of the company. The CEO 
  variable component is earned 50% on the financial 
  result of the company and 50% on strategic and stakeholder 
  management objectives. These targets are selected 
  to ensure alignment of shareholders' interests with 
  key management personnel remuneration. 
 

The tables below set out summary information about the Group's earnings and movements in shareholder wealth for the three years to June 2011, the four month period to 31 October 2011 and the year to 31 October 2012.

 
 
 
                       31 October   31 October   30 June    30 June    30 June 
                             2012         2011      2011       2010       2009 
                            $'000        $'000     $'000      $'000      $'000 
--------------------  -----------  -----------  --------  ---------  --------- 
 Revenue                   28,070        7,017    42,808     78,015    147,246 
 EBITDA                   (8,656)      (6,186)    52,173   (20,574)    (5,261) 
 Net (loss)/ profit 
  after tax              (15,589)      (9,258)    39,159   (32,286)   (34,525) 
--------------------  -----------  -----------  --------  ---------  --------- 
 
 
 
 
                            31 October   31 October   30 June   30 June   30 June 
                                  2012         2011      2011      2010      2009 
-------------------------  -----------  -----------  --------  --------  -------- 
 Share price at start 
  of year                       $0.520       $0.730    $0.600    $0.455    $0.820 
 Share price at end 
  of year                       $0.200       $0.520    $0.730    $0.600    $0.455 
 Interim dividend                    -                      -         -         - 
                                     -         12.1 
 Final dividend                                 cps         -         -         - 
                                     -         16.9 
 Capital distribution                           cps         -         -         - 
 Basic (loss)/earnings 
  per share                      (8.0)        (4.7)      19.8    (16.5)    (20.1) 
 Diluted (loss)/earnings 
  per share                      (8.0)        (4.7)      19.8    (16.5)    (20.1) 
-------------------------  -----------  -----------  --------  --------  -------- 
 

Directors' report

The directors and the group's key management personnel received, or will receive, the following amounts as compensation for their services as directors and key management personnel of the Group during the financial year:

 
                                                                Post          Share 
                                                             Employment       based 
                      Short-term employee benefits            benefits       payments 
---------------  --------------------------------------  -----------------  ---------  ------------  ----------  ------------- 
                                                                                                                   Percentage 
                                Bonus                                                                                  of 
                                (incl.                                                                            remuneration 
                               variable                    Super-annuation                                          related 
                   Salary        pay                                                    Termination                    to 
      2012          & fees    component)   Non-monetary                      Options      Benefits      Total     performance 
---------------  ----------  -----------  -------------  -----------------  ---------  ------------  ----------  ------------- 
                      $           $             $                $              $            $            $            % 
---------------  ----------  -----------  -------------  -----------------  ---------  ------------  ----------  ------------- 
 
 Non-executive 
  Directors 
 R Mathews          140,000            -              -             12,600          -             -     152,600              - 
 S Baldwin 
  (vi)               87,083            -              -                  -          -             -      87,083 
 F Barrault          82,004            -              -                  -          -             -      82,004              - 
 J Brooke                 -            -              -                  -          -             -           -              - 
  (i) 
 D Smart             85,000            -              -              7,650          -             -      92,650              - 
 Group's 
 Key Management 
 Personnel 
 R Arame 
  (ii) (iii)        253,849      194,579         41,762             35,429     73,058             -     598,677            45% 
 S Blundell 
  (ii) (iv)         246,077      108,493              -             13,772     73,058             -     441,400            41% 
 C Halliday 
  (ii) (v)          506,040      542,529         20,399                  -    144,508             -   1,213,476            57% 
 P Montessori 
  (ii) (iii) 
  (vii)             187,500       91,689              -                  -     18,678             -     297,867            37% 
 Total            1,587,553      937,290         62,161             69,451    309,302             -   2,965,757              - 
---------------  ----------  -----------  -------------  -----------------  ---------  ------------  ----------  ------------- 
 
   (i)     J Brooke has agreed that he receive no benefit for his services. 

(ii) Key management personnel are remunerated on a salary package basis that includes an appropriate portion that is a variable component which is dependent on company performance. Key management personnel had their variable pay components confirmed in conjunction with the completion of the financial statements. The variable components for key management personnel were confirmed on the achievement of customer orders or earnings before interest, tax, depreciation and amortisation targets established during the financial year.

   (iii)    Paid in Euros and subject to foreign exchange fluctuations at Group level. 
   (iv)   Paid in GBP and subject to foreign exchange fluctuations at Group level. 
   (v)    Paid in USD and subject to foreign exchange fluctuations at Group level. 
   (vi)   Appointed on 25 November 2011. 
   (vii)   Appointed on 6 February 2012. 

Directors' report

The directors and the group's key management personnel received the following amounts as compensation for their services as directors and key management personnel of the Group during the previous financial period:

 
                                                           Post           Share 
                      Short-term employee               Employment        based 
                            benefits                     benefits        payments 
-----------  -------------------------------------  -----------------  ----------  ------------  ------  ------------- 
                                                                                                           Percentage 
    Four                   Bonus                                                                               of 
   months                  (incl.                                                                         remuneration 
   to 31                  variable                    Super-annuation                                       related 
  October     Salary        pay                                                     Termination                to 
    2011       & fees    component)   Non-monetary                       Options      Benefits    Total   performance 
-----------  --------  ------------  -------------  -----------------  ----------  ------------  ------  ------------- 
                 $           $             $                $               $            $          $          % 
-----------  --------  ------------  -------------  -----------------  ----------  ------------  ------  ------------- 
 
 
 Non-executive 
  Directors 
 R Mathews           46,667         -        -    4,200         -    -    50,867     - 
 F Barrault          28,477         -        -        -         -    -    28,477     - 
 J Brooke                 -         -        -        -         -    -         -     - 
  (i) 
 A Eisen                  -         -        -        -         -    -         -     - 
  (i) (vi) 
 M Jeffries               -         -        -        -         -    -         -     - 
  (i) (vi) 
 D Smart             29,583         -        -    2,663         -    -    32,246     - 
 Group's 
  Key Management 
  Personnel 
 R Arame 
  (ii) (iii)        124,217    95,278   13,775   11,686    35,830    -   280,786   47% 
 S Blundell 
  (ii) (iv)          82,313    31,088        -    4,607    35,830    -   153,838   43% 
 C Halliday 
  (ii) (v)          160,250    54,799    6,147        -    35,830    -   257,026   35% 
 Total              471,507   181,165   19,922   23,156   107,490    -   803,240     - 
-----------------  --------  --------  -------  -------  --------  ---  --------  ---- 
 

(i) A Eisen, M Jeffries and J Brooke have agreed that they will receive no benefit for their services.

(ii) Key management personnel are remunerated on a salary package basis that includes an appropriate portion that is a variable component which is dependent on company performance. Key management personnel had their variable pay components confirmed in conjunction with the completion of the financial statements. The variable components for key management personnel were confirmed on the achievement of customer orders or earnings before interest, tax, depreciation and amortisation targets established during the period.

   (iii)            Paid in Euros and subject to foreign exchange fluctuations at Group level. 
   (iv)           Paid in GBP and subject to foreign exchange fluctuations at Group level. 
   (v)            Paid in USD and subject to foreign exchange fluctuations at Group level. 
   (vi)           Resigned on 24 October 2011. 
 
                      Directors' report 
 Directors' shareholdings 
 The following table sets out each director's relevant 
  interest in shares and options in shares of the 
  company or a related body corporate during the financial 
  year and as at the date of this report. 
 
 
            Directors                  Fully paid ordinary       Executive share 
                                             shares                  options 
-------------------------------  ----------------------------  ------------------ 
 David Smart                                           40,000                   - 
-------------------------------  ----------------------------  ------------------ 
                                                   62,005 (2) 
                                                7,272,727 (4) 
 Craig Halliday                                16,110,592 (1)           1,500,000 
-------------------------------  ----------------------------  ------------------ 
 François Barrault                               500,000                   - 
-------------------------------  ----------------------------  ------------------ 
                                               16,110,592 (1) 
 Richard Mathews                                  206,683 (2)                   - 
-------------------------------  ----------------------------  ------------------ 
 James Brooke(3)                                   35,153,419                   - 
-------------------------------  ----------------------------  ------------------ 
 Stephen Baldwin                                      932,600 
-------------------------------  ----------------------------  ------------------ 
 (1) Relevant interest in shares held by MHB Holdings 
  Pty Ltd. 
  (2) Relevant interest in shares held by Paua Pty 
  Ltd. 
  (3) Shares held by Henderson Global Investors Limited 
  of which James Brooke is a key management personnel. 
  (4) Shares held by National Nominees Limited 
 
 
 
 Share-based payments granted as compensation for 
  the current financial year 
 

During the financial year, the following share-based payment arrangements were in existence.

 
                                     Expiry    Exercise   Grant date 
 Options series        Grant date      date      price     fair value 
--------------------  ------------  --------  ---------  ------------ 
 Issued 7 March 
  2007 (i)               07-Mar-07      2012   $0.52146         $0.33 
--------------------  ------------  --------  ---------  ------------ 
 Issued 4 October 
  2007 (i)               04-Oct-07      2012   $0.80146         $0.44 
--------------------  ------------  --------  ---------  ------------ 
 Issued 11 February 
  2011 (i) (iii)         07-Mar-11      2016   $0.48146         $0.16 
--------------------  ------------  --------  ---------  ------------ 
 Issued 27 April 
  2012 (ii)              27-Apr-12      2017   $0.36000         $0.13 
--------------------  ------------  --------  ---------  ------------ 
 Issued 14 May 
  2012 (ii)              14-May-12      2017   $0.36000         $0.11 
--------------------  ------------  --------  ---------  ------------ 
 

(i) In accordance with the terms of the Employee Share Option Plan the options issued vest as to one-third on each of the first, second and third anniversary dates from the date of issue and expire five years from date of issue.

(ii) Options issued in these series vest fully on the second anniversary date from the date of issue and expire five years from the date of issue.

(iii) Options issued in this series were cancelled and replaced with options issued on 14 May 2012.

Value of options issued to directors and key management personnel

Key management personnel receiving options are entitled to the beneficial interest under the option only if they continue to be employed with the Group at the time the option vests. Any exposure in relation to the risk associated with the movement in the underlying share price rests with the key management personnel.

1,000,000 options held by the Managing Director were cancelled during the year. 2,000,000 options held by other key management personnel were cancelled and replaced with replacement options on 14 May 2012.

During the financial year no options were forfeited as a result of a condition required for vesting (other than continuing employment with the company) not being satisfied. No options vested during the year.

The following table discloses the options granted, exercised or lapsed during the financial year:

Directors' report

 
 Name                 Number      Value of           Value of         Value 
                  of options       options            options    of options 
                     granted       granted          exercised        lapsed 
                                    at the    at the exercise          (ii) 
                                grant date               date 
                                       (i) 
                                         $                  $             $ 
--------------  ------------  ------------  -----------------  ------------ 
 R Arame           1,000,000       106,940                  -             - 
--------------  ------------  ------------  -----------------  ------------ 
 S Blundell        1,000,000       106,940                  -             - 
--------------  ------------  ------------  -----------------  ------------ 
 P Montessori        750,000        80,205                  -             - 
--------------  ------------  ------------  -----------------  ------------ 
 C Halliday        1,500,000       190,845                  -             - 
--------------  ------------  ------------  -----------------  ------------ 
 

(i) The value of options granted during the period is recognised in compensation over the vesting period of the grant, in accordance with the Australian Accounting Standards.

(ii) The value of options lapsing during the period due to the failure to satisfy a vesting condition is determined assuming the vesting condition has been satisfied.

 
 Signed in accordance with a resolution of the directors 
  made pursuant to s.298 (2) of the Corporations Act 
  2001. 
 
  On behalf of the Board 
 
 
 
 
 
   Richard Mathews 
   Chairman 
 30 January 2013 
 
 
   Deloitte Touche Tohmatsu 
    ABN 74 490 121 060 
 
    Grosvenor Place 
    225 George Street 
    Sydney NSW 2000 
    PO Box N250 Grosvenor Place 
    Sydney NSW 1217 Australia 
 
    DX 10307SSE 
    Tel: +61 (0) 2 9322 7000 
    Fax: +61 (0) 2 9322 7001 
    www.deloitte.com.au 
 

30 January 2013

The Board of Directors

eServGlobal Limited

c/- Simpsons Solicitors

Level 2, Pier 8/9

23 Hickson Road,

Millers Point NSW 2000

Dear Board Members

eServGlobal Limited

In accordance with section 307C of the Corporations Act 2001, I am pleased to provide the following declaration of independence to the directors of eServGlobal Limited.

As lead audit partner for the audit of the financial statements of eServGlobal Limited for the financial year ended 31 October 2012, I declare that to the best of my knowledge and belief, there have been no contraventions of:

(i) the auditor independence requirements of the Corporations Act 2001 in relation to the audit; and

(ii) any applicable code of professional conduct in relation to the audit.

Yours faithfully

DELOITTE TOUCHE TOHMATSU

Weng W Ching

Partner

Chartered Accountants

Corporate governance statement

The eServGlobal Limited board is responsible for establishing the corporate governance framework of the group having regard to the ASX Corporate Governance Council (CGC) published guidelines as well as its corporate governance principles and recommendations. eServGlobal is also required to comply with, inter alia, the Corporations Act 2001 (Cwth), the ASX Listing Rules and the London Stock Exchange AIM Rules for Companies. The table below and accompanying statement outlines the main corporate governance practices of eServGlobal during the financial year and the extent of eServGlobal's compliance with the CGC's recommendations as at the date of this report.

 
         Recommendation                                                 Comply 
   ----  -------------------------------------------------------------  ------- 
                      Principle 1 - Lay solid foundations for 
                              management and oversight 
                  1.1   Companies should establish the functions 
                        reserved to the board and those delegated 
                         to senior executives and disclose those 
                                        functions. 
                    1.2   Companies should disclose the process 
                         for evaluating the performance of senior 
                                       executives. 
     1.3   Companies should provide the information                         * 
                           indicated in the Guide to reporting 
                                     on Principle 1. 
 
          Recommendation                                                 Comply 
   ----  -------------------------------------------------------------  ------- 
                     Principle 2 - Structure the board to add 
                                       value 
     2.1   A majority of the board should be independent                    x 
                                        directors. 
     2.2   The chair should be an independent director.                     x 
                   2.3   The roles of chair and chief executive 
                          officer (CEO) should not be exercised 
                                 by the same individual. 
                   2.4   The board should establish a nomination 
                                        committee. 
                    2.5   Companies should disclose the process 
                          for evaluating the performance of the 
                           board, its committees and individual 
                                        directors. 
     2.6   Companies should provide the information                         * 
                           indicated in the Guide to reporting 
                                     on Principle 2. 
 
          Recommendation                                                 Comply 
   ----  -------------------------------------------------------------  ------- 
                   Principle 3 - Promote ethical and responsible 
                                  decision-making 
                    3.1   Companies should establish a code of 
                        conduct and disclose the code or a summary 
                                    of the code as to: 
                *    The practices necessary to maintain confidence in the 
                                      company's integrity; 
 
 
                  *    The practices necessary to take into account their 
                      legal obligations and the reasonable expectations of 
                                    their stakeholders; and 
 
 
                 *    The responsibility and accountability of individuals 
                      for reporting and investigating reports of unethical 
                                           practices. 
     3.2   Companies should establish a policy                              x 
                          concerning diversity and disclose the 
                           policy or a summary of that policy. 
                          The policy should include requirements 
                          for the board to establish measurable 
                        objectives for achieving gender diversity 
                          for the board to assess annually both 
                       the objectives and the progress in achieving 
                                          them. 
     3.3   Companies should disclose in each annual                         x 
                           report the measurable objectives for 
                          achieving gender diversity set by the 
                          board in accordance with the diversity 
                          policy and progress towards achieving 
                                          them. 
                  3.4   Companies should disclose in each annual 
                         report the proportion of women employees 
                           in the whole organisation, women in 
                           senior executive positions and women 
                                      on the board. 
                  3.5   Companies should provide the information 
                           indicated in the Guide to reporting 
                                     on Principle 3. 
 
 
 
 
 
                                     Corporate governance statement 
   ----  -------------------------------------------------------------  ------- 
          Recommendation                                                 Comply 
   ----  -------------------------------------------------------------  ------- 
                  Principle 4 - Safeguard integrity in financial 
                                     reporting 
                     4.1   The board should establish an audit 
                                        committee. 
     4.2   The audit committee should be structured                         * 
                                       so that it: 
                      *    Consists only of non-executive Directors. 
 
 
                   *    Consists of a majority of independent Directors. 
 
 
                 *    Is chaired by an independent chair, who is not chair 
                                         of the board. 
 
 
                             *    Has at least three members. 
                  4.3   The audit committee should have a formal 
                                         charter. 
     4.4   Companies should provide the information                         * 
                           indicated in the Guide to reporting 
                                     on Principle 4. 
          Recommendation                                                 Comply 
   ----  -------------------------------------------------------------  ------- 
                 Principle 5 - Make timely and balanced disclosure 
                 5.1   Companies should establish written policies 
                          designed to ensure compliance with ASX 
                           listing rule disclosure requirements 
                         and to ensure accountability at a senior 
                           executive level for that compliance 
                         and disclose those policies or a summary 
                                    of those policies. 
                  5.2   Companies should provide the information 
                           indicated in the Guide to reporting 
                                     on Principle 5. 
          Recommendation                                                 Comply 
   ----  -------------------------------------------------------------  ------- 
                 Principle 6 - Respect the rights of shareholders 
                  6.1   Companies should design a communications 
                       policy for promoting effective communication 
                         with shareholders and encouraging their 
                          participation at general meetings and 
                          disclose their policy or a summary of 
                                       that policy. 
                  6.2   Companies should provide the information 
                           indicated in the Guide to reporting 
                                     on Principle 6. 
          Recommendation                                                 Comply 
   ----  -------------------------------------------------------------  ------- 
                      Principle 7 - Recognise and manage risk 
     7.1   Companies should establish policies                              * 
                           for the oversight and management of 
                           material business risks and disclose 
                               a summary of those policies. 
                     7.2   The board should require management 
                       to design and implement the risk management 
                          and internal control system to manage 
                          the Company's material business risks 
                         and report to it on whether those risks 
                         are being managed effectively. The board 
                           should disclose that management has 
                          reported to it as to the effectiveness 
                       of the Company's management of its material 
                                     business risks. 
                    7.3   The board should disclose whether it 
                           has received assurance from the CEO 
                         [or equivalent] and the Chief Financial 
                          Officer (CFO) [or equivalent] that the 
                         declaration provided in accordance with 
                           section 295A of the Corporations Act 
                           is founded on a sound system of risk 
                           management and internal control and 
                         that the system is operating effectively 
                           in all material respects in relation 
                              to financial reporting risks. 
                  7.4   Companies should provide the information 
                           indicated in the Guide to reporting 
                                     on Principle 7. 
          Recommendation                                                 Comply 
   ----  -------------------------------------------------------------  ------- 
                  Principle 8 - Remunerate fairly and responsibly 
                  8.1   The board should establish a remuneration 
                                        committee. 
     8.2   The remuneration committee should be                             * 
                                  structured so that it: 
                   *    Consists of a majority of independent Directors. 
 
 
                         *    Is chaired by an independent chair. 
 
 
                             *    Has at least three members. 
                    8.3   Companies should clearly distinguish 
                        the structure of non-executive directors' 
                           remuneration from that of executive 
                             directors and senior executives. 
     8.4   Companies should provide the information                         * 
                           indicated in the Guide to reporting 
                                     on Principle 8. 
 
                 * indicates partial compliance. Refer to further 
                                  details below. 
 
 
                          Corporate governance statement 
 
                Principle 1. Lay solid foundations for management 
                                  and oversight 
 1.1 Companies should establish the functions reserved 
  to the board and those delegated to senior executives 
  and disclose those functions. 
  The primary responsibilities of eServGlobal's board 
   include: 
    *    the establishment of long term goals of the company 
         and strategic plans to achieve those goals; 
 
 
    *    the review and adoption of the annual business plan 
         and budgets for the financial performance of the 
         company and monitoring the results on a monthly 
         basis; 
 
 
    *    the appointment of the Chief Executive Officer; 
 
 
    *    ensuring that the company has implemented adequate 
         systems of internal control together with appropriate 
         monitoring of compliance activities; and 
 
 
    *    the approval of the annual and half-yearly financial 
         statements and reports. 
 
 
 
   The board meets on a regular basis, on average at 
   least once monthly, to review the performance of 
   the company against its goals, both financial and 
   non-financial. In normal circumstances, prior to 
   the scheduled monthly board meetings, each board 
   member is provided with a formal board package containing 
   appropriate management and financial reports. 
   The responsibilities of senior management including 
   the Chief Executive Officer are contained in letters 
   of appointment and job descriptions given to each 
   executive on appointment and updated at least annually 
   or as required. 
   The primary responsibilities of senior management 
   are to: 
   (i) Achieve the annual business plan and budget 
   (ii) Ensure the highest standards of quality and 
   service are delivered to customers 
   (iii) Ensure that employees are supported, developed 
   and rewarded to the appropriate professional standards 
   (iv) Ensure that the company continues to produce 
   innovative technology and leading products 
   Decision making in respect of the functions reserved 
   for the board and those delegated to management 
   is in accordance with a delegation of authority 
   policy and procedures adopted by the board. 
 1.2 Companies should disclose the process for evaluating 
  the performance of senior executives. 
 The performance of all senior executives is reviewed 
  at least once a year by the Chief Executive Officer, 
  in conjunction with the full board. They are assessed 
  against personal and company key performance indicators 
  established at the start of each calendar year for 
  each individual. For more detail, refer to the Remuneration 
  Report. 
 
 
 1.3 Companies should provide the information indicated 
  in the Guide to reporting on Principle 1. 
 A performance evaluation for each senior executive 
  has taken place in the reporting period in line 
  with the process disclosed. A statement covering 
  the primary responsibilities of the board is set 
  out in 1.1 above. A statement covering the primary 
  responsibilities of the senior management is set 
  out in 1.1 above. A copy of the board charter is 
  not publicly available. 
                Corporate governance statement 
 
         Principle 2. Structure the board to add value 
       2.1 A majority of the board should be independent 
                           directors. 
      The eServGlobal board consists of five non-executive 
       directors and one executive director. David Smart, 
      Stephen Baldwin and Francois Barrault are considered 
        to be independent directors. Richard Mathews and 
       James Brooke are not considered to be independent 
  by virtue of being associated with substantial shareholders 
        of the company. Craig Halliday is not considered 
        independent as he is the Chief Executive Officer 
        of the company and associated with a substantial 
        shareholder of the Company. As such, a majority 
        of the board are not independent directors. The 
  board is composed equally of independent and non-independent 
        directors. The board believes the composition is 
       appropriate at the present stage and will continue 
              to review this on an ongoing basis. 
        2.2 The chair should be an independent director. 
     Richard Mathews is the former Chief Executive Officer 
        of the Company and stepped into the position of 
       Chairman of the Board in 2010. While this movement 
       resulted in a chairman who is not independent, the 
    company believes that a chairman with a strong knowledge 
      of the company's operations is in the best interests 
                 of the company at this stage. 
       2.3 The roles of chair and chief executive officer 
        should not be exercised by the same individual. 
      Richard Mathews is the company's Chairman and Craig 
            Halliday is the Chief Executive Officer. 
       2.4 A nomination committee should be established. 
   The Company has established a Remuneration and Nomination 
     Committee. The members of this Committee are Francois 
      Barrault and Stephen Baldwin. Many of the functions 
       of the Remuneration and Nomination Committee were 
      also carried out in conjunction with the full board. 
    2.5 Companies should disclose the process for evaluating 
        the performance of the board, its committees and 
                     individual directors. 
     The eServGlobal chairman undertakes an annual informal 
        evaluation process in reviewing the performance 
                  of directors and the board. 
     2.6 Companies should provide the information indicated 
            in the Guide to reporting on Principle 2 
       A description of the skills and experience of each 
        director is contained in the Directors' Report. 
    The names of the directors considered to be independent 
                  are specified in 2.1 above. 
 Directors are able to take independent professional 
  advice at the expense of the company, with the prior 
  agreement of the chairman. 
 
  The period of office held by each director is specified 
  in the Directors' Report. 
 
  An evaluation of the board of directors did take 
  place during the reporting period as described at 
  2.5 above. 
 
  New directors are selected by and voted on by the 
  board. The board does not have a formal policy for 
  the nomination and appointment of directors but 
  considers the position on merit on a case by case 
  basis. Any director appointed by the board must 
  retire at the next Annual General Meeting of the 
  company but may submit himself/herself for re-election. 
  Further, each year, a third of directors retire 
  by rotation and are subject to re-election by shareholders 
  at the Annual General Meeting. 
  A copy of the Remuneration and Nomination Committee 
  charter is not publicly available. 
 
 
                 Corporate governance statement 
 
   Principle 3. Promote ethical and responsible decision-making 
  3.1 Companies should establish a code of conduct 
   and disclose the code or a summary of the code as 
   to: 
    *    the practices necessary to maintain confidence in the 
         company's integrity; 
 
 
    *    the practices necessary to take into account their 
         legal obligations and the reasonable expectations of 
         their stakeholders; and 
 
 
    *    the responsibility and accountability of individuals 
         for reporting and investigating reports of unethical 
         practices. 
 
 
   eServGlobal Limited's policies contain a formal 
   code of ethics that applies to all directors and 
   employees, who are expected to maintain a high standard 
   of conduct and work performance, and observe standards 
   of equity and fairness in dealing with others. The 
   detailed policies and procedures encapsulate the 
   company's ethical standards. 
   The code of ethics is available on the company's 
   website www.eservglobal.com. 
   3.2 Companies should establish a policy concerning 
   diversity and disclose the policy or a summary of 
   that policy. The policy should include requirements 
   for the board to establish measurable objectives 
   for achieving gender diversity for the board to 
   assess annually both the objectives and the progress 
   in achieving them. 
   The company has not established a policy concerning 
   diversity. 
   3.3 Companies should disclose in each annual report 
   the measurable objectives for achieving gender diversity 
   set by the board in accordance with the diversity 
   policy and progress towards achieving them. 
   The company has not established measurable objectives 
   for achieving gender diversity 
   3.4 Companies should disclose in each annual report 
   the proportion of women employees in the whole organisation, 
   women in senior executive positions and women on 
   the board. 
   The proportion of women within the organisation 
   is: 23% 
   Women within whole organisation: 46 
   Women in senior executive positions: 22% 
   Women on the board: none 
   3.5 Companies should provide the information indicated 
   in the Guide to reporting on Principle 3. 
   The company's business operations are conducted 
   worldwide, and its Code of Ethics has been designed 
   to accommodate the business operations of all the 
   countries in which the company operates. The Code 
   of Ethics complies with Principle 3.1. 
 
 

Corporate governance statement

 
 
 Principle 4. Safeguard integrity in financial reporting 
 4.1 The board should establish an audit committee. 
 
  The company has established an Audit Committee. 
  4.2 The audit committee should be structured so 
  that it: 
   *    consists only of non-executive directors. 
 
 
   *    consists of a majority of independent directors. 
 
 
   *    is chaired by an independent chair, who is not chair 
        of the board. 
 
 
   *    has at least three members. 
 
 
 
  The Audit Committee comprised David Smart and Stephen 
  Baldwin. All members of the Audit Committee are 
  qualified and experienced accountants. David Smart 
  and Stephen Baldwin are considered to be independent 
  directors. Despite not having at least three members, 
  the board believes that the Audit Committee is of 
  an appropriate size for the company. 
 
  4.3 The audit committee should have a formal charter. 
 
  The company has adopted an Audit Committee charter. 
 
  4.4 Companies should provide the information indicated 
  in the Guide to reporting on Principle 4 
 
  The names and qualifications of the audit committee 
  members and the number of meetings of the audit 
  committee are contained in the Directors' Report. 
 
  The Audit Committee charter is not publicly available 
  on the company's website. 
 
  The Audit Committee meets with and receives regular 
  reports from the external auditors concerning any 
  matters that arise in connection with the performance 
  of their role, including the adequacy of internal 
  controls. 
 
  In conjunction with the auditors, the Audit Committee 
  monitors the term of the external audit engagement 
  partner and ensures that the regulatory limit for 
  such term is not exceeded. At the completion of 
  the term, or earlier in some circumstances, the 
  auditor nominates a replacement engagement partner. 
  The Audit Committee interviews the nominee to assess 
  relevant prior experience, potential conflicts of 
  interest and general suitability for the role. If 
  the nominee is deemed suitable, the Audit Committee 
  reports to the board on its recommendation. 
 Principle 5. Make timely and balanced disclosure 
 5.1 Companies should establish written policies 
  designed to ensure compliance with ASX listing rule 
  disclosure requirements and to ensure accountability 
  at a senior executive level for that compliance 
  and disclose those policies or a summary of those 
  policies. 
 
  The eServGlobal board, Company Secretary and senior 
  management are aware of the ASX Listing Rules, AIM 
  Rules and Corporations Act disclosure requirements, 
  and take steps to actively monitor and ensure ongoing 
  compliance. At each board meeting, there is a separate 
  agenda item on this topic where directors review 
  the disclosures made by the company over the past 
  month and consider any existing issues that may 
  give rise to further required disclosure. 
 
  The Chairman and Chief Executive Officer continually 
  monitor developments in the company and its business 
  and in conjunction with the Company Secretary report 
  any developments immediately to the board for consideration. 
  All announcements are reviewed by the Company Secretary 
  and/or other external legal advisers before release 
  to the ASX or AIM. 
 

5.2 Companies should provide the information indicated in the Guide to reporting on Principle 5.

 
       The company's continuous disclosure policy is described 
                                above. 
 
 
                    Corporate governance statement 
 Principle 6. Respect the rights of shareholders 
 6.1 Companies should design a communications policy 
  for promoting effective communication with shareholders 
  and encouraging their participation at general meetings 
  and disclose their policy or a summary of that policy. 
 
  eServGlobal provides information to its shareholders 
  through the formal communications processes (eg 
  ASX & AIM announcements, annual general meeting, 
  annual report, and shareholder letters). This material 
  is also available on the eServGlobal website (www.eservglobal.com) 
  and on the ASX and AIM websites. 
 
  Shareholders are encouraged to participate in the 
  AGMs and time is set aside for formal and informal 
  questioning of the board and senior management. 
 
  The company requests that its external auditor attend 
  the annual general meeting and be available to answer 
  any shareholder questions about the conduct of the 
  audit and the preparation and content of the audit 
  report. 
 
  6.2 Companies should provide the information indicated 
  in the Guide to reporting on Principle 6. 
 
  The company's communications policy is described 
  in 6.1 above. 
 
 
 Principle 7. Recognise and manage risk 
                 7.1 Companies should establish policies for the 
               oversight and management of material business risks 
                    and disclose a summary of those policies. 
 
                The board monitors the risks and internal controls 
             of eServGlobal in conjunction with the Audit Committee. 
                 The Audit Committee looks to the Chief Executive 
                Officer and Chief Financial Officer to ensure that 
                 an adequate system is in place to identify and, 
                where possible, appropriately manage and mitigate 
                 risks inherent in the business, and to implement 
                          appropriate internal controls. 
 
               Categories of risks managed cover all major aspects 
                 of a global technology company. The details are 
                not disclosed as this may disadvantage the company 
                          in regard to its competitors. 
 
                7.2 The board should require management to design 
              and implement the risk management and internal control 
                 system to manage the Company's material business 
                risks and report to it on whether those risks are 
               being managed effectively. The board should disclose 
            that management has reported to it as to the effectiveness 
               of the Company's management of its material business 
                                      risks. 
 
                 The board has required management to design and 
                implement the risk management and internal control 
                 system to manage the company's material business 
                risks and report to it on whether those risks are 
                being managed effectively. Management has reported 
              to the board as to the effectiveness of the company's 
                    management of its material business risks. 
 
              7.3 The board should disclose whether it has received 
               assurance from the CEO [or equivalent] and the Chief 
                 Financial Officer (CFO) [or equivalent] that the 
                 declaration provided in accordance with section 
                295A of the Corporations Act is founded on a sound 
                system of risk management and internal control and 
                 that the system is operating effectively in all 
               material respects in relation to financial reporting 
                                      risks. 
 
                 The board has received assurance from the Chief 
                Executive Officer and the Chief Financial Officer 
                 that the declaration provided in accordance with 
               section 295A of the Corporations Act 2001 is founded 
                on a sound system of risk management and internal 
               control and that the system is operating effectively 
                in all material respects in relation to financial 
                                 reporting risks. 
 
              7.4 Companies should provide the information indicated 
                    in the guide to reporting on Principle 7. 
 
                The board has received the report from management 
                 under recommendation 7.2; the board has received 
                assurance from the Chief Executive Officer and the 
                Chief Financial Officer under recommendation 7.3; 
             the company's policies on risk oversight and management 
              of material business risks are not publicly available 
                         for the reason specified above. 
                          Corporate governance statement 
 
 Principle 8. Remunerate fairly and responsibly 
 8.1 The board should establish a remuneration committee. 
 
  The Company has established a Remuneration and Nomination 
  Committee. The members of that Committee are Francois 
  Barrault and Stephen Baldwin. 
 
  8.2 The remuneration committee should be structured 
  so that it: 
 
  -- Consists of a majority of independent directors 
  -- Is chaired by an independent chair 
  -- Has at least three members. 
 
  The committee consists of a majority of independent 
  directors. 
  The committee is chaired by Francois Barrault and 
  despite not having three members the board believes 
  the size of the committee is appropriate to discharge 
  its mandate. 
  8.3 Companies should clearly distinguish the structure 
  of non-executive directors' remuneration from that 
  of executive directors and senior executives. 
 
  Non-executive directors are paid a fixed directors 
  fee as set out in the Directors' Report. 
 
  Senior executives remuneration packages, which consist 
  of base salary, fringe benefits, incentive schemes 
  (including performance related bonuses), superannuation 
  and pension payments and entitlements upon retirement 
  or termination, are reviewed annually with due regard 
  to performance. 
 
 
  8.4 Companies should provide the information indicated 
  in the guide to reporting on Principle 8. 
 
  The members of the Remuneration and Nomination 
  Committee and its operation are described above. 
 
  There are no schemes for retirement benefits, other 
  than superannuation, for non-executive directors. 
  Non-executive directors do not receive options or 
  bonus payments. 
 
  A copy of the Remuneration and Nomination committee 
  charter is not publicly available. 
 
 
 
   Deloitte Touche Tohmatsu 
    A.B.N. 74 490 121 060 
 
    Grosvenor Place 
    225 George Street 
    Sydney NSW 2000 
    PO Box N250 Grosvenor Place 
    Sydney NSW 1220 Australia 
 
    DX 10307SSE 
    Tel: +61 (0) 2 9322 7000 
    Fax: +61 (0) 2 9322 7001 
    www.deloitte.com.au 
 

Independent Auditor's Report

to the Members of eServGlobal Limited

Report on the Financial Report

We have audited the accompanying financial report of eServGlobal Limited, which comprises the statement of financial position as at 31 October 2012, the statement of comprehensive income, the statement of cash flows and the statement of changes in equity for the year ended on that date, notes comprising a summary of significant accounting policies and other explanatory information, and the directors' declaration of the consolidated entity comprising the company and the entities it controlled at the year's end or from time to time during the financial year as set out on pages 26 to 77.

Directors' Responsibility for the Financial Report

The directors of the company are responsible for the preparation of the financial report that gives a true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001. The directors are also responsible for such internal control as the directors determine is necessary to enable the preparation of the financial report that is free from material misstatement, whether due to fraud or error. In Note 1, the directors also state, in accordance with Accounting Standard AASB 101 Presentation of Financial Statements, that the financial statements comply with International Financial Reporting Standards.

Auditor's Responsibility

Our responsibility is to express an opinion on the financial report based on our audit. We conducted our audit in accordance with Australian Auditing Standards. Those standards require that we comply with relevant ethical requirements relating to audit engagements and plan and perform the audit to obtain reasonable assurance that the financial report is free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. The procedures selected depend on the auditor's judgement, including the assessment of the risks of material misstatement of the financial report, whether due to fraud or error. In making those risk assessments, the auditor considers internal control, relevant to the entity's preparation of the financial report that gives a true and fair view, in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity's internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the directors, as well as evaluating the overall presentation of the financial report.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Auditor's Independence Declaration

In conducting our audit, we have complied with the independence requirements of the Corporations Act 2001. We confirm that the independence declaration required by the Corporations Act 2001, which has been given to the directors of eServGlobal Limited, would be in the same terms if given to the directors as at the time of this auditor's report.

Opinion

In our opinion:

(a) the financial report of eServGlobal Limited is in accordance with the Corporations Act 2001, including:

(i) giving a true and fair view of the consolidated entity's financial position as at 31 October 2012 and of its performance for the year ended on that date; and

(ii) complying with Australian Accounting Standards and the Corporations Regulations 2001;

(b) the consolidated financial statements also comply with International Financial Reporting Standards as disclosed in Note 1.

Report on the Remuneration Report

We have audited the Remuneration Report included in pages 8 to 14 of the directors' report for the year ended 31 October 2012. The directors of the company are responsible for the preparation and presentation of the Remuneration Report in accordance with section 300A of the Corporations Act 2001. Our responsibility is to express an opinion on the Remuneration Report, based on our audit conducted in accordance with Australian Auditing Standards.

Opinion

In our opinion the Remuneration Report of eServGlobal Limited for the year ended 31 October 2012, complies with section 300A of the Corporations Act 2001.

DELOITTE TOUCHE TOHMATSU

Weng W Ching

Partner

Chartered Accountants

Sydney, 30 January 2013

Directors' declaration

The directors declare that:

(a) in the directors' opinion, there are reasonable grounds to believe that the company will be able to pay its debts as and when they become due and payable;

(b) the attached financial statements are in compliance with International Financial Reporting Standards, as stated in Note 1 to the financial statements;

(c) in the director's opinion, the attached financial statements and notes thereto are in accordance with the Corporations Act 2001, including compliance with accounting standards and giving a true and fair view of the financial position and performance of the consolidated entity; and

(d) the directors have been given the declarations required by section 295A of the Corporations Act 2001.

Signed in accordance with a resolution of the directors made pursuant to section 295(5) of the Corporations Act 2001.

On behalf of the directors

Richard Mathews

Chairman

Brisbane, 30 January 2013

Consolidated statement of comprehensive income for the financial year ended 31 October 2012

 
                                                 Year Ended    Period Ended 
                                                  31 October    31 October 
                                                     2012           2011 
                                          Note      $'000          $'000 
---------------------------------------  -----  ------------  ------------- 
 Revenue                                   2          28,070          7,017 
 Cost of sales                                      (12,267)        (4,234) 
---------------------------------------  -----  ------------  ------------- 
 Gross profit                                         15,803          2,783 
 
 Other income                              2             389            769 
 
 Research and development expenses                   (2,289)          (547) 
 Sales and marketing expenses                        (6,132)        (2,782) 
 Administration expenses                            (16,427)        (6,409) 
---------------------------------------  ----- 
 Loss before interest expense, 
  tax, depreciation and amortisation                 (8,656)        (6,186) 
 
 Amortisation expense                      3         (4,704)        (1,581) 
 Depreciation expense                      3           (637)          (326) 
---------------------------------------  ----- 
 Loss before interest expense 
  and tax                                           (13,997)        (8,093) 
 Finance costs                             3         (1,405)          (605) 
 
 Loss before tax                           3        (15,402)        (8,698) 
 
 Income tax expense                        4           (187)          (560) 
---------------------------------------  -----  ------------  ------------- 
 
 Loss for the year                                  (15,589)        (9,258) 
---------------------------------------  -----  ------------  ------------- 
 
 Other comprehensive income 
 Exchange differences arising 
  on the translation of foreign 
  operations                                           1,277            146 
---------------------------------------  -----  ------------  ------------- 
 
 Total comprehensive loss for 
  the year                                          (14,312)        (9,112) 
---------------------------------------  -----  ------------  ------------- 
 
 Loss attributable to: 
 Equity holders of the parent                       (15,715)        (9,304) 
 Non controlling interest                                126             46 
---------------------------------------  -----  ------------  ------------- 
                                                    (15,589)        (9,258) 
---------------------------------------  -----  ------------  ------------- 
 
 Total comprehensive loss attributable 
  to: 
 Equity holders of the parent                       (14,438)        (9,158) 
 Non controlling interest                                126             46 
---------------------------------------  -----  ------------  ------------- 
                                                    (14,312)        (9,112) 
---------------------------------------  -----  ------------  ------------- 
 Loss per share: 
 Basic (cents per share)                   21          (8.0)          (4.7) 
 Diluted (cents per share)                 21          (8.0)          (4.7) 
 

Notes to the financial statements are included on pages 31 to 77

Consolidated statement of financial position as at 31 October 2012

 
                                          31 October   31 October 
                                             2012         2011 
                                  Note       $'000        $'000 
-------------------------------  ------  -----------  ----------- 
 Current Assets 
 Cash and cash equivalents        27(a)        3,794       10,129 
 Trade and other receivables        8         14,094       40,425 
 Inventories                       10            158          170 
 Current tax assets                 4             90           90 
-------------------------------  ------  -----------  ----------- 
 
 Total Current Assets                         18,136       50,814 
-------------------------------  ------  -----------  ----------- 
 
 Non-Current Assets 
 Property, plant and equipment     11            912        1,541 
 Deferred tax assets                4          6,005        5,359 
 Goodwill                          12          5,878        6,382 
 Other intangible assets           13          3,508        6,808 
-------------------------------  ------  -----------  ----------- 
 
 Total Non-Current Assets                     16,303       20,090 
-------------------------------  ------  -----------  ----------- 
 
 Total Assets                                 34,439       70,904 
-------------------------------  ------  -----------  ----------- 
 
 Current Liabilities 
 Trade and other payables          14          7,816       15,247 
 Borrowings                        15          1,200       14,000 
 Current tax payables               4             69        6,904 
 Provisions                        16          1,724        2,515 
 Deferred Revenue                  17          2,125        2,190 
-------------------------------  ------  -----------  ----------- 
 
 Total Current Liabilities                    12,934       40,856 
-------------------------------  ------  -----------  ----------- 
 
 Non-Current Liabilities 
 Borrowings                        15          6,000            - 
 Deferred tax liabilities           4              -          790 
 Provisions for employee 
  benefits                         16            431          385 
-------------------------------  ------  -----------  ----------- 
 
 Total Non-Current Liabilities                 6,431        1,175 
-------------------------------  ------  -----------  ----------- 
 
 Total Liabilities                            19,365       42,031 
-------------------------------  ------  -----------  ----------- 
 
 Net Assets                                   15,074       28,873 
-------------------------------  ------  -----------  ----------- 
 
 Equity 
 Issued capital                    18         90,770       90,770 
 Reserves                          19           (82)      (1,983) 
 Accumulated Losses                20       (75,699)     (59,984) 
-------------------------------  ------  -----------  ----------- 
 Parent entity interest                       14,989       28,803 
 Non controlling interest                         85           70 
-------------------------------  ------ 
 Total Equity                                 15,074       28,873 
-------------------------------  ------  -----------  ----------- 
 

Notes to the financial statements are included on pages 31 to 77

Consolidated statement of changes in equity for the year ended 31 October 2012

 
                                Foreign         Employee          Retained      Attributable 
                                Currency      equity-settled      Earnings        to owners        Non 
                    Issued     Translation       benefits       (Accumu-lated      of the       controlling 
                    Capital      Reserve         Reserve           Losses)         parent        Interest      Total 
                     $'000        $'000           $'000             $'000           $'000          $'000        $'000 
                  ---------  -------------  ----------------  ---------------  -------------  -------------  --------- 
 Consolidated 
 
 Balance at 1 
  November 
  2011               90,770        (3,376)             1,393         (59,984)         28,803             70     28,873 
----------------  ---------  -------------  ----------------  ---------------  -------------  -------------  --------- 
 Profit/(Loss) 
  for 
  the year                -              -                 -         (15,715)       (15,715)            126   (15,589) 
 Other 
 comprehensive 
 income (loss) 
 for 
 the year 
 Exchange 
  differences 
  arising on 
  translation 
  of foreign 
  operations              -          1,277                 -                -          1,277              -      1,277 
----------------  ---------  -------------  ----------------  ---------------  -------------  -------------  --------- 
 Total 
  comprehensive 
  income (loss) 
  for 
  the year                -          1,277                 -         (15,715)       (14,438)            126   (14,312) 
 Payment of 
  dividends               -              -                 -                -              -          (111)      (111) 
 Equity settled 
  payments                -              -               624                -            624              -        624 
----------------  ---------  -------------  ----------------  ---------------  -------------  -------------  --------- 
 Balance at 31 
  October 
  2012               90,770        (2,099)             2,017         (75,699)         14,989             85     15,074 
----------------  ---------  -------------  ----------------  ---------------  -------------  -------------  --------- 
 
 
 
 Balance at 1 July 
  2011                       123,946   (3,522)   1,132   (26,770)     94,786   24     94,810 
-------------------------  ---------  --------  ------  ---------  ---------  ---  --------- 
 Profit/(Loss) for 
  the period                       -         -       -    (9,304)    (9,304)   46    (9,258) 
 Other comprehensive 
  income (loss) for 
  the period 
 Exchange differences 
  arising on translation 
  of foreign operations            -       146       -          -        146    -        146 
-------------------------  ---------  --------  ------  ---------  ---------  ---  --------- 
 Total comprehensive 
  income (loss) for 
  the period                       -       146       -    (9,304)    (9,158)   46    (9,112) 
 Capital distribution       (33,176)         -       -          -   (33,176)    -   (33,176) 
 Payment of dividends 
  (Note 22)                        -         -       -   (23,910)   (23,910)    -   (23,910) 
 Equity settled payments           -         -     261          -        261    -        261 
-------------------------  ---------  --------  ------  ---------  ---------  ---  --------- 
 Balance at 31 October 
  2011                        90,770   (3,376)   1,393   (59,984)     28,803   70     28,873 
-------------------------  ---------  --------  ------  ---------  ---------  ---  --------- 
 

Notes to the financial statements are included on pages 31 to 77

Consolidated statement of cash flows for the year ended 31 October 2012

 
                                           Year Ended    Period Ended 
                                            31 October    31 October 
                                               2012           2011 
                                   Note       $'000          $'000 
--------------------------------  ------  ------------  ------------- 
 
 Cash Flows from Operating 
  Activities 
 Receipts from customers                        30,182         11,007 
 Payments to suppliers and 
  employees                                   (42,083)       (19,067) 
 Interest and other finance 
  cost paid                                    (1,536)          (331) 
 Net income tax paid                           (7,813)          (448) 
--------------------------------  ------ 
 
 Net cash used in operating 
  activities                       27(c)      (21,250)        (8,839) 
--------------------------------  ------  ------------  ------------- 
 
 Cash Flows From Investing 
  Activities 
 Proceeds from asset disposal 
  (escrow deposit)                              23,307              - 
 Interest received                                 562          1,817 
 Payment for property, plant 
  and equipment                                  (140)           (29) 
 Software development costs                    (1,826)          (500) 
--------------------------------  ------ 
 
 Net cash provided by investing 
  activities                                    21,903          1,288 
--------------------------------  ------  ------------  ------------- 
 
 Cash Flows From Financing 
  Activities 
 Dividends paid to owners 
  of the company                    22               -       (23,910) 
 Capital distribution                                -       (33,176) 
 Dividend paid by controlled 
  entity to non-controlling 
  interest                                       (111)              - 
 Proceeds from borrowings                        2,500         14,000 
 Repayment of borrowings                       (9,300)              - 
--------------------------------  ------ 
 
 Net cash used in financing 
  activities                                   (6,911)       (43,086) 
--------------------------------  ------  ------------  ------------- 
 
 Net Decrease In Cash and 
  Cash Equivalents                             (6,258)       (50,637) 
 
 Cash At The Beginning Of 
  The Year                                      10,129         60,820 
 Effects of exchange rate 
  changes on the balance 
  of cash held in foreign 
  currencies                                      (77)           (54) 
--------------------------------  ------  ------------  ------------- 
 
 Cash and Cash Equivalents 
  At The End Of The Year           27(a)         3,794         10,129 
--------------------------------  ------  ------------  ------------- 
 

Notes to the financial statements are included on pages 31 to 77

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 1.   SUMMARY OF ACCOUNTING POLICIES 
 
 
 Statement of compliance 
 The financial statements are general purpose financial 
  statements which have been prepared in accordance 
  with the Corporations Act 2001, Accounting Standards 
  and Interpretations, and comply with other requirements 
  of the law. 
 
  The financial statements include the consolidated 
  financial statements of the Group. 
 
  Accounting Standards include Australian equivalents 
  to International Financial Reporting Standards ('A-IFRS'). 
  Compliance with A-IFRS ensures that the financial 
  statements and notes of the Group comply with International 
  Financial Reporting Standards ('IFRS'). 
 
   The financial statements were authorised for issue 
   by the directors on 30 January 2013. 
 

Reporting period

The current financial year is for the year ended 31 October 2012. The comparative period is for the four months ended 31 October 2011 as, during the prior period, the Group changed its financial year from 30 June to 31 October.

Basis of preparation

 
 The financial statements have been prepared on the 
  basis of historical cost. Cost is based on the fair 
  values of the consideration given in exchange for 
  assets. All amounts are presented in Australian 
  dollars, unless otherwise noted. 
 The company is a company of the kind referred to 
  in ASIC Class Order 98/100, dated 10 July 1998, 
  and in accordance with that Class Order amounts 
  in the financial statements are rounded off to the 
  nearest thousand dollars, unless otherwise indicated. 
 

The following significant accounting policies have been adopted in the preparation and presentation of the financial statements:

   (a)        Cash and cash equivalents 

Cash and cash equivalents include cash on hand and in banks, deposits held at call with banks and financial institutions, investments in money market instruments with maturities of three months or less from the date of acquisition, and bank overdrafts. Bank overdrafts are shown within short--term borrowings in current liabilities on the statement of financial position.

   (b)       Employee benefits 

Provision is made for benefits accruing to employees in respect of wages and salaries, annual leave and long service leave when it is probable that settlement will be required and they are capable of being measured reliably.

Provisions made in respect of employee benefits expected to be settled within 12 months, are measured at their nominal values using the remuneration rate expected to apply at the time of settlement.

Provisions made in respect of employee benefits which are not expected to be settled within 12 months are measured as the present value of the estimated future cash outflows to be made by the Group in respect of services provided by employees up to reporting date.

Defined contribution plans

Contributions to defined contribution superannuation plans are expensed when employees have rendered service entitling them to the contributions.

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
   (c)        Financial assets 

Investments

Financial assets are classified into the following specified category: 'loans and receivables'. The classification depends on the nature and purpose of the financial assets and is determined at the time of initial recognition.

Loans and receivables

Trade and other receivables that have fixed or determinable payments that are not quoted in an active market are classified as 'loans and receivables'. Loans and receivables are measured at amortised cost using the effective interest method less impairment. Interest income is recognised by applying the effective interest rate.

Appropriate allowances for estimated irrecoverable amounts are recognised in profit or loss when there is objective evidence that the asset is impaired. The allowance recognised is measured as the difference between the asset's carrying amount and the present value of estimated future cash flows discounted at the effective interest rate computed on initial recognition.

The carrying amount of loans and receivables is reduced by the impairment loss through the use of an allowance account. Subsequent recoveries of amounts previously written off are credited against the allowance account. Changes in the carrying value of the allowance account are recognised in profit or loss.

   (d)       Financial instruments issued by the Group 

Debt and equity instruments

Debt and equity instruments are classified as either liabilities or as equity in accordance with the substance of the contractual arrangement. An equity instrument is any contract that evidences a residual interest in the assets of an entity after deducting all of its liabilities. Equity instruments issued by the Group are recorded at the proceeds received, net of direct issue costs.

Transaction costs on the issue of equity instruments

Transaction costs arising on the issue of equity instruments are recognised directly in equity as a reduction of the proceeds of the equity instruments to which the costs relate. Transaction costs are the costs that are incurred directly in connection with the issue of those equity instruments and which would not have been incurred had those instruments not been issued.

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
   (d)       Financial instruments issued by the Group (continued) 

Other financial liabilities

Other financial liabilities, including borrowings, are initially measured at fair value, net of transaction costs and are subsequently measured at amortised cost using the effective interest method, with the interest expense recognised on an effective yield basis. The effective interest method is a method of calculating the amortised cost of a financial liability and of allocating interest expense over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash payments through the expected life of the financial liability, or, where appropriate, a shorter period.

Trade payables

Trade payables are initially measured at fair value, and are subsequently measured at amortised cost.

   (e)        Foreign currency 

Foreign currency transactions

All foreign currency transactions arising during the financial year are brought to account using the exchange rate in effect at the date of the transaction. Foreign currency monetary items at reporting date are translated at the exchange rate existing at reporting date. Non-monetary assets and liabilities carried at fair value that are denominated in foreign currencies are translated at the rates prevailing at the date when the fair value was determined. Non-monetary items that are measured at historical cost in a foreign currency are not re-translated.

Exchange differences are recognised in profit or loss in the year in which they arise.

Foreign operations

All overseas subsidiaries, other than those that are part of the eServGlobal Holdings SAS group, report in their functional currency of AUD, in accordance with the requirements of AASB 121 "The Effects of Changes in Foreign Currency Exchange Rates" and as a consequence all exchange rate translation differences are taken to profit or loss. The eServGlobal Holdings SAS group reports in its functional currency of EUR and on consolidation, the assets and liabilities of the eServGlobal Holdings SAS group are translated at exchange rates prevailing at the reporting date. Income and expense items are translated at the average exchange rates for the year unless exchange rates fluctuate significantly. Exchange differences arising, if any, are recognised in the foreign currency translation reserve, and recognised in profit or loss on disposal of the foreign operation.

Goodwill and fair value adjustments arising on the acquisition of a foreign entity on or after the date of transition to A-IFRS are treated as assets and liabilities of the foreign entity and translated at exchange rates prevailing at the reporting date.

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
 
   (f)        Goods and services tax 

Revenues, expenses and assets are recognised net of the amount of goods and services tax (GST), except:

i. where the amount of GST incurred is not recoverable from the taxation authority, it is recognised as part of the cost of acquisition of an asset or as part of an item of expense; or

   ii.    for receivables and payables which are recognised inclusive of GST. 

The net amount of GST recoverable from, or payable to, the taxation authority is included as part of receivables or payables.

Cash flows are included in the statement of cash flows on a gross basis. The GST component of cash flows arising from investing and financing activities which is recoverable from, or payable to, the taxation authority is classified as operating cash flows.

   (g)       Goodwill 

Goodwill, representing the excess of the cost of acquisition over the fair value of the identifiable assets, liabilities and contingent liabilities acquired, is recognised as an asset and not amortised, but tested for impairment annually and whenever there is an indication that the goodwill may be impaired.

Any impairment is recognised immediately in profit or loss and is not subsequently reversed. Refer also to Note 1(h).

   (h)       Impairment of assets 

At each reporting date, the Group reviews the carrying amounts of its tangible and intangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any). Where the asset does not generate cash flows that are independent from other assets, the Group estimates the recoverable amount of the cash-generating unit to which the asset belongs.

For the purpose of impairment testing, goodwill is allocated to the cash-generating units expected to benefit from the synergies of the business combination.

Recoverable amount is the higher of fair value less costs to sell and value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset for which the estimates of future cash flows have not been adjusted.

If the recoverable amount of an asset (or cash-generating unit) is estimated to be less than its carrying amount, the carrying amount of the asset (cash-generating unit) is reduced to its recoverable amount. An impairment loss is recognised in profit or loss immediately.

Where an impairment loss subsequently reverses, the carrying amount of the asset (cash-generating unit) is increased to the revised estimate of its recoverable amount, but only to the extent that the increased carrying amount does not exceed the carrying amount that would have been determined had no impairment loss been recognised for the asset (cash-generating unit) in prior years. A reversal of an impairment loss is recognised in profit or loss immediately.

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
   (i)         Income tax 

Current tax

Current tax is calculated by reference to the amount of income taxes payable or recoverable in respect of the taxable profit or tax loss for the year. It is calculated using tax rates and tax laws that have been enacted or substantively enacted by reporting date. Current tax for current and prior year is recognised as a liability (or asset) to the extent that it is unpaid (or refundable).

Deferred tax

Deferred tax is accounted for in respect of temporary differences arising from differences between the carrying amount of assets and liabilities in the financial statements and the corresponding tax base of those items.

In principle, deferred tax liabilities are recognised for all taxable temporary differences. Deferred tax assets are recognised to the extent that it is probable that sufficient taxable amounts will be available against which deductible temporary differences or unused tax losses and tax offsets can be utilised. However, deferred tax assets and liabilities are not recognised if the temporary differences giving rise to them arise from the initial recognition of assets and liabilities (other than as a result of a business combination) which affects neither taxable income nor accounting profit. Furthermore, a deferred tax liability is not recognised in relation to taxable temporary differences arising from goodwill.

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply to the year(s) when the asset and liability giving rise to them are realised or settled, based on tax rates (and tax laws) that have been enacted or substantively enacted by reporting date. The measurement of deferred tax liabilities and assets reflects the tax consequences that would follow from the manner in which the Group expects, at the reporting date, to recover or settle the carrying amount of its assets and liabilities.

Deferred tax assets and liabilities are offset when they relate to income taxes levied by the same taxation authority and the Group intends to settle its current tax assets and liabilities on a net basis.

Current and deferred tax for the year

Current and deferred tax is recognised as an expense or income in profit or loss, except when it relates to items credited or debited directly to equity, in which case the deferred tax is also recognised directly in equity, or where it arises from the initial accounting for a business combination, in which case it is taken into account in the determination of goodwill or excess.

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
   (j)         Intangible assets 

All intangible assets acquired in a business combination are identified and recognised separately from goodwill where they satisfy the definition of an intangible asset and their fair value can be measured reliably.

Software and Documentation

Software and Documentation are recorded initially at fair value and have an estimated useful life. Amortisation is charged on a straight line basis over their useful lives.

Customer Relationships

Customer Relationships are recorded initially at fair value and have an estimated useful life. Amortisation is charged on a straight line basis over their useful lives.

   (k)        Inventories 

Inventories are valued at the lower of cost and net realisable value. Costs are assigned to inventory on hand by the method most appropriate to each particular class of inventory, with the majority being valued on a first in first out basis. Net realisable value represents the estimated selling price less all estimated costs to be incurred in marketing, selling and distribution.

   (l)         Leases 

Operating lease payments, where substantially all of the risks and benefits remain with the lessor, are recognised as an expense on a straight-line basis over the lease term, except where another systematic basis is more representative of the time pattern in which economic benefits from the leased asset are consumed. Contingent rentals are recognised as an expense in the year in which they are incurred.

Lease incentives

In the event that lease incentives are received to enter into operating leases, such incentives are recognised as a liability. The aggregate benefits of incentives are recognised as a reduction of rental expense on a straight-line basis.

   (m)      Basis of consolidation 

The consolidated financial statements incorporate the financial statements of the Company and entities controlled by the Company (its subsidiaries) (referred to as 'the Group' in these financial statements). Control is achieved where the Company has the power to govern the financial and operating policies of an entity so as to obtain benefits from its activities.

The results of subsidiaries acquired or disposed of during the year are included in consolidated profit or loss from the effective date of acquisition or up to the effective date of disposal, as appropriate.

Where necessary, adjustments are made to the financial statements of subsidiaries to bring their accounting policies into line with those used by other members of the Group.

All intra-group transactions, balances, income and expenses are eliminated in full on consolidation.

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
   (m)      Basis of consolidation (continued) 

Non-controlling interest in the net assets (excluding goodwill) of consolidated subsidiaries are identified separately from the Group's equity therein. Non-controlling interests consist of the amount of those interests at the date of the original business combination and the non-controlling interest's share of changes in equity since the date of the combination. Total comprehensive income is attributed to non-controlling interests even if this results in the non-controlling interests having a deficit balance.

Acquisitions of subsidiaries and businesses are accounted for using the purchase method. The cost of the business combination is measured as the aggregate of the fair values (at the date of exchange) of the assets given, liabilities incurred or assumed, and equity instruments issued by the group in exchange for control of the acquiree. The acquiree's identifiable assets, liabilities and contingent liabilities that meet the conditions for recognition under AASB 3 "Business Combinations" are recognised at their fair values at the acquisition date, except for non-current assets (or disposal groups) that are classified as held for sale in accordance with AASB 5 "Non-current Assets Held for Sale and Discontinued Operations", which are recognised and measured at fair value less costs to sell. Acquisition related costs are recognised in profit or loss as incurred.

Goodwill arising on acquisition is recognised as an asset and initially measured at cost, being the excess of the cost of the business combination over the group's interest in the net fair value of the identifiable assets, liabilities and contingent liabilities recognised. If after reassessment, the group's interest in the net fair value of the acquiree's identifiable assets, liabilities and contingent liabilities exceeds the cost of the business combination, the excess is recognised immediately in profit or loss.

The interest of minority shareholders in the acquiree is initially measured at the minority's proportion of the net fair value of the assets, liabilities and contingent liabilities recognised.

   (n)       Property, plant and equipment 

Plant and equipment, office furniture and fittings and leasehold improvements are stated at cost less accumulated depreciation and impairment. Cost includes expenditure that is directly attributable to the acquisition of the item. In the event that settlement of all or part of the purchase consideration is deferred, cost is determined by discounting the amounts payable in the future to their present value as at the date of acquisition.

Depreciation is provided on property, plant and equipment. Depreciation is calculated on a straight line basis so as to write off the net cost of each asset over its expected useful life to its estimated residual value. Leasehold improvements are depreciated over the period of the lease or estimated useful life, whichever is the shorter, using the straight line method. The estimated useful lives, residual values and depreciation method are reviewed at the end of each annual reporting period.

The following estimated useful lives are used in the calculation of depreciation:

   Office furniture and fittings                  5 years 
   Plant and equipment                           3 years 
   Leasehold improvements                   over the period of the lease 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
   (o)       Provisions 

Provisions are recognised when the Group has a present obligation, the future sacrifice of economic benefits is probable, and the amount of the provision can be measured reliably.

The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at reporting date, taking into account the risks and uncertainties surrounding the obligation. Where a provision is measured using the cash flows estimated to settle the present obligation, its carrying amount is the present value of those cash flows.

When some or all of the economic benefits required to settle a provision are expected to be recovered from a third party, the receivable is recognised as an asset if it is virtually certain that recovery will be received and the amount of the receivable can be measured reliably.

Onerous Contracts

An onerous contract is considered to exist where the Group has a contract under which the unavoidable cost of meeting the contractual obligations exceeds the economic benefits expected to be received. Present obligations arising under onerous contracts are recognised as a provision to the extent that the present obligation exceeds the economic benefits expected to be received.

   (p)       Research and development costs 

Internally-generated intangible assets - research and development expenditure

Expenditure on research activities is recognised as an expense in the period in which it is incurred. Where no internally-generated intangible asset can be recognised, development expenditure is recognised as an expense in the period as incurred.

An intangible asset arising from development (or from the development phase of an internal project) is recognised if, and only if, all of the following have been demonstrated:

-- the technical feasibility of completing the intangible asset so that it will be available for use or sale;

   --       the intention to complete the intangible asset and use or sell it; 
   --       the ability to use or sell the intangible asset; 
   --       how the intangible asset will generate probable future economic benefits; 

-- the availability of adequate technical, financial and other resources to complete the development and to use or sell the intangible asset; and

-- the ability to measure reliably the expenditure attributable to the intangible asset during its development.

The amount initially recognised for internally-generated intangible assets is the sum of the expenditure incurred from the date when the intangible asset first meets the recognition criteria listed above.

The expenditure capitalised includes cost of materials, direct labour and a proportion of overheads. Other development expenditure is recognised in profit or loss as an expense as and when incurred.

Subsequent to initial recognition, internally-generated intangible assets are reported at cost less accumulated amortisation and accumulated impairment losses, on the same basis as intangible assets acquired separately.

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
   (q)       Revenue recognition 

Sale of Goods and Licences

Revenue from the sale of goods and licences is recognised when the Group has passed control of the goods or other assets to the buyer, except in the case of projects involving significant customisation where revenue is recognised by reference to the stage of completion of the project.

Rendering of Services

Revenue from services to supply custom designed and developed software or solutions is recognised by reference to the stage of completion of the project. The stage of completion is determined by assessing, at the reporting date, the level of actual services performed as a percentage of total services to be performed in relation to the project.

Revenue recognised in advance of the corresponding bill being raised is recorded as 'work in progress', whilst bills raised in advance of the services being performed is recorded as 'deferred income'.

Where a loss is expected to occur it is recognised immediately and a provision is made in relation to any future work on the contract.

Revenue from Support, Maintenance and Facilities Management Agreements

Revenue from support and maintenance contracts is recognised over time as it is earned.

Work in Progress

Work in progress is stated at the aggregate of contract costs incurred to date plus recognised profits less recognised losses and progress billings. If there are contracts where progress billings exceed the aggregate costs incurred plus profits less losses, the net amounts are presented in other liabilities.

Contracts costs include all costs directly related to specific contracts and costs that are specifically chargeable to the customers under the terms of the contract.

   (r)        Share-based payments 

Equity-settled share-based payments are measured at fair value at the date of grant. Fair value is measured by use of either a Black Scholes or binomial model. The expected life used in the model has been adjusted, based on management's best estimate, for the effects of non-transferability, exercise restrictions, and behavioural considerations.

The fair value determined at the grant date of the equity-settled share-based payments is expensed on a straight-line basis over the vesting period, based on the Group's estimate of shares that will eventually vest.

   (s)        Derivative financial instruments and hedge accounting 

The Group uses derivative financial instruments (primarily foreign currency forward contracts) to hedge its risks associated with foreign currency fluctuations relating to transactions arising from specific customer orders. Derivatives are initially recognised at fair value at the date a derivative contract is entered into and are subsequently remeasured to their fair value at each reporting date. The resulting gain or loss is recognised in profit or loss immediately unless the derivative is designated and effective as a hedging instrument, in which event, the timing of the recognition in profit or loss depends on the nature of the hedge relationship.

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
 
       Derivative financial instruments and hedge accounting 
 (s)    (continued) 
 

The fair value of all derivative financial instruments outstanding at the reporting date are recognised in the statement of financial position as either financial assets or financial liabilities. Changes in the fair value of derivative financial instruments that are designated and effective as hedges of future cash flows are recognised directly in equity, with any ineffective portion being recognised in profit or loss. Amounts deferred in equity are recycled in profit or loss in the periods when the hedged item is recognised in profit or loss in the same line of the income statement as the recognised hedged item.

Changes in the fair value of derivative financial instruments that do not qualify for hedge accounting are recognised in profit or loss as they arise.

Derivatives embedded in other financial instruments, or other non financial host contracts, are treated as separate derivatives when their risks and characteristics are not closely related to those of the host contract, and the host contract is not carried at fair value with unrealised gains or losses reported in profit or loss.

 
       Critical accounting judgments and key sources 
 (t)    of estimation uncertainty 
 

The directors evaluate estimates and judgments incorporated into the financial statements based on historical knowledge and best available current information. Estimates assume a reasonable expectation of future events and based on current trends and economic data, obtained both externally and within the Group.

The following are the key assumptions concerning the future, and other key sources of estimation uncertainty at the reporting date, that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year:

Impairment of goodwill

The Group assesses impairment at each reporting date by evaluating conditions specific to the Group that may lead to impairment of goodwill. Where an impairment trigger exists, the recoverable amount of the asset is determined. Value--in--use calculations performed in assessing recoverable amounts incorporate a number of key estimates described in Note 12.

Revenue recognition

Revenue in relation to the supply of custom designed and developed software or solutions is recognised on each project by reference to the stage of completion of the project. The method of calculating the percentage completion of the project involves an element of judgement based on future project costs and profitability of each project. The information used to forecast these costs is based on historical events and current economic data on a customer by customer basis.

Unused tax losses

The recognition of unused tax losses as a deferred tax asset requires estimation and judgement of the availability of future taxable profits and is subject to compliance with the relevant tax legislations. At the date of this report, the directors have assessed the degree of probability of recovering the remaining unused tax losses. Accordingly, a deferred tax asset has been recognised to the extent that the probability criteria has been met.

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 

(u) Adoption of new and revised Accounting Standards

In the current year, the Group has adopted all of the new and revised Standards and Interpretations issued by the Australian Accounting Standards Board (the AASB) that are relevant to its operations and effective for the current annual reporting period.

Details of the impact of the adoption of these new accounting standards are set out in the individual accounting policy notes set out below

(u.1) Standards and Interpretations affecting amounts reported in the current year (and/or prior years)

The following new and revised Standards and Interpretations have been adopted in the current year and have affected the amounts reported in these financial statements. Details of other Standards and Interpretations adopted in these financial statements that have had no effect on the amounts reported are set out in Note 1(u.2).

Standards affecting presentation and disclosure

 
 Amendments to AASB             The amendments (part of AASB 
  7 'Financial Instruments:      2010-4 'Further Amendments 
  Disclosure'                    to Australian Accounting Standards 
                                 arising from the Annual Improvements 
                                 Project') clarify the required 
                                 level of disclosures about 
                                 credit risk and collateral 
                                 held and provide relief from 
                                 disclosures previously required 
                                 regarding renegotiated loans. 
-----------------------------  ------------------------------------------- 
 Amendments to AASB             The amendments (part of AASB 
  101 'Presentation              2010-4 'Further Amendments 
  of Financial Statements'       to Australian Accounting Standards 
                                 arising from the Annual Improvements 
                                 Project') clarify that an 
                                 entity may choose to present 
                                 the required analysis of items 
                                 of other comprehensive income 
                                 either in the statement of 
                                 changes in equity or in the 
                                 notes to the financial statements. 
-----------------------------  ------------------------------------------- 
 AASB 1054 'Australian          AASB 1054 sets out the Australian-specific 
  Additional Disclosures'        disclosures for entities that 
  and AASB 2011-1 'Amendments    have adopted Australian Accounting 
  to Australian Accounting       Standards. This Standard contains 
  Standards arising              disclosure requirements that 
  from Trans-Tasman              are in addition to IFRSs in 
  Convergence Project'           areas such as compliance with 
                                 Australian Accounting Standards, 
                                 the nature of financial statements 
                                 (general purpose or special 
                                 purpose), audit fees, imputation 
                                 (franking) credits and the 
                                 reconciliation of net operating 
                                 cash flow to profit (loss). 
                                 AASB 2011-1 makes amendments 
                                 to a range of Australian Accounting 
                                 Standards and Interpretations 
                                 for the purpose of closer 
                                 alignment to IFRSs and harmonisation 
                                 between Australian and New 
                                 Zealand standards. The Standard 
                                 deletes various Australian-specific 
                                 guidance and disclosures from 
                                 other Standards (Australian-specific 
                                 disclosures retained are now 
                                 contained in AASB 1054), and 
                                 aligns the wording used to 
                                 that adopted in IFRSs. 
                                 The application of AASB 1054 
                                 and AASB 2011-1 in the current 
                                 year has resulted in the simplification 
                                 of disclosures in regards 
                                 to audit fees, franking credits 
                                 and capital and other expenditure 
                                 commitments as well as an 
                                 additional disclosure on whether 
                                 the Group is a for-profit 
                                 or not-for-profit entity. 
-----------------------------  ------------------------------------------- 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 

(u.1) Standards and Interpretations affecting amounts reported in the current year (and/or prior years) (continued)

 
 AASB 124 'Related     AASB 124 (revised December 
  Party Disclosures'    2009) has been revised on 
  (revised December     the following two aspects: 
  2009)                 (a) AASB 124 (revised December 
                        2009) has changed the definition 
                        of a related party and (b) 
                        AASB 124 (revised December 
                        2009) introduces a partial 
                        exemption from the disclosure 
                        requirements for government-related 
                        entities. 
                        The Company and its subsidiaries 
                        are not government-related 
                        entities. The application 
                        of the revised definition 
                        of related party set out in 
                        AASB 124 (revised December 
                        2009) in the current year 
                        has resulted in the identification 
                        of related parties that were 
                        not identified as related 
                        parties under the previous 
                        Standard. 
                        Specifically, associates of 
                        the ultimate holding company 
                        of the Company are treated 
                        as related parties of the 
                        Group under the revised Standard 
                        whilst such entities were 
                        not treated as related parties 
                        of the Group under the previous 
                        Standard. The related party 
                        disclosures set out in Note 
                        26 to the consolidated financial 
                        statements have been changed 
                        to reflect the application 
                        of the revised Standard. Changes 
                        have been applied retrospectively. 
--------------------  ------------------------------------- 
 

Standards and Interpretations affecting the reported results or financial position

There are no new and revised Standards and Interpretations adopted in these financial statements affecting the reporting results or financial position.

(u.2) Standards and Interpretations adopted with no effect on financial statements

The following new and revised Standards and Interpretations have also been adopted in these financial statements. Their adoption has not had any significant impact on the amounts reported in these financial statements but may affect the accounting for future transactions or arrangements.

Standards affecting presentation and disclosure

 
 AASB 2009-14 'Amendments        Interpretation 114 addresses when 
  to Australian Interpretation    refunds or reductions in future 
  - Prepayments of a              contributions should be regarded 
  Minimum Funding Requirement'    as available in accordance with 
                                  paragraph 58 of AASB 119; how 
                                  minimum funding requirements might 
                                  affect the availability of reductions 
                                  in future contributions; and when 
                                  minimum funding requirements might 
                                  give rise to a liability. The 
                                  amendments now allow recognition 
                                  of an asset in the form of prepaid 
                                  minimum funding contributions. 
                                  The application of the amendments 
                                  to Interpretation 114 has not 
                                  had material effect on the Group's 
                                  consolidated financial statements. 
------------------------------  ----------------------------------------- 
 AASB 2009-12 'Amendments        The application of AASB 2009-12 
  to Australian Accounting        makes amendments to AASB 8 'Operating 
  Standards'                      Segments' as a result of the issuance 
                                  of AASB 124 'Related Party Disclosures' 
                                  (2009). The amendment to AASB 
                                  8 requires an entity to exercise 
                                  judgement in assessing whether 
                                  a government and entities known 
                                  to be under the control of that 
                                  government are considered a single 
                                  customer for the purposes of certain 
                                  operating segment disclosures. 
                                  The Standard also makes numerous 
                                  editorial amendments to a range 
                                  of Australian Accounting Standards 
                                  and Interpretations. The application 
                                  of AASB 2009-12 has not had any 
                                  material effect on amounts reported 
                                  in the Group's consolidated financial 
                                  statements. 
------------------------------  ----------------------------------------- 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 

(u.2) Standards and Interpretations adopted with no effect on financial statements (continued)

 
 AASB 2010-5 'Amendments      The Standard makes numerous editorial 
  to Australian Accounting     amendments to a range of Australian 
  Standards'                   Accounting Standards and Interpretations. 
                               The application of AASB 2010-5 
                               has not had any material effect 
                               on amounts reported in the Group's 
                               consolidated financial statements. 
---------------------------  ------------------------------------------- 
 AASB 2010-6 'Amendments      The application of AASB 2010-6 
  to Australian Accounting     makes amendments to AASB 7 'Financial 
  Standards - Disclosures      Instruments - Disclosures' to 
  on Transfers of Financial    introduce additional disclosure 
  Assets'                      requirements for transactions 
                               involving transfer of financial 
                               assets. These amendments are intended 
                               to provide greater transparency 
                               around risk exposures when a financial 
                               asset is transferred and derecognised 
                               but the transferor retains some 
                               level of continuing exposure in 
                               the asset. 
                               To date, the Group has not entered 
                               into any transfer arrangements 
                               of financial assets that are derecognised 
                               but with some level of continuing 
                               exposure in the asset. Therefore, 
                               the application of the amendments 
                               has not had any material effect 
                               on the disclosures made in the 
                               consolidated financial statements. 
---------------------------  ------------------------------------------- 
 

(u.3) Standards and Interpretations in issue not yet adopted

At the date of authorisation of the financial statements, the Standards and Interpretations listed below were in issue but not yet effective. The potential impact of the new or revised Standards and Interpretations has not yet been determined.

 
                                              Effective for annual reporting periods beginning on    Expected 
            Standard/Interpretation           or after                                                to be initially 
                                                                                                      applied 
                                                                                                      in the financial 
                                                                                                      year ending 
--------------------------------------------                                                        ------------------ 
 -- AASB 9 'Financial Instruments'(December   1 January 2015                                         31 October 
       2009), AASB 2009-11 'Amendments                                                                2016 
      to Australian Accounting Standards 
      arising from AASB 9', AASB 2012-6 
     'Amendments to Australian Accounting 
       Standards - Mandatory Effective 
        Date of AASB 9 and Transition 
                 Disclosures' 
--------------------------------------------                                                        ------------------ 
     AASB 9 'Financial Instruments'(December  1 January 2015                                         31 October 
          2010), AASB 2010-7 'Amendments                                                              2016 
        to Australian Accounting Standards 
          arising from AASB 9 (December 
         2010)', AASB 2012-6 'Amendments 
        to Australian Accounting Standards 
          - Mandatory Effective Date of 
        AASB 9 and Transition Disclosures' 
--------------------------------------------                                                        ------------------ 
 -- AASB 5 'Non-current Assets                1 July 2012                                            31 October 
  Held for Sale and Discontinued                                                                      2013 
  Operations' 
--------------------------------------------                                                        ------------------ 
 -- AASB 7 'Financial Instruments:            1 July 2012                                            31 October 
  Disclosures'                                                                                        2013 
--------------------------------------------                                                        ------------------ 
 -- AASB 10 'Consolidated Financial           1 January 2013                                         31 October 
  Statements', AASB 2011-7 'Amendments                                                                2014 
  to Australian Accounting Standards 
  arising from the Consolidation 
  and Joint Arrangements Standards' 
--------------------------------------------                                                        ------------------ 
 -- AASB 11 'Joint Arrangements',             1 January 2013                                         31 October 
  AASB 2011-7 'Amendments to Australian                                                               2014 
  Accounting Standards arising 
  from the Consolidation and Joint 
  Arrangements Standards' 
--------------------------------------------                                                        ------------------ 
 -- AASB 12 'Disclosure of Interests          1 January 2013                                         31 October 
  in Other Entities', AASB 2011-7                                                                     2014 
  'Amendments to Australian Accounting 
  Standards arising from the Consolidation 
  and Joint Arrangements Standards' 
--------------------------------------------                                                        ------------------ 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 

(u.3) Standards and Interpretations in issue not yet adopted (continued)

 
-- AASB 13 'Fair Value Measurement' and AASB 2011-8 'Amendments to Australian          1 January 2013  31 October 2014 
Accounting Standards 
arising from AASB 13' 
-- AASB 101 'Presentation of Financial Statements'                                     1 July 2012     31 October 2013 
-- AASB 112 'Income taxes'                                                             1 July 2012     31 October 2013 
-- AASB 119 'Employee Benefits'(2011) and AASB 2011-10 'Amendments to Australian       1 January 2013  31 October 2014 
Accounting 
Standards arising from AASB 119 (2011)' 
-- AASB 120 'Accounting for Government Grants and Disclosure of Government             1 July 2012     31 October 2013 
Assistance' 
-- AASB 121 'The Effects of Changes in Foreign Exchange Rates'                         1 July 2012     31 October 2013 
-- AASB 127 'Separate Financial Statements' (2011), AASB 2011-7 'Amendments to         1 January 2013  31 October 2014 
Australian 
Accounting Standards arising from the Consolidation and Joint Arrangements Standards' 
-- AASB 128 'Investments in Associates and Joint Ventures'(2011), AASB 2011-7          1 January 2013  31 October 2014 
'Amendments 
to Australian Accounting Standards arising from the Consolidation and Joint 
Arrangements Standards' 
-- AASB 132 'Financial Instruments: Presentation'                                      1 July 2012     31 October 2013 
-- AASB 133 'Earnings per Share'                                                       1 July 2012     31 October 2013 
-- AASB 134 'Interim Financial Reporting'                                              1 July 2012     31 October 2013 
-- AASB 2011-9 'Amendments to Australian Accounting Standards - Presentation of Items  1 July 2012     31 October 2013 
of Other 
Comprehensive Income' 
-- AASB 2011-13 'Amendments to Australian Accounting Standards - Improvements AASB     1 July 2012     31 October 2013 
1049' 
-- AASB 2012-2 'Amendments to Australian Accounting Standards - Disclosures -          1 January 2013  31 October 2014 
Offsetting Financial 
Assets and Financial Liabilities' 
-- AASB 2012-3 'Amendments to Australian Accounting Standards - Disclosures -          1 January 2014  31 October 2015 
Offsetting Financial 
Assets and Financial Liabilities' 
-- AASB 2012-5 'Amendments to Australian Accounting Standards arising from Annual      1 January 2013  31 October 2014 
Improvements 
2009-2011 Cycle' 
-- AASB 2012-10 'Amendments to Australian Accounting Standards - Transition Guidance   1 January 2013  31 October 2014 
and Other 
Amendments' 
-- Interpretation 20 'Stripping Costs in the Production Phase of a Surface Mine' and   1 January 2013  31 October 2014 
AASB 
2011-12 'Amendments to Australian Accounting Standards arising from Interpretation 
20' 
At the date of authorisation of the financial statements, the following IASB was also 
in issue 
but not effective, although an Australian equivalent Standard has not yet been 
issued: 
-- Investment Entities (Amendments to IFRS 10, IFRS 12 and IAS 27)                     I January 2014  31 October 2015 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
                                               Consolidated 
                                                         Period 
                                         Year Ended       Ended 
                                          31 October    31 October 
                                             2012          2011 
                                            $'000         $'000 
 2.    REVENUE 
 a)    Revenue from continuing 
        operations consisted 
        of the following items: 
 
   Revenue from the sale 
    of goods                                   9,813           946 
   Revenue from the rendering 
    of services                               18,257         6,071 
 ------------------------------------- 
   Total Revenue from continuing 
    operations                                28,070         7,017 
 -------------------------------------  ------------  ------------ 
 
 b)    Other Income 
   Interest revenue                              389           769 
 -------------------------------------  ------------  ------------ 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 3.    LOSS BEFORE TAX                              Consolidated 
                                                        Year         Period 
                                                        Ended         Ended 
                                                     31 October     31 October 
                                                         2012          2011 
                                                        $'000         $'000 
       Loss before tax has been arrived 
        at after charging (crediting) 
        the following: 
 
  Net foreign exchange loss                                3,387           566 
 
       Finance costs: 
     Interest - other entities                             1,405           605 
 
       Depreciation of non-current 
        assets: 
     Office furniture and fittings                            40            51 
     Leasehold improvements                                    3             4 
     Plant and equipment                                     594           271 
 ------------------------------------------------  -------------  ------------ 
  Total depreciation of non-current 
   assets                                                    637           326 
 
       Amortisation of intangible assets: 
     Customer relationships, software 
      and documentation                                    4,704         1,581 
 
       Operating lease rental expenses: 
      Minimum lease payments                               2,063           843 
 
       Net loss on disposal of non-current 
        assets 
      Plant and equipment                                    123            31 
 
  (Write back)/ impairment recognised 
   on trade receivables (Note 8)                           (200)            92 
 
       Employee benefit expense: 
      Contributions to defined contribution 
       plans                                                  26            11 
      Other employee benefits                             23,546         6,769 
     Equity settled share-based payments                     624           261 
 ------------------------------------------------  -------------  ------------ 
  Total employee benefits expense                         24,196         7,041 
 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 4.    INCOME TAXES                        Year         Period 
                                           Ended         Ended 
                                         31 October    31 October 
                                            2012          2011 
                                           $'000         $'000 
       (a) Income tax recognised 
        in loss 
       Tax expense comprises: 
  Current tax expense                         1,753         1,212 
  Adjustments recognised in 
   the current year in relation 
   to the current tax of prior 
   years                                      (130)            48 
  Deferred tax (income)/expense 
   relating to the origination 
   and reversal of temporary 
   differences                              (1,436)         (700) 
 ------------------------------------  ------------  ------------ 
  Total tax expense                             187           560 
 ------------------------------------  ------------  ------------ 
 
 
 The prima facie income tax 
  expense on pre-tax accounting 
  loss from operations reconciles 
  to the income tax expense 
  in the financial statements 
  as follows: 
 Loss from operations                  (15,402)   (8,698) 
------------------------------------  ---------  -------- 
 Income tax expense/ (benefit) 
  calculated at 30%                     (4,621)   (2,610) 
 
 Non-deductible expenses                    591       225 
 Foreign withholding tax credits 
  not utilised                              943       367 
 Deferred tax assets not recognised       3,698     2,441 
 Non-assessable income                    (217)      (67) 
 Effect of different tax rate 
  in foreign operations                    (77)       156 
 Under/(over) provision of 
  income tax in previous year             (130)        48 
------------------------------------  ---------  -------- 
                                            187       560 
------------------------------------  ---------  -------- 
 
 
 The tax rate used in the above reconciliation 
  is the corporate tax rate of 30% payable 
  by Australian corporate entities on taxable 
  profits under Australian tax law. There has 
  been no change in the corporate tax rate 
  when compared with the previous reporting 
  period. 
 
 
                                      Consolidated 
 
                                 31 October   31 October 
                                    2012         2011 
                                    $'000        $'000 
      (b) Current tax assets 
      and liabilities 
      Current tax assets: 
  Tax refund receivable                  90           90 
 -------------------------      -----------  ----------- 
 
      Current tax payables: 
  Income tax payable                     69        6,904 
 -------------------------      -----------  ----------- 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 4.   INCOME TAXES (continued) 
 

Deferred tax balances

Deferred tax assets and liabilities arise from the following:

 
                                               Consolidated 
---------------------------  ------------------------------------------------ 
                              Opening                    Credited    Closing 
                               balance   Reclassified    to income    balance 
                             ---------  -------------  -----------  --------- 
 Year to 31 October 
  2012                         $'000        $'000         $'000       $'000 
---------------------------  ---------  -------------  -----------  --------- 
 Deferred tax liabilities: 
 Exchange difference 
  on foreign subsidiary           (15)              -           15          - 
 Intangible assets                 805              -        (805)          - 
---------------------------  ---------  -------------  -----------  --------- 
                                   790              -        (790)          - 
---------------------------  ---------  -------------  -----------  --------- 
 
 Deferred tax assets: 
 Tax losses - revenue              866              -          154      1,020 
 Research & development 
  tax credits                    3,913              -          570      4,483 
 Foreign tax credits               124              -         (11)        113 
 Doubtful debts                    319              -            -        319 
 Accrued costs                     103              -         (68)         35 
 Other                              34              -            1         35 
---------------------------  --------- 
                                 5,359              -          646      6,005 
---------------------------  ---------  -------------  -----------  --------- 
 
                                               Consolidated 
---------------------------  ------------------------------------------------ 
                              Opening                    Credited    Closing 
                               balance   Reclassified    to income    balance 
                             ---------  -------------  -----------  --------- 
 Four months to 31 October 
  2011                         $'000        $'000         $'000       $'000 
---------------------------  ---------  -------------  -----------  --------- 
 Deferred tax liabilities: 
 Exchange difference 
  on foreign subsidiary              -              -         (15)       (15) 
 Intangible assets               1,068              -        (263)        805 
---------------------------  ---------  -------------  -----------  --------- 
                                 1,068              -        (278)        790 
---------------------------  ---------  -------------  -----------  --------- 
 
 Deferred tax assets: 
 Tax losses - revenue            1,099              -        (233)        866 
 Research & development 
  tax credits                    3,294              -          619      3,913 
 Foreign tax credits                88              -           36        124 
 Doubtful debts                    319              -            -        319 
 Accrued costs                     103              -            -        103 
 Other                              34              -            -         34 
---------------------------  --------- 
                                 4,937              -          422      5,359 
---------------------------  ---------  -------------  -----------  --------- 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 4.       INCOME TAXES (continued) 
 Tax consolidation 
 Relevance of tax consolidation to the consolidated 
  entity 
 The company and its wholly-owned Australian resident 
  entities have formed a tax-consolidated group and 
  are therefore taxed as a single entity. The head 
  entity within the tax-consolidated group is eServGlobal 
  Limited. The members of the tax-consolidated group 
  are identified at Note 24. 
 
 Nature of tax funding arrangements and tax sharing 
  agreements 
 Entities within the tax-consolidated group have entered 
  into a tax funding arrangement and a tax-sharing 
  agreement with the head entity. Under the terms of 
  the tax funding arrangement, eServGlobal Limited 
  and each of the entities in the tax-consolidated 
  group has agreed to pay a tax equivalent payment 
  to or from the head entity, based on the current 
  tax liability or current tax asset of the entity. 
  Such amounts are reflected in amounts receivable 
  from or payable to other entities in the tax-consolidated 
  group. 
 
   The tax sharing agreement entered into between members 
   of the tax-consolidated group provides for the determination 
   of the allocation of income tax liabilities between 
   the entities should the head entity default on its 
   tax payment obligations. No amounts have been recognized 
   in the financial statements in respect of this agreement 
   as payment of any amounts under the tax sharing agreement 
   is considered remote. 
 
 
 5.     KEY MANAGEMENT PERSONNEL COMPENSATION 
 Key management personnel compensation policy 
  The Remuneration and Nominations Committee reviews 
  the remuneration packages of all key management 
  on an annual basis and makes recommendations to 
  the Board. The Boards approach on Remuneration Policies 
  is set out in the Remuneration Report which forms 
  part of the Directors' Report. 
 

The aggregate compensation made to key management personnel of the Group is set out as follows:

 
                                   Consolidated 
                                             Period 
                             Year Ended       Ended 
                              31 October    31 October 
                                 2012          2011 
                                  $             $ 
 Short-term employee 
  benefits                     2,587,004       672,594 
 Post-employment benefits         69,451        23,156 
 Share-based payments            309,302       107,490 
--------------------------  ------------  ------------ 
                               2,965,757       803,240 
--------------------------  ------------  ------------ 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 6.     EXECUTIVE AND EMPLOYEE SHARE OPTIONS 
 The Group has ownership-based remuneration schemes 
  for directors, key management personnel and employees 
  of the Group. In accordance with the provisions 
  of the scheme, directors and employees may be granted 
  options to acquire ordinary shares in the company. 
  The board believes that the options scheme has a 
  significant role to play in motivating employees 
  to help ensure the continued performance of the 
  Group. The vesting of any share options is not dependent 
  on any performance criteria, however, is dependent 
  on a period of service relative to the vesting dates. 
 
  During the financial year, the company issued 10,200,000 
  options (four month period to 31 October 2011: nil). 
 
  Under the eServGlobal Employee Share Option Plan, 
  established 4 August 2000 to assist in the attraction, 
  retention and motivation of employees and Directors 
  of the company and its related bodies corporate, 
  at 31 October 2012, key management personnel and 
  employees are entitled to purchase an aggregate 
  of 9,200,000 (31 October 2011: 7,710,000) ordinary 
  shares of the entity at an exercise price of $0.36 
  (31 October 2011: $0.48 to $0.80) per ordinary share. 
  At 31 October 2012, none (31 October 2011: 410,000) 
  of these options had vested. The options may be 
  exercised at various times up until 13 May 2017. 
  The holders of such options do not have the right, 
  by virtue of the option to participate in any share 
  issue or interest issue of any other body corporate 
  or scheme, and do not participate in any dividends 
  declared. 
 

The following share-based payment arrangements were in existence during the year:

 
                                                        Exercise   Fair value 
                                     Grant     Expiry     Price     at grant 
    Option Series       Number        Date      Date        $         date 
--------------------  ----------  ----------  -------  ---------  ----------- 
 Issued 7 March 
  2007 (i)               350,000   07-Mar-07    2012    0.52146         $0.33 
 Issued 4 October 
  2007 (i)               110,000   04-Oct-07    2012    0.80146         $0.44 
 Issued 11 February 
  2011 (i) (iii)       7,300,000   07-Mar-11    2016    0.48146         $0.16 
 Issued 27 April 
  2012 (ii) (iv)       1,500,000   27-Apr-12    2017    0.36000         $0.13 
 Issued 14 May 
  2012 (ii) (iv)       8,700,000   14-May-12    2017    0.36000         $0.11 
--------------------  ----------  ----------  -------  ---------  ----------- 
 

In accordance with the terms of the Employee Share Option Plan:

(i) Options issued in these series vest as to one-third on each of the first, second and third anniversary dates from the date of issue and expire five years from date of issue.

(ii) Options issued in these series vest fully on the second anniversary date from the date of issue and expire five years from the date of issue.

(iii) During the year, 1,000,000 options were cancelled, 6,050,000 options were cancelled and issued as replacement options and 250,000 options lapsed.

   (iv)    Options in these series were issued pursuant to shareholder approval granted in March 2012 
 
 
  In accordance with the terms of the Employee Share 
  Option Plan, options may be exercised at any time 
  from the date on which they vest to the date of 
  their expiry. 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 6.   EXECUTIVE AND EMPLOYEE SHARE OPTIONS (continued) 
 

The fair value of the options were derived by an appropriately qualified expert who chose to use the binomial pricing model. Where relevant, the expected life used in the model has been adjusted based on a best estimate for the effects of non-transferability, exercise restrictions and behavioural considerations. Expected volatility is based on the historical share price volatility over the past 5 years. The risk-free rate is sourced from the Reserve Bank of Australia.

Inputs into the models for the series of options:

 
                          Risk free 
                Share       rate of                                                         Sub optimal 
                price       return                               Dividend                       early 
   Issue       at grant    to expiry            Years              yield                      exercise 
    Date         date       (p.a.)      to expiration/exercise    (p.a.)    Volatility         factor 
-----------  ----------  -----------  ------------------------  ---------  -----------  ------------------- 
                                                                            45.00% 
   7-Mar-07        0.77        5.80%                         5       1.5%    - 55.00%                  2.00 
                                                                            45.00% 
   4-Oct-07        1.07        6.42%                         5       1.5%    - 50.00%                  2.00 
  07-Mar-11        0.47        5.30%                      4.93       0.0%   45.00%             none assumed 
  27-Apr-12        0.30        3.23%                         5       0.0%   52.50%             none assumed 
  14-May-12        0.25        2.82%                         5       0.0%   52.50%             none assumed 
-----------  ----------  -----------  ------------------------  ---------  -----------  ------------------- 
 

The following reconciles the outstanding share options granted under the executive share option plan at the beginning and the end of the financial year:

 
                                 31 October 2012           31 October 2011 
                            ------------------------  ------------------------ 
 
                                           Weighted                  Weighted 
                                            average                   average 
                                            exercise                  exercise 
                              Number of      price       Number        price 
                               Options         $        of Options       $ 
 Balance at the beginning 
  of the year                  7,710,000     0.656       7,760,000     0.656 
 Granted during the 
  year                        10,200,000     0.360               -       - 
 Expired/ lapsed/ 
  cancelled during 
  the year                   (8,710,000)     0.622        (50,000)     0.690 
--------------------------  ------------  ----------  ------------  ---------- 
 Balance at the end 
  of the year                  9,200,000     0.360       7,710,000     0.656 
--------------------------  ------------  ----------  ------------  ---------- 
 Exercisable at the 
  end of the financial 
  year                                 -       -           410,000     0.765 
--------------------------  ------------  ----------  ------------  ---------- 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 6.   EXECUTIVE AND EMPLOYEE SHARE OPTIONS (continued) 
 

Exercised during the financial year

No options were exercised during the financial year, nor during the previous financial period.

Balance at the end of the financial year

The share options outstanding at the end of the financial year are as follows:

 
                                Vested   Unvested    Expiry   Exercise   Contractual 
-----------------  ----------  -------  ----------  -------  ---------  ------------ 
                                 No.        No.       Date     Price        Life 
                               -------  ----------  -------  ---------  ------------ 
 Issued                No                                        $         (days) 
-----------------  ----------  -------  ----------  -------  ---------  ------------ 
 Issued 27 April 
  2012              1,500,000     -      1,500,000     2017      $0.36         1,638 
 Issued 14 May 
  2012              7,700,000     -      7,700,000     2017      $0.36         1,655 
                    9,200,000     -      9,200,000 
                   ----------  -------  ---------- 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
                                                 Consolidated 
                                              Year         Period 
                                              Ended         Ended 
                                            31 October    31 October 
                                               2012          2011 
                                                $             $ 
 7.    REMUNERATION OF AUDITORS 
       Auditor of the Parent Entity 
  Auditing of the financial report             135,000        82,500 
                                               135,000        82,500 
 ---------------------------------------  ------------  ------------ 
 
       Other Auditors 
  Auditing the financial report                121,883        51,374 
       Other services - Taxation                20,806             - 
      ---------------------------------- 
                                               142,689        51,374 
 ---------------------------------------  ------------  ------------ 
                                               277,689       133,874 
 ---------------------------------------  ------------  ------------ 
 
 
 The auditor of eServGlobal is Deloitte 
  Touche Tohmatsu in Australia and the Other 
  Auditors are all affiliated firms of Deloitte 
  Touche Tohmatsu. Fees paid to other auditors 
  are charged in respective foreign currencies 
  and are subject to exchange rate fluctuations. 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
                                              31 October   31 October 
                                                 2012         2011 
                                                 $'000        $'000 
 8.    CURRENT TRADE AND OTHER RECEIVABLES 
  Trade receivables (i)                            9,683       10,608 
  Less : Allowance for doubtful 
   debts                                           (892)      (1,092) 
 ------------------------------------------  -----------  ----------- 
                                                   8,791        9,516 
  Prepayments                                        956        1,046 
  Goods and services tax receivable                  461          868 
  Work in progress (Note 9)                        3,602        4,910 
  Deferred sales proceeds                              -       23,534 
  Deposits and accrued interest                      284          551 
                                                  14,094       40,425 
 ------------------------------------------  -----------  ----------- 
                      (i) The average credit period on sales of goods 
                     and rendering of services is 60 days (31 October 
                      2011: 60 days). Historically, the Group has had 
            no requirement to charge interest on overdue receivables, 
                      although customer contractual terms include the 
                 ability to do this. Objective evidence is determined 
                     by reference to knowledge of disputes at balance 
                     date, where applicable. The Group also considers 
                    any change in the quality of the trade receivable 
                     from the date credit was initially granted up to 
                                                  the reporting date. 
                        Before accepting any new customers, the Group 
                     obtains, where considered necessary, third party 
                 references to assess the potential customer's credit 
                  worthiness. The majority of the Group's outstanding 
                 trade receivables consist of large Telecommunication 
               companies and are considered high quality creditworthy 
                                                           customers. 
              Included in the Group's trade receivable balance 
              are debtors with a carrying amount of $2.6 million 
                (31 October 2011: $4.9 million) which are past 
              due at the reporting date for which the Group has 
               not provided as there has not been a significant 
              change in credit quality and the amounts are still 
               considered recoverable. The Group does not hold 
               any collateral over these balances. The average 
                days overdue for these receivables is 108 days 
                         (31 October 2011: 133 days). 
                                                   Consolidated 
                                              31 October   31 October 
                                                 2012         2011 
                                                 $'000        $'000 
       Ageing of past due but not 
        impaired 
  By up to 30 days                                   640          466 
  30 - 90 days                                       410        1,116 
  90 - 120 days                                      371          248 
  120 + days                                       1,129        3,047 
 ------------------------------------------  -----------  ----------- 
                                                   2,550        4,877 
 ------------------------------------------  -----------  ----------- 
 
 
 
 Movement in allowance for doubtful 
  debts 
 Balance at the beginning of the 
  year                                 1,092   1,000 
 Impairment (reduction)/losses 
  recognised on receivables            (200)      92 
 Balance at the end of the year        (892)   1,092 
------------------------------------  ------  ------ 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
                                            31 October   31 October 
                                               2012         2011 
  9.    WORK IN PROGRESS                       $'000        $'000 
  Contract work in progress                     17,750       17,064 
  Progress billings and advances 
   received                                   (16,273)     (14,344) 
 ----------------------------------------  -----------  ----------- 
                                                 1,477        2,720 
 ----------------------------------------  -----------  ----------- 
        Recognised and included in 
         the financial statements as 
         amounts due: 
        From customers: 
        Current (Note 8)                         3,602        4,910 
 
        To customers as deferred income: 
        Current (Note 17)                      (2,125)      (2,190) 
 ----------------------------------------  ----------- 
                                                 1,477        2,720 
 ----------------------------------------  -----------  ----------- 
 
 
 
                               31 October   31 October 
                                  2012         2011 
                                  $'000        $'000 
 
 10.    CURRENT INVENTORIES 
  Finished goods                      158          170 
 ---------------------------  -----------  ----------- 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
  11.   PROPERTY, PLANT AND EQUIPMENT 
                                                          Consolidated 
                                   --------------------------------------------------------- 
 
 
                                       Office 
                                      furniture       Leasehold         Plant 
                                     and fittings    improvements    and equipment    Total 
                                   --------------  --------------  ---------------  -------- 
                                        $'000           $'000           $'000         $'000 
                                   --------------  --------------  ---------------  -------- 
 
        Gross carrying amount 
         - at cost 
  Balance at 30 June 
   2011                                       715              11            8,327     9,053 
  Additions                                    22               -                7        29 
  Disposals                                  (86)               -                -      (86) 
  Net foreign currency                        (3)               -             (67)      (70) 
 --------------------------------  --------------  --------------  ---------------  -------- 
  Balance at 31 October 
   2011                                       648              11            8,267     8,926 
  Additions                                     4               -              136       140 
  Disposals                                  (72)            (11)          (3,059)   (3,142) 
  Net foreign currency                       (53)               -            (684)     (737) 
 --------------------------------  --------------  --------------  ---------------  -------- 
  Balance at 31 October 
   2012                                       527               -            4,660     5,187 
 --------------------------------  --------------  --------------  ---------------  -------- 
 
        Accumulated depreciation 
  Balance at 30 June 
   2011                                       584               4            6,624     7,212 
  Depreciation expense                         51               4              271       326 
  Disposal                                   (55)               -                -      (55) 
  Net foreign currency                        (4)               -             (94)      (98) 
 --------------------------------  --------------  --------------  ---------------  -------- 
  Balance at 31 October 
   2011                                       576               8            6,801     7,385 
  Depreciation expense                         40               3              594       637 
  Disposal                                   (72)            (11)          (2,936)   (3,019) 
  Net foreign currency                       (55)               -            (673)     (728) 
 --------------------------------  --------------  --------------  ---------------  -------- 
  Balance at 31 October 
   2012                                       489               -            3,786     4,275 
 --------------------------------  --------------  --------------  ---------------  -------- 
 
        Net book value 
  As at 31 October 
   2011                                        72               3            1,466     1,541 
 --------------------------------  --------------  --------------  ---------------  -------- 
  As at 31 October 
   2012                                        38               -              874       912 
 --------------------------------  --------------  --------------  ---------------  -------- 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
                                                          Consolidated 
                                                    31 October    31 October 
                                                       2012           2011 
                                                       $'000         $'000 
 12.    GOODWILL 
        Gross carrying amount and net 
         book value 
  Balance at the beginning of 
   the financial year                                    15,391        15,637 
  Translation effects of foreign 
   currency exchange movements                          (1,063)         (246) 
 -----------------------------------------------  -------------  ------------ 
  Balance at end of financial 
   year                                                  14,328        15,391 
 -----------------------------------------------  -------------  ------------ 
 
        Accumulated impairment losses 
  Balance at the beginning of 
   the financial year                                   (9,009)       (9,138) 
  Translation effects of foreign 
   currency exchange movements                              559           129 
 -----------------------------------------------  ------------- 
  Balance at end of financial 
   year                                                 (8,450)       (9,009) 
 -----------------------------------------------  -------------  ------------ 
 
        Net book value 
  At the beginning of the financial 
   year                                                   6,382         6,499 
 -----------------------------------------------  -------------  ------------ 
  At the end of the financial 
   year                                                   5,878         6,382 
 -----------------------------------------------  -------------  ------------ 
 
  During the financial year, the Group assessed 
   the recoverable amount of goodwill based on 
   the methodology below, and determined that 
   no further impairment was required (four month 
   period to 31 October 2011: $ nil). The recoverable 
   amount was assessed by reference to the cash-generating 
   unit's value in use. A discount factor of 25% 
   per annum (four month period to 31 October 
   2011: 23% per annum) was applied in the value 
   in use model. No write-down of the carrying 
   amounts of other assets in the cash- generating 
   unit was necessary. 
 
  Allocation of goodwill to cash-generating units 
  Goodwill has been allocated for impairment 
   testing purposes to a single cash generating 
   unit, being the entire business. This is because 
   substantially the entire product list of the 
   combined entity is available for sale to, and 
   being sold to, substantially the entire customer 
   base of the combined entity. 
       The recoverable amount of the cash-generating 
        unit is determined based on a value-in-use 
        calculation which uses cash flow projections 
        based on financial budgets approved by management 
        covering a 5 year period, and a terminal value 
        based upon an extrapolation of cash flows beyond 
        the 5 year period using an estimated growth 
        rate of 3% per annum. 
 
        The key assumptions used in the value-in-use 
        calculation for the cash generating unit are 
        as follows: 
         *    Sales are expected to grow over the forecast period 
              between 10% to 17%. 
 
 
         *    A gross margin of 60% over the forecast period: this 
              is based upon average gross margins achieved in the 
              period immediately before the forecast period. 
 
 
         *    In performing the value-in-use calculations, the 
              company has applied post-tax discount rates to 
              discount the forecast future attributable post tax 
              cash flows. The equivalent pre-tax discount rate is 
              25% per annum. 
 
 
         *    Operating expenses are expected to increase steadily 
              over the forecast period, but at a rate lower than 
              the sales growth. 
 
 
        Management believes that any reasonably possible 
        change in the key assumptions on which recoverable 
        amount is based would not cause the aggregate 
        carrying amount to exceed the aggregate recoverable 
        amount of the cash-generating unit. 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 13.   INTANGIBLES 
 
 
                                                     Consolidated 
                            ------------------------------------------------------------- 
                                 Software          Customer 
                              & documentation    relationships      Software 
                                 acquired          acquired        development    Total 
                                   $'000             $'000            $'000        $'000 
                            -----------------  ---------------  --------------  --------- 
 Gross carrying amount 
 Balance at 30 June 
  2011                                 17,545           20,955           6,391     44,891 
 Internally developed                       -                -             500        500 
 Effects of foreign 
  currency exchange 
  movements                                 -             (58)            (92)      (150) 
--------------------------  -----------------  ---------------  --------------  --------- 
 Balance at 31 October 
  2011                                 17,545           20,897           6,799     45,241 
 Internally developed                       -                -           1,826      1,826 
 Effects of foreign 
  currency exchange 
  movements                                 -            (164)           (283)      (447) 
--------------------------  -----------------  ---------------  --------------  --------- 
 Balance at 31 October 
  2012                                 17,545           20,733           8,342     46,620 
--------------------------  -----------------  ---------------  --------------  --------- 
 
 Accumulated Amortisation 
  and impairment 
 Balance at 30 June 
  2011                               (17,545)         (17,391)         (1,943)   (36,879) 
 Amortisation expense                       -            (891)           (690)    (1,581) 
 Effects of foreign 
  currency exchange 
  movements                                 -               15              12         27 
--------------------------  -----------------  ---------------  --------------  --------- 
 Balance at 31 October 
  2011                               (17,545)         (18,267)         (2,621)   (38,433) 
 Amortisation expense                       -          (2,479)         (2,225)    (4,704) 
 Effects of foreign 
  currency exchange 
  movements                                 -               13              12         25 
--------------------------  -----------------  ---------------  --------------  --------- 
 Balance at 31 October 
  2012                               (17,545)         (20,733)         (4,834)   (43,112) 
--------------------------  -----------------  ---------------  --------------  --------- 
 
 Net Book Value 
 As at 31 October 
  2011                                      -            2,630           4,178      6,808 
--------------------------  -----------------  ---------------  --------------  --------- 
 As at 31 October 
  2012                                      -                -           3,508      3,508 
--------------------------  -----------------  ---------------  --------------  --------- 
 
 Significant intangible assets 
 
  Software development costs of $8.342 million are 
  amortised over three years. 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
                                                 Consolidated 
                                            31 October   31 October 
                                               2012         2011 
                                               $'000        $'000 
 14.    CURRENT TRADE AND OTHER PAYABLES 
  Trade payables (i)                             1,359        2,214 
  Accruals and other payables                    6,457       13,033 
 ----------------------------------------  -----------  ----------- 
                                                 7,816       15,247 
 ----------------------------------------  -----------  ----------- 
 
  (i) The average credit period on purchases 
   of certain goods is 45 days (31 October 2011: 
   45 days). No interest is charged on overdue 
   payables. The Group has financial risk management 
   policies in place to ensure that all payables 
   are paid within the credit timeframe. 
 
 
                                  31 October   31 October 
                                     2012         2011 
                                     $'000        $'000 
 15.    BORROWINGS 
        Secured 
  Loans                                7,200       14,000 
 
  Current (i) (iii)                    1,200       14,000 
        Non-current (ii) (iii)         6,000            - 
       ------------------------  -----------  ----------- 
                                       7,200       14,000 
 ------------------------------  -----------  ----------- 
 
 
       (i) Current loans represent a loan from former 
        shareholder Guiness Peat Group International 
        Holdings BV. The loan is secured by way of 
        a fixed and floating charge over the assets 
        of the Group, interest bearing at 9.75% per 
        annum and due for repayment on 31 August 
        2013. 
 
        (ii) Non-current loans represent loans from 
        shareholders, MHB Holdings Pty Ltd ($1,988,100), 
        Volantis Capital Limited ($2,507,748), Strathclyde 
        pensions fund ($672,252) and Halliday LLC 
        ($831,900). The loan is secured by way of 
        a fixed and floating charge over the assets 
        of the Group and is interest bearing at 9.75% 
        per annum. During the year, these shareholders 
        agreed to extend the due date of the loans 
        to 15 February 2014. Accordingly this loan 
        is classified as non-current borrowings at 
        31 October 2012. 
 
        (iii) On 29(th) January 2013 the Company 
        gave seven days irrevocable notice to the 
        lenders of its intention to repay all the 
        outstanding $7.2 million shareholder loans. 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 16.   PROVISIONS 
 
 
                                               Retirement 
                                 Employee    contribution 
                               provisions       plans (i)   Total 
                             ------------  --------------  ------ 
                                    $'000           $'000   $'000 
                             ------------  --------------  ------ 
 Consolidated 
 Balance as at 31 October 
 2011                               2,515             385   2,900 
 Additional provisions 
  recognised                           36              46      82 
 Utilised during the 
  year                              (827)               -   (827) 
---------------------------  ------------  --------------  ------ 
 Balance as at 31 October 
 2012                               1,724             431   2,155 
---------------------------  ------------  --------------  ------ 
 
 Current                            1,724               -   1,724 
 Non-current                            -             431     431 
---------------------------  ------------  --------------  ------ 
                                    1,724             431   2,155 
---------------------------  ------------  --------------  ------ 
 
  (i) The retirement contribution plan is the statutory 
   termination payment due to eligible employees in 
   France. 
 
 
 
                                          Consolidated 
                                     31 October   31 October 
                                        2012         2011 
                                        $'000        $'000 
 17.    OTHER CURRENT LIABILITIES 
  Deferred income (Note 9)                2,125        2,190 
 ---------------------------------  -----------  ----------- 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 18.                                ISSUED CAPITAL 
                                                                          31 October    31 October 
                                                                             2012          2011 
                                                                             $'000         $'000 
 
    196,847,706 fully paid ordinary 
    shares (31 October 2011: 196,847,706)                                     90,770        90,770 
 ---------------------------------------------------------------------  ------------  ------------ 
 
                                                       31 October                      31 October 
                                                           2012                            2011 
                                                    No.                       $            No.          $ 
                                                    '000                     '000          '000        '000 
----------------------------------  ----------------------------------  ------------  ------------  -------- 
 Fully Paid Ordinary Shares 
 Balance at the beginning 
  of financial year                                            196,848        90,770       196,848   123,946 
 Balance at the end of financial 
  year                                                         196,848        90,770       196,848    90,770 
----------------------------------  ----------------------------------  ------------  ------------  -------- 
 
 
 
 In the prior period to 31 October 2011, based 
  on the Company's shareholders approval, the 
  directors declared a capital return of $0.16854 
  per share and paid to shareholders on 23(rd) 
  August 2011. Total amount paid was $33,176,000. 
 
  Subsequent to the balance sheet date a total 
  of 52,198,291 new ordinary shares were issued 
  through placement and subscription. The Company 
  now has 249,045,997 ordinary shares in issue. 
  Further details are contained in Note 30 
 Fully paid ordinary shares carry one vote 
  per share and carry the right to dividends. 
 
 Changes to the then Corporations Law abolished 
  the authorised capital and par value concept 
  in relation to share capital from 1 July 
  1998. Therefore, the company does not have 
  a limited amount of authorised capital and 
  issued shares do not have a par value. 
 Share Options 
 In accordance with the terms of the executive 
  and employee share option plan as at 31 October 
  2012, employees are entitled to exercise 
  options granted and thus acquire shares in 
  the company. Details of the executive and 
  employee share option plan are contained 
  in Note 6 to the financial statements. 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
                                                      Consolidated 
 
                                                31 October    31 October 
                                                   2012          2011 
                                                   $'000         $'000 
 19.    RESERVES 
  Foreign currency translation                     (2,099)       (3,376) 
  Employee equity-settled benefits                   2,017         1,393 
 --------------------------------------------  -----------  ------------ 
                                                      (82)       (1,983) 
 --------------------------------------------  -----------  ------------ 
 
        Foreign currency translation reserve 
  Balance at beginning of financial 
   year                                            (3,376)       (3,522) 
  Translation of foreign operations                  1,277           146 
 --------------------------------------------  -----------  ------------ 
  Balance at the end of the financial 
   year                                            (2,099)       (3,376) 
 --------------------------------------------  -----------  ------------ 
 
  Exchange differences relating to the translation 
   from Euros, being the functional currency 
   of the eServGlobal SAS and its controlled 
   entities, into Australian dollars are brought 
   to account by entries made directly to the 
   foreign currency translation reserve. 
 
 
 Employee equity-settled benefits 
  reserve 
 Balance at beginning of financial 
  year                                     1,393   1,132 
 Share based payments                        624     261 
 Balance at the end of the financial 
  year                                     2,017   1,393 
----------------------------------------  ------  ------ 
 
 The employee equity-settled benefits reserve 
  arises on the grant of share options to key 
  management personnel and employees under 
  the executive and employee share option plan. 
  Amounts are transferred out of the reserve 
  and into issued capital when options are 
  exercised. Further information about share-based 
  payments to key management personnel and 
  employees is contained in Note 6 to the financial 
  statements. 
 
 
 20.    ACCUMULATED LOSSES                       31 October   31 October 
                                                    2012         2011 
                                                    $'000        $'000 
  Balance at beginning of the financial 
   year                                            (59,984)     (26,770) 
  Loss for the year attributable 
   to equity holders of the parent                 (15,715)      (9,304) 
  Payment of dividends (Note 22)                          -     (23,910) 
 ---------------------------------------------  -----------  ----------- 
  Balance at end of financial year                 (75,699)     (59,984) 
 ---------------------------------------------  -----------  ----------- 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
                                              Consolidated 
                                                           Period 
                                        Year Ended        Ended 31 
                                        31 October         October 
                                           2012             2011 
                                        Cents Per         Cents Per 
                                          Share             Share 
 21.    LOSS PER SHARE 
  Basic loss per share                   (8.0)             (4.7) 
 ----------------------------------  -------------      ----------- 
  Diluted loss per share                 (8.0)             (4.7) 
 ----------------------------------  -------------      ----------- 
 
        Basic loss per share 
        The loss and weighted average number of ordinary 
         shares used in the calculation of basic loss 
         per share are as follows: 
                                                           Period 
                                                          Ended 31 
                                                           October 
                                                            2011 
                                       Year Ended           $'000 
                                        31 October 
                                           2012 
                                          $'000 
  Earnings - being the loss 
   for the year attributable 
   to equity holders of the 
   parent                               (15,715)          (9,304) 
 ----------------------------------  -------------      ----------- 
 
                                        31 October       31 October 
                                              2012             2011 
                                           No '000          No '000 
  Weighted average number 
   of ordinary shares                   196,848           196,848 
 ----------------------------------  -------------      ----------- 
 
        Diluted loss per share 
        The loss and weighted average number of ordinary 
         and potential ordinary shares used in the 
         calculation of diluted loss per share are 
         as follows: 
                                                             Period 
                                                           Ended 31 
                                                            October 
                                                               2011 
                                        Year Ended            $'000 
                                        31 October 
                                              2012 
                                             $'000 
       ---------------------------- 
  Earnings - being the loss 
   for the year attributable 
   to equity holders of the 
   parent                               (15,715)          (9,304) 
 ----------------------------------  -------------      ----------- 
 
 
 
                                      31 October   31 October 
                                            2012         2011 
                                         No '000      No '000 
 Weighted average number 
  of ordinary shares and potential 
  ordinary shares (a)                  196,848      196,848 
-----------------------------------  -----------  ----------- 
 
 (a) Weighted average numbers of ordinary shares 
  and potential ordinary shares used in the 
  calculation of diluted loss per share reconciles 
  to the weighted average number of ordinary 
  shares used in the calculation of basic loss 
  per share as follows: 
 Weighted average number 
  of ordinary shares and potential 
  ordinary shares used in 
  the calculation of diluted 
  loss per share                       196,848      196,848 
-----------------------------------  -----------  ----------- 
 
 

There were no options on issue at year end that have been considered dilutive for the purposes of determining diluted earnings per share for the year ended 31 October 2012.

Notes to the Financial Statements for the financial year ended 31 October 2012

 
                                                 Consolidated 
                                        31 October          31 October 
                                           2012                2011 
                                      Cents     Total     Cents     Total 
                                     Per Share   $'000   Per Share   $'000 
22.   DIVIDENDS 
      Recognised Amounts 
      Special dividend recognised 
       and paid 
 Fully Paid Ordinary Shares 
  partly franked                             -       -     0.12146  23,910 
 
 
    In respect of the current financial year no dividend 
    has been declared. 
 
    In the prior period to 31 October 2011, based on 
    the Company's shareholders approval, the directors 
    declared a special dividend of $0.12146 per share 
    (franked amount at $0.083 per share) and paid to 
    shareholders on 23(rd) August 2011. Total dividend 
    paid was $23,910,000. 
 
 
23.  LEASES 
     Operating Leases 
     Leasing arrangements 
      Operating leases relate to office facilities with 
      lease terms of up to five years. The Group does 
      not have an option to purchase the leased asset 
      at the expiry of the lease period. 
 
 
                                              Consolidated 
                                           Year        Period 
                                           Ended        Ended 
                                         31 October   31 October 
                                            2012         2011 
                                           $'000        $'000 
    Non-cancellable operating leases 
 No longer than 1 year                        1,512        1,892 
 Longer than 1 year and not longer 
  than 5 years                                2,425        3,806 
    Longer than 5 years                           -            - 
    ----------------------------------  -----------  ----------- 
                                              3,937        5,698 
 -------------------------------------  -----------  ----------- 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
                                                                                         Ownership 
                                                                                          Interest 
                                    COUNTRY OF INCORPORATION                31 October              31 October 
                                                                                2012                    2011 
                                                                                  %                       % 
       -------------------------  ---------------------------  -----  ----------------------  ---------------------- 
 24.    SUBSIDIARIES 
        Parent Entity 
        eServGlobal Limited                    Australia (vi) 
                                                        (vii) 
 
        Subsidiary 
  eServGlobal Holdings 
   SAS                                       France (i)                         100                     100 
  eServGlobal SAS                France (i) (iii)(viii)                         100                     100 
                                          Indonesia (i) 
  PT eServGlobal Indonesia                         (ix)                         100                     100 
  eServGlobal (Beijing) 
   Telecommunication 
   Technical 
   Services, Co Ltd                      China (i) (ix)                         100                     100 
  eServGlobal Telecom 
   Romania Srl                    Romania (i)(ix)(viii)                         50                      50 
  eServGlobal Telecom 
   Serviços do Brasil 
   Ltda                                 Brazil (i) (ix)                         100                     100 
  eServGlobal (NZ) Pty                   Australia (ii) 
   Limited                                     (v) (vi)                         100                     100 
  eServGlobal (HK) Limited                Hong Kong (i)                         100                     100 
  eServGlobal NVSA                          Belgium (i)                         100                     100 
                                         United Kingdom 
  eServGlobal UK Limited                            (x)                         100                     100 
  eServ UK Limited                   United Kingdom(iv)                         100                     100 
  eServGlobal Singapore 
   Pte. Ltd.                              Singapore (i)                         100                     100 
                                          United States 
  eServGlobal Inc                       of America (iv)                         100                     100 
  eServGlobal Aust Pty                   Australia (iv) 
   Limited                                     (v) (vi)                         100                     100 
 
      (i)                   These subsidiaries carry on business in their 
                             country of incorporation; France, Indonesia, 
                             China, Romania, Brazil, Hong Kong, Belgium 
                             and Singapore. 
      (ii)                  eServGlobal (NZ) Pty Ltd carries on business 
                             in Australia and has a branch which carries 
                             on business in New Zealand. 
      (iii)                 eServGlobal SAS carries on business in France 
                             and has branches or representative office 
                             which carry on business in Egypt, Poland, 
                             India and the United Arab Emirates. 
      (iv)                  These subsidiaries did not trade in the year 
                             ended 31 October 2012. 
      (v)                   These subsidiaries are classified as small 
                             proprietary companies and, in accordance 
                             with the Corporations Act 2001, are relieved 
                             from the requirement to prepare, audit and 
                             lodge a financial report. 
      (vi)                  These companies are members of the Australian 
                             tax consolidated group. 
      (vii)                 eServGlobal Limited is the head entity within 
                             the tax consolidated group. 
      (viii)                This company is a subsidiary of eServGlobal 
                             Holdings SAS. Management have determined 
                             that the group has the power to govern the 
                             financial and operating policies eServ Global 
                             Telecom Romania Srl. 
           (ix)             These companies are subsidiaries of eServGlobal 
                             SAS. 
      (x)                   eServGlobal UK Limited carries on business 
                             in the United Kingdom and has a branch which 
                             carries on business in the Netherlands. 
 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 25.   SEGMENT INFORMATION 
 
 
 The Group operates in a single segment being 
  the telecommunications software solutions business. 
  Information reported to the chief operating 
  decision maker for the purposes of resource 
  allocation and assessment of segment performance 
  focuses on telecommunication software solution 
  business. 
 
 Revenue from major products and services 
  The following is an analysis of the Group's 
  revenue from continuing operations from its 
  major products and services. 
                                        Year Ended        Period 
                                        31 October         Ended 
                                              2012    31 October 
                                                            2011 
                                             $'000         $'000 
  Hardware                                     613           129 
  Licences                                   9,200           817 
  Services                                   3,378         1,398 
  Support                                   12,148         4,437 
  Software as a Service                      2,731           236 
 -----------------------------------  ------------  ------------ 
  Total revenue from continuing 
   operations                               28,070         7,017 
 -----------------------------------  ------------  ------------ 
 
 Geographical information 
 The Group's revenue from continuing operations 
  from external customers are detailed below 
  based on the external customers' domiciles. 
                                        Year Ended        Period 
                                        31 October         Ended 
                                              2012    31 October 
                                                            2011 
                                             $'000         $'000 
  Middle East                                7,863         1,970 
  Asia Pacific                               3,783         1,538 
  Europe                                     3,706         1,383 
  Africa                                    12,120         1,955 
  Central and South America                    598           171 
 -----------------------------------  ------------  ------------ 
  Total revenue from continuing 
   operations                               28,070         7,017 
 -----------------------------------  ------------  ------------ 
 
 Information about major customers 
  Included in the Group's revenue from continuing 
  operations from external customers are revenues 
  of approximately $13.8 million (four month period 
  ended 31 October 2011: $4.1 million) which arose 
  from sales to the Group's largest customers. 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 26.   RELATED PARTY DISCLOSURES 
       a) Equity Interests in Related 
        Parties 
       Equity Interests in Controlled Entities 
        Details of the percentage of ordinary shares 
        held in subsidiaries are disclosed in Note 24 
        to the financial statements. 
 
       b) Key management personnel compensation 
       Details of key management personnel compensation 
        are disclosed in Note 5 to the financial statements. 
       c) Key management personnel equity holdings 
       Fully paid ordinary shares issued 
       by eServGlobal Limited. 
 
 
 
 
                         Balance         Received     Net other     Balance 
                       at 1 November    on exercise     change        at 31 
                                        of options                   October 
-------------------  ---------------  -------------  ----------  ------------- 
                           No.             No.           No.          No. 
-------------------  ---------------  -------------  ----------  ------------- 
 Year to 31 
  October 2012 
 D Smart                      40,000              -           -         40,000 
 R Mathews(i)             16,317,275              -           -     16,317,275 
 C Halliday(ii)           23,445,324              -           -     23,445,324 
 F Barrault                  500,000              -           -        500,000 
 
 James Brooke(iii)        35,153,419              -           -     35,153,419 
 Stephen Baldwin 
  (iv)                             -              -     932,600        932,600 
 
 Four months 
  to 31 October 
  2011 
 D Smart                      40,000              -           -         40,000 
 R Mathews(i)             16,317,275              -           -     16,317,275 
 C Halliday(ii)           23,445,324              -           -     23,445,324 
 F Barrault                  500,000              -           -        500,000 
 James Brooke(iii)        35,153,419              -           -     35,153,419 
 
 

(i) Has the power to exercise, control the exercise of, or influence the exercise of, the voting powers or disposal of the securities to which the relevant interest relates of the 16,110,592 ordinary shares held by MHB Holdings Pty Ltd and 206,683 shares held by Paua Pty Ltd.

(ii) Has the power to exercise, control the exercise of, or influence the exercise of, the voting powers or disposal of the securities to which the relevant interest relates of the 16,110,592 ordinary shares held by MHB Holdings Pty Ltd, 62,005 held by Paua Pty Ltd, and 7,272,727 shares held by National Nominees Limited

(iii) J Brooke has a relevant interest in shares held by Henderson Global Investors Limited

   (iv)           Stephen Baldwin appointed a Director on 25 November 2011. 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 26.   RELATED PARTY DISCLOSURES (continued) 
 
 
 c) Key management personnel equity holdings 
  (continued) 
 

Options issued by eServGlobal Limited to Key Management Personnel

 
 
                 Balance      Granted     Exercised   Net other    Balance   Balance    Vested       Vested     Vested 
                   at 1         as                      change       at      vested       but          and      during 
                 November  compen-sation                             31       at 31       not      exercisable   the 
                                                                   October   October  exercisable                year 
                ---------  -------------  ---------  -----------  ---------  -------  -----------  -----------  ------ 
                   No.          No.          No.         No.         No.       No.        No.          No.       No. 
--------------  ---------  -------------  ---------  -----------  ---------  -------  -----------  -----------  ------ 
Year to 
 31 October 
 2012 
Craig Halliday  1,000,000      1,500,000          -  (1,000,000)  1,500,000        -            -            -       - 
R Arame         1,000,000      1,000,000          -  (1,000,000)  1,000,000        -            -            -       - 
S Blundell      1,000,000      1,000,000          -  (1,000,000)  1,000,000        -            -            -       - 
P 
 Montessori(i)          -        750,000          -            -    750,000        -            -            -       - 
                ---------  -------------  ---------  -----------  ---------  -------  -----------  -----------  ------ 
                 Balance      Granted     Exercised   Net other    Balance   Balance    Vested       Vested     Vested 
                   at 1         as                      change       at      vested       but          and      during 
                   July    compen-sation                             31       at 31       not      exercisable   the 
                                                                   October   October  exercisable                year 
                ---------  -------------  ---------  -----------  ---------  -------  -----------  -----------  ------ 
                   No.          No.          No.         No.         No.       No.        No.          No.       No. 
                ---------  -------------  ---------  -----------  ---------  -------  -----------  -----------  ------ 
Four months 
 to 31 October 
 2011 
Craig Halliday  1,000,000              -          -            -  1,000,000        -            -            -       - 
R Arame         1,000,000              -          -            -  1,000,000        -            -            -       - 
S Blundell      1,000,000              -          -            -  1,000,000        -            -            -       - 
 
 
   (i)             P Montessori was employed on 6 February 2012. 

Each executive share plan option converts into one ordinary share of eServGlobal Limited when the option is exercised and the exercise price paid. When options are issued, no amounts are paid or payable by the recipient of the option (Refer Note 6).

 
 d) Non executive directors option holdings 
 

There were no options in issue to non executive directors during the financial year or in the prior financial period.

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 26.   RELATED PARTY DISCLOSURES (continued) 
 
 
                                                                                      Consolidated 
 
                                                                                    Year         Period 
                                                                                     Ended 
                                                                                      31         Ended 31 
                                                                                    October      October 
                                                                                     2012          2011 
                                                                                       $            $ 
                                         e) Loans from related parties 
                                         Loans from shareholders                   6,000,000   14,000,000 
 
                                          During the year, the Group paid 
                                          down part of the secured loans 
                                          from shareholders and one of 
                                          the lenders, Guinness Peat Group 
                                          ceased to be a related party 
                                          of the company (refer Note 15). 
  f) Other related party transactions 
 
    Interest on shareholder loans                                                    915,740      525,963 
 
  Mr Baldwin's Director's Fees, 
   as detailed in the Directors' 
   Report, are paid to his private 
   company                                                                            87,083            - 
 
  g) Parent Entities 
  The parent and ultimate parent entity in the 
   Group is eServGlobal Limited. 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
27.    NOTES TO THE STATEMENT OF CASH FLOWS 
                                                                          Consolidated 
                                                    Year Ended 31 October 2012  Period Ended 31 October 2011 
                                                                         $'000                         $'000 
       a) Reconciliation of cash 
       For the purposes of the statement of cash 
       flows, cash and cash equivalents includes 
       cash on 
       hand and in banks and investments in money 
       market instruments, net of outstanding bank 
       overdrafts. 
       Cash at the end of the financial year as 
       shown in the statement of cash flows is 
       reconciled 
       to the related items in the statement of 
       financial position as follows: 
       Cash and cash equivalents                                         3,794                        10,129 
       Bank overdraft                                                        -                             - 
                                                                         3,794                        10,129 
 
       b) Financing facilities 
       Secured loan facility 
 
               *    amount used                                          7,200                        14,000 
                                                                             -                             - 
               *    amount unused 
       Total Secured loan facilities                                     7,200                        14,000 
 
 
        c) Reconciliation of loss for the year to 
        net cash flows from operating activities 
        Loss for the year                                             (15,589)                           (9,258) 
        Interest income                                                  (562)                           (1,816) 
        Depreciation of non-current assets                                 637                               326 
        Amortisation of non-current assets                               4,704                             1,581 
        Loss on disposal of non-current assets                             123                                31 
        Unrealised foreign exchange loss                                 2,290                               411 
        Equity settled share-based payments                                624                               261 
        Proceeds from asset disposal (escrow 
         deposit)                                                     (23,307)                                 - 
 
        Increase/(decrease) in current income tax 
         balances                                                      (6,835)                               163 
        Increase/(decrease) in deferred tax 
         balances                                                      (1,435)                             (701) 
        Changes in net assets and liabilities, net 
        of effects from acquisition of businesses: 
          - (Increase)/decrease in assets: 
          - Receivables                                                 26,331                             5,505 
          - Inventories                                                     12                               109 
 
        Increase/(decrease) in liabilities: 
          - Trade payables                                             (7,428)                             (948) 
          - Provisions                                                   (747)                           (4,571) 
          - Other liabilities                                             (68)                                68 
        Net cash used in operating activities                         (21,250)                           (8,839) 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
27.  NOTES TO THE STATEMENT OF CASH FLOWS (continued) 
 
 
                                                       Consolidated 
                                             31 October 2012  31 October 2011 
                                                  $'000            $'000 
 d) Cash balance not available for use             428              420 
 
 

The above cash balance which is not available for use is held as security by the financial institutions in relation to a financial guarantee that has been issued on behalf of the company. The cash balance is held in interest yielding account.

 
 28.   FINANCIAL INSTRUMENTS 
       a) Significant Accounting 
        Policies 
      Details of the significant accounting policies and methods adopted, including the criteria 
       for recognition, the basis of measurement and the basis on which revenues and expenses are 
       recognised, in respect of each class of financial asset, financial liability and equity instrument 
       are disclosed in Note 1 to the financial statements. 
 
       b) Capital Risk Management 
      The Group manages its capital to ensure that entities in the Group will be able to continue 
       as a going concern while maximising the return to stakeholders through the optimisation of 
       the debt and equity balance. The Group's overall strategy remains unchanged from the period 
       ended 31 October 2011. 
 
       The capital structure of the Group includes cash and cash equivalents and equity attributable 
       to equity holders of the parent, comprising issued capital, reserves and retained earnings. 
       At 31 October 2012 the Group had no bank borrowings (31 October 2011: $ nil). The Group has 
       other borrowings of $ 7.2m which are secured (31 October 2011: $ 14.0m). Operating cash flows 
       are used to maintain and expand the Group's assets as well as to pay for operating expenses, 
       tax liabilities and software development activities. 
 
       c) Financial Risk Management 
        Objectives 
      The Group's activities expose it to a variety of financial risks: market risk (including currency 
       and interest rate risk), credit risk and liquidity risk. The Group's overall risk management 
       program focuses on the unpredictability of financial and exchange rate markets and seeks to 
       minimise potential adverse effects on the Group's performance. The Group seeks to minimise 
       the effect of foreign currency risks using derivative financial instruments detailed at 28 
       (e). A risk management framework, including the policy on use of financial derivatives is 
       governed by the Board of Directors. The Group does not enter into or trade financial instruments, 
       including derivative financial instruments, for speculative purposes. 
 
       d) Market Risk 
      The Group's activities expose it primarily to the financial risks of changes in foreign currency 
       exchange rates. The Group has entered into forward foreign exchange contracts to cover foreign 
       currency receipts arising from specific customer orders. There has been no change to the Group's 
       exposure to market risks or the manner in which it manages and measures the risk from the 
       previous period. 
 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 28.   FINANCIAL INSTRUMENTS (continued) 
       e) Foreign Currency Risk Management 
       The Group undertakes certain transactions denominated in foreign currencies that are different 
        to the functional currency of the respective entities undertaking the transactions, hence 
        exposures to exchange rate fluctuations arise. Exchange rate exposures arising from specific 
        customer orders are managed within approved policy parameters utilising forward foreign exchange 
        contracts. 
 
        The carrying amount of the Group's foreign currency denominated monetary assets and monetary 
        liabilities at the reporting date that are denominated in a currency that is different to 
        the functional currency of the respective entities holding the monetary assets and liabilities 
        are as follows: 
                                                           Assets                          Liabilities 
                                               31 October 2012  31 October 2011  31 October 2012  31 October 2011 
                                                         $'000            $'000            $'000            $'000 
 US dollars                                              2,532            3,346              266               55 
 Euro                                                       98              253               14               99 
 
 
 
Forward foreign exchange contracts 
 
  There are no forward foreign currency contract outstanding as at the reporting date: 
 
 
                    Average Exchange Rate                Foreign Currency                   Contract Value                      Fair Value 
Outstanding   31 October 2012   31 October 2011  31 October 2012  31 October 2011  31 October 2012  31 October 2011  31 October 2012  31 October 2011 
 Contracts                                           USD'000          USD'000           $'000            $'000            $'000            $'000 
Sell US 
Dollars 
Less than 3 
 months             n/a             1.0846                     -              394                -              363                -             (12) 
3 to 6 
months              n/a               n/a                      -                -                -                -                -                - 
7 to 9 
months              n/a               n/a                      -                -                -                -                -                - 
 
                                                               -              394                -              363                -             (12) 
 
 
                                                    Consolidated 
                                       31 October 2012  31 October 2011 
Categories of financial instruments              $'000            $'000 
Financial Assets: 
Cash and cash equivalents                        3,794           10,129 
Loans and receivables 
       Receivables                               8,791            9,516 
       Deferred sales proceeds                       -           23,534 
       Deposits and accrued interest               284              551 
 
Financial Liabilities: 
Trade payables (at amortised cost)               1,359            2,214 
Borrowings                                       7,200           14,000 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 28.   FINANCIAL INSTRUMENTS 
        (continued) 
 
 
Foreign currency sensitivity analysis 
        The following table details the Group's sensitivity to a 10% increase and decrease in the 
    Australian dollar against the relevant foreign currencies, which represents management's assessment 
   of the possible change in foreign exchange rates. The sensitivity analysis includes only outstanding 
         foreign currency denominated monetary items (arising from monetary assets and liabilities 
         held at balance date in a currency different to the functional currency of the respective 
        entities holding the assets or liabilities) and adjusts their translation at a year end for 
                                  a 10% change in foreign currency rates. 
                                                                             USD Impact 
                                                                            Consolidated 
                                                                   31 October 2012         31 October 2011 
                                                                             $'000                   $'000 
Profit or loss                                                                 311                     378 
 
                                                                             Euro Impact 
                                                                            Consolidated 
                                                                   31 October 2012         31 October 2011 
                                                                             $'000                   $'000 
Profit or loss                                                                  12                      37 
 
A positive number indicates an increase in profit or loss with the Australian Dollar strengthening 
 against the respective currency. For a weakening of the Australian Dollar against the respective 
 currency there would be an equal and opposite impact on the profit, and the amounts above 
 would be negative. 
 
 
In management's opinion, the above sensitivity analysis is not fully representative of the 
 inherent foreign exchange risk as the year end exposure does not necessarily reflect the exposure 
 during the course of the year. 
 
 In addition, the Group includes certain subsidiaries whose functional currencies are different 
 to the Group's presentation currency. The main operating entity outside of Australia is based 
 in France. This entity transacts primarily in its functional currency, the Euro, and does 
 not have significant foreign currency exposures, because of the hedging policies outlined 
 above. As stated in the Group's Accounting Policies Note 1(e), on consolidation the assets 
 and liabilities of these entities are translated into Australian dollars at exchange rates 
 prevailing on the balance date. The income and expenses of these entities is translated at 
 the average exchange rates for the year. Exchange differences arising are classified as equity 
 and are transferred to a foreign exchange translation reserve. The Group's future reported 
 profits could therefore be impacted by changes in rates of exchange between the Australian 
 Dollar and the Euro. 
 f) Interest Rate Risk 
  Management 
The Group's exposure to interest rate risk at 31 October 2012 is limited to the interest generated 
 on deposits balances invested during the course of the year which attract a variable interest 
 rate and yielded weighted average interest rate of 0.2% for the financial year (period ended 
 31 October 2011: 4.6%). 
 
 Interest rate sensitivity 
  analysis 
The Group's sensitivity to interest rates is restricted only to surplus cash placed on short-term 
 deposit or short-term drawings on facilities utilised to manage operational cash requirements 
 across the entities within the group. 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 28.   FINANCIAL INSTRUMENTS 
        (continued) 
 
 
 g) Credit Risk Management 
Credit risk refers to the risk that a counterparty will default on its contractual obligations 
 resulting in financial loss to the Group. The Group has adopted the policy of only dealing 
 with creditworthy counterparties, as a means of mitigating the risk of financial loss from 
 defaults. Trade receivables consist of a relatively small number of closely managed customers, 
 spread across diverse geographical areas. Ongoing credit evaluation is performed on the financial 
 condition of accounts receivable as part of the overall client management process. 
 
 The carrying amount of the financial assets recorded in the financial statements, net of any 
 allowance for losses, represents the Group's maximum exposure to credit risk. 
 
 
 h) Liquidity Risk Management 
Ultimate responsibility for liquidity risk management rests with the board of directors, who 
 have built an appropriate liquidity risk management framework for the management of the Group's 
 short, medium and long-term funding and liquidity management requirements. The Group manages 
 liquidity risk by maintaining adequate reserves, banking facilities and reserve borrowing 
 facilities by continuously monitoring forecast and actual cash flows and matching the maturity 
 profiles of financial assets and liabilities. 
 
 Liquidity and interest 
  risk tables 
The following tables detail the Group's remaining contractual maturity for its non-derivative 
 financial liabilities. The tables have been drawn up based on the undiscounted cash flows 
 of financial liabilities based on the earliest date on which the Group can be required to 
 pay. The table includes principal cash flows. 
 
 
                          Weighted average 
                         effective interest 
                                rate           Less than 1 month                    3 months - 1 year 
                                  %                  $'000        1-3 months $'000        $'000        1-5 years $'000 
Consolidated 
31 October 2012 
Trade payables - 
 Non-interest bearing             -                   906               453                 -                 - 
Borrowings                      9.75%                  -                 -                1,200             6,000 
 
 
31 October 2011 
Trade payables - 
 Non-interest bearing              -                 1,476              738                 -                 - 
Borrowings                      9.75%                  -                 -               14,000               - 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 28.   FINANCIAL INSTRUMENTS 
        (continued) 
 
 
The following tables detail the Group's expected maturity for its non-derivative financial 
 assets. The tables have been drawn up based on the undiscounted contractual maturities of 
 the financial assets including interest that will be earned on those assets except where the 
 Group anticipates that the cash flow will occur in a different period based on the earliest 
 date on which the Group can expect to receive payment. The table includes both interest and 
 principal cash flows. 
 
                   Weighted average 
                      effective 
                    interest rate    Less than 1 month                    3 months - 1 year                   5+ years 
                          %                $'000        1-3 months $'000        $'000        1-5 years $'000    $'000 
Consolidated 
31 October 2012 
Cash and cash 
 equivalents            0.02%                    3,794                 -                  -                - 
Deposits - 
 Non-interest 
 bearing                  -                          -                 -                284                -         - 
Trade receivables 
 - Non-interest 
 bearing                    -                    4,835             2,418              1,538                -         - 
                   ---------------- 
                                                 8,629             2,418              1,822                -         - 
 
31 October 2011 
Cash and cash 
 equivalents            3.93%                   10,129                 -                  -                -         - 
Deposits - 
 interest bearing       3.50%                    6,400             6,014             11,230                -         - 
Deposits - 
 Non-interest 
 bearing                  -                          -                 -                551                -         - 
Trade receivables 
 - Non-interest 
 bearing                    -                    5,234             2,617              1,665                -         - 
                   ---------------- 
                                                21,763             8,631             13,446                -         - 
 
 
 
 i) Fair Value of Financial 
  Instruments 
The fair values of financial assets and financial liabilities are determined as follows: 
  *    The fair value of other financial assets and 
       financial liabilities are determined in accordance 
       with generally accepted pricing models based on 
       discounted cash flow analysis using prices from 
       observable current market transactions; 
 
 
  *    Foreign currency forward contracts are measured using 
       quoted forward exchange rates and yield curves 
       derived from quoted interest rates matching 
       maturities of the contracts. 
 
 
 
 The directors consider that the carrying amount of financial assets and financial liabilities 
 recorded at amortised cost in the financial statements approximates their fair values. 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
29.   PARENT ENTITY INFORMATION 
 
      29.1 Financial position             31 October 2012   31 October 2011 
                                               $'000             $'000 
      Assets 
 Current assets                                        894            11,465 
 Non-current assets                                 21,972            32,772 
 Total assets                                       22,866            44,237 
 
      Liabilities 
 Current liabilities                                 1,792            15,365 
 Non-current liabilities                             6,000                 - 
 Total liabilities                                   7,792            15,365 
 
      Equity 
 Issued capital                                     90,770            90,770 
 Accumulated losses                               (77,713)          (63,291) 
 
      Reserves 
 Employee equity-settled benefits                    2,017             1,393 
 
 Total equity                                       15,074            28,872 
 
      29.2 Financial performance                              Period Ended 
                                             Year Ended      31 October 2011 
                                           31 October 2012        $'000 
                                                $'000 
 
 Loss for the year                                (14,422)           (9,113) 
      Other comprehensive income                         -                 - 
 Total comprehensive loss                         (14,422)           (9,113) 
 
 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2012

 
 30.   SUBSEQUENT EVENTS 
 
        The Company raised GBP3.740 million ($5.736 million) through the placing (the "First Placing") 
        of 17,807,815 new ordinary shares (the "First Placing Shares") with institutional investors 
        in the UK and approximately GBP2.457 million ($3.768 million) by means of a direct subscription 
        for 11,700,000 new ordinary shares (the "Subscription Shares") by investors in Australia (the 
        "Subscription"). The issue price for the First Placing Shares and the Subscription Shares 
        (together the "New Shares") was 21 pence ($0.32) per share. 
 
        The First Placing and Subscription resulted in the issue of a total of 29,507,815 new ordinary 
        fully paid shares which represented 14.99 percent of the current issued ordinary share capital 
        of the Company. Following completion of the First Placing and Subscription, the Company had 
        226,355,521 ordinary shares in issue (the "Enlarged Share Capital"). 
 
        The Company subsequently raised a further GBP4.765 million ($7.220 million) through the placing 
        (the "Second Placing") of 22,690,476 new ordinary shares (the "Second Placing Shares") with 
        institutional investors in the UK. 
 
        The issue price for the Second Placing Shares was also 21 pence ($0.32) per share. The Second 
        Placing Shares represented approximately 10 percent of the Enlarged Share Capital. Following 
        completion of the First Placing, Subscription and Second Placing the Company has 249,045,997 
        ordinary shares in issue. 
 
        On 29(th) January 2013 the Company gave seven days irrevocable notice to the lenders of its 
        intention to repay all the outstanding $7.2 million shareholder loans. 
 
 
31.  ADDITIONAL COMPANY INFORMATION 
     eServGlobal Limited is a listed public company, incorporated in Australia and operating in 
      Australia, Europe, the Middle East, North Africa, Asia/Pacific and the Americas. 
 
 
Registered Office 
c/o Simpsons Solicitors 
 Level 2, Pier 8/9 
 23 Hickson Road 
 Millers Point Sydney NSW 2000 
 Australia 
 

Additional Securities Exchange Information

as at 25 January 2013

 
Ordinary share capital 
249,045,997 fully paid ordinary shares are held by 990 individual shareholders on the Australian 
 Securities Exchange and 142 individual depository interest holders on the London Stock Exchange 
 (AIM). 
 All issued ordinary shares carry one vote per share. 
 
Options 
19 individual option holders hold 9,200,000 options 
 Options do not carry a right to vote. 
 
Distribution of holders of equity securities 
                                 Fully Paid Ordinary Shares     Depository Interests Listed     Options- not listed 
                                        Listed on ASX                  on LSE (AIM) 
1-1,000                                     123                              7                           - 
1,001-5,000                                 366                             15                           - 
5,001-10,000                                189                             11                           - 
10,001-100,000                              260                             58                           - 
100,001-Over                                 52                             51                           19 
Total                                       990                             142                          19 
 
 Holding less than a 
 marketable parcel                           133 
 
Substantial shareholders                                                  Number 
Legal and General Investment Management Plc                             44,104,905 
Henderson Global Investors Ltd                                          35,153,419 
Acorn Capital Limited                                                   28,376,000 
MHB Holdings Pty Ltd, Paua Pty Ltd and Richard Mathews                  23,590,002 
Halliday LLC and Craig Halliday                                             23,590,002 
Investec Asset Management Limited                                           19,047,619 
Hargreave Hale Limited                                                      11,508,068 
 
                                  Twenty largest holders of quoted equity securities 
              Australian Securities Exchange                                London Stock Exchange (AIM) 
 Computershare Clearing Pty Ltd holds 154,302,981 ordinary 
            fully paid shares on behalf of the 
               Depositary Interest Holders. 
    Ordinary Shareholders               Number         % of  Depository Interest (DI) Holders        Number       % of 
                                                    capital                                                         DI 
                                                                                                               Holders 
NATIONAL NOMINEES LIMITED           21,874,813         8.78  VIDACOS NOMINEES LIMITED            27,723,343      17.97 
MHB HOLDINGS PTY LTD                16,110,592         6.47  NORTRUST NOMINEES LIMITED<TDS>      25,011,599      16.21 
J P MORGAN NOMINEES AUSTRALIA                                STATE STREET NOMINEES LIMITED 
LIMITED                             11,805,819         4.74  <OMO4>                              19,047,619      12.34 
HSBC CUSTODY NOMINEES                6,032,865         2.42  HSBC GLOBAL CUSTODY NOMINEE (UK)    12,205,368       7.91 
(AUSTRALIA) LIMITED                                          LIMITED <764685> 
BT PORTFOLIO SERVICES LIMITED        4,121,388         1.65  HSBC GLOBAL CUSTODY NOMINEE (UK)    11,648,006       7.55 
<MCMANAMEY SUPER FUND A/C>                                   LIMITED <667656> 
LINK 405 PTY LTD                     3,161,189         1.27  NORTRUST NOMINEES LIMITED <SLEND>    7,430,076       4.82 
CITICORP NOMINEES PTY LIMITED        2,769,688          111  TD WEALTH INSTITUTIONAL NOMINEES     6,385,330       4.14 
<COLONIAL FIRST STATE INV                                    (UK) LIMITED <KKCLT> 
A/C> 
MERRIL LYNCH (AUSTRALIA) 
NOMINEES PTY LIMITED                 2,105,000         0.85  BNY (OCS) NOMINEES LIMITED <HIT>     5,595,790       3.63 
HSBC CUSTODY NOMINEES                2,056,840         0.83  THE BANK OF NEW YORK (NOMINEES)      5,300,000       3.43 
(AUSTRALIA) LIMITED                                          LIMITED <RUEGF> 
<NT-COMNWLTH SUPER CORP A/C> 
PATRICK MCGRORY                      1,730,426         0.69  HSBC GLOBAL CUSTODY NOMINEE (UK)     3,260,714       2.11 
                                                             LIMITED <978777> 
RBC INVESTOR SERVICES                1,017,534         0.41  HSBC GLOBAL CUSTODY NOMINEE (UK)     2,929,600       1.90 
AUSTRALIA NOMINEES PTY                                       LIMITED <944287> 
LIMITED <PISELECT> 
MR STEPHEN JOHN BALDWIN 
<SUPERANNUATION FUND ACCOUNT>          850,000         0.34  PERSHING NOMINEES LIMITED <LSCLT>    2,484,834       1.61 
HALLAM DRAINAGE PTY LTD                782,890         0.31  LR NOMINEES LIMITED <NOMINEE>        1,961,144       1.27 
JANVIN PTY LTD                         600,000         0.24  MORSTAN NOMINEES LIMITED <SEG>       1,852,000       1.20 
CITICORP NOMINEES PTY LIMITED          545,310         0.22  HSBC GLOBAL CUSTODY NOMINEE (UK)     1,844,037       1.20 
                                                             LIMITED <887711> 
MR FRANCOIS BARRAULT                   500,000         0.20  BNY (OCS) NOMINEES LIMITED           1,707,708       1.11 
MR JAMES PRATT                         500,000         0.20  HSBC GLOBAL CUSTODY NOMINEE (UK)     1,376,000       0.89 
                                                             LIMITED <909731> 
MR NIGEL PILCHER + MRS 
FRANCES PILCHER <PLICHER                                     BNY MELLON NOMINEES LIMITED 
SUPER FUND A/C>                        444,000         0.18  <BSDTAGG>                            1,206,650       0.78 
NBT PTY LTD                            400,000         0.16  AURORA NOMINEES LIMITED <2126900>    1,183,920       0.77 
MR IAN FRASER MCMANAMEY                376,266         0.15  BARCLAYSHARE NOMINEES LIMITED          930,012       0.60 
 
 

Additional Securities Exchange Information

as at 25 January 2013

 
 Secretary 
 Tom Rowe 
 
 Chief Financial Officer 
 Stephen Blundell 
 
 Registered Office & Principal Administration Office 
 Level 2, Pier 8/9 
  23 Hickson Road 
  Millers Point Sydney NSW 2000 
  Australia 
 
 Share Registry 
 Computershare Registry Services Pty Ltd 
  Level 3, 60 Carrington Street 
  Sydney NSW 2000 
  Australia 
 
 Stock Exchange listings 
 eServGlobal Limited's ordinary shares are quoted 
  on the Australian Securities Exchange Limited under 
  the ticker "ESV", and on the London Stock Exchange 
  (AIM) as Depository Interests under the ticker "ESG". 
 
 
 
 

This information is provided by RNS

The company news service from the London Stock Exchange

END

FR NKKDNNBKBFDN

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