Western Union US App Now Available in Spanish and Mandarin
16 1월 2018 - 10:30PM
Business Wire
U.S. consumers now have more options when
sending money around the world with the Western Union app
The Western Union Company (NYSE: WU), a leader in
global payments, has announced the launch of its Spanish and
Mandarin language offering via the Western Union® mobile app in the
US, for iOS and Android.
In addition to sending money to more than 200 countries and
territories, with the updated app consumers can now check transfer
fees and exchange rates, track a transfer, find Agent locations and
access My WU® program information in English, Spanish or Mandarin.
Consumers can fund transactions using digital payment options such
as their bank account, Apple Pay, and debit/credit cards. They can
also use the “Pay in Cash” feature to enter transaction information
in their preferred language, and then pay in cash at a
participating Agent location.
To use the new multi-language app, consumers can simply toggle
between their choice of languages within the app.
According to the U.S. Census Bureau’s 2016 American Community
Survey, more than 40.4 million people in the U.S. spoke Spanish at
home. And another 3.3 million spoke Chinese, according to the
Migration Policy Institute.
“We are continuously evolving our digital product offerings to
enable consumer choice and convenience,” said Mike Hafer, Senior
Vice President, Marketing and Field Execution, North America.
“This new multi-language offering within our mobile app will
help make it easier for consumers to use our service in their
preferred language,” he said.
Western Union research shows that the top reasons for sending
money for Hispanic consumers include providing regular support,
living expenses, or gifting funds. Additionally, the flexibility to
provide a more customized money transfer interaction to the
Mandarin-speaking community in the U.S. – with a high degree of
mobile usage and a preference for in-language solutions – will
allow Western Union to better serve one of the largest diasporas in
the U.S. in a quickly growing category.
About Western Union
The Western Union Company (NYSE: WU) is a leader in global
payment services. Together with its Vigo, Orlandi Valuta, Pago
Facil and Western Union Business Solutions branded payment
services, Western Union provides consumers and businesses with
fast, reliable and convenient ways to send and receive money around
the world, to send payments and to purchase money orders. As of
September 30, 2017, the Western Union, Vigo and Orlandi Valuta
branded services were offered through a combined network of over
550,000 agent locations in 200 countries and territories and over
150,000 ATMs and kiosks, and included the capability to send money
to billions of accounts. In 2016, The Western Union Company
completed 268 million consumer-to-consumer transactions worldwide,
moving $80 billion of principal between consumers, and 523 million
business payments. For more information, visit
www.westernunion.com.
WU-G
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version on businesswire.com: http://www.businesswire.com/news/home/20180116005639/en/
Western Union Media ContactSarah MeskeCommunications
Director, US and Canadasarah.meske@westernunion.com
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