GRIC Goremote Internet Communications (MM)

GoRemote Gets Firestone Complete Auto Care on the Road With Secure Connectivity Solutions Leading Automotive Service Provider Uses GoRemote Branch Office(TM) to Securely Connect More Than 1,500 Stores CHICAGO, Retail Systems 2005, May 24 /PRNewswire-FirstCall/ -- GoRemote Internet Communications, Inc. (NASDAQ:GRIC), a leading provider of secure managed broadband network services, today announced that BFS Retail & Commercial Operations, LLC (BFRC), which operates more than 2,200 consumer and commercial vehicle service and tire locations across the United States and Canada, has selected the GoRemote Branch Office(TM) solution after a competitive evaluation. BFRC chose GoRemote to securely network more than 1,500 of its Firestone Complete Auto Care locations. Using a legacy dial-up network, BFRC found that the slow dial connection speeds could not support much-needed applications that would generate a continuous flow of point-of-sale and company information. The new applications required the high bandwidth, managed connectivity solution provided by GoRemote Branch Office(TM). Planned BFRC applications include: -- A national customer database -- In-store online Mitchell 1 automotive repair manuals -- customers will be able to subscribe to and access Mitchell 1 manuals online, enabling them to save time and money -- Point-of-Sale (POS) system upgrade to deploy automated signature capture devices for electronic authorization and authentication -- Internet applications for employee education and training -- Electronic billing "BFRC is committed to providing a positive customer experience, and the GoRemote Branch Office solution enhances that experience by enabling us to effectively deliver the necessary applications in our stores," said Terry Reedy, chief financial officer of BFRC. "From customer loyalty and staff education to inventory and expense control, we are able to cost-effectively increase the available bandwidth and customer value at each store through GoRemote solutions." The GoRemote Branch Office(TM) solution combines robust broadband performance with cost-effective IP VPN technology and proactive network monitoring services to provide comprehensive solutions for retail locations and branch offices. State-of-the-art security capabilities safeguard corporate assets, industry-leading administration tools give IT groups full visibility and control, and proactive management services help the enterprise achieve all the reliability expected from expensive legacy private networks. "As organizations look to connect their branch and store locations while providing secure access to their corporate networks, they realize that GoRemote is a strategic partner in meeting those needs, while increasing internal productivity as well as customer satisfaction," said Tom Thimot, GoRemote president and CEO. "The GoRemote Branch Office solution allows companies such as BFRC to cost effectively deliver value to both employees and customers." About BFRC BFS Retail & Commercial Operations, LLC is headquartered in Bloomingdale, Ill., and operates more than 2,200 consumer and commercial vehicle service and tire locations across the United States and Canada, including the Firestone Complete Auto Care, TiresPlus, ExpertTire and GCR Tire Centers store locations. The company's credit card operations are also part of BFRC. About GoRemote GoRemote Internet Communications, Inc. (NASDAQ:GRIC) is a leading provider of secure managed broadband network services, enabling customers to achieve best-of-breed network security and to increase critical business application performance, while reducing capital and operating expenses associated with their network. GoRemote provides a comprehensive portfolio of secure managed broadband network solutions for branch office and retail environments, teleworkers/home offices and mobile workforces. The GoRemote Global Network(TM) includes more than 45,000 wired and wireless access points in more than 150 countries. More information about GoRemote is available at http://www.goremote.com/ or by calling 408-955-1920. NOTE: GoRemote, GoRemote Branch Office, GoRemote Express, GoRemote Global Network, GoRemote Internet Communications, GoRemote Mobile Office, GoRemote Revolution, GoRemote Teleworker, GoRemote Total Security Protection, GoRemote Universal Remote Control, and "For the everywhere enterprise" are trademarks of GoRemote Internet Communications, Inc. All other trademarks mentioned in this document are the property of their respective owners. This news release, including statements by Tom Thimot, may include "forward-looking" statements, including projections about the business of GoRemote Internet Communications, Inc., within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements are based on information available to us at the time of the release and we assume no obligation to update any such forward-looking statements. The forward-looking statements in this release are not guarantees of future performance and actual results could differ materially from our current expectations as a result of numerous factors, including the risks and uncertainties associated with our business that are detailed in our most recent reports on Form 10-K and Form 10-Q on file with the SEC and available through http://www.sec.gov/. DATASOURCE: GoRemote Internet Communications, Inc. CONTACT: Bethany Sebra of GoRemote Internet Communications, Inc., +1-408-965-1127, or Web site: http://www.goremote.com/

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