Dell Unveils Global BYOD Survey Results: Embrace BYOD or Be Left Behind
22 1월 2013 - 10:00PM
Business Wire
Today Dell Quest Software announced the results of a global
survey of IT executives to gauge the level of organizational
maturity with existing Bring Your Own Device (BYOD) strategies,
along with realized and anticipated benefits and problems. The
findings conclude that approximately 70% of companies believe BYOD
can improve their work processes and help them work better in the
future, while an estimated 59% believe they would be at a
competitive disadvantage without BYOD.
According to a survey of nearly 1,500 IT decision makers across
the United States, United Kingdom, France, Germany, Spain, Italy,
Australia, Singapore, India, and the Beijing region, organizations
are optimistic about the potential corporate gains of BYOD,
reporting they would be at a competitive disadvantage without it.
Some of the key findings include:
- An estimated three quarters of those
polled stated that BYOD can only deliver massive benefits if the
specific needs and rights of each user are understood; while only
an estimated 17% of organizations encourage BYOD and who actively
manage any device employees wish to use — showing they really
understand the need to empower employees.
- On average, survey respondents
identified four personal gains for their employees, including more
flexible working hours, along with the ability to foster
creativity, speed innovation, and facilitate
teamwork/collaboration.
Roger Bjork, director, Enterprise Mobility Solutions, Dell
Software Group
“We’re seeing dramatic changes in the way users interact with
technology on their personal devices and the critical role BYOD
plays in transforming business and IT culture. This global survey
confirms what we have long suspected—companies that embrace a
user-focused approach to BYOD may reap the biggest rewards, face
the fewest obstacles and deliver real and immediate value in terms
of greater efficiency, productivity and competitive advantage.
Those slow to support BYOD or constrained by a device-centric
approach may deal with greater challenges, including the risk of
being left behind from a competitive standpoint.”
Embracing BYOD Can Lead to Greater Gains, Fewer
Setbacks
- According to the survey results,
companies with mature BYOD programs are most likely to achieve the
most benefits; Beijing was the most optimistic in reporting
potential gains.
- Organizations that consider
applications part of a robust BYOD strategy are more likely to link
and manage devices per user, clearly define roles for their user
community in one central database, track and support each user’s
level of mobility, and deliver applications to users based on their
role within the company.
- A user-centric strategy can have a
significant and positive impact reaping rewards for companies in
data management and security, as well as employee productivity and
customer satisfaction. Approximately 74% experienced improved
employee productivity while an estimated 70% saw faster customer
response times.
- Companies who embraced BYOD programs
experienced improved employee productivity, faster customer
response times and improved operational efficiencies.
- Companies with well-established BYOD
policies are the least likely to experience any kind of setbacks,
with over a quarter of this group experiencing none at all.
- Over half of respondents state that
BYOD has completely changed their IT culture (approximately 56%)
and/or business culture (approximately 54%) in their
organization.
How Worldwide BYOD Stacks up
- The U.S., Beijing region and Australia
represent the top three countries that encourage BYOD by actively
managing and supporting any device that users want to bring into
the corporate environment; France, Germany and the U.K. are the
bottom three in providing this level of support.
- The two technology areas most commonly
implemented first for BYOD are desktop virtualization and mobile
device management (MDM). France, Germany, Spain, Italy, and
Australia implemented desktop virtualization first, while
Singapore, India, Beijing, the U.K., and U.S. started with
MDM.
- In India and Beijing, all the
organizations polled plan to, or already offer some support for
personal devices.
- Only an estimated 19% in Germany said
users would be required to purchase a support program for all
personal devices—the only country lower than this is the U.K.
However, around three in ten organizations in Germany state that
their employees will not be required to adhere to any regulations
when it comes to devices in their BYOD policy.
- Beijing, India and France were the top
three countries to report that any BYOD support policies would
require employees to ready their own devices for corporate
use.
Marist College Ashgrove Gives BYOD High Marks for Increasing
Student Learning, Reducing IT Costs
- Marist College Ashgrove, an
independent, Catholic boarding and day college for boys from grades
5-12, was founded in 1940 to promote academic achievement and
lifelong learning. The Queensland, Australia-based school relies on
innovative technologies to ensure its 2,000 students, faculty and
staff have access to the latest educational applications and
systems.
- An early adopter of VMware to
virtualize its server environment, Marist also was quick to deploy
Dell vWorkspace desktop virtualization to reduce administration and
infrastructure costs, while facilitating anytime, anywhere access
to curriculum.
- More recently, Marist added Dell
vWorkspace - MokaFive Suite to fuel an innovative BYOD program
enabling students to purchase recommended laptops and tablets for
use anywhere across its 20-building campus, or at home.
Centralized, policy-driven management lets Marist’s IT team easily
and securely deliver, control and support all types of devices
including PCs, Macs, iPads, other tablet PCs, smartphones, and thin
clients, even when users are often offline.
- “BYOD can ensure educational excellence
by making it easy for each student to communicate with teachers,
collaborate with peers and complete coursework based on their own
needs,” said John Lee, information technology supervisor at Marist
College Ashgrove. “Dell Software’s mobility solutions have produced
massive administrative savings ─ we can provision and manage secure
application access in minutes instead of hours, which requires half
the staff and much less IT infrastructure at a tenth of the cost of
other BYOD similar solutions.”
Supporting Quotes:
- Carol Fawcett, chief information
officer, Dell Software Group
“In my previous role as CIO of Quest Software, our IT empowered
nearly 4,000 employees across 60 offices in 23 countries to use
their preferred mobile devices whether they were phones, tablets,
or non-standard laptops to do their jobs. Instead of worrying about
their devices, we focused on enabling access to the apps and data
needed by the appropriate individuals regardless of device. We
found this approach allowed us to be much more strategic and
enabled us to focus on our biggest BYOD problems: security, access
rights and data leakage. The results of this latest BYOD survey
reinforce the importance of putting users first in order to develop
the most effective policies and turn BYOD into a long-term,
sustainable business benefit.”
Dell’s broad systems management portfolio of PC, server, and
thin client management now encompasses mobile device management and
helps IT organizations securely embrace the consumerization of IT
and BYOD demands, while delivering fast and efficient results
designed to maximize workforce productivity. Offering user-focused
management for BYOD, Dell Quest enables organizations to implement
a short and long term mobile strategy by helping them to assess,
manage and support the entire dynamic user environment. For more
information on Dell’s extended portfolio of mobile solutions
including Dell Wyse Cloud Client Manager, Dell Desktop
Virtualization Solutions, Dell KACE K3000, and Dell SonicWALL,
visit dellmobilitysolutions.com.
Helpful links:
- Dell Software: dellsoftware.com/
- Quest Software, Inc.: quest.com/
- Click here for survey results
- Register for “BYOD: Balancing User
Freedom and Corporate Control with Virtualization” webinar on Jan.
31, 2013 11:00am PT.
- More Dell Software news:
quest.com/newsroom/
- Twitter: mobile.twitter.com/quest
- Facebook: quest.com/facebook
- LinkedIn: linkedin.com/
- Quest TV: quest.com/tv/
About the research:
Dell Software acquisition Quest Software originally commissioned
independent research agency Vanson Bourne to conduct the survey.
Vanson Bourne interviewed 1485 senior IT decision makers across:
the U.S., U.K., France, Germany, India, Spain, Italy, Australia,
Singapore and Beijing. Both the private and public sectors were
interviewed with a specific focus on: financial services;
manufacturing; retail, distribution and transport; healthcare and
education. Interviews took place from the 18th September-18th
October 2012.
About Dell
Dell Inc. (NASDAQ: DELL) listens to customers and delivers
innovative technology and services that give them the power to do
more. For more information, visit www.dell.com.
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