Indicative Software Optimizes Delivery of IT-Driven Services at Several New Customers
14 12월 2006 - 10:00PM
PR Newswire (US)
Government and vertical-market users in U.S. and Europe choose
Indicative to manage enterprise environments end-to-end for optimal
delivery of IT-driven services FORT COLLINS, Colo., Dec. 14
/PRNewswire/ -- Indicative Software today announced that three U.S.
companies and a regional government in Spain have chosen
Indicative's service-level management software to optimize their IT
environments for smooth delivery of business-critical IT-driven
services. Columbia Insurance Group (Columbia, MO), Great American
Insurance Company (GAIC; Cincinnati, OH), and Saber Corp.
(Portland, OR) each now use Indicative as a strategic means of
managing their complex IT environments for service delivery
optimization. Indicative's service-level approach, which models
services and maps them to underlying infrastructure health, allows
them to proactively avert any impact from glitches or issues within
associated infrastructure elements. In Spain, Indicative channel
partner GFI Informatica worked with the regional government of
Andalucia to include Indicative as part of a complex but innovative
civilian employment service registration project. The network
includes 1,000 biometric-security kiosks and about 500 service
enrollment stations. "Indicative gave us what we needed without a
ton of requisite overhead or time required of other products we
evaluated," said Frank Thomas, Director of IT at Columbia
Insurance. "We chose Indicative because of its ability to monitor
and troubleshoot across and into technology domains as a single
product." Great American Insurance Company, which is a member of
the American Financial Group (NYSE:AFG), chose to implement
Indicative to prepare itself for providing its user community with
consistent responses for Web-based deployments. It also expects
Indicative to provide assistance in managing the underlying issues
related to distributed office infrastructure as well as application
performance. "We plan to maximize our use of Indicative, and look
forward to its contribution in managing our complex and
geographically distributed environment," said Piyush Singh, senior
vice president and CIO of GAIC. Saber partners with state and local
governments to provide solutions that underpin essential functions
such as voter registration, election management, public retirement
programs, human services, public health services, motor vehicles
and unemployment insurance. As Saber continues its rapid growth
across the many agencies it serves, it continues to rely upon
Indicative's solutions. "We've standardized on the Indicative
solution for our production hosting and internal environments,"
said Brian Shell, National IT Director at Saber. "The service-based
SLA management enables us to proactively manage services provided.
Indicative has been a valuable partner to Saber and we will
continue to rely on its expertise." "Our customers continue to
affirm that our service-level approach to managing complex IT
environments is the most effective way to ensure critical business
services are delivered to a high standard of user expectations,"
said Lacy H. Edwards, CEO of Indicative Software. "We continue to
build upon our success both here in the U.S. and abroad with
customers that span a wide spectrum of industries." About
Indicative Indicative is a Colorado-based software company that
helps large corporations manage their IT environments for optimal
service delivery. These companies use Indicative to monitor their
very large, distributed IT environments for potential disruptions,
then efficiently troubleshoot causes to avert potentially adverse
impacts upon services their businesses depend upon for revenue and
competitive advantage. The company's customer base includes health
care, financial services, government and media companies around the
globe. The company's investors are Sutter Hill Ventures, Sequel
Venture Partners, Vista Ventures and WW Ventures. For more
information, visit http://www.indicative.com/. DATASOURCE:
Indicative Software CONTACT: Dave Webb, Indicative Software,
+1-970-672-4186, Web site: http://www.indicative.com/
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American Financial (NYSE:AFG)
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American Financial (NYSE:AFG)
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