Form 10-Q - Quarterly report [Sections 13 or 15(d)]

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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

___________________________________________________________

FORM 10-Q

___________________________________________________________

(Mark One)

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES

EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2024

o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES

EXCHANGE ACT OF 1934

For the transition period from ___________ to

Commission File Number: 001-39142

___________________________________________________________

Porch Group, Inc.

(Exact name of registrant as specified in its charter)

___________________________________________________________


Delaware			83-2587663
(State or other jurisdiction of incorporation or organization)			(I.R.S. Employer Identification Number)

411 1st Avenue S., Suite 501, Seattle, WA 98104

(Address of Principal Executive Offices) (Zip Code)

(855) 767-2400

(Registrant’s telephone number, including area code)

N/A

(Former name, former address and former fiscal year, if changed since last report)

___________________________________________________________

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class

Trading symbol

Name of Exchange on which registered

Common Stock, par value $0.0001 per share

PRCH

The Nasdaq Stock Market LLC

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No o

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer

Accelerated filer

Non-accelerated filer

Smaller reporting company

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o No x

The number of outstanding shares of the registrant’s common stock as of November 1, 2024, was 119,543,583. This includes 18,312,208 shares of common stock held by Homeowners of America Insurance Company, the registrant’s subsidiary.

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			Page
PART I — FINANCIAL INFORMATION			3
Item 1. Financial Statements			3
Condensed Consolidated Balance Sheets (Unaudited)			3
Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) (Unaudited)			4
Condensed Consolidated Statements of Stockholders’ Equity (Deficit) (Unaudited)			5
Condensed Consolidated Statements of Cash Flows (Unaudited)			7
Notes to Condensed Consolidated Financial Statements (Unaudited)			8
Note 1. Description of Business and Summary of Significant Accounting Policies			8
Note 2. Revenue			12
Note 3. Investments			14
Note 4. Fair Value			16
Note 5. Property, Equipment, and Software			19
Note 6. Intangible Assets and Goodwill			19
Note 7. Debt			20
Note 8. Stockholders' Equity and Warrants			21
Note 9. Stock-Based Compensation			22
Note 10. Reinsurance			22
Note 11. Unpaid Losses and Loss Adjustment Reserve			25
Note 12. Other Income (Expense), Net			25
Note 13. Income Taxes			25
Note 14. Commitments and Contingencies			26
Note 15. Business Disposition			26
Note 16. Segment Information			26
Note 17. Net Income (Loss) Per Share			28
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations			30
Item 3. Quantitative and Qualitative Disclosures About Market Risk			46
Item 4. Controls and Procedures			47
PART II — OTHER INFORMATION			48
Item 1. Legal Proceedings			48
Item 1A. Risk Factors			48
Item 2. Unregistered Sales of Equity Securities, Use of Proceeds, and Issuer Purchases of Equity Securities			49
Item 3. Defaults Upon Senior Securities			49
Item 4. Mine Safety Disclosures			49
Item 5. Other Information			50
Item 6. Exhibits			51
SIGNATURES			52

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PART I — FINANCIAL INFORMATION

Item 1. Financial Statements

PORCH GROUP, INC.

Condensed Consolidated Balance Sheets (Unaudited)

(all numbers in thousands unless otherwise stated, except per share data)


	September 30, 2024		December 31, 2023
Assets
Current assets
Cash and cash equivalents	$	206,728	$	258,418
Accounts receivable, net	21,318		24,288
Short-term investments	31,843		35,588
Reinsurance balance due	103,429		83,582
Prepaid expenses and other current assets	17,027		13,214
Deferred policy acquisition costs	16,575		27,174
Restricted cash and cash equivalents	9,950		38,814
Total current assets	406,870		481,078
Property, equipment, and software, net	21,141		16,861

Goodwill	191,907		191,907
Long-term investments	165,935		103,588
Intangible assets, net	73,273		87,216

Other assets	8,138		18,743
Total assets	$	867,264	$	899,393

Liabilities and Stockholders' Deficit
Current liabilities
Accounts payable	$	5,145	$	8,761
Accrued expenses and other current liabilities	46,946		59,396
Deferred revenue	251,777		248,683
Refundable customer deposits	13,126		17,980
Current debt	150		244
Losses and loss adjustment expense reserves	100,610		95,503
Other insurance liabilities, current	73,753		31,585
Total current liabilities	491,507		462,152
Long-term debt	398,882		435,495




Other liabilities	53,918		37,429
Total liabilities	944,307		935,076
Commitments and contingencies (Note 14)
Stockholders' deficit
Common stock, $0.0001 par value:	10		10
Authorized shares – 400 million and 400 million, at September 30, 2024, and December 31, 2023, respectively
Issued and outstanding shares – 118.9 million (1) and 97.1 million, at September 30, 2024, and December 31, 2023, respectively
Additional paid-in capital	709,364		690,223
Accumulated other comprehensive loss	(1,058)		(3,860)
Accumulated deficit	(785,359)		(722,056)
Total stockholders' deficit	(77,043)		(35,683)
Total liabilities and stockholders' deficit	$	867,264	$	899,393

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(1)Includes 18.3 million shares of common stock held by Homeowners of America Insurance Company as of September 30, 2024.

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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PORCH GROUP, INC.

Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) (Unaudited)

(all numbers in thousands unless otherwise state, except per share data)


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Revenue	$	111,200	$	129,556	$	337,487	$	315,690
Operating expenses:
Cost of revenue	47,076		52,961		214,566		185,566
Selling and marketing	27,233		40,135		94,378		107,357
Product and technology	14,559		14,446		43,210		43,891
General and administrative	24,875		28,659		75,504		77,267
Provision for (recovery of) doubtful accounts	(39)		(6,844)		(520)		42,111
Impairment loss on intangible assets and goodwill	—		—		—		57,232
Total operating expenses	113,704		129,357		427,138		513,424
Operating income (loss)	(2,504)		199		(89,651)		(197,734)
Other income (expense):
Interest expense	(10,645)		(10,267)		(31,758)		(21,230)
Change in fair value of private warrant liability	50		260		1,076		620
Change in fair value of derivatives	(1,048)		510		(7,772)		(2,440)
Gain on extinguishment of debt	22,545		—		27,436		81,354
Investment income and realized gains, net of investment expenses	3,787		2,485		10,957		4,492
Other income, net	2,014		1,185		27,092		3,525
Total other income (expense)	16,703		(5,827)		27,031		66,321
Income (loss) before income taxes	14,199		(5,628)		(62,620)		(131,413)
Income tax benefit (provision)	183		(116)		(683)		(34)
Net income (loss)	$	14,382	$	(5,744)	$	(63,303)	$	(131,447)
Other comprehensive income (loss):
Change in net unrealized loss, net of tax	3,840		(1,567)		2,802		(1,472)
Comprehensive income (loss)	$	18,222	$	(7,311)	$	(60,501)	$	(132,919)

Net income (loss) per share - basic	$	0.14	$	(0.06)	$	(0.64)	$	(1.37)
Net income (loss) per share - diluted	$	0.12	$	(0.06)	$	(0.64)	$	(1.37)

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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PORCH GROUP, INC.

Condensed Consolidated Statements of Stockholders’ Equity (Deficit) (Unaudited)

(all numbers in thousands unless otherwise stated, except per share data)


	Common Stock			Additional Paid-in Capital		Accumulated Deficit		Accumulated Other Comprehensive Loss		Total Stockholders’ Equity (Deficit)
	Shares	Amount
Balances as of June 30, 2024	100,025	$	10	$	702,720	$	(799,741)	$	(4,898)	$	(101,909)
Net income	—	—		—		14,382		—		14,382
Other comprehensive income, net of tax	—	—		—		—		3,840		3,840
Stock-based compensation	598	—		6,735		—		—		6,735


Income tax withholdings	(51)	—		(91)		—		—		(91)


Balances as of September 30, 2024	100,572	$	10	$	709,364	$	(785,359)	$	(1,058)	$	(77,043)


	Common Stock			Additional Paid-in Capital		Accumulated Deficit		Accumulated Other Comprehensive Loss		Total Stockholders’ Equity (Deficit)
	Shares	Amount
Balances as of June 30, 2023	98,169	$	10	$	683,151	$	(713,827)	$	(6,076)	$	(36,742)
Net loss	—	—		—		(5,744)		—		(5,744)
Other comprehensive loss, net of tax	—	—		—		—		(1,567)		(1,567)
Stock-based compensation	372	—		6,979		—		—		6,979


Exercise of stock options	7	—		2		—		—		2
Income tax withholdings	(66)	—		(108)		—		—		(108)
Balances as of September 30, 2023	98,482	$	10	$	690,024	$	(719,571)	$	(7,643)	$	(37,180)

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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PORCH GROUP, INC.

Condensed Consolidated Statements of Stockholders’ Equity (Deficit) (Unaudited) – Continued

(all numbers in thousands, except share amounts)


	Common Stock			Additional Paid-in Capital		Accumulated Deficit		Accumulated Other Comprehensive Loss		Total Stockholders’ Equity (Deficit)
	Shares	Amount
Balances as of December 31, 2023	97,061	$	10	$	690,223	$	(722,056)	$	(3,860)	$	(35,683)
Net loss	—	—		—		(63,303)		—		(63,303)
Other comprehensive income, net of tax	—	—		—		—		2,802		2,802
Stock-based compensation	3,523	—		19,208		—		—		19,208

Exercise of stock options	328	—		1,027		—		—		1,027
Income tax withholdings	(340)	—		(1,094)		—		—		(1,094)




Balances as of September 30, 2024	100,572	10		$	709,364	$	(785,359)	$	(1,058)	$	(77,043)


	Common Stock			Additional Paid-in Capital		Accumulated Deficit		Accumulated Other Comprehensive Loss		Total Stockholders’ Equity (Deficit)
	Shares	Amount
Balances as of December 31, 2022	98,206	$	10	$	670,537	$	(585,023)	$	(6,171)	$	79,353
Net loss	—	—		—		(131,447)		—		(131,447)
Other comprehensive loss, net of tax	—	—		—		—		(1,472)		(1,472)
Stock-based compensation	2,295	—		20,277		—		—		20,277


Exercise of stock options	12	—		10		—		—		10
Income tax withholdings	(635)	—		(991)		—		—		(991)
Repurchases of common stock	(1,396)	—		—		(3,101)		—		(3,101)
Proceeds from sale of common stock	—	—		191		—		—		191
Balances as of September 30, 2023	98,482	$	10	$	690,024	$	(719,571)	$	(7,643)	$	(37,180)

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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PORCH GROUP, INC.

Condensed Consolidated Statements of Cash Flows (Unaudited)

(all numbers in thousands)


	Nine Months Ended September 30,
	2024		2023
Cash flows from operating activities:
Net loss	$	(63,303)	$	(131,447)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities
Depreciation and amortization	18,568		18,501
Provision for (recovery of) doubtful accounts	(520)		42,111
Impairment loss on intangible assets and goodwill	—		57,232
Gain on extinguishment of debt	(27,436)		(81,354)
Loss on divestiture of business	5,331		—
Change in fair value of private warrant liability	(1,076)		(620)
Change in fair value of contingent consideration	(158)		(3,597)
Change in fair value of derivatives	7,772		2,440
Stock-based compensation	19,208		20,277
Non-cash interest expense	27,624		20,214
Gain on settlement of contingent consideration	(14,930)		—
Other	(2,956)		1,002
Change in operating assets and liabilities, net of acquisitions and divestitures
Accounts receivable	(1,675)		(1,344)
Reinsurance balance due	(18,456)		159,368
Deferred policy acquisition costs	10,599		(23,746)

Accounts payable	(3,616)		2,778
Accrued expenses and other current liabilities	(12,153)		(9,323)
Losses and loss adjustment expense reserves	5,107		29,143
Other insurance liabilities, current	42,168		(7,527)
Deferred revenue	2,777		(4,696)
Refundable customer deposits	(4,948)		(12,248)

Other assets and liabilities, net	6,993		(2,266)
Net cash provided by (used in) operating activities	(5,080)		74,898
Cash flows from investing activities:
Purchases of property and equipment	(331)		(776)
Capitalized internal use software development costs	(8,590)		(6,923)
Purchases of short-term and long-term investments	(98,148)		(59,851)
Maturities, sales of short-term and long-term investments	43,990		35,321
Proceeds from sale of business	10,870		—
Acquisitions, net of cash acquired	—		(1,974)
Net cash used in investing activities	(52,209)		(34,203)
Cash flows from financing activities:

Proceeds from advance funding	—		319
Repayments of advance funding	—		(2,962)
Proceeds from issuance of debt	—		116,667
Repayments of principal	(23,199)		(10,150)
Cash paid for debt issuance costs	—		(4,650)




Repurchase of stock	—		(5,608)
Other	(66)		(1,202)
Net cash provided by (used in) financing activities	(23,265)		92,414
Net change in cash and cash equivalents & restricted cash and cash equivalents	$	(80,554)	$	133,109
Cash and cash equivalents & restricted cash and cash equivalents, beginning of period	$	297,232	$	228,605
Cash and cash equivalents & restricted cash and cash equivalents, end of period	$	216,678	$	361,714

Supplemental schedule of non-cash investing and financing activities
Non-cash reduction of convertible notes	$	28,180	$	—
Non-cash reduction in advanced funding arrangement obligations	$	94	$	11,530
Supplemental disclosures
Cash paid for interest	$	12,513	$	2,155
Income tax refunds paid (received)	$	546	$	(2,380)

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

PORCH GROUP, INC.

Notes to Condensed Consolidated Financial Statements (Unaudited)

(all numbers in thousands, except share amounts and unless otherwise stated)

Note 1. Description of Business and Summary of Significant Accounting Policies

Description of Business

Porch Group, Inc., together with its consolidated subsidiaries, (“Porch Group,” “Porch,” the “Company,” “we,” “our,” “us”) is a leading homeowners insurance and vertical software platform and is positioned to be one of the best partners to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship.

We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home.

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 28 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. These relationships provide us with early insights to United States (“U.S.”) homebuyers. In partnership with these companies, we have the ability to help simplify the move for consumers with services such as insurance, warranty, moving and more.

We have two reportable segments that are also our operating segments: Vertical Software and Insurance. See Note 16, Segment Information, for additional information on our reportable segments.

Through our vertical software products we have unique insights into the majority of U.S. properties. This data helps feed our insurance underwriting models, better understand risk, and create competitive differentiation in underwriting.

We provide full protection for the home by including a variety of home warranty products alongside homeowners insurance. We are able to fill the gaps of protection for consumers, minimize surprises, and deepen our relationships and value proposition.

Unaudited Interim Financial Statements

The accompanying unaudited condensed consolidated financial statements include the accounts of Porch Group, Inc., and its subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. Certain information and footnote disclosures normally included in annual consolidated financial statements prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) have been condensed or omitted pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Accordingly, these unaudited condensed consolidated financial statements and notes should be read in conjunction with the Annual Report on Form 10-K for the fiscal year ended December 31, 2023, filed with the SEC on March 15, 2024. The information as of December 31, 2023, included in the unaudited condensed consolidated balance sheets was derived from our audited consolidated financial statements. Certain prior period amounts have been reclassified to conform to the current year’s presentation.

The unaudited condensed consolidated financial statements included in this Quarterly Report on Form 10-Q (this “Quarterly Report”) were prepared on the same basis as the audited consolidated financial statements and, in the opinion of management, reflect all adjustments (all of which are of a normal recurring nature) considered necessary to present fairly our financial position, results of operations, comprehensive loss, stockholders’ equity (deficit), and cash flows for the periods and dates presented. The results of operations for the three and nine months ended September 30, 2024, are not necessarily indicative of the results that may be expected for the year ending December 31, 2024, or any other interim period or future year due to various factors such as management estimates and the seasonal nature of some portions of our insurance business.

Use of Estimates

The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported of certain assets and liabilities, disclosure of contingent assets and liabilities, and the reported amounts of revenues and expenses. Actual results may differ from those estimates and assumptions.

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Concentrations

Financial instruments which potentially subject us to credit risk consist principally of cash, money market accounts on deposit with financial institutions, money market funds, certificates of deposit and fixed-maturity securities, as well as receivable balances in the course of collection.

Our insurance carrier subsidiary has exposure and remains liable in the event of insolvency of its reinsurers. Management and its reinsurance intermediary regularly assess the credit quality and ratings of its reinsurer counterparties. As of September 30, 2024, three reinsurers represented more than 10% individually, and 68% in the aggregate, of total reinsurance balance due on the Condensed Consolidated Balance Sheets.

Substantially all revenues in the Insurance segment are derived from customers in Texas (which represent approximately 71% of Insurance segment revenues in the nine months ended September 30, 2024), South Carolina, North Carolina, Virginia, Arizona, and Illinois, which could be adversely affected by economic conditions, an increase in competition, local weather events, or environmental impacts and changes.

No individual customer represented more than 10% of total consolidated revenue for the three and nine months ended September 30, 2024 or 2023. As of September 30, 2024, and December 31, 2023, no individual customer accounted for 10% or more of total accounts receivable, net, on the Condensed Consolidated Balance Sheets.

As of September 30, 2024, we held approximately $205.1 million of cash with five U.S. commercial banks.

Cash, Cash Equivalents and Restricted Cash and Cash Equivalents

We consider all highly liquid investments with original maturities of three months or less at the time of purchase to be cash equivalents. We maintain cash balances that may exceed the insured limits by the Federal Deposit Insurance Corporation. The following table provides the components of restricted cash and cash equivalents on the unaudited Condensed Consolidated Balance Sheets:


	September 30, 2024		December 31, 2023
Held as collateral by captive reinsurer for benefit of HOA (1)	$	1,062	$	28,341
Pledged to state departments of insurance (2)	1,201		1,340
Held for payment of possible warranty claims (3)	6,687		7,273
Other	1,000		1,860
Restricted cash and cash equivalents	$	9,950	$	38,814

______________________________________

(1)Held by our captive reinsurance business as collateral for the benefit of Homeowners of America Insurance Company (“HOA”).

(2)Pledged to the Department of Insurance in certain states as a condition of our Certificate of Authority for the purpose of meeting obligations to policyholders and creditors.

(3)Required under regulatory guidelines in 22 states and 19 states as of September 30, 2024 and December 31, 2023, respectively.

The reconciliation of cash, cash equivalents, and restricted cash and cash equivalents to amounts presented in the unaudited Condensed Consolidated Statements of Cash Flows are as follows:


	September 30, 2024		December 31, 2023
Cash and cash equivalents	$	206,728	$	258,418
Restricted cash and cash equivalents	9,950		38,814
Cash, cash equivalents, and restricted cash and cash equivalents	$	216,678	$	297,232

Accounts Receivable and Long-term Insurance Commissions Receivable

Accounts receivable consist principally of amounts due from enterprise customers, other corporate partnerships, and individual policyholders. We estimate allowances for uncollectible receivables based on the creditworthiness of our customers, historical trend analysis, and macro-economic conditions. Consequently, an adverse change in those factors could affect our estimate of allowance for doubtful accounts. The allowance for uncollectible receivables at September 30, 2024, and December 31, 2023, was $0.9 million and $0.6 million, respectively.

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Long-term insurance commissions receivable consists of the estimated commissions from policy renewals expected to be collected. We record the amount of renewal insurance commissions expected to be collected in the next twelve months as current accounts receivable.

Goodwill

We test goodwill for impairment for each reporting unit on an annual basis or more frequently when events or changes in circumstances indicate the fair value of a reporting unit is below its carrying value. We have the option to perform a qualitative assessment to determine if an impairment is more likely than not to have occurred. If we can support the conclusion that it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, we would not need to perform a quantitative impairment test. If we cannot support such a conclusion or we do not elect to perform the qualitative assessment, then we perform a quantitative assessment. If a quantitative goodwill impairment assessment is performed, we utilize a combination of market and income valuation approaches. If the fair value of a reporting unit is less than its carrying value, an impairment loss is recorded to the extent that the fair value of the reporting unit is less than its carrying value. We have selected October 1 as the date to perform annual impairment testing.

Determining the fair value of a reporting unit is judgmental in nature and involves the use of significant estimates and assumptions to evaluate the impact of operating and macroeconomic changes on each reporting unit. The fair value of each reporting unit was estimated using a combination of income and market valuation approaches using publicly traded company multiples in similar businesses. Such fair value measurements are based predominately on Level 3 inputs. This analysis requires significant judgments including an estimate of future cash flows which is dependent on internally developed forecasts, estimation of the long-term rate of growth for our business, estimation of the useful life over which cash flows will occur, and determination of our weighted average cost of capital, which is risk-adjusted to reflect the specific risk profile of the reporting unit being tested.

Impairment of Long-Lived Assets

We review long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amounts of the assets may not be fully recoverable. Events that trigger a test for recoverability include a significant decrease in the market price for a long-lived asset, significant negative industry or economic trends, an accumulation of costs significantly in excess of the amount originally expected for the acquisition, a current-period operating or cash flow loss combined with a history of operating or cash flow losses or a projection or forecast that demonstrates continuing losses associated with the use of a long-lived asset, or a sustained decrease in share price. When a triggering event occurs, a test for recoverability is performed, comparing projected undiscounted future cash flows to the carrying value of the asset group. If the test for recoverability identifies a possible impairment, the asset group’s fair value is measured relying primarily on an income approach. An impairment charge is recognized for the amount by which the carrying value of the asset group exceeds its estimated fair value. Management identifies the asset group that includes the potentially impaired long-lived asset, at the lowest level at which there are separate, identifiable cash flows.

We estimate the fair value of an asset group using the income approach. Such fair value measurements are based predominately on Level 3 inputs. Inherent in our development of cash flow projections are assumptions and estimates derived from a review of our operating results, business plan forecasts, expected growth rates, and cost of capital, similar to those a market participant would use to assess fair value. We also make certain assumptions about future economic conditions and other data. Many of these factors used in assessing fair value are outside the control of management and these assumptions and estimates may change in future periods.

Deferred Policy Acquisition Costs

We capitalize deferred policy acquisitions costs (“DAC”) which consist primarily of commissions, premium taxes and policy underwriting and production expenses that are directly related to the successful acquisition by our insurance company subsidiary of new or renewal insurance contracts. DAC are amortized on a straight-line basis over the terms of the policies to which they relate, which is generally one year. DAC is also reduced by ceding commissions paid by reinsurance companies which represent recoveries of acquisition costs. DAC is periodically reviewed for recoverability and adjusted if necessary. Future investment income is considered in determining the recoverability of DAC. Amortized deferred acquisition costs included in selling and marketing expense, amounted to $8.2 million and $15.7 million, for the three months ended September 30, 2024 and 2023, respectively, and $31.3 million and $34.3 million, for the nine months ended September 30, 2024 and 2023, respectively.

Expected Credit Losses

We regularly review our individual investment securities for factors that may indicate that a decline in fair value of an investment has resulted from an expected credit loss, including:

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•the financial condition and near-term prospects of the issuer, including any specific events that may affect its operations or earnings;

•the extent to which the market value of the security is below its cost or amortized cost;

•general market conditions and industry or sector specific factors;

•nonpayment by the issuer of its contractually obligated interest and principal payments; and

•our intent and ability to hold the investment for a period of time sufficient to allow for the recovery of costs.

Fair Value of Financial Instruments

Fair value principles require disclosures regarding the manner in which fair value is determined for assets and liabilities and establishes a three-tiered fair value hierarchy into which these assets and liabilities must be grouped, based upon significant levels of inputs as follows:

Level 1 Observable inputs, such as quoted prices (unadjusted) in active markets for identical assets or liabilities at the measurement date;

Level 2 Observable inputs, other than Level 1 prices, such as quoted prices in active markets for similar assets and liabilities, quoted prices in markets that are not active, or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities; and

Level 3 Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.

The lowest level of significant input determines the placement of the entire fair value measurement in the hierarchy. Management’s assessment of the significance of a particular input to the fair value measurement in its entirety requires management to make judgments and consider factors specific to the asset or liability.

Other Insurance Liabilities, Current

The following table details the components of other insurance liabilities, current, on the unaudited Condensed Consolidated Balance Sheets:


	September 30, 2024		December 31, 2023
Ceded reinsurance premiums payable	$	41,889	$	10,500
Commissions payable, reinsurers and agents	8,141		4,650
Advance premiums	18,244		5,975
Funds held under reinsurance treaty	4,339		9,820
General and accrued expenses payable	1,140		640
Other insurance liabilities, current	$	73,753	$	31,585

Accounting Standards Not Yet Adopted

In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2023-07, Segment Reporting--Improvements to Reportable Segment Disclosures, which requires incremental disclosures about a public entity’s reportable segments but does not change the definition of a segment or the guidance for determining reportable segments. The new guidance requires disclosure of significant segment expenses that are (1) regularly provided to (or easily computed from information regularly provided to) the chief operating decision maker and (2) included in the reported measure of segment profit or loss. The new standard also allows companies to disclose multiple measures of segment profit or loss if those measures are used to assess performance and allocate resources. The guidance will first be effective in our annual disclosures for the year ending December 31, 2024, and will be adopted retrospectively unless impracticable. Early adoption is permitted. We are in the process of assessing the impact of ASU 2023-07 on our disclosures.

In December 2023, the FASB issued ASU 2023-09, Improvements to Income Tax Disclosures, which requires disaggregated information about our effective tax rate reconciliation as well as information on income taxes paid. The new guidance will first be effective in our annual disclosures for the year ending December 31, 2025, and should be applied on a prospective basis with the option to apply retrospectively. Early adoption is permitted. We are in the process of assessing the impact of ASU 2023-09 on our disclosures.

Table of Contents

In November 2024, the FASB issued ASU 2024-03, Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures, which requires that public entities disclose, on an annual and interim basis, disaggregated information about specific expense categories (including employee compensation, depreciation, and amortization) presented on the face of the income statement. The guidance will first be effective in our annual disclosures for the year ending December 31, 2027. Early adoption is permitted. We are in the process of assessing the impact of ASU 2024-03 on our disclosures.

Note 2. Revenue

Disaggregation of Revenue

The following table provides detail of total revenue:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Vertical Software segment
Software and service subscriptions	$	18,582	$	17,307	$	53,771	$	51,640
Move-related transactions	8,311		12,488		24,289		32,503
Post-move transactions	4,359		4,533		13,280		13,247
Total Vertical Software segment revenue	31,252		34,328		91,340		97,390

Insurance segment
Insurance and warranty premiums, commissions and policy fees(1)	79,948		95,228		246,147		218,300
Total Insurance segment revenue	79,948		95,228		246,147		218,300

Total revenue	$	111,200	$	129,556	$	337,487	$	315,690

______________________________________

(1)Revenue recognized during the three months ended September 30, 2024 and 2023, includes revenue of $73.6 million and $88.2 million, respectively, which is accounted for separately from the revenue from contracts with customers. Revenue accounted separately from the revenue from contracts with customers for the nine months ended September 30, 2024 and 2023, was $229.5 million and $193.2 million, respectively.

Disclosures Related to Contracts with Customers

Timing may differ between the satisfaction of performance obligations and the invoicing and collection of amounts related to contracts with customers. Liabilities are recorded for amounts that are collected in advance of the satisfaction of performance obligations. To the extent a contract exists, as defined by ASC Topic 606, Revenue from Contracts with Customers, (“ASC 606”) these liabilities are classified as deferred revenue. To the extent that a contract does not exist, as defined by ASC 606, these liabilities are classified as refundable customer deposits.

Insurance Commissions Receivable

A summary of the activity impacting the contract assets during the nine months ended September 30, 2024, is presented below:


	Contract Assets
Balance at December 31, 2023	$	17,393
Estimated lifetime value of commissions on insurance policies sold by carriers	1,056
Cash receipts	(381)
Value of commissions sold with business disposition (Note 15)	(16,982)
Balance at September 30, 2024	$	1,086

As of September 30, 2024, and December 31, 2023, $0.2 million and $4.0 million, respectively, of contract assets were expected to be collected within the immediately following 12 months and therefore were included in accounts receivable, net, on the unaudited Condensed Consolidated Balance Sheets. The remaining $0.9 million and $13.4 million as of September 30, 2024, and December 31, 2023, respectively, of contract assets are expected to be collected after the immediately following 12 months and were included in other assets on the unaudited Condensed Consolidated Balance Sheets.

Deferred Revenue

A summary of the activity impacting Vertical Software segment deferred revenue balances during the nine months ended September 30, 2024, is presented below:


Balance at December 31, 2023	$	3,715
Revenue recognized	(14,639)
Additional amounts deferred	14,816
Balance at September 30, 2024	$	3,892

Revenue recognized for performance obligations satisfied during the nine month ended September 30, 2024, includes $3.7 million that was included in the deferred revenue balances as of December 31, 2023.

Deferred revenue on the unaudited condensed consolidated balance sheet as of September 30, 2024, and December 31, 2023, includes $247.9 million and $245.0 million, respectively, of deferred revenue related to the Insurance segment. The portion of insurance premiums related to the unexpired term of policies in force as of the end of the reporting period and to be earned over the remaining term of these policies is deferred and reported as deferred revenue.

Remaining Performance Obligations

The amount of the transaction price allocated to performance obligations to be satisfied at a later date, which is not recorded in the unaudited condensed consolidated balance sheets, is immaterial as of September 30, 2024, and December 31, 2023.

We have applied the practical expedients not to present unsatisfied performance obligations for (i) contracts with an original expected length of one year or less, (ii) contracts with variable consideration that is allocated entirely to unsatisfied performance obligations or to a wholly unsatisfied promise accounted for under the series guidance, and (iii) contracts for which we recognize revenue at the amount which it has the right to invoice for services performed.

Warranty Revenue and Related Balance Sheet Disclosures

Payments received in advance of warranty services provided are included in refundable customer deposits or deferred revenue based upon the cancellation and refund provisions within the respective agreement. The following table provides balances as of the dates shown.


	September 30, 2024		December 31, 2023
Refundable customer deposits	$	13,054	$	17,911
Deferred revenue	$	4,404	$	3,887
Non-current deferred revenue (1)	$	2,539	$	2,856

____________________________________

(1)Non-current deferred revenue is included in other liabilities in Condensed Consolidated Balance Sheets.

For the three months ended September 30, 2024 and 2023, we incurred $2.2 million and $1.6 million, respectively, in expenses related to warranty claims. For the nine months ended September 30, 2024 and 2023, we incurred $5.5 million and $4.1 million, respectively, in expenses related to warranty claims.

Note 3. Investments

The following table summarizes investment income and realized gains and losses on investments during the periods presented.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Investment income, net of investment expenses	$	3,645	$	2,515	$	10,884	$	4,618
Realized gains on investments	172		61		213		72
Realized losses on investments	(30)		(91)		(140)		(198)
Investment income and realized gains, net of investment expenses	$	3,787	$	2,485	$	10,957	$	4,492

The following tables summarize the amortized cost, fair value, and unrealized gains and losses of investment securities.


	September 30, 2024
	Amortized Cost		Gross Unrealized				Fair Value
			Gains		Losses
U.S. Treasuries	$	28,000	$	130	$	(214)	$	27,916
Obligations of states, municipalities and political subdivisions	16,021		152		(611)		15,562
Corporate bonds	75,723		1,047		(1,281)		75,489
Residential and commercial mortgage-backed securities	66,445		724		(751)		66,418
Other loan-backed and structured securities	12,474		97		(178)		12,393
Total investment securities	$	198,663	$	2,150	$	(3,035)	$	197,778


	December 31, 2023
	Amortized Cost		Gross Unrealized				Fair Value
			Gains		Losses
U.S. Treasuries	$	43,931	$	95	$	(330)	$	43,696
Obligations of states, municipalities and political subdivisions	18,281		100		(961)		17,420
Corporate bonds	51,678		430		(2,067)		50,041
Residential and commercial mortgage-backed securities	25,452		153		(1,004)		24,601
Other loan-backed and structured securities	3,694		13		(289)		3,418
Total investment securities	$	143,036	$	791	$	(4,651)	$	139,176

The amortized cost and fair value of securities at September 30, 2024, by contractual maturity, are shown in the following table. Actual maturities may differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without call or prepayment penalties.


	September 30, 2024
Remaining Time to Maturity	Amortized Cost		Fair Value
Due in one year or less	$	24,618	$	24,592
Due after one year through five years	46,019		45,972
Due after five years through ten years	35,226		34,659
Due after ten years	13,881		13,744
Residential and commercial mortgage-backed securities	66,445		66,418
Other loan-backed and structured securities	12,474		12,393
Total	$	198,663	$	197,778

Investments as of September 30, 2024, include $31.8 million of investments held by our captive reinsurance businesses as collateral for the benefit of HOA. Of this amount, $6.1 million is classified as short-term investments, and $25.7 million is classified as long-term investments.

Securities with gross unrealized loss position, aggregated by investment category and length of time the individual securities have been in a continuous loss position, are as follows:


	Less Than Twelve Months				Twelve Months or Greater				Total
As of September 30, 2024	Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value
U.S. Treasuries	$	(177)	$	3,737	$	(37)	$	296	$	(214)	$	4,033
Obligations of states, municipalities and political subdivisions	(531)		6,518		(80)		1,201		(611)		7,719
Corporate bonds	(1,089)		17,070		(192)		3,745		(1,281)		20,815
Residential and commercial mortgage-backed securities	(466)		9,314		(285)		2,524		(751)		11,838
Other loan-backed and structured securities	(172)		3,237		(6)		51		(178)		3,288
Total securities	$	(2,435)	$	39,876	$	(600)	$	7,817	$	(3,035)	$	47,693


	Less Than Twelve Months				Twelve Months or Greater				Total
As of December 31, 2023	Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value
U.S. Treasuries	$	(280)	$	12,345	$	(50)	$	515	$	(330)	$	12,860
Obligations of states, municipalities and political subdivisions	(813)		8,445		(148)		1,639		(961)		10,084
Corporate bonds	(1,698)		21,104		(369)		4,677		(2,067)		25,781
Residential and commercial mortgage-backed securities	(621)		8,673		(383)		3,072		(1,004)		11,745
Other loan-backed and structured securities	(281)		2,790		(8)		52		(289)		2,842
Total securities	$	(3,693)	$	53,357	$	(958)	$	9,955	$	(4,651)	$	63,312

At September 30, 2024, and December 31, 2023, there were 345 and 410 securities, respectively, in an unrealized loss position. Of these securities, 68 had been in an unrealized loss position for 12 months or longer as of September 30, 2024.

We believe there were no fundamental issues such as credit losses or other factors with respect to any of our available-for-sale securities. The unrealized losses on investments in fixed-maturity securities were caused primarily by interest rate changes. We expect that the securities will not be settled at a price less than par value of the investments. Because the declines in fair value are attributable to changes in interest rates or market conditions and not credit quality, and because we have the ability and intent to hold our available-for-sale investments until a market price recovery or maturity, we do not consider any of our investments to have any decline in fair value due to expected credit losses at September 30, 2024.

Note 4. Fair Value

The following tables summarize the fair value measurements of assets and liabilities that are measured at fair value on a recurring basis.


	Fair Value Measurement as of September 30, 2024
	Level 1		Level 2		Level 3		Total Fair Value
Assets
Money market mutual funds	$	116,890	$	—	$	—	$	116,890
Debt securities:
U.S. Treasuries	27,916		—		—		27,916
Obligations of states, municipalities and political subdivisions	—		15,562		—		15,562
Corporate bonds	—		75,489		—		75,489
Residential and commercial mortgage-backed securities	—		66,418		—		66,418
Other loan-backed and structured securities	—		12,393		—		12,393
	$	144,806	$	169,862	$	—	$	314,668
Liabilities
Contingent consideration - business combinations (1)	$	—	$	—	$	3,367	$	3,367
Private warrant liability (2)	—		—		75		75
Embedded derivatives (2)	—		—		35,903		35,903
	$	—	$	—	$	39,345	$	39,345


	Fair Value Measurement as of December 31, 2023
	Level 1		Level 2		Level 3		Total Fair Value
Assets
Money market mutual funds	$	165,744	$	—	$	—	$	165,744
Debt securities:
U.S. Treasuries	43,696		—		—		43,696
Obligations of states, municipalities and political subdivisions	—		17,420		—		17,420
Corporate bonds	—		50,041		—		50,041
Residential and commercial mortgage-backed securities	—		24,601		—		24,601
Other loan-backed and structured securities	—		3,418		—		3,418
	$	209,440	$	95,480	$	—	$	304,920
Liabilities
Contingent consideration - business combinations (3)	$	—	$	—	$	18,455	$	18,455
Private warrant liability (4)	—		—		1,151		1,151
Embedded derivatives (4)	—		—		28,131		28,131
	$	—	$	—	$	47,737	$	47,737

______________________________________

(1)The Condensed Consolidated Balance Sheets include $1.4 million in accrued expenses and other current liabilities and $2.0 million in other liabilities as of September 30, 2024, for contingent consideration related to business combinations.

(2)Private warranty liability and embedded derivatives balances are included in other liabilities in the Condensed Consolidated Balance Sheets.

(3)The Condensed Consolidated Balance Sheets include $14.8 million in accrued expenses and other current liabilities and $3.7 million in other liabilities as of December 31, 2023, for contingent consideration related to business combinations.

(4)Private warranty liability and embedded derivatives balances are included in other liabilities in the Condensed Consolidated Balance Sheets.

Financial Assets

Money market mutual funds are valued at the closing price reported by the fund sponsor from an actively traded exchange. As the funds are generally maintained at a net asset value which does not fluctuate, cost approximates fair value. These are included as a Level 1 measurement in the table above. The fair values for available-for-sale fixed-maturity securities are based upon prices provided by an independent pricing service. We have reviewed these prices for reasonableness and have not adjusted any prices received from the independent provider. Level 2 securities represent assets whose fair value is determined using observable market information such as previous day trade prices, quotes from less active markets or quoted prices of securities with similar characteristics. There were no transfers between Level 1 and Level 2.

Contingent Consideration – Business Combinations

As part of the acquisition of Floify, LLC (“Floify”) in October 2021, we issued shares as partial closing consideration to the sellers of Floify and guaranteed that the value of those shares would equal or exceed 200% of such price on or prior to December 31, 2024 (the “True-Up Obligation”). The True-Up Obligation could be settled at our option in cash, Porch common stock, or a combination thereof. On March 27, 2024, we entered into a settlement agreement and mutual release of claims with the sellers of Floify to settle a post-closing dispute. As part of the of this agreement, the sellers of Floify agreed to terminate the True-Up Obligation in full and released from restriction approximately $0.9 million of escrowed cash to us. We estimated the fair value of the True-Up Obligation as of the settlement date using the Monte Carlo simulation method. The fair value is based on the simulated market price of our common stock over the maturity date of the True-Up Obligation. As of March 27, 2024, the key inputs used to determine the fair value of $14.9 million included the stock price of $4.13, strike price of $36.00, discount rate of 23.6% and volatility of 95%. Subsequent to the valuation, we recognized a gain on settlement in other income, net, in the Condensed Consolidated Statements of Operations and Comprehensive Loss equal to the fair value of $14.9 million. As of December 31, 2023, the key inputs used in the determination of the fair value of $14.0 million included the stock price of $3.08, strike price of $36.00, discount rate of 27.9% and volatility of 90%.

We estimated the fair value of the business combination contingent consideration based on specific metrics related to the acquisition of Residential Warranty Services (“RWS”) in April 2022, using the discounted cash flow method. The fair value is based on a percentage of revenue of the contingent consideration through the maturity date of August 2026. As of September 30, 2024, the key inputs used to determine the fair value of $3.4 million were management’s cash flow estimates and the discount rate of 16%. As of December 31, 2023, the key inputs used to determine the fair value of $4.4 million were management’s cash flow estimates and the discount rate of 17%.

Private Warrants

We estimated the fair value of the private warrants using the Black-Scholes-Merton option pricing model. As of September 30, 2024, the key inputs used to determine the fair value included exercise price of $11.50, expected volatility of 93%, remaining contractual term of 1.23 years, and stock price of $1.54. As of December 31, 2023, the key inputs used to determine the fair value included exercise price of $11.50, expected volatility of 95%, remaining contractual term of 1.98 years, and stock price of $3.08.

Embedded Derivatives

In connection with the issuance of senior secured convertible notes in April 2023 (see Note 7) and in accordance with Accounting Standards Codification 815-15, Derivatives and Hedging – Embedded Derivatives, certain features of the senior secured convertible notes were bifurcated and accounted for separately from the notes. The following features are recorded as derivatives.

•Repurchase option. If more than $30 million aggregate principal amount of the 2026 Notes remains outstanding on June 14, 2026, the 2028 Note holders have the right to require us to repurchase for cash on June 15, 2026, all or any portion of their 2028 Notes, in principal amounts of one thousand dollars or an integral number thereof, at a repurchase price equal to 106.5% of the principal amount of the 2028 Notes to be repurchased, plus accrued and unpaid interest to, but excluding, the repurchase date.

•Fundamental change option. If we undergo a fundamental change, as defined in the indenture governing the 2028 Notes and subject to certain conditions, holders of the 2028 Notes have the right to require us to repurchase for cash all or any portion of their 2028 Notes, in principal amounts of one thousand dollars or an integral multiple thereof, at a repurchase price equal to 105.25% of the principal amount of the 2028 Notes to be repurchased, plus accrued and unpaid interest to, but excluding, the repurchase date. A fundamental change includes events such as a change in control, recapitalization, liquidation, dissolution, or delisting.

•Asset sale repurchase option. If we sell assets and receive net cash proceeds of $2.5 million in excess of the Asset Sale Threshold (as defined below) (such excess net cash proceeds, the “Excess Proceeds”), we must

offer to all holders of 2028 Notes to repurchase their 2028 Notes for an aggregate amount of cash equal to 50% of such Excess Proceeds at a repurchase price per 2028 Note equal to 100% of the principal amount thereof, plus accrued and unpaid interest to, but excluding, the relevant purchase date, if any. “Asset Sale Threshold” means $20.0 million in the aggregate, provided that on and after the date on which the cumulative net cash proceeds received by the Company and its restricted subsidiaries from the sale of assets after April 20, 2023, exceeds $20.0 million in the aggregate, the “Asset Sale Threshold” means $0. As of September 30, 2024, our remaining Asset Sale Threshold was $9.1 million (See Note 15).

The inputs for determining fair value of the embedded derivatives are classified as Level 3 inputs. Level 3 fair value is based on unobservable inputs based on the best information available. These inputs include the probabilities of a repurchase, a fundamental change, and qualifying asset sales, ranging from 1% to 49%.

Level 3 Rollforward

Fair value measurements categorized within Level 3 are sensitive to changes in the assumptions or methodology used to determine fair value, and such changes could result in a significant increase or decrease in the fair value.

The changes for Level 3 items measured at fair value on a recurring basis using significant unobservable inputs are as follows:


	Contingent Consideration - Business Combinations		Embedded Derivatives		Private Warrant Liability
Fair value as of December 31, 2023	$	18,455	$	28,131	$	1,151

Settlements	(14,930)		—		—
Change in fair value, loss (gain) included in net loss(1)	(158)		7,772		(1,076)
Fair value as of September 30, 2024	$	3,367	$	35,903	$	75


	Contingent Consideration - Earnout		Contingent Consideration - Business Combinations		Embedded Derivatives		Private Warrant Liability
Fair value as of December 31, 2022	$	44	$	24,546	$	—	$	707
Additions	—		—		23,870		—
Settlements	—		(420)		—		—
Change in fair value, loss (gain) included in net loss(1)	—		(3,597)		2,440		(620)
Fair value as of September 30, 2023	$	44	$	20,529	$	26,310	$	87

______________________________________

(1)Changes in fair value of contingent consideration related to business combinations are included in general and administrative expenses in the unaudited condensed consolidated statements of operations. Changes in fair value of the private warrant liability and embedded derivatives are included in other income, net, in the unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss).

Fair Value of Fixed Rate Debt

As of September 30, 2024, and December 31, 2023, the fair value of the 2026 Notes (see Note 7) was $83.0 million and $73.1 million, respectively. As of September 30, 2024, and December 31, 2023, the fair value of the 2028 Notes (see Note 7) was $185.0 million and $196.7 million, respectively. The fair value of the other notes approximate the unpaid principal balance. All debt, other than the convertible notes which are Level 2, is considered a Level 3 measurement.

Note 5. Property, Equipment, and Software

Property, equipment, and software, net, consists of the following:


	September 30, 2024		December 31, 2023
Software and computer equipment	$	8,361	$	8,340
Furniture, office equipment, and other	1,341		1,573
Internally developed software	31,733		24,526
Leasehold improvements	928		1,176
	42,363		35,615
Less: Accumulated depreciation and amortization	(21,222)		(18,754)
Property, equipment, and software, net	$	21,141	$	16,861

Depreciation and amortization expense related to property, equipment, and software was $1.5 million and $1.4 million for the three months ended September 30, 2024 and 2023, respectively, and $4.6 million and $3.8 million for the nine months ended September 30, 2024 and 2023, respectively.

Note 6. Intangible Assets and Goodwill

Intangible Assets

Intangible assets are stated at cost or acquisition-date fair value less accumulated amortization and impairment. The following tables summarize intangible asset balances.


As of September 30, 2024	Weighted Average Useful Life (in years)	Intangible Assets, gross		Accumulated Amortization And Impairment		Intangible Assets, Net
Customer relationships	9.0	$	69,024	$	(30,471)	$	38,553
Acquired technology	5.0	28,001		(18,947)		9,054
Trademarks and tradenames	11.0	23,443		(8,208)		15,235
Non-compete agreements	5.0	301		(173)		128

Renewal rights	6.0	9,734		(4,391)		5,343
Insurance licenses	Indefinite	4,960		—		4,960
Total intangible assets		$	135,463	$	(62,190)	$	73,273


As of December 31, 2023	Weighted Average Useful Life (in years)	Intangible Assets, gross		Accumulated Amortization And Impairment		Intangible Assets, Net
Customer relationships	8.0	$	69,504	$	(24,153)	$	45,351
Acquired technology	5.0	36,041		(22,358)		13,683
Trademarks and tradenames	11.0	23,443		(6,701)		16,742
Non-compete agreements	3.0	616		(455)		161
Value of business acquired	1.0	400		(400)		—
Renewal rights	6.0	9,734		(3,415)		6,319
Insurance licenses	Indefinite	4,960		—		4,960
Total intangible assets		$	144,698	$	(57,482)	$	87,216

The aggregate amortization expense related to intangibles was $4.5 million and $4.9 million for the three months ended September 30, 2024 and 2023, respectively, and $13.9 million and $14.7 million for the nine months ended September 30, 2024 and 2023, respectively.

Goodwill

The goodwill balance at September 30, 2024, and December 31, 2023, was $191.9 million and is entirely included in our Vertical Software segment. We had no changes in the carrying amount of goodwill for the nine months ended September 30, 2024.

Note 7. Debt

The following tables summarize outstanding debt as of September 30, 2024, and December 31, 2023.


	Principal		Unamortized Debt Issuance Costs & Discount		Carrying Value
Convertible senior notes, due 2026	$	173,771	$	(1,850)	$	171,921
Convertible senior notes, due 2028	333,334		(106,370)		226,964

Other notes	150		(3)		147
Balance as of September 30, 2024	$	507,255	$	(108,223)	$	399,032


	Principal		Unamortized Debt Issuance Costs & Discount		Carrying Value
Convertible senior notes, due 2026	$	225,000	$	(3,311)	$	221,689
Convertible senior notes, due 2028	333,334		(119,665)		213,669
Advance funding arrangement	94		—		94
Other notes	300		(13)		287
Balance as of December 31, 2023	$	558,728	$	(122,989)	$	435,739

Convertible Senior Notes

Interest expense for our convertible senior notes includes both contractual interest expense and amortization of debt issuance costs and discount. The following table details interest expense recognized for the 0.75% convertible senior notes due in September 2026 (the “2026 Notes”) and 6.75% convertible senior notes due in October 2028 (the “2028 Notes”):


	Three Months Ended September 30,						Nine Months Ended September 30,
	2024				2023		2024		2023
Contractual interest expense for 2026 Notes	$	399			$	422	$	1,220	$	1,720
Contractual interest expense for 2028 Notes	5,625				5,625		16,875		10,063
Amortization of debt issuance costs and discount for 2026 Notes	295				299		882		1,215
Amortization of debt issuance costs and discount for 2028 Notes	4,711				3,914		13,295		6,713
	$	11,030	$	11,030	$	10,260	$	32,272	$	19,711

The effective interest rates for the 2026 Notes and 2028 Notes are 1.3% and 17.9%, respectively.

For the three and nine months ended September 30, 2024, we capitalized $0.1 million and $0.4 million, respectively, of interest expense on the 2028 Notes related to ongoing internally developed software projects.

In February 2024, we repurchased $8.0 million aggregate principal amount of our 2026 Notes. We paid $3.0 million, or 37.5% of par value, plus accrued interest. We recognized a $4.9 million gain on extinguishment of debt, calculated as the difference between the reacquisition price and the net carrying amount of the portion of the 2026 Notes that was extinguished.

In September 2024, we repurchased $43.2 million aggregate principal amount of our 2026 Notes. We paid $20.2 million, or an average of 46.8% of par value, plus accrued interest. We recognized a $22.5 million gain on extinguishment of debt, calculated as the difference between the reacquisition price and the net carrying amount of the portion of the 2026 Notes that was extinguished.

Advance Funding Arrangement

For certain home warranty contracts, we participated in financing arrangements with third-party financers that provided us with the contract premium upfront, less a financing fee. Third-party financers collected installment payments from the warranty contract customer which satisfied our repayment obligation over a portion of the contract term. We remained obligated to repay the third-party financer if a customer cancels its warranty contract prior to full repayment of the advance funding amount we received. As part of the arrangement, we paid financing fees, which were collected by the third-party financers upfront and were initially recognized as a debt discount. Financing fees were amortized as interest expense under the effective interest method. The implied interest rate varied per contract and was generally approximately 14% of total funding received. As of September 30, 2024, our obligation was completely satisfied with the third-party financers, and we had no outstanding balance.

Note 8. Stockholders' Equity and Warrants

Common Shares Outstanding and Common Stock Equivalents

The following table shows the number of our common shares that could be issued for each component of our capital structure.


	September 30, 2024	December 31, 2023
Outstanding common shares (1)	118,884	97,061

Common shares reserved for future issuance:
Private warrants	1,796	1,796
Stock options (Note 9)	3,231	3,642
Restricted and performance stock units and awards (Note 9)	14,865	12,065
2020 Equity Plan pool reserved for future issuance (Note 9)	6,896	8,009
Convertible senior notes, due 2026 (2)	6,950	8,999
Convertible senior notes, due 2028	13,332	13,332
Contingently issuable shares in connection with acquisitions (3)	—	5,908
Total shares of common stock outstanding and reserved for future issuance	165,954	150,812

______________________________________

(1)Includes 18.3 million shares of common stock held by HOA as of September 30, 2024.

(2)In connection with the September 16, 2021, issuance of the 2026 Notes, we used a portion of the proceeds to pay for the capped call transactions, which are expected to generally reduce the potential dilution to our common stock. The capped call transactions impact the number of shares that may be issued by effectively increasing our conversion price from $25 per share to approximately $37.74, which would result in approximately 5 million potentially dilutive shares instead of the shares reported in this table as of September 30, 2024.

(3)In connection with the acquisition of Floify, we issued shares as partial closing consideration and guaranteed that the value of those shares would equal or exceed 200% of such price on or prior to December 31, 2024. If the value of those shares did not equal or exceed 200% of their value, we would have been obligated to settle any differences in cash, Porch common stock, or combination thereof. On March 27, 2024, we entered into a settlement agreement to settle a post-closing dispute. As part of this agreement, the sellers of Floify agreed to terminate this obligation in full.

Warrants

There was no activity related to private warrants during the nine months ended September 30, 2024 and 2023. As of September 30, 2024, and December 31, 2023, there were 1.8 million private warrants outstanding for common shares. These private warrants are liability classified financial instruments measured at fair value, with periodic changes in fair value recognized through earnings and are included in “change in fair value of private warrant liability” in the unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss). See Note 4 for more information.

Note 9. Stock-Based Compensation

The following table summarizes the classification of stock-based compensation expense in the unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss).


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Selling and marketing	$	732	$	1,087	$	2,136	$	3,028
Product and technology	1,413		1,947		3,934		4,650
General and administrative	4,590		3,945		13,138		12,599
Total stock-based compensation expense	$	6,735	$	6,979	$	19,208	$	20,277

Under our 2020 Stock Incentive Plan, employees, directors and consultants are eligible for grants of incentive stock options, non-statutory stock options, stock appreciation rights, restricted stock awards (“RSAs”), restricted stock units (“RSUs”), performance restricted stock units (“PRSUs”), and other stock awards, collectively referred to as “Equity Awards.” All Equity Awards granted in 2024 were to employees and directors.

The following table summarizes Equity Award activity for the nine months ended September 30, 2024:


	Number of Options	Number of Restricted Stock Units	Number of Performance Restricted Stock Units
Balances as of December 31, 2023	3,642	8,310	3,754
Granted	—	4,926	2,569
Vested	—	(3,521)	—
Exercised	(328)	—	—
Forfeited, canceled or expired	(83)	(1,150)	(23)
Balances as of September 30, 2024	3,231	8,565	6,300

During nine months ended September 30, 2024, we granted PRSUs that have vesting conditions that are based not only on the employee’s service period but also on either revenue, Adjusted EBITDA, or Total Shareholder Return (“TSR”) through 2026. The PRSUs will vest, if at all, upon our achieving a specified target for each vesting condition. The weighted average grant-date fair value of PRSUs granted during the nine months ended September 30, 2024, was $5.61. TSR will be measured against the total shareholder return of the S&P SmallCap 600 Index during the performance period. The actual number of shares of common stock to be issued to each award recipient at the end of the performance period will be interpolated between a threshold and maximum payout amount based on actual performance results. A participant will earn 50% of the target number of PRSUs for “Threshold Performance,” 100% of the target number of PRSUs for “Target Performance,” and 200% of the target number of PRSUs for “Maximum Performance.” We estimate the grant-date fair value of TSR PRSUs using the Monte Carlo simulation model, as the TSR metric is considered a market condition under ASC Topic 718, Compensation - stock compensation.

Note 10. Reinsurance

2023 Program

Our third-party quota share reinsurance program was split into three separate placements to maximize coverage and cost efficiency. The Coastal Program was effective for the period April 1, 2023, through March 31, 2024, and covered our

business in certain Texas coastal regions and the Houston metropolitan area and was placed at 42% of subject property and casualty losses (“P&C losses”), as well as all business in South Carolina which was placed at 7% of P&C losses. The Core Program, which covered the portion of our business not in the Coastal Program, was effective for the period April 1, 2023, through March 31, 2024, and was placed at 9.5% of P&C losses of our remaining business in Texas and 8% of P&C losses of our business in other states. In addition, the Combined Program was effective for the period January 1, 2023, through March 31, 2024, and covered all of our business and was placed at 5% of P&C losses. All programs were subject to certain limits and exclusions, which vary by participating reinsurer.

Property catastrophe excess of loss treaties were placed on April 1, 2023, and were updated in August 2023 after the events described in the “Terminated Reinsurance Contract” section below. Coverage for wind storms starts at $20 million per occurrence. Losses are shared between $20 million and $80 million. Over $80 million, losses are covered up to a net loss of $440 million. We also place reinstatement premium protection to cover any reinstatement premiums due on the first four layers.

2024 Program

As of April 1, 2024, our quota share program consists of one combined program covering all of our business in all states and is placed at 27.5% of P&C losses. All programs are effective for the period April 1, 2024, through March 31, 2025, and are subject to certain limits and exclusions, which vary by participating reinsurer.

Coverage for catastrophe events starts immediately within the quota share contracts and at $45.0 million per occurrence within the property catastrophe excess of loss treaties placed on April 1, 2024. Losses are shared at various levels up to $75.0 million. Over $75.0 million losses are covered up to a loss of $465.0 million. We also place reinstatement premium protection to cover any reinstatement premiums due on the first five layers.

We placed a parametric reinsurance contract to cover aggregate severe convective storm losses from January 1, 2024, to January 1, 2025. This contract would provide up to $30.0 million in recovery over $85.0 million in modeled losses.

Reinsurance Impact

The effects of reinsurance on premiums written and earned for the three and nine months ended September 30, 2024 and 2023, were as follows:


	Three Months Ended September 30,
	2024				2023
	Written		Earned		Written		Earned
Direct premiums	$	130,780	$	103,328	$	130,952	$	117,032
Ceded premiums	(48,408)		(40,855)		30,358		(41,846)
Net premiums	$	82,372	$	62,473	$	161,310	$	75,186


	Nine Months Ended September 30,
	2024				2023
	Written		Earned		Written		Earned
Direct premiums	$	315,600	$	314,262	$	349,365	$	348,253
Ceded premiums	(138,594)		(117,736)		(34,763)		(188,686)
Net premiums	$	177,006	$	196,526	$	314,602	$	159,567

The effects of reinsurance on incurred losses and loss adjustment expense (“LAE”) for the three and nine months ended September 30, 2024 and 2023, were as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Direct losses and LAE	$	53,821	$	44,273	$	243,447	$	271,879
Ceded losses and LAE	(14,803)		(1,727)		(51,346)		(115,325)
Net losses and LAE	$	39,018	$	42,546	$	192,101	$	156,554

The detail of reinsurance balances due is as follows:


	September 30, 2024		December 31, 2023
Ceded unearned premium	$	65,603	$	50,697
Losses and LAE reserve	19,682		19,911
Reinsurance recoverable	18,144		12,629
Other	—		345
Reinsurance balance due	$	103,429	$	83,582

Terminated Reinsurance Contract

During the second quarter of 2023, HOA discovered that Vesttoo Ltd (“Vesttoo”), which arranged capital for one of our reinsurance contracts, faced allegations of fraudulent activity in connection with collateral it provided to HOA and certain other third parties, which allegations have since been confirmed. We communicated and met with regulators and other key stakeholders regarding the fraud committed and the terminated reinsurance contract. This reinsurance agreement provided partial quota share coverage as well as up to approximately $175 million in a catastrophic event.

As a result of its findings, and in accordance with the terms of the reinsurance agreement, HOA terminated the associated contract on August 4, 2023, with an effective date of July 1, 2023. Had the contract not been terminated, the contract would have expired on December 31, 2023, and HOA would have been contracted to pay approximately $20 million in additional premium payments during July through December 2023. Following the effective date of the termination, HOA seized available liquid collateral in the amount of approximately $47.6 million from a reinsurance trust, of which HOA was the beneficiary and recognized a charge of $48.2 million in provision for (recovery of) doubtful accounts in the Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) for the nine months ended September 30, 2023. In addition, HOA is evaluating and intends to pursue all available legal claims and remedies to enforce its rights under the letter of credit required by the reinsurance agreement in the amount of $300 million as additional collateral. We have been appointed to the statutory committee of unsecured creditors in the Chapter 11 bankruptcy of Vesttoo and are pursuing recovery of all losses and damages incurred as a result of terminating the reinsurance agreement due to fraud committed by third parties.

On January 19, 2024, we entered into a five-year business collaboration agreement with Aon Corp. and Aon Re, Inc. ("Aon"), resulting in payments to us of approximately $25 million in January 2024 and additional cash payments through the end of the contract term. Of the cash payments that we have or will receive through the end of the contract term, $8.7 million is non-refundable and immediately recognized in other income, net in the Condensed Consolidated Statements of Operations and Comprehensive Income (Loss). A portion of the remaining amount is potentially refundable to Aon if we breach the agreement, including if we directly or indirectly place reinsurance with brokers unaffiliated with Aon, subject to customary cure rights. The remaining amount will be recognized in other income, net, over the term of the agreement. As part of this agreement, Aon and Porch also signed a mutual release of claims arising from the Vesttoo fraud. Porch has not released any claims against non-Aon parties related to these matters and intends to vigorously pursue recovery. In addition to this arrangement, we have also received cash recoveries from other parties in the amount of $3.0 million during the nine months ended September 30, 2024.

Note 11. Unpaid Losses and Loss Adjustment Reserve

The following table summarizes the changes in the reserve balances for unpaid losses and LAE, gross of reinsurance, for the nine months ended September 30, 2024:


Reserve for unpaid losses and LAE at December 31, 2023	$	95,503
Reinsurance recoverables on losses and LAE at December 31, 2023	(19,808)
Reserve for unpaid losses and LAE reserve, net of reinsurance recoverables at December 31, 2023	75,695
Add provisions (reductions) for losses and LAE occurring in:
Current year	194,141
Prior years (1)	(2,040)
Net incurred losses and LAE during the current year	192,101
Deduct payments for losses and LAE occurring in:
Current year	(130,537)
Prior years (1)	(56,331)
Net claim and LAE payments during the current year	(186,868)

Reserve for losses and LAE, net of reinsurance recoverables at September 30, 2024	80,928
Reinsurance recoverables on losses and LAE at September 30, 2024	(19,682)
Reserve for unpaid losses and LAE at September 30, 2024	$	100,610

______________________________________

(1)Also includes certain charges related to Vesttoo (see Note 10).

As a result of additional information on claims occurring in prior years becoming available to management, changes in estimates of provisions of losses and loss adjustment expenses were made resulting in a decrease of $2.0 million for the nine months ended September 30, 2024.

Note 12. Other Income (Expense), Net

The following table details the components of other income, net, on the Condensed Consolidated Statements of Operations and Comprehensive Income (Loss):


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Interest income	$	492	$	1,179	$	1,286	$	3,276
Gain on settlement of contingent consideration	—		—		14,930		—
Loss on sale of business	—		—		(5,331)		—
Recoveries of losses on reinsurance contracts	1,274		—		14,768		—
Other, net	248		6		1,439		249
Other income, net	$	2,014	$	1,185	$	27,092	$	3,525

Note 13. Income Taxes

Benefit (provision) for income taxes for the three months ended September 30, 2024, and 2023, were $0.2 million and $(0.1) million, respectively, and the effective tax rates for these periods were 1.3% benefit and (2.1)% provision, respectively. Benefit (provision) for income taxes for the nine months ended September 30, 2024 and 2023, were $(0.7) million and less than $(0.1) million, respectively, and the effective tax rates for these periods were (1.1)% provision and

less than (0.1)% provision, respectively. The difference between our effective tax rates for the 2023 and 2024 periods and the U.S. statutory rate of 21% was primarily due to a full valuation allowance related to our net deferred tax assets.

Note 14. Commitments and Contingencies

From time to time we are or may become subject to various legal proceedings arising in the ordinary course of business, including proceedings initiated by users, other entities, or regulatory bodies. Estimated liabilities are recorded when it is probable that a liability has been incurred and the amount of the loss can be reasonably estimated. In many instances, we are unable to determine whether a loss is probable or to reasonably estimate the amount of such a loss and, therefore, the potential future losses arising from a matter may differ from the amount of estimated liabilities we have recorded in the financial statements covering these matters. We review our estimates periodically and make adjustments to reflect negotiations, estimated settlements, rulings, advice of legal counsel, and other information and events pertaining to a particular matter.

Cases under Telephone Consumer Protection Act

Porch and/or an acquired entity, GoSmith.com, are party to a legal proceeding alleging violations of the automated calling and/or internal and National Do Not Call restrictions of the Telephone Consumer Protection Act of 1991 and a related Washington state law claim. The proceedings were commenced as thirteen separate mass tort actions brought by a single plaintiffs’ law firm in December 2019 and April/May 2020 in federal district courts throughout the United States. One of the actions was dismissed with prejudice and appealed to the Ninth Circuit Court of Appeals. While the appeal was pending, the remaining cases were consolidated in the United States District Court for the Western District of Washington, where Porch resides. On October 12, 2022, in a split decision, the Ninth Circuit Court of Appeals reversed. Following remand, that case was also consolidated with the Western District of Washington action. Plaintiffs then filed a motion for leave to file a second amended complaint, which was granted in part and denied in part. The Second Amended Complaint was filed in July 2023. In September 2023, Defendants filed a Motion to Strike the Second Amended Complaint; this motion was denied. Defendants’ Motion to Dismiss was filed on February 15, 2024 and is fully briefed and awaiting a decision. The parties have each filed several notices of supplemental authority in support of their respective positions on the pending Motion to Dismiss. The parties’ also filed a required Joint Status Report and Discovery Plan on February 16, 2024. Discovery is stayed until Defendants’ Motion to Dismiss is decided. Plaintiffs seek actual, statutory, and/or treble damages, injunctive relief, and reasonable attorneys’ fees and costs. The action is at an early stage in the litigation process. It is not possible to determine the likelihood of an unfavorable outcome of these disputes, although it is reasonably possible that the outcome of these actions may be unfavorable. Further, it is not possible to estimate the range or amount of potential loss (if the outcome should be unfavorable). We intend to contest this case vigorously.

Other

In addition, in the ordinary course of business, we and our subsidiaries are (or may become) parties to litigation involving property, personal injury, contract, intellectual property and other claims, as well as stockholder derivative actions, class action lawsuits and other matters. The amounts that may be recovered in such matters may be subject to insurance coverage. Although the results of legal proceedings and claims cannot be predicted with certainty, neither we nor any of our subsidiaries are currently a party to any legal proceedings the outcome of which, we believe, if determined adversely to us, would individually or in the aggregate have a material adverse effect on our business, financial condition or results of operations.

Note 15. Business Disposition

On January 31, 2024, we sold our insurance agency, Elite Insurance Group (“EIG”). The sale price was $12.2 million of which we have received $10.9 million in cash and recorded a receivable of $1.2 million as of September 30, 2024. We recorded a loss of $5.3 million in other income, net, in the Condensed Consolidated Statements of Operations and Comprehensive Income (Loss).

Note 16. Segment Information

We have two reportable segments that are also operating segments: Vertical Software and Insurance. Reportable segments were identified based on how the chief operating decision-maker (“CODM”) manages the business, makes operating decisions, and evaluates operating and financial performance. Our chief executive officer acts as the CODM and reviews

financial and operational information for our reportable segments. Operating segments are components of an enterprise for which separate discrete financial information is available and operational results are regularly evaluated by the CODM for the purposes of making decisions regarding resource allocation and assessing performance.

Our Vertical Software segment provides software and services to inspection, mortgage, and title companies on a subscription and transactional basis, while also providing move and post-move services. Software and services were 59% and 59% of total vertical software revenue for the three and nine months ended September 30, 2024, respectively. Move and post-move services were 41% and 41% of total vertical software revenue for the three and nine months ended September 30, 2024, respectively. The Vertical Software segment operates as several key businesses, including inspection software and services, title insurance software, mortgage software, moving services, mover and homeowner marketing, and measurement software for roofers.

Our Insurance segment provides consumers with insurance and warranty products to protect their homes, earning revenue through premiums collected on policies, policy fees and commissions. The Insurance segment includes HOA, a wholly owned insurance carrier, other insurance-related legal entities, Porch Warranty, and other warranty brands.

The following table summarizes revenue by segment.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Vertical Software	$	31,252	$	34,328	$	91,340	$	97,390
Insurance	79,948		95,228		246,147		218,300
Total revenue	$	111,200	$	129,556	$	337,487	$	315,690

Our segment operating and financial performance measure is Segment Adjusted EBITDA (Loss). Segment Adjusted EBITDA (Loss) is defined as revenue less the following expenses associated with each segment: cost of revenue, selling and marketing, product and technology, and general and administrative. Segment Adjusted EBITDA (Loss) also excludes non-cash items or items that management does not consider reflective of ongoing core operations.

We do not allocate shared expenses to the reportable segments. These expenses are included in the “Corporate and other” row in the following reconciliation. “Corporate and other” includes shared expenses such as selling and marketing; certain product and technology; accounting; human resources; legal; general and administrative; and other income, expenses, gains, and losses that are not allocated in assessing segment performance due to their function. Such transactions are excluded from the reportable segments’ results but are included in consolidated results.

The reconciliation of Segment Adjusted EBITDA (Loss) to consolidated “Operating income (loss)” below includes the effects of corporate and other items that the CODM does not consider in assessing segment performance.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Segment Adjusted EBITDA (Loss):
Vertical Software	$	5,138	$	3,179	$	11,039	$	4,599
Insurance	24,829		19,038		(5,376)		(19,328)
Subtotal	29,967		22,217		5,663		(14,729)
Reconciling items:
Corporate and other	(13,032)		(13,378)		(40,289)		(41,448)
Depreciation and amortization	(6,049)		(6,272)		(18,568)		(18,501)
Stock-based compensation expense	(6,735)		(6,979)		(19,208)		(20,277)
Restructuring costs (1)	(1,668)		(712)		(3,460)		(2,789)
Other non-operating income	(1,241)		—		(4,113)		—
Acquisition and other transaction costs	(102)		(22)		(268)		(408)
Impairment loss on intangible assets and goodwill	—		—		—		(57,232)
Recovery of (loss on) reinsurance contract (see Note 10)	285		7,043		1,391		(41,201)
Impairment loss on property, equipment and software	—		—		—		(254)
Change in fair value of contingent consideration	(142)		787		158		3,597
Investment income and realized gains	(3,787)		(2,485)		(10,957)		(4,492)

Operating income (loss)	$	(2,504)	$	199	$	(89,651)	$	(197,734)

______________________________________

(1)Primarily consists of costs related to forming a reciprocal exchange.

The CODM does not review assets on a segment basis.

All of our revenue is generated in the United States except for an immaterial amount. As of September 30, 2024, and December 31, 2023, we did not have material assets located outside of the United States.

Note 17. Net Income (Loss) Per Share

Earnings per share (“EPS”) is calculated using the two-class method unless the treasury stock method results in lower EPS. Basic EPS is calculated by dividing net income or loss attributable to common stockholders by the weighted-average number of shares of common stock outstanding during the period. To calculate diluted EPS, basic EPS is further adjusted to include the effect of potentially dilutive stock options, RSUs, PRSUs, RSAs, convertible notes, earnout shares, and warrants using the more dilutive result of the treasury stock method or the if-converted method. All potentially dilutive securities are antidilutive to periods with net losses, and basic EPS equals diluted EPS in those periods.

The following table summarizes the computation of basic and diluted net income (loss) attributable per share to common stockholders for the three and nine months ended September 30, 2024 and 2023:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Numerator:
Net income (loss) used to compute net income (loss) per share - basic	$	14,382	$	(5,744)	$	(63,303)	$	(131,447)
Effect of dilutive securities: 2026 Notes	694		—		—		—
Net income (loss) used to compute net income (loss) per share - diluted	$	15,076	$	(5,744)	$	(63,303)	$	(131,447)
Denominator:
Weighted average shares outstanding used to compute net income (loss) per share - basic	100,430		96,367		99,050		95,771
Effect of dilutive securities:
RSUs	8,779		—		—		—
PRSUs	6,301		—		—		—
2026 Notes	8,523		—		—		—
Weighted average shares outstanding used to compute net income (loss) per share - diluted	124,033		96,367		99,050		95,771

Net income (loss) per share - basic	$	0.14	$	(0.06)	$	(0.64)	$	(1.37)
Net income (loss) per share - diluted	$	0.12	$	(0.06)	$	(0.64)	$	(1.37)

The following table discloses securities that were not included in the computation of diluted net loss per share because to do so would have been antidilutive for the periods presented:


	Three Months Ended September 30,		Nine Months Ended September 30,
	2024	2023	2024	2023
Stock options	3,231	3,686	3,231	3,686
Restricted stock units and awards	—	8,655	8,565	8,655
Performance restricted stock units	—	4,056	6,300	4,056
Public and private warrants	1,796	1,796	1,796	1,796
Earnout shares (1)	—	2,050	—	2,050
Convertible debt (2)	13,332	22,331	20,282	22,331
Contingently issuable shares in connection with acquisitions (3)	—	24,363	—	24,363

______________________________________

(1)Earnout shares expired December 23, 2023, without vesting and were subsequently cancelled.

Table of Contents

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

This quarterly report on Form 10-Q (this “Quarterly Report”) and the documents incorporated herein by reference contain forward-looking statements as defined by the Private Securities Litigation Reform Act of 1995. These statements are based on the beliefs and assumptions of management. Although we believe that our plans, intentions, and expectations reflected in or suggested by these forward-looking statements are reasonable, we cannot assure you that we will achieve or realize these plans, intentions, or expectations. Forward-looking statements are inherently subject to risks, uncertainties, and assumptions. Generally, statements that are not historical facts, including statements concerning our possible or assumed future actions, business strategies, events, or results of operations, are forward-looking statements. These statements may be preceded by, followed by, or include the words “believe,” “estimate,” “expect,” “project,” “forecast,” “may,” “will,” “should,” “seek,” “plan,” “scheduled,” “anticipate,” “intend,” or similar expressions.

Forward-looking statements are not guarantees of performance. You should not put undue reliance on these statements which speak only as of the date herein. Unless specifically indicated otherwise, the forward-looking statements in this Quarterly Report do not reflect the potential impact of any future transactions that have not been completed as of the date of this filing, including the licensure and formation of the reciprocal, the sale of our insurance carrier subsidiary, Homeowners of America Insurance Company (“HOA”), to the reciprocal, and the commencement of the reciprocal’s operations. You should understand that the following important factors, among others, could affect our future results and could cause those results or other outcomes to differ materially from those expressed or implied in our forward-looking statements:

•expansion plans and opportunities, and managing growth, to build a consumer brand;

•the incidence, frequency, and severity of weather events, extensive wildfires, and other catastrophes;

•economic conditions, especially those affecting the housing, insurance, and financial markets;

•expectations regarding revenue, cost of revenue, operating expenses, and the ability to achieve and maintain future profitability;

•existing and developing federal and state laws and regulations, including with respect to insurance, warranty, privacy, information security, data protection, and taxation, and management’s interpretation of and compliance with such laws and regulations;

•our reinsurance program, which includes the use of a captive reinsurer, the success of which is dependent on a number of factors outside management’s control, along with reliance on reinsurance to protect against loss;

•the possibility that a decline in our share price would result in a negative impact to HOA’s surplus position and may require further financial support to enable HOA to meet applicable regulatory requirements and maintain financial stability rating;

•the uncertainty and significance of the known and unknown effects on HOA and us due to the termination of a reinsurance contract following of fraud committed by Vesttoo Ltd. (“Vesttoo”), including, but not limited to, the outcome of Vesttoo’s Chapter 11 bankruptcy proceedings; our ability to successfully pursue claims arising out of the fraud, the costs associated with pursuing the claims, and the timeframe associated with any recoveries; HOA's ability to obtain and maintain adequate reinsurance coverage against excess losses; HOA’s ability to stay out of regulatory supervision and maintain its financial stability rating; and HOA’s ability to maintain a healthy surplus;

•uncertainties related to regulatory approval of insurance rates, policy forms, insurance products, license applications, acquisitions of businesses, or strategic initiatives, including the reciprocal restructuring, and other matters within the purview of insurance regulators (including the discount associated with the shares contributed to HOA);

•the ability of the Company and its affiliates to consummate the sale of HOA to the reciprocal exchange and to commence operations of the reciprocal exchange;

•our ability to successfully operate our businesses alongside a reciprocal exchange;

•our ability to implement our plans, forecasts and other expectations with respect to the reciprocal exchange business after the completion of the formation and to realize expected synergies and/or convert policyholders from our existing insurance carrier business into policyholders of the reciprocal exchange;

•potential business disruption following the formation of the reciprocal exchange;

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•reliance on strategic, proprietary relationships to provide us with access to personal data and product information, and the ability to use such data and information to increase transaction volume and attract and retain customers;

•the ability to develop new, or enhance existing, products, services, and features and bring them to market in a timely manner;

•changes in capital requirements, and the ability to access capital when needed to provide statutory surplus;

•our ability to timely repay our outstanding indebtedness;

•the increased costs and initiatives required to address new legal and regulatory requirements arising from developments related to cybersecurity, privacy, and data governance and the increased costs and initiatives to protect against data breaches, cyber-attacks, virus or malware attacks, or other infiltrations or incidents affecting system integrity, availability, and performance;

•retaining and attracting skilled and experienced employees;

•costs related to being a public company; and

•other risks and uncertainties discussed in Part II, Item 1A, “Risk Factors,” in our Annual Report on Form 10-K (“Annual Report”) for the year ended December 31, 2023, and in Part II, Item 1A, “Risk Factors,” in our Quarterly Report on Form 10-Q for the quarter ended June 30, 2024, as well as those discussed elsewhere in this report and in subsequent reports filed with the Securities and Exchange Commission (“SEC”), all of which are available on the SEC’s website at www.sec.gov.

We caution you that the foregoing list may not contain all the risks to forward-looking statements made in this Quarterly Report on Form 10-Q.

You should not rely upon forward-looking statements as predictions of future events. We have based the forward-looking statements contained in this Quarterly Report on Form 10-Q primarily on our current expectations and projections about future events and trends we believe may affect our business, financial condition, results of operations and prospects. The outcome of the events described in these forward-looking statements is subject to risks, uncertainties, and other factors, including those described above and elsewhere in this Quarter Report on Form 10-Q. We disclaim any obligation to update publicly any forward-looking statements, whether in response to new information, future events, or otherwise, except as required by applicable law.

Business Overview

We have grown the utilization our software products across these industries. These relationships provide us with early insights to a majority of United States (“U.S.”) homebuyers. In partnership with these companies, we have the ability to help simplify the move for consumers with services such as insurance, warranty, moving and more.

We have two reportable segments that are also our operating segments: Vertical Software and Insurance.

Vertical Software — Our Vertical Software segment provides software and services to inspection, mortgage, and title companies on a subscription and transactional basis, while also providing move and post-move services.

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Software and services were 59% and 59% of total vertical software revenue for the three and nine months ended September 30, 2024, respectively. Move and post-move services were 41% and 41% of total vertical software revenue for the three and nine months ended September 30, 2024, respectively. The Vertical Software segment operates as several key businesses, including inspection software and services, title insurance software, mortgage software, moving services, mover and homeowner marketing, and measurement software for roofers.

Insurance — Our Insurance segment provides consumers with insurance and warranty products to protect their homes, earning revenue through premiums collected on policies, policy fees and commissions. The Insurance segment includes HOA, a wholly owned insurance carrier, other insurance-related legal entities, Porch Warranty, and other warranty brands.

The financial information herein should be read in conjunction with the consolidated financial statements for the year ended December 31, 2023, contained in our Annual Report on Form 10-K for the year ended December 31, 2023, and the Condensed Consolidated Financial Statements included in Item 1 of this Quarterly Report. Unless otherwise noted herein, all numbers are in thousands, except per share amounts.

Key Performance Measures and Operating Metrics

In the management of these businesses, we identify, measure and evaluate various operating metrics. The key performance measures and operating metrics used in managing the businesses are discussed below. These key performance measures and operating metrics are not prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) and may not be comparable to or calculated in the same way as other similarly titled measures and metrics used by other companies.

The following table summarizes operating metrics for each of the quarterly periods indicated.


	Three Months Ended September 30,
	2024			2023			% Change
Gross Written Premium (in millions)	$	139		$	154		(10)	%
Policies in Force (in thousands)	219			334			(34)	%
Annualized Revenue per Policy (unrounded)	$	1,460		$	1,139		28	%
Annualized Premium per Policy (unrounded)	$	2,208		$	1,762		25	%
Premium Retention Rate	100		%	100		%
Gross Loss Ratio	57		%	39		%
Average Companies in Quarter (unrounded)	28,125			30,675			(8)	%
Average Monthly Revenue per Account in Quarter (unrounded)	$	1,318		$	1,436		(8)	%
Monetized Services (unrounded)	245,226			225,096			9	%
Average Quarterly Revenue per Monetized Service (unrounded)	$	377		$	510		(26)	%

Gross Written Premium — We define Gross Written Premium as the total premium written by our licensed insurance carrier(s) (before deductions for reinsurance); premiums from our home warranty offerings (for the face value of one year’s premium); and premiums of policies placed with third-party insurance companies for which we earn a commission.

Policies in Force — We define Policies in Force as the number of in-force policies at the end of the period for the Insurance segment, including policies and warranties written by us and policies and warranties written by third parties for which we earn a commission.

Annualized Revenue per Policy — We define Annualized Revenue per Policy as quarterly revenue for the Insurance segment, divided by the number of Policies in Force in the Insurance segment, multiplied by four.

Annualized Premium per Policy — We define Annualized Premium per Policy as the total direct earned premium for HOA, our insurance carrier, divided by the number of active insurance policies at the end of the period, multiplied by four.

Premium Retention Rate — We define Premium Retention Rate as the ratio of our insurance carrier’s renewed premiums over the last four quarters to base premiums, which is the sum of the preceding year’s premiums that either renewed or expired.

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Gross Loss Ratio — We define Gross Loss Ratio as our insurance carrier’s gross losses divided by the gross earned premium for the respective period on an accident year basis.

Average Companies in Quarter — We define Average Companies in Quarter as the straight-line average of the number of companies as of the end of period compared with the beginning of period across all of our home services verticals that (i) generate recurring revenue and (ii) generated revenue in the quarter. For new acquisitions, the number of companies is determined in the initial quarter based on the percentage of the quarter the acquired business is a part of Porch.

Average Monthly Revenue per Account in Quarter — We view our ability to increase revenue generated from existing customers as a key component of our growth strategy. Average Monthly Revenue per Account in Quarter is defined as the average revenue per month generated across all home services company customer accounts in a quarterly period. Average Monthly Revenue per Account in Quarter is derived from all customers and total revenue.

Monetized Services — We connect consumers with home services companies nationwide and offer a full range of products and services where homeowners can, among other things: (1) compare and buy home insurance policies (along with auto, flood and umbrella policies) and warranties with competitive rates and coverage; (2) arrange for a variety of services in connection with their move, from labor to load or unload a truck to full-service, long-distance moving services; (3) discover and install home automation and security systems; (4) compare internet and television options for their new home; (5) book small handyman jobs at fixed, upfront prices with guaranteed quality; and (6) compare bids from home improvement professionals who can complete bigger jobs. We track the number of monetized services performed through our platform each quarter and the revenue generated per service performed in order to measure market penetration with homebuyers and homeowners and our ability to deliver high-revenue services within those groups. Monetized Services is defined as the total number of services from which we generated revenue, including, but not limited to, new and renewing insurance and warranty customers, completed moving jobs, security installations, TV/Internet installations or other home projects, measured over the period.

Average Quarterly Revenue per Monetized Service — We believe that shifting the mix of services delivered to homebuyers and homeowners toward higher revenue services is an important component of our growth strategy. Average Quarterly Revenue per Monetized Service is the average revenue generated per monetized service performed in a quarterly period. When calculating Average Quarterly Revenue per Monetized Service, average revenue is defined as total quarterly service transaction revenues generated from monetized services.

Recent Developments

Reciprocal Exchange

On July 29, 2024, we filed a new and updated application to form and license a Texas reciprocal exchange (the “Reciprocal”) with the Texas Department of Insurance (“TDI”). Our application was approved by the TDI on October 25, 2024, subject to customary administrative closing procedures that are expected to conclude this year. We expect to fund the Reciprocal during the fourth quarter of 2024 with a surplus note. We expect to sell HOA to the Reciprocal for an additional surplus note in the first quarter of 2025. Porch will operate the Reciprocal, providing services. The services to be provided include, but are not limited to, all matters related to underwriting, policy renewal, risk management, insurance portfolio management, financial management, and setting investment guidelines. In addition, Porch will maintain the Reciprocal’s books and records and be responsible for its accounting and financial reporting. In exchange for the services to be provided, Porch will receive fees. The Reciprocal will pay all claims and claims adjustment expenses, reinsurance costs, agency commissions, and taxes and license fees. With the TDI approval, we intend to launch Porch Insurance, a new brand and product to be offered by the Reciprocal, including unique benefits for consumers. There is no impact to our consolidated financials for both the three and nine months ended September 30, 2024.

Recoveries of Losses on Terminated Reinsurance Contract

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available liquid collateral in the amount of approximately $47.6 million from a reinsurance trust, of which HOA was the beneficiary and recognized a charge of $48.2 million in provision for (recovery of) doubtful accounts in the Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) for the nine months ended September 30, 2023. In addition, HOA is evaluating and intends to pursue all available legal claims and remedies to enforce its rights under the letter of credit required by the reinsurance agreement in the amount of $300 million as additional collateral. We have been appointed to the statutory committee of unsecured creditors in the Chapter 11 bankruptcy of Vesttoo and are pursuing recovery of all losses and damages incurred as a result of terminating the reinsurance agreement due to fraud committed by third parties.

There can be no guarantee or assurance that HOA will be successful in obtaining sufficient supplemental coverage. Regardless of whether additional supplemental coverage is obtained, HOA will continue to remain responsible and committed with respect to all claims and claim settlement expenses under its policies, including claims incurred but not yet reported for prior periods and claims and expenses that are no longer subject to the reimbursement rights in favor of HOA under the terminated reinsurance contract.

Debt Repurchase

In September 2024, we repurchased $43.2 million aggregate principal amount of our 2026 Notes. We paid $20.2 million, or an average of 47% of par value, plus accrued interest. We recognized a $22.5 million gain on extinguishment of debt, calculated as the difference between the reacquisition price and the net carrying amount of the portion of the 2026 Notes that was extinguished.

Sale of Business

Weather Impact

Late in the first quarter of 2024, a Texas hailstorm resulted in approximately $16.5 million of gross losses. During the second quarter of 2024, a large hurricane-like windstorm affected Houston with straight-line and long-lived winds up to 100 miles per hour. This event resulted in approximately $20.5 million of gross losses. This sort of event impacts Houston at this level of severity once in every 10 years. In July 2024, Hurricane Beryl made landfall in Texas as a category 1 hurricane and impacted the Houston area, where HOA writes policies. Hurricane Beryl resulted in approximately $44.9 million of gross losses. In September 2024, Hurricane Helene resulted in approximately $4.6 million of gross losses.

Porch Common Shares Issued to HOA

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going forward, this would grow HOA’s surplus, thereby supporting higher premium levels. While this increases HOA’s surplus, there is no impact to the condensed consolidated financial statements.

Results of Operations

Key Factors Affecting Operating Results

We have been implementing our strategy as a vertical software platform for the home by providing software and services to approximately 28 thousand pre-and-post move home service providers including inspectors, real estate, title, and mortgage companies. Our Insurance segment continues to grow in scale through both premium growth and geographic expansion. The following key factors affected our operating results in the three and nine months ended September 30, 2024:

•Non-catastrophe gross loss ratio improved 11 percentage points from the prior year, driven by premium per policy increases and non-renewal of higher risk policies in insurance.

•We continued our cost savings initiatives by hiring highly qualified individuals to replace external contracting services.

•Effective April 1, 2024, we combined our three quota share reinsurance programs into one program covering all our business in all states and renewed all reinsurance programs.

•We had cash recoveries on terminated reinsurance contracts of approximately $28 million in the nine months ended September 30, 2024.

•We repurchased $51.2 million of our 2026 senior convertible notes, at an average par value of 45.3%, for $23.2 million during the nine months ended September 30, 2024.

•Launched new Home Factors insights as we continue to test which property characteristics correlate to predicting losses and risk.

•Continue to roll out further product enhancements in our Vertical Software businesses as we increase pricing while maintaining high customer retention.

•We are approved in 16 states to use our unique data to improve risk accuracy in pricing policies for our customers. This means we can charge a lower price for policies which are low-risk and more accurately price higher risk policies.

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Three Months Ended September 30, 2024, compared to the Three Months Ended September 30, 2023

Consolidated Results


	Three Months Ended September 30,
	2024		2023		$ Change		% Change

	(dollar amounts in thousands)
Revenue	$	111,200	$	129,556	$	(18,356)	(14)	%
Operating expenses:
Cost of revenue	47,076		52,961		(5,885)		(11)	%
Selling and marketing	27,233		40,135		(12,902)		(32)	%
Product and technology	14,559		14,446		113		1	%
General and administrative	24,875		28,659		(3,784)		(13)	%
Provision for (recovery of) doubtful accounts	(39)		(6,844)		6,805		(99)	%

Total operating expenses	113,704		129,357		(15,653)		(12)	%
Operating income (loss)	(2,504)		199		(2,703)		(1,358)	%
Other income (expense):
Interest expense	(10,645)		(10,267)		(378)		4	%

Change in fair value of private warrant liability	50		260		(210)		(81)	%
Change in fair value of derivatives	(1,048)		510		(1,558)		(305)	%
Gain on extinguishment of debt	22,545		—		22,545		N/A
Investment income and realized gains, net of investment expenses	3,787		2,485		1,302		52	%
Other income, net	2,014		1,185		829		70	%
Total other income (expense)	16,703		(5,827)		22,530		(387)	%
Income (loss) before income taxes	14,199		(5,628)		19,827		(352)	%
Income tax benefit (provision)	183		(116)		299		(258)	%
Net income (loss)	$	14,382	$	(5,744)	$	20,126	(350)	%

Revenue. Total revenue decreased by $18.4 million, or 14%, from $129.6 million in the three months ended September 30, 2023, to $111.2 million in the three months ended September 30, 2024. The decrease in revenue was driven by our Insurance segment as a result of higher reinsurance ceding and a reduction in policies in force. Prior year Insurance revenue increased as a result of the cancellation of the Vesttoo-related reinsurance coverage which decreased the impact of ceding. This change offset organic growth in the Insurance segment, including a 25% increase in premium per policy.

Cost of revenue. Cost of revenue decreased by $5.9 million, or 11%, from $53.0 million in the three months ended September 30, 2023, to $47.1 million in the three months ended September 30, 2024. The decrease was primarily the result of higher reinsurance ceding in the Insurance Segment. As a percentage of revenue, cost of revenue represented 42% of revenue in the three months ended September 30, 2024, compared with 41% in the three months ended September 30, 2023.

Selling and marketing. Selling and marketing expenses decreased by $12.9 million, or 32%, from $40.1 million in the three months ended September 30, 2023, to $27.2 million in the three months ended September 30, 2024. The decrease is primarily related to a decrease in the Insurance segment’s variable policy acquisition and marketing expenses due to decrease in commission rates, the elimination of expenses in the current year due to the sale of the EIG business in the first quarter as described in Note 15 of the unaudited Notes to Condensed Consolidated Financial Statements, and a decrease in Vertical Software segment costs consistent with the decrease in revenue in that segment. As a percentage of revenue, selling and marketing expenses represented 24% of revenue in the three months ended September 30, 2024 compared with 31% in the three months ended September 30, 2023.

General and administrative. General and administrative expenses decreased by $3.8 million, or 13%, from $28.7 million in three months ended September 30, 2023, to $24.9 million in the three months ended September 30, 2024, primarily due to decreases in Insurance segment expenses, including a $1.5 million decrease in professional fees and a one-time $1.2 million guarantee assessment to the TDI that occurred in 2023.

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Provision for (recovery of) doubtful accounts. In the second quarter of 2023, we charged to provision for doubtful accounts approximately $48.2 million of reinsurance balance due from a reinsurer as described in Note 10 of the unaudited Notes to Condensed Consolidated Financial Statements. In the third quarter of 2023, we reduced the provision for doubtful accounts related to Vesttoo by $7.0 million after experiencing improvement in loss reserves. In the three months ended September 30, 2024 we continued experiencing improvement in loss reserves and reduced the provision by $0.3 million.

Change in fair value of private warrant liability. The fair value of the private warrant liability changed less in the three months ended September 30, 2024, than in the three months ended September 30, 2023. Our common stock price drove the change and was relatively unchanged during the three months ended September 30, 2024, compared to a decrease in the three months ended September 30, 2023.

Change in fair value of derivatives. The fair value of the derivatives decreased in the three months ended September 30, 2024, compared to increasing in the three months ended September 30, 2023. The value is driven by various factors, including the fair value of the underlying debt and assumptions regarding timing of possible repurchase events. See Note 4 in the unaudited Notes to Condensed Consolidated Financial Statements.

Gain on extinguishment of debt. In connection with the repurchase of a portion of the 2026 Notes, we recognized a $22.5 million gain on extinguishment of debt during the three months ended September 30, 2024. There was no corresponding debt extinguishment during the three months ended September 30, 2023. See Note 7 in the notes to the unaudited condensed consolidated financial statements.

Investment income and realized gains, net of investment expenses. Investment income and realized gains, net of investment expenses, were $3.8 million and $2.5 million in the three months ended September 30, 2024 and 2023, respectively. Total investments balance was $197.8 million at September 30, 2024, and $115.4 million at September 30, 2023. A higher investment balance and well as reinvested securities at a higher interest rate were the primary reasons for the increased investment income.

Other income, net. Other income, net, increased by $0.8 million from $1.2 million in the three months ended September 30, 2023, to $2.0 million in the three months ended September 30, 2024. The increase is primarily due to $1.3 million of recoveries on reinsurance contracts in the three months ended September 30, 2024.

Segment Results

SEGMENT REVENUE

The following table summarizes revenue by segment for the three months ended September 30, 2024 and 2023.


	Three Months Ended September 30,
	2024		2023		$ Change		% Change
Vertical Software segment
Software and service subscriptions	$	18,582	$	17,307	$	1,275	7	%
Move-related transactions	8,311		12,488		(4,177)		(33)	%
Post-move transactions	4,359		4,533		(174)		(4)	%
Total Vertical Software segment revenue	31,252		34,328		(3,076)		(9)	%

Insurance segment
Insurance and warranty premiums, commissions and policy fees	79,948		95,228		(15,280)		(16)	%
Total Insurance segment revenue	79,948		95,228		(15,280)		(16)	%

Total revenue	$	111,200	$	129,556	$	(18,356)	(14)	%

For the three months ended September 30, 2024, Vertical Software segment revenue was $31.3 million or 28% of total revenue. For the three months ended September 30, 2023, Vertical Software segment revenue was $34.3 million or 26% of total revenue. The decrease in Vertical Software segment revenue was primarily driven in our moving business, which exited an unprofitable corporate relocations offering, redirecting focus to higher-margin services. This decline and was partially offset by price increase in our SaaS businesses, within software and service subscriptions.

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Insurance segment revenue was $79.9 million or 72% of total revenue for the three months ended September 30, 2024. Insurance segment revenue was $95.2 million or 74% of total revenue for the three months ended September 30, 2023. The decrease was mainly driven by a reduction in policies in force and a higher reinsurance ceding in the current year as a result of the Vesttoo-related reinsurance coverage which decreased the impact of ceding in the prior year. This change offset organic growth in the Insurance segment, including a 25% increase in Annualized Premium per Policy.

SEGMENT ADJUSTED EBITDA (LOSS)

Segment Adjusted EBITDA (Loss) is defined as revenue less the following expenses associated with each segment: cost of revenue, selling and marketing, product and technology, general and administrative expenses, and provision for doubtful accounts. Segment Adjusted EBITDA (Loss) also excludes non-cash items or items that management does not consider reflective of ongoing core operations. See Note 16, Segment Information, in the notes to the unaudited condensed consolidated financial statements included in Part I, Item 1, of this Quarterly Report for reconciliations to GAAP consolidated financial information for the periods presented.

The following table summarizes Segment Adjusted EBITDA (Loss) for the three months ended September 30, 2024 and 2023.


	Three Months Ended September 30,
	2024		2023		$ Change		% Change
Segment Adjusted EBITDA (Loss):
Vertical Software	$	5,138	$	3,179	$	1,959	62%
Insurance	24,829		19,038		5,791		30	%
Subtotal	29,967		22,217		7,750		35%
Corporate and other	(13,032)		(13,378)		346		(3)	%
Adjusted EBITDA (Loss)	$	16,935	$	8,839	$	8,096	92	%

Our Insurance segment had a Segment Adjusted EBITDA (Loss) of $24.8 million in the third quarter of 2024, representing 147% of Adjusted EBITDA (Loss) for the same period. The improvement over the same period last year was a result of lower non-catastrophic losses and our insurance profitability actions, including premium per policy increases of 25%, increasing deductibles, non-renewals of higher risk policies, and introducing coverage exclusions for select risks. These improvements were partially offset by the effects of hurricane Beryl. See Note 10 in the unaudited Notes to Condensed Consolidated Financial Statements for tabular presentation of premiums and net losses.

Vertical Software Segment Adjusted EBITDA (Loss) was $5.1 million in the third quarter of 2024, which improved compared to prior year due to pricing increases and strong cost control, including a reduction in workforce and stronger emphasis on our more profitable services in our moving businesses.

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Nine Months Ended September 30, 2024, compared to the Nine Months Ended September 30, 2023

Consolidated Results


	Nine Months Ended September 30,
	2024		2023		$ Change		% Change

	(dollar amounts in thousands)
Revenue	$	337,487	$	315,690	$	21,797	7	%
Operating expenses:
Cost of revenue	214,566		185,566		29,000		16	%
Selling and marketing	94,378		107,357		(12,979)		(12)	%
Product and technology	43,210		43,891		(681)		(2)	%
General and administrative	75,504		77,267		(1,763)		(2)	%
Provision for (recovery of) doubtful accounts	(520)		42,111		(42,631)		(101)	%
Impairment loss on intangible assets and goodwill	—		57,232		(57,232)		(100)	%
Total operating expenses	427,138		513,424		(86,286)		(17)	%
Operating loss	(89,651)		(197,734)		108,083		(55)	%
Other income (expense):
Interest expense	(31,758)		(21,230)		(10,528)		50	%

Change in fair value of private warrant liability	1,076		620		456		74	%
Change in fair value of derivatives	(7,772)		(2,440)		(5,332)		219	%
Gain on extinguishment of debt	27,436		81,354		(53,918)		(66)	%
Investment income and realized gains, net of investment expenses	10,957		4,492		6,465		144	%
Other income, net	27,092		3,525		23,567		669	%
Total other income	27,031		66,321		(39,290)		(59)	%
Loss before income taxes	(62,620)		(131,413)		68,793		(52)	%
Income tax provision	(683)		(34)		(649)		1,909	%
Net loss	$	(63,303)	$	(131,447)	$	68,144	(52)	%

Revenue. The overall 7% increase in year-to-date revenue compared to the same period last year was primarily driven by the 13%, or $27.8 million, increase in revenue in our Insurance segment as a result of an increase in average premium per policy and lower reinsurance ceding partially offset by a reduction in policies in force.

Cost of revenue. The 16% increase in year-to-date cost of revenue was primarily the result of more severe weather in the current period. These were partially offset by the decline of our corporate relocation business. As a percentage of revenue, cost of revenue represented 64% of revenue in the nine months ended September 30, 2024, compared with 59% in the same period of 2023.

Selling and marketing. The 12% decrease in year-to-date selling and marketing expenses compared to prior year is due to a decrease in Vertical Software segment costs consistent with the decrease in revenue in that segment and a decrease in costs in the Insurance segment related to the sale of the EIG business as described in Note 15 of the unaudited Notes to Condensed Consolidated Financial Statements. As a percentage of revenue, selling and marketing expenses represented 28% of revenue in the current year-to-date period compared to 34% of revenue in the same period last year.

Provision for (recovery of) doubtful accounts. For the nine months ended September 30, 2023, we charged to provision for doubtful accounts approximately $41.2 million of reinsurance balance due from a reinsurer as described in Note 10 of the unaudited Notes to Condensed Consolidated Financial Statements. During 2024, we experienced improvement in loss reserves related to Vesttoo of $1.4 million. We had no significant charges to the provision for doubtful accounts during 2024.

Impairment loss on intangible assets and goodwill. In the nine months ended September 30, 2023, we recorded a goodwill impairment charge of $55.2 million in our Insurance segment and a $2.0 million impairment charge on intangible assets in our Vertical Software segment. These impairments followed a sustained decrease in stock price, increased costs due to

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inflationary pressures, hardening of the reinsurance markets, volatile weather, and a deterioration of the macroeconomic environment in the housing and real estate and insurance industries. There were no impairment losses on intangible assets and goodwill in the nine months ended September 30, 2024.

Interest expense. Year-to-date interest expense, increased by $10.5 million, or 50%, from $21.2 million in the same period in 2023. The increase is mainly due to interest at a higher weighted average rate on a higher aggregate debt balance after issuance of the 2028 Notes in April 2023. The following table details the components of interest expense, on the Condensed Consolidated Statements of Operations and Comprehensive Income (Loss):


	Nine Months Ended September 30,
	2024		2023
Contractual interest expense	$	18,096	$	12,195
Amortization of debt issuance costs and discount	14,187		8,756
Capitalized Interest	(357)		—
Other	(168)		279
Total interest expense	$	31,758	$	21,230

Change in fair value of derivatives. The fair value of the derivatives changed more in the nine months ended September 30, 2024, than in the three months ended September 30, 2023, as the current year includes a full nine months of change whereas the prior year includes only the period of time after the 2028 Notes were issued in April 2023. The value is driven by various factors, including the fair value of the underlying debt and assumptions regarding timing of possible repurchase events. See Note 4 in the unaudited Notes to Condensed Consolidated Financial Statements.

Gain on extinguishment of debt. In connection with the issuance of the 2028 Notes and partial repurchase of the 2026 Notes, we recognized an $81.4 million gain on extinguishment of debt during the nine months ended September 30, 2023. For the nine months ended September 30, 2024, we recognized an $27.4 million gain on extinguishment of debt related to the partial repurchases of the 2026 Notes. See Note 7 in the unaudited Notes to Condensed Consolidated Financial Statements.

Investment income and realized gains, net of investment expenses. Investment income and realized gains, net of investment expenses, were $11.0 million and $4.5 million in the nine months ended September 30, 2024 and 2023, respectively. Total investments balance was $197.8 million at September 30, 2024, and $115.4 million at September 30, 2023. A higher investment balance was the primary reason for the increased investment income.

Other income, net. Other income, net, increased by $23.6 million from $3.5 million in the nine months ended September 30, 2023, to $27.1 million in the nine months ended September 30, 2024. The increase is due to recoveries of losses on reinsurance contract of $14.8 million and gain on settlement of contingent consideration of $14.9 million. These are offset by loss on sale of EIG business of $5.3 million. See Note 12 in the unaudited Notes to Condensed Consolidated Financial Statements for detail of other income, net, for each period presented.

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Segment Results

SEGMENT REVENUE

The following table summarizes revenue by segment for the nine months ended September 30, 2024 and 2023.


	Nine Months Ended September 30,
	2024		2023		$ Change		% Change
Vertical Software segment
Software and service subscriptions	$	53,771	$	51,640	$	2,131	4	%
Move-related transactions	24,289		32,503		(8,214)		(25)	%
Post-move transactions	13,280		13,247		33		—	%
Total Vertical Software segment revenue	91,340		97,390		(6,050)		(6)	%

Insurance segment
Insurance and warranty premiums, commissions and policy fees	246,147		218,300		27,847		13	%
Total Insurance segment revenue	246,147		218,300		27,847		13	%

Total revenue	$	337,487	$	315,690	$	21,797	7	%

For the nine months ended September 30, 2024, Vertical Software segment revenue was $91.3 million or 27% of total revenue. For the nine months ended September 30, 2023, Vertical Software segment revenue was $97.4 million or 31% of total revenue. The decrease in Vertical Software segment revenue was primarily driven by the strategic shift to more profitable moving services and the shutdown of our corporate relocation business, within move-related transaction, and was partially offset by price increase in our SaaS businesses, within software and service subscriptions.

Insurance segment revenue was $246.1 million or 73% of total revenue for the nine months ended September 30, 2024. Insurance segment revenue was $218.3 million or 69% of total revenue for the nine months ended September 30, 2023. The increase is mainly driven by lower reinsurance ceding and as a 25% increase in Annualized Premium per Policy. These were partially offset by a reduction in policies in force.

SEGMENT ADJUSTED EBITDA (LOSS)

The following table summarizes Segment Adjusted EBITDA (Loss) for the nine months ended September 30, 2024 and 2023.


	Nine Months Ended September 30,
	2024		2023		$ Change		% Change
Segment Adjusted EBITDA (Loss):
Vertical Software	$	11,039	$	4,599	$	6,440	140%
Insurance	(5,376)		(19,328)		13,952		(72)	%
Subtotal	5,663		(14,729)		20,392		(138)%
Corporate and other	(40,289)		(41,448)		1,159		(3)	%
Adjusted EBITDA (Loss)	$	(34,626)	$	(56,177)	$	21,551	(38)	%

Our Insurance segment had a Segment Adjusted EBITDA (Loss) of $(5.4) million in the nine months ended September 30, 2024, compared to $(19.3) million in the same period last year. The improvement over the same period last year was a

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result of lower non-catastrophic losses and our insurance profitability actions, including premium per policy increases of 25%, increasing deductibles, non-renewal of higher risk policies, and introducing coverage exclusions for select risks. These improvements were partially offset by the effects of severe weather events. See Note 10 in the unaudited Notes to Condensed Consolidated Financial Statements for tabular presentation of premiums and net losses.

Vertical Software Segment Adjusted EBITDA (Loss) was $11.0 million in the nine months ended September 30, 2024, which improved compared to prior year due to pricing increases and strong cost control, including a reduction in workforce and stronger emphasis on our more profitable services in our moving businesses.

Corporate expenses were $40.3 million in the current year-to-date period, a $1.2 million decrease from the same period in the prior year due to successful cost reduction efforts across the company. Corporate expenses decreased to 12% of total revenue for the nine months ended September 30, 2024, from 13% in the same period in the prior year.

Non-GAAP Financial Measures

This Quarterly Report includes non-GAAP financial measures, such as Adjusted EBITDA (Loss) and Adjusted EBITDA (Loss) as a percent of revenue.

We define Adjusted EBITDA (Loss) as net income (loss) adjusted for interest expense; income taxes; depreciation and amortization; gain or loss on extinguishment of debt; other expense (income), net; impairments of intangible assets and goodwill; impairments of property, equipment, and software; stock-based compensation expense; mark-to-market gains or losses recognized on changes in the value of contingent consideration arrangements, earnouts, warrants, and derivatives; restructuring costs; acquisition and other transaction costs; and non-cash bonus expense. Adjusted EBITDA (Loss) as a percent of revenue is defined as Adjusted EBITDA (Loss) divided by total revenue.

Our management uses these non-GAAP financial measures as supplemental measures of our operating and financial performance, for internal budgeting and forecasting purposes, to evaluate financial and strategic planning matters, and to establish certain performance goals for incentive programs. We believe that the use of these non-GAAP financial measures provides investors with useful information to evaluate our operating and financial performance and trends and in comparing our financial results with competitors, other similar companies and companies across different industries, many of which present similar non-GAAP financial measures to investors. However, our definitions and methodology in calculating these non-GAAP measures may not be comparable to those used by other companies. In addition, we may modify the presentation of these non-GAAP financial measures in the future, and any such modification may be material.

You should not consider these non-GAAP financial measures in isolation, as a substitute to or superior to financial performance measures determined in accordance with GAAP. The principal limitation of these non-GAAP financial measures is that they exclude specified income and expenses, some of which may be significant or material, that are required by GAAP to be recorded in our consolidated financial statements. We may also incur future income or expenses similar to those excluded from these non-GAAP financial measures, and the presentation of these measures should not be construed as an inference that future results will be unaffected by unusual or non-recurring items. In addition, these non-GAAP financial measures reflect the exercise of management judgment about which income and expense are included or excluded in determining these non-GAAP financial measures.

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The following table reconciles Net income (loss) to Adjusted EBITDA (Loss) for the three and nine months ended September 30, 2024 and 2023 (dollar amounts in thousands).


	Three Months Ended September 30,						Nine Months Ended September 30,
	2024			2023			2024			2023
Net income (loss)	$	14,382		$	(5,744)		$	(63,303)		$	(131,447)
Interest expense	10,645			10,267			31,758			21,230
Income tax provision (benefit)	(183)			116			683			34
Depreciation and amortization	6,049			6,272			18,568			18,501
Mark-to-market losses (gains)	1,140			(1,557)			6,538			(1,777)
Gain on extinguishment of debt	(22,545)			—			(27,436)			(81,354)
Impairment loss on intangible assets and goodwill	—			—			—			57,232
Impairment loss on property, equipment, and software	—			—			—			254
Stock-based compensation expense	6,735			6,979			19,208			20,277
Loss (gain) on reinsurance contract (1)	(285)			(7,043)			(1,391)			41,201
Other income, net (2)	(773)			(1,185)			(22,979)			(3,525)
Restructuring costs (3)	1,668			712			3,460			2,789
Acquisition and other transaction costs	102			22			268			408

Adjusted EBITDA (Loss)	$	16,935		$	8,839		$	(34,626)		$	(56,177)
Adjusted EBITDA (Loss) as a percentage of revenue	15		%	7		%	(10)		%	(18)		%

______________________________________

(1)See Note 10 in the notes to unaudited condensed consolidated financial statements.

(2)Difference from Other Income, net in Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) is primarily due to a portion of the income resulting from the Aon business collaboration agreement, disclosed in Note 10, that is not a non-GAAP adjustment.

(3)Primarily consists of costs related to forming a reciprocal exchange and professional fees related to share contributions to HOA (see Note 8)

Adjusted EBITDA (Loss) for the three months ended September 30, 2024, was $16.9 million, a $8.1 million improvement from Adjusted EBITDA (Loss) of $8.8 million for the same period in 2023. The improvement in Adjusted EBITDA (Loss) in 2024 is primarily driven by insurance profitability actions, including price increases implemented over the last year, as well as cost reductions across the business. We are seeing the benefit of prior year investments in sales and marketing and investments in establishing and maintaining the requirements of the Sarbanes-Oxley Act (“SOX”) and other internal controls across IT and accounting organizations. These improvements were partially offset by the effects of severe weather events, lower ceding, and the decline of the corporate relocation business in our Vertical Software segment.

Adjusted EBITDA (Loss) for the nine months ended September 30, 2024, was $(34.6) million, a $21.6 million improvement from Adjusted EBITDA (Loss) of $(56.2) million for the same period in 2023. The improvement in Adjusted EBITDA (Loss) in 2024 is primarily driven by insurance profitability actions, including price increases implemented over the last year, as well as cost reductions across the business. These improvements were partially offset by the effects of severe weather events and the decline of the corporate relocation business in our Vertical Software segment.

Liquidity and Capital Resources

As of September 30, 2024, we had cash and cash equivalents of $206.7 million and restricted cash and cash equivalents of $10.0 million. Restricted cash and cash equivalents includes the following:

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	September 30, 2024		December 31, 2023
Held as collateral by captive reinsurer for benefit of HOA (1)	$	1,062	$	28,341
Pledged to state departments of insurance (2)	1,201		1,340
Held for payment of possible warranty claims (3)	6,687		7,273
Other	1,000		1,860
Restricted cash and cash equivalents	$	9,950	$	38,814

______________________________________

(1)Held by our captive reinsurance business as collateral for the benefit of Homeowners of America Insurance Company (“HOA”).

(2)Pledged to the Department of Insurance in certain states as a condition of our Certificate of Authority for the purpose of meeting obligations to policyholders and creditors.

(3)Required under regulatory guidelines in 22 states and 19 states as of September 30, 2024 and December 31, 2023, respectively.

We have incurred net losses since our inception and have an accumulated deficit at September 30, 2024, and December 31, 2023, totaling $785.4 million and $722.1 million, respectively.

As of September 30, 2024, and December 31, 2023, we had $507.3 million and $558.7 million, respectively, of aggregate principal amount outstanding in convertible notes, promissory notes, line of credit, term loan facility, and advance funding arrangement. In February 2024, we repurchased $8.0 million aggregate principal amount of our 2026 Notes. We paid $3.0 million, or 37.5% of par value, plus accrued interest. We recognized a $4.9 million gain on extinguishment of debt, calculated as the difference between the reacquisition price and the net carrying amount of the portion of the 2026 Notes that was extinguished. In September 2024, we repurchased $43.2 million aggregate principal amount of our 2026 Notes. We paid $20.2 million, or an average of 47% of par value, plus accrued interest. We recognized a $22.5 million gain on extinguishment of debt, calculated as the difference between the reacquisition price and the net carrying amount of the portion of the 2026 Notes that was extinguished.

Based on our current operating and growth plan, management believes cash and cash equivalents at September 30, 2024, are sufficient to finance our operations, planned capital expenditures, working capital requirements, and debt service obligations for at least the next 12 months. As our operations evolve and we continue our growth strategy, including through acquisitions, we may elect or need to obtain alternative sources of capital, and we may finance additional liquidity needs in the future through one or more equity or debt financings. We may not be able to obtain equity or additional debt financing in the future when needed or, if available, the terms may not be satisfactory to us or could be dilutive to our stockholders.

Porch Group, Inc. is a holding company that transacts the majority of its business through operating subsidiaries, including insurance subsidiaries. Consequently, our ability to pay dividends and expenses is largely dependent on dividends or other distributions from our subsidiaries. Our insurance company subsidiaries are highly regulated and are restricted by statute as to the amount of dividends they may pay without the prior approval of their respective regulatory authorities. As of September 30, 2024, our insurance carrier, HOA, held cash and cash equivalents of $150.5 million and investments of $166.0 million.

We recently completed a contribution of a total of 18.3 million newly issued shares of our common stock to HOA. The contribution was completed in two transactions: 13.8 million shares on July 31, 2024, and 4.5 million shares on June 26, 2024. This contribution supports the planned transition of Porch’s insurance underwriting business to a reciprocal exchange and helps to bolster HOA’s balance sheet strength and rating after Texas May weather impacted surplus. In addition, the contribution increases HOA’s long-term surplus position, which better positions HOA for any future third party surplus note capital raise, and is expected to support premium growth in 2025 and beyond. Should Porch’s share price increase going forward, this would grow HOA’s surplus, thereby supporting higher premium levels. While the shares contributed to HOA have been issued and are outstanding, as provided under Delaware law, these shares will neither be entitled to vote nor be counted for quorom purposes so long as HOA (or any successor transferee) holds the shares and is a direct or indirect subsidiary of Porch or is otherwise controlled, directly or indirectly, by Porch. For accounting purposes, the shares contributed to HOA are considered treasury stock because HOA is a subsidiary that is included in our consolidated financial results. While this increases HOA’s surplus, there is no impact to the condensed consolidated financial statements.

Insurance companies in the United States are also required by state law to maintain a minimum level of policyholder’s surplus. Insurance regulators in the states in which we operate have a risk-based capital standard designed to identify property and casualty insurers, or reinsurers, that may be inadequately capitalized based on inherent risks of the insurer’s

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assets and liabilities and its mix of net written premium. Insurers falling below a calculated threshold may be subject to varying degrees of regulatory action. See Note 10 in the unaudited Notes to Condensed Consolidated Financial Statements for a description of our reinsurance programs.

We may, at any time and from time to time, seek to retire or purchase our outstanding debt or equity through cash purchases and/or exchanges for equity or debt, in open-market purchases, privately negotiated transactions or otherwise. Such repurchases or exchanges, if any, will be upon such terms and at such prices as we may determine, and will depend on prevailing market conditions, liquidity requirements, contractual restrictions and other factors. The amounts involved may be material.

The following table provides a summary of cash flow data for the nine months ended September 30, 2024 and 2023:


	Nine Months Ended September 30,
	2024		2023		$ Change		% Change
Net cash provided by (used in) operating activities	$	(5,080)	$	74,898	$	(79,978)	(107)	%
Net cash used in investing activities	(52,209)		(34,203)		(18,006)		53	%
Net cash provided by (used in) financing activities	(23,265)		92,414		(115,679)		(125)	%
Change in cash, cash equivalents and restricted cash	$	(80,554)	$	133,109	$	(213,663)	(161)	%

Operating Cash Flows

Net cash provided by (used in) operating activities was $(5.1) million for the nine months ended September 30, 2024. Net cash used in operating activities includes cash outflows to cover losses from severe weather during the year and timing of working capital disbursements. These outflows of cash were partially offset by positive cash flow from the non-recurring cash receipt of $25 million related to the Aon agreement (see Note 10 in the notes to the unaudited condensed consolidated financial statements).

Net cash provided by (used in) operating activities was $74.9 million for the nine months ended September 30, 2023. Net cash provided by (used in) operating activities consists of net loss of $131.4 million, adjusted for non-cash items and the effect of changes in working capital. Non-cash adjustments include impairment loss on goodwill and intangible assets of $57.2 million, stock-based compensation expense of $20.3 million, depreciation and amortization of $18.5 million, non-cash interest expense of $20.2 million, loss (gain) on remeasurement of contingent consideration of $(3.6) million, and loss (gain) on remeasurement of private warrant liability of $(0.6) million. Net changes in working capital were net proceeds of cash of $130.1 million, primarily due to increases in deferred revenue, losses and loss adjustment expense reserves and other insurance liabilities, offset by higher reinsurance balance due.

Investing Cash Flows

Net cash used in investing activities was $52.2 million for the nine months ended September 30, 2024. Net cash used in investing activities is primarily related to proceeds from sale of EIG of $10.9 million and maturities and sales of investments of $44.0 million offset by purchases of investments of $98.1 million and investments in developing internal-use software of $8.6 million.

Net cash used in investing activities was $34.2 million for the nine months ended September 30, 2023. Net cash used in investing activities is primarily related to acquisitions, net of cash acquired of $2.0 million, purchases of investments of $59.9 million, investments in developing internal-use software of $6.9 million, and purchases of property and equipment of $0.8 million. This was offset by the cash inflows related to maturities and sales of investments of $35.3 million.

Financing Cash Flows

Net cash provided by (used in) financing activities was $(23.3) million for the nine months ended September 30, 2024. Net cash provided by (used in) financing activities is primarily related to the repurchase of the 2026 Notes of $23.2 million.

Net cash provided by (used in) financing activities was $92.4 million for the nine months ended September 30, 2023. Net cash provided by financing activities is primarily related to proceeds from issuance of the 2028 Notes of $112.1 million offset by $5.6 million of stock repurchases.

Critical Accounting Estimates

Our critical accounting policies, including the assumptions and judgements underlying them, are disclosed in the 2023 Annual Report, including those policies as discussed in Note 1 to the Notes to Consolidated Financial Statements include in

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the 2023 Annual Report. There have been no material changes to these policies during the nine months ended September 30, 2024.

Off-Balance Sheet Arrangements

Since the date of incorporation, we have not engaged in any off-balance sheet arrangements, as defined in the rules and regulations of the Securities and Exchange Commission (the “SEC”).

Item 3. Quantitative and Qualitative Disclosures About Market Risk

We are exposed to a variety of market and other risks, including the effects of changes in interest rates, and inflation, as well as risks to the availability of funding sources, hazard events, and specific asset risks.

Interest Rate Risk

The market risk inherent in our financial instruments and financial position represents the potential loss arising from adverse changes in interest rates. As of September 30, 2024, and December 31, 2023, we have interest-bearing debt of $507.3 million and $558.7 million, respectively. Our 0.75% convertible senior notes due in September 2026 (the “2026 Notes”) have a principal balance of $173.8 million as of September 30, 2024, a fixed coupon rate of 0.75%, and an effective interest rate of 1.3%. Our 6.75% senior secured convertible notes due in October 2028 (the “2028 Notes”) have a principal balance of $333.3 million as of September 30, 2024, a fixed coupon rate of 6.75%, and an effective interest rate of 17.9%. Interest expense includes both contractual interest expense and amortization of debt issuance costs and discount. The following table details the interest expense recognized for both the 2026 and 2028 Notes:


	Three Months Ended September 30,		Nine Months Ended September 30,
	2024	2023	2024	2023
Contractual interest expense for 2026 Notes	399	422	1,220	1,720
Contractual interest expense for 2028 Notes	5,625	5,625	16,875	10,063
Amortization of debt issuance costs and discount for 2026 Notes	295	299	882	1,215
Amortization of debt issuance costs and discount for 2028 Notes	4,711	3,914	13,295	6,713
	11,030	10,260	32,272	19,711

Because the coupon rates are fixed, interest expense on the 2026 Notes and the 2028 Notes will not change if market interest rates increase. Other debt as of September 30, 2024, totaled $0.2 million and is variable-rate. A 1% increase in interest rates in our variable rate indebtedness would result in a nominal change in annual interest expense.

As of September 30, 2024, our insurance segment has a $197.8 million portfolio of fixed income securities and an unrealized gain (loss) of $(0.9) million, as described in Note 3 in the notes to the unaudited condensed consolidated financial statements included in Part I, Item 1, of this Quarterly Report. In a rising interest rate environment, the portfolio would result in unrealized losses.

As of September 30, 2024, accounts receivable and reinsurance balances due were $21.3 million and $103.4 million, respectively, were not interest-bearing assets, and are generally collected in less than 180 days. As such, we do not consider these assets to have material interest rate risk.

Inflation Risk

We believe our operations have been negatively affected by inflation and the change in the interest rate environment. General economic factors beyond our control and changes in the global economic environment, specifically fluctuations in inflation, including access to credit under favorable terms, could result in lower revenues, higher costs, and decreased margins and earnings in the foreseeable future. While we take action wherever possible to reduce the impact of the effects of inflation, in the case of sustained inflation across several of the markets in which we operate, it could become increasingly difficult to effectively mitigate the increases to costs. In addition, the effects of inflation on consumers’ budgets could result in the reduction of consumer spending habits, specifically in the move and post-move markets. If unable to take actions to effectively mitigate the effect of the resulting higher costs, our profitability and financial position could be materially and adversely impacted.

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Foreign Currency Risk

There was no material foreign currency risk for the nine months ended September 30, 2024. Our activities to date have been conducted primarily in the United States.

Other Risks

We are exposed to a variety of market and other risks, including risks to the availability of funding sources, reinsurance providers, weather and other catastrophic hazard events, and specific asset risks.

Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Under the supervision and with the participation of management, including the Chief Executive Officer and Chief Financial Officer, we evaluated the effectiveness of disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)). Based on this evaluation, the Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures to ensure that information required to be disclosed in reports we file or submit under the Exchange Act is (i) recorded, processed, summarized, evaluated and reported, as applicable, within the time periods specified in the SEC’s rules and forms and (ii) accumulated and communicated to management, including the Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosures were effective as of September 30, 2024.

Changes in Internal Control over Financial Reporting

There were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the most recent fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Limitations on Effectiveness of Controls and Procedures

Our disclosure controls and procedures are designed to provide reasonable assurance of achieving their objectives. Our management recognizes that any control system, no matter how well designed and operated, is based upon certain judgments and assumptions and cannot provide absolute assurance that its objectives will be met.

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PART II — OTHER INFORMATION

Item 1. Legal Proceedings

See Note 14, Commitments and Contingencies, in the notes to the unaudited condensed consolidated financial statements included in Part I, Item 1, of this Quarterly Report, which is incorporated by reference into this Part II, Item 1, for a description of certain litigation and legal proceedings.

In addition, in the ordinary course of business, we and our subsidiaries are (or may become) parties to litigation involving property, personal injury, contract, intellectual property and other claims, stockholder derivative actions, class action lawsuits and other matters. The amounts that may be recovered in such matters may be subject to insurance coverage. Although the results of legal proceedings and claims cannot be predicted with certainty, neither we nor any of our subsidiaries are currently a party to any legal proceedings the outcome of which, we believe, if determined adversely to us, would individually or in the aggregate have a material adverse effect on the business, financial condition or results of operations.

Item 1A. Risk Factors

Except as set forth below, as of the date of this Quarterly Report on Form 10-Q, there have been no material changes from the risk factors disclosed in Part 1, Item 1A, of the Annual Report on Form 10-K for the year ended December 31, 2023, as filed with the SEC on March 15, 2024.

Regulatory factors could impact the value at which Homeowners of America Insurance Company (“HOA”) carries contributed shares on its statutory financial statements, negatively impact HOA regulatory surplus, and require us to take additional steps to enable HOA to adhere to regulatory requirements and maintain its financial stability rating.

As a Texas domestic property and casualty insurer, HOA is subject to various regulatory requirements, including minimum surplus as regards to policyholders and requirements relating to the credit quality, liquidity and diversification of investments. The amount of surplus and investments maintained by HOA also impacts its financial stability rating. Pursuant to the contribution transactions described in Note 8 of the unaudited Notes to Condensed Consolidated Financial Statements, a total of 18.3 million shares of common stock were contributed to HOA primarily to support its compliance with requirements under Texas law relating to surplus and to maintain its financial stability rating. The value at which the contributed shares are carried on the statutory financial statements of HOA is subject to ongoing regulatory risks, including the following:

•Valuation of the contributed shares for purposes of HOA statutory financial statements remains subject to continuing oversight by the Texas Department of Insurance (“TDI”), which may in the future require that the shares be recorded at a more steeply discounted value than TDI initially approved depending upon our results of operation and other future events, including excess losses incurred by the HOA insurance business due to severe weather events.

•Other restrictions under Texas law on the total amount HOA may invest in an affiliate such as Porch Group, Inc., which could limit the portion of the contributed shares’ value that can be included as admitted assets on its statutory financial statements.

These and other regulatory factors beyond our control or that we have not anticipated could negatively impact the value at which the contributed shares are recorded on the selling stockholder’s statutory financial statements in future filings with TDI, which could negatively impact the selling stockholder’s surplus position and its Demotech, Inc. financial stability rating. In such event, our strategy to bolster the selling stockholder’s surplus through the contribution of shares may prove ineffective, and we may need to contribute cash or other admitted assets or take other steps to enable the selling stockholder to adhere to Texas regulatory requirements, including as to surplus, and to maintain its financial stability rating. Our ability to effectively maintain the selling stockholder’s surplus position due to these factors will be subject to numerous risks, such as whether we have sufficient cash or other assets that would count as admitted assets of the selling stockholder under Texas insurance law available for additional contributions to the selling stockholder or the availability of additional debt or equity financing in the event that we do not. The availability of additional debt or equity financing is subject to numerous risks, including the trading price of our common stock at such time, other market conditions, and restrictions under the indentures governing our outstanding convertible senior notes on the incurrence of additional indebtedness.

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A sustained decline in the price of our common stock would negatively impact HOA regulatory surplus, which may require us to contribute additional funds or shares to enable HOA to adhere to regulatory requirements and maintain its financial stability rating.

The shares of our common stock held by HOA represent a significant portion of its surplus as regards to policyholders. The value at which HOA carries these shares for regulatory financial reporting purposes will fluctuate over time with changes in the trading price of our common stock. A decline in the trading price of our common stock (whether sustained or temporary but at quarter end) would negatively impact the amount of surplus that HOA reports on its statutory financial statements. It is possible that this could require us to contribute additional funds to enable HOA to adhere to regulatory requirements relating to surplus and to maintain its financial stability rating. In such case, if we do not have sufficient cash resources on hand to fund needed contributions, we may need to raise additional capital through equity or debt financings or contribute additional shares of our common stock instead. Additional equity financings could result in significant additional dilution to existing stockholders, and we face significant restrictions on our ability to obtain additional debt financing due to the restrictive covenants under the indentures governing our outstanding convertible senior notes. As a result of these and other factors, additional capital may not be available on terms that are acceptable, if at all, which, if acceptable to TDI, could require us to contribute additional shares of our common stock to HOA to enable it to remain in compliance with regulatory requirements and maintain its financial stability rating, which could be delayed if such additional contribution were subject to shareholder approval under applicable Nasdaq listing rules. The contribution of additional shares of common stock to HOA and the possibility that HOA may sell such additional shares could cause the price of our common stock to decline and make it more difficult for us to raise funds through the sale of equity.

Future sales of our common stock by HOA could cause our stock price to decline and be dilutive.

Although HOA holds the shares of common stock described in this Quarterly Report on Form 10-Q primarily to strengthen its surplus position and maintain its financial stability rating, HOA may sell all or a portion of the shares from time to time in the future as it may deem necessary or appropriate to support the needs of its business, including, for example, to generate additional cash to pay claims and expenses, to improve liquidity and asset diversification, to otherwise meet applicable regulatory requirements and maintain its financial stability rating, or to finance the acquisition of new business. In addition, HOA could be forced to sell shares if insurance regulatory authorities disallow the shares to be recorded as admitted assets on its statutory financial statements or require the shares to be recorded at a greater discount than initially approved by TDI. Additionally, if HOA is placed under receivership by TDI, the receiver may sell shares in connection with the liquidation or rehabilitation of HOA. The timing and amount of any such sales, and the offering price and proceeds thereof, cannot be predicted as of the date of this prospectus. Market conditions, the method of distribution and other factors could make it difficult for the selling shareholder to sell shares when necessary to meet underlying needs or objectives. The sale of shares of our common stock by HOA in the public market, or the perception by the market that those sales could occur, may cause the market price of our common stock to decline. Such sales, or the possibility that such sales may occur, also could make it more difficult for us to raise funds through the sale of equity in the future. Once shares are sold by HOA to unrelated parties, they will no longer be treated as treasury shares for financial reporting purposes, may be dilutive to earnings per share, will be entitled to vote and will count for quorum purposes.

Item 2. Unregistered Sales of Equity Securities, Use of Proceeds, and Issuer Purchases of Equity Securities

None, other than as reported in the Company’s Form 8-K filed with the SEC on August 6, 2024.

Item 3. Defaults Upon Senior Securities

None.

Item 4. Mine Safety Disclosures

Not applicable.

Table of Contents

Item 5. Other Information

During the three months ended September 30, 2024, no director or officer (as defined in Rule 16a-1(f) of the Securities Exchange Act of 1934) adopted, terminated or modified a Rule 10b5-1 trading arrangement or a non-Rule 10b5-1 trading arrangement, as each term is defined in Item 408(a) of Regulation S-K.

Table of Contents

Item 6. Exhibits

The following exhibits are filed as part of, or incorporated by reference into, this Quarterly Report on Form 10-Q.


Exhibit No.			Description

3.1			Third Amended and Restated Certificate of Incorporation of Porch Group, Inc., as filed with the Secretary of State of the State of Delaware on June 9, 2022 (incorporated by reference to Exhibit 3.1 of the Company's Form 8-K (File No. 001-39142), filed with the SEC on June 10, 2022).
3.2			Amended and Restated By-Laws of the Company, dated December 23, 2020 (incorporated by reference to Exhibit 3.2 of the Company’s Form 8-K (File No. 001-39142), filed with the SEC on December 29, 2020).
31.1*			Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2*			Certification of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1**			Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
32.2**			Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INS*			XBRL Instance Document – the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document

101.SCH*			XBRL Taxonomy Extension Schema Document

101.CAL*			XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF*			XBRL Taxonomy Extension Definition Linkbase Document

101.LAB*			XBRL Taxonomy Extension Label Linkbase Document

101.PRE*			XBRL Taxonomy Extension Presentation Linkbase Document

104*			Cover Page Interactive Data File (formatted in Inline XBRL and contained in Exhibit 101)

______________________________________

*Filed herewith.

**These certifications are furnished to the SEC pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 and are deemed not filed for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall they be deemed incorporated by reference in any filing under the Securities Act of 1933, except as shall be expressly set forth by specific reference in such filing.

Table of Contents

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, duly authorized.


Date: November 7, 2024

	PORCH GROUP, INC.

	By:	/s/ Shawn Tabak
	Name:	Shawn Tabak
	Title:	Chief Financial Officer and Duly Authorized Officer
		(Principal Financial Officer)

Exhibit 31.1

CERTIFICATION OF CHIEF EXECUTIVE OFFICER

I, Matthew Ehrlichman, certify that:

1.I have reviewed this Annual Report on Form 10-K of Porch Group, Inc.;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b)Designed such internal controls over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

(b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.


Date: November 7, 2024

	By:	/s/ Matthew Ehrlichman
	Name:	Matthew Ehrlichman
	Title:	Chief Executive Officer
		(Principal Executive Officer)

Exhibit 31.2

CERTIFICATION OF CHIEF FINANCIAL OFFICER

I, Shawn Tabak, certify that:

1.I have reviewed this Annual Report on Form 10-K of Porch Group, Inc.;

(b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.


Date: November 7, 2024

	By:	/s/ Shawn Tabak
	Name:	Shawn Tabak
	Title:	Chief Financial Officer
		(Principal Financial Officer)

Exhibit 32.1

Certification of CEO Pursuant to 18 U.S.C. Section 1350,

As Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

In connection with the Quarterly Report of Porch Group, Inc. (the “Company”) on Form 10-K for the quarterly period ended September 30, 2024 (the “Report”), as filed with the Securities and Exchange Commission on the date hereof, I, the undersigned, certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, to the best of my knowledge, that:

(1)The Report fully complies with the requirements of Section 13(a) or Section 15(d) of the Securities Exchange Act of 1934; and

(2)The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.


Date: November 7, 2024


	By:	/s/ Matthew Ehrlichman
	Name:	Matthew Ehrlichman
	Title:	Chief Executive Officer
		(Principal Executive Officer)

Exhibit 32.2

Certification of CFO Pursuant to 18 U.S.C. Section 1350,

As Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

(1)The Report fully complies with the requirements of Section 13(a) or Section 15(d) of the Securities Exchange Act of 1934; and

(2)The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.


Date: November 7, 2024


	By:	/s/ Shawn Tabak
	Name:	Shawn Tabak
	Title:	Chief Financial Officer
		(Principal Financial Officer)

Cover - shares	9 Months Ended
Cover - shares	Sep. 30, 2024	Nov. 01, 2024
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2024
Document Transition Report	false
Entity File Number	001-39142
Entity Registrant Name	Porch Group, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	83-2587663
Entity Address, Address Line One	411 1st Avenue S.
Entity Address, Address Line Two	Suite 501
Entity Address, City or Town	Seattle
Entity Address, State or Province	WA
Entity Address, Postal Zip Code	98104
City Area Code	855
Local Phone Number	767-2400
Title of 12(b) Security	Common Stock, par value $0.0001 per share
Trading Symbol	PRCH
Security Exchange Name	NASDAQ
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	true
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		119,543,583
Entity Central Index Key	0001784535
Current Fiscal Year End Date	--12-31
Amendment Flag	false
Document Fiscal Year Focus	2024
Document Fiscal Period Focus	Q3

Condensed Consolidated Balance Sheets (Unaudited) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Current assets
Cash and cash equivalents	$ 206,728	$ 258,418
Accounts receivable, net	21,318	24,288
Short-term investments	31,843	35,588
Reinsurance balance due	103,429	83,582
Prepaid expenses and other current assets	17,027	13,214
Deferred policy acquisition costs	16,575	27,174
Restricted cash and cash equivalents	9,950	38,814
Total current assets	406,870	481,078
Property, equipment, and software, net	21,141	16,861
Goodwill	191,907	191,907
Long-term investments	165,935	103,588
Intangible assets, net	73,273	87,216
Other assets	8,138	18,743
Total assets	867,264	899,393
Current liabilities
Accounts payable	5,145	8,761
Accrued expenses and other current liabilities	46,946	59,396
Deferred revenue	251,777	248,683
Refundable customer deposits	13,126	17,980
Current debt	150	244
Losses and loss adjustment expense reserves	100,610	95,503
Other insurance liabilities, current	73,753	31,585
Total current liabilities	491,507	462,152
Long-term debt	398,882	435,495
Other liabilities	53,918	37,429
Total liabilities	944,307	935,076
Commitments and contingencies (Note 14)
Stockholders' deficit
Common stock, $0.0001 par value:	10	10
Additional paid-in capital	709,364	690,223
Accumulated other comprehensive loss	(1,058)	(3,860)
Accumulated deficit	(785,359)	(722,056)
Total stockholders' deficit	(77,043)	(35,683)
Total liabilities and stockholders' deficit	$ 867,264	$ 899,393

Condensed Consolidated Balance Sheets (Unaudited) (Parenthetical) - $ / shares

Sep. 30, 2024

Dec. 31, 2023

Common stock, par value (in usd per share)

$ 0.0001

Common stock, shares authorized (in shares)

400,000,000

Common stock, shares issued (in shares)

118,900,000

^[1]

97,100,000

Common stock, shares outstanding (in shares)

118,900,000

^[1]

97,100,000

Subsidiaries

Contributions to subsidiary (in shares)

18,300,000

[1]	Includes 18.3 million shares of common stock held by Homeowners of America Insurance Company as of September 30, 2024

Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) (Unaudited) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Income Statement [Abstract]
Revenue	$ 111,200	$ 129,556	$ 337,487	$ 315,690
Operating expenses:
Cost of revenue	47,076	52,961	214,566	185,566
Selling and marketing	27,233	40,135	94,378	107,357
Product and technology	14,559	14,446	43,210	43,891
General and administrative	24,875	28,659	75,504	77,267
Provision for (recovery of) doubtful accounts	(39)	(6,844)	(520)	42,111
Impairment loss on intangible assets and goodwill	0	0	0	57,232
Total operating expenses	113,704	129,357	427,138	513,424
Operating income (loss)	(2,504)	199	(89,651)	(197,734)
Other income (expense):
Interest expense	(10,645)	(10,267)	(31,758)	(21,230)
Change in fair value of private warrant liability	50	260	1,076	620
Change in fair value of derivatives	(1,048)	510	(7,772)	(2,440)
Gain on extinguishment of debt	22,545	0	27,436	81,354
Investment income and realized gains, net of investment expenses	3,787	2,485	10,957	4,492
Other income, net	2,014	1,185	27,092	3,525
Total other income (expense)	16,703	(5,827)	27,031	66,321
Income (loss) before income taxes	14,199	(5,628)	(62,620)	(131,413)
Income tax benefit (provision)	183	(116)	(683)	(34)
Net income (loss)	14,382	(5,744)	(63,303)	(131,447)
Other comprehensive income (loss):
Change in net unrealized loss, net of tax	3,840	(1,567)	2,802	(1,472)
Comprehensive income (loss)	$ 18,222	$ (7,311)	$ (60,501)	$ (132,919)
Net income (loss) per share - basic (in usd per share)	$ 0.14	$ (0.06)	$ (0.64)	$ (1.37)
Net income (loss) per share - diluted (in usd per share)	$ 0.12	$ (0.06)	$ (0.64)	$ (1.37)

Condensed Consolidated Statements of Stockholders' Equity (Deficit) (Unaudited) - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Deficit	Accumulated Other Comprehensive Loss
Beginning balance (in shares) at Dec. 31, 2022		98,206,000
Beginning balance at Dec. 31, 2022	$ 79,353	$ 10	$ 670,537	$ (585,023)	$ (6,171)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income (loss)	(131,447)			(131,447)
Other comprehensive income (loss), net of tax	(1,472)				(1,472)
Stock-based compensation (in shares)		2,295,000
Stock-based compensation	20,277		20,277
Exercise of stock options (in shares)		12,000
Exercise of stock options	10		10
Income tax withholdings (in shares)		(635,000)
Income tax withholdings	(991)		(991)
Repurchases of common stock (in shares)		(1,396,000)
Repurchases of common stock	(3,101)			(3,101)
Proceeds from sale of common stock	191		191
Ending balance (in shares) at Sep. 30, 2023		98,482,000
Ending balance at Sep. 30, 2023	(37,180)	$ 10	690,024	(719,571)	(7,643)
Beginning balance (in shares) at Jun. 30, 2023		98,169,000
Beginning balance at Jun. 30, 2023	(36,742)	$ 10	683,151	(713,827)	(6,076)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income (loss)	(5,744)			(5,744)
Other comprehensive income (loss), net of tax	(1,567)				(1,567)
Stock-based compensation (in shares)		372,000
Stock-based compensation	6,979		6,979
Exercise of stock options (in shares)		7,000
Exercise of stock options	2		2
Income tax withholdings (in shares)		(66,000)
Income tax withholdings	(108)		(108)
Ending balance (in shares) at Sep. 30, 2023		98,482,000
Ending balance at Sep. 30, 2023	(37,180)	$ 10	690,024	(719,571)	(7,643)
Beginning balance (in shares) at Dec. 31, 2023		97,061,000
Beginning balance at Dec. 31, 2023	(35,683)	$ 10	690,223	(722,056)	(3,860)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income (loss)	(63,303)			(63,303)
Other comprehensive income (loss), net of tax	2,802				2,802
Stock-based compensation (in shares)		3,523,000
Stock-based compensation	19,208		19,208
Exercise of stock options (in shares)		328,000
Exercise of stock options	1,027		1,027
Income tax withholdings (in shares)		(340,000)
Income tax withholdings	(1,094)		(1,094)
Ending balance (in shares) at Sep. 30, 2024		100,572,000
Ending balance at Sep. 30, 2024	(77,043)	$ 10	709,364	(785,359)	(1,058)
Beginning balance (in shares) at Jun. 30, 2024		100,025,000
Beginning balance at Jun. 30, 2024	(101,909)	$ 10	702,720	(799,741)	(4,898)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income (loss)	14,382			14,382
Other comprehensive income (loss), net of tax	3,840				3,840
Stock-based compensation (in shares)		598,000
Stock-based compensation	6,735		6,735
Income tax withholdings (in shares)		(51,000)
Income tax withholdings	(91)		(91)
Ending balance (in shares) at Sep. 30, 2024		100,572,000
Ending balance at Sep. 30, 2024	$ (77,043)	$ 10	$ 709,364	$ (785,359)	$ (1,058)

Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023
Cash flows from operating activities:
Net loss	$ (63,303)	$ (131,447)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities
Depreciation and amortization	18,568	18,501
Provision for (recovery of) doubtful accounts	(520)	42,111
Impairment loss on intangible assets and goodwill	0	57,232
Gain on extinguishment of debt	(27,436)	(81,354)
Loss on divestiture of business	5,331	0
Change in fair value of private warrant liability	(1,076)	(620)
Change in fair value of contingent consideration	(158)	(3,597)
Change in fair value of derivatives	7,772	2,440
Stock-based compensation	19,208	20,277
Non-cash interest expense	27,624	20,214
Gain on settlement of contingent consideration	(14,930)	0
Other	(2,956)	1,002
Change in operating assets and liabilities, net of acquisitions and divestitures
Accounts receivable	(1,675)	(1,344)
Reinsurance balance due	(18,456)	159,368
Deferred policy acquisition costs	10,599	(23,746)
Accounts payable	(3,616)	2,778
Accrued expenses and other current liabilities	(12,153)	(9,323)
Losses and loss adjustment expense reserves	5,107	29,143
Other insurance liabilities, current	42,168	(7,527)
Deferred revenue	2,777	(4,696)
Refundable customer deposits	(4,948)	(12,248)
Other assets and liabilities, net	6,993	(2,266)
Net cash provided by (used in) operating activities	(5,080)	74,898
Cash flows from investing activities:
Purchases of property and equipment	(331)	(776)
Capitalized internal use software development costs	(8,590)	(6,923)
Purchases of short-term and long-term investments	(98,148)	(59,851)
Maturities, sales of short-term and long-term investments	43,990	35,321
Proceeds from sale of business	10,870	0
Acquisitions, net of cash acquired	0	(1,974)
Net cash used in investing activities	(52,209)	(34,203)
Cash flows from financing activities:
Proceeds from advance funding	0	319
Repayments of advance funding	0	(2,962)
Proceeds from issuance of debt	0	116,667
Repayments of principal	(23,199)	(10,150)
Cash paid for debt issuance costs	0	(4,650)
Repurchase of stock	0	(5,608)
Other	(66)	(1,202)
Net cash provided by (used in) financing activities	(23,265)	92,414
Net change in cash and cash equivalents & restricted cash and cash equivalents	(80,554)	133,109
Cash and cash equivalents & restricted cash and cash equivalents, beginning of period	297,232	228,605
Cash and cash equivalents & restricted cash and cash equivalents, end of period	216,678	361,714
Supplemental schedule of non-cash investing and financing activities
Non-cash reduction of convertible notes	28,180	0
Non-cash reduction in advanced funding arrangement obligations	94	11,530
Supplemental disclosures
Cash paid for interest	12,513	2,155
Income tax refunds paid (received)	$ 546	$ (2,380)

Description of Business and Summary of Significant Accounting Policies

9 Months Ended

Sep. 30, 2024

Accounting Policies [Abstract]

Description of Business and Summary of Significant Accounting Policies

Note 1. Description of Business and Summary of Significant Accounting Policies

Description of Business

We have two reportable segments that are also our operating segments: Vertical Software and Insurance. See Note 16, Segment Information, for additional information on our reportable segments.

Unaudited Interim Financial Statements

Use of Estimates

Concentrations

As of September 30, 2024, we held approximately $205.1 million of cash with five U.S. commercial banks.

Cash, Cash Equivalents and Restricted Cash and Cash Equivalents


	September 30, 2024		December 31, 2023
Held as collateral by captive reinsurer for benefit of HOA (1)	$	1,062	$	28,341
Pledged to state departments of insurance (2)	1,201		1,340
Held for payment of possible warranty claims (3)	6,687		7,273
Other	1,000		1,860
Restricted cash and cash equivalents	$	9,950	$	38,814

______________________________________

(1)Held by our captive reinsurance business as collateral for the benefit of Homeowners of America Insurance Company (“HOA”).

(2)Pledged to the Department of Insurance in certain states as a condition of our Certificate of Authority for the purpose of meeting obligations to policyholders and creditors.

(3)Required under regulatory guidelines in 22 states and 19 states as of September 30, 2024 and December 31, 2023, respectively.

The reconciliation of cash, cash equivalents, and restricted cash and cash equivalents to amounts presented in the unaudited Condensed Consolidated Statements of Cash Flows are as follows:


	September 30, 2024		December 31, 2023
Cash and cash equivalents	$	206,728	$	258,418
Restricted cash and cash equivalents	9,950		38,814
Cash, cash equivalents, and restricted cash and cash equivalents	$	216,678	$	297,232

Accounts Receivable and Long-term Insurance Commissions Receivable

Goodwill

Impairment of Long-Lived Assets

Deferred Policy Acquisition Costs

Expected Credit Losses

We regularly review our individual investment securities for factors that may indicate that a decline in fair value of an investment has resulted from an expected credit loss, including:

•the financial condition and near-term prospects of the issuer, including any specific events that may affect its operations or earnings;

•the extent to which the market value of the security is below its cost or amortized cost;

•general market conditions and industry or sector specific factors;

•nonpayment by the issuer of its contractually obligated interest and principal payments; and

•our intent and ability to hold the investment for a period of time sufficient to allow for the recovery of costs.

Fair Value of Financial Instruments

Level 1 Observable inputs, such as quoted prices (unadjusted) in active markets for identical assets or liabilities at the measurement date;

Level 3 Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.

Other Insurance Liabilities, Current

The following table details the components of other insurance liabilities, current, on the unaudited Condensed Consolidated Balance Sheets:


	September 30, 2024		December 31, 2023
Ceded reinsurance premiums payable	$	41,889	$	10,500
Commissions payable, reinsurers and agents	8,141		4,650
Advance premiums	18,244		5,975
Funds held under reinsurance treaty	4,339		9,820
General and accrued expenses payable	1,140		640
Other insurance liabilities, current	$	73,753	$	31,585

Accounting Standards Not Yet Adopted

Revenue

9 Months Ended

Sep. 30, 2024

Revenue from Contract with Customer [Abstract]

Revenue

Note 2. Revenue

Disaggregation of Revenue

The following table provides detail of total revenue:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Vertical Software segment
Software and service subscriptions	$	18,582	$	17,307	$	53,771	$	51,640
Move-related transactions	8,311		12,488		24,289		32,503
Post-move transactions	4,359		4,533		13,280		13,247
Total Vertical Software segment revenue	31,252		34,328		91,340		97,390

Insurance segment
Insurance and warranty premiums, commissions and policy fees(1)	79,948		95,228		246,147		218,300
Total Insurance segment revenue	79,948		95,228		246,147		218,300

Total revenue	$	111,200	$	129,556	$	337,487	$	315,690

______________________________________

Disclosures Related to Contracts with Customers

Insurance Commissions Receivable

A summary of the activity impacting the contract assets during the nine months ended September 30, 2024, is presented below:


	Contract Assets
Balance at December 31, 2023	$	17,393
Estimated lifetime value of commissions on insurance policies sold by carriers	1,056
Cash receipts	(381)
Value of commissions sold with business disposition (Note 15)	(16,982)
Balance at September 30, 2024	$	1,086

Deferred Revenue

A summary of the activity impacting Vertical Software segment deferred revenue balances during the nine months ended September 30, 2024, is presented below:


Balance at December 31, 2023	$	3,715
Revenue recognized	(14,639)
Additional amounts deferred	14,816
Balance at September 30, 2024	$	3,892

Remaining Performance Obligations

Warranty Revenue and Related Balance Sheet Disclosures


	September 30, 2024		December 31, 2023
Refundable customer deposits	$	13,054	$	17,911
Deferred revenue	$	4,404	$	3,887
Non-current deferred revenue (1)	$	2,539	$	2,856

____________________________________

(1)Non-current deferred revenue is included in other liabilities in Condensed Consolidated Balance Sheets.

Investments

9 Months Ended

Sep. 30, 2024

Investments [Abstract]

Investments

Note 3. Investments

The following table summarizes investment income and realized gains and losses on investments during the periods presented.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Investment income, net of investment expenses	$	3,645	$	2,515	$	10,884	$	4,618
Realized gains on investments	172		61		213		72
Realized losses on investments	(30)		(91)		(140)		(198)
Investment income and realized gains, net of investment expenses	$	3,787	$	2,485	$	10,957	$	4,492

The following tables summarize the amortized cost, fair value, and unrealized gains and losses of investment securities.


	September 30, 2024
	Amortized Cost		Gross Unrealized				Fair Value
			Gains		Losses
U.S. Treasuries	$	28,000	$	130	$	(214)	$	27,916
Obligations of states, municipalities and political subdivisions	16,021		152		(611)		15,562
Corporate bonds	75,723		1,047		(1,281)		75,489
Residential and commercial mortgage-backed securities	66,445		724		(751)		66,418
Other loan-backed and structured securities	12,474		97		(178)		12,393
Total investment securities	$	198,663	$	2,150	$	(3,035)	$	197,778


	December 31, 2023
	Amortized Cost		Gross Unrealized				Fair Value
			Gains		Losses
U.S. Treasuries	$	43,931	$	95	$	(330)	$	43,696
Obligations of states, municipalities and political subdivisions	18,281		100		(961)		17,420
Corporate bonds	51,678		430		(2,067)		50,041
Residential and commercial mortgage-backed securities	25,452		153		(1,004)		24,601
Other loan-backed and structured securities	3,694		13		(289)		3,418
Total investment securities	$	143,036	$	791	$	(4,651)	$	139,176


	September 30, 2024
Remaining Time to Maturity	Amortized Cost		Fair Value
Due in one year or less	$	24,618	$	24,592
Due after one year through five years	46,019		45,972
Due after five years through ten years	35,226		34,659
Due after ten years	13,881		13,744
Residential and commercial mortgage-backed securities	66,445		66,418
Other loan-backed and structured securities	12,474		12,393
Total	$	198,663	$	197,778

Securities with gross unrealized loss position, aggregated by investment category and length of time the individual securities have been in a continuous loss position, are as follows:


	Less Than Twelve Months				Twelve Months or Greater				Total
As of September 30, 2024	Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value
U.S. Treasuries	$	(177)	$	3,737	$	(37)	$	296	$	(214)	$	4,033
Obligations of states, municipalities and political subdivisions	(531)		6,518		(80)		1,201		(611)		7,719
Corporate bonds	(1,089)		17,070		(192)		3,745		(1,281)		20,815
Residential and commercial mortgage-backed securities	(466)		9,314		(285)		2,524		(751)		11,838
Other loan-backed and structured securities	(172)		3,237		(6)		51		(178)		3,288
Total securities	$	(2,435)	$	39,876	$	(600)	$	7,817	$	(3,035)	$	47,693


	Less Than Twelve Months				Twelve Months or Greater				Total
As of December 31, 2023	Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value
U.S. Treasuries	$	(280)	$	12,345	$	(50)	$	515	$	(330)	$	12,860
Obligations of states, municipalities and political subdivisions	(813)		8,445		(148)		1,639		(961)		10,084
Corporate bonds	(1,698)		21,104		(369)		4,677		(2,067)		25,781
Residential and commercial mortgage-backed securities	(621)		8,673		(383)		3,072		(1,004)		11,745
Other loan-backed and structured securities	(281)		2,790		(8)		52		(289)		2,842
Total securities	$	(3,693)	$	53,357	$	(958)	$	9,955	$	(4,651)	$	63,312

Fair Value

9 Months Ended

Sep. 30, 2024

Fair Value Disclosures [Abstract]

Fair Value

Note 4. Fair Value

The following tables summarize the fair value measurements of assets and liabilities that are measured at fair value on a recurring basis.


	Fair Value Measurement as of September 30, 2024
	Level 1		Level 2		Level 3		Total Fair Value
Assets
Money market mutual funds	$	116,890	$	—	$	—	$	116,890
Debt securities:
U.S. Treasuries	27,916		—		—		27,916
Obligations of states, municipalities and political subdivisions	—		15,562		—		15,562
Corporate bonds	—		75,489		—		75,489
Residential and commercial mortgage-backed securities	—		66,418		—		66,418
Other loan-backed and structured securities	—		12,393		—		12,393
	$	144,806	$	169,862	$	—	$	314,668
Liabilities
Contingent consideration - business combinations (1)	$	—	$	—	$	3,367	$	3,367
Private warrant liability (2)	—		—		75		75
Embedded derivatives (2)	—		—		35,903		35,903
	$	—	$	—	$	39,345	$	39,345


	Fair Value Measurement as of December 31, 2023
	Level 1		Level 2		Level 3		Total Fair Value
Assets
Money market mutual funds	$	165,744	$	—	$	—	$	165,744
Debt securities:
U.S. Treasuries	43,696		—		—		43,696
Obligations of states, municipalities and political subdivisions	—		17,420		—		17,420
Corporate bonds	—		50,041		—		50,041
Residential and commercial mortgage-backed securities	—		24,601		—		24,601
Other loan-backed and structured securities	—		3,418		—		3,418
	$	209,440	$	95,480	$	—	$	304,920
Liabilities
Contingent consideration - business combinations (3)	$	—	$	—	$	18,455	$	18,455
Private warrant liability (4)	—		—		1,151		1,151
Embedded derivatives (4)	—		—		28,131		28,131
	$	—	$	—	$	47,737	$	47,737

______________________________________

(2)Private warranty liability and embedded derivatives balances are included in other liabilities in the Condensed Consolidated Balance Sheets.

(4)Private warranty liability and embedded derivatives balances are included in other liabilities in the Condensed Consolidated Balance Sheets.

Financial Assets

Contingent Consideration – Business Combinations

Private Warrants

Embedded Derivatives

Level 3 Rollforward

The changes for Level 3 items measured at fair value on a recurring basis using significant unobservable inputs are as follows:


	Contingent Consideration - Business Combinations		Embedded Derivatives		Private Warrant Liability
Fair value as of December 31, 2023	$	18,455	$	28,131	$	1,151

Settlements	(14,930)		—		—
Change in fair value, loss (gain) included in net loss(1)	(158)		7,772		(1,076)
Fair value as of September 30, 2024	$	3,367	$	35,903	$	75


	Contingent Consideration - Earnout		Contingent Consideration - Business Combinations		Embedded Derivatives		Private Warrant Liability
Fair value as of December 31, 2022	$	44	$	24,546	$	—	$	707
Additions	—		—		23,870		—
Settlements	—		(420)		—		—
Change in fair value, loss (gain) included in net loss(1)	—		(3,597)		2,440		(620)
Fair value as of September 30, 2023	$	44	$	20,529	$	26,310	$	87

______________________________________

Fair Value of Fixed Rate Debt

Property, Equipment, and Software

9 Months Ended

Sep. 30, 2024

Property, Plant and Equipment [Abstract]

Property, Equipment, and Software

Note 5. Property, Equipment, and Software

Property, equipment, and software, net, consists of the following:


	September 30, 2024		December 31, 2023
Software and computer equipment	$	8,361	$	8,340
Furniture, office equipment, and other	1,341		1,573
Internally developed software	31,733		24,526
Leasehold improvements	928		1,176
	42,363		35,615
Less: Accumulated depreciation and amortization	(21,222)		(18,754)
Property, equipment, and software, net	$	21,141	$	16,861

Intangible Assets and Goodwill

9 Months Ended

Sep. 30, 2024

Goodwill and Intangible Assets Disclosure [Abstract]

Intangible Assets and Goodwill

Note 6. Intangible Assets and Goodwill

Intangible Assets

Intangible assets are stated at cost or acquisition-date fair value less accumulated amortization and impairment. The following tables summarize intangible asset balances.


As of September 30, 2024	Weighted Average Useful Life (in years)	Intangible Assets, gross		Accumulated Amortization And Impairment		Intangible Assets, Net
Customer relationships	9.0	$	69,024	$	(30,471)	$	38,553
Acquired technology	5.0	28,001		(18,947)		9,054
Trademarks and tradenames	11.0	23,443		(8,208)		15,235
Non-compete agreements	5.0	301		(173)		128

Renewal rights	6.0	9,734		(4,391)		5,343
Insurance licenses	Indefinite	4,960		—		4,960
Total intangible assets		$	135,463	$	(62,190)	$	73,273


As of December 31, 2023	Weighted Average Useful Life (in years)	Intangible Assets, gross		Accumulated Amortization And Impairment		Intangible Assets, Net
Customer relationships	8.0	$	69,504	$	(24,153)	$	45,351
Acquired technology	5.0	36,041		(22,358)		13,683
Trademarks and tradenames	11.0	23,443		(6,701)		16,742
Non-compete agreements	3.0	616		(455)		161
Value of business acquired	1.0	400		(400)		—
Renewal rights	6.0	9,734		(3,415)		6,319
Insurance licenses	Indefinite	4,960		—		4,960
Total intangible assets		$	144,698	$	(57,482)	$	87,216

Goodwill

Debt

9 Months Ended

Sep. 30, 2024

Debt Disclosure [Abstract]

Debt

Note 7. Debt

The following tables summarize outstanding debt as of September 30, 2024, and December 31, 2023.


	Principal		Unamortized Debt Issuance Costs & Discount		Carrying Value
Convertible senior notes, due 2026	$	173,771	$	(1,850)	$	171,921
Convertible senior notes, due 2028	333,334		(106,370)		226,964

Other notes	150		(3)		147
Balance as of September 30, 2024	$	507,255	$	(108,223)	$	399,032


	Principal		Unamortized Debt Issuance Costs & Discount		Carrying Value
Convertible senior notes, due 2026	$	225,000	$	(3,311)	$	221,689
Convertible senior notes, due 2028	333,334		(119,665)		213,669
Advance funding arrangement	94		—		94
Other notes	300		(13)		287
Balance as of December 31, 2023	$	558,728	$	(122,989)	$	435,739

Convertible Senior Notes


	Three Months Ended September 30,						Nine Months Ended September 30,
	2024				2023		2024		2023
Contractual interest expense for 2026 Notes	$	399			$	422	$	1,220	$	1,720
Contractual interest expense for 2028 Notes	5,625				5,625		16,875		10,063
Amortization of debt issuance costs and discount for 2026 Notes	295				299		882		1,215
Amortization of debt issuance costs and discount for 2028 Notes	4,711				3,914		13,295		6,713
	$	11,030	$	11,030	$	10,260	$	32,272	$	19,711

The effective interest rates for the 2026 Notes and 2028 Notes are 1.3% and 17.9%, respectively.

Advance Funding Arrangement

Stockholders' Equity and Warrants

9 Months Ended

Sep. 30, 2024

Stockholders' Equity Note [Abstract]

Stockholders' Equity and Warrants

Note 8. Stockholders' Equity and Warrants

Common Shares Outstanding and Common Stock Equivalents

The following table shows the number of our common shares that could be issued for each component of our capital structure.


	September 30, 2024	December 31, 2023
Outstanding common shares (1)	118,884	97,061

Common shares reserved for future issuance:
Private warrants	1,796	1,796
Stock options (Note 9)	3,231	3,642
Restricted and performance stock units and awards (Note 9)	14,865	12,065
2020 Equity Plan pool reserved for future issuance (Note 9)	6,896	8,009
Convertible senior notes, due 2026 (2)	6,950	8,999
Convertible senior notes, due 2028	13,332	13,332
Contingently issuable shares in connection with acquisitions (3)	—	5,908
Total shares of common stock outstanding and reserved for future issuance	165,954	150,812

______________________________________

(1)Includes 18.3 million shares of common stock held by HOA as of September 30, 2024.

Warrants

Stock-Based Compensation

9 Months Ended

Sep. 30, 2024

Share-Based Payment Arrangement [Abstract]

Stock-Based Compensation

Note 9. Stock-Based Compensation

The following table summarizes the classification of stock-based compensation expense in the unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss).


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Selling and marketing	$	732	$	1,087	$	2,136	$	3,028
Product and technology	1,413		1,947		3,934		4,650
General and administrative	4,590		3,945		13,138		12,599
Total stock-based compensation expense	$	6,735	$	6,979	$	19,208	$	20,277

The following table summarizes Equity Award activity for the nine months ended September 30, 2024:


	Number of Options	Number of Restricted Stock Units	Number of Performance Restricted Stock Units
Balances as of December 31, 2023	3,642	8,310	3,754
Granted	—	4,926	2,569
Vested	—	(3,521)	—
Exercised	(328)	—	—
Forfeited, canceled or expired	(83)	(1,150)	(23)
Balances as of September 30, 2024	3,231	8,565	6,300

Reinsurance

9 Months Ended

Sep. 30, 2024

Reinsurance Disclosures [Abstract]

Reinsurance

Note 10. Reinsurance

2023 Program

2024 Program

Reinsurance Impact

The effects of reinsurance on premiums written and earned for the three and nine months ended September 30, 2024 and 2023, were as follows:


	Three Months Ended September 30,
	2024				2023
	Written		Earned		Written		Earned
Direct premiums	$	130,780	$	103,328	$	130,952	$	117,032
Ceded premiums	(48,408)		(40,855)		30,358		(41,846)
Net premiums	$	82,372	$	62,473	$	161,310	$	75,186


	Nine Months Ended September 30,
	2024				2023
	Written		Earned		Written		Earned
Direct premiums	$	315,600	$	314,262	$	349,365	$	348,253
Ceded premiums	(138,594)		(117,736)		(34,763)		(188,686)
Net premiums	$	177,006	$	196,526	$	314,602	$	159,567

The effects of reinsurance on incurred losses and loss adjustment expense (“LAE”) for the three and nine months ended September 30, 2024 and 2023, were as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Direct losses and LAE	$	53,821	$	44,273	$	243,447	$	271,879
Ceded losses and LAE	(14,803)		(1,727)		(51,346)		(115,325)
Net losses and LAE	$	39,018	$	42,546	$	192,101	$	156,554

The detail of reinsurance balances due is as follows:


	September 30, 2024		December 31, 2023
Ceded unearned premium	$	65,603	$	50,697
Losses and LAE reserve	19,682		19,911
Reinsurance recoverable	18,144		12,629
Other	—		345
Reinsurance balance due	$	103,429	$	83,582

Terminated Reinsurance Contract

Unpaid Losses and Loss Adjustment Reserve

9 Months Ended

Sep. 30, 2024

Liability for Unpaid Claims and Claims Adjustment Expense, Activity in Liability [Abstract]

Unpaid Losses and Loss Adjustment Reserve

Note 11. Unpaid Losses and Loss Adjustment Reserve

The following table summarizes the changes in the reserve balances for unpaid losses and LAE, gross of reinsurance, for the nine months ended September 30, 2024:


Reserve for unpaid losses and LAE at December 31, 2023	$	95,503
Reinsurance recoverables on losses and LAE at December 31, 2023	(19,808)
Reserve for unpaid losses and LAE reserve, net of reinsurance recoverables at December 31, 2023	75,695
Add provisions (reductions) for losses and LAE occurring in:
Current year	194,141
Prior years (1)	(2,040)
Net incurred losses and LAE during the current year	192,101
Deduct payments for losses and LAE occurring in:
Current year	(130,537)
Prior years (1)	(56,331)
Net claim and LAE payments during the current year	(186,868)

Reserve for losses and LAE, net of reinsurance recoverables at September 30, 2024	80,928
Reinsurance recoverables on losses and LAE at September 30, 2024	(19,682)
Reserve for unpaid losses and LAE at September 30, 2024	$	100,610

______________________________________

(1)Also includes certain charges related to Vesttoo (see Note 10).

Other Income (Expense), Net

9 Months Ended

Sep. 30, 2024

Other Income and Expenses [Abstract]

Other Income (Expense), Net

Note 12. Other Income (Expense), Net

The following table details the components of other income, net, on the Condensed Consolidated Statements of Operations and Comprehensive Income (Loss):


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Interest income	$	492	$	1,179	$	1,286	$	3,276
Gain on settlement of contingent consideration	—		—		14,930		—
Loss on sale of business	—		—		(5,331)		—
Recoveries of losses on reinsurance contracts	1,274		—		14,768		—
Other, net	248		6		1,439		249
Other income, net	$	2,014	$	1,185	$	27,092	$	3,525

Income Taxes	9 Months Ended
Income Taxes	Sep. 30, 2024
Income Tax Disclosure [Abstract]
Income Taxes	Note 13. Income Taxes Benefit (provision) for income taxes for the three months ended September 30, 2024, and 2023, were $0.2 million and $(0.1) million, respectively, and the effective tax rates for these periods were 1.3% benefit and (2.1)% provision, respectively. Benefit (provision) for income taxes for the nine months ended September 30, 2024 and 2023, were $(0.7) million and less than $(0.1) million, respectively, and the effective tax rates for these periods were (1.1)% provision and less than (0.1)% provision, respectively. The difference between our effective tax rates for the 2023 and 2024 periods and the U.S. statutory rate of 21% was primarily due to a full valuation allowance related to our net deferred tax assets.

Commitments and Contingencies	9 Months Ended
Commitments and Contingencies	Sep. 30, 2024
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Note 14. Commitments and Contingencies From time to time we are or may become subject to various legal proceedings arising in the ordinary course of business, including proceedings initiated by users, other entities, or regulatory bodies. Estimated liabilities are recorded when it is probable that a liability has been incurred and the amount of the loss can be reasonably estimated. In many instances, we are unable to determine whether a loss is probable or to reasonably estimate the amount of such a loss and, therefore, the potential future losses arising from a matter may differ from the amount of estimated liabilities we have recorded in the financial statements covering these matters. We review our estimates periodically and make adjustments to reflect negotiations, estimated settlements, rulings, advice of legal counsel, and other information and events pertaining to a particular matter. Cases under Telephone Consumer Protection Act Porch and/or an acquired entity, GoSmith.com, are party to a legal proceeding alleging violations of the automated calling and/or internal and National Do Not Call restrictions of the Telephone Consumer Protection Act of 1991 and a related Washington state law claim. The proceedings were commenced as thirteen separate mass tort actions brought by a single plaintiffs’ law firm in December 2019 and April/May 2020 in federal district courts throughout the United States. One of the actions was dismissed with prejudice and appealed to the Ninth Circuit Court of Appeals. While the appeal was pending, the remaining cases were consolidated in the United States District Court for the Western District of Washington, where Porch resides. On October 12, 2022, in a split decision, the Ninth Circuit Court of Appeals reversed. Following remand, that case was also consolidated with the Western District of Washington action. Plaintiffs then filed a motion for leave to file a second amended complaint, which was granted in part and denied in part. The Second Amended Complaint was filed in July 2023. In September 2023, Defendants filed a Motion to Strike the Second Amended Complaint; this motion was denied. Defendants’ Motion to Dismiss was filed on February 15, 2024 and is fully briefed and awaiting a decision. The parties have each filed several notices of supplemental authority in support of their respective positions on the pending Motion to Dismiss. The parties’ also filed a required Joint Status Report and Discovery Plan on February 16, 2024. Discovery is stayed until Defendants’ Motion to Dismiss is decided. Plaintiffs seek actual, statutory, and/or treble damages, injunctive relief, and reasonable attorneys’ fees and costs. The action is at an early stage in the litigation process. It is not possible to determine the likelihood of an unfavorable outcome of these disputes, although it is reasonably possible that the outcome of these actions may be unfavorable. Further, it is not possible to estimate the range or amount of potential loss (if the outcome should be unfavorable). We intend to contest this case vigorously. Other In addition, in the ordinary course of business, we and our subsidiaries are (or may become) parties to litigation involving property, personal injury, contract, intellectual property and other claims, as well as stockholder derivative actions, class action lawsuits and other matters. The amounts that may be recovered in such matters may be subject to insurance coverage. Although the results of legal proceedings and claims cannot be predicted with certainty, neither we nor any of our subsidiaries are currently a party to any legal proceedings the outcome of which, we believe, if determined adversely to us, would individually or in the aggregate have a material adverse effect on our business, financial condition or results of operations.

Business Disposition	9 Months Ended
Business Disposition	Sep. 30, 2024
Discontinued Operations and Disposal Groups [Abstract]
Business Disposition	Note 15. Business Disposition On January 31, 2024, we sold our insurance agency, Elite Insurance Group (“EIG”). The sale price was $12.2 million of which we have received $10.9 million in cash and recorded a receivable of $1.2 million as of September 30, 2024. We recorded a loss of $5.3 million in other income, net, in the Condensed Consolidated Statements of Operations and Comprehensive Income (Loss).

Segment Information

9 Months Ended

Sep. 30, 2024

Segment Reporting [Abstract]

Segment Information

Note 16. Segment Information

The following table summarizes revenue by segment.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Vertical Software	$	31,252	$	34,328	$	91,340	$	97,390
Insurance	79,948		95,228		246,147		218,300
Total revenue	$	111,200	$	129,556	$	337,487	$	315,690


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Segment Adjusted EBITDA (Loss):
Vertical Software	$	5,138	$	3,179	$	11,039	$	4,599
Insurance	24,829		19,038		(5,376)		(19,328)
Subtotal	29,967		22,217		5,663		(14,729)
Reconciling items:
Corporate and other	(13,032)		(13,378)		(40,289)		(41,448)
Depreciation and amortization	(6,049)		(6,272)		(18,568)		(18,501)
Stock-based compensation expense	(6,735)		(6,979)		(19,208)		(20,277)
Restructuring costs (1)	(1,668)		(712)		(3,460)		(2,789)
Other non-operating income	(1,241)		—		(4,113)		—
Acquisition and other transaction costs	(102)		(22)		(268)		(408)
Impairment loss on intangible assets and goodwill	—		—		—		(57,232)
Recovery of (loss on) reinsurance contract (see Note 10)	285		7,043		1,391		(41,201)
Impairment loss on property, equipment and software	—		—		—		(254)
Change in fair value of contingent consideration	(142)		787		158		3,597
Investment income and realized gains	(3,787)		(2,485)		(10,957)		(4,492)

Operating income (loss)	$	(2,504)	$	199	$	(89,651)	$	(197,734)

______________________________________

(1)Primarily consists of costs related to forming a reciprocal exchange.

The CODM does not review assets on a segment basis.

Net Income (Loss) Per Share

9 Months Ended

Sep. 30, 2024

Earnings Per Share [Abstract]

Net Income (Loss) Per Share

Note 17. Net Income (Loss) Per Share

The following table summarizes the computation of basic and diluted net income (loss) attributable per share to common stockholders for the three and nine months ended September 30, 2024 and 2023:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Numerator:
Net income (loss) used to compute net income (loss) per share - basic	$	14,382	$	(5,744)	$	(63,303)	$	(131,447)
Effect of dilutive securities: 2026 Notes	694		—		—		—
Net income (loss) used to compute net income (loss) per share - diluted	$	15,076	$	(5,744)	$	(63,303)	$	(131,447)
Denominator:
Weighted average shares outstanding used to compute net income (loss) per share - basic	100,430		96,367		99,050		95,771
Effect of dilutive securities:
RSUs	8,779		—		—		—
PRSUs	6,301		—		—		—
2026 Notes	8,523		—		—		—
Weighted average shares outstanding used to compute net income (loss) per share - diluted	124,033		96,367		99,050		95,771

Net income (loss) per share - basic	$	0.14	$	(0.06)	$	(0.64)	$	(1.37)
Net income (loss) per share - diluted	$	0.12	$	(0.06)	$	(0.64)	$	(1.37)

The following table discloses securities that were not included in the computation of diluted net loss per share because to do so would have been antidilutive for the periods presented:


	Three Months Ended September 30,		Nine Months Ended September 30,
	2024	2023	2024	2023
Stock options	3,231	3,686	3,231	3,686
Restricted stock units and awards	—	8,655	8,565	8,655
Performance restricted stock units	—	4,056	6,300	4,056
Public and private warrants	1,796	1,796	1,796	1,796
Earnout shares (1)	—	2,050	—	2,050
Convertible debt (2)	13,332	22,331	20,282	22,331
Contingently issuable shares in connection with acquisitions (3)	—	24,363	—	24,363

______________________________________

(1)Earnout shares expired December 23, 2023, without vesting and were subsequently cancelled.

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Pay vs Performance Disclosure
Net income (loss)	$ 14,382	$ (5,744)	$ (63,303)	$ (131,447)

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Sep. 30, 2024
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Description of Business and Summary of Significant Accounting Policies (Policies)	9 Months Ended
	Sep. 30, 2024
Accounting Policies [Abstract]
Unaudited Interim Financial Statements	Unaudited Interim Financial Statements The accompanying unaudited condensed consolidated financial statements include the accounts of Porch Group, Inc., and its subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. Certain information and footnote disclosures normally included in annual consolidated financial statements prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) have been condensed or omitted pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Accordingly, these unaudited condensed consolidated financial statements and notes should be read in conjunction with the Annual Report on Form 10-K for the fiscal year ended December 31, 2023, filed with the SEC on March 15, 2024. The information as of December 31, 2023, included in the unaudited condensed consolidated balance sheets was derived from our audited consolidated financial statements. Certain prior period amounts have been reclassified to conform to the current year’s presentation. The unaudited condensed consolidated financial statements included in this Quarterly Report on Form 10-Q (this “Quarterly Report”) were prepared on the same basis as the audited consolidated financial statements and, in the opinion of management, reflect all adjustments (all of which are of a normal recurring nature) considered necessary to present fairly our financial position, results of operations, comprehensive loss, stockholders’ equity (deficit), and cash flows for the periods and dates presented. The results of operations for the three and nine months ended September 30, 2024, are not necessarily indicative of the results that may be expected for the year ending December 31, 2024, or any other interim period or future year due to various factors such as management estimates and the seasonal nature of some portions of our insurance business.
Use of Estimates	Use of Estimates The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported of certain assets and liabilities, disclosure of contingent assets and liabilities, and the reported amounts of revenues and expenses. Actual results may differ from those estimates and assumptions.
Concentrations	Concentrations Financial instruments which potentially subject us to credit risk consist principally of cash, money market accounts on deposit with financial institutions, money market funds, certificates of deposit and fixed-maturity securities, as well as receivable balances in the course of collection. Our insurance carrier subsidiary has exposure and remains liable in the event of insolvency of its reinsurers. Management and its reinsurance intermediary regularly assess the credit quality and ratings of its reinsurer counterparties. As of September 30, 2024, three reinsurers represented more than 10% individually, and 68% in the aggregate, of total reinsurance balance due on the Condensed Consolidated Balance Sheets. Substantially all revenues in the Insurance segment are derived from customers in Texas (which represent approximately 71% of Insurance segment revenues in the nine months ended September 30, 2024), South Carolina, North Carolina, Virginia, Arizona, and Illinois, which could be adversely affected by economic conditions, an increase in competition, local weather events, or environmental impacts and changes.
Cash, Cash Equivalents and Restricted Cash and Cash Equivalents	Cash, Cash Equivalents and Restricted Cash and Cash Equivalents We consider all highly liquid investments with original maturities of three months or less at the time of purchase to be cash equivalents. We maintain cash balances that may exceed the insured limits by the Federal Deposit Insurance Corporation.
Accounts Receivable and Long-term Insurance Commissions Receivable	Accounts Receivable and Long-term Insurance Commissions Receivable Accounts receivable consist principally of amounts due from enterprise customers, other corporate partnerships, and individual policyholders. We estimate allowances for uncollectible receivables based on the creditworthiness of our customers, historical trend analysis, and macro-economic conditions. Consequently, an adverse change in those factors could affect our estimate of allowance for doubtful accounts. The allowance for uncollectible receivables at September 30, 2024, and December 31, 2023, was $0.9 million and $0.6 million, respectively. Long-term insurance commissions receivable consists of the estimated commissions from policy renewals expected to be collected. We record the amount of renewal insurance commissions expected to be collected in the next twelve months as current accounts receivable.
Goodwill	Goodwill We test goodwill for impairment for each reporting unit on an annual basis or more frequently when events or changes in circumstances indicate the fair value of a reporting unit is below its carrying value. We have the option to perform a qualitative assessment to determine if an impairment is more likely than not to have occurred. If we can support the conclusion that it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, we would not need to perform a quantitative impairment test. If we cannot support such a conclusion or we do not elect to perform the qualitative assessment, then we perform a quantitative assessment. If a quantitative goodwill impairment assessment is performed, we utilize a combination of market and income valuation approaches. If the fair value of a reporting unit is less than its carrying value, an impairment loss is recorded to the extent that the fair value of the reporting unit is less than its carrying value. We have selected October 1 as the date to perform annual impairment testing. Determining the fair value of a reporting unit is judgmental in nature and involves the use of significant estimates and assumptions to evaluate the impact of operating and macroeconomic changes on each reporting unit. The fair value of each reporting unit was estimated using a combination of income and market valuation approaches using publicly traded company multiples in similar businesses. Such fair value measurements are based predominately on Level 3 inputs. This analysis requires significant judgments including an estimate of future cash flows which is dependent on internally developed forecasts, estimation of the long-term rate of growth for our business, estimation of the useful life over which cash flows will occur, and determination of our weighted average cost of capital, which is risk-adjusted to reflect the specific risk profile of the reporting unit being tested.
Impairment of Long-Lived Assets	Impairment of Long-Lived Assets We review long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amounts of the assets may not be fully recoverable. Events that trigger a test for recoverability include a significant decrease in the market price for a long-lived asset, significant negative industry or economic trends, an accumulation of costs significantly in excess of the amount originally expected for the acquisition, a current-period operating or cash flow loss combined with a history of operating or cash flow losses or a projection or forecast that demonstrates continuing losses associated with the use of a long-lived asset, or a sustained decrease in share price. When a triggering event occurs, a test for recoverability is performed, comparing projected undiscounted future cash flows to the carrying value of the asset group. If the test for recoverability identifies a possible impairment, the asset group’s fair value is measured relying primarily on an income approach. An impairment charge is recognized for the amount by which the carrying value of the asset group exceeds its estimated fair value. Management identifies the asset group that includes the potentially impaired long-lived asset, at the lowest level at which there are separate, identifiable cash flows. We estimate the fair value of an asset group using the income approach. Such fair value measurements are based predominately on Level 3 inputs. Inherent in our development of cash flow projections are assumptions and estimates derived from a review of our operating results, business plan forecasts, expected growth rates, and cost of capital, similar to those a market participant would use to assess fair value. We also make certain assumptions about future economic conditions and other data. Many of these factors used in assessing fair value are outside the control of management and these assumptions and estimates may change in future periods.
Deferred Policy Acquisition Costs	Deferred Policy Acquisition Costs We capitalize deferred policy acquisitions costs (“DAC”) which consist primarily of commissions, premium taxes and policy underwriting and production expenses that are directly related to the successful acquisition by our insurance company subsidiary of new or renewal insurance contracts. DAC are amortized on a straight-line basis over the terms of the policies to which they relate, which is generally one year. DAC is also reduced by ceding commissions paid by reinsurance companies which represent recoveries of acquisition costs. DAC is periodically reviewed for recoverability and adjusted if necessary. Future investment income is considered in determining the recoverability of DAC.
Expected Credit Losses	Expected Credit Losses We regularly review our individual investment securities for factors that may indicate that a decline in fair value of an investment has resulted from an expected credit loss, including: •the financial condition and near-term prospects of the issuer, including any specific events that may affect its operations or earnings; •the extent to which the market value of the security is below its cost or amortized cost; •general market conditions and industry or sector specific factors; •nonpayment by the issuer of its contractually obligated interest and principal payments; and •our intent and ability to hold the investment for a period of time sufficient to allow for the recovery of costs.
Fair Value of Financial Instruments	Fair Value of Financial Instruments Fair value principles require disclosures regarding the manner in which fair value is determined for assets and liabilities and establishes a three-tiered fair value hierarchy into which these assets and liabilities must be grouped, based upon significant levels of inputs as follows: Level 1 Observable inputs, such as quoted prices (unadjusted) in active markets for identical assets or liabilities at the measurement date; Level 2 Observable inputs, other than Level 1 prices, such as quoted prices in active markets for similar assets and liabilities, quoted prices in markets that are not active, or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities; and Level 3 Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. The lowest level of significant input determines the placement of the entire fair value measurement in the hierarchy. Management’s assessment of the significance of a particular input to the fair value measurement in its entirety requires management to make judgments and consider factors specific to the asset or liability.
Accounting Standards Not Yet Adopted	Accounting Standards Not Yet Adopted In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2023-07, Segment Reporting--Improvements to Reportable Segment Disclosures, which requires incremental disclosures about a public entity’s reportable segments but does not change the definition of a segment or the guidance for determining reportable segments. The new guidance requires disclosure of significant segment expenses that are (1) regularly provided to (or easily computed from information regularly provided to) the chief operating decision maker and (2) included in the reported measure of segment profit or loss. The new standard also allows companies to disclose multiple measures of segment profit or loss if those measures are used to assess performance and allocate resources. The guidance will first be effective in our annual disclosures for the year ending December 31, 2024, and will be adopted retrospectively unless impracticable. Early adoption is permitted. We are in the process of assessing the impact of ASU 2023-07 on our disclosures. In December 2023, the FASB issued ASU 2023-09, Improvements to Income Tax Disclosures, which requires disaggregated information about our effective tax rate reconciliation as well as information on income taxes paid. The new guidance will first be effective in our annual disclosures for the year ending December 31, 2025, and should be applied on a prospective basis with the option to apply retrospectively. Early adoption is permitted. We are in the process of assessing the impact of ASU 2023-09 on our disclosures. In November 2024, the FASB issued ASU 2024-03, Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures, which requires that public entities disclose, on an annual and interim basis, disaggregated information about specific expense categories (including employee compensation, depreciation, and amortization) presented on the face of the income statement. The guidance will first be effective in our annual disclosures for the year ending December 31, 2027. Early adoption is permitted. We are in the process of assessing the impact of ASU 2024-03 on our disclosures.

Description of Business and Summary of Significant Accounting Policies (Tables)

9 Months Ended

Sep. 30, 2024

Accounting Policies [Abstract]

Schedule of Restricted Cash and Cash Equivalents

The following table provides the components of restricted cash and cash equivalents on the unaudited Condensed Consolidated Balance Sheets:


	September 30, 2024		December 31, 2023
Held as collateral by captive reinsurer for benefit of HOA (1)	$	1,062	$	28,341
Pledged to state departments of insurance (2)	1,201		1,340
Held for payment of possible warranty claims (3)	6,687		7,273
Other	1,000		1,860
Restricted cash and cash equivalents	$	9,950	$	38,814

______________________________________

(1)Held by our captive reinsurance business as collateral for the benefit of Homeowners of America Insurance Company (“HOA”).

(2)Pledged to the Department of Insurance in certain states as a condition of our Certificate of Authority for the purpose of meeting obligations to policyholders and creditors.

(3)Required under regulatory guidelines in 22 states and 19 states as of September 30, 2024 and December 31, 2023, respectively.

Schedule of Cash, Cash Equivalents and Restricted Cash

The reconciliation of cash, cash equivalents, and restricted cash and cash equivalents to amounts presented in the unaudited Condensed Consolidated Statements of Cash Flows are as follows:


	September 30, 2024		December 31, 2023
Cash and cash equivalents	$	206,728	$	258,418
Restricted cash and cash equivalents	9,950		38,814
Cash, cash equivalents, and restricted cash and cash equivalents	$	216,678	$	297,232

Schedule of Components of Other Insurance Liabilities, Current

The following table details the components of other insurance liabilities, current, on the unaudited Condensed Consolidated Balance Sheets:


	September 30, 2024		December 31, 2023
Ceded reinsurance premiums payable	$	41,889	$	10,500
Commissions payable, reinsurers and agents	8,141		4,650
Advance premiums	18,244		5,975
Funds held under reinsurance treaty	4,339		9,820
General and accrued expenses payable	1,140		640
Other insurance liabilities, current	$	73,753	$	31,585

Revenue (Tables)

9 Months Ended

Sep. 30, 2024

Revenue from Contract with Customer [Abstract]

Schedule of Disaggregation of Revenue

The following table provides detail of total revenue:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Vertical Software segment
Software and service subscriptions	$	18,582	$	17,307	$	53,771	$	51,640
Move-related transactions	8,311		12,488		24,289		32,503
Post-move transactions	4,359		4,533		13,280		13,247
Total Vertical Software segment revenue	31,252		34,328		91,340		97,390

Insurance segment
Insurance and warranty premiums, commissions and policy fees(1)	79,948		95,228		246,147		218,300
Total Insurance segment revenue	79,948		95,228		246,147		218,300

Total revenue	$	111,200	$	129,556	$	337,487	$	315,690

______________________________________

Schedule of the Activity Impacting the Contract Assets

A summary of the activity impacting the contract assets during the nine months ended September 30, 2024, is presented below:


	Contract Assets
Balance at December 31, 2023	$	17,393
Estimated lifetime value of commissions on insurance policies sold by carriers	1,056
Cash receipts	(381)
Value of commissions sold with business disposition (Note 15)	(16,982)
Balance at September 30, 2024	$	1,086

Schedule of the Activity Impacting Deferred Revenue and Warranty Revenue

A summary of the activity impacting Vertical Software segment deferred revenue balances during the nine months ended September 30, 2024, is presented below:


Balance at December 31, 2023	$	3,715
Revenue recognized	(14,639)
Additional amounts deferred	14,816
Balance at September 30, 2024	$	3,892

The following table provides balances as of the dates shown.


	September 30, 2024		December 31, 2023
Refundable customer deposits	$	13,054	$	17,911
Deferred revenue	$	4,404	$	3,887
Non-current deferred revenue (1)	$	2,539	$	2,856

____________________________________

(1)Non-current deferred revenue is included in other liabilities in Condensed Consolidated Balance Sheets.

Investments (Tables)

9 Months Ended

Sep. 30, 2024

Investments [Abstract]

Schedule of Gain and Losses on Investments

The following table summarizes investment income and realized gains and losses on investments during the periods presented.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Investment income, net of investment expenses	$	3,645	$	2,515	$	10,884	$	4,618
Realized gains on investments	172		61		213		72
Realized losses on investments	(30)		(91)		(140)		(198)
Investment income and realized gains, net of investment expenses	$	3,787	$	2,485	$	10,957	$	4,492

Schedule of Amortized Cost, Market Value and Unrealized Gains (Losses) of Debt Securities

The following tables summarize the amortized cost, fair value, and unrealized gains and losses of investment securities.


	September 30, 2024
	Amortized Cost		Gross Unrealized				Fair Value
			Gains		Losses
U.S. Treasuries	$	28,000	$	130	$	(214)	$	27,916
Obligations of states, municipalities and political subdivisions	16,021		152		(611)		15,562
Corporate bonds	75,723		1,047		(1,281)		75,489
Residential and commercial mortgage-backed securities	66,445		724		(751)		66,418
Other loan-backed and structured securities	12,474		97		(178)		12,393
Total investment securities	$	198,663	$	2,150	$	(3,035)	$	197,778


	December 31, 2023
	Amortized Cost		Gross Unrealized				Fair Value
			Gains		Losses
U.S. Treasuries	$	43,931	$	95	$	(330)	$	43,696
Obligations of states, municipalities and political subdivisions	18,281		100		(961)		17,420
Corporate bonds	51,678		430		(2,067)		50,041
Residential and commercial mortgage-backed securities	25,452		153		(1,004)		24,601
Other loan-backed and structured securities	3,694		13		(289)		3,418
Total investment securities	$	143,036	$	791	$	(4,651)	$	139,176

Schedule of Remaining Time to Maturity


	September 30, 2024
Remaining Time to Maturity	Amortized Cost		Fair Value
Due in one year or less	$	24,618	$	24,592
Due after one year through five years	46,019		45,972
Due after five years through ten years	35,226		34,659
Due after ten years	13,881		13,744
Residential and commercial mortgage-backed securities	66,445		66,418
Other loan-backed and structured securities	12,474		12,393
Total	$	198,663	$	197,778

Schedule of Securities With Gross Unrealized Loss Position

Securities with gross unrealized loss position, aggregated by investment category and length of time the individual securities have been in a continuous loss position, are as follows:


	Less Than Twelve Months				Twelve Months or Greater				Total
As of September 30, 2024	Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value
U.S. Treasuries	$	(177)	$	3,737	$	(37)	$	296	$	(214)	$	4,033
Obligations of states, municipalities and political subdivisions	(531)		6,518		(80)		1,201		(611)		7,719
Corporate bonds	(1,089)		17,070		(192)		3,745		(1,281)		20,815
Residential and commercial mortgage-backed securities	(466)		9,314		(285)		2,524		(751)		11,838
Other loan-backed and structured securities	(172)		3,237		(6)		51		(178)		3,288
Total securities	$	(2,435)	$	39,876	$	(600)	$	7,817	$	(3,035)	$	47,693


	Less Than Twelve Months				Twelve Months or Greater				Total
As of December 31, 2023	Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value
U.S. Treasuries	$	(280)	$	12,345	$	(50)	$	515	$	(330)	$	12,860
Obligations of states, municipalities and political subdivisions	(813)		8,445		(148)		1,639		(961)		10,084
Corporate bonds	(1,698)		21,104		(369)		4,677		(2,067)		25,781
Residential and commercial mortgage-backed securities	(621)		8,673		(383)		3,072		(1,004)		11,745
Other loan-backed and structured securities	(281)		2,790		(8)		52		(289)		2,842
Total securities	$	(3,693)	$	53,357	$	(958)	$	9,955	$	(4,651)	$	63,312

Fair Value (Tables)

9 Months Ended

Sep. 30, 2024

Fair Value Disclosures [Abstract]

Schedule of Fair Value Measurements of Liabilities Measured at Fair Value on Recurring Basis

The following tables summarize the fair value measurements of assets and liabilities that are measured at fair value on a recurring basis.


	Fair Value Measurement as of September 30, 2024
	Level 1		Level 2		Level 3		Total Fair Value
Assets
Money market mutual funds	$	116,890	$	—	$	—	$	116,890
Debt securities:
U.S. Treasuries	27,916		—		—		27,916
Obligations of states, municipalities and political subdivisions	—		15,562		—		15,562
Corporate bonds	—		75,489		—		75,489
Residential and commercial mortgage-backed securities	—		66,418		—		66,418
Other loan-backed and structured securities	—		12,393		—		12,393
	$	144,806	$	169,862	$	—	$	314,668
Liabilities
Contingent consideration - business combinations (1)	$	—	$	—	$	3,367	$	3,367
Private warrant liability (2)	—		—		75		75
Embedded derivatives (2)	—		—		35,903		35,903
	$	—	$	—	$	39,345	$	39,345


	Fair Value Measurement as of December 31, 2023
	Level 1		Level 2		Level 3		Total Fair Value
Assets
Money market mutual funds	$	165,744	$	—	$	—	$	165,744
Debt securities:
U.S. Treasuries	43,696		—		—		43,696
Obligations of states, municipalities and political subdivisions	—		17,420		—		17,420
Corporate bonds	—		50,041		—		50,041
Residential and commercial mortgage-backed securities	—		24,601		—		24,601
Other loan-backed and structured securities	—		3,418		—		3,418
	$	209,440	$	95,480	$	—	$	304,920
Liabilities
Contingent consideration - business combinations (3)	$	—	$	—	$	18,455	$	18,455
Private warrant liability (4)	—		—		1,151		1,151
Embedded derivatives (4)	—		—		28,131		28,131
	$	—	$	—	$	47,737	$	47,737

______________________________________

(2)Private warranty liability and embedded derivatives balances are included in other liabilities in the Condensed Consolidated Balance Sheets.

(4)Private warranty liability and embedded derivatives balances are included in other liabilities in the Condensed Consolidated Balance Sheets.

Schedule of Level 3 Items Measured at Fair Value on a Recurring Basis

The changes for Level 3 items measured at fair value on a recurring basis using significant unobservable inputs are as follows:


	Contingent Consideration - Business Combinations		Embedded Derivatives		Private Warrant Liability
Fair value as of December 31, 2023	$	18,455	$	28,131	$	1,151

Settlements	(14,930)		—		—
Change in fair value, loss (gain) included in net loss(1)	(158)		7,772		(1,076)
Fair value as of September 30, 2024	$	3,367	$	35,903	$	75


	Contingent Consideration - Earnout		Contingent Consideration - Business Combinations		Embedded Derivatives		Private Warrant Liability
Fair value as of December 31, 2022	$	44	$	24,546	$	—	$	707
Additions	—		—		23,870		—
Settlements	—		(420)		—		—
Change in fair value, loss (gain) included in net loss(1)	—		(3,597)		2,440		(620)
Fair value as of September 30, 2023	$	44	$	20,529	$	26,310	$	87

______________________________________

Property, Equipment, and Software (Tables)

9 Months Ended

Sep. 30, 2024

Property, Plant and Equipment [Abstract]

Schedule of Property, Equipment, and Software, Net

Property, equipment, and software, net, consists of the following:


	September 30, 2024		December 31, 2023
Software and computer equipment	$	8,361	$	8,340
Furniture, office equipment, and other	1,341		1,573
Internally developed software	31,733		24,526
Leasehold improvements	928		1,176
	42,363		35,615
Less: Accumulated depreciation and amortization	(21,222)		(18,754)
Property, equipment, and software, net	$	21,141	$	16,861

Intangible Assets and Goodwill (Tables)

9 Months Ended

Sep. 30, 2024

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Intangible Assets

Intangible assets are stated at cost or acquisition-date fair value less accumulated amortization and impairment. The following tables summarize intangible asset balances.


As of September 30, 2024	Weighted Average Useful Life (in years)	Intangible Assets, gross		Accumulated Amortization And Impairment		Intangible Assets, Net
Customer relationships	9.0	$	69,024	$	(30,471)	$	38,553
Acquired technology	5.0	28,001		(18,947)		9,054
Trademarks and tradenames	11.0	23,443		(8,208)		15,235
Non-compete agreements	5.0	301		(173)		128

Renewal rights	6.0	9,734		(4,391)		5,343
Insurance licenses	Indefinite	4,960		—		4,960
Total intangible assets		$	135,463	$	(62,190)	$	73,273


As of December 31, 2023	Weighted Average Useful Life (in years)	Intangible Assets, gross		Accumulated Amortization And Impairment		Intangible Assets, Net
Customer relationships	8.0	$	69,504	$	(24,153)	$	45,351
Acquired technology	5.0	36,041		(22,358)		13,683
Trademarks and tradenames	11.0	23,443		(6,701)		16,742
Non-compete agreements	3.0	616		(455)		161
Value of business acquired	1.0	400		(400)		—
Renewal rights	6.0	9,734		(3,415)		6,319
Insurance licenses	Indefinite	4,960		—		4,960
Total intangible assets		$	144,698	$	(57,482)	$	87,216

Debt (Tables)

9 Months Ended

Sep. 30, 2024

Debt Disclosure [Abstract]

Schedule of Debt

The following tables summarize outstanding debt as of September 30, 2024, and December 31, 2023.


	Principal		Unamortized Debt Issuance Costs & Discount		Carrying Value
Convertible senior notes, due 2026	$	173,771	$	(1,850)	$	171,921
Convertible senior notes, due 2028	333,334		(106,370)		226,964

Other notes	150		(3)		147
Balance as of September 30, 2024	$	507,255	$	(108,223)	$	399,032


	Principal		Unamortized Debt Issuance Costs & Discount		Carrying Value
Convertible senior notes, due 2026	$	225,000	$	(3,311)	$	221,689
Convertible senior notes, due 2028	333,334		(119,665)		213,669
Advance funding arrangement	94		—		94
Other notes	300		(13)		287
Balance as of December 31, 2023	$	558,728	$	(122,989)	$	435,739

Schedule of Interest Expense

The following table details interest expense recognized for the 0.75% convertible senior notes due in September 2026 (the “2026 Notes”) and 6.75% convertible senior notes due in October 2028 (the “2028 Notes”):


	Three Months Ended September 30,						Nine Months Ended September 30,
	2024				2023		2024		2023
Contractual interest expense for 2026 Notes	$	399			$	422	$	1,220	$	1,720
Contractual interest expense for 2028 Notes	5,625				5,625		16,875		10,063
Amortization of debt issuance costs and discount for 2026 Notes	295				299		882		1,215
Amortization of debt issuance costs and discount for 2028 Notes	4,711				3,914		13,295		6,713
	$	11,030	$	11,030	$	10,260	$	32,272	$	19,711

The effective interest rates for the 2026 Notes and 2028 Notes are 1.3% and 17.9%, respectively.

Stockholders' Equity and Warrants (Tables)

9 Months Ended

Sep. 30, 2024

Stockholders' Equity Note [Abstract]

Schedule of Number of Common Shares Issued

The following table shows the number of our common shares that could be issued for each component of our capital structure.


	September 30, 2024	December 31, 2023
Outstanding common shares (1)	118,884	97,061

Common shares reserved for future issuance:
Private warrants	1,796	1,796
Stock options (Note 9)	3,231	3,642
Restricted and performance stock units and awards (Note 9)	14,865	12,065
2020 Equity Plan pool reserved for future issuance (Note 9)	6,896	8,009
Convertible senior notes, due 2026 (2)	6,950	8,999
Convertible senior notes, due 2028	13,332	13,332
Contingently issuable shares in connection with acquisitions (3)	—	5,908
Total shares of common stock outstanding and reserved for future issuance	165,954	150,812

______________________________________

(1)Includes 18.3 million shares of common stock held by HOA as of September 30, 2024.

Stock-Based Compensation (Tables)

9 Months Ended

Sep. 30, 2024

Share-Based Payment Arrangement [Abstract]

Schedule of Stock-Based Compensation Expense

The following table summarizes the classification of stock-based compensation expense in the unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss).


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Selling and marketing	$	732	$	1,087	$	2,136	$	3,028
Product and technology	1,413		1,947		3,934		4,650
General and administrative	4,590		3,945		13,138		12,599
Total stock-based compensation expense	$	6,735	$	6,979	$	19,208	$	20,277

The following table summarizes Equity Award activity for the nine months ended September 30, 2024:


	Number of Options	Number of Restricted Stock Units	Number of Performance Restricted Stock Units
Balances as of December 31, 2023	3,642	8,310	3,754
Granted	—	4,926	2,569
Vested	—	(3,521)	—
Exercised	(328)	—	—
Forfeited, canceled or expired	(83)	(1,150)	(23)
Balances as of September 30, 2024	3,231	8,565	6,300

Reinsurance (Tables)

9 Months Ended

Sep. 30, 2024

Reinsurance Disclosures [Abstract]

Schedule of Effects of Reinsurance on Premiums Written, Earned, Incurred Losses and LAE

The effects of reinsurance on premiums written and earned for the three and nine months ended September 30, 2024 and 2023, were as follows:


	Three Months Ended September 30,
	2024				2023
	Written		Earned		Written		Earned
Direct premiums	$	130,780	$	103,328	$	130,952	$	117,032
Ceded premiums	(48,408)		(40,855)		30,358		(41,846)
Net premiums	$	82,372	$	62,473	$	161,310	$	75,186


	Nine Months Ended September 30,
	2024				2023
	Written		Earned		Written		Earned
Direct premiums	$	315,600	$	314,262	$	349,365	$	348,253
Ceded premiums	(138,594)		(117,736)		(34,763)		(188,686)
Net premiums	$	177,006	$	196,526	$	314,602	$	159,567

The effects of reinsurance on incurred losses and loss adjustment expense (“LAE”) for the three and nine months ended September 30, 2024 and 2023, were as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Direct losses and LAE	$	53,821	$	44,273	$	243,447	$	271,879
Ceded losses and LAE	(14,803)		(1,727)		(51,346)		(115,325)
Net losses and LAE	$	39,018	$	42,546	$	192,101	$	156,554

Schedule of Reinsurance Balances Due

The detail of reinsurance balances due is as follows:


	September 30, 2024		December 31, 2023
Ceded unearned premium	$	65,603	$	50,697
Losses and LAE reserve	19,682		19,911
Reinsurance recoverable	18,144		12,629
Other	—		345
Reinsurance balance due	$	103,429	$	83,582

Unpaid Losses and Loss Adjustment Reserve (Tables)

9 Months Ended

Sep. 30, 2024

Liability for Unpaid Claims and Claims Adjustment Expense, Activity in Liability [Abstract]

Schedule of Changes in the Reserve Balances for Unpaid Losses and LAE, Gross of Reinsurance

The following table summarizes the changes in the reserve balances for unpaid losses and LAE, gross of reinsurance, for the nine months ended September 30, 2024:


Reserve for unpaid losses and LAE at December 31, 2023	$	95,503
Reinsurance recoverables on losses and LAE at December 31, 2023	(19,808)
Reserve for unpaid losses and LAE reserve, net of reinsurance recoverables at December 31, 2023	75,695
Add provisions (reductions) for losses and LAE occurring in:
Current year	194,141
Prior years (1)	(2,040)
Net incurred losses and LAE during the current year	192,101
Deduct payments for losses and LAE occurring in:
Current year	(130,537)
Prior years (1)	(56,331)
Net claim and LAE payments during the current year	(186,868)

Reserve for losses and LAE, net of reinsurance recoverables at September 30, 2024	80,928
Reinsurance recoverables on losses and LAE at September 30, 2024	(19,682)
Reserve for unpaid losses and LAE at September 30, 2024	$	100,610

______________________________________

(1)Also includes certain charges related to Vesttoo (see Note 10).

Other Income (Expense), Net (Tables)

9 Months Ended

Sep. 30, 2024

Other Income and Expenses [Abstract]

Schedule of Other Income, Net

The following table details the components of other income, net, on the Condensed Consolidated Statements of Operations and Comprehensive Income (Loss):


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Interest income	$	492	$	1,179	$	1,286	$	3,276
Gain on settlement of contingent consideration	—		—		14,930		—
Loss on sale of business	—		—		(5,331)		—
Recoveries of losses on reinsurance contracts	1,274		—		14,768		—
Other, net	248		6		1,439		249
Other income, net	$	2,014	$	1,185	$	27,092	$	3,525

Segment Information (Tables)

9 Months Ended

Sep. 30, 2024

Segment Reporting [Abstract]

Schedule of Revenue by Segment

The following table summarizes revenue by segment.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Vertical Software	$	31,252	$	34,328	$	91,340	$	97,390
Insurance	79,948		95,228		246,147		218,300
Total revenue	$	111,200	$	129,556	$	337,487	$	315,690

Schedule of Financial Information of Reportable Segments and Reconciliations to Consolidated Financial Information


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Segment Adjusted EBITDA (Loss):
Vertical Software	$	5,138	$	3,179	$	11,039	$	4,599
Insurance	24,829		19,038		(5,376)		(19,328)
Subtotal	29,967		22,217		5,663		(14,729)
Reconciling items:
Corporate and other	(13,032)		(13,378)		(40,289)		(41,448)
Depreciation and amortization	(6,049)		(6,272)		(18,568)		(18,501)
Stock-based compensation expense	(6,735)		(6,979)		(19,208)		(20,277)
Restructuring costs (1)	(1,668)		(712)		(3,460)		(2,789)
Other non-operating income	(1,241)		—		(4,113)		—
Acquisition and other transaction costs	(102)		(22)		(268)		(408)
Impairment loss on intangible assets and goodwill	—		—		—		(57,232)
Recovery of (loss on) reinsurance contract (see Note 10)	285		7,043		1,391		(41,201)
Impairment loss on property, equipment and software	—		—		—		(254)
Change in fair value of contingent consideration	(142)		787		158		3,597
Investment income and realized gains	(3,787)		(2,485)		(10,957)		(4,492)

Operating income (loss)	$	(2,504)	$	199	$	(89,651)	$	(197,734)

______________________________________

(1)Primarily consists of costs related to forming a reciprocal exchange.

Net Income (Loss) Per Share (Tables)

9 Months Ended

Sep. 30, 2024

Earnings Per Share [Abstract]

Schedule of Earnings per Share, Basic and Diluted

The following table summarizes the computation of basic and diluted net income (loss) attributable per share to common stockholders for the three and nine months ended September 30, 2024 and 2023:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Numerator:
Net income (loss) used to compute net income (loss) per share - basic	$	14,382	$	(5,744)	$	(63,303)	$	(131,447)
Effect of dilutive securities: 2026 Notes	694		—		—		—
Net income (loss) used to compute net income (loss) per share - diluted	$	15,076	$	(5,744)	$	(63,303)	$	(131,447)
Denominator:
Weighted average shares outstanding used to compute net income (loss) per share - basic	100,430		96,367		99,050		95,771
Effect of dilutive securities:
RSUs	8,779		—		—		—
PRSUs	6,301		—		—		—
2026 Notes	8,523		—		—		—
Weighted average shares outstanding used to compute net income (loss) per share - diluted	124,033		96,367		99,050		95,771

Net income (loss) per share - basic	$	0.14	$	(0.06)	$	(0.64)	$	(1.37)
Net income (loss) per share - diluted	$	0.12	$	(0.06)	$	(0.64)	$	(1.37)

Schedule of Antidilutive Securities Excluded from Computation of Earnings per Share

The following table discloses securities that were not included in the computation of diluted net loss per share because to do so would have been antidilutive for the periods presented:


	Three Months Ended September 30,		Nine Months Ended September 30,
	2024	2023	2024	2023
Stock options	3,231	3,686	3,231	3,686
Restricted stock units and awards	—	8,655	8,565	8,655
Performance restricted stock units	—	4,056	6,300	4,056
Public and private warrants	1,796	1,796	1,796	1,796
Earnout shares (1)	—	2,050	—	2,050
Convertible debt (2)	13,332	22,331	20,282	22,331
Contingently issuable shares in connection with acquisitions (3)	—	24,363	—	24,363

______________________________________

(1)Earnout shares expired December 23, 2023, without vesting and were subsequently cancelled.

Description of Business and Summary of Significant Accounting Policies - Description of Business (Details) company in Thousands	9 Months Ended
	Sep. 30, 2024 segment company
Accounting Policies [Abstract]
Number of companies, service provided \| company	28
Number of reportable segments	2
Number of operating segments	2

Description of Business and Summary of Significant Accounting Policies - Concentrations (Details) $ in Millions	9 Months Ended
	Sep. 30, 2024 USD ($) bank
Concentration Risk [Line Items]
Cash in bank \| $	$ 205.1
Number of commercial banks \| bank	5
Accounts Receivable \| Customer Concentration Risk \| Customer One
Concentration Risk [Line Items]
Percentage of total	10.00%
Accounts Receivable \| Customer Concentration Risk \| Customer Two
Concentration Risk [Line Items]
Percentage of total	10.00%
Accounts Receivable \| Customer Concentration Risk \| Customer Three
Concentration Risk [Line Items]
Percentage of total	10.00%
Accounts Receivable \| Customer Concentration Risk \| Top Three Reinsurers
Concentration Risk [Line Items]
Percentage of total	68.00%
Revenue Benchmark \| Geographic Concentration Risk \| Customers In Texas
Concentration Risk [Line Items]
Percentage of total	71.00%

Description of Business and Summary of Significant Accounting Policies - Schedule of Restricted Cash and Cash Equivalents (Details) $ in Thousands	Sep. 30, 2024 USD ($) state	Dec. 31, 2023 USD ($) state
Accounting Policies [Abstract]
Held as collateral by captive reinsurer for benefit of HOA	$ 1,062	$ 28,341
Pledged to state departments of insurance	1,201	1,340
Held for payment of possible warranty claims	6,687	7,273
Other	1,000	1,860
Restricted cash and cash equivalents	$ 9,950	$ 38,814
Number of states regulatory guidelines of warranty claims \| state	22	19

Description of Business and Summary of Significant Accounting Policies - Schedule of Cash, Cash Equivalents and Restricted Cash (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023	Sep. 30, 2023	Dec. 31, 2022
Accounting Policies [Abstract]
Cash and cash equivalents	$ 206,728	$ 258,418
Restricted cash and cash equivalents	9,950	38,814
Cash, cash equivalents, and restricted cash and cash equivalents	$ 216,678	$ 297,232	$ 361,714	$ 228,605

Description of Business and Summary of Significant Accounting Policies - Accounts Receivable and Long term Insurance Commissions Receivable (Details) - USD ($) $ in Millions	Sep. 30, 2024	Dec. 31, 2023
Accounting Policies [Abstract]
Allowance for uncollectible receivables	$ 0.9	$ 0.6

Description of Business and Summary of Significant Accounting Policies - Deferred Policy Acquisition Costs (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Accounting Policies [Abstract]
Amortization expense	$ 8.2	$ 15.7	$ 31.3	$ 34.3

Description of Business and Summary of Significant Accounting Policies - Other Insurance Liabilities, Current (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Accounting Policies [Abstract]
Ceded reinsurance premiums payable	$ 41,889	$ 10,500
Commissions payable, reinsurers and agents	8,141	4,650
Advance premiums	18,244	5,975
Funds held under reinsurance treaty	4,339	9,820
General and accrued expenses payable	1,140	640
Other insurance liabilities, current	$ 73,753	$ 31,585

Revenue - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Disaggregation of Revenue [Line Items]
Total revenue	$ 111,200	$ 129,556	$ 337,487	$ 315,690
Vertical Software segment
Disaggregation of Revenue [Line Items]
Total Vertical Software segment revenue	31,252	34,328	91,340	97,390
Insurance segment
Disaggregation of Revenue [Line Items]
Total Insurance segment revenue	79,948	95,228	246,147	218,300
Software and service subscriptions \| Vertical Software segment
Disaggregation of Revenue [Line Items]
Total Vertical Software segment revenue	18,582	17,307	53,771	51,640
Move-related transactions \| Vertical Software segment
Disaggregation of Revenue [Line Items]
Total Vertical Software segment revenue	8,311	12,488	24,289	32,503
Post-move transactions \| Vertical Software segment
Disaggregation of Revenue [Line Items]
Total Vertical Software segment revenue	4,359	4,533	13,280	13,247
Insurance and warranty premiums, commissions and policy fees \| Insurance segment
Disaggregation of Revenue [Line Items]
Total Insurance segment revenue	79,948	95,228	246,147	218,300
Revenue not from contract with customer	$ 73,600	$ 88,200	$ 229,500	$ 193,200

Revenue - Contract Assets (Details) $ in Thousands	9 Months Ended
Revenue - Contract Assets (Details) $ in Thousands	Sep. 30, 2024 USD ($)
Contract With Customer, Asset, After Allowance For Credit Loss, Current [Roll Forward]
Balance at December 31, 2023	$ 17,393
Estimated lifetime value of commissions on insurance policies sold by carriers	1,056
Cash receipts	(381)
Value of commissions sold with business disposition (Note 15)	(16,982)
Balance at September 30, 2024	$ 1,086

Revenue - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Revenue - Narrative (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023
Disaggregation of Revenue [Line Items]
Contract assets expected to be collected in 12 months	$ 1,086		$ 1,086		$ 17,393
Contract assets expected to be collected after 12 months	900		900		13,400
Deferred revenue	251,777		251,777		248,683
Warranty claims expense	2,200	$ 1,600	5,500	$ 4,100
Vertical Software segment
Disaggregation of Revenue [Line Items]
Revenue recognized for performance obligations	3,892		3,892		3,715
Insurance segment
Disaggregation of Revenue [Line Items]
Deferred revenue	247,900		247,900		245,000
Accounts Receivable Current
Disaggregation of Revenue [Line Items]
Contract assets expected to be collected in 12 months	$ 200		$ 200		$ 4,000

Revenue - Contract Liabilities - Activity Impacting Deferred Revenue (Details) - Vertical Software segment $ in Thousands	9 Months Ended
	Sep. 30, 2024 USD ($)
Change in Contract with Customer, Liability
Balance at December 31, 2023	$ 3,715
Revenue recognized	(14,639)
Additional amounts deferred	14,816
Balance at September 30, 2024	$ 3,892

Revenue - Warranty Revenue and Related Balance Sheet Disclosures (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Revenue from Contract with Customer [Abstract]
Refundable customer deposits	$ 13,054	$ 17,911
Deferred revenue	4,404	3,887
Non-current deferred revenue (1)	$ 2,539	$ 2,856

Investments - Investment Income, Realized and Unrealized Gains and Losses on Investments (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Investments [Abstract]
Investment income, net of investment expenses	$ 3,645	$ 2,515	$ 10,884	$ 4,618
Realized gains on investments	172	61	213	72
Realized losses on investments	(30)	(91)	(140)	(198)
Investment income and realized gains, net of investment expenses	$ 3,787	$ 2,485	$ 10,957	$ 4,492

Investments - Amortized Cost, Fair Value and Unrealized Gains and (Losses) (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Net Investment Income [Line Items]
Amortized Cost	$ 198,663	$ 143,036
Gross unrealized, gains	2,150	791
Gross unrealized, losses	(3,035)	(4,651)
Fair Value	197,778	139,176
U.S. Treasuries
Net Investment Income [Line Items]
Amortized Cost	28,000	43,931
Gross unrealized, gains	130	95
Gross unrealized, losses	(214)	(330)
Fair Value	27,916	43,696
Obligations of states, municipalities and political subdivisions
Net Investment Income [Line Items]
Amortized Cost	16,021	18,281
Gross unrealized, gains	152	100
Gross unrealized, losses	(611)	(961)
Fair Value	15,562	17,420
Corporate bonds
Net Investment Income [Line Items]
Amortized Cost	75,723	51,678
Gross unrealized, gains	1,047	430
Gross unrealized, losses	(1,281)	(2,067)
Fair Value	75,489	50,041
Residential and commercial mortgage-backed securities
Net Investment Income [Line Items]
Amortized Cost	66,445	25,452
Gross unrealized, gains	724	153
Gross unrealized, losses	(751)	(1,004)
Fair Value	66,418	24,601
Other loan-backed and structured securities
Net Investment Income [Line Items]
Amortized Cost	12,474	3,694
Gross unrealized, gains	97	13
Gross unrealized, losses	(178)	(289)
Fair Value	$ 12,393	$ 3,418

Investments - Amortized Cost and Fair Value of Securities by Contractual Maturity (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Amortized Cost
Due in one year or less	$ 24,618
Due after one year through five years	46,019
Due after five years through ten years	35,226
Due after ten years	13,881
Amortized Cost	198,663	$ 143,036
Fair Value
Due in one year or less	24,592
Due after one year through five years	45,972
Due after five years through ten years	34,659
Due after ten years	13,744
Fair Value	197,778	139,176
Residential and commercial mortgage-backed securities
Amortized Cost
Without single maturity date	66,445
Amortized Cost	66,445	25,452
Fair Value
Without single maturity date	66,418
Fair Value	66,418	24,601
Other loan-backed and structured securities
Amortized Cost
Without single maturity date	12,474
Amortized Cost	12,474	3,694
Fair Value
Without single maturity date	12,393
Fair Value	$ 12,393	$ 3,418

Investments - Narrative (Details) $ in Thousands	Sep. 30, 2024 USD ($) security	Dec. 31, 2023 USD ($) security
Net Investment Income [Line Items]
Short-term investments	$ 31,843	$ 35,588
Long-term investments	$ 165,935	$ 103,588
Number of securities in an unrealized loss position \| security	345	410
Unrealized loss position for 12 months or longer \| security	68
Investments Held By Captive Reinsurance Business
Net Investment Income [Line Items]
Investments	$ 31,800
Short-term investments	6,100
Long-term investments	$ 25,700

Investments - Securities With Gross Unrealized Loss Position (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Net Investment Income [Line Items]
Less than twelve months, gross unrealized loss	$ (2,435)	$ (3,693)
Less than twelve months, fair value	39,876	53,357
Twelve months or greater, gross unrealized loss	(600)	(958)
Twelve months or greater, fair value	7,817	9,955
Gross Unrealized Loss	(3,035)	(4,651)
Fair Value	47,693	63,312
U.S. Treasuries
Net Investment Income [Line Items]
Less than twelve months, gross unrealized loss	(177)	(280)
Less than twelve months, fair value	3,737	12,345
Twelve months or greater, gross unrealized loss	(37)	(50)
Twelve months or greater, fair value	296	515
Gross Unrealized Loss	(214)	(330)
Fair Value	4,033	12,860
Obligations of states, municipalities and political subdivisions
Net Investment Income [Line Items]
Less than twelve months, gross unrealized loss	(531)	(813)
Less than twelve months, fair value	6,518	8,445
Twelve months or greater, gross unrealized loss	(80)	(148)
Twelve months or greater, fair value	1,201	1,639
Gross Unrealized Loss	(611)	(961)
Fair Value	7,719	10,084
Corporate bonds
Net Investment Income [Line Items]
Less than twelve months, gross unrealized loss	(1,089)	(1,698)
Less than twelve months, fair value	17,070	21,104
Twelve months or greater, gross unrealized loss	(192)	(369)
Twelve months or greater, fair value	3,745	4,677
Gross Unrealized Loss	(1,281)	(2,067)
Fair Value	20,815	25,781
Residential and commercial mortgage-backed securities
Net Investment Income [Line Items]
Less than twelve months, gross unrealized loss	(466)	(621)
Less than twelve months, fair value	9,314	8,673
Twelve months or greater, gross unrealized loss	(285)	(383)
Twelve months or greater, fair value	2,524	3,072
Gross Unrealized Loss	(751)	(1,004)
Fair Value	11,838	11,745
Other loan-backed and structured securities
Net Investment Income [Line Items]
Less than twelve months, gross unrealized loss	(172)	(281)
Less than twelve months, fair value	3,237	2,790
Twelve months or greater, gross unrealized loss	(6)	(8)
Twelve months or greater, fair value	51	52
Gross Unrealized Loss	(178)	(289)
Fair Value	$ 3,288	$ 2,842

Fair Value - Schedule of Fair Value Measurements of Liabilities Measured at Fair Value on Recurring Basis (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	$ 197,778	$ 139,176
Assets	314,668	304,920
Liabilities	39,345	47,737
U.S. Treasuries
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	27,916	43,696
Obligations of states, municipalities and political subdivisions
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	15,562	17,420
Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	75,489	50,041
Residential and commercial mortgage-backed securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	66,418	24,601
Other loan-backed and structured securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	12,393	3,418
Contingent consideration - business combination
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	3,367	18,455
Contingent consideration - business combination \| Accrued Expenses And Other Current Liabilities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	1,400	14,800
Contingent consideration - business combination \| Other Liabilities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	2,000	3,700
Private warrant liability
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	75	1,151
Embedded derivatives
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	35,903	28,131
Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	144,806	209,440
Liabilities	0	0
Level 1 \| U.S. Treasuries
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	27,916	43,696
Level 1 \| Obligations of states, municipalities and political subdivisions
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 1 \| Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 1 \| Residential and commercial mortgage-backed securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 1 \| Other loan-backed and structured securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 1 \| Contingent consideration - business combination
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	0	0
Level 1 \| Private warrant liability
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	0	0
Level 1 \| Embedded derivatives
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	0	0
Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	169,862	95,480
Liabilities	0	0
Level 2 \| U.S. Treasuries
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 2 \| Obligations of states, municipalities and political subdivisions
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	15,562	17,420
Level 2 \| Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	75,489	50,041
Level 2 \| Residential and commercial mortgage-backed securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	66,418	24,601
Level 2 \| Other loan-backed and structured securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	12,393	3,418
Level 2 \| Contingent consideration - business combination
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	0	0
Level 2 \| Private warrant liability
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	0	0
Level 2 \| Embedded derivatives
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	0	0
Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	0	0
Liabilities	39,345	47,737
Level 3 \| U.S. Treasuries
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 3 \| Obligations of states, municipalities and political subdivisions
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 3 \| Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 3 \| Residential and commercial mortgage-backed securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 3 \| Other loan-backed and structured securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 3 \| Contingent consideration - business combination
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	3,367	18,455
Level 3 \| Private warrant liability
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	75	1,151
Level 3 \| Embedded derivatives
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	35,903	28,131
Money market mutual funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market mutual funds	116,890	165,744
Money market mutual funds \| Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market mutual funds	116,890	165,744
Money market mutual funds \| Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market mutual funds	0	0
Money market mutual funds \| Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market mutual funds	$ 0	$ 0

Fair Value - Narrative (Details) $ in Thousands	9 Months Ended
Fair Value - Narrative (Details) $ in Thousands	Sep. 30, 2024 USD ($) $ / shares	Mar. 27, 2024 USD ($) $ / shares	Dec. 31, 2023 USD ($) $ / shares	Oct. 31, 2021
Convertible senior notes, due 2026
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Convertible senior notes, fair value	$ 83,000		$ 73,100
Convertible senior notes, due 2028
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Convertible senior notes, fair value	185,000		$ 196,700
Repurchase option
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Minimum principal remains outstanding on June 14, 2026 for repurchase	30,000
Redemption price, principal amount	$ 1
Percentage of repurchase price on principal amount of the notes to be repurchased, plus accrued interest	106.50%
Fundamental change option
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Redemption price, principal amount	$ 1
Percentage of repurchase price on principal amount of the notes to be repurchased, plus accrued interest	105.25%
Asset sale repurchase option
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Percentage of repurchase price on principal amount of the notes to be repurchased, plus accrued interest	100.00%
Minimum amount of aggregate net cash sales proceeds required for repurchase	$ 2,500
Percentage of aggregate net cash sales proceeds applied for repurchase	50.00%
Aggregate net cash sale proceed threshold for repurchase of notes	$ 20,000
Remaining asset sale threshold	9,100
Asset sale repurchase option \| Minimum
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Aggregate net cash sale proceed threshold for repurchase of notes	$ 0
Share price \| Private Warrants
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Warrants, measurement input \| $ / shares	1.54		3.08
Price volatility \| Private Warrants
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Warrants, measurement input	0.93		0.95
Exercise price \| Private Warrants
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Warrants, measurement input \| $ / shares	11.50		11.50
Expected term \| Private Warrants
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Warrants term	1 year 2 months 23 days		1 year 11 months 23 days
Probabilities of a repurchase \| Minimum
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Measurement input	0.01
Probabilities of a repurchase \| Maximum
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Measurement input	0.49
Fundamental change \| Minimum
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Measurement input	0.01
Fundamental change \| Maximum
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Measurement input	0.49
Qualifying asset sales \| Minimum
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Measurement input	0.01
Qualifying asset sales \| Maximum
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Measurement input	0.49
Floify, LLC
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration, true-up percentage				200.00%
Floify, LLC \| Monte Carlo simulation method
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Escrow cash to be released		$ 900
Contingent consideration fair value		$ 14,900	$ 14,000
Floify, LLC \| Monte Carlo simulation method \| Share price
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration, measurement input \| $ / shares		4.13	3.08
Floify, LLC \| Monte Carlo simulation method \| Strike price
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration, measurement input \| $ / shares		36.00	36.00
Floify, LLC \| Monte Carlo simulation method \| Discount rate
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration, measurement input		0.236	0.279
Floify, LLC \| Monte Carlo simulation method \| Price volatility
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration, measurement input		0.95	0.90
Residential warranty services \| Discounted cashflows method
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration fair value	$ 3,400		$ 4,400
Residential warranty services \| Discounted cashflows method \| Discount rate
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration, measurement input	0.16		0.17

Fair Value - Level 3 Items Measured at Fair Value on a Recurring Basis (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023
Contingent Consideration - Earnout
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance		$ 44
Additions		0
Settlements		0
Change in fair value, loss (gain) included in net loss		0
Ending balance		44
Contingent consideration - business combination
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	$ 18,455	24,546
Additions		0
Settlements	(14,930)	(420)
Change in fair value, loss (gain) included in net loss	(158)	(3,597)
Ending balance	3,367	20,529
Embedded Derivatives
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	28,131	0
Additions		23,870
Settlements	0	0
Change in fair value, loss (gain) included in net loss	7,772	2,440
Ending balance	35,903	26,310
Private Warrant Liability
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	1,151	707
Additions		0
Settlements	0	0
Change in fair value, loss (gain) included in net loss	(1,076)	(620)
Ending balance	$ 75	$ 87

Property, Equipment, and Software - Schedule of Property, Equipment, and Software, Net (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Property, Plant and Equipment [Line Items]
Property, equipment, and software, gross	$ 42,363	$ 35,615
Less: Accumulated depreciation and amortization	(21,222)	(18,754)
Property, equipment, and software, net	21,141	16,861
Software and computer equipment
Property, Plant and Equipment [Line Items]
Property, equipment, and software, gross	8,361	8,340
Furniture, office equipment, and other
Property, Plant and Equipment [Line Items]
Property, equipment, and software, gross	1,341	1,573
Internally developed software
Property, Plant and Equipment [Line Items]
Property, equipment, and software, gross	31,733	24,526
Leasehold improvements
Property, Plant and Equipment [Line Items]
Property, equipment, and software, gross	$ 928	$ 1,176

Property, Equipment, and Software - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Property, Plant and Equipment [Line Items]
Depreciation and amortization expense	$ 6,049	$ 6,272	$ 18,568	$ 18,501
Property equipment software
Property, Plant and Equipment [Line Items]
Depreciation and amortization expense	$ 1,500	$ 1,400	$ 4,600	$ 3,800

Intangible Assets and Goodwill - Schedule of Intangible Assets (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Intangible Assets and Goodwill
Accumulated Amortization And Impairment	$ (62,190)	$ (57,482)
Intangible Assets, gross	135,463	144,698
Intangible assets, net	73,273	87,216
Insurance licenses
Intangible Assets and Goodwill
Indefinite-lived intangible assets	$ 4,960	$ 4,960
Customer relationships
Intangible Assets and Goodwill
Weighted Average Useful Life (in years)	9 years	8 years
Intangible Assets, gross	$ 69,024	$ 69,504
Accumulated Amortization And Impairment	(30,471)	(24,153)
Intangible Assets, Net	$ 38,553	$ 45,351
Acquired technology
Intangible Assets and Goodwill
Weighted Average Useful Life (in years)	5 years	5 years
Intangible Assets, gross	$ 28,001	$ 36,041
Accumulated Amortization And Impairment	(18,947)	(22,358)
Intangible Assets, Net	$ 9,054	$ 13,683
Trademarks and tradenames
Intangible Assets and Goodwill
Weighted Average Useful Life (in years)	11 years	11 years
Intangible Assets, gross	$ 23,443	$ 23,443
Accumulated Amortization And Impairment	(8,208)	(6,701)
Intangible Assets, Net	$ 15,235	$ 16,742
Non-compete agreements
Intangible Assets and Goodwill
Weighted Average Useful Life (in years)	5 years	3 years
Intangible Assets, gross	$ 301	$ 616
Accumulated Amortization And Impairment	(173)	(455)
Intangible Assets, Net	$ 128	$ 161
Value of business acquired
Intangible Assets and Goodwill
Weighted Average Useful Life (in years)		1 year
Intangible Assets, gross		$ 400
Accumulated Amortization And Impairment		(400)
Intangible Assets, Net		$ 0
Renewal rights
Intangible Assets and Goodwill
Weighted Average Useful Life (in years)	6 years	6 years
Intangible Assets, gross	$ 9,734	$ 9,734
Accumulated Amortization And Impairment	(4,391)	(3,415)
Intangible Assets, Net	$ 5,343	$ 6,319

Intangible Assets and Goodwill - Narrative (Details) - USD ($)	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]
Aggregate amortization expense	$ 4,500,000	$ 4,900,000	$ 13,900,000	$ 14,700,000
Goodwill	$ 191,907,000		191,907,000		$ 191,907,000
Goodwill, period increase (decrease)			$ 0

Debt - Schedule of Outstanding Debt (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Debt
Principal	$ 507,255	$ 558,728
Unamortized Debt Issuance Costs & Discount	(108,223)	(122,989)
Carrying Value	399,032	435,739
Convertible senior notes, due 2026
Debt
Principal	173,771	225,000
Unamortized Debt Issuance Costs & Discount	(1,850)	(3,311)
Carrying Value	171,921	221,689
Convertible senior notes, due 2028
Debt
Principal	333,334	333,334
Unamortized Debt Issuance Costs & Discount	(106,370)	(119,665)
Carrying Value	226,964	213,669
Advance funding arrangement
Debt
Principal		94
Unamortized Debt Issuance Costs & Discount		0
Carrying Value		94
Other notes
Debt
Principal	150	300
Unamortized Debt Issuance Costs & Discount	(3)	(13)
Carrying Value	$ 147	$ 287

Debt - Schedule of Convertible Senior Notes (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Debt
Interest expense, debt	$ 11,030	$ 10,260	$ 32,272	$ 19,711
Convertible senior notes, due 2026
Debt
Interest rate (stated)	0.75%		0.75%
Contractual interest expense for Notes	$ 399	422	$ 1,220	1,720
Amortization of debt issuance costs and discount for Notes	$ 295	299	$ 882	1,215
Effective interest rate	1.30%		1.30%
Convertible Senior Notes due 2028
Debt
Interest rate (stated)	6.75%		6.75%
Contractual interest expense for Notes	$ 5,625	5,625	$ 16,875	10,063
Amortization of debt issuance costs and discount for Notes	$ 4,711	$ 3,914	$ 13,295	$ 6,713
Effective interest rate	17.90%		17.90%

Debt - Convertible Senior Notes (Details) - USD ($) $ in Thousands	1 Months Ended	3 Months Ended		9 Months Ended
	Feb. 29, 2024	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Debt
Interest costs capitalized		$ 100		$ 400
Gain on extinguishment of debt		22,545	$ 0	27,436	$ 81,354
Convertible senior notes, due 2026
Debt
Repurchased face amount	$ 8,000	$ 43,200		43,200
Repayment amount	$ 3,000			$ 20,200
Payment for debt extinguishment, par value	37.50%	46.80%		46.80%
Gain on extinguishment of debt	$ 4,900			$ 22,500

Debt - Advance Funding Arrangement (Details) - USD ($)	3 Months Ended		9 Months Ended
Debt - Advance Funding Arrangement (Details) - USD ($)	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Debt Instrument [Line Items]
Interest expense	$ 10,645,000	$ 10,267,000	$ 31,758,000	$ 21,230,000
Advance funding arrangement
Debt Instrument [Line Items]
Interest rate (stated)	14.00%		14.00%
Interest expense			$ 0

Stockholders' Equity and Warrants - Common Shares Outstanding and Common Stock Equivalents (Details) - $ / shares shares in Thousands	9 Months Ended
	Sep. 30, 2024	Jul. 31, 2024	Jun. 26, 2024	Dec. 31, 2023	Sep. 16, 2021
Common Stock and Redeemable Convertible Preferred Stock
Outstanding common shares (in shares)	118,884			97,061
Common shares reserved for future issuance:
Total shares of common stock outstanding and reserved for future issuance (in shares)	165,954			150,812
Shares issued, guarantee, value threshold (in percent)	200.00%
Subsidiaries
Common shares reserved for future issuance:
Contributions to subsidiary (in shares)	18,300	13,800	4,500
Convertible senior notes, due 2026
Common shares reserved for future issuance:
Total shares of common stock outstanding and reserved for future issuance (in shares)	6,950			8,999
Capped call transactions, strike price (in usd per share)	$ 37.74				$ 25
Incremental common shares attributable to dilutive effect of call options and warrants (in shares)	5,000
Convertible senior notes, due 2028
Common shares reserved for future issuance:
Total shares of common stock outstanding and reserved for future issuance (in shares)	13,332			13,332
2020 Stock Incentive Plan
Common shares reserved for future issuance:
Total shares of common stock outstanding and reserved for future issuance (in shares)	6,896			8,009
RSUs
Common shares reserved for future issuance:
Total shares of common stock outstanding and reserved for future issuance (in shares)	14,865			12,065
Contingent consideration - business combination
Common shares reserved for future issuance:
Contingently issuable shares in connection with acquisitions (in shares)	0			5,908
Private warrants
Common shares reserved for future issuance:
Total shares of common stock outstanding and reserved for future issuance (in shares)	1,796			1,796
Stock options
Common shares reserved for future issuance:
Total shares of common stock outstanding and reserved for future issuance (in shares)	3,231			3,642

Stockholders' Equity and Warrants - Narrative (Details) - shares shares in Millions	Sep. 30, 2024	Jul. 31, 2024	Jun. 26, 2024	Dec. 31, 2023
Common Stock and Redeemable Convertible Preferred Stock
Warrants outstanding (in shares)	1.8			1.8
Subsidiaries
Common Stock and Redeemable Convertible Preferred Stock
Contributions to subsidiary (in shares)	18.3	13.8	4.5

Stock-Based Compensation - Classification of Stock-Based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Stock-Based Compensation
Total stock-based compensation expense	$ 6,735	$ 6,979	$ 19,208	$ 20,277
Selling and marketing
Stock-Based Compensation
Total stock-based compensation expense	732	1,087	2,136	3,028
Product and technology
Stock-Based Compensation
Total stock-based compensation expense	1,413	1,947	3,934	4,650
General and administrative
Stock-Based Compensation
Total stock-based compensation expense	$ 4,590	$ 3,945	$ 13,138	$ 12,599

Stock-Based Compensation - RSU and PRSU Activity (Details) shares in Thousands	9 Months Ended
	Sep. 30, 2024 shares
Stock options
Number of Options
Beginning balance (in shares)	3,642
Granted (in shares)	0
Vested (in shares)	0
Exercised (in shares)	(328)
Forfeited, canceled or expired (in shares)	(83)
Ending balance (in shares)	3,231
RSUs
Number of Restricted Stock Units and Performance Restricted Stock Units
Beginning balance (in shares)	8,310
Granted (in shares)	4,926
Vested (in shares)	(3,521)
Exercised (in shares)	0
Forfeited, canceled or expired (in shares)	(1,150)
Ending balance (in shares)	8,565
Performance restricted stock units
Number of Restricted Stock Units and Performance Restricted Stock Units
Beginning balance (in shares)	3,754
Granted (in shares)	2,569
Vested (in shares)	0
Exercised (in shares)	0
Forfeited, canceled or expired (in shares)	(23)
Ending balance (in shares)	6,300

Stock-Based Compensation - Narrative (Details) - Performance restricted stock units	9 Months Ended
	Sep. 30, 2024 $ / shares
Stock-Based Compensation
Weighted average grant date fair value (in usd per share)	$ 5.61
Tranche One
Stock-Based Compensation
Award vesting rights, percentage	50.00%
Tranche Two
Stock-Based Compensation
Award vesting rights, percentage	100.00%
Tranche Three
Stock-Based Compensation
Award vesting rights, percentage	200.00%

Reinsurance - Narrative (Details) $ in Thousands				1 Months Ended		3 Months Ended	6 Months Ended	9 Months Ended
Reinsurance - Narrative (Details) $ in Thousands	Apr. 01, 2024 USD ($) program layer	Jan. 19, 2024	Jul. 01, 2023 USD ($)	Jan. 31, 2024 USD ($)	Aug. 31, 2023 USD ($) layer	Jun. 30, 2023 USD ($)	Dec. 31, 2023 USD ($)	Sep. 30, 2024 USD ($) placement	Sep. 30, 2023 USD ($)
Reinsurance Retention [Line Items]
Reinsurance recoverable							$ 12,629	$ 18,144
Arrangement term		5 years
Proceeds from collaborative agreement				$ 25,000
Proceeds from collaborative agreement, non-refundable								8,700
Cash recoveries								$ 3,000
Vesttoo \| Homeowners of America Insurance Company
Reinsurance Retention [Line Items]
Additional premium payments							$ 20,000
Reinsurance, collateral received from trust									$ 47,600
Credit loss charge									$ 48,200
Reinsurance, collateral, line of credit facility			$ 300,000
Maximum \| Vesttoo \| Homeowners of America Insurance Company
Reinsurance Retention [Line Items]
Reinsurance coverage limit						$ 175,000
Reinsurance Quota Share Program
Reinsurance Retention [Line Items]
Number of placements for reinsurance programs \| placement								3
Reinsured risk percentage	27.50%
Number of programs \| program	1
Reinsurance Quota Share Program \| Texas
Reinsurance Retention [Line Items]
Reinsured risk percentage								42.00%
Reinsurance Quota Share Program \| South Carolina
Reinsurance Retention [Line Items]
Reinsured risk percentage								7.00%
Reinsurance Quota Share Program \| Core program
Reinsurance Retention [Line Items]
Reinsured risk percentage								9.50%
Reinsurance Quota Share Program \| Core locations outside of Texas
Reinsurance Retention [Line Items]
Reinsured risk percentage								8.00%
Reinsurance Quota Share Program \| Combined program
Reinsurance Retention [Line Items]
Reinsured risk percentage								5.00%
Reinsurance Property Catastrophe Treaties
Reinsurance Retention [Line Items]
Excess amount retained	$ 465,000				$ 440,000
Number of retention layers for reinsurance policy \| layer	5				4
Reinsurance Property Catastrophe Treaties \| Minimum
Reinsurance Retention [Line Items]
Amount retained	$ 45,000				$ 20,000
Reinsurance Property Catastrophe Treaties \| Maximum
Reinsurance Retention [Line Items]
Amount retained	$ 75,000				$ 80,000
Reinsurance Severe Convective Storm
Reinsurance Retention [Line Items]
Reinsurance recoverable								$ 30,000
Amount retained								$ 85,000

Reinsurance - Effects of Reinsurance on Premiums Written and Earned (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Reinsurance Disclosures [Abstract]
Direct premiums, written	$ 130,780	$ 130,952	$ 315,600	$ 349,365
Ceded premiums, written	(48,408)	30,358	(138,594)	(34,763)
Net premiums, written	82,372	161,310	177,006	314,602
Direct premiums, earned	103,328	117,032	314,262	348,253
Ceded premiums, earned	(40,855)	(41,846)	(117,736)	(188,686)
Net premiums, earned	$ 62,473	$ 75,186	$ 196,526	$ 159,567

Reinsurance - Effects of Reinsurance on Incurred Losses and LAE (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Reinsurance Disclosures [Abstract]
Direct losses and LAE	$ 53,821	$ 44,273	$ 243,447	$ 271,879
Ceded losses and LAE	(14,803)	(1,727)	(51,346)	(115,325)
Net losses and LAE	$ 39,018	$ 42,546	$ 192,101	$ 156,554

Reinsurance - Detail of Reinsurance Balances Due (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Reinsurance balances due:
Ceded unearned premium	$ 65,603	$ 50,697
Losses and LAE reserve	19,682	19,911
Reinsurance recoverable	18,144	12,629
Other	0	345
Reinsurance balance due	$ 103,429	$ 83,582

Unpaid Losses and Loss Adjustment Reserve - Unpaid Losses and LAE Gross (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2024 USD ($)
Liability for Unpaid Claims and Claims Adjustment Expense [Roll Forward]
Reserve for unpaid losses and LAE, beginning balance	$ 95,503
Reinsurance recoverable on losses and LAE, beginning balance	(19,808)
Reserve for unpaid losses and LAE reserve, net of reinsurance recoverables, beginning balance	75,695
Add provisions (reductions) for losses and LAE occurring in:
Current year	194,141
Prior years	(2,040)
Net incurred losses and LAE during the current year	192,101
Deduct payments for losses and LAE occurring in:
Current year	(130,537)
Prior years	(56,331)
Net claim and LAE payments during the current year	(186,868)
Reserve for unpaid losses and LAE, net of reinsurance recoverable, ending balance	80,928
Reinsurance recoverable on losses and LAE, ending balance	(19,682)
Reserve for unpaid losses and LAE, ending balance	$ 100,610

Unpaid Losses and Loss Adjustment Reserve - Narrative (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2024 USD ($)
Liability for Unpaid Claims and Claims Adjustment Expense, Activity in Liability [Abstract]
Prior year claims and claims adjustment expense	$ (2,040)

Other Income (Expense), Net (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Other Income and Expenses [Abstract]
Interest income	$ 492	$ 1,179	$ 1,286	$ 3,276
Gain on settlement of contingent consideration	0	0	14,930	0
Loss on sale of business	0	0	(5,331)	0
Recoveries of losses on reinsurance contracts	1,274	0	14,768	0
Other, net	248	6	1,439	249
Other income, net	$ 2,014	$ 1,185	$ 27,092	$ 3,525

Income Taxes - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Income Taxes - Narrative (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Income Tax Disclosure [Abstract]
Income tax expense (benefit)	$ (183)	$ 116	$ 683	$ 34
Effective income tax rate (provision)	1.30%	(2.10%)	(1.10%)	(0.10%)

Commitment and Contingencies (Details)	Sep. 30, 2024 action proceeding
Commitments and Contingencies Disclosure [Abstract]
Number of legal proceedings \| proceeding	13
Number of actions in legal proceedings \| action	1

Business Disposition (Details) - USD ($) $ in Thousands	9 Months Ended
Business Disposition (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Sep. 30, 2023	Jan. 31, 2024
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Proceeds from sale of business	$ 10,870	$ 0
Disposal Group, Disposed of by Sale, Not Discontinued Operations \| Elite Insurance Group (“EIG”)
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Estimated price			$ 12,200
Estimated loss	5,300
Proceeds from sale of business	10,900
Receivables	$ 1,200

Segment Information - Narrative (Details) - segment	3 Months Ended	9 Months Ended
Segment Information - Narrative (Details) - segment	Sep. 30, 2024	Sep. 30, 2024
Segment Reporting Information [Line Items]
Number of reportable segments		2
Number of operating segments		2
Software And Services \| Revenue Benchmark \| Product Concentration Risk \| Vertical Software segment
Segment Reporting Information [Line Items]
Percentage of total	59.00%	59.00%
Move And Post Move Services \| Revenue Benchmark \| Product Concentration Risk \| Vertical Software segment
Segment Reporting Information [Line Items]
Percentage of total	41.00%	41.00%

Segment Information - Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Segment Reporting Information [Line Items]
Total revenue	$ 111,200	$ 129,556	$ 337,487	$ 315,690
Vertical Software segment
Segment Reporting Information [Line Items]
Vertical Software	31,252	34,328	91,340	97,390
Insurance segment
Segment Reporting Information [Line Items]
Insurance	79,948	95,228	246,147	218,300
Operating Segments
Segment Reporting Information [Line Items]
Total revenue	111,200	129,556	337,487	315,690
Operating Segments \| Vertical Software segment
Segment Reporting Information [Line Items]
Vertical Software	31,252	34,328	91,340	97,390
Operating Segments \| Insurance segment
Segment Reporting Information [Line Items]
Insurance	$ 79,948	$ 95,228	$ 246,147	$ 218,300

Segment Information - Consolidated Financial Information (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]
Total segment adjusted EBITDA (loss)	$ 29,967	$ 22,217	$ 5,663	$ (14,729)
Reconciling items:
Corporate and other	(13,032)	(13,378)	(40,289)	(41,448)
Depreciation and amortization	(6,049)	(6,272)	(18,568)	(18,501)
Stock-based compensation expense	(6,735)	(6,979)	(19,208)	(20,277)
Restructuring costs	(1,668)	(712)	(3,460)	(2,789)
Other non-operating income	(1,241)	0	(4,113)	0
Acquisition and other transaction costs	(102)	(22)	(268)	(408)
Impairment loss on intangible assets and goodwill	0	0	0	(57,232)
Recovery of (loss on) reinsurance contract (see Note 10)	285	7,043	1,391	(41,201)
Impairment loss on property, equipment and software	0	0	0	(254)
Change in fair value of contingent consideration	(142)	787	158	3,597
Investment income and realized gains	(3,787)	(2,485)	(10,957)	(4,492)
Operating income (loss)	(2,504)	199	(89,651)	(197,734)
Operating Segments \| Vertical Software
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]
Total segment adjusted EBITDA (loss)	5,138	3,179	11,039	4,599
Operating Segments \| Insurance
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]
Total segment adjusted EBITDA (loss)	$ 24,829	$ 19,038	$ (5,376)	$ (19,328)

Net Income (Loss) Per Share - Computation of Basic and Diluted Net Loss Attributable per Share to Common Stockholders (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Numerator:
Net income (loss) used to compute net income (loss) per share - basic	$ 14,382	$ (5,744)	$ (63,303)	$ (131,447)
Net income (loss) used to compute net income (loss) per share - diluted	$ 15,076	$ (5,744)	$ (63,303)	$ (131,447)
Denominator:
Weighted average shares outstanding used to compute net income (loss) per share - basic (in shares)	100,430	96,367	99,050	95,771
Effect of dilutive securities:
Weighted average shares outstanding used to compute net income (loss) per share - diluted (in shares)	124,033	96,367	99,050	95,771
Net income (loss) per share - basic (in usd per share)	$ 0.14	$ (0.06)	$ (0.64)	$ (1.37)
Net income (loss) per share - diluted (in usd per share)	$ 0.12	$ (0.06)	$ (0.64)	$ (1.37)
Convertible senior notes, due 2026
Numerator:
Effect of dilutive securities: 2026 Notes	$ 694	$ 0	$ 0	$ 0
Effect of dilutive securities:
Effect of dilutive securities: 2026 Notes	8,523	0	0	0
RSUs
Effect of dilutive securities:
RSUs and PSUs (in shares)	8,779	0	0	0
PRSUs
Effect of dilutive securities:
RSUs and PSUs (in shares)	6,301	0	0	0

Net Income (Loss) Per Share - Computation of Diluted Net Loss per Antidilutive (Details) - $ / shares shares in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Sep. 16, 2021
Net Loss Per Share
Shares issued, guarantee, value threshold (in percent)	200.00%		200.00%
Convertible senior notes, due 2026
Net Loss Per Share
Capped call transactions, strike price (in usd per share)	$ 37.74		$ 37.74		$ 25
Incremental common shares attributable to dilutive effect of call options and warrants (in shares)			5,000
Stock options
Net Loss Per Share
Antidilutive securities excluded from computation of earnings per share (in shares)	3,231	3,686	3,231	3,686
Restricted stock units and awards
Net Loss Per Share
Antidilutive securities excluded from computation of earnings per share (in shares)	0	8,655	8,565	8,655
Performance restricted stock units
Net Loss Per Share
Antidilutive securities excluded from computation of earnings per share (in shares)	0	4,056	6,300	4,056
Public and private warrants
Net Loss Per Share
Antidilutive securities excluded from computation of earnings per share (in shares)	1,796	1,796	1,796	1,796
Earnout shares
Net Loss Per Share
Antidilutive securities excluded from computation of earnings per share (in shares)	0	2,050	0	2,050
Convertible debt
Net Loss Per Share
Antidilutive securities excluded from computation of earnings per share (in shares)	13,332	22,331	20,282	22,331
Contingently issuable shares in connection with acquisitions
Net Loss Per Share
Antidilutive securities excluded from computation of earnings per share (in shares)	0	24,363	0	24,363