PKTR Packeteer (MM)

CORE NEWS FACTS In March 2008, Aberdeen Group surveyed 159 organizations to identify best practices for managing Voice-over-IP performance. Three key performance criteria were used to distinguish best-in-class companies: 1) average improvement in VoIP service quality; 2) average improvement in VoIP service availability; 3) improvements in ability to troubleshoot issues with VoIP performance in a timely manner. Best-in-class organizations reported 93% improvement in VoIP service quality; 95 percent average improvement in VoIP service availability; all improved their ability to troubleshoot VoIP performance issues expeditiously. Survey results show that firms enjoying best-in-class performance share common characteristics: -- Twice as likely to have tools in place for troubleshooting call failures compared to "laggards" -- Four-times more likely to be measuring call quality on a per-call basis as compared to laggards -- Four-times more likely to have the ability to assess the impact of other business applications on VoIP performance as compared to laggards The survey concludes that key enablers for �laggard� and �industry average� organizations to achieve best-in-class VoIP performance include: -- Tools for prioritization of network traffic -- Tools for troubleshooting call failures -- Alerts for issues with VoIP performance -- Unified platform for managing VoIP and overall network performance -- Tools for auto discovery of VoIP configuration changes PACKETEER� RESPONSE With a new generation of mature, reliable solutions, VoIP is once again building market momentum. As vendors and customers begin to implement strategies to move from a traditional TDM- based circuit-switched PBX to a converged IP voice and data network, an increasing number of enterprise organizations are trying to understand how their existing network can handle the convergence of voice and data traffic without compromising performance and reliability. There are many variables that can impact VoIP quality and reliability, including the networking equipment used to carry voice and data traffic, the amount of bandwidth available to all sites and users, and the total amount of traffic moving across the network. The most significant point of congestion and potential compromise to voice quality is at the LAN/WAN boundary where voice and data transmissions are far more bandwidth-constrained. Packeteer� is focused on carefully controlling traffic at this congestion point with Intelligent Service Assurance� (InSA)-based application delivery systems that enable companies to ensure optimal performance of voice and data applications across the WAN. WAN application delivery leader Packeteer provides all of the tools described in the Aberdeen survey to enable organizations to achieve best-in-class VoIP performance. More information on Packeteer�s voice and video solutions is available at http://www.packeteer.com/solutions/voip.cfm. MULTIMEDIA SUPPORT For a summary of the Aberdeen report, titled �Benchmarking VoIP Performance Management," go to www.packeteer.com/aberdeenVoIPbenchmark. For the full report go to http://www.aberdeen.com/summary/report/benchmark/4657-RA-voip- performance-management.asp. (Due to the length of this URL, it may be necessary to copy and paste this hyperlink into your Internet browser's URL address field.) KEY WORDS VoIP performance management, VoIP troubleshooting, VoIP service quality About Packeteer Packeteer (NASDAQ:PKTR) is the global leader in WAN Application Delivery. Packeteer�s solutions provide an intelligent, unified and adaptive approach to monitor, shape, and optimize applications, delivering the best user experience for any application to any location. For more information, contact Packeteer at +1 408 873-4400 or visit the company�s Website at www.packeteer.com. Safe Harbor Clause The statements contained in this press release that are not purely historical are forward-looking statements within the meaning of Section 21E of the Securities and Exchange Act of 1934, as amended, including statements regarding Packeteer's expectations, beliefs, intentions or strategies regarding the future. Forward-looking statements include, but are not limited to, express or implied statements regarding future revenues, revenue growth and profitability, spending levels by existing and prospective customers, the markets for our products, new product development, liquidity and macro economic conditions. All forward-looking statements included in this press release are based upon information available to Packeteer as of the date hereof. Packeteer assumes no obligation to update any such forward-looking statements. Forward-looking statements involve risks and uncertainties, which could cause actual results to differ materially from those projected. Actual results may differ materially due to a number of factors including the perceived need for our products, our ability to convince potential customers of our value proposition, the costs of competitive solutions, continued capital spending by prospective customers and macro economic conditions. These and other risks relating to Packeteer's business are set forth in Packeteer's Form 10-K filed with the Securities and Exchange Commission on March 4, 2008, and Packeteer's Form 10-Qs and other reports filed from time to time with the Securities and Exchange Commission. Copyright �2008 Packeteer, Inc. All rights reserved. Packeteer, the Packeteer logo, PacketWise, PacketShaper, PacketShaper Xpress, PacketSeeker, Intelligence Center, PolicyCenter, ReportCenter, SkyX, iShared, Mobiliti, iShaper, IntelligenceCenter, Raptor, and Talon are trademarks or registered trademarks of Packeteer, Inc. in the United States and other countries. All other products and services are the trademarks of their respective owners.