ComEd Customers Benefit from Nation-Leading Reliability, Clean Energy Gains
01 2월 2024 - 2:33AM
Business Wire
In 2023, Illinois’ largest electric company
made gains in reliability performance, expanded access to clean
energy and launched new programs for customers in need
A stronger, more modernized grid is needed to both withstand the
challenges of more frequent severe weather due to climate change
and to support a cleaner energy future that will bring improved air
quality to northern Illinois communities as more solar energy,
electric vehicles (EV) and other all-electric technologies are
adopted. ComEd today announced that, in 2023, the company delivered
a variety of exceptional benefits to the 9 million people it
serves, including enhanced reliability, expanded access to clean
energy resources and the launch of new programs to support
customers in need.
“We will remember 2023 as the year we confronted the challenges
of climate change by expanding clean energy resources in northern
Illinois, all while delivering best-in-industry reliability to our
customers,” said ComEd President and CEO Gil C. Quiniones. “This
performance is a testament to the skill and dedication of our 6,300
ComEd employees, who are committed to empowering ComEd customers
with new tools to navigate the clean energy transition and ensuring
that the grid is positioned to power a cleaner, more equitable
future for all.”
ComEd achievements in 2023 will create both immediate and
long-term benefits for customers and communities across northern
Illinois and include the following:
Providing nation-leading reliability
- ComEd was named the most reliable utility in America by PA
Consulting, reporting fewer outrages in 2023 than at any point in
company history.
- Since ComEd started smart grid improvements in 2012, it has
improved overall reliability by more than 70 percent, helping
customers avoid nearly 21.7 million outages and save more than $3.8
billion in outage-related costs.
Delivering value to customers
- ComEd residential customers’ average monthly bills remained
comparable to those of other utilities serving the nation’s top
metropolitan areas. For ComEd commercial and industrial customers,
average bills were 19% less and 44% less, respectively, than bills
in the top 20 metropolitan areas in the U.S. during 2023.
- ComEd’s Award-Winning Energy Efficiency Program is one of the
largest in the nation, offering residents, businesses and the
public sector a variety of options that help them reduce energy
consumption and costs. In 2023, customer savings resulting from the
program passed the $8 billion mark since the program launched in
2008.
Supporting customers and communities in need
- To reduce the burden for those facing economic hardship, ComEd
connected more than 198,000 customers to over $94 million in
financial assistance and other support options.
- ComEd held Community Resource Fairs to meet customers where
they are and provided education to more than 3,300 families in
underserved neighborhoods on bill-assistance options, workforce
development opportunities, family care programs, and health
screenings.
- ComEd provided over $500,000 in grant funding in 2023 to more
than 60 organizations and municipalities through its Green Region,
Powering Safe Communities and Powering the Arts competitive grant
programs.
- ComEd employees logged over 19,300 volunteer hours and
contributed over $1.5 million to a broad range of community-based
causes throughout 2023.
- Community Energy Assistance Ambassadors (CEAA) program employed
nearly 100 residents from Chicago’s underserved south and west
sides. These ambassadors helped connect customers in their
communities with more than $59,000 in assistance.
Increasing equitable access to clean and renewable energy
sources
- In 2023, more than 54,000 solar systems and related energy
storage facilities were connected to the ComEd system, including
the 100th community solar site in northern Illinois. These projects
enable about 25,000 residential customers to participate in the
benefits of solar energy without installing panels on their own
homes and receive credits on their ComEd bill for energy generated
by the solar farm.
- Launched updated solar calculators to educate customers on
costs, benefits, and savings from private rooftop solar systems and
community solar.
- Announced the coming expansion of ComEd’s Wilton Center
substation, which will enable the largest cluster of wind and solar
projects in Illinois.
- The distributed generation rebate program grew from $8 million
in payments in 2019 to $17.6 million in payments in 2023, helping
more customers cover the cost of installing renewable energy
systems.
- Readied the grid for clean energy expansion by securing nearly
$70 million in federal infrastructure awards and grants to advance
grid innovation, broadband, and building decarbonization
projects.
Creating economic opportunity
- Companies continue to invest in the region thanks to the
unparalleled access to clean, affordable and highly reliable power.
To spark economic development, in 2023, ComEd brought 15 commercial
projects to northern Illinois, including 9 data centers, with
planned projects set to add 4,385 jobs and more than $8.6 billion
in local investment.
- ComEd spent more than $1 billion in 2023 with minority-owned,
women-owned and veteran-owned companies, equal to 43.4% of the
company’s total spend.
- To prepare local residents for the growing number of clean
energy jobs expected in the years ahead, ComEd launched new
training programs in partnership with workforce agencies, community
partners and local education institutions, which collectively
reached 1,200 adults and youth.
Facilitating a decarbonized future
- ComEd’s service territory is a national leader in clean energy:
In 2023, enough clean energy was available to meet 96 percent or
more of our customers’ energy consumption with clean energy
sources, with plans to reach 100 percent thanks to CEJA (Climate
and Equitable Jobs Act).
- Became the first investor-owned company to be powered by 100%
carbon-free energy.
- Expanded the integration of EVs, hybrids and biodiesel-powered
equipment in the ComEd fleet and closed the year with over 600 EV
charging ports across ComEd facilities, a key step as ComEd
electrifies its own fleet.
- To expand the EV charging network and remove barriers to an
equitable EV expansion, ComEd launched a three-year electrification
investment of $231 million to offer rebates, new rate options and
customer education.
Creating a pipeline of diverse STEM talent
- To improve diverse representation in STEM careers, ComEd
provided educational and training opportunities to over 800
students in 2023. These programs included:
- ComEd’s EV Rally, where 45 Chicagoland girls worked with ComEd
mentors to build and race electric go-karts. Each participant also
received a $2,000 scholarship.
- ComEd’s Black History Month STEM Labs, where 75 Black high
school students worked with ComEd mentors to construct robots and
learn more about STEM careers. Each student also received a $250
scholarship.
- ComEd’s Youth Ambassadors Program, a summer program where 120
high school students received an $800 scholarship while learning
about the grid, renewable power and energy efficiency from ComEd
engineers.
- ComEd’s Hispanic Heritage Month STEM Labs, where 75 Latino high
school students worked with ComEd mentors to build personal
Bluetooth speakers and learn more about STEM careers. Each student
also received a $250 scholarship.
- ComEd’s Women’s History Month STEM Labs, where 40 female
students from across Chicagoland heard from prominent female STEM
professionals, networked with ComEd employees, and explored STEM
careers.
- ComEd’s ASME DropMEin! Program, where 190 elementary and middle
school students learned from ComEd employees about power
generation, energy sustainability and STEM career paths.
- ComEd’s Learning from Leaders, where 110 students connected
with ComEd STEM professionals to learn about career and education
paths, what ComEd does, and the importance of STEM.
- ComEd’s Power of STEM, where 159 students learned about STEM
careers and the energy industry with a focus on microgrids, climate
change and solar power.
- The ComEd Scholars program provided $640,000 in scholarships to
55 students pursuing STEM degrees in Illinois.
Looking ahead, ComEd will continue its mission of delivering
reliable, affordable, and clean power. Find out more in ComEd 2030
– the company’s vision for advancing a low-carbon future that will
benefit all communities.
ComEd is a unit of Chicago-based Exelon Corporation (NASDAQ:
EXC), a Fortune 250 energy company with approximately 10 million
electricity and natural gas customers – the largest number of
customers in the U.S. ComEd powers the lives of more
than 4 million customers across northern Illinois, or 70 percent of
the state's population. For more information visit
ComEd.com, and connect with the company on
Facebook, Instagram, LinkedIn,
X, and YouTube.
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ComEd Media Relations 312-394-3500
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