Dell's Solution for Western Express - Analyst Blog
05 10월 2012 - 2:21AM
Zacks
Dell Inc. (DELL) has been selected by Western
Express to provide a cloud-based CRM solution, collaborating
applications of salesforce.com (CRM) and Dell
Boomi. The combined technology from Dell and Salesforce will
improve the visibility into its customer needs and better align its
sales and operations.
Western Express operates in a highly competitive business
environment, so profitability is dependent on the efficient
delivery of services to minimize costs without sacrificing the
reliability of services. Companies also need to use customer
information wisely, which is where the CRM solution from Salesforce
and Dell is expected to come in handy.
The ongoing uncertainty in the PC market has led
Hewlett-Packard Company (HPQ) and Dell to shift
their focus to the high-margin enterprise solutions and cloud
computing markets.
According to industry experts, customers have withheld PC
purchases ahead of the Win 8 launch and hence believe that new
launches could charge up the gloomy PC market. However, it will be
hard to predict any clear winner as all the key players appear to
be playing their cards right.
All this notwithstanding, it is a fact that notebooks are being
cannibalized by tablets and while Dell will soon be launching a few
Ultrabooks, it does not have a tablet business to speak of. With
consumers remaining cautious, sales are likely to remain below
typical seasonal levels despite drivers like Win 8 and Ultrabooks.
We therefore have a Zacks #5 Rank on Dell shares, implying
Strong Sell rating for the next 1-3 months.
SALESFORCE.COM (CRM): Free Stock Analysis Report
DELL INC (DELL): Free Stock Analysis Report
HEWLETT PACKARD (HPQ): Free Stock Analysis Report
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