New enhancements scale high-volume workflows
and increase efficiency and analysis with AI
MCLEAN,
Va., Dec. 3, 2024 /PRNewswire/ -- Appian
(Nasdaq: APPN) today announced its latest platform release, which
delivers process automation powered by enterprise AI. Appian helps
organizations design, automate, and optimize business processes and
this release introduces new features across the platform, making it
faster and easier to understand, interact with, and explore data
within applications. This release introduces Appian Autoscale and
enhanced AI insights, giving organizations better operational
efficiency, scalability, and process performance. Appian was
already the scalability leader. Now, with Autoscale, Appian enables
customers to scale six million processes per hour, 10x more than
Appian's previous benchmark.
Appian Autoscale lets organizations scale
high-volume, straight-through processes, whether handling real-time
claims validation, continuous transaction monitoring, credit risk
scoring, or other high-throughput processes. With Autoscale, users
can easily scale new or existing processes and monitor performance
with tools that give insight into millions of process instances. A
detailed process history also helps identify and resolve issues
quickly, ensuring smooth operations even during high demand.
Introducing Appian Autoscale, which enables
customers to scale six million processes per hour.
Helia, a leading Lenders Mortgage Insurance (LMI) provider in
Australia, uses the Appian
Platform to automate processes and create an interconnected
workplace. By automating claims management, Helia reduced
processing time from two days to under 10 minutes, enhancing the
lender experience. Helia evaluated Appian Autoscale during its beta
program earlier this year.
"We achieved all of our application scale and performance goals
with Appian Autoscale," said Bharat Marwaha, Automation Platform
Leader, Helia.
Additional generative AI enhancements in Appian's latest release
include:
- Multiple AI features achieve FedRAMP Moderate
compliance. Now all AI Skills and most AI Copilot features are
FedRAMP compliant. These features meet the stringent security,
privacy, and operational requirements for public sector use,
enabling more government agencies to automate complex processes
with confidence.
- Simpler data extraction with AI Skills. Appian's
document extraction AI now automatically detects and consolidates
multi-page tables, streamlining data extraction and eliminating the
need for manual workarounds. Once you've completed the
reconciliation step, future table extractions will happen
automatically, further improving efficiency.
- Quicker response times and a better overall experience with
AI Copilot for data fabric. Now fully released, AI Copilot
delivers up to 40% faster response times, gives you real-time
progress updates, and supports up to 250 record types. Appian's
data fabric now also enables more precise filtering and immediate
sync recovery for automatic data updates after failed syncs.
- Process insights AI now includes AI Copilot for faster
creation of business-specific KPIs and insight summaries. Get a
fresh perspective on your processes with AI-detection for ad hoc
events, suggestions for KPIs, and insight summaries for
improvements. These easy-to-apply AI use cases provide practical,
measurable AI value that enhances collaboration, streamlines
decision-making, and improves operational efficiency.
"As organizations grow, they must rapidly scale operations and
turn ideas into actionable strategies to stay competitive," said
Michael Beckley, CTO and Founder of
Appian. "With Appian Autoscale and our AI capabilities, enterprises
can build resilient and adaptable processes that respond instantly.
By embedding agentic AI that autonomously responds to stimuli
within structured processes, Appian enables AI to use data
effectively. This approach enables seamless collaboration between
human and digital systems to drive actions for maximized
returns."
About Appian
Appian is a software company that orchestrates business
processes. The Appian Platform empowers leaders to design,
automate, and optimize important processes from start to finish.
With our industry-leading platform and commitment to customer
success, Appian is trusted by top organizations to drive
transformational process change. For more information, visit
appian.com. [Nasdaq: APPN]
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SOURCE Appian