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Computacenter PLC

13 March 2012

Computacenter plc

Annual Financial Report

Computacenter plc, the European IT infrastructure services provider, today on 13 March 2012 at 7:00 am, announces final results for the twelve months ended 31 December 2011.

"The sixth year of double digit profit growth"

FINANCIAL HIGHLIGHTS

Underlying performance

-- Group revenues increased 6.6 per cent to GBP2.85 billion (2010: GBP2.68 billion), and 2.2 per cent prior to acquisitions

-- Adjusted* profit before tax increased 12.4 per cent to GBP74.2 million (2010: GBP66.1million)

-- Adjusted* diluted earnings per share ('EPS') increased 13.3 per cent to 37.4 pence (2010: 33.0 pence)

-- Net cash prior to customer specific financing (CSF) was GBP136.8 million (2010: GBP139.4 million)

Statutory Performance

   --      Profit before tax increased 10.3 per cent to GBP72.1 million to (2010: GBP65.4 million) 
   --      Diluted EPS increased by 20.6 per cent to 39.3 pence (2010: 32.6 pence) 
   --      Net cash after CSF of GBP113.6million (2010: GBP111.0 million) 
   --      Total dividend for 2011 of 15.0 pence per share up 13.6 per cent (2010: 13.2 pence) 

OPERATING HIGHLIGHTS

   --      Strong revenue and profit growth in Germany and France as customers continue to upgrade IT infrastructure offsetting weaker Supply Chain demand in UK 

-- Germany, France and Belgium now account for 49 per cent of group adjusted operating profit (2010:33 per cent)

-- Group annual services contract base grew 6.0 per cent in constant currency to a record GBP563.6 million (2010: GBP531.9 million) with several major contracts secured towards the end of the year, and which are yet to contribute

-- Group-wide ERP project remains on track. Germany and UK successfully migrated onto the new platform and France scheduled for 2013

-- Acquisitions of Top Info, HSD and Damax, at a spend of GBP25 million, have consolidated and enhanced our geographic footprint, added new services capabilities and are performing in-line with our expectations

Mike Norris, Chief Executive of Computacenter plc, commented:

"While this outcome in itself represents a strong performance, it is worth noting that this is the sixth consecutive year that Computacenter has delivered double digit profit growth. The Group's adjusted* diluted earnings per share (EPS), increased by 13.3 per cent to 37.4 pence, largely as a result of the increased profitability. This takes the compound annual EPS growth over the last five years to 22.1 per cent.

We are delighted with the strong customer demand for our service offerings, which we confidently believe enable them to reduce their operating costs in the long term. Our new business pipeline for 2012 looks potentially as exciting, if not more so, than that which we achieved in 2011.

The Board believes that despite the current economic climate, there would need to be further deterioration in this environment for its expectations not to be met this year and the Board is confident of achieving further progress during 2012.

The agenda we have set ourselves is ambitious and not without risk, but we believe that the combination of strong customer demand, our operational track record and the strength of our balance sheet, all bode well for Computacenter's aspiration of delivering sustainable EPS growth."

*Adjusted profit before tax and EPS is stated prior to amortisation of acquired intangibles and exceptional items. Adjusted operating profit is also stated after charging finance costs on CSF.

For further information, please contact:

Computacenter plc.

Mike Norris, Chief Executive 01707 631 601

Tessa Freeman, Investor Relations 01707 631 514

www.computacenter.com

Tulchan Communications 020 7353 4200

Christian Cowley

James Macey White

www.tulchangroup.com

Chairman's statement

2011 was a good year for our Company, more so given the extraordinary economic environment. Our German unit had an outstanding year, growing revenue at 21.8 per cent in the face of stiff competition. In the UK, our revenue declined by 12.9 per cent, but we preserved our overall UK margin percentage and grew our Services order book significantly, with six substantial contracts closed in the last quarter alone. In France, continuous improvement in operations, together with the acquisition of Top Info, led to revenue growth of 33.1 per cent as well as enhanced profitability. Our Belgian operation had its best year yet.

We continued to invest in our future, implementing our Group-wide ERP system in the UK and Germany and further improving our service delivery capabilities in all countries. We grew our international service support operations in Barcelona and South Africa and we acquired a significantly larger property in the UK for our recycling operation, RDC. In total, we invested over GBP40 million of capital in strategic projects during 2011. These investments, together with those made in the recent past, have helped our results with adjusted* profit before tax growing by 12.4 per cent to GBP74.2 million and our annualised services contract base growing by 6.0 per cent to GBP563.6 million.

We face 2012 with confidence, despite the unrelenting challenge of slow, or even no growth in GDP in Western Europe. We are focusing on those aspects we can control - customer support, margin growth and cash generation in the main. We remain dedicated to providing our customers with services that save them money and help them be more competitive, and continue to invest in our ability to support them.

In this report, you will find that we strive for clear and meaningful description of all our activities and decisions, as well as continue our commitment to uphold high standards of governance in line with the UK Corporate Governance Code.

We are far from satisfied with anything we do. The competition is fierce, the economic environment uncertain, but our employees and customers have demonstrated resilience and loyalty, for which I thank them whole heartedly. We shall work hard to earn that loyalty and in doing so, continue to deliver results that we can be pleased with.

Greg Lock

Chairman

12 March 2012

*Adjusted profit before tax is stated prior to amortisation of acquired intangibles and exceptional items

CEO - Operating review - 2011

Group Overview

The Group's adjusted* profit before tax grew by 12.4 per cent to GBP74.2 million (2010: GBP66.1 million). While this outcome in itself represents a strong performance, it is worth noting that this is the sixth consecutive year that Computacenter has delivered double digit profit growth. The Group's adjusted* diluted earnings per share (EPS), increased by 13.3 per cent to 37.4 pence (2010: 33.0 pence), largely as a result of the increased profitability. This takes the compound annual EPS growth over the last five years to 22.1 per cent.

On a statutory basis, taking into account amortisation of acquired intangibles and exceptional items, Group profit before tax increased by 10.3 per cent to GBP72.1 million (2010: GBP65.4 million) and diluted EPS increased by 20.6 per cent to 39.3 pence (2010: 32.6 pence).

Group revenue, as reported, increased in 2011 by 6.6 per cent to GBP2.85 billion (2010: GBP2.68 billion). The impact of currency on the Group's revenue was not significant. Excluding acquisitions, growth on the previous year was 2.2 per cent. Group revenue growth was driven by the very strong volume improvements in France and particularly in Germany, which more than compensated for the 12.9 per cent revenue decline in the UK, due to the adverse economic climate.

Group Services revenue, as reported, increased by 6.2 per cent and by 4.9 per cent, excluding acquisitions. Once again, the drivers for this growth in Services revenue were our businesses in Germany, France and also Belgium. Services revenue in the UK declined by circa 2 per cent, although encouragingly, our Contractual Services revenues increased by 3.3 per cent.

The positive story of the year, for the Group as a whole, is that the annual Services contract base increased by 6.0 per cent in constant currency, compared to last year's figures, to GBP563.6 million. This growth does not yet take account of several contracts secured towards the end of the year, for which revenue generation is only due to commence in 2012. Contractual Services make a fundamental contribution to the long-term success of Computacenter, since it delivers better visibility of revenue. The growth experienced in 2011 bodes well for the future and leaves us confident that we are continuing to meet the IT needs of our customers.

Our Group operating expenses ('SG&A') increased by 9.6 per cent. This increase is due to a number of factors, including the impact of the acquisitions, additional depreciation and amortisation charges related to our ERP platform, together with some targeted investments, primarily in Germany, to support and maintain the growth in Services. In addition, there was an estimated increase of circa GBP7 million due to a reclassification of costs, from cost of sales to SG&A, following the migration in Germany and the UK, to our common ERP platform.

Our balance sheet has remained healthy. At the end of the year, net cash prior to customer specific financing (CSF) was GBP136.8 million (2010: net cash of GBP139.4 million). Including CSF, net funds were GBP113.6 million (2010: GBP111.0 million). The year-end cash position continues to benefit, by approximately GBP45 million (2010: GBP38 million), from the extended credit facility provided by one of the major suppliers. As stated before, the sustainability of these terms continues to remain uncertain.

Our net cash position is after a spend of GBP25 million on three acquisitions during the year, as well as the purchase of a large UK property for RDC, our recycling subsidiary, at a cost of GBP11 million.

The Board has decided to recommend a final dividend of 10.5 pence, bringing the total dividend paid for 2011 to 15.0 pence, representing a 13.6 per cent increase on the 2010 total dividend paid of 13.2 pence. The increase in dividend is consistent with our stated policy of maintaining dividend cover within our target range of 2 to 2.5 times. Subject to the approval of shareholders at the Annual General Meeting (AGM) on 18 May 2012, the proposed dividend will be paid on 15 June 2012 to shareholders on the register as at 18 May 2012.

We continue to invest for further growth and the increased acquisition activity in the year is in support of this objective. We added scale to the Supply Chain business through the Top Info acquisition in France, as well as a new customer base for cross selling our services. Our mobility offerings have been enhanced through the HSD acquisition in Germany, while Damax in Switzerland supports specific customers based within this region. While acquisitions have added scale and enhanced our services, in line with our goal of helping customers' competitiveness and saving them money, we will continue to invest organically in strengthening our existing offerings and improving our operational efficiency. For instance, our tools for automating computer based processes have been improved and advanced following a GBP10 million investment over three years into our BMC based customer toolsuite. Our various service desks were expanded significantly during 2011 to answer increased demand from our Managed Services wins. Capacity at our multi-lingual service desks in Barcelona have doubled to a total potential capacity of 650 operators across two facilities. Additionally, our service desk facilities in Erfurt, Berlin and Cape Town have all been extended to accommodate a further circa 400 operators.

Although we were already well placed in the managed services market, these investments will optimise our ability to respond to the latest trends in IT outsourcing. There is a growing appetite for selective outsourcing, rather than single provider outsourcing deals. We are increasingly being trusted and selected by customers with existing experience of outsourcing relationships and as such, many of our contracts are second generation, or even more mature outsourcing agreements. Our European head-quartered customers are more frequently requiring us to deliver IT services on a global basis, which means we must have a reliable and efficient global network of delivery partners. Our native language, multi-lingual service desk facility in Barcelona has been a critical resource in support of this trend.

Similarly, our datacenter facilities also enhance our Managed Services offerings and customer relevance. In 2011, we deployed approximately 900 new servers, storage and network devices primarily at our Tier IV secure facility in Romford, UK. We will continue to expand and upgrade these offerings to meet ongoing customer demand.

In 2011, our new ERP system was deployed in both Germany and the UK. We anticipate that France will migrate during 2013, following the completion of both an office and warehouse relocation during 2012. While much has been achieved, we are now in a 'bedding-in' phase. As with all ERP deployments of this scale and given the huge level of business change, there is still a significant volume of work to be undertaken. We are however encouraged that the experience we have gained from these two deployments will help simplify the French migration.

United Kingdom Operating Review 2011

In a particularly challenging market in the UK, total revenue reduced by 12.9 per cent in 2011, to GBP1.10 billion (2010: GBP1.27 billion). While both our Supply Chain and Services revenues were lower, the decline, at 17.7 per cent in the Supply Chain business, to GBP728.0 million (2010: GBP884.9 million) was the primary driver for the overall revenue reduction in the UK. Our Services revenue decreased only marginally by 1.7 per cent, to GBP374.1 million (2010: GBP380.5 million).

Encouragingly, adjusted* operating profit margin in the UK was broadly maintained, with profit down by 14.0 per cent to GBP37.3 million (2010: GBP43.3 million). This is largely due to certain higher volume one-off Supply Chain deals with low contribution levels in the previous year. Profitability in the UK was further protected from a greater decline by a 3.1 per cent reduction in SG&A, as a result of lower commissions and bonuses.

The slight drop in UK Services revenue was primarily due to fewer and smaller cabling projects and, following the normal trend, the material decline in Supply Chain sales also led to a reduction in Professional Services requirements.

The most encouraging development this year in the UK was the 3.3 per cent growth in Contractual Services revenue, coupled with further contract wins in the latter part of the year. The level of reported growth in the Services contract base of 1.6 per cent to GBP244.8 million (2010:GBP241.0 million), does not reflect all the contracts concluded during the latter part of the year, as billing on a large portion of these deals will not commence until 2012. This provides an early bolster for 2012 and improved predictability in the years to come. The trend to conclude deals towards the end of the year means it is too early to predict the potential for further base growth in 2012, but the pipeline remains healthy.

The new Contractual Services wins demonstrate customer confidence in our business model. In this challenging economy, our Contractual Services offerings continue to succeed in attracting customers who are looking for innovative and pragmatic ways to reduce their IT cost and increase operational efficiency. While our transactional Supply Chain and even Professional Services businesses tend to mirror economic conditions, we achieved more long-term revenue predictability during 2011. We secured a number of significant deals, including a datacenter managed service with a global manufacturer of fuels, lubricants and additives, which will be delivered from our Tier IV facility in Romford. We also won a managed service with a leading pharmacy-led high street health and beauty chain, covering 29,000 desktops and 1,600 servers. This contract, includes a Windows 7 transformation and started in September 2011.

At an underlying level, the Supply Chain business was not entirely disappointing, with improved margins preventing gross margin decline and delivering a flat gross margin percentage performance on 2010.

Although this improvement in contribution was partly due to the absence of the previously mentioned high- volume, low-margin deals seen in 2010, it was also influenced by an improvement in Solution sales and the optimised terms that we have negotiated with our major vendors. Vendor terms are not guaranteed and they must be frequently renegotiated, so such benefits cannot be relied upon.

Windows 7 and other new Microsoft offerings, continue to drive IT transformation projects among our customer base and at an increasing rate. We are well placed to meet this demand, which provides us with comfort even in an economy where difficulties remain. Customer desire to modernise their workplace and Microsoft's operating system support changes, are expected to help the Supply Chain and Professional Services businesses in 2012. John Jester, General Manager of UK Enterprise and Partner Group at Microsoft explains this encouraging opportunity:

"Microsoft Windows 7 is the world's fastest growing operating system in history yet many enterprise customers' desktop PCs still run on Windows XP - an eleven-year old operating system that is approaching end-of-life in only two years. To encourage corporate customers to upgrade their systems to a modern platform that will reduce costs, improve productivity and enable future growth, Microsoft is working closely with Computacenter, a key strategic partner that has the expertise and capabilities to deliver great value to our joint customers."

Customers increasingly wish to engage with Computacenter to streamline their supply chain. For example, we were successful in securing a multi-million pound per annum supplier consolidation contract with a large broadcaster in the UK. We will help the broadcaster reduce the time spent managing procurement, which will improve the quality of service and enable cost savings.

The UK business has also experienced an increase in demand from its customers to expand the delivery of IT services to global locations - a trend we are seeing across the Group. This was evidenced by a number of wins during 2011, including a managed service with an American multinational conglomerate for 75,000 end-users in 36 countries. Astra Zeneca was another large new international win last year and we will be providing service desk and deskside support to their users in nine countries.

Our subsidiary RDC, which provides customers with secure and environmentally appropriate solutions for their end-of-life IT equipment, once again delivered strong performance, with revenue growth of 18.4 per cent over 2010. While their profit margins remained resilient in 2011, RDC's relocation in early 2012 to a recently acquired larger and better single location in Braintree, Essex, should improve efficiency and generate further performance improvements in 2012 and beyond.

Germany Operating Review 2011

In the German segment, including acquisitions, overall adjusted* operating profit for the year grew by a significant 39.2 per cent to EUR31.9 million (2010: EUR22.9 million). Excluding the results of acquisitions, HSD in Germany and Damax AG in Switzerland, adjusted* operating profit grew by 26.1 per cent to EUR28.9 million (2010: EUR22.9 million).

In contrast to the weak start experienced in 2010, 2011 began buoyantly following a strong end to 2010 and we continued to largely sustain this encouraging performance throughout 2011. Total revenue in the year, for the segment as a whole, increased by 20.3 per cent to EUR1,415.3 million (2010: EUR1,176.7 million) and excluding acquisitions, the revenue growth was 17.8 per cent. Much of this growth was delivered by the Supply Chain business, with workplace and networking equipment sales driving a large portion of the volume increase. Supply Chain revenue, for the segment as a whole, increased by a noteworthy 24.3 per cent and excluding acquisitions, on a like-for-like basis, Supply Chain revenue for the year grew by 21.4 per cent.

While encouraging in itself, this growth also stimulated our Services business. Not only did a major supplier of electronic components to the automotive industry award Computacenter Germany a three-year workplace equipment supply contract, but the relationship has evolved to include additional consultancy and related support services.

Services revenue, overall, grew by a healthy 12.3 per cent to EUR445.5 million (2010: EUR396.7 million) and excluding acquisitions, growth in Services revenue was 10.6 per cent. Applying the same exclusions, our Services contract base grew by 6.2 per cent to EUR308.0 million (2010: EUR290.0 million). However, this contract base growth hides the materiality of the Services wins concluded within the second half of the year, as most of these contracts will only generate revenue from 2012 onwards. The total lifetime contract value of all the Contractual Services wins awarded in 2011 amounted to approximately EUR250 million. This exceptional and sudden volume increase presented us with some resource and business take-on challenges. Although this caused some erosion to our Services margins, we started 2012 with an unhindered opportunity to optimise this growth.

The material wins achieved in 2011 represent the investments we made to enhance our Managed Services portfolio and deliver more capability. These wins also reflect growing demand from our existing customers for IT service delivery across a broader range of geographies and our ability to respond to these requirements.

These market drivers resulted in our largest value, service desk contract win ever awarded by a global manufacturer within the aerospace sector. This five year contract has an annual contract value of EUR13 million and will draw on all the Group's core capabilities across all its European operations. Additionally, a large German re-insurance provider awarded Computacenter Germany a four-year service desk contract, which will be supported internationally from our expanded Berlin service desk.

Both these customers have extensive prior experience of outsourcing critical IT functions to external providers and we believe their decision to partner with Computacenter demonstrates growing market confidence in the quality and maturity of our Services.

This is further supported by independent market analysis undertaken by Experton, which rated our offerings for managed workplace services, as the most outstanding amongst our 13 primary competitors.

The need to meet growing customer demand and fulfil a sudden increase in Services business take-on requirements, while migrating onto the ERP platform, unsurprisingly resulted in a rise of SG&A.

However, more than half of the SG&A increase is due to a combination of the reclassifications between cost of sales and SG&A, the impact of acquisitions and expenses relating to amortisation of our new ERP platform. Excluding these impacts and at an underlying level, the SG&A in Germany grew by approximately 7 per cent. We will continue to invest in improving the efficiency of our take-on process, as well as our general technical resources, to enable our future growth aspirations.

The HSD acquisition in April 2011 has enabled us to establish our mobility and "bring-your-own" device offerings, resulting in very positive responses from our existing customers, as well as the wider market. This business has now been fully integrated into the German business.

From January 2011, the activities of Computacenter Luxembourg have been reported as part of the German business. Towards the end of July 2011, Computacenter acquired a majority stake in Damax AG in Switzerland and it was similarly considered appropriate to report this business performance as part of Computacenter Germany. Both of these businesses are already showing encouraging contributions to our German reporting sector.

France Operating Review 2011

Computacenter France, including Top Info's contribution for three quarters of 2011, delivered an adjusted* operating profit of EUR6.9million (2010: EUR1.2million). More than half of this profit improvement was delivered organically, which represents an encouraging performance for both the pre and post-acquisition business.

We achieved another year of good revenue growth with revenue in our existing French business increasing by 6.5 per cent, again outperforming the French market convincingly. Total reported revenue, including the three quarters of Top Info, increased by 31.4 per cent to EUR551.3 million (2010:EUR419.4 million).

Including the Top Info acquisition, for three quarters of the year, Supply Chain revenue increased significantly by 35.5 per cent, with an increase of 7.1 per cent to the Supply Chain revenue of the business, excluding Top Info. Services grew by 11.1 per cent and without Top Info, Services revenue increased by 3.9 per cent.

The significant opportunity of deploying Computacenter's Services offerings to Top Info clients is only just beginning, which bodes well for our Services business during 2012 and beyond. Full exploration of this opportunity should improve the 13.9 per cent (2010: 16.5 per cent) Services revenue mix.

The shift in business mix during 2011 is attributable to the strong Supply Chain nature of Top Info. The material revenue growth in the Supply Chain business came largely from improved sales of software and enterprise equipment and to a lesser extent from workplace Supply Chain sales. Supply Chain activity with the primary national procurement agencies for the French public sector has been encouraging and we feel very well placed to gain from future government refresh initiatives.

We have increased the cross selling Services to our traditional Supply Chain customers. For example, at the end of 2010, we announced that we had been awarded a three year global software licensing contract with a major energy utilities company. In 2011, we went on to win a separate three-year Services contract, extendable to eight years, for the delivery of a full managed service.

This evolution is also occurring within the private sector as evidenced by a three year contract win with a major corporate and investment bank within the French financial sector. We will be providing desk and desk-side support to their users.

Our annual Contractual Services base has grown to EUR58.4 million (2010: EUR47.1 million). However, a large proportion of recent Managed Services wins will only commence revenue generation during 2012 which, going forward will help boost the Services business further and have not been included in the 2011 Contractual Services base.

As can be expected with strong revenue growth, commission earnings during the year were higher. This was the primary contributor for the 3.6 per cent increase in the SG&A of the existing business' SG&A, while the SG&A of the post acquisition business increased by 28.8 per cent. We have also continued to invest in strengthening our salesforce during the year, with returns anticipated from 2012 onwards.

The sales functions of Top Info and the original Computacenter France have now been combined into a single operation and the businesses were merged on 30 December 2011. This has completed the integration of Top Info, which went smoothly, retaining all current major customers.

Belgium Operating Review 2011

Our Belgium operation delivered an outstanding adjusted* operating profit improvement of 264 per cent, recording an operating profit of EUR1.8 million (2010: EUR0.5 million). After taking into account certain unusual items in 2011, at an underlying level, the operational profit improvement on last year was approximately EUR1 million.

This result is particularly pleasing, as we maintained overall revenues of EUR49.5 million (2010: EUR49.6 million). Our 2010 revenues were influenced to a significant extent, by a one-off Supply Chain sale, at a low margin. Generally, the quality of the revenue earned in the year improved.

Supply Chain revenue reduced by 2.9 per cent to EUR38.8 million (2010: EUR40.0 million). However, on the upside, our Services business grew by 10.3 per cent to EUR10.6 million (2010: EUR9.7 million), due to growth in both Professional and Managed Services. Pleasingly, Professional Services revenue did not, as would be the anticipated trend, follow the Supply Chain revenue. The Professional Services revenue growth came from projects delivered to new customers, while our Managed Services contract base grew by more than 30 per cent. We also successfully extended our contract with SWIFT for a further three years, based on our existing 10-year relationship.

We are increasingly delivering a wider suite of services and solutions to our customers. This expanding portfolio is demonstrated by a turnkey project with the city of Wavre, which includes virtualisation, storage, networking and IP telephony services as well as Supply Chain.

As with the rest of the Group, we are experiencing growing demand for our services to be delivered across a wider geographic scale, as evidenced by a contract recently agreed with a multinational biopharmaceutical manufacturer, headquartered in Brussels. As part of the EUR3 million deal, we will be providing the customer with workplace services across its European locations.

Outlook Statement

The Board believes that despite the current economic climate, there would need to be further deterioration in this environment for its expectations not to be met this year and the Board is confident about gaining further progress during 2012. The Group enters 2012 buoyed by the recent contract wins, an improving position in the UK and continuing growth rates in France and Germany.

The high level of activity across the Group means that the operational challenges facing us this year, should not be underestimated. In the UK, we are incorporating last year's record Managed Services wins. In France, we are centralising all our logistics facilities into a single operation centre, relocating the whole head office and sales functions, as well as preparing to migrate the French operation to the Group ERP platform during 2013. In Germany, the growth we experienced in 2011 and which has continued in the early part of 2012 requires our facilities and technical resources to expand. At a Group-level, customer demand remains to drive the rapid expansion of our Group Service Desk, at both existing and new locations.

We continue to invest to improve the services we offer customers and maximise Computacenter's long-term growth potential. We are delighted with the strong customer demand for our service offerings, which we confidently believe enable them to reduce their operating costs, in the long term. Our new business pipeline for 2012 looks potentially as exciting, if not more so, than that which we achieved in 2011. The agenda we have set ourselves is ambitious and not without risk, but we believe that the combination of strong customer demand, our operational track record and the strength of our balance sheet, all bode well for Computacenter's aspiration of delivering sustainable EPS growth.

Mike Norris

Chief Executive

12 March 2012

*Adjusted profit before tax and EPS is stated prior to amortisation of acquired intangibles and exceptional items. Adjusted operating profit is also stated after charging finance costs on CSF.

Finance Director's review 2011

Turnover and profitability

In 2011, Computacenter Group delivered turnover growth and the sixth successive year of profit growth.

At a headline level, turnover grew by 6.6 per cent to GBP2.85 billion, although on a like-for-like basis (excluding acquisitions), turnover growth was 2.2 per cent.

The overall Group performance resulted from a mixed performance across our main geographies. Our German business was the main growth driver with a buoyant market and share gains driving revenue growth in all business lines, however weak infrastructure spending in the UK drove a contraction in the UK supply chain and professional services revenues.

Adjusted profit before tax improved by 12.4 per cent from GBP66.1 million to GBP74.2 million. This increase was achieved despite additional depreciation and amortisation charges of approximately GBP3.4 million following the go-live of our German and UK businesses onto our new ERP platform and related infrastructure.

After taking account of exceptional items and increased amortisation of acquired intangibles following our acquisitions in the year, statutory profit before tax increased by 10.3 per cent from GBP65.4 million to GBP72.1 million.

Adjusted operating profit

Statutory operating profit increased from GBP65.9 million to GBP71.9 million. However, management measure the Group's operating performance using adjusted operating profit, which is stated prior to amortisation of acquired intangibles, exceptional items, and after charging finance costs on customer specific financing ("CSF") for which the Group receives regular rental income. Gross profit is also adjusted to take account of CSF finance costs. The reconciliation of statutory to adjusted results is further explained in the segmental reporting note (Note 3) to the financial statements. For the purposes of this statement, all subsequent references are to adjusted measures.

Restatement and classification of costs

In the prior year financial statements, distribution costs were shown below gross profit, however, management monitor the performance of the business by including such costs within gross profit. As a result, these costs have been included in cost of sales in 2011, and 2010 has been restated accordingly.

From 1 January 2011, the management of Computacenter Luxembourg has been transferred from Belgium to Germany. As a consequence, CC Luxembourg is reported as part of the German segment. The comparative segmental information in 2010 has been restated to reflect this change.

United Kingdom

Due to weak demand for infrastructure spending, particularly from Financial Services and Government customers, UK revenues contracted in 2011 by 12.9 per cent, reducing to GBP1,102.2 million. Supply chain sales decreased by 17.7 per cent, although the rate of decline slowed progressively in each quarter of the year. A similar contraction in professional services revenues resulted in a reduction in overall services revenues, by 1.7 per cent. The growth in support and managed services revenues of 3.3 per cent does not fully reflect the progress made in 2011, with a number of significant contracts won in Q4 that will not contribute to our revenues and contract base until 2012.

Despite the reduction in revenues, gross margins remained robust, with our adjusted gross profit margin increasing from 14.0 per cent to 15.2 per cent mainly due to a higher mix of services sales and an improved supply chain margin rate due to the absence of some large, low margin deals, particularly in software. Robust management of our adjusted operating expenses ("SG&A") led to a reduction of 3.1 per cent in 2011. This, together with our focus on margin return, has ensured that overall adjusted operating profit reduced broadly in line with revenue, by 14.0 per cent from GBP43.3 million to GBP37.3 million.

Germany

The pace of growth in our German business increased in 2011. Revenue, as reported, grew in 2011 by 21.8 per cent to GBP1,228.6 million (2010: GBP1,008.9 million). The revenue impact of acquisitions (HSD in Germany and Damax in Switzerland) and currency movements were not significant.

Overall, supply chain revenues increased by 25.9 per cent including acquisitions, with services revenues growing by 13.7 per cent. Whilst the market in Germany was particularly buoyant in 2011, our share of the market has also increased. The gross margin return of the business reduced, partly due to the increased mix of supply chain revenues, and partly due to margin erosion in services, where the pace of growth impacted our efficiency of business take-on resources.

SG&A increased by GBP20.3 million to GBP129.6 million (2010: GBP109.3 million). Approximately GBP7 million of this increase is due to reclassifications between cost of sales and SG&A from alignment arising from our ERP project. Approximately GBP5 million arises from the impact of acquisitions and expenses relating to amortisation of the new ERP platform. The underlying growth in the German SG&A cost base of GBP8 million relates to investments in the pre-sales and business take on teams to support the growth in the services business. Overall, the German segment operating profit increased by 40.9 per cent from GBP19.7 million to GBP27.7 million, with the organic growth in our German business augmented by the profit generated by our acquisitions (HSD in Germany and Damax in Switzerland).

France

The revenue in the French segment increased by 33.1 per cent in the year. In April 2011, the Group acquired Top Info SAS, which contributed revenues of GBP90.7 million in the year. Encouragingly, like-for-like revenues from our existing French business grew by 7.9 per cent. Supply chain revenue increased by 8.4 per cent prior to acquisitions, mainly due to growth in software and enterprise product sales. Services revenue grew by a more modest 5.2 per cent consolidating the gains made in 2010.

Following a reduction in 2010, the gross profit return in France recovered in 2011 to 10.6 per cent, due largely to a focus on margin management in services together with the improved mix of enterprise product sales. SG&A grew in France principally due to the Top Info acquisition, with SG&A in our existing French business increasing by 4.9 per cent, mainly due to increased commission payments linked to the improvement in gross margin. The operating profit of the combined business increased from GBP1.0 million to GBP6.0 million, with the contribution from Top Info largely matching the organic growth in profits in the existing Computacenter France business.

As a result of the improved profitability of the business, and an improvement in management's view of the future performance of the combined entity, a deferred tax asset of GBP2.0 million in respect of losses has been recognised, and disclosed as an exceptional gain.

At the end of 2011, the Computacenter and Top Info businesses were merged, and no longer generate independent cash flows. The goodwill arising from the Top Info purchase has therefore been assessed on the combined cash flows of the enlarged Computacenter France business.

During 2011, the French business committed to move to a new warehouse and office premises and the combined business is expected to move during the first half of 2012.

Belgium

Reported revenue increased by 0.9 per cent to GBP43.0 million. (2010: GBP42.6 million). It is pleasing that the mix of revenue in 2011 generated healthy gross margin (2010 included a very large low margin supply chain deal with a single customer).

Gross margin return on sales for Belgium overall improved from 7.6 per cent to 10.7 per cent. SG&A, however, increased by 7.8 per cent mainly due to increased commission costs on the increased gross margin performance.

Overall therefore operating profit improved from GBP0.4 million in 2010 to GBP1.6 million in 2011. Although approximately GBP0.3 million of this profit growth was due to factors that are not expected to recur, the majority of the growth represents underlying improvement in the business.

Exceptional items

In line with the requirements of IFRS3 Revised, acquisition-related costs are expensed in the period in which they are incurred. The group has recorded GBP1.0 million acquisition-related costs for both successful and aborted acquisitions within exceptional items.

Due to circumstances arising after the acquisition date, the performance criteria required to trigger deferred consideration of EUR1.0 million that were previously expected to be achieved, were not met. As a result, the deferred consideration liability recognised has been reversed and the GBP0.9 million gain in the income statement has been recorded as an exceptional item.

Additionally, the statutory tax charge benefits from two items of an exceptional nature. Firstly, the deferred tax asset in respect of losses in Germany was re-assessed in line with management's view of the entity's future performance. Where the reassessment exceeds the losses utilised in the year, the change in recoverable amount of the deferred tax asset is shown as an exceptional item. Secondly, the improved profitability in France, together with an improved outlook for the combined French entity's future performance has resulted in the initial recognition of a deferred tax asset in respect of losses. The combined impact in the income statement is shown as an exceptional item.

Finance income and costs

Net finance income of GBP0.2 million was earned on a statutory basis in 2011 (2010: net finance costs of GBP0.5 million). This takes account of finance costs on CSF of GBP1.5 million (2010: GBP2.1 million). On an adjusted basis, prior to the interest on CSF, net finance income increased from GBP1.6 million in 2010 to GBP1.7 million in 2011.

Taxation

The effective adjusted tax rate for 2011 was 21.7 per cent (2010: 23.1 per cent). The Group's tax rate continues to benefit from losses utilised on earnings in Germany and this year in France and further benefits from the reducing corporation tax rate in the UK.

Deferred tax assets that have been recognised in respect of losses carried forward increased to GBP15.4 million (2010: GBP11.3 million). In addition, at 31 December 2011, there were unused tax losses across the Group of GBP125.6 million (2010: GBP171.2 million) for which no deferred tax asset has been recognised. Of these losses, GBP68.5 million (2010: GBP99.4 million) arise in Germany, albeit a significant proportion have been generated in statutory entities that no longer have significant levels of trade. The remaining unrecognised tax losses relate to other loss-making overseas subsidiaries.

Earnings per share and dividend

The adjusted* diluted earnings per share has increased in line with profit growth by 13.3 per cent from 33.0 pence in 2010 to 37.4 pence in 2011. The statutory diluted earnings per share growth of 20.6 per cent was greater due to exceptional tax items in 2011.

The Board is recommending a final dividend of 10.5 pence per share, bringing the total dividend for the year to 15.0 pence (2010: 13.2 pence). Subject to the approval of shareholders at the Annual General Meeting (AGM) on 18 May 2012, the proposed dividend will be paid on 15 June 2012 to shareholders on the register as at 18 May 2012.

Acquisitions

During 2011, the Group acquired three subsidiaries. On 1 April 2011, the Group acquired 100 per cent of Top Info SAS in France. The Top Info business was merged with our Computacenter France business on 30 December 2011, and as a consequence no longer has its own separable cash flows. Accordingly the goodwill arising on the acquisition has been tested against the combined Computacenter France cash generating unit ("CGU").

On 11 April the Group acquired 100 per cent of HSD Consult GmbH, which has been combined in the year within the Computacenter Germany CGU.

On 21 July 2011, the Group acquired 80 per cent of Damax AG in Switzerland, and agreed to purchase the remaining 20 per cent by mid 2015 for a consideration dependent upon the achievement of agreed performance criteria over the next three and a half years. Due to the nature of the transaction, the Group has present access to the benefits associated with the remaining 20 per cent of Damax. The Group has recorded this acquisition as a linked transaction, and has accordingly consolidated 100 per cent of the results of Damax since the acquisition date and estimated the fair value deferred consideration payable.

Cash flow

The Group's trading net funds position takes account of factor financing and current asset investments but excludes customer specific financing. There is an adjusted cash flow statement provided in note 10 that restates the statutory cash flow to take account of this definition.

Net funds excluding CSF reduced marginally from GBP139.4 million to GBP136.8 million by the end of the year. The Group continued to deliver strong cash generation from its operations in 2011, with adjusted operating cash flow of GBP95.5 million (2010: GBP108.2 million). In the year our outflow of cash included over GBP40 million on specific strategic cash investments, such as the remaining expenditure on our ERP implementation, the purchase of a new freehold facility for our RDC recycling business for approximately GBP11 million, and net cash outflow on acquisitions of GBP25.3 million.

When taking these investments into account together with tax and dividends, our net funds excluding CSF reduced marginally in the year.

Whilst the cash position remains robust, the Group continued to benefit from the extension of a temporary improvement in credit terms with a significant vendor, equivalent to GBP45 million at 31 December 2011, an increase of approximately GBP7 million from December 2010.

CSF reduced in the year from GBP28.4 million to GBP23.1 million partially due to a decision to restrict this form of financing in the light of the credit environment and reduced customer demand. Taking CSF into account, total net cash at the end of the year was GBP113.6 million, compared to GBP111.0 million at the start of the year.

Customer specific financing

In certain circumstances, the Group enters into customer contracts that are financed by leases or loans. The leases are secured only on the assets that they finance. Whilst the outstanding balance of CSF is included within the net funds for statutory reporting purposes, the Group excludes CSF when managing the net funds of the business, as this CSF is matched by contracted future receipts from customers.

Whilst CSF is repaid through future customer receipts, Computacenter retains the credit risk on these customers and ensures that credit risk is only taken on customers with a strong credit rating.

The committed CSF financing facilities, are thus outside of the normal working capital requirements of the Group's product resale and service activities.

Capital Management

Details of the Group's capital management policies are included within the financial statements.

Financial instruments

The Group's financial instruments comprise borrowings, cash and liquid resources, and various items that arise directly from its operations. The Group enters into hedging transactions, principally forward exchange contracts or currency swaps. The purpose of these transactions is to manage currency risks arising from the Group's operations and its sources of finance. The Group's policy remains that no trading in financial instruments shall be undertaken.

The main risks arising from the Group's financial instruments are interest rate, liquidity and foreign currency risks. The overall financial instruments strategy is to manage these risks in order to minimise their impact on the financial results of the Group. The policies for managing each of these risks are set out below. Further disclosures in line with the requirements of IFRS 7 are included in the financial statements.

Interest rate risk

The Group finances its operations through a mixture of retained profits, cash and short-term deposits, bank borrowings and finance leases and loans for certain customer contracts. The Group's bank borrowings, other facilities and deposits are at floating rates. No interest rate derivative contracts have been entered into.

Liquidity risk

The Group's policy is to ensure that it has sufficient funding and facilities in place to meet any foreseeable peak in borrowing requirements. The Group's positive net funds position was maintained throughout 2011, and at the year-end was GBP136.8 million excluding CSF, and GBP113.6 million including CSF.

Due to strong cash generation over the past three years, the Group is now in a position where it can finance its requirements from its cash balance. As a result, the Group has not renewed a number of overdraft and factoring facilities during 2010 and 2011, but has implemented a cash pooling arrangement for the majority of Group entities.

At 31 December 2011, the Group had available uncommitted overdraft of GBP15.9 million (2010 uncommitted overdraft and factoring facilities of GBP15.5 million). The Group's committed facility expired in May 2011, and was not renewed.

The Group manages its counterparty risk by placing cash on deposit across a panel of reputable banking institutions, with no more than GBP50.0 million deposited at any one time except for UK Government backed counterparties where the limit is GBP70.0 million.

Customer specific financing facilities are committed.

Foreign currency risk

The Group operates primarily in the UK, Germany, France, and with smaller operations in Belgium, Switzerland, Spain and South Africa. The Group uses a cash pooling facility to ensure that its operations outside of the UK are adequately funded, where principal receipts and payments are denominated in Euros. In each country a small proportion of the sales are made to customers outside those countries. For those countries within the Euro zone, the level of non-Euro denominated sales is very small and, if material, the Group's policy is to eliminate currency exposure through forward currency contracts. For the UK, the majority of sales and purchases are denominated in Sterling and any material trading exposures are eliminated through forward currency contracts.

The value of contracts where service is provided in multiple countries has increased. The Group aims to minimize this exposure by invoicing the customer in the same currency in which the costs are incurred. For certain contracts, the Group's committed contract costs are not denominated in the same currency as its sales. In such circumstances, for example where contract costs are denominated in South African Rand, the Group eliminates currency exposure for a foreseeable future period on these future cash flows through forward currency contracts. In 2011, the Group recognised a charge of GBP0.5 million through other comprehensive income in relation to the changes in fair value of related forward currency contracts, where the cash flow hedges relating to firm commitments were assessed to be highly effective.

Credit risk

The Group principally manages credit risk through management of customer credit limits. The credit limits are set for each customer based on the creditworthiness of the customer and the anticipated levels of business activity. These limits are initially determined when the customer account is first set up and are regularly monitored thereafter. In France, credit risk is mitigated through a credit insurance policy which applies to non-Government customers and provides insurance for approximately 50 per cent of the relevant credit risk exposure.

There are no significant concentrations of credit risk within the Group. The Group's major customer, disclosed in note 3 to the financial statements consists of entities under the control of the UK Government. The maximum credit risk exposure relating to financial assets is represented by carrying value as at the balance sheet date.

Going concern

As disclosed in the Directors' Report, the directors have a reasonable expectation that the Group has adequate resources to continue its operations for the foreseeable future. Accordingly they continue to adopt the going concern basis in preparing the consolidated financial statements.

Tony Conophy

Finance Director

12 March 2012

Risk management

The ongoing identification and monitoring of risks are undertaken by our Group Risk Committee ('GRC'), the members of which include: the Group Chief Executive, Group Finance Director, Managing Director UK Sales, Managing Director UK Operations, Company Secretary and Group Risk Manager, Chief Executive of Germany, Director General of France and the Group Internal Auditor.

The GRC is responsible for compiling the Strategic Risk Log ('SRL') annually, a 'top down' list of unwanted situations which could prevent the strategic objectives, as established by the Board, from reaching the desired outcome. These risks also include the possibility for failure in maximising upside potential. The SRL is compiled by the Committee with facilitated guidance from an external risk consultancy, every two years, as well as the 'bottom up' Business Risk Assessment ('BRA'), as delivered by all the business leaders across the Group. Ownership for the top 20 strategic risks is allocated across the GRC and monitored at quarterly scheduled meetings.

The agenda of items considered at a GRC meeting also includes: Health and Safety, Insurance and Liabilities, Business Continuity and IT Disaster Recovery, Corporate Sustainable Development and Internal Audit reports. The Group Internal Auditor aims to provide the Group Audit Committee with feedback on the risk control measures being monitored and assurance that the assessment of risk remains active, at a senior level. The Group Internal Auditor additionally reports on findings, following internal audits of areas impacted by risks captured on the risk logs.

Assessing risk is not only about what is foreseeable. An exercise was undertaken this year by the Committee to consider the unthinkable risks, or 'black swans' and to contemplate their impact on business objectives and how best to mitigate. The disaster recovery plans have undergone review following this study, as further opportunity of minimising post-disaster chaos have, in certain instances, been identified.

The Committee this year benchmarked the SRL against an external Global Risk Management Survey and of the top 10 external findings; the SRL had captured eight, which provides some comfort that our identification process is aligned to that being undertaken in other organisations. Those generic risks more widely identified and also listed on our SRL include: business continuity risks associated with IT operational failures; our obligations under regulatory and compliance legislation; data protection exposures; and the consequences of expanding the delivery of our offerings to our customers, globally. Certain risks on the SRL have been identified as posing potential threat to our strategic objectives and some of these are detailed below:

 
 Strategic           Accelerating the    Reducing cost       Maximising the      Growing our         Ensuring the 
 objectives          growth of our       through increased   return on working   profit margin       successful 
                     contractual         efficiency and      capital and         through increased   implementation of 
                     services business   industrialisation   freeing working     services and        the Group-wide 
                                         of our service      capital where not   high-end product    ERP system 
                                         operations          optimally used      sales 
------------------  ------------------  ------------------  ------------------  ------------------  ------------------ 
 Principal risks     -- Our offerings    -- There may be     -- Following        -- Resource         -- With a project 
                     may transpire to    an absence of       significant         demands could       of this scale 
                     be uncompetitive    appropriate         progress over the   arise when          there is the 
                     within the market   investment into     years in reducing   transitioning       potential that 
                     or an unforeseen    automated tools     working capital     multiple new        during early 
                     technology          and other           through the         service business    transition 
                     shift occurs        efficiency          disposal            opportunities       operational 
                     where the market    measures, which     of the              at or around the    issues could 
                     develops appetite   effectively fails   distribution        same time.          occur which 
                     for different       to reduce the       business, as well   -- Our sales        impact on 
                     equipment and       need for manual     as other working    teams could lose    customer service 
                     solutions to        intervention        capital             focus on our        levels and 
                     those               activity and        optimisation        defined             ultimately, 
                     offered.            thus could impact   initiatives, a      propositions and    overall financial 
                     -- We potentially   upon our            material increase   target market       performance of 
                     do not dedicate     competitive         in working          resulting           the Company. 
                     correct levels of   position or a       capital demand      in the 'over        -- After the ERP 
                     resource to         suitable return     could harm          promising' on the   system is fully 
                     satisfy our         on these            further progress    scope of services   embedded there is 
                     customers'          investments is      in this regard.     offered to new      the potential 
                     varying             not achieved.                           customers or        that the full 
                     needs for                                                   making              return on this 
                     innovation.                                                 non-standard        investment is not 
                     -- Our growth                                               offerings during    realised. 
                     aspirations are                                             the life of a 
                     impacted by the                                             contract. This 
                     economic climate                                            could result in 
                     and with a                                                  margin erosion, 
                     certain level of                                            customer 
                     uncertainty about                                           dissatisfaction 
                     a full return to                                            or delays in the 
                     economic                                                    initial phases of 
                     stability in the                                            the contract. 
                     short-term; there                                           -- Our vendor 
                     is the potential                                            partners compete 
                     for reduced                                                 in the high-end 
                     capital                                                     sales environment 
                     expenditure from                                            and approach our 
                     customers.                                                  customers 
                                                                                 directly. 
------------------  ------------------  ------------------  ------------------  ------------------  ------------------ 
 Principal           -- We formally      -- The              -- There is         -- We have an       -- The transition 
 mitigations         review all lost     industrialisation   continued focus     established         of the various 
                     bids and most won   and investment      on working          transition and      systems have been 
                     bids to ensure      review board        capital controls    transformational    phased over a 
                     that we keep        convenes monthly    in each country     activity            period of circa 
                     abreast of          and monitors the    at all levels,      programme with      three years, 
                     customer            return              supplemented by     access to           with the other 
                     expectation from    on investment as    rigorous target     additional          countries 
                     their IT services   well as the         based               resources as        providing back-up 
                     and solutions       planned KPI         incentivisation     necessary           support to the 
                     provider. We        improvements and    system. In          utilising our       transitioning 
                     formally review     considers future    future, the ERP     Master Vendor       country. Lessons 
                     our internal        investments and     system will         relationship        learnt 
                     service providers   improvements        facilitate a        which caters for    from 2011 
                     against price       taking account of   common approach     bridging any        transitions in 
                     points and          feedback from       to working          capability and      Germany and the 
                     benchmarked         multiple sources    capital             capacity concerns   UK will be 
                     service quality     within the          management,         that may arise.     deployed in 
                     standards.          business.           across the Group,   -- Governance       future countries. 
                     -- We launched a                        through best        boards and a        -- Return on 
                     Customer Value                          practice and        tool, through       investment plans 
                     Scorecard                               other working       which all           have been 
                     to identify our                         capital control     relevant parties    developed and 
                     larger customers'                       adoption.           have to engage,     will be built 
                     innovation                                                  aim to              into the internal 
                     needs and we are                                            prevent any         governance 
                     currently                                                   non-standard        structure at all 
                     implementing                                                offerings. All      relevant levels, 
                     the 'continual                                              change management   and targets have 
                     improvement                                                 will be reviewed    already been 
                     framework' to                                               by a governance     included in 
                     detect where                                                board and if        senior management 
                     innovation needs                                            material, the       pay plans. 
                     are arising.                                                same approval 
                     -- We operate                                               process as for 
                     within different                                            new contracts 
                     economies that                                              will be 
                     are affected                                                initiated. 
                     differently at                                              -- Senior 
                     different times.                                            management work 
                     We also believe                                             very closely with 
                     that our                                                    our leading 
                     offerings are                                               partners and 
                     targeted                                                    customers in 
                     specifically                                                order to 
                     towards being                                               continually 
                     beneficial to our                                           promote and 
                     customers who are                                           protect the value 
                     looking to reduce                                           we bring to the 
                     costs.                                                      customer. 
                                                                                 Computacenter's 
                                                                                 customers 
                                                                                 demand 
                                                                                 optimisation of 
                                                                                 their IT 
                                                                                 infrastructures 
                                                                                 and to this end, 
                                                                                 vendor 
                                                                                 independent 
                                                                                 solutions 
                                                                                 are imperative. 
------------------  ------------------  ------------------  ------------------  ------------------  ------------------ 
 

Directors' responsibility statement

-- The financial statements, prepared in accordance with International Financial Reporting Standards, as adopted by the EU, give a true and fair view of the assets, liabilities, financial position and profit for the Company and undertakings included in the consolidation taken as a whole; and

-- Pursuant to the Disclosure and Transparency Rules the Company's annual report and accounts include a fair review of the development and performance of the business and the position of the Company and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face.

On behalf of the Board

   Mike Norris                                       Tony Conophy 
   Chief Executive                                  Finance Director 

12 March 2012

Consolidated income statement

For the year ended 31 December 2011

 
                                                                     Restated 
                                                            2011         2010 
                                              Notes      GBP'000      GBP'000 
Revenue                                           3    2,852,303    2,676,495 
Cost of sales                                        (2,470,932)  (2,329,660) 
Gross profit                                             381,371      346,835 
 
Administrative expenses                                (307,377)    (280,288) 
Operating profit: 
--------------------------------------------  -----  -----------  ----------- 
Before amortisation of acquired intangibles 
 and exceptional items                                    73,994       66,547 
Amortisation of acquired intangibles                     (1,986)        (655) 
Exceptional items                                          (131)            - 
--------------------------------------------  -----  -----------  ----------- 
Operating profit                                          71,877       65,892 
 
Finance income                                             2,361        2,329 
Finance costs                                            (2,136)      (2,823) 
 
Profit before tax: 
--------------------------------------------  -----  -----------  ----------- 
Before amortisation of acquired intangibles 
 and exceptional items                                    74,219       66,053 
Amortisation of acquired intangibles                     (1,986)        (655) 
Exceptional items                                 4        (131)            - 
--------------------------------------------  -----  -----------  ----------- 
Profit before tax                                         72,102       65,398 
 
Income tax expense: 
--------------------------------------------  -----  -----------  ----------- 
Before amortisation of acquired intangibles 
 and exceptional items                                  (16,125)     (15,265) 
Tax on amortisation of acquired intangibles                  433          187 
Tax on exceptional items                          4          174            - 
Exceptional tax items                             4        4,427            - 
--------------------------------------------  -----  -----------  ----------- 
Income tax expense                                5     (11,091)     (15,078) 
                                                     -----------  ----------- 
Profit for the year                                       61,011       50,320 
                                                     -----------  ----------- 
 
Attributable to: 
Equity holders of the parent                              61,013       50,321 
Non-controlling interests                                    (2)          (1) 
                                                     -----------  ----------- 
                                                          61,011       50,320 
                                                     -----------  ----------- 
 
Earnings per share 
- basic                                           6        41.0p        34.1p 
- diluted                                         6        39.3p        32.6p 
 

Consolidated statement of comprehensive income

For the year ended 31 December 2011

 
                                          2011      2010 
                                       GBP'000   GBP'000 
Profit for the year                     61,011    50,320 
Loss arising on cash 
 flow hedge                              (464)         - 
Income tax effect                          116         - 
Exchange differences on translation 
 of foreign operations                 (4,495)   (4,076) 
                                      --------  -------- 
Total comprehensive income for 
 the period                             56,168    46,244 
                                      --------  -------- 
 
 
Equity holders of the 
 parent                                 56,166    46,250 
Non-controlling interests                    2       (6) 
                                      --------  -------- 
                                        56,168    46,244 
                                      --------  -------- 
 

Consolidated balance sheet

As at 31 December 2011

 
                                                   2011      2010 
                                       Notes    GBP'000   GBP'000 
Non-current assets 
Property, plant and equipment                    98,261    88,882 
Intangible assets                               104,242    78,531 
Investment in associates                            497        47 
Deferred income tax asset                  5     15,928    15,577 
                                              =========  ======== 
                                                218,928   183,037 
Current assets 
Inventories                                      97,440    81,569 
Trade and other receivables                     548,968   471,133 
Prepayments                                      43,042    44,219 
Accrued income                                   47,019    39,971 
Forward currency contracts                          296       562 
Current asset investment                   9     10,000         - 
Cash and short-term deposits               9    128,437   159,269 
                                              =========  ======== 
                                                875,202   796,723 
                                              =========  ======== 
Total assets                                  1,094,130   979,760 
                                              =========  ======== 
Current liabilities 
Trade and other payables                        530,953   440,790 
Deferred income                                 115,350   100,840 
Financial liabilities                            12,247    37,936 
Forward currency contracts                          464         - 
Income tax payable                                4,700     5,941 
Provisions                                        2,689     2,644 
                                              =========  ======== 
                                                666,403   588,151 
Non-current liabilities 
Financial liabilities                            12,554    10,320 
Provisions                                        9,059    10,749 
Other non-current liabilities                       831         - 
Deferred income tax liabilities            5      1,536       978 
                                                 23,980    22,047 
                                              =========  ======== 
Total liabilities                               690,383   610,198 
                                              =========  ======== 
Net assets                                      403,747   369,562 
                                              =========  ======== 
 
Capital and reserves 
Issued capital                                    9,233     9,233 
Share premium                                     3,717     3,697 
Capital redemption reserve                       74,957    74,957 
Own shares held                                (10,962)  (10,146) 
Foreign currency translation reserve              7,638    12,137 
Retained earnings                               319,152   279,674 
Shareholders' equity                            403,735   369,552 
                                              =========  ======== 
Non-controlling interests                            12        10 
                                              =========  ======== 
Total equity                                    403,747   369,562 
                                              =========  ======== 
 

Approved by the Board on 12 March 2012

   MJ Norris                                                         FA Conophy 
   Chief Executive                                  Finance Director 

Consolidated statement of changes in equity

For the year ended 31 December 2011

 
                                 Attributable to equity holders 
                                          of the parent 
                                                               Foreign 
                                        Capital       Own     currency 
                  Issued     Share   redemption    shares  translation   Retained            Non-controlling 
                 capital   premium      reserve      held      reserve   earnings     Total        interests     Total 
                 GBP'000   GBP'000      GBP'000   GBP'000      GBP'000    GBP'000   GBP'000          GBP'000   GBP'000 
--------------  --------  --------  -----------  --------  -----------  ---------  --------  ---------------  -------- 
At 1 January 
 2011              9,233     3,697       74,957  (10,146)       12,137    279,674   369,552               10   369,562 
Profit for 
 the year              -         -            -         -            -     61,013    61,013              (2)    61,011 
Other 
 comprehensive 
 income                -         -            -         -      (4,499)      (348)   (4,847)                4   (4,843) 
--------------  --------  --------  -----------  --------  -----------  ---------  --------  ---------------  -------- 
Total 
 comprehensive 
 income                -         -            -         -      (4,499)     60,665    56,166                2    56,168 
Cost of 
 share-based 
 payments              -         -            -         -            -      2,476     2,476                -     2,476 
Tax on 
 share-based 
 payment 
 transactions          -         -            -         -            -        296       296                -       296 
Exercise of 
 options               -        20            -     2,790            -    (2,790)        20                -        20 
Purchase of 
 own shares            -         -            -   (3,606)            -          -   (3,606)                -   (3,606) 
Equity 
 dividends             -         -            -         -            -   (21,169)  (21,169)                -  (21,169) 
--------------  --------  --------  -----------  --------  -----------  ---------  --------  ---------------  -------- 
At 31 December 
 2011              9,233     3,717       74,957  (10,962)        7,638    319,152   403,735               12   403,747 
--------------  --------  --------  -----------  --------  -----------  ---------  --------  ---------------  -------- 
 
At 1 January 
 2010              9,186     2,929       74,950   (9,657)       16,208    244,940   338,556               16   338,572 
Profit for 
 the year              -         -            -         -            -     50,321    50,321              (1)    50,320 
Other 
 comprehensive 
 income                -         -            -         -      (4,071)          -   (4,071)              (5)   (4,076) 
--------------  --------  --------  -----------  --------  -----------  ---------  --------  ---------------  -------- 
Total 
 comprehensive 
 income                -         -            -         -      (4,071)     50,321    46,250              (6)    46,244 
Cost of 
 share-based 
 payments              -         -            -         -            -      2,620     2,620                -     2,620 
Deferred tax 
 on 
 share-based 
 payment 
 transactions          -         -            -         -            -        789       789                -       789 
Exercise of 
 options              46       264            -     1,563            -    (1,563)       310                -       310 
Issue of share 
 capital               8       504            -         -            -          -       512                -       512 
Purchase of 
 own shares            -         -            -   (2,501)            -          -   (2,501)                -   (2,501) 
Cancellation 
 of own shares       (7)         -            7       449            -      (449)         -                -         - 
Equity 
 dividends             -         -            -         -            -   (16,984)  (16,984)                -  (16,984) 
--------------  --------  --------  -----------  --------  -----------  ---------  --------  ---------------  -------- 
At 31 December 
 2010              9,233     3,697       74,957  (10,146)       12,137    279,674   369,552               10   369,562 
--------------  --------  --------  -----------  --------  -----------  ---------  --------  ---------------  -------- 
 

Consolidated cash flow statement

For the year ended 31 December 2011

 
                                                     2011      2010 
                                          Notes   GBP'000   GBP'000 
Operating activities 
Profit before taxation                             72,102    65,398 
Net finance (income)/costs                          (225)       494 
Depreciation                                       27,417    31,722 
Amortisation                                        7,844     6,550 
Impairment reversal                                 (398)         - 
Share-based payments                                2,476     2,620 
Loss on disposal of property, plant 
 and equipment                                        545       815 
Loss on disposal of intangibles                        33         - 
Increase in inventories                          (13,698)  (16,400) 
Increase in trade and other receivables          (67,372)   (3,660) 
Increase in trade and other payables               87,687    46,435 
Other adjustments                                     (3)      (49) 
                                                 ========  ======== 
Cash generated from operations                    116,408   133,925 
Income taxes paid                                (14,384)  (11,281) 
                                                 ========  ======== 
Net cash flow from operating activities           102,024   122,644 
                                                 ========  ======== 
 
Investing activities 
Interest received                                   2,316     2,284 
Increase in current asset investment             (10,000)         - 
Acquisition of subsidiaries, net 
 of cash acquired                             8  (24,840)         - 
Acquisition of associate                            (500)         - 
Proceeds from sale of property, plant 
 and equipment                                      1,449       372 
Purchases of property, plant and 
 equipment                                       (24,181)  (12,856) 
Purchases of intangible assets                   (10,487)  (12,774) 
                                                 ========  ======== 
Net cash flow from investing activities          (66,243)  (22,974) 
                                                 ========  ======== 
 
Financing activities 
Interest paid                                     (2,513)   (3,200) 
Dividends paid to equity shareholders 
 of the parent                                7  (21,169)  (16,984) 
Proceeds from share issues                             20       822 
Purchase of own shares                            (3,606)   (2,501) 
Repayment of capital element of finance 
 leases                                          (17,415)  (20,641) 
Repayment of loans                                (1,971)  (12,622) 
New borrowings                                          -     5,957 
(Decrease)/increase in factor financing          (16,500)     1,568 
                                                 ========  ======== 
Net cash flow from financing activities          (63,154)  (47,601) 
                                                 ========  ======== 
 
(Decrease)/increase in cash and cash 
 equivalents                                     (27,373)    52,069 
Effect of exchange rates on cash 
 and cash equivalents                             (1,776)   (1,090) 
Cash and cash equivalents at the 
 beginning of the year                        9   155,933   104,954 
                                                 ========  ======== 
Cash and cash equivalents at the 
 year-end                                     9   126,784   155,933 
                                                 ========  ======== 
 

Notes to the consolidated financial statements

For the year ended 31 December 2011

   1   Authorisation of financial statements and statement of compliance with IFRS 

The consolidated financial statements of Computacenter plc for the year ended 31 December 2011 were authorised for issue in accordance with a resolution of the Directors on 12 March 2012. The balance sheet was signed on behalf of the Board by MJ Norris and FA Conophy. Computacenter plc is a limited company incorporated and domiciled in England whose shares are publicly traded.

The Group's financial statements have been prepared in accordance with International Financial Reporting Standards ('IFRS'), as adopted by the European Union as they apply to the financial statements of the Group for the year ended 31 December 2011 and applied in accordance with the Companies Act 2006.

   2   Summary of significant accounting policies 

Basis of preparation

The consolidated financial statements are presented in Sterling and all values are rounded to the nearest thousand (GBP'000) except when otherwise indicated.

Basis of consolidation

The consolidated financial statements comprise the financial statements of Computacenter plc and its subsidiaries as at 31 December each year. The financial statements of subsidiaries are prepared for the same reporting year as the Parent Company, using existing GAAP in each country of operation. Adjustments are made on consolidation translating any differences that may exist between the respective local GAAPs and IFRS.

All intra-Group balances, transactions, income and expenses and profit and losses resulting from intra-Group transactions have been eliminated in full.

Subsidiaries are consolidated from the date on which the Group obtains control and cease to be consolidated from the date on which the Group no longer retains control.

Non-controlling interests represent the portion of profit or loss and net assets in subsidiaries that is not held by the Group and is presented separately within equity in the consolidated balance sheet, separately from parent shareholders' equity.

Changes in accounting policy and disclosures

The accounting policies adopted are consistent with those of the previous financial year except as follows:

The Group has adopted the following new and amended IFRS and IFRIC interpretations during the year. Except where noted below, adoption of these standards did not have any effect on the financial performance or position of the Group.

IAS 24 Related Party Transactions (Amendment)

The IASB has issued an amendment to IAS 24 that clarifies the definitions of a related party. The new definitions emphasise a symmetrical view of related party relationships as well as clarifying in which circumstances persons and key management personnel affect related party relationships of an entity. Secondly, the amendment introduces an exemption from the general related party disclosure requirements for transactions with a government and entities that are controlled, jointly controlled or significantly influenced by the same government as the reporting entity. The adoption of the amendment did not have any impact on the financial position or performance of the Group.

IAS 32 Financial Instruments: Presentation (Amendment)

The IASB issued an amendment that alters the definition of a financial liability in IAS 32 to enable entities to classify rights issues and certain options or warrants as equity instruments. The amendment is applicable if the rights are given pro rata to all of the existing owners of the same class of an entity's non-derivative equity instruments, to acquire a fixed number of the entity's own equity instruments for a fixed amount in any currency. The amendment has had no effect on the financial position or performance of the Group because the Group does not have these type of instruments.

IFRIC 14 Prepayments of a Minimum Funding Requirement (Amendment)

The amendment removes an unintended consequence when an entity is subject to minimum funding requirements and makes an early payment of contributions to cover such requirements. The amendment permits a prepayment of future service cost by the entity to be recognised as a pension asset. The Group is not subject to minimum funding requirements in Euroland, therefore the amendment of the interpretation has no effect on the financial position nor performance of the Group.

Improvements to IFRS

In May 2010, the IASB issued its third omnibus of amendments to its standards, primarily with a view to removing inconsistencies and clarifying wording. There are separate transitional provisions for each standard. The adoption of the following amendments resulted in changes to accounting policies, but no impact on the financial position or performance of the Group.

IAS 1 Presentation of Financial Statements: The amendment clarifies that an entity may present an analysis of each component of other comprehensive income maybe either in the statement of changes in equity or in the notes to the financial statements.

Other amendments resulting from improvements to IFRSs to the following standards did not have any impact on the accounting policies, financial position or performance of the Group:

IFRS 3 Business Combinations: The measurement options available for non-controlling interest (NCI)

IFRS 3 Business Combinations (Contingent consideration arising from business combination prior to adoption of IFRS 3 (as revised in 2008))

IFRS 3 Business Combinations (Un-replaced and voluntarily replaced share-based payment awards)

IFRS 7 Financial Instruments - Disclosures

IAS 27 Consolidated and Separate Financial Statements

IAS 34 Interim Financial Statements

The following interpretation and amendments to interpretations did not have any impact on the accounting policies, financial position or performance of the Group:

IFRIC 13 Customer Loyalty Programmes(determining the fair value of award credits)

IFRIC 19 Extinguishing Financial Liabilities with Equity Instruments

The Group has not early adopted any other standard, interpretation or amendment that has been issued but is not yet effective.

Standards issued but not yet effective

Standards issued but not yet effective up to the date of issuance of the Group's financial statements that the Group reasonably expects to have an impact on disclosures, financial position or performance when applied at a future date are listed below. The Group intends to adopt these standards when they become effective.

IAS 1 Financial Statement Presentation - Presentation of Items of Other Comprehensive income

IFRS 9 Financial Instruments: Classification and Measurment

IFRS 10 Consolidated Financial Statements

IFRS 12 Disclosure of Involvement with Other Entities

IFRS 13 Fair Value Measurement

   3   Segmental analysis 

For management purposes, the Group is organised into geographical segments and the management thereof. The Group's business in each geography is managed separately and can constitute several separate statutory entities.

No operating segments have been aggregated to form the below reportable operating segments.

Management monitor the operating results of its geographical segments separately for the purposes of making decisions about resource allocation and performance assessment. Segment performance is evaluated based on adjusted operating profit or loss which is measured differently from operating profit or loss in the consolidated financial statements. At a Group level however, management measure performance on adjusted profit before tax. Adjusted operating profit or loss takes account of the interest paid on customer specific financing ('CSF') which management consider to be a cost of sale for management reporting purposes. Excluded from adjusted operating profit is the amortisation of acquired intangibles and exceptional items as management do not consider these items when reviewing the underlying performance of a segment.

Restatement and classification of costs

In the prior year consolidated financial statements, distribution costs were shown below gross profit, however, management monitor the performance of the business by including such costs within gross profit, and reports accordingly to the Chief Operating Decision Maker. As a result, these costs have been included in cost of sales in 2011, and 2010 has been restated accordingly.

From 1 January 2011, the management of Computacenter Luxembourg has been transferred from Belgium to Germany. As a consequence, CC Luxembourg is reported as part of the German segment. The comparative segmental information has been restated to reflect this change. An adjusted operating loss of GBP820,343 has been reclassified from the Belgium segment to the Germany segment in the 2010 comparative information.

Following our ERP implementation in the UK and Germany, the Group has been able to further align its structure and therefore how it classifies departmental costs between cost of sales and administrative expenses. The Group estimates that the net impact of these changes, principally related to pre-sales costs in Germany, has resulted in approximately GBP7m costs being reported in administrative expenses in 2011 that were previously reported in cost of sales in 2010. This represents the Group's best estimate of the impact of the changes made in the 2011 reported results. 2010 has not been restated to reflect this change.

Segmental performance for the years ended 31 December 2011 and 2010 was as follows:

 
                                        UK     Germany    France   Belgium       Total 
                                   GBP'000     GBP'000   GBP'000   GBP'000     GBP'000 
                                ==========  ==========  ========  ========  ========== 
For the year ended 31 
 December 2011 
Revenue                          1,102,184   1,228,574   478,583    42,962   2,852,303 
                                ==========  ==========  ========  ========  ========== 
 
Results 
Adjusted gross profit              167,305     157,355    50,636     4,610     379,906 
Adjusted net operating 
 expenses                        (130,040)   (129,633)  (44,651)   (3,053)   (307,377) 
                                ==========  ==========  ========  ========  ========== 
Adjusted segment operating 
 profit                             37,265      27,722     5,985     1,557      72,529 
                                ==========  ==========  ========  ======== 
Adjusted net interest                                                            1,690 
                                                                            ========== 
Adjusted profit before 
 tax                                                                            74,219 
                                                                            ========== 
Other segment information 
Capital expenditure: 
                                ==========  ==========  ========  ========  ========== 
Property, plant and equipment       18,403      19,034     1,136       136      38,709 
Goodwill and acquired 
 intangible assets                       -      10,074    14,629         -      24,703 
Software                             8,951       1,428       108         -      10,487 
                                ==========  ==========  ========  ========  ========== 
 
Depreciation                        15,783      11,153       410        71      27,417 
Amortisation of software             2,886       2,879        93         -       5,858 
Amortisation of acquired 
 intangible assets                     481         765       740         -       1,986 
Impairment reversal                      -           -     (398)         -       (398) 
Share-based payments                 1,842         471       163         -       2,476 
                                ==========  ==========  ========  ========  ========== 
 
 
                                 Restated   Restated  Restated  Restated   Restated 
                                       UK    Germany    France   Belgium      Total 
                                  GBP'000    GBP'000   GBP'000   GBP'000    GBP'000 
                                =========  =========  ========  ========  ========= 
For the year ended 31 
 December 2010 
Revenue                         1,265,431  1,008,889   359,611    42,564  2,676,495 
                                =========  =========  ========  ========  ========= 
Results 
Adjusted gross profit             177,545    128,949    35,238     3,256    344,988 
Adjusted net operating 
 expenses                       (134,208)  (109,272)  (34,248)   (2,833)  (280,561) 
                                =========  =========  ========  ========  ========= 
Adjusted segment operating 
 profit                            43,337     19,677       990       423     64,427 
                                =========  =========  ========  ======== 
Adjusted net interest                                                         1,626 
                                                                          ========= 
Adjusted profit before 
 tax                                                                         66,053 
                                                                          ========= 
Other segment information 
Capital expenditure: 
                                =========  =========  ========  ========  ========= 
Property, plant and equipment      10,552      5,967       491       108     17,118 
Software                           11,935        701       138         -     12,774 
                                =========  =========  ========  ========  ========= 
 
Depreciation                       21,142      9,971       491       118     31,722 
Amortisation of software            3,591      2,072       138         -      5,801 
Amortisation of acquired 
 intangible assets                    482        267         -         -        749 
Share-based payments                1,918        489       213         -      2,620 
                                =========  =========  ========  ========  ========= 
 

Reconciliation of adjusted results

Management review adjusted measures of performance as shown in the tables above. Adjusted profit before tax excludes exceptional items and the amortisation of acquired intangibles as shown below:

 
                                           2011      2010 
                                        GBP'000   GBP'000 
                                       ========  ======== 
Adjusted profit before tax               74,219    66,053 
Amortisation of acquired intangibles    (1,986)     (655) 
Exceptional items                         (131)         - 
                                       ========  ======== 
Profit before tax                        72,102    65,398 
                                       ========  ======== 
 

Management also review adjusted measures for gross profit, operating expenses, operating profit and net interest, which in addition takes account of interest costs of CSF within cost of sales (as these are considered to form part of the gross profit performance of a contract). The reconciliation for adjusted operating profit to operating profit, as disclosed in the Consolidated Income Statement, is as follows:

 
                                   UK   Germany    France   Belgium     Total 
                              GBP'000   GBP'000   GBP'000   GBP'000   GBP'000 
                             ========  ========  ========  ========  ======== 
For the year ended 31 
 December 2011 
Adjusted segment operating 
 profit                        37,265    27,722     5,985     1,557    72,529 
Add back interest on CSF          585       880         -         -     1,465 
Amortisation of acquired 
 intangibles                    (481)     (764)     (741)         -   (1,986) 
Exceptional items               (656)      (82)       607         -     (131) 
                             ========  ========  ========  ========  ======== 
Segment operating profit       36,713    27,756     5,851     1,557    71,877 
                             ========  ========  ========  ========  ======== 
 
For the year ended 31 
 December 2010 
Adjusted segment operating 
 profit                        43,337    19,677       990       423    64,427 
Add back interest on CSF        1,442       678         -         -     2,120 
Amortisation of acquired 
 intangibles                    (519)     (136)         -         -     (655) 
                             ========  ========  ========  ========  ======== 
Segment operating profit       44,260    20,219       990       423    65,892 
                             ========  ========  ========  ========  ======== 
 

Sources of revenue

Within each geographical segment the Group has three sources of revenue, which are aggregated and shown in the table below. The sale of goods is recorded within Supply chain revenues and the rendering of services is split into Professional and Support and Managed Services.

 
                                    2011        2010 
                                 GBP'000     GBP'000 
                               =========  ========== 
Sources of revenue 
Total supply chain revenue     2,015,582   1,888,362 
Services revenue 
Professional services            216,906     192,448 
Support and managed services     619,815     595,685 
                               =========  ========== 
Total services revenue           836,721     788,133 
                               =========  ========== 
Total revenue                  2,852,303   2,676,495 
                               =========  ========== 
 

Information about major customers

Included in revenues arising from the UK segment are revenues of approximately GBP254 million (2010: GBP311 million) which arose from sales to the Group's largest customer. For the purposes of this disclosure a single customer is considered to be a group of entities known to be under common control. This customer consists of entities under control of the UK Government, and includes the Group's revenues with central government, local government and certain government controlled banking institutions.

   4   Exceptional items 
 
                                                     2011      2010 
                                                  GBP'000   GBP'000 
Operating profit 
Acquisition related costs                           (999)         - 
Deferred consideration reversed                       868         - 
                                                 ========  ======== 
                                                    (131)         - 
                                                 ========  ======== 
Income tax 
Exceptional tax items                               4,427         - 
Tax on exceptional items included in operating 
 profit                                               174         - 
                                                 ========  ======== 
                                                    4,601         - 
                                                 ========  ======== 
 
Exceptional items after taxation                    4,470         - 
                                                 ========  ======== 
 

Included within the current year are:

-- acquistion related costs of GBP1.0 million (2010: GBPnil), incurred in the period for both successful and aborted acquisitions. This cost comprised of consultancy, legal and professional and tax fees regarding the acquisitions; and

-- due to circumstances arising after the acquisition date, the performance criteria required to trigger deferred consideration of EUR1.0 million that were previously expected to be achieved, were not met. As a result, the deferred consideration liability recognised has been reversed, with the gain in the income statement disclosed as an exceptional item.

The exceptional income tax credit for the year comprises two items which, due to their size are disclosed separately as follows:

-- the deferred tax asset in respect of losses in Germany was re-assessed in line with management's view of the entity's future performance. Where the reassessment exceeds the losses utilised in the year, the change in the recoverable amount of the deferred tax asset is shown as an exceptional item.

   --      a deferred tax asset in respect of losses in France was recognised for the first time. 

The income statement impact of both items has been shown as an exceptional tax item.

   5   Income tax 

a) Tax on profit on ordinary activities

 
                                                        2011      2010 
                                                     GBP'000   GBP'000 
                                                    ========  ======== 
Tax charged in the income statement 
Current income tax 
UK corporation tax                                    10,484    12,917 
Foreign tax                                            5,122     3,306 
Adjustments in respect of prior periods              (1,425)   (1,682) 
                                                    ========  ======== 
Total current income tax                              14,181    14,541 
                                                    ========  ======== 
 
Deferred tax 
Origination and reversal of temporary differences        294   (2,312) 
Exceptional changes in recoverable amounts 
 of deferred tax assets                              (4,427)         - 
Adjustments in respect of prior periods                1,043     2,849 
                                                    ========  ======== 
Total deferred tax                                   (3,090)       537 
                                                    ========  ======== 
Tax charge in the income statement                    11,091    15,078 
                                                    ========  ======== 
 

b) Reconciliation of the total tax charge

 
                                                    2011      2010 
                                                 GBP'000   GBP'000 
                                                ========  ======== 
Accounting profit before income tax               72,102    65,398 
 
At the UK standard rate of corporation 
 tax of 26.5 per cent (2010: 28.0 per cent)       19,107    18,311 
Expenses not deductible for tax purposes             869       537 
Non-deductible element of share-based payment 
 charge                                              168       490 
Relief on share option gains                        (20)     (607) 
Adjustments in respect of current income 
 tax of previous periods                           (382)     1,167 
Higher tax on overseas earnings                      284       110 
Other differences                                    697     1,010 
Effect of changes in tax rate                        270       197 
Utilisation of previously unrecognised 
 deferred tax assets                             (6,834)   (7,046) 
Exceptional changes in recoverable amounts 
 of deferred tax assets                          (4,427)         - 
Overseas tax not based on earnings                 1,359       909 
                                                ========  ======== 
At effective income tax rate of 15.4 per 
 cent (2010: 23.1 per cent)                       11,091    15,078 
                                                ========  ======== 
 

There are no income tax consequences attaching to the payment of dividends by the Group to its shareholders.

c) Tax losses

Deferred tax assets of GBP15.4 million (2010: GBP11.3 million) have been recognised in respect of losses carried forward.

In addition, at 31 December 2011, there were unused tax losses across the Group of GBP125.6 million (2010: GBP171.2 million) for which no deferred tax asset has been recognised. Of these losses, GBP68.5 million (2010: GBP99.4 million) arise in Germany, albeit a significant proportion have been generated in statutory entities that no longer have significant levels of trade. The remaining unrecognised tax losses relate to other loss-making overseas subsidiaries.

d) Deferred tax

Deferred income tax at 31 December relates to the following:

 
                                           Consolidated        Consolidated 
                                           balance sheet      income statement 
                                            2011      2010       2011      2010 
                                         GBP'000   GBP'000    GBP'000   GBP'000 
                                        ========  ========  =========  ======== 
Deferred income tax liabilities 
Accelerated capital allowances               653       922      (269)     (752) 
Revaluations of foreign exchange 
 contracts to fair value                      74        56         18        56 
Effect of changes in tax rate 
 on opening liability                          -         -      (234)      (45) 
Arising on acquisition                     2,581         -      (244)         - 
                                        ========  ======== 
Gross deferred income tax liabilities      3,308       978 
                                        ========  ======== 
Deferred income tax assets 
Relief on share option gains               1,465     2,266        207     (568) 
Other temporary differences                  699     2,049      1,504     1,478 
Effect of changes in tax rate 
 on opening asset                              -         -        153       234 
Revaluations of foreign exchange 
 contracts to fair value                     116         -          -      (27) 
Losses available for offset 
 against future taxable income            15,420    11,262    (4,225)       161 
                                        ========  ======== 
Gross deferred income tax assets          17,700    15,577 
                                        ========  ========  =========  ======== 
Deferred income tax charge                                    (3,090)       537 
                                                            =========  ======== 
Net deferred income tax asset             14,392    14,599 
                                        ========  ======== 
 
Disclosed on the balance sheet 
Deferred income tax asset                 15,928    15,577 
Deferred income tax liability            (1,536)     (978) 
                                        ========  ======== 
Net deferred income tax asset             14,392    14,599 
                                        ========  ======== 
 

At 31 December 2011, there was no recognised or unrecognised deferred income tax liability (2010: GBPnil) for taxes that would be payable on the unremitted earnings of the Group's subsidiaries as the Group expects that future remittances of earnings from its overseas subsidiaries will be covered by the UK dividend exemption.

e) Impact of rate change

The main rate of UK Corporation tax was reduced to 26 per cent from 1 April 2011. Finance Act 2011 further reduced the main rate of UK Corporation tax to 25 per cent from 1 April 2012. Deferred tax has been restated accordingly in these financial statements.

Additional changes to the main rate of UK Corporation Tax are proposed, to reduce the rate by 1 per cent per annum to 23 per cent by 1 April 2014. These changes had not been substantively enacted at the balance sheet date and consequently are not included in these financial statements. The effect of these proposed reductions would be to reduce the UK net deferred tax asset by GBP0.1m.

   6   Earnings per Ordinary Share 

Earnings per share ('EPS') amounts are calculated by dividing profit attributable to ordinary equity holders by the weighted average number of Ordinary Shares outstanding during the year (excluding own shares held).

Diluted earnings per share amounts are calculated by dividing profit attributable to ordinary equity holders by the weighted averagenumber of Ordinary Shares outstanding during the year (excluding own shares held) adjusted for the effect of dilutive options.

Adjusted basic and adjusted diluted EPS are presented to provide more comparable and representative information. Accordingly the adjusted basic and adjusted diluted EPS figures exclude amortisation of acquired intangibles and exceptional items.

 
                                                     2011      2010 
                                                  GBP'000   GBP'000 
                                                 ========  ======== 
Profit attributable to equity holders of 
 the parent                                        61,013    50,321 
Amortisation of acquired intangibles                1,986       655 
Tax on amortisation of acquired intangibles         (433)     (187) 
Exceptional items within operating profit             131         - 
Tax on exceptional items included in operating 
 profit                                             (174)         - 
Exceptional tax items                             (4,427)         - 
                                                 ========  ======== 
Profit before amortisation of acquired 
 intangibles and exceptional items                 58,096    50,789 
                                                 ========  ======== 
 
 
                                               2011     2010 
                                              000's    000's 
                                            =======  ======= 
Basic weighted average number of shares 
 (excluding own shares held)                148,793  147,752 
Effect of dilution: 
Share options                                 6,639    6,370 
                                            =======  ======= 
Diluted weighted average number of shares   155,432  154,122 
                                            =======  ======= 
 
 
                                        2011    2010 
                                       pence   pence 
                                      ======  ====== 
Basic earnings per share                41.0    34.1 
Diluted earnings per share              39.3    32.6 
Adjusted basic earnings per share       39.0    34.4 
Adjusted diluted earnings per share     37.4    33.0 
                                      ======  ====== 
 
   7   Dividends paid and proposed 
 
                                                  2011      2010 
                                               GBP'000   GBP'000 
Declared and paid during the year: 
Equity dividends on Ordinary Shares: 
Final dividend for 2010: 9.7 pence (2009: 
 nil pence)                                     14,460         - 
Interim dividend for 2011: 4.5 pence (2010: 
 3.5 pence)                                      6,709     5,173 
Additional interim dividend for 2010: nil 
 pence (2009: 8.0 pence)                             -    11,811 
                                              ========  ======== 
                                                21,169    16,984 
                                              ========  ======== 
 
Proposed (not recognised as a liability 
 as at 31 December) 
Equity dividends on Ordinary Shares: 
Final dividend for 2011: 10.5 pence (2010: 
 9.7 pence)                                     16,157    14,926 
                                              ========  ======== 
 
   8   Business combinations 

Top Info SAS ('Top Info')

On 1 April 2011 the Group acquired 100 per cent of the voting shares of Top Info SAS for an initial consideration of EUR37.7 million and a maximum deferred consideration of EUR1.0 million dependant on performance in 2011, on a debt free basis. The net book value of the assets acquired included EUR18.7 million of net cash and short-term deposits. The costs of acquisition amounted to EUR301,000 and are included in the income statement as an exceptional item. Top Info SAS is based in France and is an information technology reseller of hardware, software and services. The acquisition has been accounted for using the purchase method of accounting. The 2011 consolidated financial statements include the results of Top Info for the period from the acquisition date.

The book and provisional fair values of the net assets at date of acquisition were as follows:

 
                                                       2011 
                                                Provisional 
                                         2011          fair 
                                         Book         value 
                                        value      to Group 
                                      GBP'000       GBP'000 
Intangible assets 
Comprising: 
Existing customer relationships             -         5,019 
                                     ========  ============ 
Total intangible assets                     -         5,019 
Property, plant and equipment             125           125 
Inventories                             1,203         3,125 
Trade and other receivables            22,146        19,564 
Prepayments                               324           324 
Cash and short-term deposits           16,511        16,511 
Trade and other payables             (18,031)      (18,044) 
Deferred income                         (328)         (328) 
Deferred tax liability                      -       (1,706) 
                                     ========  ============ 
Net assets                             21,950        24,590 
Goodwill arising on acquisition                       9,610 
                                               ============ 
                                                     34,200 
                                               ============ 
Discharged by: 
Cash paid                                            33,317 
Deferred consideration                                  883 
                                               ============ 
                                                     34,200 
                                               ============ 
Cash and cash equivalents acquired 
Cash and short-term deposits                       (16,511) 
                                               ============ 
Cash outflow on acquisition                          17,689 
                                               ============ 
 

From the date of acquisition to 31 December 2011, Top Info contributed GBP 90,659,300 to the Group's revenue and GBP1,975,294 to the Group's profit after tax.

The provisional fair values include adjustments to the book values to recognise differences in accounting policies between Top Info and the Group principally relating to revenue recognition, the principal effect of which is a reclassification from trade receivables to inventory.

Included in the GBP9,610,000 of goodwill that arose on acquisition are certain intangible assets that cannot be individually separated and reliably measured from the acquiree due to their nature. These items include the expected value of synergies and an assembled workforce.

Deferred consideration

Due to circumstances arising after the acquisition date, the performance criteria required to trigger deferred consideration of EUR1.0 million that were previously expected to be achieved, were not met. As a result, the deferred consideration liability recognised has been reversed, with the gain in the income statement disclosed as an exceptional item.

HSD Consult GmbH ('HSD')

On 11 April 2011 the Group acquired 100 per cent of the voting shares of HSD Consult GmbH for an initial consideration of EUR4.9 million and a deferred consideration of EUR0.5 million dependant on certain performance conditions in 2011. The costs of acquisition amounted to EUR94,000 and are included in the income statement as an exceptional item. HSD is based in Germany and is an Apple Integrator. The acquisition has been accounted for using the purchase method of accounting. The 2011 consolidated financial statements include the results of HSD for the period from the acquisition date.

The book and provisional fair values of the net assets acquired were as follows:

 
                                                       2011 
                                                Provisional 
                                         2011          fair 
                                         Book         value 
                                        value      to Group 
                                      GBP'000       GBP'000 
                                     ========  ============ 
Intangible assets 
Comprising: 
Existing customer relationships            36           402 
Other intangibles                          46            46 
                                     ========  ============ 
Total intangible assets                    82           448 
Property, plant and equipment             146           146 
Inventories                               940           940 
Trade and other receivables             2,140         2,140 
Cash and short-term deposits              190           190 
Trade and other payables              (2,726)       (2,726) 
Deferred tax liabilities                    -         (110) 
                                     ========  ============ 
Net assets                                772         1,028 
Goodwill arising on acquisition                       3,738 
                                               ============ 
                                                      4,766 
                                               ============ 
Discharged by: 
Cash paid                                             4,325 
Deferred consideration                                  441 
                                               ============ 
                                                      4,766 
                                               ============ 
Cash and cash equivalents acquired 
Cash and short-term deposits                          (190) 
                                               ============ 
Cash outflow on acquisition                           4,576 
                                               ============ 
 

From the date of acquisition to 31 December 2011, HSD contributed GBP 21,649,488 to the Group's revenue and GBP251,826 to the Group's profit after tax.

There were no differences between the provisional fair values and the book values at acquisition other than the recognition of intangible assets at acquisition and the related deferred tax liabilities.

Included in the GBP3,738,000 of goodwill that arose on acquisition are certain intangible assets that cannot be individually separated and reliably measured from the acquiree due to their nature. These items include the expected value of synergies and an assembled workforce.

Deferred consideration

The criteria required to trigger the further payment for the HSD business have been met. Accordingly, the full deferred consideration was recognised as at 31 December 2011 in the provisional fair value to the Group.

Damax AG ("Damax")

On 21 July 2011, the Group acquired 80 per cent of Damax AG in Switzerland for an initial consideration of 7.2 million CHF, and agreed to purchase the remaining 20 per cent by mid 2015 for a maximum consideration of 3.2 million CHF dependent upon the achievement of agreed performance criteria over the next three and a half years. Due to the nature of the transaction, that the Group has present access to the benefits associated with the remaining 20 per cent of Damax, the Group has recorded this acquisition as a linked transaction, and has accordingly consolidated 100 per cent of the results of Damax since the acquisition date and estimated the fair value of the deferred consideration payable. The costs of acquisition amounted to GBP221,000 and are included in the income statement as an exceptional item. Damax is based in Switzerland and is a Swiss IT service provider. The acquisition has been accounted for using the purchase method of accounting.

The book and provisional fair values of the net assets acquired were as follows:

 
                                                       2011 
                                                Provisional 
                                         2011          fair 
                                         Book         value 
                                        value      to Group 
                                      GBP'000       GBP'000 
                                     ========  ============ 
Intangible assets 
Comprising: 
Existing customer relationships             -         4,974 
                                     ========  ============ 
Total intangible assets                     -         4,974 
Property, plant and equipment              49            49 
Inventories                                26            26 
Trade and other receivables             4,303         4,303 
Cash at bank                            1,491         1,491 
Trade and other payables              (3,824)       (3,824) 
Deferred tax liabilities                    -       (1,045) 
                                     ========  ============ 
Net assets                              2,045         5,974 
Goodwill arising on acquisition                         996 
                                               ============ 
                                                      6,970 
                                               ============ 
Discharged by: 
Cash                                                  5,390 
Deferred consideration                                1,580 
                                               ============ 
                                                      6,970 
                                               ============ 
Cash and cash equivalents acquired 
Cash and short-term deposits                        (1,491) 
                                               ============ 
Cash outflow on acquisition                           5,479 
                                               ============ 
 

From the date of acquisition to 31 December 2011, Damax contributed GBP3,825,496 to the Group's revenue and GBP1,729,624 to the Group's profit after tax.

There were no differences between the provisional fair values and the book values at acquisition other than the recognition of intangible assets at acquisition and the related deferred tax liabilities.

Included in the GBP996,000 of goodwill that arose on acquisition are certain intangible assets that cannot be individually separated and reliably measured from the acquiree due to their nature. These items include the expected value of synergies and an assembled workforce.

Deferred consideration

Based on the performance of the business in 2011 and the forecasted performance for the next 3 years, management's assessment is that it is highly probable that the maximum deferred consideration will become payable and accordingly it has been included in the provisional fair value to the Group.

If the acquisition of Top Info, HSD and Damax had taken place at the beginning of 2011, Group revenues for the period ended 31 December 2011 would have been GBP 2,895,960,399 and profit after tax would have been GBP62,976,417.

   9   Analysis of changes in net funds 
 
                                   At 1      Cash                                    At 
                                January     flows  Non-cash      Exchange   31 December 
                                   2011   in year      flow   differences          2011 
                                GBP'000   GBP'000   GBP'000       GBP'000       GBP'000 
                               ========  ========  ========  ============  ============ 
Cash and short-term deposits    159,269  (29,014)         -       (1,818)       128,437 
Bank overdraft                  (3,336)     1,641         -            42       (1,653) 
                               ========  ========  ========  ============  ============ 
Cash and cash equivalents       155,933  (27,373)         -       (1,776)       126,784 
Current asset investment              -    10,000         -             -        10,000 
Factor financing               (16,494)    16,500         -           (6)             - 
                               ========  ========  ========  ============  ============ 
Net funds excluding customer 
 specific financing             139,439     (873)         -       (1,782)       136,784 
Customer specific finance 
 leases                        (24,894)    17,415  (14,528)           383      (21,624) 
Customer specific other 
 loans                          (3,532)     1,971         -            37       (1,524) 
                               ========  ========  ========  ============  ============ 
Total customer specific 
 financing                     (28,426)    19,386  (14,528)           420      (23,148) 
                               ========  ========  ========  ============  ============ 
Net funds                       111,013    18,513  (14,528)       (1,362)       113,636 
                               ========  ========  ========  ============  ============ 
 
 
                                   At 1      Cash                                    At 
                                January     flows  Non-cash      Exchange   31 December 
                                   2010   in year      flow   differences          2010 
                                GBP'000   GBP'000   GBP'000       GBP'000       GBP'000 
                               ========  ========  ========  ============  ============ 
Cash and short-term deposits    108,017    52,452         -       (1,200)       159,269 
Bank overdraft                  (3,063)     (383)         -           110       (3,336) 
                               ========  ========  ========  ============  ============ 
Cash and cash equivalents       104,954    52,069         -       (1,090)       155,933 
Other loans and leases 
 non-CSF                        (3,705)     3,705         -             -             - 
Factor financing               (14,846)   (1,568)         -          (80)      (16,494) 
                               ========  ========  ========  ============  ============ 
Net funds excluding customer 
 specific financing              86,403    54,206         -       (1,170)       139,439 
Customer specific finance 
 leases                        (42,567)    20,641   (3,468)           500      (24,894) 
Customer specific other 
 loans                          (6,488)     2,960         -           (4)       (3,532) 
                               ========  ========  ========  ============  ============ 
Total customer specific 
 financing                     (49,055)    23,601   (3,468)           496      (28,426) 
                               ========  ========  ========  ============  ============ 
Net funds                        37,348    77,807   (3,468)         (674)       111,013 
                               ========  ========  ========  ============  ============ 
 

10 Adjusted management cash flow statement

The adjusted management cash flow has been provided to explain how management view the cash performance of the business. The primary differences to this presentation compared to the statutory cash flow statement are as follows:

1) Factor financing and current asset investment, where cash is placed on deposit but is not available on demand, is not included within the statutory definition of cash and cash equivalents, but operationally is managed within the total net funds/borrowings of the businesses; and

2) Items relating to customer specific financing are adjusted for as follows:

a. Interest paid on customer specific financing is reclassified from interest paid to adjusted operating profit; and

b. Where customer specific assets are financed by finance leases and the liabilities are matched by future amounts receivable under customer operating lease rentals, the depreciation of leased assets and the repayment of the capital element of finance leases are offset within net working capital; and

c. Where assets are financed by loans and the liabilities are matched by amounts receivable under customer operating lease rentals, the movement on loans within financing activities is offset within working capital.

3) Net funds excluding CSF is stated inclusive of current asset investments. Current asset investments consists of a deposit held for a term of greater than 3 months from the date of deposit which is available to the Group with 30 days notice. The fair value of the current asset investment as at 31 December 2011 is not materially different to the carrying value.

 
                                                      2011      2010 
                                                   GBP'000   GBP'000 
Adjusted profit before taxation                     74,219    66,053 
Net finance income                                 (1,690)   (1,626) 
Depreciation and amortisation                       20,596    19,506 
Share-based payment                                  2,476     2,620 
Working capital movements                              281    21,358 
Other adjustments                                    (358)       293 
                                                  ========  ======== 
Adjusted operating cash inflow                      95,524   108,204 
Net interest received                                1,268     1,204 
Income taxes paid                                 (14,384)  (11,281) 
Capital expenditure and disposals                 (33,186)  (25,258) 
Acquisitions and disposals                        (25,340)         - 
Equity dividends paid                             (21,169)  (16,984) 
                                                  ========  ======== 
Cash inflow before financing                         2,713    55,885 
Financing 
Proceeds from issue of shares                           20       822 
Purchase of own shares                             (3,606)   (2,501) 
                                                  ========  ======== 
(Decrease)/increase in net funds excluding 
 CSF in the period                                   (873)    54,206 
                                                  ========  ======== 
 
(Decrease)/increase in net funds excluding 
 CSF                                                 (873)    54,206 
Effect of exchange rates on net funds excluding 
 CSF                                               (1,782)   (1,170) 
Net funds excluding CSF at beginning of 
 period                                            139,439    86,403 
                                                  ========  ======== 
Net funds excluding CSF at end of period           136,784   139,439 
                                                  ========  ======== 
 

11 Related party transactions

During the year the Group entered into transactions, in the ordinary course of business, with related parties. Transactions entered into are as described below:

Biomni provides the Computacenter e-procurement system used by many of Computacenter's major customers. An annual fee has been agreed on a commercial basis for use of the software for each installation. Both PJ Ogden and PW Hulme are Directors of and have a material interest in Biomni Limited.

The table below provides the total amount of transactions that have been entered into with related parties for the relevant financial year:

 
                                       Amounts   Amounts 
                    Sales  Purchases      owed      owed 
                       to       from        by        to 
                  related    related   related   related 
                  parties    parties   parties   parties 
                  GBP'000    GBP'000   GBP'000   GBP'000 
                 ========  =========  ========  ======== 
Biomni Limited         24        519         -         5 
                 ========  =========  ========  ======== 
 

Terms and conditions of transactions with related parties

Sales to and purchases from related parties are made on terms equivalent to those that prevail in arm's length transactions. Outstanding balances at the year-end are unsecured and settlement occurs in cash. There have been no guarantees provided or received for any related party receivables. The Group has not recognised any provision for doubtful debts relating to amounts owed by related parties. This assessment is undertaken each financial year through examining the financial position of the related party and the market in which the related party operates.

12. Publication of non-statutory accounts

The financial information in the preliminary statement of results does not constitute the Group's statutory accounts for the year ended 31 December 2011 but is derived from those accounts and the accompanying Directors' report. Statutory accounts for the year ended 31 December 2011 will be delivered to the Registrar of Companies following the Company's Annual General Meeting. The auditors have reported on those accounts; their report was unqualified and did not contain statements under Section 498 (2) or Section 498 (3) of the Companies Act 2006.

The financial statements, and this preliminary statement, of the Group for the year ended 31 December 2011 were authorised for issue by the Board of Directors on 12 March 2012 and the balance sheet was signed on behalf of the Board by MJ Norris and FA Conophy.

The statutory accounts have been delivered to the Registrar of Companies in respect of the year ended 31 December 2010. The report of the auditors was unqualified and did not contain statements under Section 498 (2) or Section 498 (3) of the Companies Act 2006.

This information is provided by RNS

The company news service from the London Stock Exchange

END

FR BIGDXDSBBGDD

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