Western Union Partners with Better Business Bureau to Introduce BBB Scam Stopper
09 10월 2012 - 9:00PM
Business Wire
The Western Union Company (NYSE: WU), a leader in global payment
services, and Better Business Bureau today launched BBB Scam
Stopper, an education campaign to help consumers in the United
States and Canada avoid common scams that con artists use to commit
consumer fraud.
“Western Union devotes extensive resources to stopping fraud,”
said Shelley Bernhardt, the company’s Director of Consumer
Protection. “Our agents are trained to intervene if they suspect a
customer is the victim of a scam. Through our partnership with BBB,
we aim to give consumers the information and resources they need to
protect themselves and help stop fraud before it gets that
far.”
Consumer fraud is a serious problem worldwide. According to the
Federal Trade Commission, in the U.S. alone, more than 100 thousand
people filed complaints in 2011 about prizes, sweepstakes and
lottery scams. That is just one of the many categories of scams
consumers face around the world.
“We investigate thousands of scams every year, and we know the
tactics that scammers commonly use,” said Carrie Hurt, President
and CEO of the Council of Better Business Bureaus. “A portion of
scams involves the wire transfer of funds, so Western Union is the
ideal partner for this campaign. The best defense against fraud is
awareness and education. It’s crucial for consumers and business
owners to recognize scams before they become victims.”
On the Scam Stopper website, consumers can find facts and tips
to stay informed and help reduce their chances of becoming a victim
of a scam. The site also explains the science of scams, and how
scammers use many of the same “sales tactics” that are used by
legitimate businesses. Visitors can also sign up to receive BBB
Scam Alerts, weekly emails with the latest scams reported to BBBs
across the country.
The site highlights common scams like Emergency Scams (a friend
or family member has an emergency, often in another country, and
needs money), Overpayment Scams (a buyer overpays and asks for the
difference wired back to them), Sweepstakes and Lottery Scams
(you’ve won a lot of money, but you have to pre-pay taxes before
claiming your prize), and more. Personal finance writer/blogger
Erica Sandberg has also joined the effort and is blogging and
creating public service announcements about scams and fraud for BBB
Scam Stopper.
Information on scams and how to protect yourself is also
available at Western Union’s Consumer Protection Center:
http://www.westernunion.com/stopfraud.
About Western Union
The Western Union Company (NYSE: WU) is a leader in global
payment services. Together with its Vigo, Orlandi Valuta, Pago
Facil and Western Union Business Solutions branded payment
services, Western Union provides consumers and businesses with
fast, reliable and convenient ways to send and receive money around
the world, to send payments and to purchase money orders. As of
June 30, 2012, the Western Union, Vigo and Orlandi Valuta branded
services were offered through a combined network of approximately
510,000 agent locations in 200 countries and territories. In 2011,
The Western Union Company completed 226 million
consumer-to-consumer transactions worldwide, moving $81 billion of
principal between consumers, and 425 million business payments. For
more information, visit www.westernunion.com.
About BBB
For 100 years, Better Business Bureau has been helping consumers
find businesses, brands and charities they can trust. In 2011,
consumers turned to BBB more than 100 million times for Business
Reviews on more than 4 million companies and Charity Reports on
11,000 charities, all available for free at www.bbb.org. The
Council of Better Business Bureaus is the umbrella organization for
115 local, independent BBBs across the United States and Canada, as
well as home to its national programs on dispute resolution and
industry self-regulation.
WU-F, WU-G
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