KB Home Launches Fresh, Creative Take on Customer Obsession With New Brand Platform, “We See You”
22 1월 2025 - 10:00PM
Business Wire
KB Home, one of the largest and most trusted homebuilders in the
U.S., today unveiled a new brand platform, “We See You,” which
underscores the company’s passion for putting the customer at the
center of everything it does.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20250122143778/en/
The new brand platform, “We See You,” is designed to showcase
the company’s focus on delivering on its vision to be the most
customer obsessed homebuilder in the world. Through emotional
storytelling, “We See You” reinforces KB Home’s distinctive
approach in the new-home residential market. The company listens to
its customers and pays careful attention to their aspirations. And
then, KB Home builds — not just anyone’s house but an affordable,
personalized new home that reflects its customers’ style, budget
and dreams.
"A home is the largest and most emotional purchase that most
people make in their lifetimes, a major milestone that embodies
their most cherished hopes and goals. That’s why the relationships
we form with our customers are the foundation of everything we do,”
said Jeffrey Mezger, KB Home Chairman and Chief Executive Officer.
“Our new brand platform, ‘We See You,’ beautifully captures the
essence of KB’s commitment to delivering an outstanding customer
experience, one driven by a company culture where our employees
feel valued because their work has purpose.”
KB Home’s customer-centric approach begins with data-driven
product design based on thousands of extensive surveys of actual
recent buyers. The company then builds choice into every one of its
home designs and homebuying process. Its customers can tailor their
home to their unique lifestyle and budget, from homesites and floor
plans to design choices. Every homebuyer is supported by a
dedicated team to see their purchase through and guide them every
step of the way throughout the design and building process.
Additionally, the company conducts a series of follow-up visits
after move-in to ensure an exceptional homeowner experience. In
recognition of its commitment to going above and beyond, KB Home
achieved the highest level of customer satisfaction in its history
in 2024 and continues to earn the distinction of being the #1
customer-ranked national homebuilder in third-party buyer
surveys.
The new “We See You” platform will be supported by a brand video
campaign, which tells the heartwarming story of a young girl’s
reluctance to move to a new home and how the KB team partners with
her parents to ease the girl’s transition to a new beginning. The
campaign will run across multiple platforms, including digital
streaming, online video and social media. It will feature several
spots of varying lengths, each focused on a key brand message,
including partnership, personalization and affordability.
“We build homes for all of life’s small but epic moments. It’s
why we put our experience in the service of our customers’ dreams
and partner with them to design a new home that is a reflection of
them,” said Amit Desai, Chief Marketing Officer of KB Home. “Our
new brand platform, ‘We See You,’ establishes an emotional
connection with our customers. It effectively communicates who we
are and what we stand for, and demonstrates that we are truly built
on relationships.”
Experience KB Home’s “We See You” video campaign here and on
social @kbhome.
For more information on KB Home, call 888-KB-HOMES or visit
kbhome.com.
About KB Home
KB Home is one of the largest and most trusted homebuilders in
the United States. We operate in 47 markets, have built over
680,000 quality homes in our more than 65-year history, and are
honored to be the #1 customer-ranked national homebuilder based on
third-party buyer surveys. What sets KB Home apart is building
strong, personal relationships with every customer and creating an
exceptional experience that offers our homebuyers the ability to
personalize their home based on what they value at a price they can
afford. As the industry leader in sustainability, KB Home has
achieved one of the highest residential energy-efficiency ratings
and delivered more ENERGY STAR® certified homes than any other
builder, helping to lower the total cost of homeownership. For more
information, visit kbhome.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20250122143778/en/
For Further Information: Victoria Jackson
KBHomePR@mww.com
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