Survey of thousands of healthcare leaders
identified Waystar as providing the industry's best client
experience across 18 indicators including loyalty and
satisfaction
LEHI,
Utah and LOUISVILLE,
Ky., July 1, 2024 /PRNewswire/ -- Waystar
Holding Corp. ("Waystar") (Nasdaq: WAY), a provider of
leading healthcare payment software, today announced its
recognition as a top client-rated software provider by Black Book™,
a healthcare market research firm.
In Black Book™'s 2024 independent survey of more than 6,000
healthcare finance and IT leaders, Waystar received the highest
ranking across five categories evaluated by 18 key performance
indicators, including innovation, data security, marginal value
add, trust, and breadth of offering. Waystar was the top selection
in categories representing clients across all sizes and settings of
care, from large health systems and academic medical centers to
small physician practices, reflecting Waystar's extensive client
base and purpose-built platform to scale to the needs of each
client.
2024 Healthcare Payments Software Awarded Categories:
- End-to-end Platform, Large Health Systems, Chains, and
IDNs
- End-to-end Platform, Large Hospitals and Medical Centers
- Claims and Denial Management Solutions, Hospitals
- Patient Payment Technology
- Physician Clearinghouse, Small Providers
"Providers of all types and sizes utilize Waystar's software
platform to achieve meaningful return on investment. It is both
humbling and rewarding for our team to receive this appreciation
from our clients," said Matt
Hawkins, Chief Executive Officer of Waystar. "As Black
Book's research makes clear, providers are looking for a partner
who can address their biggest challenges, leverage innovations like
Generative AI to accelerate automation and generate efficiencies,
and ultimately provide a more integrated and productive payments
experience for their organization and their patients."
Providers continue to turn to technological transformation as a
critical opportunity to address ongoing financial, administrative,
and regulatory pressures. The Black Book™ survey highlights that
85% of CFOs and senior leaders believe their organizations urgently
need to prioritize their digital capabilities, and 96% have placed
digital transformation at the forefront of their financial
strategies in the year ahead.
AI is particularly top of mind for healthcare leaders, as 84% of
financial executives are actively evaluating the use of automation
technology to improve claim accuracy and reduce costs. Waystar
delivers value-added AI and automation innovations to clients.
Waystar is also creating further innovation through its recently
announced engagement with Google Cloud to develop more than a
dozen generative AI applications on Waystar's platform.
Waystar's recognitions from Black Book™ follow other recent
accolades for its advanced software, including winning the
Healthcare Payments Innovation Award from MedTech Breakthrough and
being named one of Becker's Hospital Review's healthcare RCM
companies to know.
Waystar's latest innovations will be featured at Waystar's True
North conference, which will be held September 9-11, 2024 at Disney's Yacht &
Beach Club Resort in Lake Buena Vista,
Florida.
About Waystar
Waystar's mission-critical software is
purpose-built to simplify healthcare payments so providers can
prioritize patient care and optimize their financial performance.
Waystar serves approximately 30,000 clients, representing over 1
million distinct providers, including 18 of 22 institutions on the
U.S. News Best Hospitals list. Waystar's enterprise-grade platform
annually processes over 5 billion healthcare payment transactions,
including over $1.2 trillion in
annual gross claims and spanning approximately 50% of U.S.
patients. Waystar strives to transform healthcare payments so
providers can focus on what matters most: their patients and
communities. Discover the way forward at waystar.com.
Media Contact
Daniel Yunger / Nick
Capuano / Kerry Kelly
Kekst CNC
kekst-waystar@kekstcnc.com
Investor Contact
Sandy Draper
investors@waystar.com
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SOURCE Waystar