- The Quadrant Knowledge Solutions SPARK Matrix™
provides competitive analysis & ranking of the leading
Financial Crime and Compliance (FCC) Operations Services
vendors.
- TaskUs, with its comprehensive technology and customer
experience management, received particularly strong ratings across
the parameters of technology excellence and customer impact.
MIDDLETON, Mass., Dec. 12, 2023 /PRNewswire/ -- Quadrant
Knowledge Solutions announced today that it has named TaskUs,
Inc. (Nasdaq: TASK), a leading provider of outsourced digital
services and next-generation customer experience to the world's
most innovative companies, as a 2023 technology leader in
SPARK Matrix™: Financial Crime and Compliance (FCC) Operations
Services.
The Quadrant Knowledge Solutions' SPARK Matrix™ includes a
detailed analysis of global market dynamics, major trends, vendor
landscape, and competitive positioning. The study provides
competitive analysis and ranking of the leading technology vendors
in the form of its SPARK Matrix™. The study offers
strategic information for users to evaluate different provider
capabilities, competitive differentiation, and market position.
According to Sahil Dhamgaye, Analyst at Quadrant Knowledge
Solutions, "TaskUs's Risk + Response offers a blend of services
with digital transformation for providing better workflows,
productivity, and management along with consulting services that
help organizations in customer journey mapping, customer process
optimization, customer process improvement, business and
performance analytics, and planning and solution development.
TaskUs has multiple use cases across the major sub-domains of the
larger financial crime and compliance domain while also
additionally catering to account takeover, chargebacks and
disputes, NFT marketplace security, and play-to-earn gaming
integrity. The company has strong in-house solutions to support the
FCC operations services in ProHance, Falcon, Omni BOT for CSAT/RTA,
unattended RPA, and RPA workflow tools."
"Owing to TaskUs's overall sophisticated FCC Operations
Services offerings, the strong value proposition for customers, and
robust strategy and roadmap, the company has received strong
ratings across the parameters of service excellence and customer
impact and is positioned as a leader in the 2023 SPARK
Matrix™: Financial Crime and
Compliance (FCC) Operations Services." adds
Sahil.
"I'm so proud that Quadrant, our clients, and partners recognize
TaskUs as a Leader in helping clients fight financial crime and
increase compliance," said Phil
Tomlinson, Divisional Vice President of Global Offerings at
TaskUs. "Financial compliance is increasingly being driven by
technological innovation, which is at the core of TaskUs. We have
the tools and expertise to help clients do everything from
detecting irregular patterns to locating unusual transactions in
order to prevent fraud before it happens, and the knowledge to
assist them in strengthening internal policies and procedures."
"The mission for the Risk + Response team is to be the go-to
provider of best-in-class identity, compliance, and anti-fraud
services for the world's most innovative companies," said
Pragya Agarwal, Head of Risk +
Response at TaskUs. "Today, we proudly support over 30 clients
across fintech, online marketplaces, blockchain, social media and
gaming, providing a suite of specialized products and services
designed to help them identify and respond to platform risks and
regulatory complexity."
Financial Crime and Compliance Operations Services encompass
activities aimed at preventing illicit financial activities and
ensuring adherence to legal and ethical standards. Financial crime
operations focus on detecting and mitigating risks related to money
laundering, fraud, and corruption. Compliance operations involve
establishing and maintaining programs to comply with regulations,
conduct risk assessments, develop policies, and monitor adherence
to ethical and legal frameworks. The FCC Operations Services are
vital for financial institutions, helping to maintain integrity,
prevent financial crimes, and navigate complex regulatory
landscapes, fostering trust and responsible financial
practices.
TaskUs' Risk + Response team works with large and innovative
financial institutions across the ecosystem, providing digital
identity verification, fincrime/AML compliance, and anti-fraud
solutions. The company seamlessly integrates a geographically
dispersed workforce with robust technological proficiencies,
further strengthened by strategic collaborations with Hummingbird
RegTech—an advanced compliance platform—and Quavo, the world's
leading provider of automated, cloud-based fraud and dispute SaaS
solutions.
Additional Resources:
• For more information about TaskUs
visit here
• Download the SPARK Matrix: Financial Crime and
Compliance (FCC) Operations Services, 2023
About TaskUs
TaskUs is a leading provider of outsourced digital services and
next-generation customer experience to the world's most innovative
companies, helping its clients represent, protect, and grow their
brands. Leveraging a cloud-based infrastructure, TaskUs serves
clients in the fastest-growing sectors, including social media,
e-commerce, gaming, streaming media, food delivery and
ride-sharing, Technology, FinTech, and HealthTech. As of
September 30, 2023, TaskUs had a
worldwide headcount of approximately 47,000 people across 28
locations in 13 countries, including the
United States, the
Philippines, and India.
TaskUs Contacts:
Lisa
Wolford
Corporate Communications
lisa.wolford@taskus.com
Trent Thrash
SVP, Corporate Development & Strategy
Trent.thrash@taskus.com
About Quadrant Knowledge Solutions
Quadrant Knowledge Solutions is a global advisory and consulting
firm focused on helping clients in achieving business
transformation goals with Strategic Business and Growth advisory
services. At Quadrant Knowledge Solutions, our vision is to become
an integral part of our client's business as a strategic knowledge
partner. Our research and consulting deliverables are designed to
provide comprehensive information and strategic insights for
helping clients formulate growth strategies to survive and thrive
in ever-changing business environments.
For more available research, please
visit https://quadrant-solutions.com/market-research/
Contact:
Mr. Ajinkya Ingle
Quadrant Knowledge Solutions
Regus Business Center35 Village Road, Suite 100,
Middleton Massachusetts 01949,
United States
Email: ajinkya@quadrant-solutions.com
Phone: (+1) 978-605-1066
Visit Our Website: https://quadrant-solutions.com
Connect with us on LinkedIn-
https://www.linkedin.com/company/quadrant-knowledge-solutions/
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