Dell Launches Salesforce Consulting Practice
18 9월 2012 - 8:59PM
Business Wire
Dell Services today announced a Salesforce consulting practice
to connect its customers with Salesforce experts and provide best
practices for application development.
The new set of consulting services was launched specifically for
manufacturing, technology, retail, education, state and local
government, banking, financial services and insurance, healthcare
and government verticals. Dell Services Salesforce consultants
bring depth and breadth of experience across various industries to
serve as trusted advisors for Dell customers. They can now provide
effective planning and execution of Salesforce solutions and
leverage the Salesforce Platform to help maximize return on cloud
investments.
Dell also announced that it has attained Salesforce Platinum
Partner status due to the depth of its customer base and its global
talent pool of consultants, who are certified in implementing
simple to highly complex Salesforce solutions.
Consulting Services offered include:
- Deployment Services. Dell’s
Salesforce consultants will work with Dell customers of any size to
understand their needs and deploy best practice solutions using
Salesforce. Dell’s Salesforce support organization will manage
production support and enhancement requests using a global delivery
model.
- Collaboration and Social Media.
Customers can work with a team of Salesforce consultants to
determine which collaboration tools are right for their
organization, such as Salesforce Chatter. Dell’s deep expertise in
social media can help its customers serve their customers
better.
- Integration. Salesforce is one
key part of a larger application ecosystem in an organization. Dell
consultants can help show different patterns and tools to migrate
and/or integrate enterprise data and services. Dell Services
customers can take advantage of Boomi, which was acquired by Dell
as the Integration Platform as a Service.
- Cloud Architecture. For
customers new to the cloud, Dell’s Salesforce consultants will help
guide SaaS and PaaS cloud strategies and quickly help build custom
applications on the Salesforce platform to meet a variety of
business needs.
Salesforce.com and Dell Services operate in many of the same
industries. Dell will leverage its existing relationships and
expertise in these industries and offer industry best practices
that will provide customers a competitive advantage. Customers can
leverage Dell’s understanding of the midmarket segment and tailored
methodology built on midmarket design principles to rapidly deploy
Salesforce solutions.
“Salesforce can help our customers achieve scalability, promote
collaboration among employees and improve interactions with
customers,” said Suresh Vaswani, executive vice president, Dell
Services. “The Dell Services Salesforce consulting practice
understands each customer’s needs and goals and can help them
implement Salesforce solutions in the way that best impacts their
business.”
“Companies of all sizes around the world are transforming the
way they connect with customers, partners and employees through
social and mobile cloud technologies. The Dell Services experts
further help customers accelerate their success in the cloud, with
valuable recommendations around solutions for planning,
implementing and deploying cloud services so Dell and
salesforce.com can better meet the emerging needs of our
customers,” said Elay Cohen, senior vice president, Productivity,
salesforce.com.
About Dell Services
Dell Inc. (NASDAQ: DELL) listens to customers and delivers
worldwide innovative technology, business solutions and services
they trust and value. For more information, visit www.dell.com.
Dell Services provides people, processes and technology to help
create, improve or support an efficient IT organization. Its 44,000
global team members provide consulting, infrastructure, support,
applications and business processes to help organizations operate
their IT more efficiently, proactively and securely. Headquartered
in Plano, Texas, Dell Services is a critical component to the
end-to-end solutions and offerings provided by Dell Inc.
Join us at Dell World 2012 – The Power to Do More. Technology
professionals will learn from one another and identify key
challenges and opportunities connected to the top forces changing
business today. Learn more at www.DellWorld.com or follow
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Dell is a trademark of Dell Inc. Dell disclaims any proprietary
interest in the marks and names of others.
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