Dell Opens New York City Solution Center
10 5월 2012 - 9:00PM
Business Wire
Dell has opened its New York solution center, the latest in its
global network of solution centers that help customers explore,
test and deploy solutions for building IT infrastructures that suit
their business needs both today and in the future. The New York
center, located in Penn Plaza, is the 11th solution center opened
worldwide in the last 12 months, marking an important step in
Dell’s becoming a complete solutions and services provider. An
opening reception today will showcase a broad range of Dell
offerings, including business intelligence, storage and end user
computing, that offer unique capabilities for customers in
industries such as financial services, education and
healthcare.
Many enterprises rely on the expertise of Dell Services to help
them evaluate, validate, implement and manage the IT systems that
can help their businesses grow and run efficiently – whether their
needs include Cloud, security, business intelligence,
modernization, mobility, or others. The Dell solution centers offer
on-site resources and experts who can help customers with proof of
concept testing prior to deployment to help ensure the solution
will work in the customer’s environment.
In the past year, more than 2,400 customer engagements have been
completed at Dell solution centers, with a very high customer
satisfaction rating. Of those, approximately 40 percent were in the
Americas, 25 percent in Asia Pacific Japan (APJ) and 35 percent in
Europe, Middle East and Africa (EMEA).
“As we are exploring our options for the best ways to prepare
our IT department for the future, we were able to learn about a
wide variety of offerings with one comprehensive engagement at the
Dell solution center in Limerick, Ireland,” said Tunji Alabi, Group
Head, Technology Infrastructure for Ecobank Group. “The in-depth
technical briefings gave us an opportunity for hands-on evaluations
of desktop virtualization solutions, virtual integrated systems,
network storage and several other solutions. With one stop we were
able to learn about a broad swath of technologies, with Dell
experts there to help us determine what was right for our
business.”
“The IT function is no longer just responsible for keeping
things running. IT is now a primary driver of the business overall,
which puts added responsibility on the CIO and requires new skill
sets of the IT staff,” said Jan Uhrich, vice president, Dell
Services. “At Dell, we are paying close attention to these
realities. They’re not trends—this is the new state of IT, and
stepping up to these challenges is the very foundation of our
entire Services business. Our solution centers provide a venue
where we can give our customers hands-on support for developing and
testing practical solutions to meet their specific needs.”
In a recent study Dell conducted with the Economist Intelligence
Unit, data showed that companies who leveraged IT strategically to
drive business outcomes were nearly two times more successful at
driving revenues. This shows that IT departments need to be
increasingly flexible to help the business grow, while also trying
to satisfy the demands of budgetary pressures, adapt to an
increasing number of physical and virtual workloads and provide
robust, granular security for their IT infrastructure. Dell
solution centers help customers address these pressures by allowing
them to identify and assess the solutions that meet their
needs.
At today’s New York Solution Center opening, Dell will highlight
a selection of offerings, including:
- Banking & Securities:
Financial services customers are able to improve security, reduce
downtime, and minimize power and cooling costs on trading floors
with Dell’s Trading Floor Simplification solution from Dell and
Amulet Hotkey. The High Performance Database Solution from Dell and
Kove provides the industry’s lowest latency and highest performance
tick capture and market data analysis for faster analysis and
decision-making.
- End User Computing: Dell’s
virtual desktop infrastructure solutions allow customers to support
remote users, secure their data and centralize IT control quickly
and easily. On-site demonstrations will show how healthcare and
education industries are using this technology.
- Cloud Solutions: Dell’s
portfolio of efficient public, private and hybrid Cloud solutions,
including Virtual Integrated Systems, SecureWorks, Dell
Openstack-Powered Cloud Solution and the Cloud Solution for Web
Applications, helps customers integrate the cloud into their IT
environments to quickly scale their infrastructure to meet business
demands.
- Data and Analytics Solutions: As
business intelligence continues to grow in importance, bringing
with it challenges of data migration, security and storage, Dell
Services will demonstrate how its storage portfolio and data and
analytics solutions help customers.
The New York Solution Center is centrally located in One Penn
Plaza. The other Dell solution centers are located in Limerick,
Ireland; Shanghai, China; Austin, Texas; Washington, DC (Herndon,
VA); Singapore; Chicago, Illinois (Buffalo Grove); Tokyo, Japan;
Frankfurt, Germany; Paris, France; Sydney, Australia; and a
satellite site in Sao Paulo, Brazil. A new center in Silicon
Valley, Calif. is scheduled to open later in 2012.
About DELL
Dell Inc. (NASDAQ: DELL) listens to customers and delivers
innovative technology and services that give them the power to do
more. Dell Services provides people, processes and technology to
help create, improve or support an efficient IT organization. Its
44,000 global team members provide consulting, infrastructure,
support, applications and business processes to help organizations
operate their IT more efficiently, proactively and securely. Learn
more at www.dell.com.
Dell, the Dell logo are registered trademarks or trademarks of
Dell Inc. Dell disclaims proprietary interest in the trademarks or
trade names of other entities used to refer to them or their
products.
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