Hyatt Selects Dell Services for Innovative Technology Solutions
28 6월 2011 - 10:30PM
Business Wire
Dell Services announced today that it has signed a new five-year
contract with Hyatt Corporation, an affiliate
of Hyatt Hotels Corporation, for comprehensive IT services
and solutions. Under this agreement, Dell Services will provide
flexible IT services and support for Hyatt.
Dell Services will provide Hyatt with a single point of contact
for end-user support and incident management with multi-channel
access and sophisticated logging and tracking of all IT incidents
and contacts.
Through this relationship with Dell, Hyatt will be able to
deliver the highest quality of support services and innovation,
enabling flexibility for future growth.
Utilizing Dell’s asset and inventory management, security, and
project services will help to optimize Hyatt’s core business
capabilities by improving processes and assuring quality.
Additionally, Dell’s network and server support services will
enable Hyatt to experience greater agility by sharing information
and offering real-time data to proactively manage their
business.
QUOTES:
“We look forward to working with and delivering Hyatt innovative
solutions and services that enable them to provide a differentiated
technology experience. Our goal is to provide Hyatt and its team
members with solutions and support making it more efficient and
easier for them to continue to provide the unparalleled level of
hospitality that Hyatt guests have come to anticipate and
appreciate.” – Steve Schuckenbrock, president of Dell Services
“We are thrilled to be working with Dell to provide Information
Technology services and support our corporate locations and
properties in North America. We believe that this relationship will
help us increase efficiencies of our IT systems, enhance the
technology experience provided to both our guests and associates,
and provide Hyatt with greater operation flexibility and
innovation.” – Harmit Singh, Executive Vice President and Chief
Financial Officer, Hyatt Hotels Corporation.
About DELL
Dell Inc. (NASDAQ: DELL) listens to customers and delivers
worldwide innovative technology and business solutions that give
them the power to do more. Dell Services develops and delivers a
comprehensive suite of services and solutions in applications,
business process, consulting, infrastructure and support to help
customers succeed. Learn more at www.dell.com.
About Hyatt Hotels Corporation
Hyatt Hotels Corporation, headquartered in Chicago, is a leading
global hospitality company with a proud heritage of making guests
feel more than welcome. Thousands of members of the Hyatt family
strive to make a difference in the lives of the guests they
encounter every day by providing authentic hospitality. The
Company's subsidiaries manage, franchise, own and develop hotels
and resorts under the Hyatt®, Park Hyatt®, Andaz®, Grand Hyatt®,
Hyatt Regency®, Hyatt Place® and Hyatt Summerfield Suites® brand
names and have locations on six continents. Hyatt Residential
Group, Inc., a Hyatt Hotels Corporation subsidiary, develops,
operates, markets or licenses Hyatt ResidencesTM and Hyatt Vacation
Club®, which is changing its name to Hyatt Residence ClubTM. As of
March 31, 2011, the Company's worldwide portfolio consisted of 451
properties in 43 countries. For more information, please visit
www.hyatt.com.
Dell is a trademark of Dell Inc. Dell disclaims any proprietary
interest in the marks and names of others.
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