i-design Group Plc Launch of New ATM Feature
05 11월 2012 - 4:00PM
RNS Non-Regulatory
TIDMIDG
i-design Group Plc
05 November 2012
AIM: IDG
I-DESIGN GROUP PLC
("i-design" or "the Group")
Nationwide Building Society achieves industry first with
i-design innovation
i-design, the leading developer and supplier of ATM and
self-service marketing solutions for the banking industry (enabling
banks and ATM owners to run both their own targeted marketing
campaigns and third party advertising), is pleased to announce the
launch of its new "Favourite Transaction" functionality. The launch
coincides with the full roll-out of the new technology across
Nationwide Building Society's self-service estate.
"Favourite Transaction" is an add-on component to the Group's
flagship joono software solution and represents an industry first.
Transactions for Nationwide cardholders are made simpler as they
are presented with their most used transactions automatically, with
no manual setup required. The component also adapts to a customer's
changing transactional habits enabling "Favourite Transaction" to
retain its relevance as time goes on.
Nationwide Building Society, which worked as a partner in
enabling this new innovation, has secured a global first with the
roll-out of the solution across its entire network of 2,000 ATMs.
Nationwide cardholders who select a favourite transaction receive
an improved and personalised experience at Nationwide ATMs across
the country, resulting in a very efficient customer experience.
Ana Stewart, CEO of i-design group plc commented,
"We have had a long and close relationship with Nationwide and
were delighted to be able to work in partnership to realise this
global innovation using our joono platform. Extensive market
research and field trials were carried out throughout the
development which consistently proved that this unique service
delivers great value to customers. It has been exciting to see such
high take up rates and we are committed to driving further
innovations through our flagship joono platform."
Adrian Roberts, Head of ATMs and Branch Design at Nationwide
commented,
"During our initial pilot we were delighted to see customer
uptake of around 68%, proving that the vast majority of customers
do indeed conduct the same ATM transactions on a regular basis. We
are always looking for innovative ways to make life easier for our
customers and so we are pleased to make service at Nationwide ATMs
a quicker and simpler experience. We are pleased to have
collaborated with i-design to achieve this industry first."
Enquiries:
i-design group plc Ana Stewart, Chief Executive T: 01382 323
Ian Sunter, Finance Director 000
Biddicks Katie Tzouliadis T: 020 3178
6378
Alex Shilov
Westhouse Securities Tom Griffiths T: 020 7601
6100
About i-design group plc
i-design (AIM: IDG) is the leading provider and developer of
marketing and advertising software and services for ATM owners. Its
newly launched next generation software, joono, enables banks and
ATM owners to communicate targeted marketing messages to customers
through multiple digital channels. As part of its offering,
i-design has a media sales capability, atmAd, which manages third
party advertising campaigns. In this way, the Group offers
financial institutions the ability to generate new revenue streams
from their ATM/self-service estates and to enhance their customer
communications.
Based in Scotland, i-design was established in 1991 and launched
its marketing solution to financial institutions in 2004.
About Nationwide Building Society
Nationwide is the world's largest building society as well as
the second largest savings provider and a top-three provider of
mortgages in the UK. It is also a major provider of current
accounts, credit cardds, ISAs and personal loans. Nationwide has
around 15 million members.
Customers can manage their finances in branch, on the telephone,
internet and post. The Society has around 15,000 employees.
Nationwide's head office is in Swindon with administration centres
based in Northampton, Bournemouth and Dunfermline. The Society also
has a number of call centres across the UK.
Since the credit crunch began in 2007, Nationwide has remained
profitable against a very difficult economic environment. In the
year ending April 2012 Nationwide made a strong underlying profit
of GBP304 million - up 10% from the previous year.
This information is provided by RNS
The company news service from the London Stock Exchange
END
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