New Contract Wins
26 5월 2009 - 3:00PM
UK Regulatory
TIDMESG
RNS Number : 7587S
eServGlobal Limited
25 May 2009
Two New Convergent Billing Wins for eServGlobal and Convergys
Sydney, 25 May, 2009
eServGlobal Limited (LSE: ESG & ASX: ESV), a provider of end-to-end solutions,
enabling smart communication, charging and payment services, and Convergys
(NYSE: CVG), a global leader in relationship management, today announced two new
contracts to deliver true real-time convergent charging and billing to telecom
operators.
eServGlobal and Convergys have secured a multi-year contract with a leading
mobile operator in the United States, providing real-time Intelligent Network
call control, rating and charging, balance management, voucher management,
customer care and customer self-care for prepaid customers.
Convergys has integrated ChargingMax, eServGlobal's charging suite, which
includes its unique Online Session Control platform for fixed, mobile and data
networks, Voucher Management System and Interactive Voice Response Server with
Convergys' real-time Infinys Rating and Billing Manager. The integrated solution
provides support for centralised charging, both online and offline, for any
service delivered across any network or medium, either call, event, content,
session or subscription-based, via any payment or top-up method, and with full
customer care and self-care capabilities - all with network-grade performance.
Together, eServGlobal and Convergys have also won a major contract with a fixed
line operator in Indonesia, providing the real time Convergys charging solution
for fixed and broadband services, as well as some recharge services.
This enables the operator to merchandise next-generation voice, data and content
services to millions of subscribers, regardless of payment type or contract
status, all within a single database. The operator had previously selected
eServGlobal's IVR/NGN solution to provide interactive voice response services on
an IP network, migrating from its old PSTN-based system, and, satisfied with the
results, chose to expand its business with eServGlobal.
Bob Lento, President, Information Management, for Convergys said "What makes our
partnership with eServGlobal so beneficial for operators is that it
consolidates all pre and postpaid customer management in one platform,
ultimately reducing operating costs while increasing customer satisfaction."
"We are delighted to have achieved this success with Convergys, our newest
partner in convergent billing and the leading global BSS/OSS and relationship
management provider," commented Ian Buddery, Executive Chairman of eServGlobal.
"We look forward to a successful deployment of our enhanced solution and further
contracts in these regions."
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in relationship management.
We provide solutions that drive more value from the relationships our clients
have with their customers and employees. Convergys turns these everyday
interactions into a source of profit and strategic advantage for our clients.
For more than 30 years, our unique combination of domain expertise, operational
excellence, and innovative technologies has delivered process improvement and
actionable business insight to clients that now span more than 70 countries and
35 languages.
Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired
Company for nine consecutive years. We have approximately 75,000 employees in
84 customer contact centers and other facilities in the United States, Canada,
Latin America, Europe, the Middle East, and Asia, and our global headquarters in
Cincinnati, Ohio. For more information, visit www.convergys.com
About eServGlobal
eServGlobal (AIM: ESG & ASX: ESV) develops and implements solutions for mobile
payment, convergent charging and rating, network services and messaging
products, for telecom service providers, across all legacy and next generation
telecom networks.
eServGlobal provides comprehensive services ensuring the success of projects
with worldwide implementation, integration and support services. Its innovative
solutions help service providers to grow new revenues, reduce churn and lower
their costs.
Over 80 of the world's leading service providers, with over 400 million mobile
subscribers in more than 50 countries, are taking advantage of eServGlobal's
end-to-end solutions and expertise to quickly deliver revenue-generating
services. With 16 offices around the world and staff from 30 different
countries, it provides flexible solutions with ongoing product development,
based on a deep understanding of its customers' challenges.
eServGlobal is listed on the Australian Stock Exchange (ASX: ESV) and the London
Stock Exchange AIM market (LSE: ESG). In the year to 30 June 2008, eServGlobal
reported revenue of AU$177.9 million, representing organic growth of 15.9% over
FY07. Net profit after tax of AU$10.4 million was achieved, up 91.5% from the
previous year. A dividend of 3 cents per share was paid for the full year ended
30 June, 2008, an increase of 50% over the previous year's dividend payment.
More information can be found at: www.eservglobal.com
Ian BudderyNumis Securities Limited (NOMAD) Tel: +44(0)20 7260 1000
Executive ChairmanNominated Advisor, Lee Aston
eServGlobal Limited Corporate Broking, David Poutney
For further information, please contact:
+-----------------------------------------+----------------------------------------+
| eServGlobal | www.eservglobal.com |
+-----------------------------------------+----------------------------------------+
| Sally Bennett, Communication Manager | T: +33 1 46 12 77 46 |
| sally.bennett@eservglobal.com | F: +33 1 46 12 77 49 |
| ICIS (financial PR) | |
| Tom Moriarty Tel: +44 (0) 20 7651 8688 | |
+-----------------------------------------+----------------------------------------+
This information is provided by RNS
The company news service from the London Stock Exchange
END
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