NexJ's proven methodology, in-depth
Siebel expertise, and evolutionary approach to systems migration
enables firms to modernize CRM safely and without
disruption
TORONTO,
March 1, 2017
/PRNewswire/ - NexJ Systems Inc.
(TSX: NXJ), a provider of enterprise customer management
solutions to the financial services and insurance industries, is
successfully enabling firms to modernize their legacy Siebel CRM
systems. NexJ's Siebel Replacement Program provides its
customers with a safe alternative to traditional "Big Bang" or "rip
and replace" system upgrades, which many firms hesitate to
undertake due to the risk of service disruptions, budget overruns,
and lack of user adoption. The NexJ program mitigates these
concerns by enabling a safe and controlled, evolutionary approach
to systems migration.
"NexJ developed this program in response to a need we saw
in the marketplace," says Adam
Edmonds, Vice President, Product Management of NexJ Systems
Inc. "New customer engagement models, interaction channels, mobile
devices, and regulatory requirements have dramatically changed the
financial services industry in the last decade. Firms with highly
customized Siebel implementations needed a way to upgrade their CRM
without disruption to users or customers." (Click
here to register for a free webinar about NexJ's
Siebel Replacement Program, hosted by Mr. Edmonds.)
The NexJ team is uniquely qualified to create this
program. NexJ's Executive team, as well as key leaders of its
product, technology, and professional services teams, worked at
Siebel Systems after it bought Janna Systems, thus developing an
in-depth understanding of Siebel CRM. This expertise plays a
critical role in the success of NexJ's Siebel Replacement
Program.
With NexJ's Siebel Replacement Program, firms receive
Siebel CRM-specific expertise, as well as proven tools and
processes, to ensure their CRM replacement is successful and
seamless to users and customers alike. NexJ CRM is integrated with
Siebel data, allowing it to remain in place until firms are ready
to migrate data to the new CRM in safe and controlled stages that
are invisible to end users. Firms gain a modern user interface,
mobile CRM, and best-of-breed vertical CRM for wealth management
and private banking, corporate and commercial banking, capital
markets, and insurance.
NexJ recently enabled a global bank to upgrade from Siebel
to NexJ's corporate banking-specific CRM. NexJ's focus on
minimizing the risk of customer service outages, user
dissatisfaction, delays, and budget overruns played a key role in
the selection.
"NexJ allows organizations to leverage the investments
made in Siebel CRM while adding business-critical new functionality
and the benefits of NexJ's modeling platform," said David Shepherd, Chief Technology Officer of NexJ
Systems. "Companies can replace Siebel on the user's desktop with a
modern, more user-friendly interface and provide the IT department
with a platform designed for integration, customization and
scalability—all while keeping their data and processes in Siebel
until they're ready to migrate them away."
To learn more about NexJ's Siebel Replacement Program,
click here.
About NexJ Systems Inc.
NexJ
Systems provides enterprise customer management solutions to
the financial services industry. Our solutions
include industry-specific customer relationship management (CRM) to
enable collaboration across countries, regions and teams; customer
process management (CPM) for client onboarding with KYC and
AML for regulatory compliance; and customer data management (CDM)
to support digital transformation and customer analytics across the
enterprise. Our solutions integrate information from multiple
systems into a unified view to help firms better understand and
share information about their customers to increase loyalty, drive
cross-sell and improve the customer experience.
Based in Toronto, NexJ
has clients throughout North
America, Asia Pacific and
in Europe. For more information
about NexJ visit www.nexj.com,
e-mail info@nexj.com, or call 416-222-5611. Join NexJ
on LinkedIn, follow them
on Twitter, subscribe to
their YouTube channel,
like them on Facebook or
hang out with NexJ on Google+.
NexJ Forward-looking
Statement
Certain statements in this press
release may contain words considered forward-looking statements or
information under applicable securities laws. These statements are
based on NexJ's current expectations, estimates, forecasts and
projections about the operating environment, economies and markets
in which the company operates. These statements are subject to
important assumptions, risks and uncertainties that are difficult
to predict, and the actual outcome may be materially different.
NexJ's assumptions, although considered reasonable by the company
at the date of this press release, may prove to be inaccurate and
consequently its actual results could differ materially from the
expectations set out herein. For additional information with
respect to risks and other factors which could occur, see NexJ's
securities filings with the OSC and other securities regulators.
NexJ securities filings are available on www.sedar.com.
Unless otherwise required by applicable securities laws, NexJ
disclaims any intention or obligations to update or revise any
forward-looking statements, whether as a result of new information,
future events or otherwise.
Learn more about how NexJ CRM helps financial services
firms know customers better, share customer information, save time,
sell more, and be 'one firm':
http://www.nexj.com/products-solutions/customer-relationship-management-crm/
SOURCE NexJ Systems Inc.