NCR Reports Cybersecurity Incident
17 4월 2023 - 10:05PM
Business Wire
On April 13, NCR determined that a single data center outage
that is impacting some functionality for a subset of its commerce
customers was caused by a cyber ransomware incident. Upon such
determination, NCR immediately started contacting customers,
enacted its cybersecurity protocol and engaged outside experts to
contain the incident and begin the recovery process. The
investigation into the incident includes NCR experts, external
forensic cybersecurity experts and federal law enforcement.
We believe this incident is limited to specific functionality in
Aloha cloud-based services and Counterpoint. At this time, our
ongoing investigation also indicates that no customer systems or
networks are involved. None of our ATM, digital banking, payments,
or other retail products are processed at this data center.
While in-restaurant purchases and transactions continue to
operate, affected customers have reduced capabilities on specific
Aloha cloud-based and Counterpoint functionality that has impacted
their ability to manage restaurant administrative functions. NCR is
conducting concurrent efforts to establish alternative
functionality for customers, fully restore impacted data and
applications, and to enhance its cyber security protections.
Forward-Looking Statements
This press release includes statements which may constitute
forward-looking statements made pursuant to the safe harbor
provisions of the Private Securities Litigation Reform Act of 1995,
the accuracy of which are necessarily subject to risks,
uncertainties, and assumptions as to future events that may not
prove to be accurate. These statements include, but are not limited
to, express or implied forward-looking statements relating to our
expectations regarding our ability to contain and assess the
ransomware incident and the impact of the ransomware incident on
our operations and financial results. These statements are neither
promises nor guarantees, but are subject to a variety of risks and
uncertainties, many of which are beyond our control, which could
cause actual results to differ materially from those contemplated
in these forward-looking statements. Investors and others are
cautioned not to place undue reliance on forward-looking
statements. Factors that could cause actual results to differ
materially from those expressed or implied include (i) the ongoing
assessment of the ransomware incident, (ii) legal, reputational and
financial risks resulting from the ransomware incident, (iii) the
effectiveness of business continuity plans and cybersecurity risk
management policies during the ransomware incident, (iv) the
possibility that our ongoing investigation will produce materially
adverse findings not known to us on the date hereof, (v) that any
future, or still undetected, cybersecurity related incident,
whether an attack, disruption, intrusion, denial of service, theft
or other breach could result in unauthorized access to, or
disclosure of, data, resulting in claims, costs and reputational
harm that could negatively affect our operating or financial
results and (vi) the other risks and uncertainties further
described in the “Risk Factors” section of NCR’s most recent Annual
Report on Form 10-K, as well as in NCR’s other reports filed with
or furnished to the U.S. Securities and Exchange Commission,
available at www.sec.gov. Forward-looking statements should be
considered in light of these risks and uncertainties. These
forward-looking statements speak only as of the date of this press
release and NCR assumes no obligation to update any forward-looking
statements as a result of new information or future events or
developments, except as required by law.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in transforming,
connecting and running technology platforms for self-directed
banking, stores and restaurants. NCR is headquartered in Atlanta,
Georgia, with 35,000 employees globally. NCR is a trademark of NCR
Corporation in the United States and other countries.
Web site: www.ncr.com Twitter: @NCRCorporation Facebook:
www.facebook.com/ncrcorp LinkedIn:
www.linkedin.com/company/ncr-corporation YouTube:
www.youtube.com/user/ncrcorporation
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version on businesswire.com: https://www.businesswire.com/news/home/20230417005506/en/
NCR Media Contact Scott Sykes NCR Corporation
scott.sykes@ncr.com
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