Revenue Up 30% Year-Over-Year With Continued Strength in New Customers and Order Growth

Total Active Vitacost.com Customers of 1.6 Million

BOCA RATON, Fla., Nov. 7, 2012 (GLOBE NEWSWIRE) --Vitacost.com, Inc. (Nasdaq:VITC), a leading online retailer of health and wellness products, reported financial results for the third quarter ended September 30, 2012. The Company reported a 37% year-over-year increase in the number of shipped orders, as total new customers grew 76% for the third quarter of 2012. Excluding sales from Amazon.com, the number of shipped orders increased 30% year-over-year, with new customers up 59% driven by strong results from the Company's marketing initiatives.

The Company reported net sales of $82.2 million for the third quarter of 2012, a 30% increase from net sales of $63.5 million for the third quarter of 2011. Excluding a $0.1 million loss on the sale of inventory related to the Company's manufacturing divestiture in August 2012, gross profit increased 31% year-over-year to $18.9 million. Non-GAAP adjusted EBITDA for the third quarter of 2012 was a loss of $3.1 million compared to a loss of $1.3 million in the third quarter of 2011. The Company reported an operating loss of $5.2 million compared to an operating loss of $5.4 million in the third quarter of 2011.

"We delivered another quarter of strong growth with sales up 30% compared to the third quarter of 2011 and we are especially pleased that our active customer base has grown to 1.6 million on our vitacost.com website," stated Jeffrey Horowitz, Chief Executive Officer. "In the quarter we successfully completed the divestiture of our manufacturing operations and are already beginning to see the positive impact from this transaction. We have strengthened our balance sheet as we have reduced our inventory levels from the second quarter. Going forward, we remain focused on continuing to grow our customer base and improving the efficiency of our fulfillment operations along with our operating results."

Third Quarter Financial Highlights

Customer Acquisition: The Company added 317,000 total new customers in the third quarter of 2012, an increase of 76% year-over-year. The Company added 236,000 new customers from its vitacost.com website, an increase of 59% year-over-year. This represents an increase of 10,000 customers over the second quarter of 2012.

Active Customer Base: The Company ended the third quarter of 2012 with 2.0 million active customers, up 62% year-over-year. The number of active customers from the Company's vitacost.com website was 1.6 million at the end of the third quarter, up 30% year-over-year.

Number of Shipped Orders: The Company shipped 1.2 million orders in the third quarter of 2012, up 37% year-over-year. The Company shipped 1.1 million orders generated from its vitacost.com website, up 30% year-over-year.

Average Order Value: The Company's AOV from its vitacost.com website was $74.32, a 2% decline year-over-year, and excluding Refer-A-Friend, AOV was flat year-over-year.  Total AOV for the third quarter of 2012 was $69.98, a decline of 6% year-over-year.

Gross Margin: Gross margin was 22.9% in the third quarter of 2012, excluding a $0.1 million loss on the sale of inventory related to the Company's manufacturing divestiture completed in August 2012, compared to 22.7% in the third quarter of 2011.

Fulfillment Expense: Fulfillment expense on a per order shipped basis increased 8% year-over-year, excluding fees related to the Company's freight savings program and a $0.1 million executive recruiting expense in the third quarter of 2011. As a percentage of sales, fulfillment expense was 10.3% for the third quarter of 2012 compared to 8.7% in the third quarter of 2011.   

Sales & Marketing Expense: Sales and marketing expense was $8.0 million or 9.8% of sales in the third quarter of 2012, compared to $5.5 million or 8.7% of sales in the third quarter of 2011, which excludes $0.9 million in severance and executive recruiting expense. The Company's direct customer acquisition costs for vitacost.com customers declined 11% year-over-year on a per customer basis. 

Balance Sheet: The Company had cash and cash equivalents of $35.0 million as of September 30, 2012, an increase of $1.1 million from June 30, 2012.

E-Commerce Metrics

A copy of historical e-commerce metrics is available on the Company's website at http://investor.vitacost.com.

Conference Call Information

The Company will host a conference call to discuss these results and will provide additional comments and details at that time. Participating on the call will be Jeff Horowitz, the Company's Chief Executive Officer and Brian Helman, the Company's Chief Financial Officer.

The conference call is scheduled to begin at 10:00 a.m. EDT on November 7, 2012. The call will be broadcast live over the Internet hosted on the Investor Relations section of Vitacost.com's website at http://investor.vitacost.com, and will be archived online through November 21, 2012. In addition, you may dial (877) 705-6003 to listen to the live broadcast.

A telephonic playback will be available from 1:00 p.m. EDT, November 7, 2012, through November 21, 2012. Participants can dial (877) 870-5176 to hear the playback. The pass code is 401757.

About Vitacost.com, Inc.

Vitacost.com, Inc. (Nasdaq:VITC) is a leading online retailer of health and wellness products, including dietary supplements such as vitamins, minerals, herbs and other botanicals, amino acids and metabolites, as well as cosmetics, organic body and personal care products, pet products, sports nutrition and health foods.  Vitacost.com, Inc. sells these products directly to consumers through its website, www.vitacost.com. 

Vitacost.com, Inc. strives to offer its customers the broadest selection of healthy living products, while providing superior customer service and timely and accurate delivery.

Forward-Looking Statements

Except for historical information contained herein, the statements in this release are forward-looking and made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements made herein, which include statements regarding the Company's future growth prospects and financial performance, the Company's customer acquisition strategy and expectations regarding the pace of customer growth, and the expected positive impact from the divesture of the Company's manufacturing operations involve known and unknown risks and uncertainties, which may cause the Company's actual results in current or future periods to differ materially from those anticipated or projected herein. Those risks and uncertainties include, among other things, the current global economic downturn or recession; difficulty expanding the Company's distribution facilities; significant competition in the Company's industry; unfavorable publicity or consumer perception of the Company's products on the Internet; the incurrence of material product liability and product recall costs; inability to defend intellectual property claims; costs of compliance and the Company's failure to comply with government regulations; the Company's failure to keep pace with the demands of customers for new products; disruptions in the Company's information technology systems; or the lack of long-term experience with human consumption of some of the Company's products with innovative ingredients. Those and other risks are more fully described in the Company's filings with the Securities and Exchange Commission, including the Company's Form 10-K for the full year ended December 31, 2011 and in the Company's subsequent filings with the Securities and Exchange Commission made prior to or after the date hereof.

Discussion of Non-GAAP Financial Measures

To supplement the consolidated financial statements presented in accordance with Generally Accepted Accounting Principles (GAAP), Vitacost.com uses the non-GAAP measure of adjusted EBITDA, defined as earnings before interest, taxes, depreciation, and amortization of intangible assets. To adjust for the impact of certain matters in 2011 and 2012, the Company has further adjusted its EBITDA calculation to exclude the impact of stock-based compensation expense and expenses from certain legal actions, settlements and related costs, severance costs, and certain other charges and credits. These non-GAAP measures are provided to enhance the user's overall understanding of the Company's current financial performance. Management believes that adjusted EBITDA provides useful information to the Company and to investors by excluding certain items that may not be indicative of the Company's core operating results. However, adjusted EBITDA should not be considered in isolation, or as a substitute for, or as superior to, net income/loss, cash flows, or other consolidated income/loss or cash flow data prepared in accordance with GAAP, or as a measure of the Company's profitability or liquidity. Although adjusted EBITDA is frequently used as a measure of operating performance, it is not necessarily comparable to other similarly titled captions of other companies due to differences in methods of calculation. Operating income (loss) is the closest financial measure prepared by the Company in accordance with GAAP in terms of comparability to adjusted EBITDA. Attached at the end of this release is a reconciliation of reported operating income (loss) determined under GAAP to the presentation of adjusted EBITDA.

Vitacost.com, Inc.    
Consolidated Balance Sheets    
September 30, 2012 and December 31, 2011    
(In thousands, except par value)    
  As of
Assets September 30, 2012 December 31, 2011
Current Assets    
Cash and cash equivalents  $ 35,007  $ 12,939
Accounts receivable, net  2,800  2,169
Inventory  31,214  34,822
Prepaid expenses  1,371  1,912
Other receivables  3,029  264
Other assets  74  2,344
Total current assets  73,495  54,450
     
Property and equipment, net  33,653  33,629
     
Restricted cash  225  225
Deposits  245  125
Goodwill  2,200  2,200
   2,670  2,550
     
Total assets  $ 109,818  $ 90,629
     
Liability and Stockholders' Equity    
Current Liabilities    
Accounts payable  27,340  30,250
Deferred revenue  4,453  4,573
Accrued expenses  8,403  6,425
Total current liabilities  40,196  41,248
     
Deferred tax liability  336  574
Total liabilities  $ 40,532  $ 41,822
     
Commitments and Contingencies    
     
Stockholders' Equity    
Preferred stock, par value $.00001 per share; authorized 25,000; no shares issued and outstanding  --   -- 
Common stock, par value $.00001 per share; authorized 100,000; 33,410 and 27,975 shares issued and outstanding at September 30, 2012, and December 31, 2011, respectively  --   -- 
Additional paid-in capital  108,476  76,262
Warrants  4,262  -- 
Accumulated deficit  (43,452)  (27,455)
Total stockholders' equity  69,286  48,807
Total liabilities and stockholders' equity  $ 109,818  $ 90,629
             
Vitacost.com, Inc.            
Condensed Consolidated Statement of Operations             
(In thousands, except per share)            
(Unaudited)            
  Three Months Ended
  September 30, 2012 September 30, 2011
  As    Excluding  As    Excluding 
  Reported Adjustments Adjustments Reported Adjustments Adjustments
             
Net Sales $82,218   $82,218 $63,456   $63,456
             
Cost of Goods Sold  63,453  102  63,351  49,024    49,024
Gross Profit  18,765    18,867  14,432    14,432
             
Fulfillment  8,476    8,476  5,603  94  5,509
Sales & Marketing  8,017    8,017  6,391  892  5,499
General & Administrative  7,478  (89)  7,567  7,797  807  6,990
Total Operating Expenses  23,971    24,060  19,791    17,998
             
Operating Loss  (5,206)    (5,193)  (5,359)    (3,566)
             
Other Income   78    78  11    11
             
Loss Before Income Taxes  (5,128)    (5,115)  (5,348)    (3,555)
Income Tax (Expense) Benefit  (13)  --   (13)  7  --   7
             
Net Loss ($5,141)   ($5,128) ($5,341)   ($3,548)
             
EPS             
Basic ($0.15)   ($0.15) ($0.19)   ($0.13)
Fully Diluted ($0.15)   ($0.15) ($0.19)   ($0.13)
             
Basic Shares Outstanding  33,364    33,364  27,836    27,836
Fully Diluted Shares Outstanding*  33,364    33,364  27,836    27,836
             
*The inclusion of common stock equivalents in the calculation of diluted earnings per share during the periods was anti-dilutive
             
Vitacost.com, Inc.            
Condensed Consolidated Statement of Operations         
(In thousands, except per share)          
(Unaudited)            
  Nine Months Ended
  September 30, 2012 September 30, 2011
  As    Excluding  As    Excluding 
  Reported Adjustments Adjustments Reported Adjustments Adjustments
             
Net Sales $245,688   $245,688 $193,109   $193,109
             
Cost of Goods Sold  188,783  102  188,681  148,837  (454)  149,291
Gross Profit  56,905    57,007  44,272    43,818
             
Fulfillment  24,692  --   24,692  15,639  94  15,545
Sales & Marketing  25,153  --   25,153  16,767  892  15,875
General & Administrative  23,147  480  22,667  23,125  2,536  20,589
Total Operating Expenses  72,992    72,512  55,531    52,009
             
Operating Loss  (16,087)    (15,505)  (11,259)    (8,191)
             
Other Income   129    129  36    36
             
Loss Before Income Taxes  (15,958)    (15,376)  (11,223)    (8,155)
Income Tax Expense  (39)  --   (39)  (40)  --   (40)
             
Net Loss ($15,997)   ($15,415) ($11,263)   ($8,195)
             
EPS             
Basic ($0.49)   ($0.48) ($0.41)   ($0.29)
Fully Diluted ($0.49)   ($0.48) ($0.41)   ($0.29)
             
Basic Shares Outstanding  32,414    32,414  27,806    27,806
Fully Diluted Shares Outstanding*  32,414    32,414  27,806    27,806
             
*The inclusion of common stock equivalents in the calculation of diluted earnings per share during the periods was anti-dilutive
     
Vitacost.com - Revenue by Product Line     
($ in 000s)  
  Three Months Ended September 30,
  2012 2011
Third-party products   $ 61,492  $ 46,753
Proprietary products  17,846  14,679
Freight  2,881  2,024
Net sales  $ 82,218  $ 63,456
     
     
  Nine Months Ended June 30,
  2012 2011
Third-party products   $ 181,303  $ 139,854
Proprietary products  54,852  46,650
Freight  9,533  6,605
Net sales  $ 245,688  $ 193,109

Vitacost.com Reconciliation of GAAP Operating Income to Adjusted EBITDA

To supplement the consolidated financial statements presented in accordance with GAAP, Vitacost.com uses the non-GAAP measure of adjusted EBITDA, defined as earnings before interest, taxes, depreciation, and amortization of intangible assets. To adjust for the impact of certain matters in 2011 and 2012, the Company has further adjusted its EBITDA calculation to exclude the impact of stock-based compensation expense and expenses from certain legal actions, settlements and related costs, severance costs, and certain other charges and credits. These non-GAAP measures are provided to enhance the user's overall understanding of the Company's current financial performance. Management believes that adjusted EBITDA provides useful information to the Company and to investors by excluding certain items that may not be indicative of the Company's core operating results. However, adjusted EBITDA should not be considered in isolation, or as a substitute for, or as superior to, net income/loss, cash flows, or other consolidated income/loss or cash flow data prepared in accordance with GAAP, or as a measure of the Company's profitability or liquidity. Although adjusted EBITDA is frequently used as a measure of operating performance, it is not necessarily comparable to other similarly titled captions of other companies due to differences in methods of calculation. Operating income (loss) is the closest financial measure prepared by the Company in accordance with GAAP in terms of comparability to adjusted EBITDA. Below is a reconciliation of reported operating income (loss) determined under GAAP to the presentation of adjusted EBITDA.

Adjusted EBITDA Calculation ($ in 000s)
   
  Three Months Ended September 30,
  2012 2011
Reported operating (loss) income ($5,206) ($5,359)
Depreciation and amortization  1,622  1,543
Stock-based compensation Expense  469  770
Adjustments:    
- Loss on sale of inventory for manufacturing divestiture  102  
- Severance/recruiting for executives  199  1,125
- Additional legal/consulting expenses  (289)  669
     
Adjusted EBITDA  ($3,103) ($1,252)
     
     
  Nine Months Ended June 30,
  2012 2011
Reported operating (loss) income ($16,087) ($11,259)
Depreciation and amortization  4,764  4,569
Stock-based compensation Expense  1,524  1,112
Adjustments:    
- Loss on sale of inventory for manufacturing divestiture  102  
- Severance/recruiting for executives  473  1,125
- Financing fees  161  
- Credit from shipping provider    (454)
- Additional legal/consulting expenses  (153)  2,399
     
Adjusted EBITDA  ($9,216) ($2,508)
CONTACT: Investor Contact:
         Vitacost.com
         Kathleen Reed
         Director of Investor Relations
         561.982.4180
         
         ICR, Inc.
         John Mills
         Senior Managing Director
         310.954.1105
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