IVTA Infovista S.A. ADS (MM)

InfoVista (NASDAQ: IVTA; Compartment C of Eurolist by Euronext - ISIN Code: FR0004031649), the leading service-centric performance management software company, announced today the launch of VistaInsight(TM) for IP Telephony 2.0. VistaInsight for IP Telephony 2.0 is the latest version of InfoVista's performance management solution for assuring delivery of Internet protocol (IP) telephony services across the enterprise. InfoVista will demonstrate the new solution at the VON Conference and Expo, held Sept. 19-22, at the Boston Convention Center, at booth #145 and will discuss IP Telephony in a 2-part webinar series this month. The new version is the result of InfoVista's ongoing research and development initiative to improve the quality of IP telephony services, whether managed internally by medium to large enterprises or through managed service providers. New features and enhancements were pioneered based on customer input and pain points. In a recent survey conducted by InfoVista, 45 percent of end users polled cited managing the demanding quality of service (QoS) requirements of a converged network as the biggest challenge in IP telephony deployments. VistaInsight for IP Telephony 2.0 was developed to address this need and focuses on troubleshooting at the user level and greater support for Cisco-centric network environments. "The emergence of enterprise voice over IP (VoIP) and IP telephony services exposed the shortcoming of existing network management tools," said George Hamilton, enterprise computing and networking senior analyst, Yankee Group. "As larger enterprises migrate to IP telephony they need a trusted vendor to manage quality. InfoVista's efforts to improve service quality at the user level establish the company as an IP telephony specialist." IP telephony is a complex network-centric service that involves and impacts myriad IT resources in the enterprise, spanning networks, systems and applications. The service-centric approach focuses on the quality of the end-user experience as the objective measurements of service quality. Automated discovery and asset relationships across the IT infrastructure facilitate both top-down service management and bottom-up impact analysis. InfoVista pioneered the following new features and functionality in 2.0 to further reduce the complexity of managing IP telephony systems: -- Advanced management solution for Cisco Call Manager (CCM) IP PBX platforms - Version 2.0 debuts advanced server-management capabilities such as the ability to control services running on the CCM when performance is at risk. The solution also facilitates tight integration between CCM management capabilities and the VistaInsight for IP Telephony portal. Specific CCM alarms or notification will be available directly from the InfoVista portal, offering a one-stop management interface for CCM customers. -- New customer-centric troubleshooting innovations - At the core of the solution's advancements are new troubleshooting features providing extensive depth of diagnostics allowing enterprises to preempt service disruption not only at the business-unit level but also down to the individual user. Enterprises can resolve performance degradation issues on a network, application, system or user basis. -- Advanced service-level reporting capabilities - VistaInsight for IP Telephony 2.0 brings to market a more advanced set of reporting capabilities that are focused on ensuring performance of telephony applications. These include site-to-site and user level quality measurements. -- Expanded Cisco support - InfoVista increases its overall product support, offering a comprehensive out-of-the-box solution for Cisco Call Manager Express, Cisco voice gateways and Cisco SRST. The VistaInsight for IP Telephony solution has passed Cisco IP Communications testing for CCM v4.1.3. Concurrently, InfoVista's core VistaFoundation technology platform, on which the VistaInsight for IP Telephony solution is based, has also passed all Cisco Technology Development Partner Program requirements and offers one of the most comprehensive out-of-box offerings for Cisco equipment. "With VistaInsight for IP Telephony 2.0 enterprises have a one-stop shop for service-centric performance management," said Manuel Stopnicki, chief technology officer, InfoVista. "The enhancements represent a major R&D investment and are indicative of InfoVista's commitment to enabling converged IP services today and into the future." About InfoVista InfoVista is the Service-Centric Performance Management Software Company that assures the optimal delivery of business-critical IT services. Driven by a uniquely adaptive and real-time technology foundation, InfoVista solutions improve business effectiveness, reduce operating risk, lower cost of operations, increase agility and create competitive advantage. Eighty percent of the world's largest service providers as ranked by Fortune(R), as well as leading Global 2000 enterprises, rely on InfoVista to enhance the business value of their technology assets. Representative customers include ABN AMRO, Allstream, Banques Populaires, AXA, Banque de France, Bell Canada, British Telecom, Broadwing Communications, Cable & Wireless, Com Hem, Defense Information Systems Agency (DISA), Deloitte & Touche, Deutsche Telecom, France Telecom, Savvis Corporation, SingTel, Telefonica, and US Cellular. InfoVista stock is traded on the NASDAQ (IVTA) and on Eurolist by Euronext (FR0004031649). For more information about the company, please visit www.infovista.com.