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State Government Standardizes on FileNet to Enable Automated Information and Records Management Statewide COSTA MESA, Calif., Sept. 18 /PRNewswire-FirstCall/ -- FileNet Corporation (NASDAQ:FILE), the leading provider of Enterprise Content and Business Process Management solutions, today announced that the State of North Dakota has implemented a government-wide ECM solution built on the FileNet P8 platform. Additionally, the company announced that the State declared FileNet Enterprise Content Management (ECM) solutions as a standard for all state government agencies' business process, imaging, records and content management requirements -- becoming the tenth state in the nation to do so. (Logo: http://www.newscom.com/cgi-bin/prnh/20000207/FILENETLOGO ) Building on the FileNet P8 platform, North Dakota is implementing FileNet Business Process Manager, FileNet Content Manager and FileNet Records Manager throughout the state. North Dakota embarked on development of this system in response to an increasing quantity of citizen, business, and internal records, with limited space to store them. FileNet P8 provides instant access via the Web to records across 12 state departments and multiple locations -- limiting information management costs for state agencies, enabling delivery of improved service to citizens and alleviating the physical storage requirement. "We selected FileNet not only because of its basic capabilities, but also because of its position in the marketplace and the number of business solutions that are integrated with the FileNet platform," said Bill Roach, Enterprise Electronic Document Management System (EDMS) coordinator with the North Dakota Information Technology Department. "We are confident the FileNet system will help us streamline processes and better serve our citizens." North Dakota stores a wide variety of records and information in its new FileNet-based system, ranging from unemployment applications and vehicle registrations to tax filings and flexible benefits records. Examples of FileNet at work in North Dakota include: * Office of State Tax Commissioner -- uses ECM to streamline the filing and management of tax returns -- reducing paper storage requirements, significantly improving access to records, and decreasing the amount of time required to process a return. * Office of the Secretary of State -- retains Uniform Commercial Code (UCC) filings in FileNet P8's repository. Work is in progress to extend the repository to county recorders, allowing them to scan and store UCC documents in the central content database. When this extension is complete, it will significantly improve state-to-county and county-to-county record access and eliminate the need for each county to retain its own files. * Department of Human Services -- Child Support Enforcement captures child support remittals and makes them available for use by regional office staff. When a project for judicial records is complete, Clerks of Courts will also have access to child support payment information -- enabling rapid identification of late or missing payments. "With our enterprise-wide system, we realize significant economies of scale -- a critical requirement for a state operating on a limited budget," continued Roach. "As a result, files and content can be shared across departments and agencies without the requirement for additional systems integration. For example, Tax Department staff have direct access to Department of Motor Vehicle records required to ensure compliance with sales tax requirements. Questions from a taxpayer can now be answered while the caller is still on the phone, greatly improving communications." North Dakota joins nine other states who have declared FileNet as the state standard for ECM, including Connecticut, Florida, Idaho, Michigan, Montana, New Hampshire, Pennsylvania, Rhode Island and Tennessee. By standardizing on FileNet, all state agencies operate on a single platform and are able to more easily share and exchange information with one another -- critical in today's government operating environment characterized by inter-agency collaboration and electronic records. "North Dakota joins nine other states that have recognized the value of standardizing their content management systems on FileNet," said Martyn Christian, chief marketing officer for FileNet. "FileNet is committed to continuing to deliver best of breed ECM solutions that enable government agencies at all levels to streamline operations, optimize IT investments, and deliver high quality service to citizens." About FileNet FileNet Corp. offers enterprise software and services that help customers make better decisions, faster. A leader and innovator in Enterprise Content Management (ECM), Business Process Management (BPM) and Compliance solutions, FileNet simplifies critical and everyday decision-making processes, giving organizations a competitive advantage. Since the company's founding in 1982, more than 4,300 organizations -- including more than three quarters of the FORTUNE 100 -- have taken advantage of FileNet solutions for help in managing their mission-critical content and processes. For more information about FileNet and the solutions it supplies governments worldwide, visit http://www.filenet.com/English/Industry_Solutions/Government/. Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: This release may contain forward-looking statements that involve risks and uncertainties, including statements regarding the anticipated benefits and performance of FileNet's products, FileNet's products' support of industry standards, and integration with third party products, systems and services. Words such as "anticipates," "expects," "intends," "plans," "believes," "may," "will" and similar expressions are intended to identify forward-looking statements. Among the important factors that could cause actual results to differ materially from those in the forward-looking statements are FileNet's ability to develop, complete, introduce, market, distribute and gain market acceptance for its products and technologies in a timely manner; unforeseen technical difficulties related to the development and optimization of FileNet's products; announcements of technological innovations, new products or product enhancements by FileNet or its competitors; general market conditions; and other factors detailed in the FileNet's filings with the United States Securities and Exchange Commission, including its recent filings on Forms 10-K and 10-Q. Note to editors: FileNet and ValueNet are registered trademarks of FileNet Corporation. All other company or product names referenced in this release may be trademarks or registered trademarks of their respective owners. Media Contacts: Carol Thornton FileNet Corporation Phone: 714-327-3746 Email: Hillary Berman O'Keeffe & Company Phone: 301-961-8705 Email: http://www.newscom.com/cgi-bin/prnh/20000207/FILENETLOGO http://photoarchive.ap.org/ DATASOURCE: FileNet Corporation CONTACT: Media, Carol Thornton of FileNet Corporation, +1-714-327-3746, ; or Hillary Berman of O'Keeffe & Company, +1-301-961-8705, , for FileNet Corporation Web site: http://www.filenet.com/English/Industry_Solutions/Government Web site: http://www.filenet.com/

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