GAINSCO Selects Correlsense SharePath Software to Ensure Top Performance of Self-Service Insurance Portal
27 7월 2010 - 10:00PM
Marketwired
Correlsense, a provider of IT reliability solutions, today
announced that GAINSCO, Inc. (NYSE Amex: GAN), through its
insurance subsidiary, MGA Insurance Company, Inc., and its
insurance brand, GAINSCO Auto Insurance (collectively, "GAINSCO"),
is using Correlsense SharePath software to manage transactions in
its data center. SharePath is providing GAINSCO with insight into
how applications are performing in real time so the company can
take corrective action before experiencing any negative impact to
business operations.
GAINSCO, a property and casualty insurance provider, deployed
SharePath to improve the speed of GAINSCO Connect, an online portal
used by its U.S.-based insurance agents for quoting and maintaining
auto policy information. As a result of implementing SharePath,
GAINSCO immediately began aggregating transaction-level data from
all data center tiers to quickly detect the online portal's
transactions, monitoring all service levels, performance and
speed.
"We wanted to improve the user experience of our Web-based,
self-service portal so agents could get the information they need
to write new business," said Phil West, chief information officer
at GAINSCO. "We dropped SharePath into our environment and were
able to start monitoring transactions right away, even pinpointing
issues right down to an errant SQL statement that previously might
have taken us days to identify. SharePath is essential for managing
our day-to-day operations, and the data we collect helps us better
plan for change management."
Correlsense helps businesses achieve IT reliability by detecting
degradations and outages caused by poorly performing applications.
SharePath transaction path detection software tracks every
transaction through each hop in the data center, from a click in
the browser all the way through the data center including proxy
servers, Web servers, application servers, message brokers,
databases and mainframe. Enterprises such as GAINSCO also use
SharePath analytics to optimize the end-user experience, minimize
the risks associated with new service roll-outs, issue chargebacks
for IT resources consumed and improve the capacity planning
process.
"We designed SharePath from the ground up to help companies like
GAINSCO monitor 100 percent of transactions without any negative
impact on their production environments," said Oren Elias,
Correlsense CEO. "GAINSCO's strategic approach to IT reliability
moves beyond mere performance management to full utilization of all
the meaningful data that SharePath provides. By doing so, GAINSCO
bolsters other key IT initiatives such as planning, auditing and
change management and achieves complete IT reliability where it
counts the most -- in primary applications crucial to the success
of partners and customers."
Correlsense Resources:
- GAINSCO case study:
http://www.correlsense.com/Case%20Studies
- Videos: http://www.youtube.com/correlsense
- Correlsense whitepaper -- "IT Reliability Through Business
Transaction Management":
http://www.correlsense.com/Whitepapers
- Free end-user monitoring solution:
http://www.real-user-monitoring.com/
About GAINSCO GAINSCO, Inc. (NYSE Amex:
GAN), through its insurance brand, GAINSCO Auto Insurance,
specializes in minimum-limits personal auto coverage, which is sold
through a network of thousands of independent agents in the states
of Arizona, Florida, Georgia, New Mexico, South Carolina and Texas.
Established in 1978, GAINSCO's corporate headquarters is located in
Dallas, Texas, with a key regional field office in Miami, Florida.
Its insurance company subsidiary is MGA Insurance Company, Inc. For
more information, visit www.GAINSCO.com.
About Correlsense Correlsense SharePath
provides a breakthrough in IT Reliability™ by enabling for the
first time both a bird's-eye and detailed view of how business
transactions perform across the four dimensions (4D) of end-users,
applications, infrastructure and business processes. While other
service management and performance management applications focus on
identifying problems at individual components (servers, databases,
etc.), SharePath automatically detects and traces each entire
transaction path, from a click in the browser through all its hops
across data center tiers. With the ability to record and correlate
individual transaction activations across both physical and virtual
components, IT gains full visibility of the transaction metrics
required to ensure IT Reliability™ for packaged and homegrown
applications. The rich data from SharePath is used by major
enterprises to rapidly pinpoint and solve problems and to gain
unprecedented insights for their IT Service Management initiatives
such as ITIL. For more information please visit
www.correlsense.com.
News Contacts: Correlsense Christine Newman (866)
682-9813 christine.newman@correlsense.com Metis Communications
Kathryn Ghita (617) 236-0500 correlsense@metiscomm.com
Gainsco, (AMEX:GAN)
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