The new approach will link more members to
local services that address barriers to care such as lack of
transportation, housing, and food.
AUSTIN,
Texas, Sept. 24, 2024 /PRNewswire/
-- Superior HealthPlan ("Superior"), a leading managed care
organization in Texas and a
company of Centene Corporation (NYSE: CNC), launched a
new screening tool this month to help Texans more easily access
community resources. The assessment, which will measure barriers to
healthcare known as non-medical drivers of health, is aimed at
connecting members with transportation, housing, food, education,
and other support that can impact their overall well-being.
"This screening will be conducted by our clinical team so they
can identify a member's immediate needs and where to find support
as soon as possible," said Dr. Susan
Mills, senior vice president of population health and
clinical outcomes at Superior HealthPlan. "Once complete, our team
will follow up with the member to ensure they received the services
and then incorporate those needs into their overall plan of
care."
The screening tool, which launched on September 1, is now part of a health risk
assessment that members with complex care needs are already
receiving once becoming a Superior HealthPlan member and annually
thereafter. After completing the assessment, Superior HealthPlan
employees will assist members with finding community resources
through superiorhealthplan.findhelp.com, an online portal currently
available to any Texan in need of finding free or reduced-cost
services including medical care, food, and job training
resources.
Since January 2024, more than 800
Superior HealthPlan members have found the support they need
through the FindHelp platform, which is on track to nearly triple
the number of members who found assistance in 2023. The new
assessment is expected to drastically increase the utilization of
the online resource.
"This is local healthcare at its best," said Mills. "Because our
employees live in the same communities as our members, they're
better able to find resources and address barriers to care. We're
proud of this new assessment tool because we know it will make an
incredible difference in people's lives."
About Superior HealthPlan
Founded in 1999, Superior
HealthPlan is a managed care company that delivers quality
healthcare throughout Texas.
Committed to transforming the health of the community, one person
at a time, Superior supports active local involvement in all 254
Texas counties with more than
3,200 employees throughout the state. Superior is a company of
Centene Corporation, a leading healthcare enterprise that is
committed to helping people live healthier lives. For more
information visit www.SuperiorHealthPlan.com.
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SOURCE Superior HealthPlan